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Job Description Capio Group is looking for an experienced Project Analyst! Full-time employee - Sacramento Salary: $115,000 - $125,000 About Us: Capio Group is a California-based Information Technology Consulting firm serving the public sector since 2010. We assist the Government in delivering large, complex systems and solutions. Capio Group is a small, but quickly growing firm that mixes good ideas, with great people, to achieve extraordinary results for our clients. We offer the salary and benefits of the bigger companies, with the added bonus of a flexible workplace and a great work-life balance. Scope of Work: Capio Group is looking for an experienced and qualified Project Analyst to work as a part of the team on leading the transformation of the client current SAP ECC, CRM and other on-premise SAP systems to the latest SAP software version, RISE with SAP. A qualified Project Analyst will have extensive expertise in S/4HANA upgrades and related technologies, with a strong emphasis on fit-to-standard approach, particularly within the electric utility industry. This project emphasizes industry regulations and rules, implementing best practices in data quality, data migration, change management, and training services. As part of the team, the Project Analyst will be responsible for tasks including but not limited to: • Provide management of the entire IT project and system development lifecycles by managing projects through initiation, planning, execution, monitoring and controlling, and the project closure process., • Detail business needs and outcomes by assessing and documenting the current environment, including stakeholders, business processes, systems/tools, and data utilized/needed., • Conduct Problem Resolution: Identify and resolve any issues that arise during the project, ensuring that they are addressed promptly and effectively., • Solve complex business problems by providing technical advice and project solution alternatives., • Work with stakeholders to facilitate the improvement/re-engineering of business processes to align with technology needs., • Facilitate the elicitation of requirements/use cases/user stories with subject matter experts and manage through the requirements lifecycle., • In coordination with clients staff, manage complex vendor contracts to ensure schedule, budget, quality, performance, and products are consistent with contract deliverables., • Actively/proactively identify and manage risks and issues to minimize impacts to scope, schedule, and costs and provide detailed analysis., • Complete Documentation: Ensure that all project documentation is complete and up-to-date, including technical documentation, user manuals, and project reports., • Coordinate Training and Support: Provide training and support to end-users and stakeholders to ensure they can effectively use the new systems and processes., • Conduct Post-Implementation Review: Conduct a post-implementation review to evaluate the project's success and identify areas for improvement in future projects., • Support Continuous Improvement: Implement continuous improvement practices to enhance project delivery processes and outcomes. Provide lessons learned to the client Team Leaders., • Ensure a productive working environment for the team by maintaining focus on the sprint goal, removing/escalating roadblocks, fostering multi-disciplined team collaboration, and promoting transparency.Mandatory Experience:, • Minimum three (3) years of applying project management principles, methods, techniques, and tools experience., • Must possess a bachelor’s degree. A copy of the degree must be provided upon request. Additional qualifying experience may be substituted for the required education on a year- for- year basis., • Must have a minimum five (5) years of experience working as Project Analyst or a similar role with strong analytical skills to assess project performance, identify problems in business processes, and optimize operations for improved efficiency and effectiveness., • Must have a minimum three (3) years of previous working experience as a project Analyst on SAP S/4HANA implementations, Migrations and Projects.Desirable Experience:, • Must have a minimum two (2) years of experience with the U.S. electric utility industry or similar Public Utility industry., • Must have a minimum three (3) years of experience in project management software and tools to plan, track, and report on project progress and performance., • Must have a minimum three (3) years of experience of thorough understanding of project lifecycle management, strategic planning, risk management, and stakeholder management., • Must have a minimum three (3) years of experience with creating, reviewing, and maintaining project documentation and reports., • Must have a minimum three (3) years of experience with project scheduling tools and maintaining a project schedule as well as creating schedule-based reports., • Possession of SAP Certified Associate - Managing SAP S/4HANA Cloud Public Edition Projects. A copy of the certification must be provided upon request., • A minimum three (3) years of experience in Data Analysis, Financial Analysis & Management, and Budgeting to conduct cost-benefit analyses and manage project budgets., • Possession a current Project Management Professional (PMP) certification issued by the Project Management Institute. A copy of the certification must be provided upon request. The PMP certification is required and may not be substituted with additional experience.Equal Opportunity Employer:At Capio Group, our employees are our greatest asset and diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unyielding and is central to our mission and to our impact. We know that having diverse perspectives helps to generate better ideas to solve the complex problems of our diverse clients and the communities they serve. Powered by JazzHR GLjhyThlQs

