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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Are you a strategic, client-focused financial professional driven by a passion for empowering individuals to achieve their long-term financial aspirations? We are seeking a dynamic Retirement Income Advisor to play a pivotal role in guiding our clients toward lasting financial security and prosperity. If you excel in crafting personalized financial strategies, possess a deep understanding of retirement income planning, and have a proven track record of driving sales through a consultative approach, we invite you to apply. In this role, you will be instrumental in securing our membership's financial future by meticulously assessing their current retirement income needs, delivering expert advice, and formulating precise recommendations tailored to each member's unique circumstances. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following locations: Tampa, FL (Crosstown). Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: • Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls., • Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees., • Documents relevant information as it relates to building a retirement income portfolio., • Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age., • Develops and communicates appropriate retirement income strategies based on individual member needs., • Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products., • Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill., • Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s)., • Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation., • Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services., • Integrate risk management tools, products, and strategies to create an effective retirement income plan., • Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature., • Guides and influences less experienced team members., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or General Equivalency Diploma required., • Active Group 1 Life license and required maintenance or ability to acquire within 90 days of hire., • Required maintenance of FINRA Series 7 license., • Required maintenance of FINRA Series 66 (or 63 and 65) license., • Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions., • 4 years of financial industry experience to include retirement income planning and /or sales experience., • Experience delivering frequent written and oral communication., • Experience processing and analyzing information., • Experience fulfilling requests and meeting deadlines., • Experience resolving conflict and negotiating., • Experience multi-tasking in an operating systems environment., • Experience participating in or leading teams., • Successful completion of a job-related assessment may be required What sets you apart: • US military experience through military service or a military spouse/domestic partner., • 3+ years of direct Annuity/ Life Insurance Sales Experience, • Experience working in an Inbound/Outbound Call Center, • Industry Designations: CFP, RICP, ChFC, • Demonstrated ability in leveraging financial planning tools and resources to include Money Guide and Salesforce CRM, • Lifelong learning and adaptability- commitment to continuous learning and professional development on industry trends, new technology, and best practices, • Proficiency in integrating annuity and life insurance solutions with investment strategies to create comprehensive client financial profiles Compensation range: The salary range for this position is: $63,590.00 - $121,530.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

BDR opportunity available with growing SaaS/Healthcare company in Tampa, FL (Onsite/growth/Training)! - send resumes to https://jobot.com/apply/business-development-representative/655609339?utm_source=Monster This Jobot Job is hosted by: Marcus Curiel Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $50,000 - $55,000 per year A bit about us: This fast-growing technology and services provider supports the senior care industry with solutions that improve hiring, training, retention, and overall experience management. By combining employee and resident feedback with tools for recruitment, compliance training, and recognition, the company helps care providers reduce turnover, strengthen team performance, and deliver higher quality outcomes. With a mix of in-office and remote teams across the U.S., it continues to expand as a trusted partner to organizations in home care, assisted living, skilled nursing, and post-acute care. We are growing and looking for a Business Development Representative to join the team! Why join us? Strong company culture. Competitive compensation package – base + bonus. Comprehensive employer-paid benefits package. Professional development and growth opportunities. Job Details High-growth healthcare SaaS company is seeking a Business Development Representative (BDR) to drive pipeline generation and support revenue growth. This individual will serve as the first point of contact with prospective clients—responsible for outbound prospecting, lead qualification, and booking meetings for the sales team. This is an ideal opportunity for someone early in their sales career who thrives in a fast-paced, metrics-driven environment and wants to grow into a closing role. Base salary plus commissions up to $65k first year with a fast track training program to AE! Key Responsibilities: Generate new business opportunities through outbound calls, email, and multi-touch sequences Qualify inbound and outbound leads and schedule meetings for Account Executives Build and manage pipeline activity within CRM (HubSpot/Salesforce) Clearly articulate value proposition to prospective customers Maintain accurate records of outreach, accounts, and interactions Meet and exceed activity and pipeline generation quotas Collaborate with sales and marketing to refine messaging and targeting Provide feedback on campaign performance and lead quality Qualifications: 0–3+ years of B2B sales, SDR/BDR, or customer-facing experience Strong communication skills (phone + email) Comfortable with outbound prospecting and high activity levels Highly organized with strong follow-up discipline Coachable, competitive, and motivated to build a career in sales Experience with CRM tools (HubSpot, Salesforce, Outreach, etc.) is a plus Interest in consultative selling methodologies What They’re Looking For: High energy, self-starter mentality Strong phone presence and ability to build rapport quickly Team-oriented but capable of working independently Desire to grow into a long-term sales career Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Are you a strategic, client-focused financial professional driven by a passion for empowering individuals to achieve their long-term financial aspirations? We are seeking a dynamic Retirement Income Advisor to play a pivotal role in guiding our clients toward lasting financial security and prosperity. If you excel in crafting personalized financial strategies, possess a deep understanding of retirement income planning, and have a proven track record of driving sales through a consultative approach, we invite you to apply. In this role, you will be instrumental in securing our membership's financial future by meticulously assessing their current retirement income needs, delivering expert advice, and formulating precise recommendations tailored to each member's unique circumstances. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following locations: Tampa, FL (Crosstown). Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 4 years of financial industry experience to include retirement income planning and /or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required What sets you apart: US military experience through military service or a military spouse/domestic partner. 3+ years of direct Annuity/ Life Insurance Sales Experience Experience working in an Inbound/Outbound Call Center Industry Designations: CFP, RICP, ChFC Demonstrated ability in leveraging financial planning tools and resources to include Money Guide and Salesforce CRM Lifelong learning and adaptability- commitment to continuous learning and professional development on industry trends, new technology, and best practices Proficiency in integrating annuity and life insurance solutions with investment strategies to create comprehensive client financial profiles Compensation range: The salary range for this position is: $63,590.00 - $121,530.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionWho are we?At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale. At UpGuard, our Sales team continues to be the engine of our growth, moving beyond simple transactions to become trusted architects of digital resilience. In an era where third-party risk is more complex than ever, we maintain a highly collaborative, consultative culture that puts the customer’s security posture above all else. Following a record-breaking 2025 where we shattered revenue targets and expanded our global footprint, we are entering 2026 with even greater momentum. We are seeking high-energy individuals who thrive in a fast-paced, AI-augmented sales environment. If you are hungry to sharpen your craft, possess a relentless desire to win, and want to sell a platform that is actively neutralising global cyber threats, we want to talk to you. Why are we hiring for this role? UpGuard is seeking an experienced and results-driven SDR Manager to lead and expand our US Sales Development Representative (SDR) team. This is a fully remote role within the United States. In this pivotal role, you will be instrumental in driving pipeline generation, optimizing sales processes, and fostering a high-performing team in a fast-paced, innovative cybersecurity environment. You will leverage your expertise in sales leadership, analytics, and modern sales technologies, including AI and automation, to achieve and exceed business objectives. Please note, this role is based in Austin, TX. A full relocation package will be available for this role. What will you do? • Lead and scale a high-performing SDR team focused on generating qualified pipeline across the US market, • Coach, develop, and mentor SDRs to elevate prospecting, qualification, and communication performance, • Own SDR performance metrics, reporting, and dashboards to drive data-informed decision-making, • Design and deliver a structured onboarding program to rapidly ramp new hires on product, market, and sales methodology, • Partner with Marketing and Sales to align on campaigns, messaging, and demand generation strategy, • Drive creative outbound and inbound prospecting across multiple buyer personas, • Ensure Sales Accepted Opportunities meet quality and volume targets to maintain a healthy, predictable pipeline, • Implement AI-powered tools and automation to increase efficiency and personalize outreach at scale, • Leverage CRM and sales enablement tools (HubSpot preferred) to maintain strong data integrity and performance visibility, • Continuously refine playbooks, processes, and technology to improve SDR productivity and impactWhat will you bring?, • Proven experience successfully managing and growing a sales development or inside sales team, preferably within a SaaS environment., • Demonstrable experience with CRM software (HubSpot strongly preferred) and other sales enablement tools., • A strong analytical mindset with a track record of using data to drive performance improvements and strategic decisions., • Exceptional coaching, mentoring, and communication skills, with the ability to inspire and motivate a team., • Deep understanding of sales processes, lead generation, and pipeline management., • Passion for technology and a keen interest in cybersecurity., • Obsessed with making customers happy and having an acute understanding of prospect pain points during initial contact., • Experience or strong understanding of implementing AI and automation solutions to enhance sales development activities (e.g., AI-driven lead scoring, automated sequencing, conversational AI).What will give you an edge?, • Extensive experience scaling an SDR team in a B2B SaaS company., • Prior experience in cybersecurity or a related technical product., • Experience with sales operations and/or marketing automation software beyond just CRM., • Demonstrated ability to innovate and integrate new technologies (like AI) into sales development workflows.What's in it for you?, • Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being, • $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance, • Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries., • 18 weeks paid Parental Leave: Irrespective of parenting role, • Personal Leave Allowance: This includes sick & carer’s leave, • Top-spec hardware: All team members will be provided with top-spec laptops for their role, • Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work, • Health Insurance: Health, dental, and vision insurance This position is eligible for incentive compensation. The listed annual salary range reflects the total On-Target Earnings (OTE), which includes both base salary and performance-based incentives. #LI-SD1 UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why! As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC. Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Toyota of Tampa Bay is hiring for Business Development Center Representatives for our Service Department. We offer our associates a team environment, great benefits and ongoing training and support. This is a call center position where duties include answering inbound calls, setting service appointments, as well as outbound calls following up on recent services. • Do you have exceptional customer service ability?, • Have you been described as enthusiastic and driven?, • Never satisfied with status quo?, • Want to make great money?, • Have prior automotive sales experience? If you answer yes to all of these questions, we want to talk with you!! Apply TODAY! We are looking for TOP NOTCH performers to join our growing team! In addition to competitive pay, we offer our associates the following benefits: • Major Medical Insurance, Dental and Vision Insurance, • Long and Short-Term disability, • Life Insurance, • Paid time off, • 401k with company participation, • Professional work environment, with job training and advancement opportunities Needed Experience: • Prior Automotive BDC experience ideal, • High volume outbound call experience is a must, • Handle Incoming calls, • 5-day work week, • Saturdays required and some Sundays Come learn more about what we offer at the ever-growing Morgan Auto Group family of dealerships. It's a truly unique organization with endless career potential. This is not a remote position.

