Atención al Cliente - MRKTG Sl

Estamos ayudando a una empresa en plena expansión dentro de la.Buscamos personas entusiastas, motivadas y dedicadas para unirse de inmediato a un equipo en formación.Esta es una oportunidad única para formar parte de una nueva operación, diseñar la experiencia del cliente y crecer profesionalme

Location: Remote (Madrid, Spain), Investment team based in A Coruña A specialist asset management firm with a strong track record across both listed UCITS funds and private equity closed-ended funds. With an entrepreneurial culture and a client-centric mindset, the firm is dedicated to providing innovative investment solutions to institutional investors and wealth management platforms. The team prides itself on deep product expertise, strong investor relationships, and a dynamic approach to fund distribution. The Opportunity This is a high-profile opportunity for an experienced Account Manager to join the distribution and investor relations team based in Madrid. You will work closely with the investment team located in A Coruña, managing and developing relationships within the institutional distribution channel, with a particular focus on wealth management clients. The role offers the chance to work across both liquid (UCITS) and illiquid (private equity) strategies, driving business development and strengthening the firm’s presence in key markets. Key Responsibilities • Develop and manage relationships with institutional investors, wealth managers, and private banks, • Drive distribution of both UCITS and private equity closed-ended funds across target channels, • Act as a trusted point of contact for clients, providing product updates and investment insights, • Partner with investment and product teams in A Coruña to tailor solutions for client needs, • Support capital raising initiatives and contribute to the development of the distribution strategy, • Represent the firm at client meetings, conferences, and industry events What We’re Looking For • 4–7 years of experience in fund distribution, investor relations, or institutional sales, • Strong network within the institutional/wealth management distribution channel, • Knowledge of both UCITS and private equity fund structures, • Proven ability to raise and manage assets across multiple strategies, • Excellent communication, relationship management, and presentation skills, • Self-starter with an entrepreneurial mindset and ability to thrive in a dynamic environment, • Degree educated in Finance, Economics, Business, or related discipline Why Join? • Work across both liquid and private equity strategies in a growing, entrepreneurial firm, • Direct responsibility for institutional relationships and capital raising activities, • Join a collaborative team with a flat structure and high visibility to senior leadership, • Competitive compensation package with strong performance-based incentives, • Opportunity to make a real impact on the growth trajectory of the business Apply now with your CV to explore this opportunity.

This role is integral to delivering a premium technical support experience for our customers who have opted for Platinum Support—an enhanced service offering with a 12% uplift on the subscription value. The PSM will manage a portfolio of 14 customers, representing an Annual Recurring Revenue (ARR) of $13.4 million. Role Summary The PSM serves as a trusted technical advisor and liaison, ensuring a seamless support experience by bridging communication between Support, Engineering, and Product teams. This role requires a strong understanding of both the technical and business aspects of each customer’s ServiceMax implementation and acts as the customer’s Technical Account Manager post-implementation. Key Responsibilities • Build and maintain strong relationships with key business and technical stakeholders across assigned accounts., • Lead regular case reviews and performance metric discussions. Provide timely updates on customer issues and account health to internal teams and leadership., • Participate in customer-facing meetings, including Quarterly Business Reviews., • Represent the customer’s voice internally to drive continuous improvement., • Manage escalated issues in collaboration with the Escalation Manager., • Understand and communicate customer-specific customizations and technical needs. Collaborate with Account Managers to coordinate: Upgrades and rollouts ○ Maintenance schedules ○ Company events and communications •, • Monitor and follow up on customer satisfaction through surveys, feedback, and postmortem reviews., • Share technical best practices and relevant updates with customers., • Contribute to and review knowledge base articles, especially those related to Platinum Support processes. Required Skills & Experience • Salesforce and/or ServiceMax previous experience, • Strong organizational and communication skills., • Ability to work effectively in a globally distributed team across time zones, • Minimum of 5 years of experience in software technology, ideally in a support capacity., • Familiarity with cloud-based environments, including SaaS and PaaS., • Bachelor’s degree in an IT-related field or equivalent professional experience., • English / Spanish and/or French language., • Willingness to travel occasionally. Preferred Qualifications • Salesforce Administrator 201 and/or Advanced Administrator 211 certifications., • Project management experience. Familiarity with technologies supporting, • Familiarity with technologies supporting SaaS applications (e.g., XML, Web Services, HTML, PHP, .NET, Java, JavaScript).

