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People Partner – Big Mamma US Location: Southern Florida (Greater Palm Beach Area) Reports To: COO US & CFO US When Big Mamma set out to reimagine Italian dining, we had a simple, audacious dream: build places where hospitality is heartfelt, the food is wildly abundant, and the room crackles with energy before you even sit down. Now, we're bringing that passion to the US. We are landing in Southern Florida with big ambition, genuine humility, and an eager appetite to learn from the incredible local talent around us. Together, Carmine's & Big Mamma Group are launching an exciting expansion strategy across the United States, combining Carmine's deep market knowledge with Big Mamma's globally recognized restaurant concepts and distinctive brand identity. Carmine's Gourmet Market offers butcher meats, seafood, produce, baked goods, delicatessen items, imported cheeses, wine, specialty groceries and prepared meals. Carmine's La Trattoria is an authentic Italian restaurant that operates alongside the market and serves incredible dishes in a waterfront dining room. This partnership marks the beginning of a long-term development project aimed at creating landmark hospitality destinations and delivering unforgettable guest experiences throughout Southern Florida. Why this role matters: As our first dedicated People Partner on the ground, you will champion our people-first culture, protect our team through pristine compliance, and shape the end-to-end employee experience as we write our next chapter in the US. You won't just be keeping the HR machinery running, you will be the key player on all things HR during our American launch. Your Impact & Ownership 1. Operational HR & US Data Compliance • Data Integrity & Confidentiality: Maintain audit-ready, secure employee records in our HRIS, upholding strict US data privacy standards and personnel confidentiality., • Workforce Authorization: Lead the Right to Work (Form I-9/E-Verify) process with total precision, conducting regular audits to guarantee valid work authorization across all restaurant teams., • Lifecycle Documentation: Drive seamless documentation management, issuing offer letters, employment agreements, probation notices, and variations to terms and conditions., • Onboarding & Offboarding Mechanics: Guarantee Day 1 readiness for every new joiner with timely access and paperwork. Process leavers with accuracy, managing final pay calculations, accrued PTO/holiday balances, and final separation documentation., • Payroll Alignment: Track payroll adjustments, leave updates, and status changes, delivering precise data to the Payroll team within established deadlines. 2. Employee Relations & Manager Coaching • ER Case Management: Partner with restaurant managers to navigate employee relations with fairness and care. Take lead notes during investigations and hearings, draft formal correspondence, and maintain immaculate case records., • Absence & Return-to-Work: Guide managers through sickness absence, unauthorized leave, and return-to-work protocols to keep operations balanced and supported., • Escalations: Identify complex or sensitive employment law matters early, escalating them to the Operations Director US to protect both our people and our business., • Employment Law Compliance: Ensure every operational HR action strictly aligns with company policies, Florida state labor regulations, and federal employment laws. 3. Employee Experience & Culture Engagement • Performance Checkpoints: Oversee the probation review workflow, gathering actionable feedback from managers and issuing appropriate milestone documentation., • Exit Intelligence: Conduct thorough exit interviews with departing team members, translating feedback into meaningful insights for Senior Leadership., • Listening Channels: Facilitate monthly staff round tables to capture real-time team sentiment and champion local engagement initiatives., • Engagement Benchmarking: Drive the execution of our annual engagement survey, handling distribution, data collection, and action-plan administration. 4. Talent Acquisition & New Opening Operations • Recruitment Coordination: Support the Talent Acquisition team through active growth phases by coordinating interview schedules and delivering a warm candidate experience., • New Restaurant Opening Launchpad: Execute onboarding logistics and HR administrative readiness for upcoming restaurant openings in Florida. 5. Culture Carrier & Collaborative Leadership • Strategic Communication: Maintain proactive, transparent alignment with the Operations Director US and CFO US., • Cross-Functional Synergy: Work seamlessly with Payroll & HR Admin and Talent Acquisition partners to deliver a unified HR service., • Brand Ambassadorship: Act as a vibrant culture carrier for Big Mamma and partner values (including Carmine's and Ballyhoo Hospitality) across all restaurant locations., • Integrity First: Lead with unwavering ethics, discretion, and confidentiality across every touchpoint. What You Bring to the Table • Experience: 5+ years of progressive HR/People experience in multi-unit operations. Backgrounds in high-volume hospitality, restaurant groups, retail, or fast-paced corporate HR environments are all welcome, operational chops and labor law fluency matter most., • US Labor & Compliance Knowledge: Demonstrated expertise in US employment law, Form I-9 audits, payroll tracking, and workforce record-keeping., • Communication & Diplomacy: Exceptional written and verbal communication skills, with a proven ability to partner constructively with diverse operational leaders and restaurant teams., • Technical Proficiency: Fluent in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable managing HRIS platforms., • Legal Work Authorization: Must be legally authorized to work in the United States. Currently based or willing to independently relocate to Palm Beach area. Big Mamma Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to help us build our American dream? Let's change lives—one table at a time.