Job DescriptionDescription: About Us: As a leading federally chartered mortgage bank, we operate across all 50 states, providing top-notch financial solutions. We are committed to empowering our clients and team with unparalleled service and support. Position Overview: We are seeking seasoned Senior Mortgage Bankers with a proven record of success and a high level of financial motivation. This role is ideal for professionals aiming to earn $150,000 or more annually, who have demonstrated stability in their career path—typically having held three or fewer positions in the past five years. What We Offer: • Extensive marketing strategies with significant investment, eliminating the need for self-generated business., • Detailed sales processes to guide you to success., • Best in industry compensation structure for bankers provided with leads., • Comprehensive training program designed to expedite your earnings., • Access to cutting-edge AI tools to enhance business generation., • Federal charter allowing operations across all 50 states., • Experienced in-house operations staff for seamless Processing, Underwriting, and Closing., • Quick loan closing times, with a goal of 35 days or less., • Specialization in VA lending, FHA, jumbo, and conventional loans., • Remote working environment with abundant support staff., • Ongoing coaching and training from top industry sales leaders. Key Responsibilities: • Originate loans across the United States without the need for state-specific licenses., • Leverage our comprehensive systems to connect with clients., • Collaborate effectively with team members and Operations partners., • Utilize our vast marketing resources and in-house systems to drive success., • Manage time efficiently to handle a high volume of inbound leads.Requirements:, • Proven experience and success as a mortgage banker., • No more than three different job roles within the last five years., • Highly motivated by financial success, aiming for $150,000+ annual earnings., • Strong work ethic and ability to quickly learn new systems., • Excellent interpersonal and communication skills., • Comprehensive knowledge of current loan guidelines and procedures., • VA and FHA lending experience strongly preferred., • Favorable credit and background check. Veterans are strongly encouraged to apply. How to Apply: Please use the link to apply and include your resume and a brief cover letter explaining your interest and experience. We can’t wait to see how you’ll shape the future of mortgage banking with us! The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Outside Sales Representative Location: Tampa, FL Compensation: $60,000 to $70,000 base salary plus commission High-End Flex: Up to $75,000 base for a proven outside sales professional with strong new business development experience Territory: Tampa Bay and surrounding market Schedule: Field-based outside sales role Position Overview A growing professional security services company is hiring an Outside Sales Representative to build new business across the Tampa Bay market. This is a true outside sales role for someone who likes being in the field, meeting decision-makers, walking sites, attending local events, and building business through real relationships. The strongest candidates may come from physical security, commercial security technology, or a related field-based B2B service industry. Security industry experience is highly preferred, but not required if you have a proven record of building new business in a territory-based sales role. This role can be a strong fit for someone who has sold services such as facilities support, fire and life safety, HVAC service, uniforms, pest control, waste services, industrial rentals, commercial equipment, building services, low-voltage solutions, or other recurring B2B services. You will be selling integrated security solutions that may include professional security officers, armed and unarmed coverage, patrol services, surveillance technology, remote monitoring, alarm response, site assessments, and security consulting. The right person knows how to create conversations, identify customer problems, build trust, and turn local relationships into new business. Compensation and Commission This role offers a base salary of $60,000 to $70,000 plus commission. The company may stretch to $75,000 base for a candidate with verified outside sales experience and a proven record of winning new business. Commission is paid on account profit: • Year 1: 8% profit commission on the account, • Year 2: 4% profit commission on the account, • After Year 2, accounts may transition to Account Management unless there has been significant growth or expansion This structure rewards new business development, account growth, and continued customer engagement. What You’ll Do • Build new business across the Tampa Bay market, • Prospect through site visits, local networking, referrals, trade shows, conferences, and direct outreach, • Meet with customers in person to understand their business, site needs, operational risks, and service gaps, • Conduct site walks and discovery conversations to identify needs and recommend practical solutions, • Sell security services, patrol support, surveillance, remote monitoring, and related solutions, • Build relationships with property managers, facilities leaders, operations leaders, security directors, logistics managers, construction leaders, and business owners, • Prepare and present solutions that align with the customer’s site, budget, risk profile, and service expectations, • Negotiate pricing, service terms, contracts, and implementation details, • Maintain accurate sales activity, pipeline updates, notes, and opportunities in the CRM, • Partner with internal operations teams to support smooth client onboarding and account launches, • Continue developing new pipeline and expanding the territory What We’re Looking For • Outside sales, territory sales, field-based B2B sales, or physical security operations experience, • Proven ability to build relationships face to face, • Comfort spending most of the week in the field, • Strong prospecting, presentation, follow-up, and negotiation skills, • Ability to create opportunities without relying only on inbound leads or email campaigns, • Self-starter who can manage a local territory, • Strong customer service mindset, • Ability to understand customer needs and recommend practical solutions, • CRM discipline and accurate sales activity tracking, • Valid driver’s license and ability to travel locally throughout the Tampa Bay market Experience That Stands Out • Physical security, contract security, guard services, patrol, or security operations experience, • Commercial security systems experience, including access control, video surveillance, intrusion detection, remote monitoring, or integrated security systems, • Field-based B2B sales experience in a recurring service industry, • Experience selling to property management, manufacturing, logistics, healthcare, education, construction, commercial real estate, industrial, or multi-site customers, • Experience with site walks, service assessments, proposals, and account start-ups, • Proven record of self-generated pipeline and new logo wins, • Existing Tampa Bay market relationships Who This Role Fits This role is a good fit for someone who does not want to sit behind a desk all day. You may already know the physical security industry, or you may come from another field-based B2B service background where you have built trust, won new accounts, and managed a local territory. If you can walk into a business, ask smart questions, identify a need, and earn the next conversation, this role is worth discussing. Benefits Eligible employees have access to a comprehensive benefits package, including: • Medical insurance plan options, • Limited medical plan options, • Prescription drug coverage, • Telemedicine access, • Dental insurance, • Vision insurance, • Employer-paid basic life and AD&D coverage, • Long-term disability coverage, • Voluntary short-term disability, • Voluntary life insurance options, • Accident insurance, • Hospital indemnity coverage, • Critical illness coverage, • Employee Assistance Program, • Benefits eligibility beginning the 1st of the month following 30 days of employment #IND1