Coral Club International is hiring: Part-time customer support Specialist Join a dynamic team and help us deliver exceptional service to our valued customers! Location: Remote Employment type: Part-Time Language requirement: Native Spanish (Spain) Start date: Immediate About Coral Club Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in. About the role We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services. Key Responsibilities Outbound calls (Provided database): • Inform clients about ongoing promotions, product launches, and events., • Invite clients to Zoom presentations, offline meetups, and other company activities., • Reactivate inactive clients (those who haven’t interacted for 3+ months). Feedback collection & Reporting: • Log interests, objections, questions, and call outcomes., • Share collected feedback and insights with your team leader. Work with reporting tools: • Maintain daily logs: client status, call outcomes, and next steps., • Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.). Communication via Messengers: • Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms., • Duplicate invitations and essential information across channels as needed. What we’re looking for • Other language skills - a plus., • Clear and confident communication style, especially over the phone., • Organized, detail-oriented, and responsible., • Prior experience in sales or customer service - a strong advantage. What We Offer • Remote work with supportive team collaboration., • Opportunity to grow within a global wellness company., • Meaningful work with real impact on people’s lives. Ready to make a difference with Coral Club? Send your CV and short cover letter to

Chat Host (Remote – Rotative Shifts) Location: Remote (based in Ceuta, Spain) Industry: Online Gambling / iGaming Languages: Spanish and English (MUST) We’re looking for enthusiastic and reliable Chat Hosts to join our team and engage with players, ensuring they enjoy a safe, fun, and interactive iGaming environment. Key Responsibilities • Engage with players in real-time via live chat to create a friendly, welcoming, and enjoyable community atmosphere., • Moderate chat rooms to ensure compliance with community guidelines and responsible gaming policies., • Provide excellent customer support, answering player queries and escalating issues when necessary., • Encourage participation in games, promotions, and events through positive interaction and engagement., • Report player feedback, technical issues, or unusual activity to relevant teams., • Adapt to rotative shifts, including evenings, weekends, and holidays. Requirements: • Based in Ceuta, Spain (remote working set-up required)., • Previous experience in customer service, community management, or hospitality is an advantage., • Excellent communication skills, both written and spoken., • Fluency in Spanish (English is a strong plus; other languages are an asset)., • Confident, engaging personality with the ability to build rapport quickly., • Comfortable working in a regulated online gambling environment., • Flexible to work on a rotating shift schedule.

🧩 ¿Tienes experiencia en atención al cliente y te apasiona la gestión comercial en entornos industriales? Buscamos un/a Especialista en Customer Service para incorporarse a una compañía sólida industrial, ubicada en Artziniega (Alava) 💼 Tu día a día: ✔️ Gestión de pedidos ✔️ Coordinación entre cliente, logística y equipo comercial. ✔️ Seguimiento de envíos, reclamaciones, incidencias y documentación. ✔️ Uso avanzado de ERP, Excel y sistemas internos. ✔️ Comunicación fluida en inglés (nivel B2) y trato directo con otras plantas del grupo. 🔍 Lo que buscamos: 🧠 Formación universitaria (valorable FP). 📦 Experiencia en atención al cliente en logística, transporte o entornos comerciales. 🗂️ Habilidad para gestionar múltiples tareas. 🌍 Inglés fluido (oral y escrito). 📌 Residencia en la zona o alrededores. 💶 Se ofrece: Contrato inicialmente temporal con posibilidad de pasar a plantilla estable transcurridos 6 meses. 📅 Jornada partida: 8:00 a 13:00 y 14:00 a 17:00, de lunes a viernes 💰 Salario: entre 30.000 y 35.000 € brutos/año. 📍 Ubicación: Artziniega (Alava) 🤝 Nuestro compromiso: En Grupo Alliance apostamos por un modelo de liderazgo transformador, centrado en las personas, la transparencia y la eficiencia. Creamos entornos de trabajo humanos, sostenibles y orientados al desarrollo profesional. 🔗 Enlace oferta completa: 📣 ¡Estamos deseando conocerte! ¿te interesa?

Buenas habilidades de comunicación, trato interpersonal y resolución de problemas. Oficinas modernas con espacios de descanso y excelente ambiente laboral. Oportunidades de desarrollo profesional.