Administrativo/a - VORLUX INNOVATIONS SL

Buscamos un/a Customer Service Specialist – Administrative Support para incorporarse a nuestro equipo en Barcelona. La persona seleccionada dará soporte administrativo y de atención al cliente en un entorno dinámico e internacional. Imprescindible español nativo, portugués nivel alto, inglés nivel conversacional, mínimo 1 año de experiencia en tareas administrativas. De acuerdo con nuestro compromiso con la igualdad de oportunidades, se valorará positivamente la posesión de Certificado de Discapacidad. Contrato temporal de 6 meses. Responsabilidades: ¿Qué harás como Customer Service Specialist? • Introducción de datos y procesamiento de pedidos en el sistema Oracle Service Cloud, • Reimpresión de documentos, • Atención a las consultas vía correo electrónico relativas al estado de los pedidos y envíos, • Atención telefónica, • Manejo de fichero Excel, • Soporte administrativo general: gestión documental, actualización de bases de datos y reporting., • Coordinación con otros departamentos para garantizar un servicio eficiente, • Apoyo en tareas administrativas relacionadas con procesos internos Requisitos ¿Qué habilidades y experiencia debes aportar? • Buenos conocimientos de ofimática a nivel usuario, • Experiencia en el uso de diferentes herramientas de procesamiento de pedidos y atención al cliente, • Castellano nativo, portugués bilingüe o profesional, ingles nivel medio, • Sólidas habilidades administrativas con ojo para los detalles, • Buena comunicación en el equipo y capacidad de gestionar los conflictos, • Pasión por ofrecer un servicio a nuestros clientes, • Capacidad para tratar nuestros clientes con empatía, • Conocimientos de Oracle y resto de herramientas vinculadas al sistema Oracle será un plus, • Valorable experiencia en compañía del sector médico/farmacéutico

Admissions Assistant (Part-Time) Location: Carrer Montevideo, 31 Barcelona, Spain | 20 hours/week Schedule: Monday to Friday from 10am to 2pm The Position The AESA International School System is seeking a highly organized, professional, and results-driven Admissions & Enrollment Assistant to support both our Barcelona campus and our online school, AESA Prep International. This is not a clerical role. It is a structured, revenue-focused position that combines relationship management, sales discipline, data tracking, and operational precision. You will report to the Director of Operations and play a key role in driving sustainable enrollment growth. About AESA The AESA International School System comprises a global network of schools and affiliated academic programs. We offer students the opportunity to receive a great education that prepares them for success at university. Some of our students learn through face-to-face instruction at our campuses in Spain and the United States. Other students—from all over the world—learn through our innovative online school and its partners. Role Overview The Admissions Assistant manages the full admissions pipeline—from first inquiry through enrollment—for both on-campus and online programs. This role is ideal for someone who enjoys building relationships, creating and refining structured processes, and tracking measurable results. Key Responsibilities: Admissions Pipeline Management • Respond to all new inquiries within one business day, • Qualify prospective families and students, • Schedule and coordinate campus tours and virtual meetings, • Track applicants through every stage of the funnel, • Maintain accurate CRM and admissions records, • Ensure no qualified lead is left without a defined next step Conversion Focus • Drive inquiry-to-enrollment conversion rates, • Monitor funnel performance and identify bottlenecks, • Support achievement of enrollment targets, • Track enrollment completion, • Contribute to admissions forecasting Family Experience • Serve as primary point of contact for prospective families, • Deliver a polished, responsive, and professional experience, • Provide timely follow-up and clear communication, • Coordinate initial onboarding once a student enrolls Administrative & Compliance Support • Prepare enrollment agreements and documentation, • Ensure complete and compliant student files, • Coordinate with finance regarding deposits and tuition plans, • Maintain organized digital records Reporting & KPIs • Maintain weekly admissions dashboard, • Track conversion rates, lead sources, response times, and enrollments, • Provide structured weekly reports to the Director of Operations Candidate Qualifications Required • Impeccable written and verbal communication skills in English and Spanish, • High level of organization and follow-through, • Comfort working with data, dashboards, and CRM systems, • Professional demeanor with international families, • Sales mindset without being pushy Preferred • Full proficiency in Catalan and/or any other major world languages, • Experience in education, international schools, or admissions, • Experience in a structured sales or customer acquisition role, • Familiarity with CRM tools Performance Expectations Success in this role is measured by: • One business day response rate to new inquiries, • Conversion from qualified lead to tour/demo, • Conversion from offer to deposit, • Enrollment growth, • Accuracy and completeness of admissions files, • Weekly KPI reporting discipline Schedule & Growth Opportunity • 20 hours per week at AESA's Barcelona campus: Monday to Friday, 10am to 2pm Strong performance may lead to expanded responsibilities, increased hours, and long-term growth into a senior admissions or other operations role Compensation Competitive compensation commensurate with experience. How to Apply Please submit the following documents to : • CV and cover letter explaining why you are interested in enrollment-driven education roles, • Recommendation letter and/or professional references

