Atención al Cliente en restaurante - Entidad de empleo para personas en desempleo - Zaragoza

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Please note: Candidates without sales experience in the construction machinery industry will not be accepted! We only consider candidates with industry experience! Vacancy: Account Manager-Spain-Zaragoza Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry. Responsibilities Visit end customers and companies, establish, maintain and update customer files in database system Responsible for public relationship development, build and keep reliable relationship with clients Spot business opportunities and follow up with the orders Collect project information and promote sales, analyze competitor information Develop sales plan and implementation plan together, complete sales targets Participate in commercial negotiations for key projects to ensure that regional business objectives are met Support financing and collection work Qualifications Familiar with local market, construction machinery knowledge on priority or Heavy machinery such as Excavator, Mobile Crane, Concrete, Tower Crane, Forklift, Foundation, Aerial Work Machinery, Mining etc. Diploma and Bachelor Degree or above in marketing, Engineer major mechanical, electrical, international business or other relate filed. Have skills for coordinate with leasing is preference Have the sense of responsibility and good communication skills Driving License: Driving license required Kindly email your CV to 00807354@zoomlion-zitc.com Subject: Application for Account Manager-Spain-Zaragoza vacancy. Please note: Candidates without sales experience in the construction machinery industry will not be accepted! We only consider candidates with industry experience!

Multinacional especializada en soluciones para infraestructura eléctrica crítica, protección de sistemas y gestión térmica busca incorporar un Territory Account Manager para liderar el desarrollo comercial en su región. La posición tiene un fuerte componente estratégico, con impacto directo en el crecimiento de negocio en sectores como energía, industria y data centers. Responsabilidades: • Gestionar y desarrollar una cartera de clientes clave (distribuidores, OEMs, ingenierías, instaladores y cliente final), • Definir e implementar el plan comercial del territorio, • Identificar oportunidades en proyectos de infraestructura crítica, energía y entornos industriales, • Impulsar ventas de soluciones de protección eléctrica, conexión y gestión térmica, • Liderar negociaciones comerciales complejas y acuerdos a largo plazo, • Coordinarse con equipos técnicos (Application Engineering, producto) para ofrecer soluciones adaptadas, • Analizar mercado, competencia y tendencias para detectar oportunidades de crecimiento, • Cumplir objetivos de ventas y KPIs Requisitos (H/M/D): • Experiencia sólida en ventas B2B dentro de sector industrial, eléctrico o tecnológico, • Experiencia en gestión de cuentas y desarrollo de negocio en entornos complejos, • Conocimiento de canal (distribución) y venta a cliente final, • Capacidad para gestionar ciclos de venta largos y proyectos técnicos, • Nivel de inglés muy alto (imprescindible):, • Interacción diaria con equipos internacionales, • Capacidad de negociación y presentación en inglés, • Perfil autónomo, orientado a resultados y con visión estratégica, • Disponibilidad para viajar Siguientes pasos: Si estás interesado/a en esta oportunidad, haz clic en "aplicar ahora" para enviar tu CV actualizado o contáctanos directamente. Si esta posición no encaja con tu perfil, pero estás valorando un cambio, escríbenos igualmente. Garantizamos la confidencialidad en todo el proceso.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region, we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Responsibilities: 1. Strategic Sales Management: Lead the strategic promotion and sales of products within the designated region. Conduct thorough analysis of competitor products in the market and provide insightful feedback to inform sales strategies and product positioning. Maintain strong relationships with key clients and partners to drive revenue growth and increase market share., 2. Client Relationship Development: Identify potential clients, including university labs, research institutes, hospitals, and other relevant entities. Proactively engage with clients to understand their specific needs and requirements. Take ownership of daily business affairs and meticulously follow up with clients to ensure satisfaction and address any concerns., 3. Sales Achievement: Set, track, and achieve sales target while also managing payment collection objectives. Craft innovative strategies for customer acquisition and development tailored to the regional clientele profile, thus driving sustainable growth., 4. Negotiation and Collaboration: Demonstrate adeptness in independently conducting business negotiations and maintaining harmonious business relationships. Collaborate with internal teams to coordinate seamless project execution., 5. Business travel required. Qualifications: 1. Educational Background: Possess a PhD degree in life science (molecular biology, genetics etc.)., 2. Sales Expertise: Accumulate a minimum of 1 year of sales experience within the biological sector. Candidates with Next Generation Sequencing (NGS)-related backgrounds will be given priority consideration. Experience in NGS wet lab work, data analysis, or bioinformatics is an added advantage., 3. Business Acumen: Showcase strong business negotiation skills and a proven ability to execute projects. Display heightened market sensitivity and an innate capacity to integrate available resources efficiently.

