Customer Service Representative (CSR)
2 days ago
McAllen
Respond to Customer Inquiries*: Answer customer calls, emails, and chats in a timely and professional manner.
2. *Resolve Customer Complaints*: Investigate and resolve customer complaints in a fair and timely manner.
3. *Provide Product/Service Information*: Provide customers with accurate and up-to-date information about our products and services.
4. *Process Customer Orders*: Process customer orders, including handling payments and shipping arrangements.
5. *Escalate Issues*: Escalate complex customer issues to senior team members or management as needed.