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- Phoenix Tech Solutions
Customer Service Representative (CSR)23 days ago$20–$25 hourlyFull-timeManhattan, New YorkAbout Us: At Phoenix Consulting, we are committed to delivering outstanding service and creating exceptional experiences for our customers. We believe that great customer support is key to building long-lasting relationships, and we're looking for a passionate, solution-oriented Customer Service Representative to join our growing team. Key Responsibilities: Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner Resolve product or service issues by clarifying complaints, determining the cause, and identifying solutions Maintain detailed and accurate records of customer interactions in our CRM system Collaborate with other departments to ensure customer needs are met Stay updated on product knowledge, company policies, and industry trends Qualifications: High school diploma or equivalent (associate or bachelor's degree is a plus) Previous experience in a customer service role preferred Strong communication, problem-solving, and interpersonal skills Ability to multitask, prioritize, and manage time effectively Proficiency with computers, CRM software, and basic office tools What We Offer: Competitive pay and benefits Opportunities for growth and advancement A supportive, team-oriented environment Flexible scheduling options [if applicable] Paid training and ongoing development
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Massage Therapist2 months agoPart-timeCresskillJob Description: Massage Therapist Position Title: Massage Therapist Reports To: Club Manager/Head of Wellness Location: Padel United Sports Club Type: Full-Time / Part-Time / On-Call Salary: Competitive Hourly Rate / Commission-Based Pay Job Overview: We are seeking a skilled and compassionate Massage Therapist to join our wellness team. The ideal candidate will possess a deep understanding of various massage techniques, a strong commitment to client satisfaction, and the ability to work in a fast-paced environment. As a Massage Therapist, you will be responsible for providing therapeutic treatments to clients, helping to relieve stress, tension, and muscular discomfort while enhancing their overall well-being. Key Responsibilities: • Perform a variety of massage techniques (e.g., Swedish, Deep Tissue, Hot Stone, Reflexology, Sports Massage) based on clients' needs and preferences., • Assess clients' physical condition, medical history, and specific pain areas before initiating treatment., • Provide personalized consultations and recommend suitable treatments to address clients' concerns., • Maintain a clean, safe, and comfortable treatment environment., • Communicate clearly and effectively with clients before, during, and after each session., • Educate clients on proper self-care and relaxation techniques to maintain the benefits of massage therapy., • Maintain accurate client records, including treatment details and progress., • Ensure all equipment, products, and supplies are clean and well-maintained., • Uphold confidentiality and adhere to ethical standards., • Valid and current state-issued massage therapy license/certification., • Proven experience in a professional massage therapy setting (1-3 years preferred)., • In-depth knowledge of various massage techniques and their therapeutic benefits., • Ability to assess and address client needs with a high level of professionalism and empathy., • Strong interpersonal and communication skills., • Ability to work independently and as part of a team., • Ability to manage time efficiently and handle multiple clients in a day., • Experience with specialized treatments (e.g., aromatherapy, lymphatic drainage, prenatal massage)., • Certification in additional therapeutic modalities (e.g., myofascial release, trigger point therapy)., • Ability to perform physical tasks, including standing for long periods and using hands and arms for extended periods., • Competitive hourly wage/commission-based pay structure., • Flexible working hours and potential for tips., • Employee discount on products and services., • Ongoing training and career development opportunities.
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