Front Desk Assistant
6 hours ago
Manhattan, New York
Job description Company Description Electronic Repair store is a trusted provider of electronic repair services in Manhattan, NY. We pride ourselves on delivering exceptional customer service and high-quality repairs for a wide range of electronic devices. Our team is dedicated to creating a friendly, efficient, and professional environment for both our customers and staff. Role Description We are seeking a friendly and organized Front Desk Associate to join our team on a full-time, on-site basis at our Manhattan location. The successful candidate will be the first point of contact for our customers, responsible for greeting and assisting them, managing front desk operations, answering phone calls, scheduling appointments, and handling customer inquiries. This role also involves processing transactions, maintaining an organized inventory of supplies, supporting retail sales by recommending products and services, and assisting in training new staff members. The ideal candidate will be proactive, customer-focused, and capable of multitasking in a fast-paced environment. Qualifications • Excellent communication and customer service skills, • Strong organizational and retail sales abilities, • Experience in training and mentoring staff preferred, • Strong interpersonal skills and ability to work efficiently in a fast-paced setting, • High school diploma or equivalent, • Prior experience in a front desk or customer-facing role is a plus, • Basic computer skills and familiarity with office equipment, • If you're passionate about providing excellent customer service and enjoy working in a dynamic environment, we'd love to hear from you!