Auxiliar de servicio de limpieza (ASL) [SLMDC] - Serunion - Barcelona

¡Hola! 👋 Buscamos la pieza clave para nuestro equipo de Corporate Travel en Barcelona Si eres de los que sabe que un viaje de empresa perfecto no es cuestión de suerte, sino de una gestión impecable, eres de nuestro #Team. En Nautalia Business Live buscamos a alguien que no se limite a "atender", sino que se convierta en el aliado estratégico de nuestros clientes Tu misión con nosotros ⤵️ ➡ Atención al cliente de empresa vía telefónica y mail ➡ Asesoramiento y adecuación de las ofertas que han solicitado nuestros clientes para garantizar una mejor experiencia en su viaje ➡ Gestión y reserva de los productos a través de Amadeus. ➡ Gestión de los cambios, cancelaciones y servicios especiales ➡ Facturación de los servicios prestados Nuestro compañero/a ideal es.... 😉 💼 Experiencia de, al menos, 4-5 años como Agente de Viajes Corporativos (Requisito indispensable). 📓 Buenos conocimientos de productos para empresas. 💻 Conocimiento alto de Amadeus (Requisito indispensable, se realizará prueba de nivel). 🤼 Don de gentes y orientación a la venta. ✅ Espíritu proactivo. 🌍 Residencia en Barcelona o alrededores (Requisito indispensable). No todo es trabajo, por lo que si formas parte de nuestro equipo podrás acceder a los siguiente beneficios: 🎂 Día de cumpleaños libre 💰 Club de beneficios para empleados ¨Club Travel Live¨ 👶 Semana extra a cargo de la empresa maternidad/paternidad 🍼 Ayuda por nacimiento de hijo/a: 250€ 🏥 Seguro de vida 🧘 Plan de Bienestar 🎓 Plan de Formación ✍ Política de Promoción Interna ✅ Modalidad de trabajo híbrida, tras pasar el periodo inicial de formación ✌ En nuestro equipo, cultivamos un ambiente de trabajo colaborativo y positivo, donde cada persona se sienta valorada y motivada para aportar lo mejor de sí misma. ⚧️ Nautalia Viajes, conforme a su compromiso con la igualdad de trato y oportunidades, basa sus procesos de selección sobre criterios de adecuación al perfil, siempre desde el punto de vista de competencias, experiencia y cualificación profesional garantizando en todo momento la no discriminación por razón de género, edad, ideología, procedencia cultural, etc.. ¿Te sumas? 💥

Are you ready to take your career in customer success to the next level in Barcelona? Our client is looking for a Nordic or German-speaking Account Manager to join their Customer Success team in Spain. Join a fast-growing project in the property and hospitality sector, where you will support client success, optimize account performance, and drive long-term growth. Work in an international environment with strong development opportunities and a prime office location by the sea. About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. What will you do? • Manage and develop relationships with newly onboarded and existing hosts, • Provide ongoing support to ensure client satisfaction and long-term retention, • Optimize account performance by improving listing quality and engagement, • Address client needs proactively and offer tailored solutions, • Manage a pipeline of accounts and ensure consistent progress toward growth targets, • Track performance and activities using CRM tools such as Salesforce, • Meet or exceed outreach and engagement KPIs, • Identify opportunities for account growth and process improvements, • Collaborate with internal teams to enhance performance and results, • Participate in training, development, and knowledge-sharing initiatives Candidate profile • 1–2 years of experience in customer success, account management, or similar client-facing roles, • Fluent in a Nordic or German language and proficient in English, • Strong communication, relationship-building, and problem-solving skills, • Proven ability to meet or exceed targets in a performance-driven environment, • Excellent organizational and multitasking skills, • Experience with CRM tools such as Salesforce is an advantage, • Background in hospitality, property management, or similar industries is a plus, • Proactive, solution-oriented, and adaptable mindset, • High level of professionalism and attention to detail, • Bachelor’s degree or equivalent practical experience Employer offers • Full-time position (39 hours/week) in Barcelona, • Office-based role with potential for a hybrid model, • Performance-based bonus structure, • Referral program with attractive incentives, • Relocation support for candidates moving from outside Spain, • Continuous training, certifications, and professional development, • Clear career progression opportunities with coaching support, • Modern office at the World Trade Center Barcelona, • International and inclusive work environment