The core responsibility is ensuring the office runs smoothly, efficiently, and safely, allowing other employees to focus on their primary jobs. The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, dealing with employees and handling Staff Requests. They should also possess a friendly demeanor so they can effectively interact with office visitors. Responsibilities: • Planning, coordinating, and executing in-house or off-site company events, social gatherings, and celebrations., • Monitoring, ordering, and stocking office supplies (stationery, kitchen, breakroom, etc.)., • Serving as the main point of contact for office maintenance, repairs, cleaning services, and security., • Greeting visitors, clients, and vendors, and maintaining a welcoming reception area., • Organizing and scheduling internal meetings, appointments, and general use of conference rooms., • Review travel arrangements (flights, hotels, transport) for employees or leadership., • Providing general administrative support to senior leadership or the management team (e.g., preparing reports, presentations, or documents). Qualifications • Experience with administrative and clerical work Proficiency in Microsoft Office suite, • Strong communication skills, • Strong ability to multitask, • Friendly and upbeat demeanor

Coordinador/a de Servicios Generales Empresa: Empresa muy reconocida en su sector Ubicación: Barcelona Misión del puesto Asegurar el correcto funcionamiento de los servicios generales en la sede corporativa de Barcelona, garantizando la adecuada gestión de los contratos asociados, el cumplimiento de los niveles de servicio establecidos y la aplicación de los procedimientos internos y de la normativa vigente. Funciones • Supervisar y realizar el seguimiento de los servicios generales de acuerdo con los contratos y acuerdos de servicios vigentes., • Coordinar y dar soporte a la gestión de viajes corporativos, así como al control y revisión de la facturación asociada., • Dar soporte a los usuarios en el uso de la herramienta de gestión de viajes CONCUR., • Elaborar informes periódicos de seguimiento y reporting de los distintos servicios., • Asegurar el nivel de calidad de los servicios contratados y gestionar incidencias., • Proponer mejoras en los servicios, especialmente orientadas a la eficiencia, optimización de costes, calidad del servicio y cumplimiento de la normativa aplicable., • Velar por el cumplimiento de los criterios de sostenibilidad y medioambiente en los servicios gestionados., • Coordinar y supervisar al personal y proveedores adscritos a los servicios generales., • Recopilar y reportar información relacionada con consumos, control del gasto e incidencias. Formación • Licenciatura o Grado en Gestión Administrativa o similar., • Formación específica en gestión de servicios generales o facility management., • Se valorará experiencia en el uso de plataformas de gestión de viajes y gastos., • Se valorará experiencia en gestión y seguimiento de contratos y acuerdos de servicios., • Manejo habitual del entorno Office (Excel, Word y PowerPoint)., • Se valorarán conocimientos básicos de CAD 2D., • Nivel avanzado de inglés, tanto escrito como hablado (mínimo C1 o experiencia profesional en entornos angloparlantes). Experiencia • Experiencia mínima de 3 años en posiciones similares. Habilidades y competencias • Orientación al cliente interno., • Capacidad de coordinación y supervisión de equipos y proveedores., • Capacidad para gestionar incidencias y tareas diversas., • Habilidad para el análisis de datos y elaboración de informes de seguimiento., • Organización, rigor y atención al detalle., • Capacidad para trabajar de forma autónoma y coordinada con diferentes áreas. Banda salarial: 50K BA Ubicación: Barcelona ciudad.

La Salle Campus Barcelona – Ramon Llull University, a leading higher education institution specialised in Engineering, Art and Technology, AI, Architecture, Business, and Philosophy, is seeking to incorporate into its organisation, within the Marketing & Admissions Department, an: International Business Developer Your main role will be to drive international undergraduate recruitment and enrollment by developing new markets, partnerships, and channels while consolidating and growing existing ones. The position combines market analysis, relationship building with schools, agents, and institutions, the design of targeted recruitment strategies aligned with La Salle’s academic positioning and the international business development strategy. What you’ll do • Conduct international market analysis to identify high-potential regions, segments, and opportunities for student recruitment., • Design, plan, and implement promotional, outreach, and recruitment actions for undergraduate programs in strategic markets; availability for international travel is required., • Monitor performance through data analysis, reporting, and KPI tracking by market/region, and propose improvements and optimisation actions., • Identify and implement process improvements in admissions, conversion, and commercial follow-up workflows to maximise recruitment targets., • Identify, evaluate, and represent the institution at international student fairs, school visits, and orientation events., • Develop and manage relationships with scholarship bodies, government entities, and financial institutions to facilitate student funding opportunities., • Deliver personalised commercial follow-up and conversion management, supporting candidates from initial enquiry through enrolment and tuition payment., • Provide tailored academic advising and guidance to prospective international and domestic undergraduate students, aligned with institutional and program requirements. What you’ll need • Minimum 5 years’ experience in admissions, student recruitment, or international business development within the education sector., • Degree in Marketing, Education, Psychology, Sociology, Business Administration, or similar., • English C1–C2 and fluent Spanish (Catalan is a plus), • Experience with CRM tools (ideally Salesforce)., • Experience using Power BI for data analysis., • Availability to travel., • Strong communication, collaboration, analytical, and customer-oriented skills., • Intercultural sensitivity and strategic vision. What we offer • The opportunity to join a leading university with a dynamic and professional environment, a global and innovative campus and a strong commitment to transforming education., • Permanent contract., • Full-time position (37.5 hours/week)., • Access to company benefits., • On-site work model at our university campus located in La Bonanova – Barcelona. Do you feel identified with this role? Apply now!