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Outbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will make outbound calls to prospective customers and upsell existing products and services while providing excellent customer service. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Who we are Process Street is an AI software and compliance operations platform startup from San Francisco. We help our customers build, document, automate, and track recurring workflows. Our platform automates the work, enforces the standards, and proves compliance so our global customers can run their businesses. We service over 3k customers around the world, and are VC-backed by Accel, Salesforce, and Atlassian. Our Mission To make work fun, fast, and faultless for teams everywhere. Our Culture Process Street was founded on a strong belief in the work-life benefits of a healthy, collaborative, remote culture. We value flexibility because many of us are parents, travelers, or just creatives who aren't inspired by the construct of a mundane 9-to-5. Spread across 9 different time zones, we communicate asynchronously, work autonomously, and take real ownership of our work. We know human connections make strong teams, so we regularly catch up over virtual coffee chats, play games, share stories, and more to build strong relationships. If you're entrepreneurial and seek an environment that values impact, ownership, and flexibility we look forward to meeting you! The Opportunity We're looking for a driven Account Executive to join our growing sales team. This is a foundational sales role designed for early-career professionals who have demonstrated strong potential, a natural curiosity about technology, and the hunger to build a successful SaaS sales career. You'll work closely with sales leadership, converting inbound leads, developing outbound skills, and learning our sales methodology - all while delivering real value to customers. This role is an ideal launchpad for someone ready to grow fast in a high-impact, remote-first environment. This position will be based in Eastern, Central, or Pacific time. What You'll Do • Own your full sales cycle - from first discovery call to close, • Run discovery calls to understand prospects' workflow pain points, • Present and demo Process Street to prospective clients, • Sell Process Street's AI solutions, including Cora, and confidently articulate how AI-powered workflows transform how teams operate, • Leverage AI tools to optimize your own sales workflows, boosting personal productivity and shortening the feedback loop., • Maintain accurate CRM records and pipeline hygiene, • Collaborate with Customer Success on handoffs and early expansion opportunities, • Meet and exceed monthly activity metrics and quarterly pipeline targets About You • You have 3+ years experience selling AI tools, SaaS, or professional services, • You are a 'Challenger' or Gap seller, • You have a proven track record of sales target attainment and exceeding goals, • You have a passion for start-ups and technology, • You adapt well, and you're a fast learner, • You are coachable, curious, and hungry to learn sales craft, • You communicate clearly and confidently, • You're enthusiastic about improving processes and systems Our Benefits • Unlimited PTO policy – Most take 3-4 weeks, plus their major holidays, AND a company-wide week off in December., • Social time – Regular coffee chats, games, story-telling, house tours (only if you're comfortable), and more to build connections., • Generous health insurance for US employees and their families., • Equity for all full-time roles., • A chance to shape how companies around the world run through the future of no-code automation. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. At Process Street, we believe in growth. So, however you identify and whatever background you bring, please apply if this is a role that would make you excited to come to work every day. We are proud to be an equal-opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Job Description About the role The Business Development Representative (BDR) is responsible for generating and qualifying new business opportunities and setting qualified meetings for Sales Representatives. This role focuses on outbound and inbound prospect engagement, early stage qualification, and consistent pipeline creation in support of revenue growth, stage qualification, and consistent pipeline creation in support of revenue growth. The ideal candidate has previous experience in a BDR or SDR role, is a strong communicator, and has a proven track record of successfully booking meetings for sales teams, preferably within a technology or Microsoft partner environment. Why Join Us We are a Microsoft partner focused on helping organizations modernize and grow through cloud and business solutions. This role offers the opportunity to work closely with experienced sales leaders, develop deep prospecting skills, and directly impact revenue growth. Reports to: Business Development or Sales Leadership Location: This role is available in multiple locations. Depending on your location, different work environments are supported: In-office in Tampa, FL and Fargo, ND, or Remote across the rest of the U.S. Key Responsibilities • Proactively identify, contact, and qualify prospective customers through outbound and inbound efforts (phone, email, LinkedIn, campaign follow‑up)., • Conduct initial discovery conversations to assess prospect fit, needs, and interest., • Schedule qualified meetings between prospects and assigned Sales Representatives., • Maintain accurate and up‑to‑date activity, notes, and lead status in CRM., • Collaborate closely with Sales and Marketing to align messaging and improve lead quality., • Follow defined qualification criteria and hand off well qualified opportunities to Sales.‑qualified opportunities to Sales., • Meet or exceed activity, meeting set, and pipeline contribution targets.‑set, and pipeline contribution targets., • Represent the company professionally and consistently in all prospect interactions. Required Qualifications • Previous experience in a BDR/SDR or similar role (this role is not intended for entry level candidates).‑level candidates)., • Demonstrated success setting appointments for sales representatives., • Strong verbal and written communication skills., • Comfortable engaging prospects via phone, email, and social platforms., • Ability to follow a structured sales development process while adapting to conversations., • Strong organization, followup, and time management skills.‑up, and time‑management skills., • Experience using CRM systems (Microsoft Dynamics CRM, HubSpot, or similar preferred). Preferred Qualifications • Experience working for a Microsoft reseller, systems integrator, or technology services firm., • Familiarity with Microsoft solutions (Dynamics 365, Business Central, Azure, M365) is a plus., • Experience supporting mid‑market or enterprise sales teams. Success in This Role Looks Like • Consistently setting high quality meetings that convert into sales opportunities.‑quality meetings that convert into sales opportunities., • Providing Sales with well qualified, well documented prospects.‑qualified, well‑documented prospects., • Maintaining strong activity levels and follow‑up discipline., • Contributing to predictable pipeline growth for the sales organization.ABOUT ENAVATETransforming Businesses and the Lives They Touch At Enavate, we are more than just a Microsoft Gold Partner—we're a trusted partner in Enterprise Resource Planning (ERP) consulting, Cloud services, and managed services. We help businesses embrace the future by guiding them through ERP implementations, migrations to the cloud, and integrations that streamline their operations, allowing them to thrive in an ever-evolving business landscape. Our work isn't just about technology—it's about transforming the way businesses operate, empowering them to grow, innovate, and succeed. By partnering with our clients, we provide peace of mind, enabling them to focus on what matters most while we handle the complexity of their systems and processes. To learn more about what we do and how we make an impact, please check out our "What We Do?" 1-pager. Our Culture Whether you're joining us in North America, Europe, or beyond, Enavate offers a dynamic and collaborative environment where you'll have the opportunity to make a real impact. At Enavate, we're driven by our core values, and our people are at the heart of everything we do: • Team Members: We take care of our own., • Innovation: We explore, evolve, and seek excellence at every level., • Results: We are achievers who set high goals and reach them., • Integrity: We are trustworthy. Our word is our bond. We believe that a diverse and inclusive team leads to better innovation and outcomes. We actively support diversity and inclusion through a variety of initiatives, creating a workplace where everyone is respected and valued. To gain a deeper understanding of our values and the environment we foster at Enavate, take a look at our "Enavate Culture" Guide. What We Offer At Enavate, we're committed to providing a supportive and rewarding environment that empowers you to thrive both professionally and personally. Here's a glimpse of the benefits and perks you'll enjoy as part of our team: • Health and Wellness We offer competitive health insurance, wellness programs, and mental health resources to support your well-being, both physically and mentally. • Flexible Work Arrangements We believe in work-life balance, which is why we offer flexible working hours and, where applicable, remote work options to help you manage both your professional responsibilities and personal needs. • Professional Development Your growth matters to us! We provide access to a range of training programs, workshops, and reimbursement for certifications and courses, helping you continuously expand your skills and advance your career. • Generous Time Off Take the time you need to recharge with unlimited paid time off (PTO), which covers vacation, sick leave, holidays, and personal days. We support you in maintaining a healthy work-life balance, so you can perform at your best. • Team Member Recognition We appreciate and celebrate the hard work and achievements of our team. Our team member recognition programs are designed to acknowledge your contributions and ensure you feel valued at every step of your journey with us. For more details about the benefits available in your region, check out the following links: • USA Benefits Guide, • Europe Benefits Guide, • Canada Benefits GuideWork Structure & Collaboration At Enavate, we embrace flexibility in how we work, but we also believe that collaboration is key to our success. Our office locations in Tampa, FL, Fargo, ND, and Kyiv, Ukraine are central to our culture and provide a hub for team interaction and innovation. All North American new hires are onboarded in person at our Tampa office. Onboarding typically lasts 3 days, depending on the role, and provides a dedicated opportunity to connect with your leader, teammates, and our company culture. Our Hiring Process At Enavate, we take a thoughtful approach to hiring that ensures a great fit for both you and us. Our process includes: • Intro Call – A brief conversation to get to know you, discuss your background, and determine if there's a mutual fit., • Predictive Index Assessment – We use the Predictive Index to understand your natural strengths and how they align with the role and our team dynamics., • Interviews – A combination of technical and cultural interviews, focused on your expertise, problem-solving abilities, and alignment with our core values., • Debrief – Our team will come together to discuss your fit for the role and next steps., • Offer – If all goes well, we'll extend an offer and welcome you to the team! We aim to provide you with a clear understanding of your fit with Enavate, and we want to ensure you feel confident in your decision to join us. Enavate is an Equal Opportunity employer. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Accommodation requests can be made at any stage of the recruitment process, and during employment by contacting our Talent Acquisition team. Join Us in Our Mission! At Enavate, we believe in transforming businesses and the lives they touch – because to us, it's personal. If you're ready to make an impact, we invite you to be part of a team that listens, challenges, collaborates, and takes action. Together, we're reshaping the future of ERP and how businesses operate, offering fresh perspectives and innovative solutions. Are you ready to transform your career and help us shape the future? Enavate is the place for you.

