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Job DescriptionSupervisor, Patient AccessJob Type: Temporary (6-Month Assignment) Pay Rate: $32-36/hour Location: Hawthorne, NY | On-site (Monday-Friday, Business Hours) Job OverviewMadison Approach Staffing is recruiting for a Supervisor, Patient Access for our client's Patient Accounts department. Our client is a large healthcare organization seeking an experienced healthcare operations leader to oversee daily patient access functions including pre-registration, registration, insurance verification, and inpatient notifications for both inpatient and outpatient services. This role manages admissions, discharges, and transfers while supervising registration staff in a 24/7/365 operation. The ideal candidate has strong leadership skills, deep knowledge of revenue cycle operations, and ability to drive process improvement while ensuring patient and physician satisfaction. This is a 6-month temporary assignment.Key ResponsibilitiesOperations Management • Oversee all patient access administrative functions including admissions, discharges, and transfers for inpatient and outpatient services, • Manage daily operations of pre-registration, registration, insurance verification, and inpatient notification processes, • Ensure adequate professional staffing levels and coordinate staffing needs to support accurate completion of scheduled patients, • Schedule registration representatives ensuring proper coverage of 24/7/365 department operations, • Monitor key performance metrics and accuracy of patient accounts; identify trends and system issues, • Coordinate integration of pre-registration, pre-certification, insurance verification, and medical necessity checks with scheduling department, • Resolve duplicate MRN issues, manage dashboards and worklists associated with patient access functionsLeadership & Staff Development, • Provide on-site direct leadership and management by coaching, developing, and empowering direct reports, • Manage non-clinical staff to promote optimal productivity, achieve patient and physician satisfaction, and engage employees to perform at highest level, • Conduct personnel actions including performance evaluations, scheduling, and weekly timecard approvals, • Train new employees on all applications associated with admissions, discharge, and transfer activities, • Provide ongoing updates, education, and follow-up training to team members, • Role model professional behaviors, approaches, and attitudes, particularly in stressful situationsProcess Improvement & Quality, • Identify areas for process improvement and implement solutions to enhance patient access operations, • Monitor daily quality of key performance metrics and account accuracy, • Develop and implement processes for responding to patient and employee concerns and issues, • Serve as liaison between physician practices, management, and supporting departments, • Foster positive relationships with patients, physicians, and internal departments, • Utilize education, experience, and analytical judgment to ensure patient and physician satisfactionRevenue Cycle & Denials Management, • Comply with denials management policy to determine cause, resolve issues, and assist with appeals preparation, • Support re-billing processes for inpatient and outpatient denials, • Ensure resolution of relevant insurance verification and authorization matters prior to date of service, • Coordinate with revenue cycle team on insurance verification processes and medical necessity requirementsSystem & Technology Management, • Oversee use of patient management systems, Kronos, payer websites, and document imaging systems, • Resolve system issues and coordinate with IT and vendors as needed, • Ensure accurate data entry across multiple patient access programs and software platforms, • Attend meetings related to job functions and responsibilitiesRequired Skills & Experience, • Experience: 3 years healthcare revenue cycle or clinic operations experience, OR 1+ year in related leadership role, • Education: High school diploma or GED required, • Systems Proficiency: Kronos, patient management systems, payer websites, document imaging systems, vendor management platforms, • Medical Knowledge: Medical terminology, Medicare medical necessity guidelines, commercial authorization requirements, • Technology: Microsoft Office Suite (Excel, Word, Outlook), data entry across multiple systems, • Revenue Cycle Knowledge: Understanding of hospital operations, authorization requirements, procedures, and protocols, • Clinical Documentation: Ability to read and understand clinical documentation, anatomy, and ICD codes with emphasis on inpatient and outpatient services, • Leadership: Proven ability to manage, coach, and develop staff in fast-paced healthcare environment, • Communication: Proficient oral and written communication skills; ability to communicate cooperatively with patients, families, providers, and staff, • Customer Service: Handle difficult or upset callers with professionalism and compassion, • Problem-Solving: Strong attention to detail with ability to assess and resolve conflicts in timely manner, • Multi-Tasking: Work effectively in multi-task, fast-paced environment while prioritizing and completing tasks timely, • Interpersonal Skills: Tact, understanding, and ability to build relationships across departmentsPreferred Skills & Experience, • Bachelor's degree in Healthcare Administration, Business Administration, or related field, • CHAM (Certified Healthcare Access Manager) or CPAR (Certified Patient Access Representative) certification, • Experience supervising 24/7 healthcare operations, • Epic or other enterprise EMR experience, • Knowledge of New York State-specific payer requirements and regulations, • Experience with healthcare denials management and appeals processes, • Bilingual (English/Spanish) helpful, • PHR or SHRM-CP certification for HR/personnel management functionsWork Schedule & Details, • Full-time position: Monday-Friday, business hours (flexibility required for 24/7 operation coverage), • On-site in Hawthorne, NY, • Temporary assignment: 6 months, • Large healthcare organization environment, • Supervisory role managing registration representatives in high-volume patient access department, • May require occasional evening, weekend, or holiday coverage to support 24/7/365 operations, • Fast-paced, multi-tasking environment requiring strong organizational skillsTo Apply: Please submit your resume to Madison Approach Staffing. Only qualified candidates will be contacted for interview consideration. #zr

