Stack

Somos una empresa dedicada a proyectos y reformas que está creciendo y queremos incorporar a alguien creativo y proactivo que se encargue de gestionar nuestras redes sociales y estrategia de marketing digital. Responsabilidades: Planificar, crear y publicar contenido en redes sociales (Instagram, LinkedIn, Facebook, etc.) Diseñar estrategias para aumentar visibilidad, engagement y clientes potenciales Analizar métricas y proponer mejoras Coordinar campañas publicitarias online (Meta Ads, Google Ads, etc.) Apoyar en la creación de materiales promocionales y branding Requisitos: Experiencia previa en gestión de redes sociales o marketing digital Conocimientos básicos de diseño (Canva, Photoshop, etc.) Buen nivel de redacción y comunicación Creatividad, iniciativa y ganas de crecer junto al equipo

About the job Principal Responsibilities/Position Purpose: Guest experience agent is responsible for answering incoming calls and directing calls to guest rooms through the telephone console or to hotel personnel or departments. Taking and distributing messages for guests, providing information on guest services, and answering inquiries about public hotel events. Essential Functions: · Operate telephone switchboard station to answer telephone calls. · Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. · Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. · Answer, record, and process all guest calls, requests, questions, or concerns. · Receive, record, and relay messages accurately, completely, and legibly. · Log all guest requests or issues into Hubs and follow up with guest to ensure their request has been met to their satisfaction. · Coordinate with HSK all the “lost” items that the guests asked for. · Provide information to guests about room features, property amenities, and local areas of interest. · Assist guests with accessing the internet.· Answer guest emails.· Booking and managing of the requests for both external and internal services (restaurants reservations, car rental, massage, etc.) · Prepare VIP guests list and communicate it to rest of the departments with the assigned amenities and handwritten welcome note. · Answer all the positive reviews in Booking, Expedia, Google and Tripadvisor.· Review guest arrival lists to offer a warm greeting. · Attend to distinguished visitors (such as VIPs) and respond to their questions. · Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) · Promote services and provide information about amenities, the neighborhood, and venues. · Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages) · Address customer complaints and, if necessary, escalate them. Other Duties· All Associates are required to fully comply with hotel and departmental rules, regulations, and policies for the safe, secure, effective, and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc. · Attend and participate in all hotels and/or departmental meetings, training sessions and other information meetings. · Regular attendance in conformance with hotels standards is essential to the successful performance of this position. · Comply with hotel grooming standards for both uniformed and non-uniformed associates. · Comply with hotel service and behavioral standards towards our guests, vendors, and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude. · Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel. Department: Other About you QUALIFICATIONS: · Education: High school diploma or equivalent vocational training certificate. Some college education or a university degree is preferred. A degree in hospitality management is desirable. · Experience: Prior hotel experience preferred. Prior experience within a five-star hotel brand preferred. · Technical Knowledge: Ability to use computer programs and equipment. Proficient in using a computer keyboard. Knowledge of Opera is a plus. · Communication: Ability to understand and speak English in order to comprehend and respond to information and handle advanced guest requests both verbally and in writing. Knowledge of other languages is preferred. · Skills: Problem-solving, flexibility, active listening, emotional intelligence, customer service, assertive communication, commitment, responsibility, patience, ability to work under pressure, and effective non-verbal communication. · Grooming: All Nobu Hotel Barcelona employees are expected to maintain a well-groomed appearance in accordance with company standards. (Appearance & Grooming Nobu Hotel Barcelona) Languages required: English and Spanish. The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. ​ The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.

