Vertex Professional Services

About the job POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Finance & Accounting Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Culinary Administrative Coordinator to join the opening team at SLS Barcelona. Under the guidance of the Director of Culinary, you will: Keep up to date all HACCP protocols, being the person in charge for the Chefs to ensure their compliance Coordinate the cost recipe forms data base of all outlets Assemble the full range of schedule for all kitchen operation, keeps accurate record of Holidays and statutory days Works closely with HR department to provide extra staff requirements and keeps factorial program updated on check in and out of the staff It’s the point of contact for our outsourcing company of health and safety , and works closely with them in the monthly audits. In charge of update the team in any change on legislation involved in any kitchen operation Supervises our well-organized storerooms and inventories that allow for a smooth-running kitchen. Proposes changes on the equipment and keeps updated any status on repairs with external suppliers Qualifications What we are looking for... Expert in office package, with emphasis in Excel . Very well organized and with methodical thinking. You value learning and development and are looking to join a hard-working team, aiming to make the best food out there. Previous experience as health and safety assistant is an advantage. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You make people feel good - your team, guests and colleagues alike. Methodical and process-driven approach to tasks, but also able to work flexibly and calmly to meet deadlines. Ability to take ownership of important issues, solve problems and make effective decisions. Ability to work positively and collaboratively to achieve the highest standards of delivery at work. You’re not precious. We leave our egos at the door and help get stuff done. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Administration The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Guest Experience Agent to join the opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. Greet and assist guests in a warm, courteous, and professional manner. Accommodate general and unique requests. Inform guests of the facilities and all the things to do in the hotel, including providing information on our restaurants and bars. Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics. Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information and personalized recommendations for dining, activities and local attractions, tailored to their preferences. Manager all concierge functions, securing tickets for events, organizing tours, arranging transportation and keep up-to-date with the latest trends. Establish and maintain relationships with local service providers, restaurants, and attractions to ensure guests have access to exclusive experiences. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Work closely with the Front Office, Housekeeping, Food & Beverage and other departments to communicate guest preferences and special requests. Maintain accurate records of guest preferences and past interactions to personalize future stays. Report any issues to the correct department and check to ensure the work has been completed. Proactively keep an eye on all our public area spaces, whether it’s spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost. Assist with training hotel staff on guest service best practices and VIP protocols. Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Put guests at the center of everything, striving to provide an exceptional service. Qualifications What we are looking for... Minimum of 2 years of Front Office/Guest Relations experience, preferably in an upscale or lifestyle brand hotel. Previous experience with opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Ability to multitask and work in a fast-paced environment while maintaining attention to detail. Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. You are naturally a confident person who is able to approach people and initiate conversation. Excellent verbal and written communication skills. Fluent in Spanish and English. Ability to adjust services and approach based on changing guest needs and hotel dynamics. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Concierge The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

¿Te gustaría impulsar tu carrera participando en la estrategia de crecimiento de una de las cadenas de salones de manicura con mayor expansión en Barcelona? ¿Te motiva combinar análisis estratégico, optimización operativa y proyectos de desarrollo de negocio en un entorno dinámico y joven? ¡Esta oportunidad es para ti! En Arpías buscamos: Business Development & Strategy Support Intern – HQ Ubicación: Barcelona (oficina HQ) Jornada: A convenir según disponibilidad académica Duración: Prácticas con convenio, posibilidad de crecimiento Fecha de inicio: A definir Responsabilidades: Business Development & Strategic Support - Liderar proyectos estratégicos, como la revisión de jornadas laborales, optimización de turnos y asignación de recursos. - Colaborar en el análisis y actualización de modelos de precios para maximizar la competitividad y rentabilidad. - Contribuir en la creación y mejora de presentaciones clave para la expansión y posicionamiento del negocio. Talent Strategy: - Realizar el primer contacto con candidatos/as, asegurando la alineación de perfiles con las necesidades estratégicas del negocio. - Apoyar en el proceso de onboarding, garantizando una excelente employee experience. Marketing y Brand Development: - Gestionar y coordinar colaboraciones estratégicas con marcas e influencers para fortalecer el posicionamiento de Arpías. - Apoyar la ejecución de iniciativas de marketing y eventos que refuercen la estrategia de crecimiento. Operational Excellence: - Gestionar y optimizar procesos administrativos (pedidos, facturación, coordinación logística) en colaboración con los equipos de tienda y el área de operaciones. - Identificar oportunidades de mejora en procesos internos para aumentar la eficiencia y escalar operaciones. Requisitos: - Nivel avanzado de español e inglés (oral y escrito). - Flexibilidad horaria (compatible con clases y exámenes). - Manejo de herramientas digitales como Google Workspace (Docs, Sheets, Drive, etc.) y Microsoft Office (Word, Excel, PowerPoint). - Excelentes habilidades de organización, comunicación y atención al detalle. - Proactividad y ganas de aprender. ¿Qué ofrecemos? - Formación práctica en múltiples áreas: Aprenderás de cerca cómo funciona el día a día en la sede central de una empresa en expansión. - Entorno de trabajo dinámico y con propósito: Tendrás la oportunidad de colaborar con un equipo joven, motivado y con ganas de transformar el sector - Posibilidad de continuidad: Las personas que realizan prácticas con nosotros y destacan tienen la posibilidad real de quedarse en el equipo. - Reconocimiento y aprendizaje constante: Nos tomamos muy en serio el desarrollo profesional y personal de nuestro equipo. ¡Esperamos que esta oportunidad sea el primer paso de una carrera llena de aprendizajes y crecimiento dentro de Arpías!

Job Opening: Business Assistant We're hiring an efficient and driven Office Administrator & Sales Assistant to join our team immediately. This part-time role (30 hours/week) could become full time is ideal for someone who thrives in a fast-paced environment and knows their way around invoicing systems. Responsibilities: Managing daily office operations and administrative tasks Supporting the sales team with client follow-ups and lead coordination Handling invoicing and billing using billing software (facturación) Basic bookkeeping, data entry, and document preparation Requirements: Experience in office administration and sales support Proficiency with invoicing systems (sistemas de facturación) and Microsoft Office Excellent organizational and communication skills Fluent in English; additional languages are a plus Start Date: ASAP

We are looking for a dynamic, versatile operations assistant, who is eager to join a student residence with 128 rooms (223 beds) in Barcelona. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location. Your responsibilities: -You are the (first) face of our reception at the student residence -You take care of our customer service; you help students at the counter, by mail, and over the phone -You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards -You accompany visitors and future clients during open days, a tour of the facilities, etc. -You support the administration office -You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening) -You apply the neccesary protocols in emergencies -This role requires you to work in shifts, with a rotating schedule of 40-hours a week, planned within Monday to Sunday from 7am to 11pm with corresponding weekly breaks and holidays. Your skills: -Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas …) will be positively valued -Experience in hospitality industry -You speak Spanish, as well as English -You know how to work with MS Office -You have some interest and knowledge of costumer service, social networks and new technologies What we offer: -The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe -You will help build the future by working with and for the student generation -Opportunities for further development and (international) growth -A pleasant workplace in Barclona with a fun, dynamic team -An attractive, competitive salary complemented by numerous additional benefits