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Job Description Guest Service Manager New York, NY (On-site, Full-Time) About Furnished Quarters Furnished Quarters is the largest independently owned and operated provider of global temporary housing. With over 25 years of experience, we offer stylish, fully furnished apartments for business and leisure travelers staying 30 days or more. Our mission is to create a home away from home that is both elevated and seamless, supported by our Core Values of Care, Collaboration, Community, Challenge, and Career. The Opportunity We are seeking a Guest Service Manager to lead a dynamic team of Specialists, Supervisors, and Coordinators who deliver exceptional experiences for our guests. This role is pivotal in ensuring every touchpoint, from pre-arrival to departure, reflects the highest standards of service. The Guest Service Manager is both a hands-on leader and a cross-functional partner, working closely with Operations, Sales, Accounting, Apartment Services, and building management. What You’ll Do * Lead, coach, and develop Guest Services team members to deliver consistent, high-quality service. * Oversee case management in Salesforce to ensure requests are resolved quickly and accurately. * Manage escalated guest issues with professionalism and empathy, providing service recovery as needed. * Collaborate with Operations, Sales, Accounting, Apartment Services, and building management to address guest needs and support seamless experiences. * Communicate SOP updates and policy changes, ensuring the team understands and adopts new practices * Monitor guest satisfaction feedback and use results to identify trends, coach staff, and recommend improvements * Participate in the rotating Manager On-Call Program, addressing urgent guest or business needs after hours, on weekends, and holidays * Maintain accurate administrative records, including doorman lists, building pages, and guest access authorizations What We’re Looking For * Bachelor’s degree in hospitality, business, or a related field required * At least 5 years of hospitality, guest services, or operations experience, with 3 years in a supervisory or managerial role * Strong leadership skills with proven success in coaching, mentoring, and holding team members accountable * Proficiency in Microsoft Office, Salesforce, and project management tools such as Asana * Excellent communication skills with the ability to adapt tone for guests, staff, and leadership * Ability to balance multiple priorities and deadlines in a fast-paced environment * Flexible schedule with availability to participate in the rotating Manager On-Call Program Why Join Us At Furnished Quarters, we pride ourselves on being more than a place to work. We are a team united by values, committed to creating meaningful experiences for our guests and colleagues. You will join a supportive culture that values growth, collaboration, and continuous improvement. Powered by JazzHR mVLX3fP94X

Job DescriptionSalary: $24.73/hour Position: Maintenance Worker Department: Morivivi Residential Program Location: Bronx Reports To:Morivivi Program Manager Classification:Full-Time, Non-Exempt Work Model: In-Person Compensation: $24.73/hour of Positions: 1 The Violence Intervention Program (VIP)partners with Latinx communities to end gender-based violence. Created as a grassroots response to intimate partner violence and sexual assault, VIP has always centered survivors in its leadership and has worked to create a community of staff that reflects the rich national, ethnic and racial diversity of the communities it serves. VIP runs four non-residential social service programs, two residential shelter and housing programs, and a robust community engagement team. The Moriviv Residential Programis a 51-bed scattered site safe dwelling. The goal of this program is to provide short-term shelter for survivors of domestic violence and their children. Supportive services offered at Morivivi include individual counseling, support groups, case management, childrens services, housing advocacy, and referrals for educational/vocational facilities and job preparation. Morivivi promotes healing, empowerment, andself-sufficiency while providing asafe and supportive environmentfree from violence. The Maintenance Workeris responsible for performing the routine upkeep and extensive range of work in the repair and general maintenance of office buildings, safe dwellings and/or apartments; incl. surrounding grounds. The Maintenance Worker is under the direct supervision of the Morivivi Program Manager. The Maintenance Worker is on call for building/apartment emergencies 24 hours a day. Emergency issues include but are not limited to problems with gas, heat, hot water, flooding and/or lock issues. Essential Functions: • Performing repair or general maintenance (Sweeping, mopping, waxing, garbage collection, etc.) work of VIPs office buildings, safe dwellings and/or apartments, and surrounding grounds., • Overseeing the regular boiler/furnace and gas heat operations, calling for service when necessary., • Repairing and treating structures such as showers, floors, sinks, walls, ceilings, and carpets., • Performing minor repairs and troubleshooting, incl. new installations and replacing locks and/or keys., • Monitoring exit signs and alarms on exit doors., • Plumbing repairs as needed, including repair of leaks., • Recommending repairs and necessity for outside contractors., • Performing building repairs, such as plastering, painting, stripping floors, etc., including repairing and replacing electric plugs and light fixtures., • Moving and assisting in the transportation of furniture and equipment., • Cleaning the front of buildings includes sweeping and spraying when needed., • Garbage collection and bringing garbage to the curbside on garbage removal days. Make arrangements with the Sanitation department to remove special/large items., • Snow removal from the front of buildings and on steps, including salting the sidewalk as needed., • Maintaining accurate inventory of janitorial supplies and equipment, including receiving and storing deliveries., • Pick up and deliver donations to the agency and/or clients as needed., • Cover daily responsibilities for any vacancies/absences within the agency., • Overseeing extermination of buildings, safe dwellings, and apartments when necessary., • Support and comply with the values and policies of the Violence Intervention Program., • Attend and participate in regularly scheduled agency and program meetings, including supervision sessions with the Program Manager, case conferences, agency-wide staff meetings, development meetings, and others as needed., • Capacity building in all areas of the agency-demonstrating competency with incorporating financial literacy in the performance of their responsibilities., • Perform other tasks as required, including any related supervisory and administrative duties as