Job Description Capio Group is looking for an experienced Test Analyst! Full-time employee - Sacramento Salary: $115,000 - $125,000 About Us: Capio Group is a California-based Information Technology Consulting firm serving the public sector since 2010. We assist the Government in delivering large, complex systems and solutions. Capio Group is a small, but quickly growing firm that mixes good ideas, with great people, to achieve extraordinary results for our clients. We offer the salary and benefits of the bigger companies, with the added bonus of a flexible workplace and a great work-life balance. Scope of Work: Capio Group is looking for an experienced and qualified Test Analyst to work as a part of the team on leading the transformation of the client current SAP ECC, CRM and other on-premise SAP systems to the latest SAP software version, RISE with SAP. This project emphasizes industry regulations and rules, implementing best practices in data quality, data migration, change management, and training services. Responsibilities will include analysis of business needs, hands-on testing including testing methodologies, test case creation support, supporting user acceptance testers and release planning. As part of the team, the Test Analyst will be responsible for tasks including but not limited to: • Effective partnering with key IT/Technology Services and business communities to assist with test case development and ensure effective use of methodologies and communicate test strategies, test results and performance., • Management of test planning, test scheduling, end-to-end testing, date-shifting coordination and expertise in User Acceptance Testing (UAT) and supporting end user testing., • Lead as well as perform testing related activities including User Acceptance Testing (UAT) and other testing (automated and non-automated) needs., • Participate as an active member of the test team to ensure the solution is delivered and tested properly., • Partner with peers and management team to continuously improve testing methods, processes, techniques and use of manual testing tools., • Perform quality reviews of test cases to ensure adherence to guidelines., • Serve as a Test Coordinator and support Risk-based testing and management of the test schedule., • Facilitate meetings as needed., • Perform defect management. Document defects, Problem Incident Reports (PIRs), and assist with test case plan population., • Monitor defects, participate in daily triage meetings, report status to management, and communicate information related to releases to stakeholders in a timely manner., • Perform or support regression test activities during periodic maintenance releases., • Resolve issues by using strong analytical and technical skills to address a variety of system related problems., • Review, update, and provide written comments on all testing related documentation, e.g. test cases, test results and reports.Mandatory Experience:, • Must possess a bachelor’s degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of the degree must be provided upon request., • Must have a minimum of five (5) years of working experience in the Information Technology or Information System (IT/IS) fields with extensive experience in the areas of software testing and quality assurance, including knowledge and experience overseeing testing portions of entire System Development Life Cycle (SDLC) to ensure quality, timely defect resolution(s), and software performance., • Must have a minimum of three (3) years FTE experience using industry leading requirement management, test management and defect tracking tools., • Must have a minimum of three (3) years experience analyzing business, functional and technical requirements and translating them into test requirements and test cases. This includes producing the following documents: testing requirements, testing platform architecture, test plan and strategy, test specifications, test configuration for various tests such as integration testing, system testing, regression testing, and stress & load testing., • A minimum two (2) years of experience with the U.S. electric utility industry or similar Public Utility industry., • At least three (3) years of experience using Test Application Lifecycle Management tools to document functional and non-functional requirements, design specifications, test cases and defects, and provide full traceability for projects., • At least three (3) years of experience preparing (i.e. setting & resetting) software testing harnesses including test tools and test environments, as well as formulating test data sets and test cases for various types of testing (e.g. system testing, functional testing, performance testing and regression testing)., • Possession