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Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again. Our client is looking for a Customer Service Specialist for the retail sector specialising in luxury products. This is a leading sleep company selling high quality mattresses and bedding. Your responsibilities and impact as a Customer Service Agent will be: Your mission is to support clients’ activities by offering world-class service to their customers. You will work on projects of top prestigious and worldwide brands. - Answer incoming queries from customers - Identify issues and provide solutions - Ensure high level of customer satisfaction - Record data in the CRM system - Ad-hoc support - Be a team player and participate in the success of the team and project Skills, qualifications, and interests you need to succeed in this role: - You have a native level of Hebrew and a good level of English - You have EU citizenship or hold a valid work permit for Portugal - You are motivated, reliable and committed in your work - Customer service and quality is part of you - You have a drive for excellence and professionalism - You have excellent communication skills - You are a real team player and willing to work with many other nationalities What’s in it for you? - Type of contract: a long term fixed term contract, renewable every year - Working hours: 40h/week (8h/day) from Sunday to Thursday, from 10:00 am to 19:00 pm - Salary conditions* – 2 options: - Including free accommodation (shared flat, all bills included): 1400€ gross/month - Excluding accommodation: 1700€ gross/month - Private health insurance after 6 months of contract (additionally to standard insurance) - Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) - Relocation support for international candidates: - Reimbursement of your initial flight expenses after 9 months - Airport pick up - Help in paperwork, opening bank account, etc. upon your arrival. - A company which fully supports you and wants to make your experience great - Free Portuguese lessons, cooking classes, sport activities and social events organized by the company - A dynamic, open minded and multicultural environment, including 82 different nationalities - A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment - A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc. - Real career opportunities: opportunity to enter a development program within 6 months to get access to other opportunities within the company: from a different projects to QA, Team Lead or Supervisor roles Your Future Company: Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration. The Lisbon experience encompasses many things. Lisbon offers all the enjoyments you would expect of a Capital, yet with half the fuss of other European capitals. Are you into neighborhood festival or into sunset watch from the old Moorish castle? Lisbon has definitely a lot to offer and give the opportunity to enjoy different lifestyles. What should you expect from living in Lisbon? - A colourful city view and a rich cultural history - Pros of living in a European capital on a budget - Delicious Portuguese cuisine and famous café culture - Friendly people, good vibes and a happy-go-lucky urban life - Warm climate all year and a sunny beach life next to the Atlantic - A large English-speaking local community and international environment This project is not for you? Still send us your CV, we have plenty of other opportunities we can discuss with you!

hace 6 horas

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Did you ever dream about living on a sunny island and develop your professional career at the same time? Our client is looking for motivated and professional Customer Support agents that are ready for an adventure. Fuerteventura is calling! Your responsibilities and impact as an Incentive Supporter: •Satisfy Customers in different matters (phone, chat and E-Mail) •Being responsible for the positive reputation of a major brand •Acting in the interest of the customer and the company to resolve complaints mutually with a compromise Skills, qualifications and interests you need to succeed in this role: •You are a native German Speaker •You have completed your school education •Having a valid work permit for Spain (required) •You are open minded and looking for a job abroad What’s in it for you? •Paid training with specially assigned employees who teach all the basics •Salary during probation period: 1400 € net; salary after probation period: 1500 € net •The possibility to work full or part time •Health insurance provided by the employer •Help with paperwork •Possibility to use accommodation for the initial period •Internal appreciation program in the form of bonuses •Planning security and optimal combination with private life •An employer who cares about the well-being of its employees What should you expect from living on the sunny Island Fuerteventura? •Delicious traditional cuisine •Friendly people and good vibes •Warm climate all year and a sunny beach life next to the Atlantic •A large English-speaking local community and international environment Your Future Company: Located in Fuerteventura, you will find a company that takes care of you from your career development, language skills and to your social integration. Your prospective new employer is a multinational organisation that is a leading provider of matching, target-fulfilling reward solutions for marketing, sales and personnel.