About the job As Groups Coordinator you will coordinate the reservations, room blocks and contracts for large groups. You'll report to the Assistant Commercial Director & Commercial Director. Your day-to-day • Manage and coordinate all group requests (corporate, incentives, conferences, weddings, and social events)., • Prepare and send quotations, contracts, and personalized proposals in accordance with hotel standards., • Coordinate with internal departments (banquets, F&B, rooms, housekeeping, front office, revenue management) to ensure flawless execution of events., • Accurately produce and revise all sales contracts, rate agreements, and banquet / catering event orders., • Follow up on group payments, deposits, and invoicing in line with hotel policies., • Monitor compliance with contractual deadlines and cancellation policies., • Update the hotel management system (PMS/CRM) with reservations, changes, and group logistics details., • Conduct site inspections with prospective clients and attend planning meetings., • Maintain the highest service and hospitality standards in line with a five-star property., • Achieve personal and team goals as assigned., • Maintain group blocks, rooming lists, and reservations in the system., • Work closely with other hotel departments to facilitate services agreed upon by the sales office and clients., • Negotiate guest room rates, meeting room rentals, function space, and/or hotel services within approved booking guidelines., • Follow up with clients regularly before, during and after departure to ensure satisfaction and secure future bookings., • Prepare for each group's arrival, prepare group history, billing information, deposits, filing, VIP information, correspondence, etc.; interact with booking contacts as needed. Correctly record group rooms and revenue in the property management system., • Support the Director of Sales in commercial strategies and group acquisition campaigns. Qualifications & Skills • Bachelor's degree in hospitality or related field., • Previous +2 years' experience in group sales, event coordination, or hospitality sales, ideally within a luxury hotel environment., • Must be fluent in local language and English, additional languages will be highly valuable., • Experience with entertainment groups will be highly valuable., • Strong communication and negotiation skills., • Excellent organizational skills and attention to detail., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service., • Ability to work and manage multiple projects simultaneously., • Knowledge of hotel management systems (PMS/CRM, Opera, Delphi, or similar). What to expect from us • Discounted international room rates., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun! ??, • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool Department: Sales The company Not just in Barcelona’s famed Gothic Quarter, but of it, Kimpton Vividora Hotel fuses a sense of contemporary luxury with the dynamic culture and artistic spirit of this storied City Center neighborhood. A relaxing escape and vibrant hub for locals and discerning travelers alike, our boutique hotel is a home away from home for those seeking to experience Barcelona as insiders. The architecture and design of the spaces accentuate our historic surroundings while plush modern comforts, superlative service and standout amenities can be discovered around every corner. Step outside our doors and the city’s exciting attractions and hidden gems are just a stone’s throw away, waiting to be explored. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count.