of one or more certifications from the following: A copy of the certification must be provided upon request., • SAP Certified Associate - Implementation Consultant - SAP S/4 HANA Cloud Public Edition, Financial Accounting, • SAP Certified Associate - Implementation Consultant - SAP S/4 HANA Cloud Public Edition, Management Accounting, • SAP Certified Associate - Implementation Consultant - SAP S/4HANA Cloud Public EditionEqual Opportunity Employer:At Capio Group, our employees are our greatest asset and diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unyielding and is central to our mission and to our impact. We know that having diverse perspectives helps to generate better ideas to solve the complex problems of our diverse clients and the communities they serve. Powered by JazzHR IyoXgwXVYz

Job Description Capio Group is looking for an experienced Quality Assurance Consultant! Full-time employee - Remote Salary: $115,000 - $125,000 About Us: Capio Group is a California-based Information Technology Consulting firm serving the public sector since 2010. We assist the Government in delivering large, complex systems and solutions. Capio Group is a small, but quickly growing firm that mixes good ideas, with great people, to achieve extraordinary results for our clients. We offer the salary and benefits of the bigger companies, with the added bonus of a flexible workplace and a great work-life balance. Scope of Work: Capio Group is looking for an experienced and qualified Quality Assurance Consultant to work as a part of the team on leading the transformation of the client current SAP ECC, CRM and other on-premise SAP systems to the latest SAP software version, RISE with SAP. This project emphasizes industry regulations and rules, implementing best practices in data quality, data migration, change management, and training services. The QA Consultant will assist with planning, monitoring, controlling, executing, and assuring quality of the Client IT Project processes and work products, including the UAT processes and testing activities like system testing, performance testing, etc. As part of the team, the Quality Assurance Consultant will be responsible for tasks including but not limited to: • Review business requirements documentation to understand testing needs/requirements with respect to both functional and non-functional requirements of applications, application interfaces, and/or operational reports., • Manages the testing resources in compliance with the project plans., • Manages the execution of all test plans including leading and conducting unit, system, integration, performance, interface, regression, performance, and scalability testing., • Supports and facilitates user acceptance testing in alignment with the Tasks and Deliverable Requirements., • Facilitates defect reporting processes in alignment with all project plans., • Oversees the management of the test environments., • Collaborate with operations teams to identify areas for quality improvement., • Conduct audits and inspections to ensure compliance with established quality assurance standards., • Assist in the development of training material for quality assurance and compliance staff.Mandatory Experience:, • Must possess a bachelor’s degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of the degree must be provided upon request., • Must have a minimum of five (5) years of FTE experience providing quality assurance support for the automation testing efforts, including reviewing scripts, assessing automation environments, and validating test results. This experience must include creating test plans, generating, and maintaining test cases and other test-related documentation such as test results, test statuses and defects., • Must have a minimum of three (3) years FTE experience leading and executing both manual and automated integration, system, and performance testing activities, and supporting/coordinating user acceptance testing., • Must have a minimum three (3) years of previous working experience as a Quality Assurance Consultant on SAP S/4HANA Transformations, implementations, and Migration Projects.Desirable Experience:, • A minimum two (2) years of experience with the U.S. electric utility industry or similar Public Utility industry., • A minimum of three (3) years FTE experience maintaining non-production test environments including all of the following:, • Development and coordination of test data., • Data refreshes in test environments., • Release management and release coordination into test environments., • Possession of one or more certifications from the following: A copy of the certification must be provided upon request., • SAP Certified Associate - Implementation Consultant - SAP S/4 HANA Cloud Public Edition, Financial Accounting, • SAP Certified Associate - Implementation Consultant - SAP S/4 HANA Cloud Public Edition, Management Accounting Powered by JazzHR WQuxBZt2u2

