MK RENOvacion

Importante escuela de negocios ubicada en Hospitalet de Llobregat, precisa incorporar un/a Secretario/a Académico/a para cubrir una posición temporal de tres meses aproximadamente. Sus principales funciones serán: • Seguimiento de los parámetros de rendimiento académico y conexión de los alumnos., • Fidelización de alumnos por medio de la atención personalizada en base a los criterios de atención al alumno definidos., • Coordinación de la actividad de los profesores y directores de los programas asignados en base a la planificación establecida., • Evaluación de la actividad del profesor y análisis de encuestas de satisfacción de los alumnos para garantizar los estándares de calidad establecidos en los programas asignados., • Gestión del Campus Virtual., • Formación de Campus virtual a profesores. Se requiere: • Titulación Superior, preferiblemente en el ámbito de la educación y/o Atención al Cliente., • Paquete office nivel intermedio., • Capacidad de organización, planificación y gestión., • Experiencia en atención al cliente/alumnado., • Ingles B2 (valorable)., • Habilidades en la detección del talento de nuestros estudiantes Se ofrece: • Jornada completa. De lunes a Jueves de 11:30 – 20:45 (8h y 30min de jornada efectiva + 45 minutos de descanso) y Viernes 6 horas de 09-15h., • Contrato ETT 3 meses + posibilidad continuidad, • Salario 20.000 euros anuales

We are looking for a dynamic, versatile operations assistant, who is eager to join a student residence with 128 rooms (223 beds) in Barcelona. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location. Your responsibilities: -You are the (first) face of our reception at the student residence -You take care of our customer service; you help students at the counter, by mail, and over the phone -You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards -You accompany visitors and future clients during open days, a tour of the facilities, etc. -You support the administration office -You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening) -You apply the neccesary protocols in emergencies -This role requires you to work in shifts, with a rotating schedule of 40-hours a week, planned within Monday to Sunday from 7am to 11pm with corresponding weekly breaks and holidays. Your skills: -Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas …) will be positively valued -Experience in hospitality industry -You speak Spanish, as well as English -You know how to work with MS Office -You have some interest and knowledge of costumer service, social networks and new technologies What we offer: -The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe -You will help build the future by working with and for the student generation -Opportunities for further development and (international) growth -A pleasant workplace in Barclona with a fun, dynamic team -An attractive, competitive salary complemented by numerous additional benefits