needed. Requirements: • Relevant experience required, • Must have a minimum of two (2) years of previous experience in a maintenance or custodian role., • Fully Bilingual Required (English/Spanish verbal and written)., • Previous experience and knowledge in painting, plastering, wallpaper hanging, removal and installation of commercial tiles, plumbing repair, repairing and maintaining heaters/radiators, and troubleshooting air conditioning systems., • Must be able to use efficiently various power and hand tools., • Must be able to communicate and follow instructions efficiently and fluently in both written and oral form., • Ability to assist moving clients in/out of VIP safe dwelling (Shelter) & SHP (Casa Sandra), incl. heavy lifting (30 lbs.) and travel via public transportation (bus, train, etc.), • Must have the ability to establish and maintain effective and cooperative working relationships., • Must be knowledgeable in working with diverse communities, particularly Latino, people of color, and low-income populations, and deliver culturally competent services., • Must be well organized, assertive, and work independently and collectively while maintaining a flexible schedule., • Must have the ability to operate office equipment such as computers, copy machines, fax machines, phone systems, etc. with solid internet and software skills, including Microsoft Office and client database., • A flexible schedule is required to meet the clients needs e.g., evenings, weekends, • Must be able to exercise good judgment and sensitivity at all times., • Must ensure agency, program, and client confidentiality at all times., • A valid NYS Drivers License a plus. Compensation & Benefits • Full-Time, Non-Exempt position, working 35 hours per week with an hourly rate of $24.73/hour., • We cover 90% of the cost of medical insurance (United Healthcare/Oxford), dental insurance (Aetna), and vision insurance (VSP) for employee and spouse/children/family. Flexible Spending Accounts and Health Savings Accounts are available., • Flexible PTO Program, 13 paid holidays, a mid-year and end-of-year fully paid office closure., • Half-day Friday schedule (optional), • Commuter benefits (Mass Transit & Parking), • 403b retirement plan, • Employee Assistance Program, • Disability and Life Insurance policies

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Compliance Quality Assurance and Auditing Specialist plays a crucial role in ensuring the ongoing compliance of our affordable housing portfolio with all applicable federal, state, and local regulations. This position will conduct regular audits and reviews to identify and mitigate compliance risks, ensure accurate and timely reporting, and support the organization in maintaining the highest standards of ethical and operational integrity. RESPONSIBILITIES: • Conduct Compliance Audits:, • Perform regular audits of property files, including resident files, lease agreements, income verifications, and other relevant documentation., • Conduct on-site inspections of properties to assess compliance with physical and operational standards., • Review and analyze financial records, including rent rolls, budgets, and financial statements., • Monitor compliance with HUD regulations, LIHTC requirements, and other applicable laws and regulations., • Identify and Mitigate Compliance Risks:, • Identify and assess potential compliance risks and develop and implement corrective action plans., • Monitor and track compliance issues and ensure timely resolution., • Advise property management staff on compliance matters and provide guidance on best practices., • Prepare and Maintain Compliance Documentation:, • Maintain accurate and up-to-date records of all audits, inspections, and compliance reviews., • Prepare reports summarizing audit findings and recommendations., • Assist in the preparation of responses to regulatory inquiries and audits., • Support Compliance Training:, • Develop and conduct training programs for property management staff on compliance matters., • Stay abreast of changes in regulations and industry best practices., • Other Duties as Assigned:, • Assist with the development and implementation of compliance policies and procedures., • Generous employer contribution for Medical and Dental through United Healthcare., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 20 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Minimum of 2-3 years of experience in affordable housing compliance or a related field., • Strong understanding of HUD regulations, LIHTC requirements, and other applicable laws and regulations., • Experience with data analysis, report writing, and record keeping., • Excellent analytical, problem-solving, and critical thinking skills., • Strong attention to detail and accuracy., • Excellent written and verbal communication and interpersonal skills., • Proficiency in Microsoft Office Suite and property management software (e.g., Yardi, MRI). Salary Range$65,000—$90,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships Fairstead is looking to hire a Resident Coordinator to provide support and referral services to a population of residents in subsidized multifamily properties. They will monitor the resident's living conditions, the needs and services they are receiving. The Resident Coordinator will coordinate programs and services to help residents maintain and improve their quality of life and track its impact and effectiveness. Responsibilities • Work as a liaison between Community Managers and residents to ensure resident preparedness for annual recertifications. Will help residents identify important paperwork for annual recertifications., • Work as a liaison between NYCHA and residents to ensure annual recertifications are completed and in compliant with NYCHA's requirements and deadlines., • Work closely with management and as a conduit with at risk households to prevent eviction for non-payment of rent or for violations of lease agreements., • Serve as primary contact for residents, non-profits and city/state agencies for the implementation, registration of and participation programs and events., • Serve as resident liaison for community meetings and social services, programs, and events., • Identify issues and opportunity ongoing to better serve residents and support Fairstead's mission., • Serve as community relations liaison as needed for public meetings, Tenant Association meetings and events., • Work with Property Management Team, track and maintain day-to-day social services activities at the property and in accordance with local, city, state and federal guidelines., • Maintain a Resource Directory that includes a listing of state and/or local service providers that residents can contact for assistance., • Maintains records, documentation, and files, particularly more complex or sensitive files., • Type letters and memos., • Track visits and calls., • Oversees telephone services, email correspondence, and