About the job Are you passionate about Hospitality world? Do you have a minimum of 5 years or more of experience as a Sales Manager? At Hilton Barcelona, we are looking for a Corporate Sales Manager to be part of the Sales Team. About us : Opened as the chain´s flagship hotel in Barcelona, in the corporate and financial district. Hilton Barcelona is surrounded by shopping, restaurants, and leisure options. Explore the city at your leisure from this conveniently located hotel at only 10 minutes away from the city centre, and excellently communicated to the Airport (10 minutes) and the High-Speed Train Station (5 minutes). 290 contemporary and fresh Rooms and Suites, with a unique decoration, inspired by famous Catalan architect Antoni Gaudi and outfitted with the finest amenities. Enhance your stay and upgrade to an Executive room or Suite, with preferential access to the Executive Lounge, a wide assortment of services and experiences. Unwind at The Vibe Bar, a unique meeting point for after work where new trends and elegance mixes to become a different and innovative spot. Mosaic Restaurant stands up for its first quality cuisine based in proximity products (Local fresh market products), and by keeping the authentic and traditional Mediterranean recipes. Position purpose: To drive hotel revenue & market share by increasing the penetration on the existing accounts and growing the base of corporate clients by securing new contracts. Develop the market segment by executing strategies agreed with the Director of Sales. Maximise the Corporate Accounts rooms, groups, conference, and events revenue through pro-active specific sales actions. Planning and Organising: Develops and maintains excellent product knowledge (rooms, meeting spaces, and outlets) as well as maintains up to date customer records and keep updated the segment action plans and financial objectives monthly. Coordination of the hotel’s sales activities with the aim to generate optimal room occupancy and high accommodation, C&E and F&B sales and other revenues. Attending all department and hotel meetings as necessary To work with Hotel Management and Directors to communicate changes in the local market conditions and provide effective and timely solutions to minimise any detrimental effects. Develops the Hotel Sales & Marketing Plan for the Corporate segment which accurately interprets the objectives of the business and uses this to communicate with, and to focus the teams and own efforts. Contributes to the development of regional sales and marketing initiatives recommending, implementing, and monitoring appropriate local activity. Pro-active Sales Approach: Identify new business leads by examining local market trends and competition activities, and by examining the hotel PMS and other systems. Conduct yourself as a professional representative of the hotel at various industry tradeshows, conferences, and adhere to the guidelines of the budget and sales & marketing plan. Develops key account plans, detailing objectives, timescales, and sales methods to support the defined accounts strategies. Works with the Hilton International Sales Teams to manage and undertake activity on Key Global Accounts. Ensures permanent observation of the market and competitors monitoring the sales results and keep the DOS informed of any changes. Obtains knowledge of competitor’s products to understand the marketplace and target potential corporate accounts. Target key accounts potential for the company, generate new business, close deals, and increase revenue by sales calls, on-site visits / site inspections, and community networking. Regularly organize enough entertainments with current and potential customers for developing relationship and explore new business opportunity. Contracting Process: Run smoothly and respecting the deadlines the RFP season (Business Cases Submission, discuss Rate Strategy, RFP submissions/negotiation/contracting, and activation of the deals closed). Works with the Hilton International Sales Teams to drive new Global Accounts and increase the share of the existing ones. Make sure the local accounts are recontracted before the end of each year and the rates are activated in the systems. Review quarterly with the existing accounts the production generated vs the targeted volume to put in place corrective actions if needed. Executes and supports the administrative aspects of the contracting process (e.g. contract creations for Local Accounts, code creations if needed). Internal and External Relationships: Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Supports the Director of Sales and Marketing in preparing the department budget of the segment. Accurately identifies the level of influence and decision-making power of contacts in the customer organisation and uses these to secure business. Grow the points of contact in each organization. Develop relationships within the community to strengthen and expand the customer base for sales opportunities. Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Work closely with the Director of Sales and Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels. Administration / Systems: Ensure CRM is constantly up to date with account, contacts, and tasks information. Works with Microsoft Office package (excel, word, power point) Keep up to date the tracking tools to monitor the progress of the accounts managed. General other responsibilities: Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Generating monthly segment data and reports for analysis and monthly owner report. Contributes ideas to improve the products and services offered. To complete an agreed number of Face-to-Face appointments per week. Attend sales events/ Tradeshows that are relevant and measure ROI. To be actively involved in preparation and participation in all relevant business activities and meetings and ensure actions are followed up. To be actively involved in preparation and participation in all relevant business activities and meetings and ensure actions are followed up. Promoting Hilton Worldwide Values as the foundation of the organisations culture. Be a ‘Brand Ambassador’ of Hilton Worldwide by leading by example. Attend all relevant training and development activities as required. Maintain excellent team spirit by supporting and encouraging all Team members. To balance the above in harmony with the right balance of time and energy spent generating new business. The offer : 30 vacation days Internal and external development and training opportunities Staff discounts for overnight stays and gastronomic services worldwide Parking, laundry & mobile phone What are we looking for? University degree (Business or Hospitality Management is preferred) or equivalent or experience in lieu Good knowledge of the Barcelona corporate business market. Experience in RFP processes and account management. High communication skills in English and Spanish. Several years of experience in a reservation or sales environment in the hospitality industry or similar position. Affinity for computer systems. Must have excellent numerical, analytical and critical reasoning skills. Qualities, Skills & Knowledge: Excellent selling capability. Excellent organisational and planning skills. Accountable and resilient. Ability to work under pressure. Flexibility to respond to a range of different work situations. Excellent relationship builder Collaborative Strong customer focus Strong delivery focus Strong decision-making skills Strong influencing skills Strong in critical thinking Good numerical skills Ability to prioritise the business-critical actions from a range of conflicting needs. Self-motivated. Ability to communicate openly and clearly both verbally and in writing. This is an exceptional opportunity for a Sales Manager to shape and drive the Corporate segment in a fast-growing global Hospitality company. If you possess the required skills and are ready for a challenging and rewarding role, we encourage you to apply. At HILTON BARCELONA we firmly believe in equality as a fundamental principle that drives our success and strengthens our corporate culture. We are committed to creating an inclusive and equitable work environment where every employee has equal access to opportunities for development and growth, regardless of their background, gender, race, sexual orientation, religion, special ability or any other personal characteristic. Your personal and curricular data may be part of our databases to participate in our current and future selection processes and will be kept for a maximum of one year. Your personal data may be communicated to third parties that assist us in the management of applications, such as platform providers, hosting services, as well as in our software and applications that may contain data about you. Department: Sales The company Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center. Settle in to a contemporary guest room with city views and amenities for work and relaxation including WiFi, a work desk and 32-inch plasma TV. Choose the Executive Room with a separate working area and exclusive access to the Executive Lounge with complimentary continental bre

We are seeking an experienced and strategic Danish Speaking Google Ads Sales Account Manager to work with High Value business clients in the Google Ads space. This role is dedicated to supporting larger clients in industries such as retail, travel, and other sizable businesses with substantial revenue. You will be responsible for building and nurturing long-term relationships with these advanced clients, focusing on delivering highly effective, tailored marketing strategies to drive their success. Key Responsibilities: • Engage with larger clients, particularly in the retail, travel, and other high-revenue industries, to optimize their Google Ads campaigns and strategies., • Provide in-depth, consultative support to clients, ensuring their marketing needs are met with advanced and effective solutions., • Work with clients to improve their advertising performance, offering insights, recommendations, and long-term strategies for growth., • Develop and maintain strong, long-term relationships with clients, focusing on value-driven consultations rather than quick solutions., • Conduct regular follow-ups with clients, ensuring that strategies are effectively implemented and results are optimized over time., • Collaborate closely with clients to understand their business goals and align Google Ads strategies with these objectives, driving meaningful impact., • Provide expert-level guidance on advanced marketing concepts and Google Ads features to help clients achieve their goals. Requirements: • BA/BS degree in marketing, business, or a related field and/or equivalent professional experience that demonstrates expertise in the field., • Extensive experience in marketing, with a strong background in digital marketing and Google Ads (preferably in retail, travel, or larger business sectors)., • Deep understanding of marketing concepts, strategies, and tools, particularly in digital advertising and Google Ads., • Mid/Senior-level profile, with the ability to provide high-level consultations and strategic insights to clients., • Ability to build long-term relationships with clients, ensuring ongoing success and value in the partnership., • Excellent communication and interpersonal skills, with the ability to engage with clients in a consultative manner. Desirable Skills: • Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality, • Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals, • Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums., • Emotional Intelligence: Understanding and managing one’s own emotions and the emotions of others to foster positive relationships and enhance the impact of actions, • Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration, • Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights, • Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions, • Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification Benefits: • Full-time (39 hours/week) hybrid position in Barcelona with a salary of 25.000€ 35.000€ gross/year + up to $4000€ gross/year in bonus., • Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project., • Private Health Insurance., • Continuous skill development and certifications., • Clear career growth opportunities supported by coaches and a motivating team environment., • Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture., • Prime office location in Barcelona, surrounded by the sea