Buscamos incorporar un perfil de Account Development Customer, responsable de gestionar y desarrollar relaciones comerciales sólidas y duraderas con cuentas clave del sector inmobiliario. Su misión principal será "mimar" las cuentas asignadas, garantizando una experiencia de cliente excelente y maximizando el potencial de cada relación comercial a través de un acompañamiento proactivo y personalizado. Responsabilidades Clave • Gestionar y desarrollar una cartera de cuentas inmobiliarias, actuando como interlocutor principal y referente de confianza para cada cliente., • Asegurar una experiencia de cliente homogénea y de alta calidad en todos los puntos de contacto, anticipándose a sus necesidades., • Definir e implementar planes de desarrollo individualizados por cuenta, identificando oportunidades de crecimiento y fidelización., • Hacer seguimiento de KPIs de satisfacción, retención y desarrollo de cuenta (NPS, churn, upselling, volumen de operaciones)., • Analizar la Voz del Cliente para identificar áreas de mejora, gestionar incidencias y diseñar planes de acción correctivos., • Coordinar con áreas internas (Comercial, Marketing, Legal, Operaciones) para resolver necesidades de las cuentas de forma ágil y eficaz., • Gestionar escalados y situaciones críticas que puedan afectar la relación comercial o la reputación de la cuenta., • Impulsar iniciativas de mejora continua en el servicio prestado a las cuentas, apoyándose en herramientas digitales y de automatización., • Velar por el cumplimiento de políticas internas, normativas y estándares de calidad en la gestión de cada cuenta. Requisitos • Titulación universitaria en Administración, Comercial, Marketing, Comunicación o similar., • Experiencia mínima de 3 años en gestión de cuentas, desarrollo de negocio o atención a cliente en sectores de alto relacionamiento (inmobiliario, banca, seguros, servicios profesionales)., • Perfil comercial con orientación clara al cliente y a la fidelización., • Capacidad para gestionar múltiples cuentas simultáneamente con atención al detalle y visión estratégica., • Conocimiento de métricas de satisfacción y desarrollo de cuenta (NPS, retención, volumen de negocio generado)., • Habilidades de comunicación, negociación y resolución de conflictos., • Alto nivel de análisis de datos y reporting para el seguimiento de la evolución de cada cuenta. Competencias Clave • Liderazgo en entornos exigentes, • Orientación a resultados y calidad, • Gestión del cambio, • Capacidad analítica, • Comunicación y negociación, • Enfoque en experiencia de cliente ¿Qué ofrecemos? • Contrato indefinido y jornada completa (L-V)., • Modalidad híbrida: 4 días presenciales y 1 día en remoto., • Ambiente laboral joven, internacional y altamente colaborativo., • Horario: de 10:00h a 19:00h., • La oportunidad de formarte y crecer en la apasionante industria del Real Estate, junto a un equipo brillante y comprometido. ¿Por qué elegirnos? Valoramos el talento, el respeto y el reconocimiento. Trabajamos con transparencia. Si buscas un lugar donde tu esfuerzo y tus ideas sean valorados, esta es tu oportunidad. Si te apasiona el desafío, cumples con los requisitos y quieres dar un paso más en tu carrera profesional, esperamos tu postulación.