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Working for one of the biggest search engines worldwide and being part of an American technology company sounds tempting? Do not miss the opportunity to live and work in one of the most vibrants metropoles in Europe- Lisbon. We are searching for candidates that want to expand their horizon abroad! Skills, qualifications and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them! •You are a native German speaker (this is a must!) + a good level of English •You are looking for a job opportunity abroad •You are motivated and committed to your work •You have no troubles with writing in German •You are a team player and willing to work with many other nationalities •Sales/ Commercial background is a plus •Previous experience in Customer Service or credit recovery experience is a plus Your responsibilities and impact as a Technical Advisor for Home Automation Systems will be: •Provide support on customers by responding to inbound requests + document relevant case information •Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels •Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels •Ensure excellent customer satisfaction through responding in an appropriately and friendly manner •You will work in a multicultural team environment alongside a diverse team What’s in it for you? •CDI - 3 months of trial period •Working hours: Monday to Sunday, rotating shifts 8 am to 5 pm •A package in line with the market: 1100€ gross/month (paid 14x) + 100€ / month performance bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) •If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay) •Opportunity to be part of a challenging and fast paced environment •Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment •Fully paid training, professional development and career evolution Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub.

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You've always wanted to take a look behind the scenes of one of America's most popular social media platforms? We are looking for someone who has a fable for advertising and sales. Are you a self-starter, quick thinker and can adapt quickly? Then read on and don't miss your chance to work in one of the most vibrant cities in Europe. Your responsibilities and impact as a Social Media Sales and Marketing Advisor (German Speaker) will be: You would work for one of the world's biggest social media companies. You will develop new marketing ideas and create a big change in today's life. Your main tasks are: -Building relationships with new and existing customers via telephone and email -Identifying sales opportunities; -Acquiring new advertisers within the small and medium business (SMB) space; -Perform consultative work in order to provide the best solution for the client's business goal -Providing custom recommendations tailored to client goals; -Gathering feedback on advertising products in order to ensure a continuous improvement Skills, qualifications and interests you need to succeed in this role: -You speak native German + you have a good level of English (at least B2) -You have a high school degree or already have a bachelor's degree -You have a sales or marketing background -You have a general understanding or interest in online marketing products. -You are a strategic thinker -You have a drive for excellence and professionalism -You have excellent communication and listening skills -You are a true team player and willing to work with many different nationalities What’s in it for you? -Contract type: a fixed-term contract for one year that can be renewed every year -Working hours: Mon – Fri 8 am to 5 pm (40 hrs/week) 12 days of paid training -Salary conditions (*) – 2 options: 1. Including free accommodation (shared flat, all bills included): 1.633,89€ gross/month + bonus up to 1.267,00€ gross per quarter 2. Without accommodation: 1.905,92€ gross/month + bonus up to 1.267,00€ gross per quarter -For international applicants: -Reimbursement of your initial flight costs -Pick up from the airport -Annual return ticket to your home country (within the EU) -Help with paperwork, opening a bank account, etc. upon arrival -Free Portuguese lessons, cooking classes, sports activities and social events organized by the company. -Real career opportunities in different career paths Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