mail distribution., • Answer phones pleasantly, adhering to the phone techniques as stipulating in the policy and procedures manual., • Assist in taking work requests and expediting their completion; maintaining records as stated in the policy and procedures manual., • Maintain courteous communications with residents, applicants, and representatives of other companies., • Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required., • Generous employer contribution for Medical and Dental through United Healthcare., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Demonstrated volunteer and community experience., • Bilingual in Spanish and English preferred., • Positive outgoing attitude and excellent customer service skills., • Proficient listener with excellent interpersonal skills, including tact and diplomacy., • Proficient in the Microsoft Office Suite. Demonstrated working knowledge of computer applications and data tracking systems like Family Metrics and Yardi., • Able to effectively present and information and respond to questions from management, vendors, and associates., • Adhere to tight deadlines and quick turnaround for deliverables., • Ability to work collaboratively in a dynamic environment where adaptability is imperative., • Strong written and oral skills., • Accurate with a strong attention to detail. Exact compensation may vary based on skills, experience, and location. Salary Range$23—$26.44 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description JOB SUMMARY Background: The Office of Mental Health (OMH) and the Department of Health (DOH) are co-defendants in the Stipulation and Order of Settlement, United States v State of New Your, Civil Action No. 13-0CV-4165 (NGG) O’Toole et al. v. Cuomo et al., Civil Action No. 13-CV-4166 (NGG). This settlement requires the state to assist residents of impacted adult homes identified as “class members” to move out of adult homes into supported apartments if they choose to and are eligible. They will have the assistance of a care manager to ensure any needed wrap-around services are in place after the move. An assessment determines the care planning that the care manager must implement as part of the preparation for transition out of the Adult Home. In collaboration with the Nursing Assessor and assigned Care Coordinators, the Social Work Assessor will work with other team members to streamline the assessment and placement into supported housing for identified residents of impacted Adult Homes. They will be responsible for making recommendations about the type of housing and the types of services—physical and behavioral health—as well as non-medical services like Meals on Wheels, etc. The Social Work Assessor will complete assessments for Queens Adult Home and SIBN Adult Home Supported Housing Programs. The Social Work Assessor will complete the housing application's psychiatric evaluation and psychosocial portion. The Nurse Assessor will have primary responsibility for assessing the residents' physical health needs, such as Managed Long-term Care services and certified Home Health Agency services. Each assessor will interface with the respective behavioral or physical health providers of the residents and review records necessary to make determinations about the types of services that will be needed to promote successful placement in supported apartments. ESSENTIAL JOB FUNCTIONS • Accompanies in-reach supervisor during in-reach to schedule assessments on-site at in-reach (3 days per week)., • If the assessor is not on-site for in-reach, the in-reach supervisor will email the consent form to the assessor on the same day as the in-reach meeting., • Upon receipt of consent, the assessor will obtain the psychiatric evaluation from a mental health provider., • Assessments to be scheduled promptly within the 30-day window to reduce delays from in-reach to assessment., • Assessor to be on-site at adult home at minimum four days per week to conduct assessments., • Upon completion of the assessment, the assessor will complete the assessment packet and send any required documentation to identified recipients (OMH, DOH, Housing, Care Coordination)., • Assessor to submit HRA application to HRA., • Once HRA approval is received, the assessor will send a packet to the housing program manager and health home., • For backlog assessments, the assessor will obtain the psychiatric evaluation from a mental health provider., • Assessor to approach class members with in-reach supervisor for introduction and to schedule an assessment., • Once the assessment is completed, the assessor must complete the assessment packet and submit the HRA application., • Once HRA approval is received, the assessor will send a packet to the housing program manager and health homes, • Responsible for making recommendations about the type of housing and the types of services (physical and behavioral health and non-medical services like Meals on Wheels, etc.), • Proposed Adult Home Housing Contract Amendment Language, • Provide clinical consultation to the team, conduct trainings, conduct clinical review, and chart review NYS license and current registration as a Licensed Clinical Social Worker. At least five years experience providing direct services to individuals with mental illness. Familiarity with the Medicaid and HRA housing application process is essential. #ICLRN

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. 🌏 Location Preference: This is a remote US-based role, with a strong preference for candidates based in the Eastern half of the United States due to our expected growth trajectories in the region. This location alignment will enhance collaboration across time zones and support effective communication with team members, property partners, and stakeholders. If you see a specific location on this job posting it is because some job boards require it. The RoleKasa is seeking a talented and driven individual to join our team as a remote Portfolio Revenue Manager. In this role, you will lead a small, high-performing revenue team and take full ownership of optimizing revenue and profitability across Kasa's expansive portfolio of hotels and multifamily properties. You will leverage your deep expertise in revenue strategy to drive thoughtful and impactful outcomes, collaborating closely with Portfolio leadership to ensure alignment. A key focus of this role will be fostering strong relationships with property partners and driving financial prosperity across the portfolio. If you thrive in a dynamic environment and are passionate about delivering results through strategic revenue management, we'd love to hear from you! This role reports directly to the Head of Revenue Strategy and requires close collaboration with teams across marketing, sales, financial strategy, and real estate. A key responsibility will be regular engagement with property partners and owners to align on strategies, foster strong relationships, and drive mutual