Salon Receptionist
3 days ago
Bronxville
Job Description Job Summary: The Front Desk Sales & Guest Services Coordinator will be the first point of contact for guests, providing exceptional customer service while managing appointments and supporting salon operations. This role requires a proactive individual who excels at managing multiple tasks, and ensuring a seamless guest experience. Sales experience and a passion for client retention are essential to help drive business growth and achieve team goals. Key Responsibilities: • Guest Reception: Greet and welcome clients with a friendly, professional demeanor, ensuring a positive first impression., • Appointment Management: Efficiently manage scheduling, and appointment changes., • Sales & Upselling: Actively engage with clients to promote services, retail products, and special offers, meeting sales targets and contributing to salon growth., • Proven sales experience with a strong focus on goal achievement and client retention., • Excellent organizational and multitasking abilities, with a keen eye for detail., • Exceptional phone etiquette and communication skills., • Previous customer support or front desk experience preferred., • 401(k), • Health, Dental, and Vision Insurance, • Employee Discount on Services and Products