hace 1 mes

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"Om echte service te verlenen moet je iets toevoegen dat niet met geld kan worden gekocht of gemeten, en dat is oprechtheid en integriteit." Heb je er altijd al van gedroomd om naar het buitenland te verhuizen en in een warm klimaat te leven? In deze Customer Service baan combineer je werken onder de Portugese zon met wonen in het bruisende Lissabon. Jouw verantwoordelijkheden en impact als medewerker klantenservice zijn: • Een mentor zijn voor consumenten met vragen over verschillende onderwerpen • Het geven van de best mogelijke antwoorden en oplossingen voor vragen en zorgen van klanten op de manier waar jij je het meest vertrouwd in voelt: via de telefoon, via e-mail of social media • Het leveren van een rustige en vindingrijke probleemoplossing voor vragen van klanten met betrekking tot hun winkelervaring • In contact staan met andere afdelingen en gerelateerde zaken en problemen doorverwijzen naar gerelateerde afdelingen Vaardigheden, kwalificaties en interesses die je nodig hebt om in deze functie te slagen: • Je spreekt Nederlands als moedertaal en minimaal B2 in het Engels • Kent de waarde en impact die een goede klantervaring kan creëren • Je bent een aandachtig luisteraar, comfortabel en vaardig in het communiceren met mensen • Je vindt het leuk om energiek en innovatief te zijn en proactief te werken in een hoog tempo • Enthousiast bent over interculturele communicatie en de expat levensstijl • Je woont al in Lissabon woont of bereid bent om naar Lissabon te verhuizen voor een internationale carrière en levenservaring Wat zit er voor jou in? • Type contract: Een contract voor bepaalde tijd dat elk jaar verlengd kan worden • Werktijden: Voltijds (40u/week, 8u/dag) in roterende shifts (ma-zon, 7u - 21u) • Opleiding: Heb een kick-start van je carrière met de intensieve training die het bedrijf biedt aan hun nieuwe medewerkers Salarisvoorwaarden(*): Je hebt 2 opties: • Inclusief accommodatie (gedeelde flat, g/w/l inbegrepen): 950€ bruto/maand • Exclusief huisvesting: 1250€ bruto/maand (*) Vergoeding tijdens de opleidingsperiode indien succesvol (5-20 werkdagen): 50% van uw uurloon (lagere belastingen). Verhuispakket voor internationale kandidaten: • Vergoeding van uw initiële vliegkosten na 9 maanden • Luchthaven pick-up en transfer • Jaarlijks ticket voor een enkele reis terug naar uw thuisland (binnen de EU) • Hulp bij papierwerk, openen bankrekening, enz. bij uw aankomst. Extra voordelen: • Particuliere ziektekostenverzekering na 6 maanden contract die een aanvulling is op de standaard verzekering • Gratis Portugese lessen, kooklessen, sportactiviteiten en sociale evenementen georganiseerd door het bedrijf • Portugese feestdagen en 22 betaalde vakantiedagen Wat kun je verwachten van wonen in Lissabon? • Een kleurrijk stadsgezicht en een rijke culturele geschiedenis • Voordelen van leven in een Europese hoofdstad met een budget • Heerlijke Portugese keuken en beroemde cafécultuur • Vriendelijke mensen, goede vibes en een happy-go-lucky stadsleven • Het hele jaar door een warm klimaat en een zonnig strandleven aan de Atlantische Oceaan • Een grote Engelssprekende lokale gemeenschap en internationale omgeving Jouw Toekomstige Bedrijf: In Lissabon vind je het bedrijf dat voor je zorgt, van je loopbaanontwikkeling, talenkennis en accommodatie tot je sociale integratie. Je toekomstige nieuwe werkgever is een multinationale organisatie die erkend is als een van de beste leveranciers van verkoop- en klantenserviceoplossingen ter wereld. Ben jij klaar om een toegevoegde waarde te zijn voor hun internationale team met talenten van meer dan 80 nationaliteiten van over de hele wereld? Dan zijn zij op zoek naar jou! Is dit project niet geschikt voor jou? Bekijk dan gerust onze andere mogelijkheden voor Nederlandstaligen in Spanje of Portugal, of stuur ons je CV om in aanmerking te komen voor andere projecten of toekomstige mogelijkheden.