Job Description Territory: NorCal (Sacramento, Stockton, Fresno, San Jose, San Francisco, Oakland). Ideal candidate would reside in SF Bay Area or Sacramento area. We are currently seeking a Clinical Genomic Specialist (CGS) to join our oncology sales team! The CGS is responsible for increasing the number of Hereditary Cancer test samples sent to Natera within their territory. This role will primarily focus on the Genetic Counselor call point within Cancer Centers. The Clinical Genomic Specialist will collaborate closely with oncology team peers to drive unit pull-through across the system, engaging with specialties such as Oncology and Surgical Oncology. Success in this role is achieved by securing Natera as the lab of choice and then working within the system to drive unit volume. Additionally, the CGS will play a key role in securing blood draw agreements and facilitating EMR (Electronic Medical Record) integration to optimize success. PRIMARY RESPONSIBILITIES: • Develop expertise in Natera's products, services, processes, policies, and teams, as well as competitor offerings, market practices, and payer/reimbursement dynamics to effectively position Empower., • Achieve sales targets by driving new patient adoption, expanding the user base, and acquiring new accounts., • Develop and execute a comprehensive business plan to acquire and retain clients, aligning with national goals and organizational values., • Implement sales strategies and marketing plans to maximize pull-through opportunities., • Target academic hematologists, medical oncologists, pathologists, and select community oncology sites to drive adoption., • Execute a strategic territory plan, managing sales performance, new account acquisition, customer retention, and revenue growth., • Build and maintain trusted relationships with physicians and accounts through education, strategic initiatives, and innovative solutions., • Collaborate with solid tumor-focused COS, ACOS, and Medical Affairs to drive renewals, resolve Missing Information (MI) issues, and optimize revenue., • Work with Key Opinion Leaders (KOLs) and key stakeholders to develop care pathways, institutional partnerships, and EMR integrations at academic and community cancer centers., • A Bachelor of Science degree is required; a background in nursing or related healthcare fields is preferred., • Minimum of three years of physician sales experience in the diagnostic laboratory industry, preferably in a genetics laboratory., • Background in medical or biological sciences, with clinical diagnostics experience in oncology preferred., • Strong market knowledge and experience selling to OB/GYNs, MFMs, or oncologists is highly preferred., • Proven track record of success in establishing new markets, launching new products, and driving rapid revenue growth., • Proficient in Microsoft PowerPoint, Excel, Gmail, and Salesforce.com., • Ability to travel 50%–75% within the designated territory., • Valid driver's license with a safe driving record. KNOWLEDGE, SKILLS, AND ABILITIES: • Strategic and forward-thinking; effectively work in teams while also being autonomous self-starters with experience in business analysis and a strong understanding of oncology and healthcare business trends., • Highly motivated to work in a fast-paced, mission-driven environment., • Capable of working independently, managing multiple projects, and prioritizing daily tasks while meeting critical deadlines., • Excellent communication, negotiation, and customer service skills., • Skilled in developing and leveraging cross-functional relationships to achieve work goals and objectives., • Comfortable with proactive outreach and consultative dialogue, effectively overcoming objections while aligning client needs with Natera's solutions., • Able to handle sensitive information with a high level of confidentiality., • Knowledge of oncology, hematology, chemotherapeutics, and targeted agents is a plus., • Proficient in Microsoft PowerPoint, Excel, Gmail, and Salesforce.com. The compensation package listed is for 1st year OTE, which are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. On-target earnings (OTE) represent the total potential income an employee can earn by achieving 100% of their performance goals. It combines a base salary with commissions and serves as an estimated figure rather than a guaranteed amount, providing a guideline based on average performance outcomes. On-target earnings (OTE) $195,000—$225,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit . Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: • BBB announcement on job scams, • FBI Cyber Crime resource page

Job Description Job Title: Junior Marketing Specialist Company: SevenPonds.com Location: West Sacramento, CA 95691 USA Salary Range: $50,000 - $55,000 Benefits: Paid Time Off (PTO) Position Summary: SevenPonds.com, a unique and compassionate online resource for individuals navigating end-of-life experiences, is seeking a passionate Junior Marketing Specialist for a full-time position in West Sacramento, CA. This is an exciting opportunity to contribute your skills to a purpose-driven platform that values creativity, empathy, and professional growth. Responsibilities: • Support the development and execution of marketing strategies to drive growth and monetization., • Manage and promote our end-of-life events section, enhancing user engagement and outreach., • Utilize SEO tools and AI to optimize visibility, user experience, and overall marketing efforts., • Analyze web traffic and user behavior to inform data-driven marketing decisions., • Build and maintain relationships with industry professionals and influencers., • Tech-savvy with proficiency in Mac, Google Workspace, and AI tools., • Hold a degree in