Pastry Lead Ballyhoo Hospitality FL & Big Mamma Group Juno Beach, FL Required Years of Experience Minimum of two years Mission Ballyhoo Hospitality & Big Mamma Group are currently seeking a talented and culinary focused Pastry Lead to join our opening team in Juno Beach. About Ballyhoo Hospitality: Founded in 2009 by Ryan and Anna O'Donnell, Ballyhoo Hospitality is a Chicago-based restaurant group operating 15 neighborhood-driven concepts across Chicago and the suburbs. Led today by Ryan O'Donnell and Partner Jon Farrer, Ballyhoo is built on warm, personal hospitality, honest cuisine, and deep community investment. The group expands intentionally, preserving the individuality of each concept while staying rooted in the belief that great hospitality is shaped by passionate teams, loyal guests, and the neighborhoods they serve. About Big Mamma Group: The Big Mamma Squadra is a family of over 2,200 people, all of whom share a passion for Italy. Our common goal? To give you the best moment of your day. If you've visited us before, you know that we love creating incredible dishes in a warm, lively atmosphere. If you don't know us yet, then an unforgettable moment awaits you. A company like ours thrives on the unique personalities that shape it. And that's exactly the kind of person we're looking for. If you have great charisma, if you know little about gastronomy, but pizza is your life, or if you simply have a special talent for recognising pasta shapes - then you've come to the right place. To know more about us: Job Summary: The Pastry Lead supports the Executive Pastry Chef in the daily production and execution of high-quality pastries, cakes, ice cream, and specialty baked goods. This role helps maintain consistency, food safety, and presentation standards while assisting with wholesale orders, special occasion orders, and recipe execution. The Assistant Pastry Chef is a hands-on leader who thrives in a fast-paced, high-volume environment and is committed to delivering exceptional guest experiences. Benefits & Perks: Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, and Dining Discounts. ESSENTIAL JOB FUNCTIONS: These job functions include, but are not limited to, the following duties; additional duties may be assigned. QUALIFICATIONS: Pastry & Dessert Production Prepare, bake, and decorate a wide variety of pastries, cakes, cookies, ice cream and specialty items. Ensure all products meet company standards for quality, taste, appearance, and consistency. Ensure daily production is met and executed properly. Execute recipes accurately while maintaining proper portioning and presentation. Assist with seasonal menu changes, specialty desserts, and promotional offerings. Maintain production schedules to ensure freshness and product availability. Kitchen Operations Assist in organizing daily production and assigning tasks to pastry team members. Monitor product quality throughout production. Maintain a clean, organized, and efficient pastry kitchen. Ensure proper storage, labeling, rotation, and handling of all ingredients. To perform this job successfully, the Pastry Lead must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. 2–5 years of professional pastry or baking experience. Culinary or Pastry Arts degree preferred. Experience in high-volume bakery, restaurant, hotel, or catering environments. Strong knowledge of baking techniques, dessert preparation, and cake decorating. Ability to read and scale recipes accurately. Advanced cake decorating, sculpting, and piping techniques preferred. Experience with ice cream production is preferred. Strong organizational and time-management skills. Excellent communication and teamwork abilities. Ability to multitask and work efficiently under pressure. Flexible schedule, including mornings, evenings, weekends, and holidays. Why Join Us? Opportunity to work in a dynamic and friendly environment. Gain valuable experience in the hospitality industry. Be part of a team that values growth and development. How to Apply: Interested candidates should submit their resume and a brief cover letter outlining their relevant experience. Ballyhoo Hospitality Group & Big Mamma Group are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.