¿Te apasionan las redes sociales y la moda? ¡Esta oportunidad es para ti! Buscamos una persona creativa y proactiva para gestionar y hacer crecer las redes sociales de nuestra empresa de bisutería Responsabilidades: Crear y publicar contenido atractivo (fotos, vídeos, reels, stories, etc.) Gestionar Instagram, TikTok y otras redes Responder mensajes y comentarios de forma cercana y profesional Planificar campañas, colaboraciones e influencers Analizar resultados y proponer mejoras Requisitos: Experiencia demostrable en redes sociales (mínimo 1 año) Buen gusto visual y conocimiento de tendencias en moda y bisutería Manejo de herramientas como Canva, CapCut, Meta Business, etc. Se valora experiencia en fotografía y edición de vídeo Persona organizada, autónoma y con iniciativa Ofrecemos: Contrato (media jornada o jornada completa, según perfil) Trabajo presencial o híbrido (según ubicación) Buen ambiente de trabajo y posibilidad de crecer con la marca Descuentos en nuestros productos 💬 Si te interesa, ¡envíanos tu perfil y ejemplos de trabajos anteriores!

Property Lettings & Tenant Relations Executive Part Time Salary: Competitive, based on experience Languages: Fluent in English; Spanish About the Role We are seeking a proactive and organized Property Lettings & Tenant Relations Executive to join our growing team. This role is pivotal in ensuring our properties are tenanted efficiently. You will be responsible for identifying and securing high-quality tenants, minimizing vacancy rates, managing renewals, and maintaining strong tenant relationships — all while adhering to company policies and optimizing rental income. Key Responsibilities You will identify and secure the best long- and short-term tenants at optimal rent and terms while ensuring full compliance with company rental policies. A key part of your role will be minimizing vacancy periods and maintaining a 1% annual void rate. You will market properties effectively across multiple platforms locally, nationally, and internationally, and coordinate tenant renewals while preparing marketing campaigns six weeks prior to contract expirations. You will also handle all aspects of tenant relations, including conducting comprehensive handovers with inventory checks and sign-offs, discussing and planning renewal or contract expiry terms, maintaining quarterly communication with tenants, and conducting regular property inspections to ensure quality standards are met. Administrative responsibilities will include updating tenancy schedules on a weekly basis and reporting progress to management, ensuring that deposits are paid, confirmed, and processed correctly, and maintaining accurate records of income and expenses using Excel. You will also liaise with builders, cleaners, accountants, and lawyers to ensure efficient property and portfolio management. From a strategic perspective, you will be expected to build and maintain a local database of businesses and potential tenants to help grow the company’s portfolio. You will provide bi-daily updates on your activities and actionable next steps, while also suggesting process improvements to enhance efficiency, achieve cost savings, and support portfolio growth. Requirements The ideal candidate will have excellent organizational and communication skills, with a keen eye for detail and the ability to prioritize tasks effectively. Proficiency in Excel and general IT tools is essential. You must be fluent in English, and Spanish. Flexibility is important, as the role requires conducting property viewings during mornings, evenings, or weekends depending on tenant availability. Why Join Us This is an excellent opportunity to join a dynamic and expanding property management company that values professionalism, initiative, and growth. You will work within a collaborative and supportive team environment, managing a diverse portfolio with room for personal and career development.

Se necesita CM - Autónomo- Primer local • 10 horas semanales, • ⁠2 visitas/sesiones por semana, • ⁠redaccion de copys y creación de stories., • ideas y producción del contenido “espontáneo” 2 Local • Planificación anual y semanal, • creación contenido instagram, • Análisis resultados Requisitos: • Nivel alto de catalan ingles y castellano, • ⁠Excelente redacción, • ⁠Buen nivel de fotografía y edición de video para redes sociales., • ⁠valor añadido: amante de la gastronomía