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Job Description Overview Who we are: Golden Steps ABA is on a mission to change lives—one step at a time. We’re not just building a team; we’re creating a community where inclusion, impact, and growth are the norm for our teammates and our patients. If you're ready to take the next step forward and want to be part of a crew that celebrates heart, hustle, and high standards, come thrive with us. Why You’ll Love Working with us: Unmatched Culture Connection is at the heart of who we are. Whether we’re sharing laughs at team outings, enjoying monthly lunches, or celebrating milestones together, we make time to connect, have fun, and grow as one team. Diversity & Inclusion We thrive on different perspectives. Our strength lies in the unique experiences of our team — fostering a collaborative, inclusive space where everyone’s voice matters. Growth & Advancement We don’t just hire — we invest. With a “hire-to-retire” mindset, we offer clear career paths, professional development, and advancement opportunities at every stage. Support for Continuing Education Your goals matter. That’s why we provide tuition discounts, CME libraries, RBT training, university discounts, ongoing mentorship and paid training. We’re helping you level up your skills and chase your career dreams. Benefits and Perks Created to Support You Enjoy competitive PTO, paid sick leave, health/dental/vision coverage, and a 401K with match — because great work deserves great benefits. Responsibilities Director of Operations: We are searching for a dynamic visionary with a hands-on entrepreneurial approach to propel our geographic reach as a state Director of Operations at Golden Steps ABA. This role will be the driving force behind Golden Step’s expanding mission of delivering exceptional Applied Behavior Analysis (ABA) Services to children with Autism Spectrum Disorder (ASD) in a new state or region. Successful Directors of Operations are typically initiative takers who thrive on direct leadership to build out and grow our presence in a new area. You'll have the autonomy to shape strategies and implement systems that propel our growth while ensuring the highest standards of service for our patients. Travel required Qualifications A day in the life: • Ability to create/implement policies for respective state., • Oversee client onboarding., • Coordination of scheduling., • Overseeing the management of schedules and cancellations., • Submitting authorization requests to insurance companies., • Oversee maintenance of CRM system., • Ensuring the utilization of client hours and therapists’ availability., • Monitoring client’s insurance plans and Eligibility., • Collaborating with Talent Acquisition team to ensure talented hires., • Attending job fairs, • Posting/sharing jobs on Job posting platforms and social media, • Marketing initiatives to spread brand awareness for patients and candidates., • Strategic planning to grow state., • Collaboration with other members of the management team to build and enhance internal strategies., • Other tasks as assigned.

Job Description Overview Who we are: Golden Steps ABA is on a mission to change lives—one step at a time. We’re not just building a team; we’re creating a community where inclusion, impact, and growth are the norm for our teammates and our patients. If you're ready to take the next step forward and want to be part of a crew that celebrates heart, hustle, and high standards, come thrive with us. Why You’ll Love Working with us: Unmatched Culture Connection is at the heart of who we are. Whether we’re sharing laughs at team outings, enjoying monthly lunches, or celebrating milestones together, we make time to connect, have fun, and grow as one team. Diversity & Inclusion We thrive on different perspectives. Our strength lies in the unique experiences of our team — fostering a collaborative, inclusive space where everyone’s voice matters. Growth & Advancement We don’t just hire — we invest. With a “hire-to-retire” mindset, we offer clear career paths, professional development, and advancement opportunities at every stage. Support for Continuing Education Your goals matter. That’s why we provide tuition discounts, CME libraries, RBT training, university discounts, ongoing mentorship and paid training. We’re helping you level up your skills and chase your career dreams. Benefits and Perks Created to Support You Enjoy competitive PTO, paid sick leave, health/dental/vision coverage, and a 401K with match — because great work deserves great benefits. Responsibilities Credentialing Specialist Job Description: • Competitive Pay. Hybrid schedule. Make a difference and love doing it., • We are a small, employee-centric organization driven by our collective commitment to ABA excellence. Qualifications A Day in the life: • Acquire contracts for all insurances that we will be partnering within the applicable states., • Assess the needs of each state to comply with state regulations., • Create individual provider files to include up to date information needed to complete the required governmental and commercial payer credentialing applications., • Maintain internal provider framework to ensure all information is accurate and logins are available., • Update and maintain CAQH accounts., • Complete revalidation requests issued by government payers., • Process credentialing applications to add therapists to commercial payers, Medicare, and Medicaid., • Creating NPI’s when necessary for individual therapists., • Process re-credentialing applications for commercial payers., • Working closely with the billing department to negotiate contract rates., • Meet deadlines and communicate updates regularly with leadership and respective parties., • Other duties as assigned.

