ARTE Y GLAM SL

Ofertas sugeridas de otras empresas

• American Express Global Business Travel

  

  Corporate Travel Consultant

  hace 7 horas

  Almería

  As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. Advise and arrange travel for corporate business customers (both individuals and groups). Arrange and book domestic and international business travel, in a variety o

• Concentrix

  

  Customer Representative (Hungarian and Romanian speaking) - On site FA02

  hace 15 horas

  Almería

  Experience the power of a game-changing career.Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses with technology and integrated

• American Express Global Business Travel

  

  Corporate Travel Consultant - American Express Global Business Travel

  hace 6 días

  Almería

  As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do • Advise and arrange travel for corporate business customers (both individuals and groups), • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services, • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations, • Use Global Distribution Systems (GDSs) such as Amadeus. Training may be provided, • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements, • Use positive telephone service techniques and act on special customer requests, • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For • Passion for excellence in client service, including proactive anticipation of needs, • Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo), • Professional communication in German & English (written and verbal), • Attention to detail, • Act with integrity, and look after personal traveler information, • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation), • Resolving customer issues quickly and independently / with supplier, • Teamwork and openness to feedback

• American Express Global Business Travel

  

  Corporate Travel Consultant - almería

  hace 6 días

  Almería

  As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do • Advise and arrange travel for corporate business customers (both individuals and groups), • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services, • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations, • Use Global Distribution Systems (GDSs) such as Amadeus. Training may be provided, • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements, • Use positive telephone service techniques and act on special customer requests, • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For • Passion for excellence in client service, including proactive anticipation of needs, • Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo), • Professional communication in German & English (written and verbal), • Attention to detail, • Act with integrity, and look after personal traveler information, • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation), • Resolving customer issues quickly and independently / with supplier, • Teamwork and openness to feedback

• Concentrix

  

  Customer Representative (Hungarian and Romanian speaking) - On site FA02 - Concentrix

  hace 5 días

  Almería

  Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On site), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role As a Customer Service Representative in our team, you will: • Handle calls through CRM agent portal, • Create quotations and orders via SAP system, • Expedite and communicate expected delivery times to customers, • Offer basic product advice to individual customer needs (at least catalogue knowledge), • Provide first level technical assistance to help customers identify their requirements for products and services Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Have a proficient or bilingual level of Hungarian and Romanian, and advanced English, • Are minimum a high school graduate, • Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance, • Are customer oriented, have excellent communication skills and have a commercial attitude and awareness, • Have a business mindset will help you engage better with your contacts Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full time 39 hours/week permanent contract, Monday to Friday from 7:30 to 16:30, • Salary: 19.623 euros gross/year up to 4.000 euros gross/year bonus, • Great office location in Barcelona, • Full paid training about the company and the project you will be working on, • Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

• Concentrix

  

  Customer Representative (Hungarian and Romanian speaking) - On site FA02 - almería

  hace 5 días

  Almería

  Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On site), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role As a Customer Service Representative in our team, you will: • Handle calls through CRM agent portal, • Create quotations and orders via SAP system, • Expedite and communicate expected delivery times to customers, • Offer basic product advice to individual customer needs (at least catalogue knowledge), • Provide first level technical assistance to help customers identify their requirements for products and services Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Have a proficient or bilingual level of Hungarian and Romanian, and advanced English, • Are minimum a high school graduate, • Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance, • Are customer oriented, have excellent communication skills and have a commercial attitude and awareness, • Have a business mindset will help you engage better with your contacts Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: • Full time 39 hours/week permanent contract, Monday to Friday from 7:30 to 16:30, • Salary: 19.623 euros gross/year up to 4.000 euros gross/year bonus, • Great office location in Barcelona, • Full paid training about the company and the project you will be working on, • Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

• Bizneo HR

  

  Account Manager (Remote) - Bizneo HR

  hace 26 días

  Almería

  En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

• Maite.ai

  