Job DescriptionAbout PVM Pat V. Mack, Inc. (PVM) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and 8(a)-certified firm. We are one of only four members of Palantir's U.S. Government Partnership Vanguard—and the only small business in that group. We deliver forward-deployed Palantir implementation services to U.S. Government agencies, and we do it with a straightforward mission: We Serve Those Who Serve. We're at an inflection point. We've proven the model. Now we're scaling it. Our path to $40M revenue across seven geographic hubs by 2036 requires a growth engine that runs with discipline and momentum—from early opportunity shaping through close. That's what this seat is for. The Role The Executive Growth Leader owns PVM's growth outcomes—pipeline health, bookings targets, partner positioning, and market expansion. This is the senior seat responsible for ensuring PVM's growth engine runs with discipline and momentum, from early opportunity shaping through close. You are PVM's external face in the Palantir ecosystem—at the table with partner leadership teams, Palantir field teams, and prospective primes. You don't generate every opportunity yourself. PVM's pipeline is fed from multiple channels: the CEO through relationship-driven deal flow, Hub-Located sellers through direct pursuit, Delivery through expansion and renewal opportunities surfaced from active engagements, inbound leads, and partners bringing opportunities to us. Your job is to make sure all of those channels are producing, that nothing stalls between intake and close, and that the company is collectively hitting its growth number. Internally, you run a tight ship—HubSpot is clean, deals are staged accurately, and the leadership team always has a clear picture of what's real. When an opportunity surfaces from any source, it's triaged, qualified, and advancing without anyone chasing it down. This seat has three direct reports (Marketing, Hub Salesperson, Growth Enablement) and reports to the Integrator (COO). You work closely with the Visionary on deal shaping and ecosystem strategy. You own the growth number—not by carrying every deal, but by ensuring the people, partners, and systems around you deliver it. What You'll Own • Own the Growth Number This seat owns PVM's growth performance—not as a participant, but as the accountable leader. Pipeline feeds from multiple sources: the CEO's relationship-driven deal flow, Hub Salespeople, Delivery team expansion and renewal opportunities, inbound leads, partner referrals, and Echos surfacing opportunities through their stakeholder networks. Your job is to ensure every channel is active, every opportunity is moving, and the company hits its annual bookings target. • Own the annual growth target and the plan to hit it—across all pipeline sources, not just one channel, • Weekly pipeline review discipline: every active deal has a current stage, a clear next action, and an honest value estimate, • Opportunity triage completed within 48 hours regardless of source—CEO surface, inbound, partner referral, or Delivery expansion, • Pipeline health issues brought to the leadership team before they become capacity surprises, • HubSpot Ownership & Pipeline Integrity The pipeline is never a black box heading into a weekly meeting—it's a reliable view of what's real. You own HubSpot hygiene across both the Visionary Pipeline and Sales Pipeline. • All active deals staged correctly and updated weekly, • Distinguish strategic deals (Visionary Pipeline) from transactional deals (Sales Pipeline) and manage each appropriately, • Protect the bright line: opportunities requiring more than 30 minutes of team time go through the Integrator, • Palantir & Partner Ecosystem Relationships Actively tend the relationships that generate PVM's best opportunities—Palantir's field team, Deloitte counterparts, and other primes. Not just responding to inbound, but keeping PVM visible and well-positioned in the ecosystem. • Maintain a regular cadence of ecosystem touchpoints (tracked as a Scorecard measurable), • Monitor for Deloitte drift before it becomes a delivery or brand problem, • Protect PVM's Vanguard Partner positioning with Palantir field contacts, • Hub Expansion Strategy Translate Pat's hub vision into concrete, quarter-by-quarter market exploration across PVM Hub candidates. Own the question: what does it actually take to establish a foothold? • Maintain a living status document for each target hub market, • Identify and pursue contract footholds that create geographic presence, • Coordinate with Workforce Development on staffing prerequisites before hub activation, • Opportunity Intake & Triage Serve as the first filter for every new opportunity—regardless of source—before it consumes team time. Apply PVM's 7-criteria triage framework and bring a clear recommendation to the Integrator. • Core Focus, Capacity, Competency, Revenue, Hub Alignment, Partnership Value, Timing, • Protect the bright line: opportunities requiring more than 30 minutes of team time go through the Integrator, • Distinguish strategic deals (Visionary Pipeline) from transactional deals (Sales Pipeline), • Growth Reporting & Accountability Own the Scorecard numbers tied to business development. If the numbers are off, bring the IDS issue—not just the update. • Weekly updates on all 5 growth measurables, • Quarterly review of pipeline health, win rate, and ecosystem relationship depth, • Flag capacity and constraint issues before they become delivery problems Your Scorecard (Weekly Measurables) Qualified pipeline value (rolling 90-day) TBD by quarter HubSpot deals with current stage + next action 100% Palantir / partner ecosystem touchpoints ≥ 2 per week Hub market exploratory conversations ≥ 1 per week Opportunity triage turnaround (any source) ≤ 48 hours Team You'll Lead You are responsible for the Lead, Manage, and hold Accountable (LMA) of three direct reports: Marketing Owns PVM's brand presence, content strategy, and market positioning. Translates the growth strategy into visible market activity—ensuring PVM is known and credible in target markets before a salesperson walks in the door. Hub Salesperson Owns on-the-ground relationship development and deal origination in a specific hub market. Forward-deployed—building the client relationships and contract footholds that make hub activation possible. Growth Enablement Owns the tools, systems, and processes that make the growth team run: HubSpot hygiene, proposal templates, partner collateral, onboarding for new growth hires. Ensures the growth function scales without creating operational chaos. What We're Looking For Must-Have Experience • 5+ years in business development, growth, or capture management in the U.S. Government contracting market, • Direct experience with Palantir's Government ecosystem (partner, customer, or field team), • Proven track record managing and moving a CRM pipeline (HubSpot preferred)—not just activity, but results, • Experience managing direct reports with full accountability (not dotted-line or advisory), • Comfort operating in a small business or high-growth firm where you build as you go Strong Differentiators • Experience supporting a Visionary/founder-led firm where relationships are the primary deal source, • Knowledge of Palantir Vanguard Partner dynamics and prime contractor relationships, • Hub or regional market expansion experience—standing up a local presence, not just traveling to it, • Familiarity with EOS (Entrepreneurial Operating System) or similar operating frameworks AI & Automation Fluency — Non-Negotiable PVM's leadership operates at an exceptionally high pace by leveraging AI and automation tools as force multipliers. This role requires someone who can match that tempo. Hands-on training and mentorship on PVM's specific tool stack will be provided. What cannot be taught is mindset. We are looking for genuine curiosity, a willingness to learn, and the drive to integrate AI-driven workflows into daily work—pipeline management, proposal support, market research, communications. A resistance to new technology is a non-starter. We're looking for someone who sees AI as an opportunity, not an obstacle. Qualities We're Screening For (Our People Analyzer) No Assholes You care deeply about the work and the people. Right attitude, ego checked. Mission & Outcome Obsessed Mission first. You measure your work in outcomes, not activities. Own It See a problem, fix it. No excuses. Accountability for the whole mission. We Are Better Together Team over individual. You make the people around you better. Keep It Real Honest, grounded, clear. You say what you mean and do what you say. Travel Expectations This role requires approximately 8–14 trips per year (roughly one every 3–4 weeks). Travel falls into three categories: • Palantir & partner ecosystem (4–6 trips): Field team touchpoints, partner events, Vanguard engagements—you run these independently, • Hub market exploration (2–4 trips): In-person presence in San Antonio, Colorado Springs, and other near-term targets—you own the agenda, • Deal shaping with the CEO (2–4 trips): High-stakes meetings where both credibility and pipeline discipline are needed in the room together Location & Work ModelLocal to St. Petersburg, FL to support Pat Mack on-site at the Innovation Hub with significant travel. About PVM & Benefits At PVM, we mean it when we say we value diversity. As a PVM team member, you will work with people from all different backgrounds that are passionate about the problems we solve for our customers and are focused on delivering value for our clients. Our culture encourages problem solving, leadership, and innovation, and creates an environment that will support your professional and personal growth. Here are a few highlights of the advantages of being a part of the PVM community: • Opportunities for growth and advancement, • Tuition/Training reimbursement, • Peer bonus program, • Remote and on-site positions available, • Unlimited PTO, • Flexible work schedule PVM delivers digital services that help government agencies unlock the power of their data for good and maximize the value of their technology investments. We design, develop, and deploy solutions to solve mission-critical problems. PVM is a black- and service-disabled veteran-owned small business and was founded by a retired Naval officer out of frustration with the status quo with one goal in mind: to help his fellow Shipmates solve the problems they were facing every day. Today, we continue to be driven by that same goal and are focused on taking on our clients' missions as our own to make a difference in the communities we serve. PVM believes in equal opportunity employment. We won't discriminate against any employee or applicant based on race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing an inclusive and welcoming environment for our team, our family members, and our clients.

