Madrid
Founded in 2017, Superstruct Entertainment (SSE) is one of the world’s leading live entertainment groups. The company owns and operates 74+ large-scale festivals across Europe and Australia, alongside a growing portfolio of concerts, touring, and other live event formats. Its festivals include some of the most iconic global brands such as Wacken Open Air, Parookaville, Zwarte Cross, Arenal Sound, Awakenings, Sonar and Boiler Room, Sziget, Boardmasters, and Defqon.1. Superstruct's three biggest regions are Iberia, the Netherlands and the UK. Superstruct is more than a festival operator: it is building an integrated IP-centric live entertainment platform, combining market-leading events with a diversified set of services including ticketing and digital solutions, fan experiences, artist management, brand partnerships, production, food & beverage, and other event services. This ecosystem enables Superstruct to deliver unforgettable cultural moments, support creative entrepreneurs, and set new standards for live experiences. About the Role At Superstruct Entertainment, we are building a dynamic, creative, and fast-growing environment at the heart of the live entertainment industry. We are looking for an experienced and proactive Office Manager who will play a key role in shaping the day-to-day workplace experience in our Madrid office. This is not just an operational role — it’s an opportunity to become a central figure in the office, helping create an environment where people feel welcomed, supported, and empowered to do their best work. What You’ll Be Doing Creating an Exceptional Workplace • Ensure a smooth, efficient, and welcoming office environment that reflects our culture and energy., • Act as the go-to person for employees, visitors, and partners., • Manage facilities, suppliers, and all aspects of office operations., • Oversee supplies, logistics, and overall workplace experience. Supporting Teams & Leadership • Coordinate agendas, meetings, and schedules across teams, including support to ExCo when needed., • Prepare presentations, reports, and key internal materials., • Provide hands-on support to different teams in a flexible and proactive way. Enhancing the Employee Experience (HR Support) • Lead onboarding coordination, in collaboration with the HR team, ensuring every new joiner has a smooth and engaging start., • Partner with IT and HR to manage equipment, access, and documentation., • Support internal communications and employee-related initiatives., • Help reinforce a strong and connected company culture across teams. Bringing People Together (Events) • Organize internal events, team moments, and celebrations that bring our culture to life., • Support logistics for external events when needed, collaborating with relevant teams. Connecting the Business • Act as a key liaison between departments to ensure smooth operations., • Identify opportunities to improve processes and the overall office experience. What We’re Looking For • 5–8 years of experience in a similar role (Office Manager, Workplace Manager, Office Coordinator)., • A natural people-person with strong communication and interpersonal skills., • High level of discretion and ability to handle confidential matters., • Native-level Spanish and fluent English (written and spoken)., • Highly organized, with the ability to manage multiple priorities in a fast-paced environment., • Strong digital skills (Microsoft Office and collaboration tools)., • A proactive, hands-on, and solution-oriented mindset., • Attention to detail and strong sense of ownership., • A collaborative team player who enjoys working across functions., • Full-time, on-site presence in our Madrid office. Nice to Have • Experience in entertainment, events, or creative industries., • Passion for building workplace culture and employee engagement., • Experience in fast-growing, international environments., • Exposure to onboarding processes and employee experience initiatives., • Ability to navigate and prioritize in dynamic, evolving environments. If you’re excited about joining an international, fast‑paced organisation where your role truly makes a difference, we’d love to hear from you. You’ll be part of a collaborative environment with plenty of autonomy, continuous learning, and the opportunity to grow alongside a passionate team working at the heart of live events and culture. If this sounds like the right next step for you, apply and let’s talk!
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