¿Te gustaría tener un trabajo que te permita compaginarlo con tus hobbies, estudios, proyectos personales u obligaciones familiares? ¡Esta es tu oportunidad! Teladoc Health International somos la marca líder en el mundo en asistencia sanitaria virtual. Nuestros servicios abarcan todo el espectro de necesidades de atención médica, desde simples hasta complejas. Conectamos a nuestros usuarios con la atención primaria, salud mental y experta. La persona que se incorpore su función principal será ofrecer asistencia y soporte de gestión y administración interna y externa a los usuarios del servicio de psicología prestado por la organización, y colaborar con el equipo de psicología dando el soporte que precise en la gestión técnico/administrativa del paciente a través de medios telemáticos. Funciones principales: • Valoración de la necesidad del servicio de orientación psicológica demanda por el cliente, y si éste se ajusta a una atención a distancia o presencial., • Estudio de las peticiones de información de los usuarios y ofrecimiento de los servicios de orientación psicológica., • Organización y distribución de los casos a gestionar por parte del equipo asistencial de psicólogos., • Gestión y revisión de incidencias tanto internas como externas, con la finalidad de establecer propuestas de mejora., • Revisar diariamente la actividad de la plataforma y formular objetivos de productividad, tiempos de atención en las llamadas, etc. Qué ofrecemos: • Contrato INDEFINIDO., • Jornada laboral de 30 horas semanales distribuidas de Lunes a Viernes de 15-21h, • Formación inicial y remunerada., • Desarrollo profesional en la empresa referente a nivel mundial en servicios asistenciales. Requisitos mínimos -FP o Ciclo Formativo en curso o finalizado. Valorable formación relacionada con el ámbito de la salud. • Imprescindible nivel nativo/alto de castellano y catalán. Valorable otros idiomas., • Experiencia en atención al cliente, muy valorable haber trabajado anteriormente en call center y/o sector sanitario., • Conocimientos de ofimática (paquete office)., • Persona organizada, con buenas habilidades comunicativas y toma de decisiones.

🚀 We’re Hiring: Customer Service Agent - German Speaker At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. 🌍 About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. ✅Key Responsibilities • Work with customers to answer product information and resolve queries in a skillful and professional way., • Put yourself in our customers shoes, analyze their problems and tailor solutions for them., • Communicate with customers via phone, email, chat and social media., • Become an expert and brand ambassador for New Balance., • Maintain a high level of professionalism and customer satisfaction., • Collaborate with team members and supervisors to improve service quality. 🔍What We’re Looking For • Fluency in both German and English., • A passion for helping customers., • Ability to deal with sensitive calls with empathy., • Strong administrative skills with an eye for details., • A strong professional and proactive approach to problem solving. 🎁 What We Offer • Start Date: ASAP., • Contract: Temporary (3 months with 1 month of probation)., • Full-Time: 39 hours per week., • Working Hours: Monday to Friday from 11AM to 8PM (Plus Rotative Weekends) or Tuesday to Friday from 9AM to 6PM (Plus Saturdays 9AM to 5PM)., • Salary: €19,800 gross per year., • Working Model: Hybrid - 6 days per month in the office., • Training: Full-Time Training for 8 days. Office Based, Monday to Friday from 10 AM to 7 PM., • Office Location: Barcelona (Eixample). 💡 Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. • 👉 Start your career with us—apply now and become part of our growing team!

