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  • Server Assistant
    Server Assistant
    3 days ago
    $17 hourly
    Part-time
    Midtown West, Manhattan

    The Server Assistant maintains all dining room environment and equipment, assists servers, anticipates guests' needs and addresses them accordingly. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • Check assigned station before, during and after shift for proper set up and cleanliness • Responsible for the completion of designated side work checklists (both opening and closing) • Responsible for keeping the dining room floors free of debris and spilled liquids, • Bus tables and re-set tables for the next guest. Pick-up clean linen for service and drop off soiled linen for washing to determined area • Always provide excellent service to all our guests, • Assist guests courteously and efficiently, • Maintain the cleanliness of the dining room and station at all times, • Keep chairs and banquettes clean and clear of debris, • Handle customer requests in a timely manner, • Set up side station with sugar bowls, water pitchers, bread, and butter etc. as established in the side work sheet • Ensure all silverware is polished and spotless, • Follow the cleaning program for the restaurant established in the side work sheet, • Upkeep and clear tables between courses throughout the meal, • Delivery of food from kitchen to guest's tables, including tray service, • Assist in setting up tables according to floor plan, • Anticipate guest needs, as to where guests will never have to ask for anything, • Attend all food and beverage training classes when requested, • Wish every guest a warm farewell and thank them for coming, • Must be aware at all times what type of water each guest in their station is drinking, • Make coffee, tea, and hot beverages for guests, • Place all to go food in appropriate containers, • Attend daily pre meal/communication meeting, • Attend monthly department meeting, • Communicate with all servers and server assistants in a professional manner, • All other responsibilities assigned by Management REQUIRED EXPERIENCE AND QUALIFICATIONS • Reading, writing and oral proficiency in the English language, • Willing to work a flexible schedule and holidays, • Be a self-motivator and motivator of others, • Work in a safe, prudent, and organized manner, • Have good knowledge of food and beverage preparations, • Be able to relate to all levels of guests and management, • Have the ability to handle multiple tasks at one time, • Have excellent communication and organization skills, • Maintain a clean and healthy personal hygiene and grooming, • Be able to consistently delight and satisfy our guest, • Have the ability to handle guest requests in a detailed manner, • TIPS and ServSafe Certified

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  • AM Server
    AM Server
    3 days ago
    $17 hourly
    Part-time
    Midtown West, Manhattan

    The AM Server maintains all dining room environments and equipment. The AM Server is responsible for ensuring the dining room is clean and tidy, assisting guests when they have questions about the menus/wine list, taking guests' orders, anticipating guests' needs and addressing them accordingly. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • Review menu for changes and specials • Always provide excellent service to all of our guests • Review your workstation and your mise en place, make sure all is up to par before you start your shift • Set tables and stations up to company standards • Keep the dining room and workstation clean and organized, ensure that all silverware and glasses are wiped and spotless • Take guest food and beverage orders • Extensive knowledge of food and beverage to service and up-sell our product, including liquors and cocktails • Review soigne/cheat sheet before approaching the table • Mark tables appropriately to food order for each course • Always confirm order with the guest and double check accuracy of order before sending to the kitchen • Follow SOP's on placing orders with allergies and dietary restrictions • Set up tables according to hosts' communication • Enter all sales in POS without errors. Double check list of items before "sending" • Be responsible for making decisions during absence of management with the needs of the guest in mind • Make sure that all products served are accounted for on the final bill before presenting to the guest • Set the pace and direct the flow of service • Upkeep and clear tables between courses throughout the meal • Support the server assistant as needed to secure service to our guests up to our standards • Verify guest satisfaction with each table during each course served • Anticipate guest needs, where guests will never have to ask for anything • Wish each guest a warm welcome and farewell and thank them for coming • Ensure all closing side-works are thoroughly completed • At the end of the shift deliver all checks and report to the appropriate place according to the rules • Setting and maintaining the dining room environment ensuring materials are perfectly clean and organized • Following the posted opening and closing duties and side-work sheet • Generate a good atmosphere • All other responsibilities assigned by management REQUIRED EXPERIENCE AND QUALIFICATIONS • 3 years' experience in a luxury hotel environment or similar restaurant or food and beverage setting, • Must be available to work 6am-3pm, • Must have open availability and able to work weekends, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • TIPS and ServSafe Certified

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