Job Description Overview Who we are: Golden Steps ABA is on a mission to change lives—one step at a time. We’re not just building a team; we’re creating a community where inclusion, impact, and growth are the norm for our teammates and our patients. If you're ready to take the next step forward and want to be part of a crew that celebrates heart, hustle, and high standards, come thrive with us. Why You’ll Love Working with us: Unmatched Culture Connection is at the heart of who we are. Whether we’re sharing laughs at team outings, enjoying monthly lunches, or celebrating milestones together, we make time to connect, have fun, and grow as one team. Diversity & Inclusion We thrive on different perspectives. Our strength lies in the unique experiences of our team — fostering a collaborative, inclusive space where everyone’s voice matters. Growth & Advancement We don’t just hire — we invest. With a “hire-to-retire” mindset, we offer clear career paths, professional development, and advancement opportunities at every stage. Support for Continuing Education Your goals matter. That’s why we provide tuition discounts, CME libraries, RBT training, university discounts, ongoing mentorship and paid training. We’re helping you level up your skills and chase your career dreams. Benefits and Perks Created to Support You Enjoy competitive PTO, paid sick leave, health/dental/vision coverage, and a 401K with match — because great work deserves great benefits. Responsibilities Case Manager - Hybrid Role Job Description: • Competitive Pay. Make a difference and love doing it., • We are a small, employee-centric organization driven by our collective commitment to ABA excellence., • Candidates must reside in NJ/NY reporting into the NJ office 3 days per week. Qualifications A day in the life: • Manage schedules and cancellations of staff in designated state., • Act as liaison between families and therapists when needed., • Update respective excel sheets in system., • Ensure the utilization of client hours and therapists’ availability., • Work alongside recruiting department to ensure available hires., • Strategic planning to grow state and maximize caseloads., • Collaborate with other members of the management team to build and enhance internal strategies., • Receive and respond to patient communications., • Collect consents and ABA paperwork from patient’s families., • Verify insurance eligibility and coverage details., • Record all changes and communications to patients’ accounts, as necessary., • Maintain efficient appointment scheduling, waitlist, registration, patient flow and discharge procedures to enhance patient satisfaction., • Handling any/all clients issues with sensitivity and strict confidentiality., • Other tasks as assigned.

Step into leadership and help set the stage for success.As an AMC Crew Leader, you'll guide your team through daily operations, model our values in action, and support a guest-first culture that reflects our Mission.It's your chance to grow, lead with purpose, and foster belonging on every shift.At

Job Description Overview Who we are: Golden Steps ABA is on a mission to change lives—one step at a time. We’re not just building a team; we’re creating a community where inclusion, impact, and growth are the norm for our teammates and our patients. If you're ready to take the next step forward and want to be part of a crew that celebrates heart, hustle, and high standards, come thrive with us. Why You’ll Love Working with us: • Unmatched Culture Connection is at the heart of who we are. Whether we’re sharing laughs at team outings, enjoying monthly lunches, or celebrating milestones together, we make time to connect, have fun, and grow as one team. • Diversity & Inclusion We thrive on different perspectives. Our strength lies in the unique experiences of our team — fostering a collaborative, inclusive space where everyone’s voice matters. • Growth & Advancement We don’t just hire — we invest. With a “hire-to-retire” mindset, we offer clear career paths, professional development, and advancement opportunities at every stage. • Support for Continuing Education Your goals matter. That’s why we provide tuition discounts, CME libraries, RBT training, university discounts, ongoing mentorship and paid training. We’re helping you level up your skills and chase your career dreams. • Benefits and Perks Created to Support You Enjoy competitive PTO, paid sick leave, health/dental/vision coverage, and a 401K with match — because great work deserves great benefits. Responsibilities Executive Administrative Assistant- Hybrid Role Job Description: • Competitive Pay. Make a difference and love doing it., • We are a small, employee-centric organization driven by our collective commitment to ABA excellence., • Candidates must reside in NJ/NY reporting into the NJ office 3 days per week. Qualifications A day in the life: Executive Support • Manage complex calendars and schedule meetings across multiple stakeholders., • Coordinate meeting logistics and ensure agendas and supporting materials are prepared in advance., • Take ownership of meeting follow-up by documenting action items, assigning ownership, and tracking completion., • Prioritize incoming requests and help manage executive workload. Project Coordination • Track ongoing initiatives and ensure deadlines are met., • Follow up with team members on outstanding tasks and commitments., • Maintain project trackers and provide regular status updates., • Identify bottlenecks and proactively escalate issues when needed. Administrative & Operational Support • Draft, edit, and format professional documents, presentations, proposals, and reports., • Organize digital files and maintain consistent documentation., • Assist with creating SOPs, templates, and workflow documentation., • Prepare recurring and ad hoc reports with training provided. Communication • Draft and manage professional email correspondence., • Coordinate communication between departments and leadership., • Ensure timely follow-up on requests and outstanding items. Technology & AI Utilization • Leverage AI tools such as ChatGPT, Claude, Microsoft Copilot, or similar platforms to improve efficiency., • Identify opportunities to automate repetitive tasks and improve workflows., • Continuously seek new ways to increase productivity through technology., • Other tasks as assigned.

