Service desk analyst jobs in Aurora, Illinois (IL) State

Listens to live and recorded calls through our ACD system to identify gaps in customer service, put together and implement solutions that use a combination of training, coaching, and on-going customer service development. Performs on-going review and upkeep of the help desk call scripts, QA form,...

Collaborates with cross-functional partners to understand their business needs, formulate and complete end-to-end analysis that includes data gathering, analysis, ongoing scaled deliverables and presentations. Credit Risk, Fraud Risk, Marketing Analytics, Optimization, Operations Analytics, Model...

Investigates replacing current systems with new systems and analyzes the adaptability of current operations. ...

Optomi, in partnership with a Propane company, is seeking a highly motivated and analytical Junior Data Analyst to join their team. As a Junior Data Analyst, you will be responsible for supporting the analysis and reporting needs of various departments within the organization with a primary focus...

Collaborate with stakeholders to gather and document business requirements. Analyze and translate business needs into functional and technical specifications. Conduct thorough business process analysis to identify areas for improvement and optimization. Identifies system requirements, documents b...

Business Analyst (Consultant). Product Ownership / Product Management, Business Consulting, IT Business Analysis, or another related field. Establish and maintain relationships with business and technology stakeholders to drive Product strategy and prioritization decisions for our BlueYonder port...

The Senior Data Management Analyst will provide data modeling, data analysis, reporting mapping, and insights. Additionally, this role will serve as a subject matter expert in our data management systems and processes, providing hands-on training to users on effective data utilization. Data Model...

Sr Supplier Management Analyst. Knowledge of foundational IT systems, solutions, and capabilities. ...

Java, C#, C++, ScalaFamiliarity with Big Data technology in cloud and on-premises environments: Hadoop, HDFS, Spark, NoSQL Databases, Hive, MongoDB, Airflow, Kafka, AWS, Azure, Dockers or Snowflake. Familiarity with data visualization tools such as Tableau or Power BI. Awareness of data security ...

JOB SUMMARY: The incumbent is an empowered team member and leader, knowledgeable in the business, who deploys best practices to facilitate the elicitation, organization and documentation of business requirements, working with members of assigned MultiPlan business units. Meet and work with projec...

Job Title: Business Systems Analyst- Procurement. The Business Systems Analyst will be a crucial contributor to the development, enhancement, and maintenance of business applications and data products related to Procurement. The analyst will also be responsible for project management and data ana...

Leveraging your expertise in data modeling, ETL processes, data warehousing solutions, and AWS cloud services, you will lead initiatives to enhance operational efficiency and ensure data reliability and availability through the implementation of Data Ops methodologies. As a Senior Data Analyst, y...

Position Overview: Reporting to the Director of Infrastructure, the Technical Support Specialist will be responsible for providing entry to mid-level technical support to our valued customers. As a Technical Support Specialist, you will play a crucial role in providing technical assistance to our...

To collect, analyze and report data; to be responsible for the data integrity; and to generate reports verifying and ensuring data integrity and accuracy. Ensures data integrity; develops and produces reports utilized in measuring data accuracy. Compiles data; prepares and distributes reports; an...

As a Business Analyst, you will play a crucial role in analyzing business processes, identifying opportunities for improvement, assisting in implementing SAP, and implementing solutions to enhance operational efficiency. We are currently seeking a Business Analyst to join our team in a dynamic an...

Seeking Data and Information Governance Analyst to be part of its Privacy and Data Protection team. Manager, Information Governance in continuing to enhance the policies, procedures and execution of the Data Management and Data Protection program, which is designed to ensure that the company's da...

Previous involvement in commercial insurance product implementation as a Business Analyst, particularly in General Liability and Guidewire Policy Center implementation. Excellent analytical abilities, proficient in conducting requirements definition sessions and redefining business requirements i...

Are you looking for an exciting Epic Analyst role within a mission-centered Catholic healthcare organization? We are a growing team of optimization focused analysts looking for seasoned Epic professionals who love to think outside the box, evaluate new Epic and adjacent software solutions, and fi...

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic informati...

Provide technicalassistance and support, and resolve problems related to the use of computerhardware and software for end users. Installdesktop/Laptop, printers/scanners, and other peripheral softwares usingapproved tools. ...

Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions. Corrects issues, conducts routine maintenance, updates systems with ne...

Tax Transformation Senior Business Analyst. In this role, you will collaborate with cross-functional teams, including Tax Professionals, IT, and Operations to help them (a) identify and solve process inefficiencies, (b) where relevant, help us to drive standardization, (c) leverage technology pla...

Business System Analyst role supports the Business by working with Business Management, Subject Matter Experts, Product Owners, Project Managers, Technical Leads and Developers to provide Business Needs Analysis, Requirements elicitation, Requirements elaboration and Use Case/Story development. F...

Adopt the practice of delivering a positive customer / dealer experience by closely working with technical support teams, field sales managers and regional service managers on urgent issue. Build solutions and troubleshoot technical concerns on products and systems using electronic test equipment...