Dispatch Specialist Spain (d/f/m)
2 days ago
Madrid
Are you wondering what is inside Beckman Coulter Diagnostics? Take a closer look. At first glance, you will see that for over 80 years, we have been dedicated to advancing and optimizing the laboratory to advance science and healthcare. Join a team where you can be heard, be supported, and always be yourself. We are building a culture that celebrates the backgrounds, experiences, and perspectives of all our associates. Look again and you will see that we are investing in you, offering you the opportunity to build a meaningful career, be creative, and try new things with the support you need to succeed. Beckman Coulter Diagnostics is proud to work alongside a community of six other diagnostic companies at Danaher. Together, we work at the pace of change to improve patient lives through diagnostic tools that address the world's greatest health challenges. The Dispatch Specialist at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, managing logistics, and ensuring a quick and efficient service delivery to our clients. This position is part of the Call Center service located in Madrid and will be on-site. At Beckman Coulter, our vision is to relentlessly reinvent healthcare, one diagnosis at a time. You will be part of the Call Center team and report to the Customer Support Manager responsible for the Spain hotline, dispatch, and customer service administration. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Dispatch Specialist position is for you in the organization, and read on. In this role, you will have the opportunity to: • Coordinate and prioritize field interventions, • Manage and track the logistics around these interventions, • Ensure the interface between clients and the After-Sales Service team of Beckman Coulter Spain The essential requirements of the position include: • A minimum of 2 to 3 years of experience in a dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare sector., • Fluent in Spanish, Portuguese, and English (written and spoken), • Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously. It would be a plus if you also have prior experience in the following areas: • Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.), • Ability to work independently as well as in a team, in a fast-paced environment., • Proficiency in other languages would be an asset. #LI-KS1 At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit ___.
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