Job Description Overview Who we are: Golden Steps ABA is on a mission to change lives—one step at a time. We’re not just building a team; we’re creating a community where inclusion, impact, and growth are the norm for our teammates and our patients. If you're ready to take the next step forward and want to be part of a crew that celebrates heart, hustle, and high standards, come thrive with us. Why You’ll Love Working with us: Unmatched Culture Connection is at the heart of who we are. Whether we’re sharing laughs at team outings, enjoying monthly lunches, or celebrating milestones together, we make time to connect, have fun, and grow as one team. Diversity & Inclusion We thrive on different perspectives. Our strength lies in the unique experiences of our team — fostering a collaborative, inclusive space where everyone’s voice matters. Growth & Advancement We don’t just hire — we invest. With a “hire-to-retire” mindset, we offer clear career paths, professional development, and advancement opportunities at every stage. Support for Continuing Education Your goals matter. That’s why we provide tuition discounts, CME libraries, RBT training, university discounts, ongoing mentorship and paid training. We’re helping you level up your skills and chase your career dreams. Benefits and Perks Created to Support You Enjoy competitive PTO, paid sick leave, health/dental/vision coverage, and a 401K with match — because great work deserves great benefits. Responsibilities Regional Director of Operations: We are searching for a dynamic visionary with a hands-on entrepreneurial approach to propel our geographic reach as a Regional Director of Operations at Golden Steps ABA. This role will be the driving force behind Golden Step’s expanding mission of delivering exceptional Applied Behavior Analysis (ABA) Services to children with Autism Spectrum Disorder (ASD) in a new state or region. Successful Directors of Operations are typically initiative takers who thrive on direct leadership to build out and grow our presence in a new area. You'll have the autonomy to shape strategies and implement systems that propel our growth while ensuring the highest standards of service for our patients. Travel required Qualifications A day in the life:Regional Operational Leadership • Provide direct leadership, strategic guidance, and support to State Directors across an assigned region., • Conduct regular performance and development meetings with direct reports., • Ensure consistent implementation of company policies, SOPs, and operational initiatives., • Serve as the primary escalation point for operational challenges., • Foster collaboration and share best practices across multiple state operations.Operational Excellence, • Drive regional performance through improved operational efficiency, staffing readiness, intake conversion, and service capacity., • Identify operational challenges and develop action plans to support growth., • Monitor key performance metrics and proactively address risks impacting operations., • Support expansion initiatives, including new clinic launches and resource planning.Strategic Execution, • Translate executive initiatives into actionable regional plans., • Lead implementation of new workflows, technology enhancements, and operational processes., • Measure adoption and effectiveness of new initiatives while continuously improving execution., • Partner with Clinical Operations and cross-functional teams to ensure seamless implementation.Data & Analytics, • Analyze operational data to identify trends, opportunities, and areas for improvement., • Develop dashboards and standardized reporting to provide actionable business insights., • Improve reporting processes through automation and workflow optimization., • Collaborate with Business Intelligence, IT, and analytics teams to enhance operational visibility.Cross-Functional Partnership Maintain close, cross-functional alignment with core corporate departments including: Talent Acquisition, Intake, Staffing, Clinical Operations, Revenue Cycle Management (RCM), Credentialing, Finance, and Business Intelligence. Ensure operational alignment across all departments to improve speed-to-market, corporate communication, and overall execution velocity. Leadership Development • Coach and mentor State Directors to strengthen leadership, accountability, and decision-making., • Promote a culture of collaboration, ownership, and continuous improvement., • Support succession planning and leadership development across the region.