success. If you have deep expertise in revenue management, a strategic mindset, and a passion for optimizing performance in a dynamic environment, we'd love to hear from you! Responsibilities • Take full ownership of the properties within your portfolio, with performance measured on both absolute and relative metrics., • Actively monitor and adjust pricing across your portfolio markets to optimize revenue., • Collaborate proactively with Sales, Marketing, and Operations to implement strategies aimed at improving the bottom line for property owner partners., • Conduct recurring revenue performance reviews for executives and the broader leadership team at Kasa., • Implement innovative pricing strategies and lead efforts to identify and capitalize on ancillary revenue opportunities., • Produce top-line forecasting and budgeting reports for portfolio properties, leveraging market data and competitive analysis to inform decision-making.About the TeamKasa's Revenue Management team is a key contributor to Kasa's long-term success, driving market-leading profit margins across our diverse portfolio of properties. As part of our growing Revenue Management team, you'll have the opportunity to shape the future of Kasa's pricing strategies while contributing to growth objectives. The Revenue Management team is responsible for the performance of our units across all markets. This is achieved by listing properties on all major OTA platforms and implementing customized sales and advertising plans to boost direct revenue.At Kasa, we partner with some of the largest property owners and managers in the nation. These relationships are one of our most valuable resources. The Revenue Management team plays a critical role in these interactions, working closely with property partners, including investors, asset managers, and property managers to foster partnerships and achieve shared success.Skills, • Revenue Management Expertise: Strong familiarity with hotel and/or vacation rental yield management techniques, with a proven ability to optimize revenue., • Effective Communicator: Excellent verbal and written communication skills, with the ability to present confidently and clearly to both internal and external stakeholders., • Collaborative Team Player: Dependable and responsive, with a reputation for solving problems and answering revenue-related questions. Highly organized and detail-oriented, with meticulous note-taking practices., • Technologically Savvy: Embraces the role of technology in successful yield management programs and is open to learning new systems. Able to think creatively and work with imperfect data to drive results., • Detail-oriented and Time Management Proficient: Excels in managing multiple ongoing processes, maintaining superior attention to detail, and meeting deadlines., • Analytical and Data-Driven: Skilled at analyzing large datasets to generate insights that inform pricing decisions and maximize revenue strategies.Experience, • 4+ years of experience in a yield or revenue management role, • You're highly motivated and able to maintain efficiency while working independently., • You're proactive by nature and can act decisively when needed., • You're a team player who is committed to uplifting your coworkers and the company., • Proficient in Google Sheets, Microsoft Excel and familiarity with online booking channels (Airbnb, Expedia, Booking.com, VRBO etc.), and pricing tools, • We are headquartered in San Francisco but this position can be based anywhere - must be self-motivated and comfortable working remotely.Plus if..., • You have yield and/or revenue management experience in the short-term rental apartments/vacation rental sector, • Familiarity with the local hospitality and vacation markets, • Experience in SQL or using data visualization tools like Looker or Tableau, • You flourish working in a remote-based roleIn one year, you will succeed at Kasa by having:, • Take ownership of pricing decisions and yield management initiatives within your portfolio, • Achieve an overall increase in RevPAR based on pre-determined goals, • Help the underwriting team to evaluate new or existing market opportunities, • Provide real-time analytics to senior leadership for strategic decisions, • Be instrumental in building proprietary algorithms to ensure Kasa's long-term financial success, • Collaborate with the guest experience team to streamline pricing inquiriesDay in the Life of a Kasa Portfolio Revenue Manager, • Actively monitor occupancy and prices across 20+ properties, • Adjust pricing to maximize perishable inventory, • Implement new yield management programs for the portfolio and individual properties, • Optimize online channel mix and drive new channel expansion decisions, • Recommend fee and billing changes to maximize margin expansion, • Collaborate with marketing, sales, and reservations teams to improve overall RevPAR, • Deliver meaningful revenue analytics to senior leadership, • Collaborate with tech team to develop pricing algorithms and improve proprietary yield management systemsWant to learn more about the Kasa experience? Save 15% on kasa.comBenefits, • Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!, • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates., • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work., • Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday., • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of deferred salary., • The Pay: The base pay range for this role is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits., • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage., • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships Responsible for all aspects of rent collection & Landlord / tenant relations. Monitors resident ledgers, delinquency reports, uncollectible rent, and uncollectible other income reports. Provides coaching to site team members for rent collection techniques, resident communication, and reporting. Works directly with Financial Managers to create and implement rent collection programs aimed at meeting and exceeding rent collection and uncollectible rent/uncollectible other income goals. Acts a liaison between landlord and outside legal counsels. Assist with filing and following up on all legal matters (evictions, non-compliance, etc.) RESPONSIBILITIES: Resident Inquiries and Financial Matters • Issue letters and call residents re: arrears before referring to LLT Counsel., • Respond to resident inquiries re: case status and ledger matters., • Liaise with Accounting Staff re: ledger matters., • Analyze resident ledgers for accuracy and suggest and adjust as needed., • Research and resolve payment discrepancies/resident's queries as needed., • Track and enforce payment plans and consents., • Responsible for overseeing the preparation and delivery of resident communication to encourage timely payment of charges due and facilitate the collection of delinquent accounts., • Establish, oversee, and