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Procedures: bone marrow biopsy.Support Staff: 1 per diem hematologist, 2 PA, 3 front office, 3 RN, 1 MA, 1 LPN, 1 Nurse Navigator and Director.

Job DescriptionDescription: The Social Care Navigator supports Medicaid members by identifying unmet health-related social needs - housing, food, and transportation to address Health Related Social Needs (HSRN), determine eligibility for enhanced services under the NYS 1115 Medicaid Waiver, and provide person-centered navigation to community and clinical resources. The role strengthens the connection between healthcare and social care systems by coordinating referrals, reducing barriers, and ensuring continuity of support. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Conduct standardized social care screenings to identify needs related to housing, food access, transportation, safety, and other social determinants of health. · Complete eligibility assessments to determine whether members qualify for enhanced waiver services through the regional Social Care Network. · Provide navigation and care coordination, including warm hand-offs, follow-up, and ongoing support based on screening results and member goals. · Engage members by phone, in person, or via secure video to build rapport, understand needs, and support access to services. · Identify barriers related to health, housing, food insecurity, transportation, or other social needs and connect members to appropriate community-based resources. · Document screenings, referrals, interactions, and outcomes in designated platforms such as Channels360. Unite Us · Collaborate with healthcare providers, community-based organizations, and Social Care Networks to ensure coordinated care and continuity of services. · Participate in regional meetings, trainings, and quality improvement initiatives related to 1115 Waiver implementation. · Adhere to organizational standards, guidelines and health care laws and regulations. · Maintain confidentiality and HIPAA Requirements: · Experience in case management, care coordination, community resource navigation, or related social service roles. · Ability to work independently, stay organized, and adapt to changing priorities. · Effective communication skills and ability to build rapport with diverse populations. · Computer literacy and willingness to learn referral platforms such as Channels360, Unite Us. · High school diploma with relevant experience, or an associate degree. · Escalate clinical issues to Nurse or Social Work Case Manager. · Attend ongoing training and courses to keep abreast of new developments in health care. · Adheres to organizational standards, guidelines and health care laws and regulations. · Maintains confidentiality and HIPAA PREFERRED SKILLS: · Bilingual or multilingual fluency: Mandarin/Cantonese, Spanish · Bachelor’s in Social Work, Human Services, Public Health, Psychology, or related fields. This is a grant funded position.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Flexible schedule craigslist - Map data OpenStreetMap compensation: tbd employment type: full-time experience level: entry level job title: Client Support Coordinator NURSE GALINAS CAREGIVING of NJ: CLIENT SUPPORT COORDINATOR JOB DESCRIPTION 1 | P a g e Job Description: Client Support Coordinator (CSC) Reports To: Integrated Care Nurse Navigator, Client Success Specialist, Nurse Manager, and CEO Works Alongside: Scheduling Team, HR Team, Client Experience Specialist, Field Staff Location: Office-based, with limited remote or after-hours coordination as assigned Position Summary The Client Support Coordinator (CSC) is the front-line anchor of Nurse Galinas Caregiving of New Jersey (NGCNJ). This person ensures that the office runs smoothly, communications stay clear, and every visitor, family member, or caregiver is greeted with warmth and professionalism. In addition to keeping daily operations organized and efficient, the CSC provides light HR and operational support and serves as the after-hours coordinator one week each month helping ensure continuity of care, staff coverage, and prompt response to urgent calls. This position is ideal for someone who is highly organized, dependable, calm under pressure, and passionate about helping people. Primary Responsibilities 2. HR & Operations Support NURSE GALINAS CAREGIVING of NJ: CLIENT SUPPORT COORDINATOR JOB DESCRIPTION 2 | P a g e Assist HR with onboarding tasks such as scheduling interviews, collecting forms, and maintaining personnel files. Track expiration dates for caregiver credentials, background checks, and certifications. Support payroll preparation by verifying time sheets and attendance logs. Help prepare employee recognition items and Caring Together, Growing Together program materials Help to report and confirm schedules Serve as an emergency companion in the field Maintain confidentiality of employee and client information at all times. Support the coordination of caregiver orientation and training sessions. 