Commercial & Customer Strategy Manager
hace 1 día
Madrid
We're seeking a Commercial & Customer Strategy Manager to join our Sales Analytics & Business team. What are we looking for? A visionary leader, passionate about data and with a strategic customer-centric approach. Someone capable of contributing innovative ideas to build customer loyalty, boost sales, and increase purchase frequency. What will your responsibilities be? • Lead and drive initiatives to improve customer-focused actions, maximizing sales and purchase frequency., • Identify opportunities to improve sales in key categories, optimizing promotions, pricing and assortment., • Direct the creation and development of the Data Road Map, ensuring the necessary tools for implementing action plans., • Develop and implement strategic plans to improve customer KPIs (number of customers, frequency, number of tickets) and the growth of key product categories (sales, market share)., • Ensure the measurement of results from implemented actions and take corrective decisions in case of deviations., • Propose differentiating actions based on data and customer feedback, to outperform the competition and drive sales and customer loyalty., • Track initiatives in collaboration with the various involved departments, establishing clear objectives., • Collaborate cross-functionally with other departments to develop and implement new commercial initiatives., • Analyze results and develop high-level strategic presentations for the departments involved., • Stay updated on market trends, analyzing the competition at national and international levels, and presenting strategic comparative reports. What do you need to succeed? • University degree oriented towards strategic decision-making based on data., • 6 years of experience in strategic consulting., • Advanced English (French proficiency will be valued)., • Strategic vision and customer-centric approach., • Leadership and team management skills., • Lateral influence and effective communication skills., • Excellent data analysis and interpretation skills., • Initiative and decision making What do we offer? • The opportunity to lead the commercial strategy of a leading company in retail., • A dynamic and collaborative environment where you can develop your full potential., • A competitive salary package and additional benefits. Interested? Apply now and join our team!