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. What’s the job? As a Reservations & Revenue Agent, you will be responsible for handling all reservation-related inquiries while supporting revenue optimization strategies. You will ensure a seamless booking experience, maximize conversion, and deliver exceptional service aligned with InterContinental brand standards. You will act as a key link between Sales, Revenue, and Operations, contributing to both guest satisfaction and business performance. Your Day-to-Day • Deliver an outstanding and personalized reservations service, anticipating guest needs and exceeding expectations., • Handle all reservation requests, modifications, cancellations, and special requirements across all channels (phone, email, systems)., • Maximize revenue through effective upselling, cross-selling, and conversion of inquiries into confirmed bookings., • Maintain accurate and up-to-date reservation data, including rates, availability, guest details, and market segmentation., • Support Revenue Management in pricing strategies, reporting, forecasting, and budget preparation., • Ensure rate parity and optimal distribution across all channels (OTA, GDS, direct channels)., • Monitor availability, overbookings, waitlists, and group inventory, especially during high occupancy periods., • Collaborate closely with Sales on key accounts, corporate rates (LNR/KNR), and business opportunities., • Maintain strong relationships with internal and external stakeholders (CRO, tour operators, corporate clients)., • Stay updated on hotel products, services, promotions, and packages to drive sales performance., • Analyze competitor activity and market trends to identify opportunities., • Support Finance with any billing or commission-related queries (e.g. Loyalty programs)., • Promote teamwork and smooth communication with all departments to enhance the guest journey., • Act as a brand ambassador, ensuring all interactions reflect InterContinental service standards., • Support ad hoc operational needs and contribute to a positive team environment. What We Need From You • Previous experience in Reservations, Revenue, or Front Office within a hotel environment., • Understanding of revenue management principles and distribution channels., • Experience with Opera, CRS, GDS, or similar systems is highly valuable., • Fluent in English and Spanish; additional languages are a plus., • Strong commercial mindset with a focus on sales and conversion., • Excellent attention to detail and organizational skills., • Proactive, team-oriented, and guest-focused attitude., • Ability to work in a fast-paced environment and manage multiple priorities. What to Expect From Us • Competitive salary and benefits., • Discounted international room rates for you and your family., • Employee recognition programs and career development opportunities., • Access to IHG’s global learning platform and training programs., • Complimentary meals while on duty., • Uniform and laundry service. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good — making our guests and colleagues feel welcome, cared for, recognized, and respected wherever they are in the world. Don’t quite meet every single requirement but still believe you'd be a great fit? We’ll never know unless you hit the “Apply” button. Start your journey with us today.

En Hanbai estamos colaborando con Eltex en la búsqueda de Account Managers para sus oficinas en Barcelona! 🚀 Sobre Eltex Somos una empresa de electrificación del hogar dentro del sector de energías renovables. Instalamos placas solares, aerotermia, baterías y cargadores eléctricos, con una misión clara: hacer fácil, rápida y accesible la electrificación del hogar, cuidando al cliente de principio a fin gracias a procesos propios y tecnología desarrollada in-house. 🚀 Sobre el rol El equipo de Account Managers es clave para Eltex. Su misión es acompañar al cliente desde el cierre de la venta hasta la completa fidelización, gestionando incidencias, dudas, ampliaciones y nuevas oportunidades comerciales. 🎯 ¿Cuál será tu misión? Garantizar una excelente experiencia de cliente, resolviendo incidencias, coordinando áreas internas y detectando oportunidades de venta adicionales. 🛠️ ¿Qué harás en tu día a día? • Gestionar una cartera de clientes desde el cierre comercial en adelante., • Resolver dudas, incidencias y hacer seguimiento del estado de cada proyecto., • Coordinarte con equipos técnicos, comerciales y operativos., • Gestionar ampliaciones de producto (upselling y cross-selling)., • Llamar a leads entrantes para concertar visitas comerciales., • Trabajar activamente la fidelización, referidos y embajadores locales. 👀 ¿Qué buscamos? • Perfil resolutivo, empático y con actitud comercial., • Ganas de “adueñarse” del cliente y construir relaciones a largo plazo., • Capacidad de trabajar en equipo y comunicarse con diferentes áreas., • Experiencia previa en customer success, account management o atención al cliente (valorable)., • Español imprescindible. Inglés y catalán son un plus (no excluyente)., • Actitud positiva, energía y compromiso con el proyecto. 🎁 ¿Qué ofrecemos? • Oficinas modernas en el hub tech de Barcelona., • Equipo joven, cercano y colaborativo., • Departamento en pleno crecimiento, con oportunidades reales de desarrollo., • 22 días de vacaciones + todos los viernes de agosto libres., • Buen ambiente: fruta, café, actividades de equipo, run club, eventos y afterworks., • Proyecto estable, con impacto real en sostenibilidad y tecnología.