Job Description Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email recruiting@kapitus.com The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive, Renewal Sales will work with and support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction. What you will do: • Create and drive revenue within a specified region or list of accounts, • Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers, • Provide recommendations based on a customer's business needs and usage patterns, • Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business., • Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries, • Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers, • Educate and effectively communicate to customers the value of Cash Advance, • Develop trusted internal and customer relationships to created win-win sales relationships, • Effectively manage a pipeline working within a defined sales process, • Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal What we are looking for: • Bachelor's degree or equivalent combination of education and job experience preferred, • 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering, • You have experience (and should enjoy!) collaborating with internal sales teams, • Experience selling that can be used across multiple products. You have experience selling across different industries, • Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance, • Effective in (and should enjoy!) collaborating with internal sales teams, • Experience engaging and building a presence with customers using communication tools, • Understanding of and experience with CRM programs (Salesforce preferred), • Excellent verbal and written communication skills as well as a strong sense of accountability, • Ability to compute basic business math Preferred Skills: • Strong organizational skills, adaptability, and ability to work on multiple projects, • Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways, • Strong interpersonal skills and professionalism, • Consultative selling experience, • Prospecting skills, • Competitive spirit, • Resourceful, • Welcoming of feedback / coaching, • Drive for hitting your metrics, • Solution selling ability, • Discovery skills, • Objection handling skills, • Planning and closing skills, • Can collaborate and influence in a team environment Kapitus Total Rewards Package Includes: • Competitive Base Salary Range of $55,000 + Commission. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience., • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Job Description Join our award-winning A-Team! Ready to produce exceptional results with exceptional people? Get in touch, we would love to get to know you. Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. Backed by 20+ years of automotive and marketing expertise, we pride ourselves on being the go-to experts in the industry. Not only do we work with over 6,500 dealerships and every major manufacturer in the country, we're well-versed in OEM standards and the intricacies of a dealership or group's local business. As a Sales Development Representative, you are the first line of engagement with dealership prospects. You will identify opportunities, engage decision-makers, qualify interest, and set high-quality meetings for our field sales organization. This role supports a fast-moving SaaS environment with measurable activity, pipeline creation, and quota goals. • Prospect and qualify inbound and outbound leads across dealer groups and OEM-approved dealerships, • Engage dealership leaders (GMs, GSMs, Fixed Ops Directors, Service Managers, BDC Managers) via phone, email, LinkedIn, and texting where appropriate, • Conduct high-impact discovery to uncover pain points related to digital marketing, service lane performance, retention, and vehicle acquisition., • Book demos and create qualified opportunities for District Sales Managers and Account Executives, • Maintain accurate CRM records in Salesforce and meet weekly activity/pipeline KPIs, • Example targets: 60–80 outbound touches/day, 5+ booked demos/week, consistent monthly pipeline creation, • Collaborate closely with Marketing, DSMs, and Sales Leadership on campaigns and territory strategies, • Represent Affinitiv professionally when communicating with prospects, partners, and OEM-aligned programs Position Requirements • 1–3 years of SDR, BDR, or inside sales experience (SaaS or automotive dealership tech preferred), • Strong communication, resilience, and ability to break through gatekeepers, • CRM experience (Salesforce preferred), plus exposure to Outreach, ZoomInfo, HubSpot, or similar tools, • Self-starter who can thrive in a fast-paced quota environment, • Passion for the automotive industry and improving the customer/dealer experience Work from Here At Affinitiv, we have the best of both worlds. Our team members have embraced remote work and our Work from Here program allows for remote working and the utmost flexibility while keeping in person collaborating thriving in a safe work environment. Our Work from Here approach gives team members a choice to work on campus or remote, leaders can hold in person or virtual team meetings to collaborate and cultivate relationships. Affinitiv knows you have interests outside of work, which is why we offer a comprehensive benefits package that includes medical, dental, vision and 401K effective day 1 just to name a few. We also offer generous PTO so you can enjoy off time with family and friends. At Affinitiv, we celebrate diversity, equality, and an inclusive environment. Affinitiv is committed to providing an environment of mutual respect where equal employment opportunities are extended to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All aspects of employment are decided on the basis of qualifications, competence, merit, and business needs. Affinitiv is proud to be an equal opportunity employer.

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment Work at home experience State or Federal work experience CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

Tampa, FL MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you’ll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it’s not required. We’re looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Serve as the welcoming face of toll operations at the Bay City facility, • Assist customers with setting up new accounts and addressing inquiries or concerns, • Process payments using toll operations back-office systems, • Handle in-person customer issues related to toll activities, complaints, and account management, • Support incoming customer service calls and resolve issues professionally, • Collaborate with team members to enhance the overall customer experience, • Perform end-of-day shift balancing and deposit reporting, • Maintain consistent attendance and adhere to scheduled shifts WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Proficient in computer-based data entry, • Fluent in English (spoken and written), • Strong organizational, verbal, and written communication skills, • Availability to work shifts, including weekends, • Experience handling cash using computerized systems, • Ability to troubleshoot and follow up on customer issues, • Skilled in conflict resolution, problem-solving, and negotiation, • Customer-focused, empathetic, and patient, • Able to multitask, stay focused, and manage time independently, • Team-oriented with a strong commitment to service excellence, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you’ll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it’s not required. We’re looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Serve as the welcoming face of toll operations at the Bay City facility, • Assist customers with setting up new accounts and addressing inquiries or concerns, • Process payments using toll operations back-office systems, • Handle in-person customer issues related to toll activities, complaints, and account management, • Support incoming customer service calls and resolve issues professionally, • Collaborate with team members to enhance the overall customer experience, • Perform end-of-day shift balancing and deposit reporting, • Maintain consistent attendance and adhere to scheduled shifts WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Proficient in computer-based data entry, • Fluent in English (spoken and written), • Strong organizational, verbal, and written communication skills, • Availability to work shifts, including weekends, • Experience handling cash using computerized systems, • Ability to troubleshoot and follow up on customer issues, • Skilled in conflict resolution, problem-solving, and negotiation, • Customer-focused, empathetic, and patient, • Able to multitask, stay focused, and manage time independently, • Team-oriented with a strong commitment to service excellence, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Tampa, FL MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries professionally. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you'll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it's not required. We're looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the welcoming face of toll operations at the Bay City facility Assist customers with setting up new accounts and addressing inquiries or concerns Process payments using toll operations back-office systems Handle in-person customer issues related to toll activities, complaints, and account management Support incoming customer service calls and resolve issues professionally Collaborate with team members to enhance the overall customer experience Perform end-of-day shift balancing and deposit reporting Maintain consistent attendance and adhere to scheduled shifts CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Proficient in computer-based data entry Fluent in English (spoken and written) Strong organizational, verbal, and written communication skills Availability to work shifts, including weekends Experience handling cash using computerized systems Ability to troubleshoot and follow up on customer issues Skilled in conflict resolution, problem-solving, and negotiation Customer-focused, empathetic, and patient Able to multitask, stay focused, and manage time independently Team-oriented with a strong commitment to service excellence Excellent interpersonal skills and the ability to build rapport with customers and colleagues ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you'll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience. This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it's not required. We're looking for team players who are eager to learn and grow on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the welcoming face of toll operations at the Bay City facility Assist customers with setting up new accounts and addressing inquiries or concerns Process payments using toll operations back-office systems Handle in-person customer issues related to toll activities, complaints, and account management Support incoming customer service calls and resolve issues professionally Collaborate with team members to enhance the overall customer experience Perform end-of-day shift balancing and deposit reporting Maintain consistent attendance and adhere to scheduled shifts CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Proficient in computer-based data entry Fluent in English (spoken and written) Strong organizational, verbal, and written communication skills Availability to work shifts, including weekends Experience handling cash using computerized systems Ability to troubleshoot and follow up on customer issues Skilled in conflict resolution, problem-solving, and negotiation Customer-focused, empathetic, and patient Able to multitask, stay focused, and manage time independently Team-oriented with a strong commitment to service excellence Excellent interpersonal skills and the ability to build rapport with customers and colleagues CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking a Bilingual Toll Booth Service Agent to support both inbound calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this customer-facing role, you'll assist with toll account issues, payment processing, and general support delivering a positive experience for every visitor and caller. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities Serve as the welcoming face of toll operations at facility offices in Tampa, FL. Respond to customer inquiries regarding toll balances, account discrepancies, and general concerns. Process payments using toll operations back-office systems. Handle in-person customer interactions, including complaints and service requests. Support inbound customer service calls and resolve issues efficiently. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Follow attendance and scheduling requirements consistently. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong communication skills written, verbal, and interpersonal. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Capable of multitasking and self-management in a fast-paced environment. Team-oriented with a commitment to service excellence. Preferred: Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking a Bilingual Toll Booth Service Agent to support both inbound calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this customer-facing role, you'll assist with toll account issues, payment processing, and general support delivering a positive experience for every visitor and caller. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities Serve as the welcoming face of toll operations at facility offices in Tampa, FL. Respond to customer inquiries regarding toll balances, account discrepancies, and general concerns. Process payments using toll operations back-office systems. Handle in-person customer interactions, including complaints and service requests. Support inbound customer service calls and resolve issues efficiently. Collaborate with team members to enhance the overall customer experience. Complete end-of-day deposits and balancing reports. Follow attendance and scheduling requirements consistently. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong communication skills written, verbal, and interpersonal. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Capable of multitasking and self-management in a fast-paced environment. Team-oriented with a commitment to service excellence. Preferred: Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll account issues, payment processing, and general questions delivering a helpful and professional experience in both English and Spanish. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the friendly and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process payments using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with customer service team members to enhance service quality. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong written, verbal, and interpersonal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Ability to multitask, stay organized, and manage time independently. Team-oriented with a commitment to service excellence. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist customers with toll account issues, payment processing, and general questions delivering a helpful and professional experience in both English and Spanish. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. ------------- POSITION RESPONSIBILITIES Key Responsibilities: Serve as the friendly and professional face of toll operations at our Tampa facility. Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. Process payments using toll operations back-office systems. Handle customer complaints and escalate complex issues as needed. Maintain accurate records of customer interactions and transactions. Collaborate with customer service team members to enhance service quality. Complete end-of-day deposits and balancing reports. Adhere to scheduled shifts and attendance requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: Must be 18 years or older. High school diploma or equivalent. Fluent in English and Spanish (spoken and written). Experience with computer-based data entry. Strong written, verbal, and interpersonal communication skills. Ability to work shifts aligned with toll operations hours, including weekends and holidays. Experience with non-cash payment processing systems. Skilled in troubleshooting, conflict resolution, and customer follow-up. Customer-focused: empathetic, patient, and responsive. Ability to multitask, stay organized, and manage time independently. Team-oriented with a commitment to service excellence. Preferred Experience in customer service, inside sales, problem-solving, or back-office support. Familiarity with tolling systems or public infrastructure services. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level