  Account Manager & Customer Care - Maite.ai

  hace 1 día

  Almería

  Join Maite.ai and help the customer service team transform the field of artificial intelligence applied to the legal sector At Maite.ai, we are transforming the way legal professionals work with artificial intelligence. With a validated product growing at a double-digit rate month after month for more than two years, we are looking for an ambitious professional to join as an Account Manager, building the proactive operations that will drive our retention and expansion in the legal sector. If you are passionate about customer success, AI, and building scalable retention strategies in dynamic environments, this opportunity is for you. About Maite.ai We are an AI-native company with a strong focus on excellence and user satisfaction. Our culture is built on meritocracy of ideas, critical thinking, and attention to detail. Currently, we have a market-validated product with over 3000 clients and 100,000+ users, and we are in full-scale growth mode. And Maite.ai is now proudly part of the Doctrine group, the leader in Legal AI in Europe. We are looking for a highly proactive professional to take ownership of account management and customer loyalty in Spain, motivated to build, automate, and scale our Customer Success operations. About the Role As an Account Manager / Customer Success Manager, you will be the key player in ensuring our clients get the absolute most out of Maite.ai from minute one. Your mission will be to drive account retention, expansion, and loyalty by deeply understanding the workflows of the legal sector. Additionally, you will play a foundational role in building our proactive customer success operations from scratch, ensuring our artificial intelligence becomes an indispensable tool in their day-to-day. What You’ll Do ✅ Lead key account onboardings, ensuring a fast adoption that is fully tailored to the specific reality and needs of each law firm. ✅ Manage client communication across email, phone, and our ticketing platform. Your goal is to always provide clear, human, and practical answers, leveraging artificial intelligence to be as efficient as possible. ✅ Own problem resolution from start to finish. You will execute all necessary operations and dive into the details to guarantee that clients get their issues or questions completely solved. ✅ Run proactive user tracking. You will identify users with low adoption rates and stay one step ahead by offering help sessions or targeted training in legal prompting. ✅ Own the success metrics. You will manage contract renewals and work directly on customer retention, taking ownership of monitoring and improving critical indicators such as churn rate and net promoter score. ✅ Spot upgrade opportunities. You will understand your clients so well that you will know exactly when a law firm needs to transition from a Plus plan to a Teams environment, or from Teams to a Custom plan. ✅ Automate processes using artificial intelligence. You will not just help clients use AI, you will apply it in your daily routine to build and scale our proactive operations without ever losing the personal touch. ✅ Create and standardize playbooks. You will work hand in hand with the reactive support team to document and build our customer success operations from the ground up. What We’re Looking For 🔥 Proven experience as an Account Manager or Customer Success Manager, ideally in a SaaS, software, or tech environment. You know how to manage and grow a client portfolio. 🔥 Experience with CRM and technical support tools: It is essential that you have solid experience with these types of tools (Intercom, Freshdesk, Zoho CRM, Salesforce, etc.) so that you can join the team and hit the ground running right away. 🔥 Absolute proactivity: The mental agility to spot a potential problem and solve it before the client even complains. 🔥 Approachability, empathy, and problem-solving: You are a great listener, you understand user frustrations, and you communicate in a clear, direct way. Zero textbook answers, 100% real solutions. 🔥 Strong organizational and negotiation skills: Ability to flawlessly manage multiple accounts at different stages of their lifecycle without losing focus. 🔥 Professional English (Mandatory). ⭐ (Optional) Legal background or professional experience in the legal sector. Understanding how a lawyer thinks, their deadlines, and their daily routine is a massive advantage in connecting with them. ⭐ (Optional) Familiarity with AI tools and a genuine curiosity to use them to optimize your own work. ⭐ (Optional) Proficiency in French. What We Offer 💰 Base gross salary: 30.000€. 🧾Permanent contract 🏡 100% remote work from anywhere in Spain with a flexible schedule. We focus on results, not hours, with a culture of efficient and essential meetings to promote a real balance between your personal and professional life. We organize regular in-person meetups with the entire team. 💻Top-tier tech equipment and a budget for a home office setup included. 🏢Coworking space membership included. 💆6 additional days of annual leave each year, on top of the 22 statutory days. A total of 28 vacation days per year. 🍝 Coverflex card to manage your meal, transportation, training, and childcare benefits. 🗣️ Language classes included to support your continuous learning and professional growth. 🚀 Fast growth in a company with a strong Product-Market Fit and a unique opportunity. 📈Leadership career progression within the Doctrine group. 🎯 A highly motivated and focused team where innovative ideas are welcomed. If you are looking for a leadership opportunity in a fast-growing AI company at the forefront of the legal transformation in Europe, we want to meet you. 📩 Apply now and be part of the legal AI transformation with Maite.ai! 🚀