marketing or a visually creative field., • Creative, analytical, and self-directed, with excellent problem-solving skills., • Strong interpersonal and professional networking abilities., • Exceptional visual sense and empathetic writing skills to connect with our audience., • Paid Time Off (PTO), • Direct mentorship and guidance from our founder., • Gain broad marketing experience across multiple channels and platforms., • Creative freedom and ownership to implement new ideas and strategies. If you are a creative, compassionate marketing professional ready to apply your skills to a purpose-driven startup, we want to hear from you. Please submit your resume and a cover letter explaining your interest and passion for this unique opportunity at SevenPonds.com. We look forward to reviewing your application and potentially welcoming you to our team. Company DescriptionSevenPonds.com is an online magazine and resource platform dedicated to end-of-life planning. We provide compassionate tools, expert guidance, and curated information to support individuals and families navigating this deeply personal journey. Our audience seeks both emotional reassurance and practical education—and we deliver both with care and clarity.SevenPonds.com is an online magazine and resource platform dedicated to end-of-life planning. We provide compassionate tools, expert guidance, and curated information to support individuals and families navigating this deeply personal journey. Our audience seeks both emotional reassurance and practical education—and we deliver both with care and clarity.

Job DescriptionSalary: About Us: SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve constituents better. We provide one platform for all government workflows - fill, pay, route, automate, sign, and populate. Built for how government really works, SimpliGov combines modern tech with a human touch: no-code tools, fast support, and proven results across 100+ agencies. We are growing rapidly and looking for talented, high-impact players to join our team! Role Overview: We are seeking a motivated and customer-focused Desktop Support Specialist to join the SimpliGov team. This person will be responsible for providing internal technical assistance to end-users, maintaining hardware and software systems, and ensuring smooth day-to-day technology operations. The ideal candidate will have a strong troubleshooting mindset, excellent communication skills, and a passion for solving IT problems. This is a hybrid role that will be required to work from our office in Sacramento, CA for 2-3 days per week, on average. Responsibilities: • Provide Tier 1 and Tier 2 support for desktop, laptop, mobile devices, and peripheral equipment (printers, monitors, docking stations)., • Install, configure, and troubleshoot operating systems (Windows) and common business applications (Microsoft365, etc), • Deploy, patch, and update hardware and software using endpoint management tools (Intune, SCCM, or equivalent)., • Set up and maintain user accounts, permissions, and group policies in Active Directory and related systems., • Assist with workstation imaging, hardware rollouts, and asset inventory management., • Respond to support tickets via IT ticketing system, • Provide in-person and remote support for end-users across multiple locations., • Document solutions, maintain technical knowledge base, and escalate complex issues as needed., • Collaborate with systems and network administrators to support IT infrastructure., • Ensure compliance with security policies and participate in IT best practices., • Assist with occasional in-office responsibilities (building access, deliveries, hardware, supply levels, etc) as needed Qualifications: • This is a HYBRID role that requires 2-3 days per week in our Sacramento office., • 3-5 years of experience in desktop or IT support rolerequired, • Strong knowledge of Windows operating systems required, • Experience supporting a distributed workforce required, • Familiarity with Active Directory, Group Policy, and user account management., • Understanding of networking basics (TCP/IP, DNS, DHCP, VPN)., • Experience with device management tools (SCCM, Intune, or equivalent)., • Strong customer service and communication skills Preferred Qualifications: • Associates or Bachelors degree in Information Technology, Computer Science, or related field., • CompTIA A+, Network+, or Microsoft/Azure certifications., • Experience supporting cloud-based tools (Microsoft 365, Google Workspace)., • Exposure to ITIL service management practices., • Experience working in a rapidly scaling organization What We Offer: • Medical, dental, and vision insurance plans, with 80% employer contribution for employees and 75% for dependents (contributions based on base-level plan; buyup plans available at additional costs), • Company-sponsored life, short-term, and long-term disability insurance, • 11 Paid holidays, • Flexible paid time off policy, • 401k plan with 4% employer match, • Monthly stipends for home office expenses, • Monthly wellness stipends Legal Disclaimers: SimpliGov does not currently sponsor applicants for work visas. The US base salary range for this full-time position begins at $70,000 + benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. SimpliGov participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates.