participate in the implementation of a "new resident" orientation program for all assigned properties, with the objective of setting clear expectations regarding the lease requirements, as they relate to payment of rent., • Oversee and participate in resident meetings to review account balances, rent court status, delinquency history, and any topics related to their ability to meet the financial obligations of their lease agreement., • Monitors Delinquency Memos as a tool to oversee collection process on multiple sites and enters memos when directly acting on a specific resident account., • Ensure landlord tenant cases are moving forward with court timeline., • Confirm with Management cases to move forward with law firms for nonpayment cases/ holdover., • Work with CM to gather documentation to commence nonpayment and holdover cases., • Ensure all affidavits are executed by the appropriate parties and sent to outside counsel., • Review monthly attorney bills for any discrepancies, account review and validation of charges., • Upload court stipulations and update tenant record/files on Yardi., • Update court disposition on Yardi with any relevant court dates., • Track warrants and evictions and update tenant record/files on Yardi., • Gather and provide all necessary documents for DHCR (Division of Housing and Community Renewal) complaints/cases required by outside counsel., • Maintain accurate reports of DHCR cases., • Update reporting on legal cases in Yardi., • Maintain monthly report on all outstanding severed rents and fees., • Run monthly arrears reports for new rent demands., • Update tenant's status on Yardi., • Send out initial notices for nonpayment (5-day notices), as needed., • Assist CMs and ACMs with standard notices for lease violations., • Prepare payment agreements., • Prepare riders and early termination agreements with appropriate review by counsel., • Prepare concession agreements with appropriate review by counsel and guidance from CM, AM., • Prepare surrender agreements for move out inspections., • Performs other related duties as required. BENEFITS: • Generous employer contribution for Medical and Dental through United Healthcare., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Minimum 3 years of experience in legal administration., • Knowledge of the NYC residential market., • Knowledge of NYC landlord laws., • Proficient in Microsoft Office Suite., • Strong written and verbal communication skills., • Great Customer Service skills, • Able to learn and work with property management applications, • Quick learner and great attitude., • Able to effectively present information and respond to questions from management, vendors, and associates., • Adhere to tight deadlines and quick turnaround for deliverables., • Ability to work collaboratively in a dynamic environment where adaptability is imperative., • Strong written and oral skills., • Accurate with a strong attention to detail. Salary Range$27—$31.25 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Senior Director, Operations New York, NY (On-site, Full-Time) About Furnished Quarters Furnished Quarters is the largest independently owned and operated provider of global temporary housing. With over 25 years of experience, we offer stylish, fully furnished apartments for business and leisure travelers staying 30 days or more. Our mission is to create a home away from home that is both elevated and seamless, supported by our Core Values of Care, Collaboration, Community, Challenge, and Career. The Opportunity We are seeking a Senior Director, Operations to provide strategic leadership across our core markets, including New York, New Jersey, White Plains, Massachusetts, and California, as well as the Guest Services and Apartment Services departments. This in-office position is based in New York, Monday through Friday, and participates in the Manager On-Call Program rotation. The Senior Director supports the Vice President of Operations and plays a key role in driving operational excellence, efficiency, and accountability across all regions. This leader strikes a balance between strategy and hands-on execution, ensuring consistent service standards, fostering cross-departmental collaboration, and delivering an exceptional guest experience. Regular travel to other Furnished Quarters markets is required. What You’ll Do • Lead and develop Operations Managers or Directors across all markets, the Director of Guest Services, and the Apartment Services Manager., • Ensure operational consistency and service excellence in apartment readiness, housekeeping, and maintenance performance., • Develop, monitor, and evaluate Key Performance Indicators (KPIs) to measure success and inform decision-making., • Partner with Sales, Global Solutions, and Accounting to align operational readiness and service delivery with company goals., • Manage multi-market budgets, ensuring fiscal responsibility and cost efficiency., • Oversee vendor relationships, ensuring quality, performance, and compliance with service-level agreements., • Champion cross-department collaboration, process improvement, and technology adoption to enhance efficiency and communication., • Serve as the escalation point for high-impact guest or client issues, ensuring professional and timely resolution., • Conduct regular field visits across markets to engage teams, evaluate performance, and uphold company standards., • Bachelor’s degree in business administration, Hospitality Management, or a related field., • Minimum of 10 years of progressive operations leadership experience in multi-market corporate housing, hospitality, or serviced apartments., • Proven success managing senior-level leaders and geographically dispersed teams., • Strong analytical, problem-solving, and decision-making skills with experience using KPIs to drive performance., • Excellent communication and interpersonal skills with the ability to coach, influence, and collaborate across teams., • Experience managing budgets, vendors, and large-scale operations., • Proficiency in Microsoft Office and familiarity with Salesforce, Oscar, and Asana., • Strategic thinker with the ability to lead hands-on in a fast-paced environment. Powered by JazzHR MUtSSwqaZE