Job Summary Recruits, develops, and manages partner's relationships to achieve company bookings goals through new and existing channel partners. Works closely with Equinix Field Sales, Corporate Sales, Solution Architects and Sales Engineers to facilitate their support of partner’s end user customer needs to ensure partner and customer satisfaction. Works closely with cross-functional team members to drive the solution integration of partner services or creation of complimentary joint offerings. Works closely with Channel Marketing to develop go to market plans to promote joint solution awareness among partner’s end user customer base. Oversees channel partner relationships for assigned accounts or manages select Strategic Alliance. Drives overall deal registration, funnel creation and pipeline development. Builds awareness at the Partner Companies and inside Equinix Sales organization of the overall benefits of the partnership and related joint value proposition (“JVP”). Evangelizes Platform Equinix in conjunction with go-to-market plan execution. Conducts business reviews to track and measure joint progress; ensures proper opportunity registration; facilitates local meetings with Equinix and partner. Qualifications • Proven years of proven success in channel sales for an internet, network, data center, hyper-scaler or cloud based products, System Integrators and/or services provider is required, • Experience managing GSIs is mandatory, • Bachelor's Degree required, • Speak Spanish (fluent) and Italian( good to have) Responsibilities Partner Recruitment • Collaborates with cross-functional teams, such as Sales Leadership, Business Development and the Global Accounts Organization, in the identification of strategic alliance partners and definition of initial related joint value proposition Integrated Solutions/ Joint Value Proposition • Engages partner and Equinix cross-functional team members, such as Sales Engineers, Solutions Architects, and Product Management, for technical positioning, alignment, and packaging, • Facilitates development and alignment for joint value proposition and bundled offer Go-to-market • Responsible for GTM Preparation: collateral and messaging, JVP content, use cases, partner central, partner directory, and partner sales training, • Establishes Sales ROE and onboarding plan and achieves agreement on how the companies will communicate during sales pursuits, • Engages Channel Marketing and coordinates development of initial go-to-market and first deal strategy, • Responsible for GTM Execution: pipeline development, sales targets, sales plan, deal management, Day 2 support, billing and ordering support, and QBRs Partner Relationship Management • Identifies and establishes contact with initial sponsor within prospective partners, • Manages long-term relationships with partner, • Ensures the designation and alignment of Executive sponsors Partner Development / Activation & Enablement • Conducts or participates in the process of Reseller Activation, • Responsible for identification of Strategic partner supporting reseller community Business/Pipeline Reviews • Participates in Global Joint Business Planning, • Oversees deal tagging / tracking process, • Has joint funnel oversight Cross-Functional Collaboration • Works closely with Equinix Field Sales, Corporate Sales, Sales Engineers, Marketing, Customer Fulfillment and Support, Sales Operations, Operations, and Data Center staff, • Coordinates development and approval of Marketing Plan, targets, strategies, activities, and co-marketing investments to support Channel Partner Business Plan with Platform Partner alignment, • Educates Strategic partners on how to engage Equinix resources (including GSA, SE, CSM) to define, quote, and order solution, • Facilitates cross-functional review of partnership performance, including sales, operations, and marketing, as established in Partner Business Plan, • Leverages executive sponsors appropriately Communications • Tailors message and partner pitch to partner company on how partnering with Equinix can help to grow their business, • Delivers relevant message to confirm mutual interest in moving forward, uncovering interest and motivation of prospective partner stakeholders, identifying their business driver to partner with Equinix, • Expertly articulates business value of joint value proposition with Equinix