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Full job description Exquisite Surfaces is a family-owned, luxury flooring company specializing in sourcing premier wood, stone, tile, and reclaimed materials from all around the world. For the past 3 decades, E/S has become one of the most respected and iconic names in the luxury interior design market by providing the very best purchasing experience to interior designers, architects, and homeowners. We are looking for individuals that share our passion for beautiful design and are eager to work in a collaborative sales environment. Role Description: The Showroom Sales Associate is responsible for assisting our New York clientele and its related territories via email, phone, and in person at our Manhattan showroom. This full-time position will report directly to our Showroom Sales Manager. It is based in our beautiful New York City showroom and has great potential for growth within our sales division. We provide competitive compensation, a company incentive package, health and wealth benefits, a vibrant atmosphere, and opportunities for professional growth through continuous training. Our company believes that our success depends on the strength of our workforce. We are dedicated to creating a work environment that allows each employee to prosper and achieve their ultimate goals. Responsibilities: · Assist clients in the showroom, on the phone and via email · Represent the Company by intelligently articulating our unique values and provide industry-leading customer service · Maintain and negotiate projects by thoroughly following up with clients via phone, email or in person · Project manage with follow through across all sales stages including lead inquiry response, project negotiation, post sale production tracing, delivery, and post-sale communication · Maintain relationship with existing clients through office visits and presentations · Expand client base through networking and travel throughout the NY showroom territory · Update CRM system daily with project/client information · Ship samples · Manage the sample library · Accept all deliveries · Improve organization in existing sales systems · Maintain product merchandising and showroom aesthetic · Measure take-offs from architectural floor plans (If Auto CAD Proficient) · Basic drawings in Auto CAD (If Auto CAD Proficient) · Support a healthy atmosphere for clients and team members that promotes company values Qualifications: · Great communication and follow-through skills · Strong sense of style, creative flair and sophistication · Excellent customer service skills · Strong Organizational and time management abilities · Persistence & inclination to be proactive · Great team player · Excellent interpersonal and communication skills · Strong independent work ethic and self-motivation · Fast learner · Moderate proficiency in Microsoft Office · Proficient in Auto Cad is a plus but not required · Sales experience in luxury goods a plus, especially in the interior design field Compensation: · Base salary + commission based pay commensurate on experience · Medical, Dental & Vision Coverage · Paid Time-off · Paid holidays · 401K plan · Annual performance-based incentives Job Type: · Full-time Place of Work: · Soho/Hudson Square - New York, NY · In-office Job Type: Full-time Pay: $65,000.00 per year Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule: 8 hour shift Supplemental Pay: Commission pay Ability to Relocate: New York, NY 10013: Relocate before starting work (Required) Work Location: In person
Bi-Lingual (English/ Spanish) Receptionists wanted in BRONX, NY 10451 MORRIS AVE Monday through Friday, 8:00 AM to 4:00 PM ** Your resume must clearly reflect your experience as a Receptionist to be considered for this position. Position Overview: The Receptionist is the first point of contact for clients, visitors, and staff at our Adult Day Program. This role is essential in providing a welcoming and efficient front desk experience. The Receptionist will handle a variety of administrative and clerical tasks, ensuring smooth operations and excellent customer service. Key Responsibilities: 1. Front Desk Management: Greet clients, visitors, and staff in a friendly and professional manner. Answer and direct phone calls to appropriate personnel. Manage and coordinate the check-in and check-out process for clients. Ensure the reception area is clean, organized, and presentable. 2. Administrative Support: Perform general clerical duties including photocopying, faxing, mailing, and filing. Maintain and update client records and information in the database. 1. Customer Service: Address client and visitor inquiries, providing accurate information about the program and services. Handle complaints or issues with professionalism and escalate to the Program Director when necessary. Provide support and assistance to clients and their families as needed. 4. Communication: Coordinate with staff to ensure seamless communication and operations. Relay messages and information promptly to the relevant parties. Assist in the preparation of newsletters, memos, and other communications. Qualifications: Education and work Experience Requirements: High school diploma (or GED or High School Equivalence Certificate). Bachelor's degree Minimum of one-year experience in customer service setting. Working in an environment that supported clients with physical and/or developmental disabilities. Bilingual (English – Spanish) is a MUST Willingness and ability to learn new skills. Attention to detail. Positive attitude, great personality and patience is a must. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills. Physical Requirements Light work involves exerting up to 25 pounds of force occasionally to lift, carry, push, pull, and otherwise move objects. Involves bending, squatting, reaching, and moving about most of the time. Heavy work involves exerting up to 50 pounds of force occasionally to lift, carry, push, pull, and otherwise move objects. Involves bending, squatting, reaching, and moving about most of the time. Job Type: Full-time Pay: Based on Experience Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Experience: Customer service: 1 year (Preferred) Front desk: 1 year (Required) Ability to Commute: Work Location: In person