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships Fairstead is seeking a Compliance Manager to join our on-site property management team. In this role, the Compliance Manager is responsible for maintaining compliance with the Housing Authority, executing effective annual administrative operating cycles, ensuring all requirements are completed, and liaising with the residents, housing authorities, and other stakeholders to maximize economic outcomes, and minimize operational risks. RESPONSIBILITIES: Portfolio & Certification Management • Manage compliance activities for an assigned portfolio of residential units within a designated geographic area., • Review and approve move-ins, initial certifications, interim recertifications, terminations, and move-outs within 48–72 hours., • Monitor and track recertifications to ensure timely completion and accuracy., • Review annual certifications and resolve discrepancies related to income, employment, or zero-income households., • Enter corrections, comments, and approvals in Yardi and RealPage (OneSite)., • Lead preparation for Management and Occupancy Reviews (MORs), LIHTC compliance audits (for blended sites), and investor audits., • Conduct bi-weekly meetings with site teams to review recertifications, discrepancies, and upcoming audits., • Partner with Accounting and HAP Specialists to resolve tenant ledger, rent, and voucher discrepancies., • Prepare and submit biweekly compliance workbooks, including outstanding recertifications and EIV discrepancies, to the Director of Compliance and site staff., • Create and manage Teams communication groups for assigned sites to provide ongoing support and real-time guidance., • Ensure site staff complete monthly and 90-day EIV reports and resolve discrepancies promptly., • Provide backup coverage when compliance team members are out., • Assist the Director of Compliance with monthly, quarterly, and annual reporting., • Supervise compliance staff and act as departmental lead when the Director is out of the office. Benefits: • Generous employer contribution for Medical and Dental through United Healthcare., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 13+ paid Holidays., • 20 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Comprehensive knowledge of HUD Section 8, LIHTC, portable vouchers, and market-rate housing programs., • COS, Tax Credit, BOS, or equivalent compliance certifications preferred., • Proficiency in Yardi, RealPage (OneSite), and Microsoft Office Suite., • Strong organizational and time-management skills; ability to manage large, multi-state portfolios., • Professional, respectful, and collaborative demeanor with strong communication skills., • Ability to work independently, meet strict deadlines, and perform effectively under pressure., • Flexibility to work extended hours or weekends to meet priority deadlines., • Ability to travel to assigned sites as needed., • Coachable, mature, and solutions-oriented with the ability to partner effectively with leadership. Exact compensation may vary based on skills, experience, and location. Salary Range$80,000—$90,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Building Services Associate Full Time Days Pay rate up to $18/hour! United Methodist Communities is seeking a Building Services Associate. UMC has been certified A Great Place to Work for the 8th year in a row! 88% of our teammates say they feel they make a difference in the work that they do at UMC! Requirements for a Building Services Associate: • High School graduate or GED, • Maintains cleanliness of all areas of the community including floors, furniture, counters and all surfaces and interior of apartments as assigned., • Attends to waste disposal including receptacles, compactor (if applicable), recycling and garbage/bulk., • Assists with maintenance duties as needed including snow removal, rearranging furniture, changing filters and cleaning for re-occupancy., • Assists Superintendent in duties requiring 2-people- such as a large scale project or a heavy or cumbersome., • Performs duties related to apartment turnover including assisting residents with furniture, minor repairs and related items., • Responds to emergencies as needed and attends resident functions as assigned. About UMC: • Our Mission is: Compassionately serving in community so that all are free to choose abundant life, • Certified A Great Place to Work for the last 8 years, we continue to grow and innovate to meet the needs of our residents while building upon our rich history of over 115-years of dedication to the communities we serve. Over 84% of our teammates say they feel good about the ways UMC contributes to the community!, • According to the 2025 Great Place to Work Survey, 87% of our teammates:, • Feel their work has special meaning: this is not "just a job", • Feel their workplace is physically SAFE!, • We offer 4 Full-Service Communities, 5 Affordable Housing Communities and HomeWorks throughout the State of NJ, offering a variety of options from Independent Living, Assisted Living, Memory Care, Long Term Care, Short Term Rehab, home care and more!, • Employer-subsidized Medical and Dental Coverage (eligible at 30-hours per week), • 403(b) Retirement Savings Program with Employer Match, • Daily Overtime Available for Eligible Positions, • Employee Assistance Program, • Tuition Assistance, Professional Development and E-Learning, • Employee Discount Program, • Generous Paid Time Off Program, • Group Life Insurance (No Cost to YOU!), • 9 Paid Holidays/Premium Pay when working holidays, • Free uniform items & additional uniform allowances

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships Fairstead is seeking a Stabilization Compliance Specialist to join our property management team. In this role, the Compliance Lease-Up Specialist will lead all compliance efforts related to the lease-up phase, ensuring 100% adherence to federal, state, and local housing regulations. This role is responsible for maintaining compliance with all federal and state housing regulations, including Low Income Housing Tax Credits (LIHTC) and HUD Project-Based Section 8. This compliance role will work alongside leasing, operations, and social services teams to guarantee a smooth, timely, and fully compliance lease-up experience, as well as acting as a liaison between site staff, residents, housing agencies, and other stakeholders to maximize economic outcomes, and minimize operational risks. RESPONSIBILITIES: • Oversee compliance during the initial lease-up and/or takeover phases, ensuring documentation and reporting are completed on time for management and external agencies., • Ensure the accurate and timely processing of all tenant and resident third party verifications, and compliance paperwork requirements., • Conduct detailed initial reviews of lease-up files, ensuring accuracy, completeness, and program eligibility prior to submission to regulatory agencies., • Establish a standardized review process and Quality Assurance check to streamline file approvals and reduce error rates., • Facilitate and schedule weekly compliance check-in calls to ensure goals and workflows keep pace with unit delivery, qualification, and occupancy timelines., • Assist with onboarding and compliance support for new site team members, when needed., • Ensure all final approved lease-up resident files are uploaded into SharePoint, OneSite/Yardi (as applicable), and investor platforms., • Ensure the state monitoring databases are updated monthly (or more frequently) as required., • Ensure documentation/forms used by site staff are up to date., • Serve as the primary compliance liaison for file