Job DescriptionDescription: Job Summary: The primary role of the Assistant General Manager is to assist the General Manager in overseeing the management of and all functions of their assigned daycare location in representing Red Barn Dog Holdings, LLC in their market under the Dogtopia banner. The Assistant General Manager is responsible for assisting in creating a positive work environment as well as managing all team members. The Assistant General Manager is to assist in meeting all business objectives set for the team, ensuring the highest safety standards and levels of satisfaction for all pets and their pet parents are in place. Supervisory Responsibilities: • Assist the General Manager in driving business to meet and exceed goals given through the development and supervision of the team, including Meet and Greets, Dogs in Door, Enrollments, and add-on services., • Assist the General Manager in hiring, onboarding, and employee management for their location, including training compliance., • Assist the General Manager in maintaining optimum staffing levels and labor costs for their assigned location., • Communicates any concerns or needs to General Manager proactively and partnering to resolve issues., • Support the General Manager in building the brand via grassroots efforts with vets, shelters, and local community groups., • Support the General Manager in creating a positive, open work environment for their team to work and the pups to visit daily. Duties/Responsibilities: • Drives new leads and lines of business for location utilizing marketing KPIs to reach new customers., • Oversees lead follow-up and meet and greet and lead contact via the front desk team., • Develops front desk team to proactively build momentum with pet parents and upsell enrollments and add-ons with the pet parents and prospective customers., • Maintains controllable expenses within budgetary constraints including forecasting, tracking, and ordering supplies, minimizing payroll, and actively looks for ways to maximize efficiency., • Manages social media posts for store and individual media pages utilizing provided branding assets., • Participates in promotional activities or events to promote their location., • Creates and manages the schedule for all location employees., • Monitors and assists as needed in the playrooms. Knows all dogs in the facility to ensure safety and appropriate daily assignments., • Maintains a clean and safe environment utilizing cleaning protocols to ensure our facilities are the cleanest in the industry, to provide an exceptional experience for our pets and their parents., • Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards., • Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues., • Manages groomers and including quality control of work, safety, schedules, and client records., • Strives for the highest level of satisfaction for our pups, pet parents, and teams., • Performs all other duties as assigned. Requirements: Required Skills/Abilities: • Strong supervisory and delegation skills., • Excellent verbal and written communication skills., • Excellent interpersonal skills for internal and external customers., • Excellent sales and customer service skills., • Thorough understanding of principles and methods used to promote, display, and sell products and services., • Excellent organizational skills and attention to detail., • Strong analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Committed to the success of the team and not just as an individual., • Flexibility to work a non-traditional schedule (must have early morning/late evening availability in addition to working certain weekend/holiday hours required), • Proficient with Microsoft Office Suite or related software and POS systems. Education and Experience: • High school diploma or equivalent., • At least one year of experience managing others in a supervisory role in a professional environment., • Prolonged periods of standing, walking and moving around the playrooms., • Must love dogs.