This is not an entry-level role - and not for average producers. We’re hiring a small group of experienced sales professionals to handle high-intent inbound demand. If you’re used to hitting quota, managing your pipeline, and closing consistently—you’ll fit in here quickly. We’re a growing life insurance brokerage with a steady flow of inbound leads. No cold prospecting. No chasing uninterested prospects. Your role is to guide, advise, and close. What makes this different: • Inbound, pre-qualified leads (not self-generated), • Shorter sales cycle vs. most commission roles, • Fully remote with control over your schedule, • Structured onboarding, scripts, and ongoing mentorship What we’re looking for: • Proven track record in sales (quota-carrying role preferred), • Strong closing ability and follow-up discipline, • High ownership—no handholding needed, • Comfortable in a performance-based environment What this is not: • A salaried or hourly position, • A fit for those new to sales If you’re confident in your ability to sell and want a higher-leverage environment, apply to start the conversation.

Job Description Job Overview AEVEX Aerospace is looking for a warehouse material handler that specializes in crating of finished product. This individual will be responsible for custom shipping crates, crate kits, and general palletizing of oversized equipment using established processes and procedures. This individual will be tasked with being accurate and making sure all crates and pallets that leave our facility will arrive in the same condition as when they left our facility. Essential Functions • Perform routine packing of various aviation equipment shipping domestic and international, • Apply appropriate shipping documentation and labels to outbound shipments, • Follow packaging procedures to ensure the safety of all shipments; includes polishing and cleaning all units, measuring boxes, weighing, cubing, and banding, • Measuring and cutting of wood and assembly of the entire crate used for packing nonstandard/over-sized items, • Packs orders for domestic and international shipment as required for the transportation mode per company guidelines. Builds appropriate boxing/crating when and as required., • Stocks materials or items on assigned racks, shelves, or in bins pending verification of stocking documentation. Reports inventory variances relative to stocking transactions., • Unpacks, checks quantity and condition of incoming parts and materials., • Maintain material inventory including lumber, fasteners, and other material used in the shipping process, • Check products for defects and accuracy, report and replace any defective item before packing, • Follow shipment receiving procedures ensuring the right items have been delivered and Receiving Clerks notified, • Ensure that serial and batch numbers match the product and Sales Order, • Coordinate yard space for inbound/outbound shipments and position units in proper storage areas, • Operate forklift to transport shipments from the storage area to the crating area Standard Essential Functions • Regular and reliable attendance on a full time basis [or in accordance with posted schedule]., • Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices., • Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture. Qualifications and Competencies • The ability to complete multiple challenging tasks/projects within agreed time frames and with the appropriate level of critical thinking and quality., • Knowledge of the safe operation of basic power tools, i.e. saws, drill motors air compressors., • Basic math skills, • Basic carpentry skills and experience using hand and power tools as necessary, • Ability to multi-task in a fast-paced work environment, • Strong organizational skills and detail-oriented, • Possess a valid in-state driver's license and possess an acceptable safe driving record, • Be able to operate a forklift and complete our internal forklift training program, • Current forklift certification required. Education / Certifications • High school diploma or general education degree (GED) Experience • Two years' experience in a warehouse or manufacturing environment. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: • Frequently required to stand for extended periods of time, • Frequently required to operate hand tools, equipment, heavy machinery, • Frequently required to lift up to 50 pounds For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time. Security Clearance • Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required. Disclaimer: AEVEX Aerospace is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws. About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job Description Job Overview AEVEX Aerospace is looking for a warehouse material handler that specializes in crating of finished product. This individual will be responsible for custom shipping crates, crate kits, and general palletizing of oversized equipment using established processes and procedures. This individual will be tasked with being accurate and making sure all crates and pallets that leave our facility will arrive in the same condition as when they left our facility. Essential Functions • Perform routine packing of various aviation equipment shipping domestic and international, • Apply appropriate shipping documentation and labels to outbound shipments, • Follow packaging procedures to ensure the safety of all shipments; includes polishing and cleaning all units, measuring boxes, weighing, cubing, and banding, • Measuring and cutting of wood and assembly of the entire crate used for packing nonstandard/over-sized items, • Packs orders for domestic and international shipment as required for the transportation mode per company guidelines. Builds appropriate boxing/crating when and as required., • Stocks materials or items on assigned racks, shelves, or in bins pending verification of stocking documentation. Reports inventory variances relative to stocking transactions., • Unpacks, checks quantity and condition of incoming parts and materials., • Maintain material inventory including lumber, fasteners, and other material used in the shipping process, • Check products for defects and accuracy, report and replace any defective item before packing, • Follow shipment receiving procedures ensuring the right items have been delivered and Receiving Clerks notified, • Ensure that serial and batch numbers match the product and Sales Order, • Coordinate yard space for inbound/outbound shipments and position units in proper storage areas, • Operate forklift to transport shipments from the storage area to the crating area Standard Essential Functions • Regular and reliable attendance on a full time basis [or in accordance with posted schedule]., • Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices., • Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture. Qualifications and Competencies • The ability to complete multiple challenging tasks/projects within agreed time frames and with the appropriate level of critical thinking and quality., • Knowledge of the safe operation of basic power tools, i.e. saws, drill motors air compressors., • Basic math skills, • Basic carpentry skills and experience using hand and power tools as necessary, • Ability to multi-task in a fast-paced work environment, • Strong organizational skills and detail-oriented, • Possess a valid in-state driver's license and possess an acceptable safe driving record, • Be able to operate a forklift and complete our internal forklift training program, • Current forklift certification required. Education / Certifications • High school diploma or general education degree (GED) Experience • Two years' experience in a warehouse or manufacturing environment. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: • Frequently required to stand for extended periods of time, • Frequently required to operate hand tools, equipment, heavy machinery, • Frequently required to lift up to 50 pounds For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time. Security Clearance • Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required. Disclaimer: AEVEX Aerospace is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws. About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Are you a strategic, client-focused financial professional driven by a passion for empowering individuals to achieve their long-term financial aspirations? We are seeking a dynamic Retirement Income Advisor to play a pivotal role in guiding our clients toward lasting financial security and prosperity. If you excel in crafting personalized financial strategies, possess a deep understanding of retirement income planning, and have a proven track record of driving sales through a consultative approach, we invite you to apply. In this role, you will be instrumental in securing our membership's financial future by meticulously assessing their current retirement income needs, delivering expert advice, and formulating precise recommendations tailored to each member's unique circumstances. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following locations: Tampa, FL (Crosstown). Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: • Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls., • Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees., • Documents relevant information as it relates to building a retirement income portfolio., • Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age., • Develops and communicates appropriate retirement income strategies based on individual member needs., • Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products., • Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill., • Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s)., • Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation., • Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services., • Integrate risk management tools, products, and strategies to create an effective retirement income plan., • Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature., • Guides and influences less experienced team members., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or General Equivalency Diploma required., • Active Group 1 Life license and required maintenance or ability to acquire within 90 days of hire., • Required maintenance of FINRA Series 7 license., • Required maintenance of FINRA Series 66 (or 63 and 65) license., • Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions., • 4 years of financial industry experience to include retirement income planning and /or sales experience., • Experience delivering frequent written and oral communication., • Experience processing and analyzing information., • Experience fulfilling requests and meeting deadlines., • Experience resolving conflict and negotiating., • Experience multi-tasking in an operating systems environment., • Experience participating in or leading teams., • Successful completion of a job-related assessment may be required What sets you apart: • US military experience through military service or a military spouse/domestic partner., • 3+ years of direct Annuity/ Life Insurance Sales Experience, • Experience working in an Inbound/Outbound Call Center, • Industry Designations: CFP, RICP, ChFC, • Demonstrated ability in leveraging financial planning tools and resources to include Money Guide and Salesforce CRM, • Lifelong learning and adaptability- commitment to continuous learning and professional development on industry trends, new technology, and best practices, • Proficiency in integrating annuity and life insurance solutions with investment strategies to create comprehensive client financial profiles Compensation range: The salary range for this position is: $63,590.00 - $121,530.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Title: Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge fitness equipment to gyms and fitness centers nationwide. We’re not just another distributor, we’re a trusted partner in helping fitness facilities grow stronger, perform better, and stay ahead of the competition. Every piece of equipment we sell is backed by our 100% Performance Guarantee. We’re looking to hire driven, energetic sales professionals to help us expand our reach and impact. About the Role As a Remote Inside Sales Representative, you’ll play a key role in driving ForgeFit’s growth by reaching out to potential clients, responding to inbound inquiries, and guiding gym owners, fitness directors, and facility managers through the buying process. Your focus will be on identifying client needs, presenting tailored solutions, and closing deals, all from the comfort of your home office. What You’ll Do • Handle inbound sales inquiries and proactively reach out to warm leads, • Conduct virtual consultations with prospects via phone, video, and email, • Educate potential customers on ForgeFit’s product offerings and value, • Build and manage a pipeline of opportunities using CRM tools, • Follow up consistently to nurture relationships and close sales, • Collaborate with fulfillment and support teams to ensure a seamless client experience, • Meet or exceed monthly sales goals and performance targets What We’re Looking For • 1+ years of inside sales or customer-facing experience (B2B or fitness/health-related a plus), • Strong communication and relationship-building skills, • Comfortable with outbound outreach and closing sales virtually, • Self-motivated, goal-oriented, and highly organized, • Passion for fitness or knowledge of gym equipment is a bonus What We Offer • Competitive base pay + commission (uncapped earning potential), • Comprehensive benefits including medical, dental, vision, 401k, and paid time off, • 100% remote work with a collaborative and supportive team, • Comprehensive onboarding and ongoing product training, • Opportunities for professional development and advancement, • A chance to represent a brand that delivers real value to its customers Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

