HOA Property Manager
9 days ago
River Edge
Job DescriptionHOA Property Manager Location: Palmyra, NJ Job Type: Full-Time, In-Person Standard Hours: 8:00 AM – 4:30 PM (on-site) Additional Time Requirements: Evening meetings and after-hours emergency response required Benefits: Medical, Dental, Vision Insurance About the Community Palmyra Harbour Condominium Association (PHCA) is a large, established residential community of approximately 500 primarily owner-occupied, two-story condominium units, along with shared amenities and association-managed event spaces. The community is active, engaged, and expects a high level of professionalism, responsiveness, and accountability from its leadership. This role requires a strong, visible, on-site property manager who can balance strategic oversight with hands-on operational leadership in a fast-paced environment. Position Summary The HOA Property Manager is responsible for the overall leadership, operation, and administration of Palmyra Harbour Condominium Association. This is not a passive or desk-only role. The successful candidate will be deeply involved in daily operations, property oversight, staff and vendor management, homeowner relations, and partnership with a hands-on Board of Trustees. This position also serves as the primary point of contact for emergencies, including afterhours situations, requiring sound judgment, timely communication with the Board, and effective triage of issues. Key Responsibilities Operations & Property Management • Oversee all day-to-day operations, maintenance, and improvement of the community and PHCA event spaces, • Maintain a strong on-site presence, including regularly walking the property and identifying issues proactively, • Plan, schedule, and oversee routine maintenance, major repairs, and capital improvement projects, • Ensure common areas, grounds, and facilities are maintained to association standards, • Document and address homeowner non-compliance with association rules and regulations Board Partnership & Governance • Serve as the primary liaison between the Board of Trustees and homeowners, • Work closely with the Board to set priorities, draft RFQs, negotiate contracts, and implement policies, • Attend monthly open meetings held in the evening and regular Board work sessions, • Provide clear, professional guidance to the Board on operational, financial, and compliance matters, • Maintain working knowledge of governing documents including bylaws, master deed, resolutions, and amendments Financial Oversight • Collaborate with the Board of Trustees and accounting vendor on budgets, financial reports, and financial controls, • Oversee monthly assessment collections, manage delinquencies, coordinate liens, and monitor expenses, • Ensure timely payment of insurance, taxes, and operating expenses, • Provide accurate, transparent financial reporting to the Board, • Vendor contract renegotiation, consolidation, or replacement resulting in documented savings, • Strategic use of on-site maintenance staff in lieu of outside vendors where appropriate, • Improved scheduling, preventative maintenance, or purchasing efficiencies that reduce operating expenses Staff, Vendor & HR Leadership • Direct, supervise, and evaluate on-site staff and contract personnel, • Manage vendor relationships, performance, and accountability, • Handle HR-related activities including hiring coordination, performance management, and disciplinary actions when necessary Emergency Response, Risk & Compliance • Serve as the first point of contact for all community emergencies, including afterhours situations, • Triage issues, coordinate vendors or emergency services, and notify the Board as appropriate, • Develop and execute emergency preparedness and response plans, • Proactively identify, mitigate, and prioritize the reduction of potential liability risks in order to prevent claims and losses, through timely maintenance, thorough documentation, effective vendor oversight, and consistent enforcement of association policies, • Ensure compliance with all applicable federal, state, and local laws and regulations, • Manage insurance coverage, claims, and risk assessments in coordination with legal counsel Community Relations & Communication • Address homeowner concerns, complaints, and conflicts with professionalism and consistency, • Enforce association rules fairly, even when decisions may be unpopular, • Support community engagement initiatives and events as appropriate Board & Leadership Dynamics • The Board of Trustees is active and engaged and expects regular communication, follow-through, and professional guidance, • The Property Manager is expected to lead operations, not wait for direction on every issue, • Success in this role requires the ability to push back respectfully, provide clear recommendations, and implement decisions consistently, • Evening meetings and preparation are a regular part of the role Required Skills & Competencies • Strong leadership and decision-making skills, • Excellent verbal and written communication, • Exceptional organizational and time-management abilities, • Proven financial management experience (budgets, reporting, assessments), • Conflict resolution and rule enforcement experience in a residential setting, • Vendor negotiation and performance management, • Ability to remain calm, firm, and professional under pressure, including during emergencies, • Comfortable working in a highly visible, resident-facing role, • Proficiency with property management software and technology tools Compensation • Salary Range: $65,000 – $75,000 annually, based on experience, • Vendor contract renegotiation, consolidation, or replacement resulting in documented savings, • Strategic use of on-site maintenance staff in lieu of outside vendors where appropriate, • Improved scheduling, preventative maintenance, or purchasing efficiencies that reduce operating expenses Qualifications • Education: Bachelor’s degree preferred but not required; equivalent experience considered, • Experience: Minimum 5–10 years of HOA or residential property management experience, • Industry credentials (CPM or similar) a plus • Notary Public a plus This Job Is NOT For You If: • You prefer a remote or mostly desk-based role, • You are not available for after-hours emergencies or evening meetings, • You avoid conflict or are uncomfortable enforcing rules, • You need constant direction or approval to make decisions, • You are uncomfortable being highly visible to residents and board members, • You are not willing to be hands-on, on-site, and accountable, • You struggle in environments with competing priorities and high expectations Why This Role May Be Right for You This is a challenging but rewarding role for a confident, experienced property manager who takes pride in operational excellence, strong leadership, and maintaining a well-run community. You will have the opportunity to make a meaningful impact on a large residential community that values structure, consistency, and professionalism.