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Have you dreamed about moving abroad to a warm and tropical country, to work in a young and international team. While building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from different industries offered in the beautiful capital city Lisbon. Your responsibilities and impact as a customer experience specialist will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; • Answering incoming customer queries promptly • Identifying issues and providing effective solutions to ensure customer satisfaction • Recording customer data accurately in the CRM system • Providing ad-hoc support as required • Being a team player and collaborating for the success of the team and project Skills, qualifications and interests you need to succeed in this role: • A native-level proficiency in Dutch and a minimum B2 level of English. • In-depth understanding of the value and impact of a superior customer experience • Excellent listening skills and proficient communication abilities • A drive for excellence and professionalism • Strong teamwork skills and dedication to collaborative success • Excitement about intercultural communication and the expatriate lifestyle • Living in or willing to relocate to Lisbon for an international career and life experience • A valid Portuguese work permit (required) What’s in it for you? • Type of contract: a long-term fixed term contract, renewable every year • Working hours: full time (40h/week) • Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule Salary conditions (*) – 2 options: • Including free accommodation (shared flat, all bills included): 950€ gross/month • Excluding accommodation: 1250€ gross/month For international candidates: • Reimbursement of your initial flight expenses after 9 months • Airport pick up • Yearly two-way flight ticket back to your home country (within the EU) • Help in paperwork, opening bank account, etc. upon your arrival • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company • Real career opportunities in different career paths (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow Living in Lisbon: What to Expect Vibrant cityscape and cultural heritage Living in an affordable European capital Delicious Portuguese cuisine and the famous cafe culture Friendly locals, positive vibes, and a lively urban lifestyle Year-round warm weather and beach life by the Atlantic A large English-speaking community and international ambience Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

hace 1 mes

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This is a call for an international opportunity in Lisbon that will be lighting up your career and life! If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart lighting solutions. We are looking for technology enthusiasts who want to have a brighter life. Working in this multinational company located in sunny Lisbon might be the life-changing experience you’ve been looking for! Your responsibilities and impact working in Technical Support for Lighting Products will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner Is technical support a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies – they will train you in every aspect of the job. Skills, qualifications and interests you need to succeed in this role: A native level of Dutch and a good level of English (atleast B2) Being an attentive listener, comfortable and skillful at communicating with people Having good negotiation skills or showing keenness to learn Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required). What's in it for you? Fixed term contract of 1 year (3 months trial period) Working hours: Monday-Saturday between 7am-7pm A package in line with the market: €1100 gross/month x 14 months + 100€ /month performance bonus + up to 100€ /month complexity bonus Meal vouchers €7.23 per working day Private health insurance after 6 months Relocation Package for people living outside of Portugal: 12 month accommodation, apartment room with rent €280 for 12 months (discounted directly from payslip) + flight ticket reimbursement (up to €400) after 6 months Reimbursement of some transportation costs Fully paid training, professional development and career evolution What should you expect from living in Lisbon? A colourful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Portugal or send us your CV to be considered for other projects or future opportunities.

hace 1 mes

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Have you dreamed about moving abroad to a warm and tropical country, to work in a young and international team. While building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from different industries offered in the beautiful capital city Lisbon. Your responsibilities and impact as a customer experience specialist will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; - Answering incoming customer queries promptly - Identifying issues and providing effective solutions to ensure customer satisfaction - Recording customer data accurately in the CRM system - Providing ad-hoc support as required - Being a team player and collaborating for the success of the team and project - Skills, qualifications and interests you need to succeed in this role: - A native-level proficiency in Dutch and a minimum B2 level of English. - In-depth understanding of the value and impact of a superior customer experience - Excellent listening skills and proficient communication abilities - A drive for excellence and professionalism - Strong teamwork skills and dedication to collaborative success - Excitement about intercultural communication and the expatriate lifestyle - Living in or willing to relocate to Lisbon for an international career and life experience - A valid Portuguese work permit (required) - What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year Working hours: full time (40h/week) Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950€ gross/month Excluding accommodation: 1250€ gross/month For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow Living in Lisbon: What to Expect - Vibrant cityscape and cultural heritage - Living in an affordable European capital - Delicious Portuguese cuisine and the famous cafe culture - Friendly locals, positive vibes, and a lively urban lifestyle - Year-round warm weather and beach life by the Atlantic - A large English-speaking community and international ambience Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

hace 1 mes

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