As an Inbound Sales Representative at A Place for Mom, you’ll be the trusted first point of contact for families searching for senior care solutions. In this high-impact sales role, you’ll use empathy, insight, and strategic guidance to help caregivers as they explore the best care options for their loved ones. What you will do: Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence Conduct in-depth initial consultation calls with families Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs Act as the liaison between families and senior housing communities or care providers once you successfully complete the 4 week new hire training program What will make you successful: Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company’s first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience. Qualifications: Two or more years of experience in inside sales/inbound call center History of exceeding sales targets Ability to multitask; simultaneously talk on the phone and take notes on the computer Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system Schedule: You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year. Compensation: Base Salary: $45,760 ($22.00 an hour) On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped) Benefits: 401(k) plus match Dental Insurance Health Insurance Vision Insurance Paid Time Off #LI-AR1 About A Place for Mom A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies. Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most — their love for each other. We’re proud to be a mission-driven company where every role contributes to improving lives. Caring isn’t just a core value — it’s who we are. Whether you’re supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference. Our employees live the company values every day: Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.\ Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow. Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team. Win The Right Way: We see organizational integrity as the foundation for how we operate. Embrace Change: We innovate and constantly evolve. Additional Information: A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission. All your information will be kept confidential according to EEO guidelines. A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit _.

At Learner Education, we connect students with exceptional tutors who help them build confidence, improve academically, and reach their goals. We are a fast growing remote education company focused on delivering high quality tutoring experiences to students across the United States. We are currently looking for motivated, relationship driven Academic Sales Representatives to join our growing team. This is not a cold calling role. Families are already reaching out looking for support. Your job is to guide conversations, build trust quickly, understand student needs, and help families take the next step toward tutoring services that truly make an impact. If you are competitive, coachable, people oriented, and motivated by both helping others and hitting goals, this could be a great fit. • Speak with prospective students and families interested in tutoring services, • Guide families through the enrollment process and help coordinate introductory tutoring sessions, • Build rapport quickly through phone, text, and email communication, • Consult with families to understand academic goals and recommend tutoring solutions, • Follow up with families after their initial tutoring experience and help convert them into ongoing tutoring clients, • Handle a high volume of inbound leads and conversations throughout the day, • Accurately track communication and activity within our CRM, • Partner closely with internal teams to ensure a smooth student experience, • Hit weekly and monthly enrollment and performance goals This role is ideal for someone who genuinely enjoys connecting with people, thrives in a fast paced environment, and is motivated by performance and growth. Successful candidates often come from backgrounds such as: • Education or academic advising, • Hospitality or restaurant industry, • Bartending or serving, • Coaching or athletics, • Customer facing sales roles, • Admissions or enrollment support We are not simply looking for “salespeople.” We are looking for people who know how to build trust, communicate confidently, and create positive experiences while still driving results. You may be a great fit if you: • Are energized by talking to people and building relationships, • Are naturally competitive and goal oriented, • Have strong emotional intelligence and communication skills, • Are coachable, adaptable, and open to feedback, • Take ownership and thrive in fast paced environments, • Enjoy working independently while contributing to a collaborative team, • Are motivated by growth opportunities and performance based earnings, • Strong written and verbal communication skills with the ability to build rapport quickly, • Comfortable spending a large portion of the day speaking with families over the phone, • Strong understanding of education in the US and student success is a plus, • Ability to manage multiple conversations, follow ups, and tasks simultaneously, • General computer and technology proficiency, including Google Suite and VOIP systems, • Familiarity with CRM platforms such as Zendesk is a plus but not required, • Willingness to learn, take feedback, and grow in a fast paced environment, • Reliable high speed internet and a dedicated home workspace, • Bachelor’s degree preferred but not required, • Experience in education, hospitality, coaching, admissions, sales, or other customer facing roles is a plus Compensation • Base salary: $45,000 to $50,000, • Additional earning potential through uncapped commission opportunities, • Top performers have the opportunity to earn an additional $30,000+ annually in commission, • Healthcare benefits, • Unlimited PTO, • Share options/equity opportunities, • Strong growth opportunities within a fast growing company This is a full time remote role with a set schedule. We are currently hiring for the following shift options: • Sunday – Thursday | 12 PM – 9 PM ET, • Tuesday – Saturday | 12 PM – 9 PM ET Please note: Saturday shifts end earlier at 7 PM ET. Flexibility and consistency within these scheduled hours are important, as this role supports families and students during peak engagement times. • Fully remote position, • Join a fast growing education company making a real impact, • High energy, collaborative startup environment, • Opportunity for growth and advancement, • Meaningful work helping students and families succeed, • Competitive compensation with strong earning potential We are looking to hire quickly and hope to onboard the right candidates as early as June 1, with June 15 being the latest anticipated start date.

Do you love local businesses, and want to help them grow? The Yelp Customer Success team is seeking a dedicated and driven Inbound Sales Retention Specialist to provide a 5-star experience to our small business advertisers! As a member of the Inbound Sales Retention team, you will be committed to su

Inbound Sales Representative/h2pAs an Inbound Sales Representative at A Place for Mom, youll be the trusted first point of contact for families searching for senior care solutions. What you will do:/pulliWork in a growing, fast-paced industry as an expert resource for families on senior care options

Demand is growing rapidly across the United States, and we are expanding our remote sales team to support the volume of inbound customers requesting service. This is a 100% remote, commission-based sales role where you will convert warm inbound leads from customers who already want better internet a

