Eurofirms.

Recepcionista / Administrativo/a en entorno sanitario ¿Tienes experiencia en atención al público, gestión administrativa y te manejas bien coordinando agendas y llamadas? Buscamos una persona organizada, resolutiva y con buena capacidad de comunicación para incorporarse al equipo de una reconocida institución sanitaria de referencia internacional. 💼 Responsabilidades principales: • Atención telefónica y presencial de pacientes y proveedores (aprox. 80% del tiempo)., • Gestión de mutuas y coordinación de agendas con los médicos., • Organización de citas, reuniones y videollamadas con pacientes nacionales e internacionales., • 20% el tiempo dedicado al apoyo administrativo general a la actividad sanitaria y de dirección., • Traducción ocasional de correos o documentos al inglés. 🧠 Perfil requerido: • Experiencia previa en funciones administrativas o de recepción, preferiblemente en entorno sanitario o corporativo., • Nivel medio-alto de inglés (oral y escrito), valorable para comunicación con pacientes internacionales., • Persona proactiva, organizada y resolutiva, con buena atención al detalle., • Capacidad de adaptación y trabajo en equipo., • Flexibilidad horaria. ✅ Condiciones de la posición: • Salario: entre 18.000€ y 22.000€ brutos anuales (según experiencia)., • Horario: de lunes a viernes (a concretar con la persona seleccionada)., • Contrato: 6 meses + 6 meses + indefinido., • Ubicación: Barcelona (presencial).

Recepcionista polivalente de fin de semana para un hotel pequeño. Con experiencia en atención al cliente . Indispensable saber inglés y español y vivir en Barcelona

Estamos en busca de una Administrativa para nuestra Clinica en Barcelona (CLINICA ODDA). Responsable, organizada y proactiva para unirse a nuestro equipo. La persona seleccionada será la encargada de realizar diversas tareas administrativas y selección de personal, asegurando el correcto funcionamiento de la oficina. CONDICIONES: • Jornada completa, • Tipo de contrato: Indefinido, • Incorporación: Inmediata Responsabilidades: • Gestión y documentación de archivo, • Actualización de la información, • Coordinación de citas, • Recepción y manejo de agenda, • Selección de personal, • Otras tareas administrativas que surjan en el día a día Requisitos: • Habilidades organizativas y capacidad para gestionar varias tareas a la vez, • Actitud proactiva y resolutiva, • Capacidad para trabajar en equipo, • Buena capacidad de comunicación verbal y escrita

Check in - check out y atencion al cliente

Ubicación: Barcelona (presencial) Horario: Lunes a jueves de 15:00 a 19:00 (jornada parcial) Requisitos: • Experiencia mínima de 1 año en recepción, atención telefónica y gestión documental., • Catalán y español nativos., • Inglés nivel medio., • Manejo de paquete Office y Outlook., • Muy buena actitud, trato cordial y habilidades de comunicación. Funciones: Atención y derivación de llamadas. Recepción y atención a clientes en oficina. Gestión documental (escaneo, fotocopias, apoyo administrativo). Ofrecemos: Contrato directo con la empresa. Puesto estable en importante cliente del sector jurídico.

Accent Social es una empresa catalana especializada en la atención de personas dependientes, respetando su autonomía y acompañándolas en su proceso vital. ¿Qué buscamos? • Valorable título en Educación General Básica o Título en E.S.O., • Conocimientos informática nivel usuario/a., • Valorable experiencia en puestos similares, recepción, administración o en el ámbito sociosanitario., • Valorable conocimiento de idiomas. ¿Cuáles serán tus funciones y responsabilidades? • Atención telefónica de centralita., • Entrada y distribución de correspondencia, mensajería, valijas., • Recibir las visitas., • Atención al público que solicita información dándole la información requerida., • Preparar las instalaciones para el acceso en puerta y cierre de las instalaciones., • Preparación y reserva de salas. ¿Qué te ofrecemos? • Jornada Laboral: Parcial, 12,5 horas semanales, • Horario: Dos días a la semana, lunes y viernes de 14:00 a 20:00 h o sábados y domingos, de 8:00 a 14:00 h, • Tipo de contrato: Temporal, de 2 a 6 meses ACCENT SOCIAL, es una empresa comprometida en garantizar la igualdad de oportunidades, promoviendo la presencia equilibrada entre mujeres y hombres y fomentando la inclusión laboral de colectivos vulnerables, siendo especialmente bienvenidas las candidaturas para ocupar puestos en actividades con infrarrepresentación femenina. Al enviar su solicitud de empleo, Accent Social tratará sus datos como responsable de tratamiento para valorar su candidatura y, en su caso, contactar usted. La base que legitima el tratamiento es su solicitud de aplicación a la oferta publicada. Los datos que trataremos son los contenidos en su perfil de este portal de empleo, sin perjuicio de otra información que pueda proporcionarnos posteriormente. No conservaremos ningún dato en caso de no ser la persona seleccionada, ni se cederá ningún dato personal a terceros.

About the job POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Reception Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events

About the job Principal Responsibilities/Position Purpose: Guest experience agent is responsible for answering incoming calls and directing calls to guest rooms through the telephone console or to hotel personnel or departments. Taking and distributing messages for guests, providing information on guest services, and answering inquiries about public hotel events. Essential Functions: · Operate telephone switchboard station to answer telephone calls. · Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. · Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. · Answer, record, and process all guest calls, requests, questions, or concerns. · Receive, record, and relay messages accurately, completely, and legibly. · Log all guest requests or issues into Hubs and follow up with guest to ensure their request has been met to their satisfaction.· Coordinate with HSK all the “lost” items that the guests asked for. · Provide information to guests about room features, property amenities, and local areas of interest. · Assist guests with accessing the internet.· Answer guest emails.· Booking and managing of the requests for both external and internal services (restaurants reservations, car rental, massage, etc.)· Prepare VIP guests list and communicate it to rest of the departments with the assigned amenities and handwritten welcome note.· Answer all the positive reviews in Booking, Expedia, Google and Tripadvisor. · Review guest arrival lists to offer a warm greeting. · Attend to distinguished visitors (such as VIPs) and respond to their questions. · Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) · Promote services and provide information about amenities, the neighborhood, and venues. · Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages) · Address customer complaints and, if necessary, escalate them. Other Duties· All Associates are required to fully comply with hotel and departmental rules, regulations, and policies for the safe, secure, effective, and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc. · Attend and participate in all hotels and/or departmental meetings, training sessions and other information meetings. · Regular attendance in conformance with hotels standards is essential to the successful performance of this position. · Comply with hotel grooming standards for both uniformed and non-uniformed associates. · Comply with hotel service and behavioral standards towards our guests, vendors, and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude. · Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel. Department: Other About you QUALIFICATIONS: · Education: High school diploma or equivalent vocational training certificate. Some college education or a university degree is preferred. A degree in hospitality management is desirable. · Experience: Prior hotel experience preferred. Prior experience within a five-star hotel brand preferred. · Technical Knowledge: Ability to use computer programs and equipment. Proficient in using a computer keyboard. Knowledge of Opera is a plus. · Communication: Ability to understand and speak English in order to comprehend and respond to information and handle advanced guest requests both verbally and in writing. Knowledge of other languages is preferred. · Skills: Problem-solving, flexibility, active listening, emotional intelligence, customer service, assertive communication, commitment, responsibility, patience, ability to work under pressure, and effective non-verbal communication. · Grooming: All Nobu Hotel Barcelona employees are expected to maintain a well-groomed appearance in accordance with company standards. (Appearance & Grooming Nobu Hotel Barcelona) Languages required: English and Spanish. The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. ​ The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.