SRO; Sales & Operations Specialist
2 days ago
Melville
Job DescriptionDescription: OVERALL RESPONSIBILITY: Responsible for assisting the Sr. Manager; SRO Product & Operations in a timely matter regarding sales and operations functions of the Sport & Recreational Optic division. The position will be responsible for standard operating procedures relating to sales functions and processes, product management and special projects and promotions with an awareness of other departments’ roles within Nikon Inc. This role will be key to ensure that all SRO accounts and reps are provided up to date information regarding Nikon policies and procedures. This role will provide comparative analysis reports of current inventory in the field as well as nationwide sell-through trends and work directly with the Sr. Manager to effectively communicate these results to the accounts. As a part of this role, the Sales & Operations Specialist will research and evaluate current nationwide conditions that may affect the ability to sell products in the marketplace and make suggestions based on the analysis to the Sr Manager. The position will be responsible for assisting in achieving efficient product allocations, purchasing and the ordering of accessories for promotional and sales purposes. This role will coordinate information pertaining to shipments and logistics with the import export team and internal logistics team. Assist in budgeting and planning of nationwide sales promotions and their related exposures. Additional responsibilities include, but are not limited to, trade show attendance, customer visits and social media account management. Competencies • Adaptability, • Multitasking, • Communication Skills, • Planning & Organization, • Cross Functional Collaboration, • Relationship Management, • Detailed Oriented, • Research Skills, • Document Management, • Sales / Budgeting Activities, • Analyze sales forecasts & sell-through data to determine selling potential and inventory requirements and communicate these results during meetings with the specific key accounts., • Provide quantitative sales and product information pertaining to budget and product allocation planning. Including creating and implementing the release of new products., • Create and disseminate various reports including: sales history, inventory in the field, sales trends and use this information to provide comparative analysis. Using this data, create action plans along with the SR manager to help grow the overall business of the SRO unit., • Maintain coding and recordkeeping of SRO expenses including invoices related to MWW and current vendor invoices. This includes the communication of these standards when contacting new vendor partners., • Account Support / Management, • Facilitate creation of new accounts as well as manage the daily concerns of existing accounts using Dealer Net Xpress., • Manage and support the SRO sales activities in the photo specialty, photo national accounts, premium markets, cruise, military, educational and all other related SRO accounts., • Daily dealer and rep communications regarding, • product availability and ETA’s, • incoming RA requests, • credits, • releasing orders, • Requesting shipping extensions, • Communicating changes to the existing accounts., • merchandise transfers, • check requests, • shipping issues, • new account processing, • parts & literature requests, • Marketing / Communication Activities:, • Assist in managing the relationship with MWW and our plans and efforts on social media., • Responsible for social media sales proposals and plans to highlight instant savings at key promotional times., • Work closely with creative team for asset creation to support our social media efforts and all needs from dealers., • Assist in completing sales projects including proposals, sales meeting planning, and presentations., • Manage the SRO Associate Purchase Program including customer service aspects of this program., • Manage “giveaway” product needs (swag) in support of sales and arrange presentations for new item procurement., • Create sales books and price guides, • Maintain legal contracts, • Assist in asset creation and planning for new product announcements., • Create displays & POP material, • Manage refurb inventory and refurb price set up, • Monitor, validate, and record (via spreadsheet) all MVP violations., • Prepare MVP Violation communication, including cover letter, memo, and proof of violation., • Communicate with host sites regarding non-authorized violations, • Prepare, maintain, and distribute Nikon Sport Optics Reseller De-authorization List, • Coordinate cancellation of MVP Violation Backorders with sales department, • Enter violation products into SAP, • Update SRO MVP Violation master data base, • Answer MVP Policy Administrator questions with help from our legal department for final approval, • Update and distribute MVP Price List, • Coordinate MVP mailings, • Buy and track MVP Products, • Attend industry trade shows, • Maintain and update the contact list of the SRO department. Requirements: KNOWLEDGE, SKILLS & ABILITIES: • Bachelors’ degree required, • 3 - 5 years sales and operations experience required, • Demonstrated knowledge in MS Office applications (Word, Excel, PowerPoint, Outlook), • Demonstrated knowledge of SAP or other accounting software experience preferred, • Strong administrative skills, • Strong verbal and written communication skills, • Strong time management and organizational skills, • Strong Customer Service skills, • Ability to work under pressure and accomplish objectives with strict deadlines, • Ability to communicate information verbally and in writing so that others will understand., • Ability to consistently maintain a professional and an approachable demeanor across the Company including but not limited to; employees, co-workers, management, vendors and customers, • Ability to work independently and as part of a team., • Ability to sit and stand for long periods of time.