Job Description Nurse Manager – Radiology Full-Time | Day Shift Monday–Friday | 6:00 AM – 4:00 PM Salary: $143,000 – $190,000 Why This Role Stands Out • Day shift leadership schedule (no nights), • High-impact leadership position, • Strong salary range, • Strategic + operational ownership Position Overview The Nurse Manager provides 24-hour accountability for departmental operations, quality outcomes, and staff performance. This leader connects organizational strategy to frontline patient care while driving operational excellence and team engagement. Key Responsibilities Leadership & Strategy • Align departmental goals with nursing and organizational strategy, • Lead change initiatives and evaluate outcomes, • Promote shared governance and evidence-based practice, • Partner with interdisciplinary leaders, • Oversee emergency preparedness planning Team & Talent Management • Evaluate staffing based on census and acuity, • Lead hiring through behavioral-based interviewing, • Coach, mentor, and develop staff, • Drive retention and staff engagement, • Ensure orientation, education, and competency compliance, • Manage performance and progressive discipline Financial Management • Develop and manage operational and capital budgets, • Monitor FTE utilization and productivity, • Analyze financial variances, • Forecast expenses and revenue Quality & Compliance • Lead performance improvement initiatives, • Monitor patient safety events and regulatory readiness, • Maintain compliance with NY State Nurse Practice Act, • Drive service excellence and patient satisfaction Technology & Operations • Utilize data and information systems to drive performance, • Support operational workflow efficiency Qualifications • Current New York State RN license, • BSN required, • BLS (AHA) required, • ACLS preferred (required if department mandates), • Specialty certification or CNML preferred (required within 3 years), • Prior leadership experience preferred

Job DescriptionDescription: Job Summary: The primary role of the Assistant General Manager is to assist the General Manager in overseeing the management of and all functions of their assigned daycare location in representing Red Barn Dog Holdings, LLC in their market under the Dogtopia banner. The Assistant General Manager is responsible for assisting in creating a positive work environment as well as managing all team members. The Assistant General Manager is to assist in meeting all business objectives set for the team, ensuring the highest safety standards and levels of satisfaction for all pets and their pet parents are in place. Supervisory Responsibilities: • Assist the General Manager in driving business to meet and exceed goals given through the development and supervision of the team, including Meet and Greets, Dogs in Door, Enrollments, and add-on services., • Assist the General Manager in hiring, onboarding, and employee management for their location, including training compliance., • Assist the General Manager in maintaining optimum staffing levels and labor costs for their assigned location., • Communicates any concerns or needs to General Manager proactively and partnering to resolve issues., • Support the General Manager in building the brand via grassroots efforts with vets, shelters, and local community groups., • Support the General Manager in creating a positive, open work environment for their team to work and the pups to visit daily. Duties/Responsibilities: • Drives new leads and lines of business for location utilizing marketing KPIs to reach new customers., • Oversees lead follow-up and meet and greet and lead contact via the front desk team., • Develops front desk team to proactively build momentum with pet parents and upsell enrollments and add-ons with the pet parents and prospective customers., • Maintains controllable expenses within budgetary constraints including forecasting, tracking, and ordering supplies, minimizing payroll, and actively looks for ways to maximize efficiency., • Manages social media posts for store and individual media pages utilizing provided branding assets., • Participates in promotional activities or events to promote their location., • Creates and manages the schedule for all location employees., • Monitors and assists as needed in the playrooms. Knows all dogs in the facility to ensure safety and appropriate daily assignments., • Maintains a clean and safe environment utilizing cleaning protocols to ensure our facilities are the cleanest in the industry, to provide an exceptional experience for our pets and their parents., • Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards., • Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues., • Manages groomers and including quality control of work, safety, schedules, and client records., • Strives for the highest level of satisfaction for our pups, pet parents, and teams., • Performs all other duties as assigned. Requirements: Required Skills/Abilities: • Strong supervisory and delegation skills., • Excellent verbal and written communication skills., • Excellent interpersonal skills for internal and external customers., • Excellent sales and customer service skills., • Thorough understanding of principles and methods used to promote, display, and sell products and services., • Excellent organizational skills and attention to detail., • Strong analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Committed to the success of the team and not just as an individual., • Flexibility to work a non-traditional schedule (must have early morning/late evening availability in addition to working certain weekend/holiday hours required), • Proficient with Microsoft Office Suite or related software and POS systems. Education and Experience: • High school diploma or equivalent., • At least one year of experience managing others in a supervisory role in a professional environment., • Prolonged periods of standing, walking and moving around the playrooms., • Must love dogs.

