Service desk analyst jobs in College Point, New York (NY) State

Our client, a global law firm, is seeking an experienced Senior Service Desk Analyst to join their team in New York, NY!. Provide excellent customer service and timely resolution to end-user technology issues. Create and manage service tickets to track technology issues. Take ownership of tickets...

The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the organization, which includes seven hospital networks and the corporate office. Provide real-time Service Desk coverage to meet and exceed service level requirements and end-user expectations. Remain technically kno...

Job Summary: The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the enterprise, which includes seven hospital networks and the corporate office. Provide real-time Service Desk coverage to meet and exceed service level requirements and end-user expectations. Remain tech...

Service Desk, Help Desk, Helpdesk, windows 7, windows 10, active directory, ticketing system, password reset, network connectivity, Printer Troubleshooting, phone support, Service Now, a+ certification. One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk supp...

We are looking for a Service Desk Analyst with exceptional customer service skills to provide technical support to users. A Service Desk Analyst provides end-user technical support, efficiently responding to IT support requests and resolving a broad spectrum of network, hardware, and software iss...

Service Desk, Help Desk, Helpdesk, windows 7, windows 10, active directory, ticketing system, password reset, network connectivity, Printer Troubleshooting, phone support, Service Now, a+ certification. One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk suppor...

We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. Provide technical support for end-user desktop. Superior communication and customer service skills. ...

Service Desk, Help Desk, Helpdesk, Support, Troubleshooting, Customer service, Windows, Technical support, Desktop, Servicenow, windows 7, windows 10, active directory, ticketing system, password reset, network connectivity, Printer Troubleshooting, phone support, Service Now, a+ certification,...

MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical issues or questions relating to computer hardware or software devices. Experience with remote desktop software. Strong customer service skills. ...

Service Desk, Help Desk, Helpdesk, Support, Troubleshooting, Customer service, Windows, Technical support, Desktop, Servicenow, windows 7, windows 10, active directory, ticketing system, password reset, network connectivity, Printer Troubleshooting, phone support, Service Now, a+ certification, H...

Monitor and claim Service Desk tickets regarding service requests, and operational and maintenance issues in accordance with the UNFCU IT Service Level Agreement. Analyze, troubleshoot, and resolve, in person or by telephone/remote login, IT service, operational and maintenance issues relating to...

As a Service Desk Analyst, you will provide Level 1 support to clients. The Service Desk Analyst will troubleshoot, diagnose, and resolve Level 1 incidents received, and escalate issues as necessary. The Service Desk Analyst is primarily responsible for:. Associate degree or 2 years’ experience i...

The Service Desk Analyst role is vital to Lloyd’s operations. The Service Desk Analyst is passionate about building relationships and working within the Lloyd team to provide an exceptional experience for our client. Participate in the Lloyd Service Desk queue by answering calls within designated...

Service Desk Analyst - Intermediate. Fitch Group is currently seeking a Service Desk Analyst based out of our New York office. The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service & technology. The Global Service Desk provides 24x5 IT ...

Service Desk Analyst - Intermediate. Fitch Group is currently seeking a Service Desk Analyst based out of our New York office. The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service & technology. The Global Service Desk provides 24x5 IT ...

Owning overall responsibility for Incident and Service Request process handling on the Service Desk. Graduate with Minimum 3+ years of experience in service Desk. Manage Service Desk activities, including:. Help with the development and issuance of Service Desk Operational Reports. ...

Help Desk Analyst (onsite work) Duration: 6 months Location: New York, NY 10019 Pay Rate - $30 ... IT service Desk or user support. Experienced in PC/ MAC OS, Active Directory, SCCM, Casper ...

Our client, a global law firm, is seeking an experienced Senior Service Desk Analyst to join their team in New York, NY! Responsibilities: * Provide excellent customer service and timely resolution ...

Job Actions: • Assess, triage, research, resolve incidents, service requests and information ... Duties: • Analyze, address and resolve incidents, service requests and information requests ...

Description/Job Summary The Service Desk Analyst is responsible for providing telephone and in-person support for Firm applications, PCs, laptops, tablets, smartphones and telephone equipment

ü Graduate with Minimum 3+ years of experience in service Desk ü Excellent communication and ... ü Analyse the ticket trend and provide reports with improvement actions, create basic documents ...

Job Description Premier Managed IT Service Company that delivers IT products and services to small ... Previous help desk experience * Good interpersonal skills, with a focus on rapport-building ...

Field incoming service desk requests from end users via both telephone and e-mail in a courteous manner. * Evaluate documented resolutions and analyze trends for ways to prevent future problems

Provide support and services to users, seeking to resolve as many calls as possible at level 1 & 2 * Provide customer with a single point of contact for Service Desk activities, for problems ...