Job Description Are you ready to Join the Revolution with one of the most innovative, fastest-growing tree care companies on the West Coast? A Plus Tree is looking to hire the best of the best, and our goal is to ensure talent is rewarded with great compensation and a fulfilling career. We're looking for a versatile Web Developer & IT Support Specialist to support both our software development efforts and internal IT operations. This role is ideal for someone who enjoys building and maintaining web and mobile applications while also serving as a technical resource for end users. You'll collaborate across teams to support daily operations, drive new feature development, and maintain our infrastructure and security standards. This is an on-site position based in Sacramento, CA. Responsibilities · Respond to help desk tickets, troubleshoot user issues, and escalate or assign as needed. · Monitor internal support channels (Teams, phone, chat) and provide timely assistance. · Deliver training and guidance on internal software tools to staff. · Triage and resolve software bugs and performance issues across web and mobile platforms. · Develop new features, integrate third-party APIs, and maintain cross-platform compatibility. · Maintain technical documentation for codebases, systems, and user-facing resources. · Participate in planning meetings and help prioritize features and technical tasks. · Administer SharePoint and Microsoft 365 environments, including permissions and group access. · Manage security compliance using MDM (Hexnode), EDR (CrowdStrike/eSentire), and regular audits. Preferred Skills · PHP · JavaScript · MySQL · CSS · HTML Preferred Experience · React Native · Angular Benefits: Health insurance, Dental insurance, Vision Insurance, Life insurance, Paid Sick Leave, Paid Time Off, 401(k), and 401(k) Matching. *A Plus Tree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: Position: Junior Systems Administrator Classification: Full-Time, Exempt Reports to: IT Operations Manager Date: September 2025 MISSION: Futuro Health launched in 2020 to address the critical shortage of workers in the healthcare sector. Our nonprofit mission is to improve the health and wealth of communities by growing the largest network of allied healthcare workers in the nation. Initially funded by a $130 million investment from Kaiser Permanente through a collective bargaining agreement with SEIU-UHW, Futuro Health has since grown to have a portfolio of funders, grants and contracts to do our work that is life changing. Every year, thousands of diverse adults become Futuro Health Scholars and pursue training to earn their credentials for a wide array of in-demand allied healthcare roles. What sets Futuro Health apart is our comprehensive approach to supporting Futuro Health Scholars throughout their education journey and our deep expertise in the healthcare sector. We address the healthcare workforce shortage by personalizing education journeys for diverse adults to enter into allied healthcare careers at low or no-cost. More on Futuro Health can be found at . OUR VALUES • Scholar Centered: We keep Scholars and equity at the center of our work., • Quality Solutions: We design quality solutions that are agile, inclusive, and scalable – for employers, partners, and communities., • Data-Driven Innovation: We continuously improve and innovate – and use data to inform our decisions., • Future Focused: We look toward the future and embrace new opportunities., • Collaborative: We earn and maintain trust through collaboration and acting with integrity and accountability. Position Summary: Under general supervision, the Jr. Systems Administrator at Futuro Health provides essential technical support to personnel, ensuring seamless operations through adept handling of computer hardware, software, and networks. This role involves installing, setting up, diagnosing, troubleshooting, and repairing issues with devices, software, hardware, networks, and peripheral equipment. In addition, the Jr. Systems Administrator will be responsible for overseeing the work of desktop support technicians, ensuring that all support requests are handled