Job Description Bango Bowls - General Manager Fresh, flavorful, fast and friendly…..all day and everyday. We use nothing but high-quality ingredients and provide our customers with a quick, accurate and consistent meal every time. As a company we are upfront and honest with ourselves, customers and staff. Most of all we want to create a fun and collaborative team environment! #JoinTeamBango Our Restaurant General Managers are world class leaders and are encouraged to act like owners. They set the example that their team members aspire to by teaching and living by some of our leadership values: * Every impression is a first impression – next level customer service * Always be problem solving * Accountability – hold yourself and team to the highest standard * Act like an owner – think and act in the entrepreneurial spirit Our General Managers are the lifeline to our business! They are the key ingredient in culture, customer satisfaction and store operations. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: * Hire, train, develop and coach hourly team members * Facilitate ongoing training and development of the team to build a bench for future managers * Foster Bango’s culture keep it strong and personified by the team * Maintain timely and accurate schedules that ensures appropriate staffing * Ensure every guest has a memorable experience * Deliver high quality, attractive food made according to Bango Bowls standards * Monitor and controls daily food cost * Follow proper sanitation and cleanliness standards in the restaurant to fulfill health requirements * Review and analyze financial data weekly to initiate the necessary actions to increase sales and profits * Responsible for driving local store marketing, fundraising efforts and overall community involvement * Manage inventory and ordering processes to ensure an adequate level of product and supplies * Follow all cash handling procedures to minimize all cash shortages and ensure that daily bank deposits are completed * Foster a safe work environment by following safety guidelines * Maintain proper employee records and documentation per company standards and federal, state and local ordinances

Job DescriptionDescription: Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to lead our team as General Manager. This is a role for someone with a management and Operations background who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! Customer Service and Presentation: As the General Manager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: • Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress., • Sets the example for the team o the 3 S’s (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards., • Keeps the team members engaged in their duties., • Strive for high customer review ratings!, • ENJOY your team! GROW your team! And PLAY to your fullest potential Financial Administrative: • Manages groomers including quality control of work, safety, schedules, and client records, • Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints, • Maintains controllable expenses within budgetary constraints including forecasting, tracking and ordering supplies, minimizing payroll, and actively looking for new ways to maximize efficiency, • Develops team in up-selling and using dog evaluations to grow revenue, • Communications any concerns or needs to District Manager proactively and partnering after attempting to resolve issues, • Work with team to assure our Quality of Care sets the standards for dog care Team Management: • Creates staffing schedule and helps monitor daily schedules, • Maintains optimum staffing and development with all employees, • Leads by example by coaching all on contributing to a positive team-oriented culture, • Delivers written performance reviews and gives employees positive acknowledgment when due!, • Help coach the staff on our Dogtopia-isms, • The Rules by which we, as DOGTOPIANS live by are:, • We LOVE life unconditionally like a dog., • We STAY loyal to our pack., • We CHASE the absolute highest standards of safety., • We PLAY to our fullest potential., • We TREAT every day like it’s the Most Exciting Day Ever!, • Onboard all employees and insure each employee has the correct amount of training, • Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete., • Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards., • Inventory Management of cleaning, dog and First aid supplies., • Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues. Benefits: • It’s always bring your dog to work day!, • Education in basic dog obedience and training, • Fun, Dynamic team culture, • Career progression based on performance, • Additional certification programs are available, • Competitive wages with flexibility in scheduling, • Paid time off, medical benefits, and company incentives, • Dental insurance, • Vision insurance, • Referral program, • Employee discount, • Pet rider program, • Strong supervisory and delegation skills., • Excellent verbal and written communication skills., • Excellent interpersonal skills for internal and external customers., • Excellent sales and customer service skills., • Thorough understanding of principles and methods used to promote, display, and sell products and services., • Excellent organizational skills and attention to detail., • Strong business acumen skills -analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Committed to the success of the team and not just as an individual., • Proficient with Microsoft Office Suite or related software and POS systems. Education and Experience: • High school diploma or equivalent., • At least three years of experience managing others and overseeing all areas of business., • Prolonged periods of standing, walking and moving around the playrooms., • Must love dogs.

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About the job RN Case Manager (Group Home) $52/hr - Bronx, NY. We are seeking a dedicated RN Case Manager for a 26-week contract position at a group home in Bronx, NY.

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