Enterprise Account Manager Dach
21 hours ago
Madrid
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 12,000 companies worldwide, including On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.Perk.Com to learn more.About the RolePerk is at a pivotal moment of growth and innovation. Following our acquisition of the spend management platform Yokoy, we are creating a seamless, all-in-one solution for business travel and expenses. We are looking for an experienced, German-speaking Enterprise Account Manager to be a strategic partner to our most valued clients in the DACH region.In this role, you will manage a portfolio of our largest accounts, ensuring their success while driving growth and adoption of our expanding product suite. You will thrive in a dynamic environment, taking a proactive, hands-on approach to build deep relationships and establish yourself as a trusted advisor.What You'll DoOwn and nurture a portfolio of enterprise accounts,establishing yourself as the primary strategic contact and building strong relationships with key decision-makers.Become a trusted advisorby gaining a deep understanding of your clients' business objectives, challenges, and travel programs.Drive revenue growthby systematically identifying and pursuing up-sell and cross-sell opportunities within your portfolio.Deliver strategic business reviewsto senior stakeholders, leveraging data analytics to provide actionable insights and demonstrate the value of Perk.Master the entire Perk product suite,including the newly acquired Yokoy spend management solution, to effectively consult with clients on best practices.Act as the voice of the customer internally,collaborating with Product, Support, and Onboarding teams to ensure a seamless client experience and smooth product rollouts.Proactively identify and solve complex challengesfor your clients, developing scalable solutions to ensure long-term satisfaction and retention.What We're Looking ForNative or near-native proficiency in German and fluency in English.Proven experience in Enterprise Account Management, Customer Success, or a similar strategic client-facing role, preferably within SaaS, Travel Tech or Fin Tech.A strong track record of meeting and exceeding retention and revenue targets.Excellent communication and presentation skills, with the confidence to engage with C-level executives.Strong analytical skills with the ability to translate complex data into actionable insights and strategic recommendations.Exceptional organizational skills and a demonstrated ability to manage a portfolio of high-value accounts.Customer-Obsessed:You are empathetic and genuinely dedicated to helping your clients succeed.A Strategic Thinker:You can see the bigger picture, anticipate client needs, and align them with product capabilities.A Team Player:You are collaborative, trustworthy, and prioritize the success of the team and the company.Results-Oriented:You are focused and determined, with a clear ability to prioritize high-impact activities that drive results.A Lifelong Learner:You actively seek and incorporate feedback to continuously improve.What We OfferReceive competitive compensation and equity ownership in PerkRest and recharge with our generous allocation of vacation days plus public holidaysTake control of your physical health with your choice of private healthcare or a gym allowanceKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesMake your money go further with our flexible compensation planFocus on your family with 17 weeks’ paid parental leave during your child’s first yearContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearNurture your language skills with in real-life English, Spanish and Catalan lessonsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportInterview ProcessTalent Acquisition Interview - 30mins VirtualAssessment Interview - 60mins - In-person interviewValues Interview - 30mins VirtualAI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead.We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day.#J-18808-Ljbffr