5. Key Performance Indicators (KPIs) NURSE GALINAS CAREGIVING of NJ: CLIENT SUPPORT COORDINATOR JOB DESCRIPTION 3 | P a g e Domain Key Metric Target Office Readiness Office opened, stocked, and operational by 9:00 AM 100% Communication Phone calls answered or returned within 5 minutes 100% HR Support Employee records updated and accurate 100% After-Hours Coordination Calls documented and resolved 100% Positive 7. Core Values: ICARE NURSE GALINAS CAREGIVING of NJ: CLIENT SUPPORT COORDINATOR JOB DESCRIPTION 4 | P a g e Every action at Nurse Galinas Caregiving is guided by ICARE: I Integrity & Innovation: Honesty and continuous improvement. C Compassion & Competence: Deep care paired with mastery of skills. A Accountability & Advocacy: Ownership and standing up for clients and team. R Respect & Reliability: Dignity and dependability. E Excellence & Engagement: Pursuing top-tier outcomes through teamwork. The Value of Your Role As the Client Support Coordinator, you are the heartbeat of the agency. Your calm creates safety, your organization creates stability, and your kindness creates loyalty Every call you answer and every visitor you greet is part of someones peace of mind and you make that possible. Physical Requirements Ability to sit or stand for extended periods. Manual dexterity for frequent computer use. Light lifting (up to 25 pounds). OSHA Category 2 (limited exposure to clinical settings)

Job Description OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU'LL DO As an Oncology Nurse Team Lead, you will oversee and manage one or more of our frontline nurse teams, ensuring their ability to deliver the highest standards of clinical care and operational efficiency as they advocate, coach, and provide members with clinical guidance throughout their care journey. Reporting to the Nurse Manager, you will manage clinical escalations, provide ongoing training, coaching, and mentoring to your teams, drive the productivity and performance of your team, and foster cross-team collaboration. This role is pivotal in driving individual and team performance, identifying opportunities for quality improvement initiatives and enhancing Thyme Care's service offerings by effectively communicating feedback to our clinical leadership from members, providers, and your teams. To excel in this role, you must demonstrate strong leadership and mentorship capabilities, with a proven track record of managing hourly staff and high-performing nurse teams. You are a proactive problem solver who views challenges as opportunities for growth and is committed to continuous improvement. Experience in healthcare, particularly in oncology, as a nurse navigator or case manager is essential. Knowledge and an understanding of provider and health plan operations are also beneficial. After your first three months, you will: • Have completed Nurse training and demonstrated competencies in a Nurse role., • Know our Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards backward and forward, and actively share ideas on improving them., • Be on the path to becoming an expert on our Thyme Care systems, tools, technology, partners, and expectations., • Directly manage and serve as an escalation point to a team of Oncology Nurses, including but not limited to escalated member or caregiver interactions and process-related questions or issues., • Have built strong, trusting relationships with your team and leadership, where listening and empathy are the foundation for every interaction., • Lead team meetings such as weekly team huddles to drive queue management, prioritization, and performance, and ultimately establish targeted support plans., • Act as an air traffic controller by monitoring assignments and ensuring queues are effectively and efficiently managed., • Understand the performance of your direct team members, both quality and productivity and address issues and challenges through coaching, mentorship, and performance improvement plans., • Understand the skills, qualities, and experience that set a candidate up for success and participate in the oncology nurse interview loop., • Support our nurses in identifying and prioritizing member needs and assisting them with care coordination and clinical support such as symptom management, nutritional support, discharge coordination, connecting members to high-quality providers, and preventing readmissions., • Provide clinical expertise in medical, behavioral, and crisis management., • Provide support on building and maintaining resources, optimizing schedules, and contributing to updating staffing requirements, project initiatives, and policies and procedures., • Provide support in conducting root-cause analyses to identify knowledge, data, or procedure gaps., • Drive engagement and promote the Thyme Care vision and strategy., • Be available for urgent clinical escalations and clinical consult support., • Provide Nurse overflow, holiday, and on-call coverage support as needed. People-first. Thyme Care's mission and members matter to you deeply. A BSN. You must have a Bachelor of Science Degree in Nursing, a multi-state, unrestricted Registered Nurse (RN) compact license, and a willingness to obtain additional state licenses, as needed. Experience. You have at least 8 years of nursing experience, with 2 years as a people manager in oncology and/or case management. Additionally, you are certified as an Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM). Team player. You're a strong collaborator who understands what it's like to lead a team in a growing and evolving environment. You'll ensure your team meets and exceeds the standards set while collaborating with the rest of the organization. Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and excellent working relationships with your team, leadership, and stakeholders. Comfort with ambiguity. You have a proven track record of success within scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course… and part of the adventure. Coach. You know your team's strengths and what motivates them, and you strive to keep morale high while constantly challenging them to beat their best and never lose sight of the goal. Grit. You're never afraid to get your hands dirty, but you can also take a step back and connect the company's strategy to your team's performance and execution. A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort in learning new technology is essential. Identify priorities and take action. You know how to identify and prioritize your team's needs and do what it takes to address urgent and essential needs immediately. Bias to action. You're a self-starter and don't need anyone to tell you when to do something. You're always solving problems and going the extra mile for others. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $103,500. The salary range could be lower or higher than this if the role is hired at another level. We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Opportunity for advancement, • Paid time off Every single day in America, nearly 10,000 families are thrown into the world of caregiving. A hospitalization. A fall. A diagnosis. A slow decline no one was ready for. And suddenly sons, daughters, spouses are overwhelmed, confused, and trying to hold everything together. We do not believe families should struggle alone. That is why Nurse Galinas Caregiving exists. Founded by Galina, RN, MSN a former social worker turned nurse educator our agency was built from firsthand experience with the heartbreak of unreliable, fragmented care. After eight years in social work and years in acute hospital and home care nursing, Galina created a service model that blends clinical expertise, compassionate coordination, and life-enhancing support so older adults can remain in the place they know by heart their home. Now we are growing. And we are looking for a Client Experience Specialist, Care Coordinator & Scheduler who understands that this role is not just administrative it is transformational. The Mission Behind This Position You will be the calm voice on the other end of the phone when families are in crisis. You will: • Respond to inquiries from families seeking guidance and support, • Conduct intake calls with empathy, clarity, and confidence, • Coordinate caregiver schedules with precision and urgency, • Ensure seamless communication between families and care teams, • Maintain documentation and follow-through with excellence, • Support long-distance family caregivers navigating complex situations Does This Sound Like You? You are not just organized. You are emotionally intelligent. You: • Thrive in a fast-paced environment, • Can prioritize multiple families without losing warmth, • Speak and write professionally, • Understand healthcare terminology (nursing or social work background preferred), • Are detail-oriented and systems-minded, • Believe older adults deserve dignity, independence, and life-enhancing careYou understand that behind every schedule is a human story. What We Offer • A career ladder, • An economic ladder, • A mission-driven environment, • Direct mentorship from a nurse educator and care navigator, • Opportunity to grow within a respected home care organization, • The chance to be part of a team that truly changes livesThis is not a clock-in, clock-out role. This is for someone who believes families deserve better. Our Services Include • Chronic Illness Management at Home, • Long-Distance Family Caregiver Support, • Concierge Services, • Certified Home Health Coordination, • Medical & Social Appointment Escort, • Companionship, • In-Home Wellness & Medication SupportAnd every service begins with someone who answers the phone with confidence and compassion. If you believe 10,000 families a day deserve better support If you believe caregiving should feel coordinated, not chaotic If you believe dignity at home matters We would love to meet you. Apply by sending your resume and a short letter explaining why this mission resonates with you. Once we receive your response we will schedule a zoom meet and greet followed by a formal interview.