Area Manager Client Technical Solutions
hace 1 día
Palma
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: The Area Manager will be responsible of overseeing the performance of mid and small-size API client partners . The team members with roles of TAM will be reporting to the Area Manager providing active support and contributing as a mentor to develop team skills. The Area Manager will balance workload and assign portfolios to team members, and provide active support to Area Sales managers in developing successful tandems. Job Responsibilities • Ensure the achievement of the company’s staffing needs by directing and controlling the recruitment of employees., • Team upskilling, mentoring and coaching in business and soft skills., • Perform weekly 1x1s reviewing performance, project status, plans, portfolios and targets pace., • Contribute to the identification of issues and opportunities., • Provide input in definition of region strategy., • Build strong relationships with internal and external stakeholders. Required Skills • Project Management experience in the Tech space preferably, • Excellent communication skills (written and verbal), • Agile Methodology experience, • Fluent English, • Effective Time Management and prioritization, • Strong analytical skills, • Minimum of 5 years in Tech Support, • Development Projects Implementation experience highly desirable, • Travel Industry Experience (highly desirable), • Proven problem-solving abilities and initiative., • Knowledge of REST API, XML, JSON, and similar technologies, • Experience working with Databases & SQL, • Understanding of automation practices throughout the development, build, and deployment phases of the application life cycle., • Experience/knowledge building or integrating management and continuous integration tools, • Bachelor's Degree in Computer Science, Information Systems, or Industrial Engineering or similar (highly desirable) At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
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