efficiently and effectively. The position adheres to typical business hours 8am-5pm, Monday through Friday. Some travel will be required. Primary Duties and Responsibilities: • Serve as a primary point of contact for all computer and system-related concerns from Futuro Health personnel and partners., • Efficiently triage helpdesk tickets, escalating when necessary to ensure timely resolution., • Supervise and provide guidance to desktop support technicians, ensuring adherence to company policies and procedures., • Document processes for technical support and end-users, ensuring knowledge retention and transfer., • Configure and deploy computer hardware utilizing Intune., • Collaborate with the IT Operations Manager in the development of Intune deployment packages., • Monitor operating systems and other software for necessary updates through Intune., • Stay vigilant in monitoring system vulnerabilities via MS Defender for Endpoint or other AV / EDR software., • Identity & Access Management: Manage Entra ID users, groups, and roles. Assign and audit Microsoft 365 licenses. Configure Conditional Access Policies for secure sign-ins. Enforce Multi-Factor Authentication (MFA) and password policies., • Monitoring & Alerts: Use Azure Monitor and Log Analytics to track system health. Set up alerts for resource usage, failures, or security events. Monitor Microsoft 365 service health and incident reports., • Security & Compliance: Review and respond to Microsoft Defender for Cloud alerts., • Automation & Scripting: Write basic PowerShell scripts for user provisioning, reporting, and automation., • Backup & Recovery: Monitor Veeam backup solution for failures and intervene as necessary., • Proven experience in IT support, with a strong understanding of desktop support operations, tools, and best practices., • Minimum of 5 years in a technical support role, with at least 1-2 years in a supervisory or team lead capacity. Demonstrated ability to manage and mentor technical staff, delegate tasks effectively, and ensure timely resolution of support issues., • Proficiency in OS Imaging and software deployment., • Exposure to Azure Entra ID and/or Intune., • Email system administration & troubleshooting experience with Microsoft Exchange or Office 365., • Expert-level understanding of hardware and software, with proven expertise in diagnosing complex problems and applying effective solutions., • Familiarity with anti-virus, anti-spam, wireless communication, mobile devices, and information technology security., • Strong customer service orientation, with the ability to work effectively under pressure and multitask. Supervisory Responsibility: This role will have supervisory responsibility over other staff. Work Environment/Travel: This is a remote role. Travel will also be required to attend meetings and conferences. Physical Demands: Able to sit, stand, and type for long periods of time. Ability to work irregular hours including after hours and weekends although this will be infrequent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position Type: This position is full-time, exempt. The hours may include weekends, nights and holidays. Comprehensive Benefits: These excellent benefits are designed to enhance you and your family's well-being and support your success. • Platinum Tier Medical Plans: Choose from PPO, HMO, and HDHP options, all fully paid for by Futuro Health., • Dental and Vision Plans: Comprehensive coverage, fully paid for by Futuro Health., • Life and AD&D, Long and Short-term Disability, and EAP: Fully covered by Futuro Health to ensure your peace of mind., • 401K Plans: Traditional and Roth Safe Harbor Plans with a 100% match up to 4% of employee contributions (subject to IRS limits). Immediate vesting., • Flexible Spending Accounts: Options include FSA, HSA, and Limited FSA Plans., • Voluntary Ancillary Benefits: Additional coverage for hospital stays, critical illness, accidents, legal services, identity theft protection, and pet care., • Reimbursements: Mobile phone, internet, and gym membership costs., • Wellness Programs: Access to a variety of wellness initiatives to support your overall health.