submissions, approvals, and audits., • Ensure timely responses to audit findings and implement corrective action plans as necessary., • Generous employer contribution for Medical and Dental through United Healthcare., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12 paid Holidays., • 20 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Bachelor's Degree required., • Three (3) years of affordable housing compliance experience with strong knowledge of affordable housing multifamily leasing and compliance for both LIHTC and PBRA Section 8 programs., • Must have recent experience with LIHTC Initial Lease-Ups or LIHTC Acquisition/Rehab Lease Ups., • COS Certification through NCHM required or must be able to obtain within first 60 days of employment., • HCCP, BOS, AHM, or other widely known affordable housing compliance certifications are preferred., • Excellent communication skills - written and oral., • Strong interpersonal skills, including experience managing people (in multiple locations preferred)., • Strong organizational, prioritization, and time management skills., • Extremely detail-oriented., • Able to thrive in a fast-paced environment with tight deadlines., • Proficient with Microsoft Office Suite, including advanced Excel functions., • Yardi and/or RealPage/OneSite experience (preferred) or ability to learn new software quickly. Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Bronx Senior Center seeks to hire an Activity Trip Driver to work 35 hours per week. Transport homebound elderly clients to and from various destinations as required, i.e. senior centers, senior residences, cultural/recreational activities, shopping, etc. Escort and assist elderly and infirm clients from apartments to vehicle and back, if necessary. Ensure the safety of the passengers through the use of seat belts, wheelchair brackets, and/or other safety devices. Assist in the scheduling of routes. Assist senior passengers in boarding and disembarking the vehicle safety. Provide support to seniors with mobility issues, such as helping them with walkers, or other assistive devices. Ensure that seniors are comfortably seated and securely fastened in their seats during the trip. Complete daily passenger log for submission to the Director. Oversee maintenance, repair, and cleaning of vehicle (gas, oil, and changing tires) to maintain the vehicle in good and clean operating condition. Inspect vehicle daily and report structural or operational defects immediately. Maintain gasoline and mileage records daily. Perform other tasks as assigned by the Director. Valid Commercial Driver's License Class B/C with Passenger Endorsement. Three years of driving experience in NYC, no more than one moving violation in 24 months, and no DUI convictions. Excellent communication and interpersonal skills Bilingual in English/Spanish is a plus. Shift and schedule Monday to Friday 8 am - 4 pm Company DescriptionThriving Bronx Based (CBO) Not For Profit Affordable Housing Developer has been in successful operation for over 50 years. SEBCO developed one of the first Section 8 Projects in the United States right here in the South Bronx. SEBCO's basic mission is to develop and maintain affordable housing in the Bronx and provide supportive services and security to our residents and the entire neighborhood. SEBCO has two new ground up construction projects in the pipeline as well as several refinancing of current developments that are in progress currently. SEBCO also sponsors three (3) DHS homeless shelters and a DFTA lunch program for senior citizens as well as an NPP grant. SEBCO and its staff are committed to improving the local community through development and investment not only in the properties but also in the people who work and live in our developments. If you feel that you meet the qualifications for this position and wish to apply, you may email resumes to . Only Microsoft Word or PDF format will be accepted and be sure to include the job title in your subject line.Thriving Bronx Based (CBO) Not For Profit Affordable Housing Developer has been in successful operation for over 50 years. SEBCO developed one of the first Section 8 Projects in the United States right here in the South Bronx. SEBCO's basic mission is to develop and maintain affordable housing in the Bronx and provide supportive services and security to our residents and the entire neighborhood.\r\nSEBCO has two new ground up construction projects in the pipeline as well as several refinancing of current developments that are in progress currently. SEBCO also sponsors three (3) DHS homeless shelters and a DFTA lunch program for senior citizens as well as an NPP grant. SEBCO and its staff are committed to improving the local community through development and investment not only in the properties but also in the people who work and live in our developments. If you feel that you meet the qualifications for this position and wish to apply, you may email resumes to . Only Microsoft Word or PDF format will be accepted and be sure to include the job title in your subject line.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Porter provides routine cleaning and custodial maintenance of the property's exterior. They are responsible for maintaining the clean and hygienic condition of the property's premises and facilities. RESPONSIBILITIES: • Assist with repairing and maintaining the community features., • Ensure a safe and clean-living experience for our residents., • Maintain a high-level of customer service., • Walk the property daily, inspecting all areas for cleanliness and safety, and helping to maintain great curb appeal., • Generous employer contribution for Medical and Dental through United Healthcare., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • General interest in custodial and/or maintenance work and an ability to demonstrate mechanical aptitude., • Availability to work a flexible schedule, including weekends and being on call. Salary Range$16.50—$17.70 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations. RESPONSIBILITIES • Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook., • Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements., • Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews., • Documents lease violations and coordinate evictions., • Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues., • Ensures the property's maintenance team members respond and complete resident service requests., • Assisting tenants with requests, questions, problems, and complaints., • Alerting staff of move ins, move outs, any emergencies., • Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors., • Responsible for regularly tracking arrears and following up with tenants per the company policy., • Oversee the lease renewal program for appropriate retention rate., • Works within house legal team to track status of rent payments., • Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily., • Create purchase orders