Medical Receptionist
27 days ago
Garden City
Job Description Medical Receptionist – Full-Time Spine Medicine and Surgery of Long Island Locations: Ronkonkoma (3 days/week) & Garden City (2 days/week) Spine Medicine and Surgery of Long Island is a premier, minimally invasive spinal surgery practice providing world-class, cutting-edge spinal care to the Tri-State area. As we continue to grow throughout Nassau and Suffolk Counties, we are seeking a friendly, professional, and highly motivated Medical Receptionist to join our expanding team. Position Overview: The Medical Receptionist plays a vital role in ensuring a seamless and welcoming experience for our patients. This position involves working at both our Ronkonkoma and Garden City locations, assisting with patient intake, managing front desk responsibilities, and serving as a key liaison between patients and the clinical team. Key Responsibilities: * Greet and welcome patients with a positive and professional demeanor * Coordinate and organize patient intake and appointments * Accurately enter and update patient information in the electronic health record (EHR) system * Assist patients with completing necessary paperwork * Scan, file, and maintain medical records * Answer and direct incoming calls promptly and courteously * Verify insurance eligibility and assist with insurance-related inquiries in coordination with our billing department * Process co-payments and handle cash transactions responsibly * Deliver exceptional customer service to all patients * Communicate any patient concerns, delays, or special requests to the physician and clinical team Qualifications: * High School Diploma or GED required * Prior experience in a high-volume customer service role (e.g., healthcare, hospitality, or retail) preferred * Excellent communication skills (verbal and written) * Friendly, patient-focused, and team-oriented attitude * Detail-oriented with strong organizational skills * Proficiency in computer systems and keyboarding (approximately 55 wpm) * Bilingual skills are required or preferred depending on office location * Must be adaptable and able to thrive in a dynamic, fast-paced environment * Comfortable interacting with physicians, patients, and team members * Willingness to be trained on our cloud-based EHR system Physical Requirements: * Ability to sit and stand for extended periods * Frequent use of computers and standard office equipment Job Details: * Hours: 9:00 AM – 5:00 PM (30–39 hours/week) * Remote Work: Not available * Benefits: Eligibility after a waiting period may apply Our Workplace Culture: * Detail-Oriented: Focused on quality and precision * Outcome-Driven: High-performance and results-focused * People-Centered: Supportive and fairness-driven * Team-Oriented: Collaborative and cooperative environment JsNgJPtBlH