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re looking for dependable and enthusiastic Spanish Customer Service Representatives to join our team and provide exceptional support to inbound callers. In this role, you’ll assist customers with inquiries, resolve disputes, process payments, and guide them through various procedures all while delivering a professional and positive experience. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous, timely, and professional manner., • Listen actively to understand customer needs and provide effective solutions., • Research internal systems to locate missing information and coordinate with other departments as needed., • Process payments and manage account-related tasks using company systems., • Accurately document customer interactions and claims., • Follow scripts, policies, and procedures to ensure compliance and consistency., • Use training and knowledge bases to answer customer questions confidently., • Escalate unresolved issues to supervisors or appropriate teams., • Ensure first-call resolution through effective troubleshooting and communication., • Stay current with training materials, system updates, and product knowledge., • Maintain confidentiality and protect customer data., • Meet attendance and scheduling expectations. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older., • High school diploma or equivalent., • Strong written and verbal communication skills., • Typing speed of 20+ WPM with accuracy., • Basic proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)., • Familiarity with Windows operating systems and ability to learn new tools., • Reliable and punctual with a strong work ethic., • Ability to troubleshoot, resolve conflicts, and follow up on customer issues., • Customer-first mindset: empathetic, patient, and responsive., • Ability to multitask, self-manage, and adapt to change., • Team-oriented with excellent interpersonal skills. Preferred • 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles., • Experience in state or federal work environments.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a strong communicator who thrives in a fast-paced environment and enjoys helping others? We’re hiring Bilingual Call Center Representatives to support inbound customer service, help desk, and back-office processing for both commercial clients and public sector programs. In this role, you’ll interact with customers across the country, resolving inquiries, troubleshooting basic technical issues, assisting with product and process-related questions, and representing some of the most recognized brands in the world. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound customer contacts professionally and efficiently, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems and tools to manage accounts and process inquiries, • Identify and act on sales opportunities to promote products and services, • Clearly explain product features and processes to customers, • Escalate complex or dissatisfied customer issues to management, • Ensure first-call resolution through effective troubleshooting and communication, • Stay up to date on program changes by attending training and reviewing materials, • Maintain accurate documentation of customer interactions in CRM systems, • Adhere to all scripts, policies, and confidentiality requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management and self-motivation, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Bilingual Contact Center Representatives to support inbound and outbound customer service, sales, and account support for a wide range of clients, including commercial and public sector programs. In this on-site, entry-level position, you’ll handle customer inquiries, resolve issues, and identify opportunities to upsell products and services. Whether you're coming from retail, hospitality, or another customer-facing industry, your communication skills and positive attitude will set you up for success. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous, timely, and professional manner, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems to manage accounts, process claims, and update records, • Identify sales opportunities and apply upselling techniques when appropriate, • Respond to inquiries while maintaining confidentiality and data privacy standards, • Research and resolve complex issues, coordinating with other departments as needed, • Follow all required scripts, policies, and procedures, • Escalate unresolved or sensitive issues to the appropriate team or supervisor, • Stay current on program updates by attending training and reviewing materials, • Meet performance goals and adhere to attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent required, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job DescriptionCompany Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/. Role Overview As a Member Support Representative II - Verifications, you will play a crucial role in ensuring the security and accuracy of our virtual member verification process. You will engage with members via video calls, guiding them through the verification process while delivering outstanding customer service. This opportunity is located onsite in Tampa, FL. This is a full time opportunity and is not able to be done remotely. Responsibilities: • Conduct inbound video verification calls with members, ensuring a friendly and professional experience, • Verify member identities across multiple communities by requesting and validating required documentation, • Address member inquiries and concerns related to the verification process, • Assist with account recovery to track, manage and resolve members' issues, ensuring a secure and efficient resolution, • Embrace and implement the tactics and techniques provided by leadership during coaching/ training sessions in order to achieve desired goals, • Adhere to the companies Quality Assurance program and the associated policies, • Collaborate with team leads and management to enhance the verification process, • Stay updated on company policies, procedures, and industry regulationsRequired Education and Experience:, • High school diploma or equivalent required, • Minimum 6 months of experience in customer support role preferably in a contact center environment, • Minimum 6 months of experience using Mac and/PC platforms for daily operations Skills & Competencies: • Ability and willingness to work in-office five days per week, • Excellent written and verbal communication skills, • Excellent interpersonal skills and capable of de-escalating conflict, • Consistently demonstrates punctuality and reliability in attendance, • Proficiency in using video conferencing software like Zoom, • Proficiency in using Google Suite, • Proficiency in using ticketing software like Zendesk, • Ability to handle sensitive information with confidentiality, • Ability to thrive in a fast-paced environment when there are changing priorities, • Ability to be a team player with a strong, self-managing work ethic, • Ability to be a self-starter with a passion for learning and continuous improvementPhysical Requirements:, • Prolonged periods sitting at a desk and working on a computer What We Offer: • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!, • Our Contact Center is a 24/7 operation, we have multiple shifts to choose from, • Competitive salary and benefits package, • Shift differential for nights and overnights, • Medical, Dental, and Vision Insurance, • Eligible for 15 days of accrued Paid Time Off annually, • Paid training and ongoing professional development ID.me applicants must be able to pass a background check including: criminal background and a review of credit reports (not credit scores). ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Do you strive for excellence and enjoy helping others? Join our team as a Bilingual Customer Service & Sales Representative, where you’ll support customers across the country with technical support, account management, and product sales. This is an entry-level opportunity with paid training, ideal for individuals who are empathetic, tech-savvy, and eager to grow in a fast-paced, customer-focused environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls, emails, and live chats professionally and efficiently, • Listen actively to understand customer needs and provide accurate solutions, • Utilize internal systems and tools to manage customer accounts and process claims, • Accurately document customer interactions and resolutions in CRM systems, • Follow all required scripts, policies, and procedures, • Use training and knowledge base resources to answer inquiries confidently, • Escalate complex issues to management when necessary, • Ensure first-call resolution through effective troubleshooting and communication, • Stay current on program updates by attending training sessions and reviewing materials, • Meet all attendance, schedule, and performance expectations Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management and self-motivation, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Kickstart your career with us! We’re hiring Bilingual Customer Service Representatives to join our growing team and support inbound customer service, help desk, and back-office operations for both commercial clients and public sector programs. In this role, you’ll handle inbound inquiries, assist with product and process-related questions, and troubleshoot basic technical issues all while representing some of the most recognized brands in the world. If you’re a strong communicator with a passion for helping others, we want to hear from you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous and professional manner, • Resolve customer issues with first-call resolution strategies, • Research and coordinate with internal departments to resolve inquiries, • Accurately document customer interactions and claims in CRM systems, • Use internal knowledge bases and training to answer questions confidently, • Follow all required scripts, policies, and confidentiality protocols, • Escalate complex issues to supervisors when needed, • Stay current on program updates through training and team meetings, • Meet all attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Strong problem-solving, conflict resolution, and customer service skills, • Able to multi-task, stay focused, and work independently, • Team-oriented with a positive, customer-first mindset, • Comfortable in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to conve

As a Remote Inside Sales Representative, you'll play a key role in driving ForgeFit's growth by reaching out to potential clients, responding to inbound inquiries, and guiding gym owners, fitness directors, and facility managers through the buying process. Remote Inside Sales Representative. We're l

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a motivated and customer-focused Spanish Bilingual Sales Representative to join our growing team. In this role, you will engage with Spanish- and English-speaking customers to promote products and services, resolve inquiries, and build lasting relationships. If you’re fluent in both languages and passionate about sales and service, we want to hear from you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Conduct inbound and outbound sales calls in Spanish and English., • Identify customer needs and recommend appropriate products or services., • Build rapport and trust with clients to drive customer loyalty and repeat business., • Upsell and cross-sell offerings based on customer profiles and preferences., • Maintain accurate records of customer interactions and sales activities., • Collaborate with internal teams to ensure seamless customer experiences., • Meet or exceed individual and team sales targets., • Stay informed on product updates, promotions, and industry trends., • Handle customer inquiries and resolve issues with professionalism and empathy. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Fluent in Spanish and English (spoken and written)., • High school diploma or equivalent., • Strong communication and interpersonal skills., • Proven ability to meet sales goals and deliver excellent customer service., • Comfortable using CRM systems and sales tools., • Ability to multitask and manage time effectively., • Self-motivated with a positive attitude and team spirit. Preferred • 1+ year of experience in sales, customer service, or call center environments., • Familiarity with Microsoft Office Suite and Windows-based systems., • Experience working with diverse customer bases.

Job Description We’re hiring someone we can develop into a Sales Manager within 12 months. If you’re ambitious, coachable, and want a clear path to leadership—not just another sales job—this is built for you. What You’ll Do • Work directly with qualified, inbound prospects (no cold calling), • Run virtual client appointments (≈45 minutes) from home, • Help families choose the right mortgage protection and financial solutions, • Close business and build your own book, • As you grow, recruit, train, and lead new agentsWhy This Role Is Different, • No cold calling — every conversation is with someone who requested info, • Proven system — step-by-step sales process and scripts, • Fast track to leadership — clear path to managing your own team, • High upside — performance-based income with uncapped commissions, • Remote flexibility — work from home with control over your schedule Our company was recognized as one of the Top 10 Places to Work by Experience.com, and we’ve built a culture focused on growth, support, and results. How Our Lead System Works We market directly to homeowners who recently purchased or refinanced. Interested prospects: • Fill out a short form requesting coverage options, • Ask to be contacted, • Are expecting your call You’re not chasing leads—you’re responding to demand. What Success Looks Like • Full-time agents typically meet with 8–15 families per week, • New agents often start part-time and ramp up, • Top performers leverage additional financial products (retirement protection, etc.) to significantly increase incomeWhat You’ll Get, • Hands-on training from experienced leaders, • Ongoing coaching and team support, • A system designed to help you improve quickly and scale your income, • The opportunity to build long-term, residual income, • A mission-driven role helping families protect their financial futureCompensation Uncapped, performance-based income (commission-only). This role is best suited for individuals motivated by high earning potential and growth into leadership. Who This Is For You’ll do well here if you are: • Highly self-driven and competitive, • Coachable and willing to follow a proven system, • Motivated by growth, income, and leadership opportunities, • Strong communicator who enjoys helping people make decisions, • High integrity with a strong work ethicBackgrounds That Transition Well We’ve seen strong results from candidates with experience in: • Real Estate, • Mortgage / Lending, • Insurance, • Automotive Sales (No prior experience required—we train the right person.) If This Sounds Like You Apply and let’s see if it’s a fit.

As a Remote Inbound Representative you will work directly with clients to understand their needs provide strategic recommendations and guide them toward informed financial decisions. Background in sales finance or customer service is helpful but not required. Work Flexibility: Fully remote role with

A Place for Mom is looking for an Inbound Sales Representative to provide empathetic guidance to families seeking senior care solutions. The position involves working remotely, responding to pre-screened leads, and educating families about their care options. Successful candidates will have a track

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies. Most research studies are conducted remotely from home, though some may be in-person. Comfort participating in remote, market r

Customer Service Representative - Billing II.Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained.Market and organizational factors are also considered.Successful candidates may be eligible to receive

Tampa FL supporting T-Mobile and be part of a dedicated team delivering excellent customer service and driving sales growth! Since 1998 weve partnered with Fortune 500 companies to provide outstanding contact center solutions. Understand customer needs and offer appropriate solutions to boost sales.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. No commute needed should you choose to work from home remotely. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, t