in Yardi., • Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours., • Perform or assist with any operations as required to maintain workflow and to meet schedules., • Perform other duties as needed. Benefits • Generous employer contribution for Medical and Dental through United Healthcare., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12 paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: To perform the job successfully, the following skills and/or experience are required to qualify for the position. • Two (2) years of experience in affordable housing leasing or property management., • Knowledge and experience in the local residential market., • Experience with EIV and Yardi., • Proficient in Microsoft Office Suite., • Strong written and verbal communication skills., • Great Customer Service skills., • Able to learn and work with property management applications. Salary Range$28—$31.25 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships Fairstead is seeking a Violations and Compliance Coordinator to handle NYC Agency Laws, Regulations, and Violations pertaining to portfolio compliance as it relates to facilities. The ideal candidate is organized and can consolidate large amounts of data from different sources to organize best and support the Property Management Team. RESPONSIBILITIES: • Maintains and tracks progress of all NYC Portfolio wide compliance items, • Tracks and ensures completion of all annual and periodic facilities compliance/inspection items including window guards, fire safety, boilers, elevator records, sprinkler/standpipes, and other required inspections, • Ensures the required inspections of façade (FISP), sprinkler, backflow, boiler, fire extinguishers and standpipe inspections are conducted and code compliant, • Manages and Leads close out process for all violations including tracking and periodic internal reporting, • Investigates and researches building violations set forth on each property, e.g., FDNY, DOB, ECB DOMH, DEP, etc., • Tracks and ensures commercial tenants are compliant with their lease obligations, • Performs additional administrative work as needed to best support the Property Management team and company as a whole, • Generous employer contribution for Medical and Dental through United Healthcare., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount. To perform the job successfully, the following skills and/or experience is required to qualify for the position. • Experience working in either Property Management with a focus on facilities compliance or have a background in expediting., • Experience with managing complaints and violation removal in NYC, • Highly organized, • Detail Oriented, • Experienced with closing out permits and violations., • Extensive knowledge of: HPD, DOB, ECB procedures, guidelines and hearings and FDNY & DHCR procedures and guidelines., • Elevator and Boiler Annual Inspections, • Ability to handle multiple tasks including violations, certificate of corrections, hearings, submissions, and court cases in a simultaneous manner., • Ability to effectively communicate across cultures and different levels of skill and education, specializing in compliance and property management relations., • Requires exceptional written/verbal communication and organizational skills., • Reporting using various Microsoft Suite programs. Exact compensation may vary based on skills, experience, and location. Salary Range$26—$36 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Recertification Specialist reviews all resident files within the portfolio and applies knowledge of regulatory requirements for properties to ensure compliance standards are met. This position serves as the primary point of contact for overseeing compliance, responding to HUD concerns, and providing outreach to the property. RESPONSIBILITIES: • Process initial, annual, and interim recertifications and calculate retroactive rent while conforming to HUD regulations and HPD guidelines., • Calculate rents for annual and interim recertification., • Identify households with income reporting discrepancies and make rent adjustments., • Review applicant files and determine Section 8 eligibility., • Follow LIHTC and Section 8 guidelines., • Notify residents of upcoming recertifications., • Schedule initial interviews for recertifications., • Prepare third party verification forms., • Maintaining residents' files and paperwork., • Review tenant ledgers for arrears., • For NY: Investigate and correct income discrepancies., • Performs other related duties as required. BENEFITS: • Generous employer contribution for Medical and Dental through United Healthcare., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Knowledge of Section 8, LIHTC and HUD., • Knowledge of HUD/Public Housing/Tax Credit policies and procedures., • Experience with EIV reports., • Detail-oriented and the ability to operate on a deadline-driven schedule., • COS certification., • Experience with MOR., • Experience with Yardi, • People skills and superior communication skills., • For NY: Experience investigating and correcting income discrepancies., • Proficient in Microsoft Office Suite., • Possess strong organizational, analytical, and problem-solving skills Salary Range$28—$31.25 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead's property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property's premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. RESPONSIBILITIES: • Supervision of other maintenance employees., • Taking a leadership position on special projects., • Perform a variety of skilled maintenance and repair tasks., • Strong knowledge of accident and safety precautions., • Proficient in a specific trade with general maintenance and repair skills., • Work independently on routine projects and receive assistance for more complex projects., • Occasional need to work overtime for special projects or emergencies. BENEFITS: • Generous employer contribution for Medical and Dental through United Healthcare., • Employer Paid Vision Plans., • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%., • 12+ paid Holidays., • 15 days of PTO., • 7 Sick days., • Employer Paid Life Insurance., • Flexible Spending Account., • Nationwide Pet Insurance., • Disability Insurance., • Laser Correction Discount., • Employee Discounts on appliances, apparel, and more. QUALIFICATIONS: • Three (3) years experience in property maintenance., • Proficient in a specific trade with general maintenance and repair skills., • Knowledge of tools, techniques, and terminology of building and mechanical trades., • Strong knowledge of accident and safety precautions., • Knowledge and experience using a variety of tools and equipment to complete tasks., • Great organization and project management skills., • Able to implement and improve policies and procedures., • Proficient in Microsoft Office Suite. Salary Range$28—$32.80 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at