AUXILIAR SERVICIOS URGENTE 5 DIAS - Ilunion Facility Services SLU - Marbella

¿Te apasiona la excelencia operativa y el liderazgo hotelero? En Hard Rock Hotel Marbella buscamos un/a Deputy Hotel General Manager que comparta nuestra pasión por ofrecer experiencias memorables a nuestros huéspedes y que sea capaz de liderar la operación diaria del hotel, apoyando a la Directora General en la consecución de los objetivos estratégicos y de rentabilidad. ¿Cuál será tu misión? Como Deputy Hotel General Manager, serás el principal apoyo de la Directora General, colaborando en la planificación, organización y supervisión de todas las áreas operativas del hotel. Garantizarás la excelencia en el servicio, el desarrollo de los equipos y el cumplimiento de los objetivos de calidad, satisfacción del cliente y resultados económicos. Principales responsabilidades • Supervisar y coordinar la operación diaria de todos los departamentos del hotel., • Asegurar una experiencia excepcional para los huéspedes, impulsando los estándares de calidad y servicio., • Colaborar en la planificación y control del presupuesto, así como en el seguimiento de costes y resultados., • Liderar, desarrollar y motivar a los equipos, fomentando una cultura de alto rendimiento., • Coordinar la implantación de políticas, procedimientos y estándares corporativos., • Garantizar el cumplimiento de la normativa vigente en materia de calidad, prevención, seguridad y medioambiente., • Colaborar estrechamente con los departamentos corporativos para alcanzar los objetivos del negocio., • Analizar indicadores de gestión y proponer acciones de mejora continua para incrementar la rentabilidad y la satisfacción del cliente. ¿Qué buscamos? • Grado universitario, preferiblemente en Turismo, Dirección Hotelera o similar., • Experiencia mínima de 3 años en posiciones de dirección hotelera o subdirección., • Nivel alto de inglés (se valorarán otros idiomas)., • Dominio avanzado de Excel y herramientas de gestión hotelera., • Alta orientación al cliente y a resultados., • Capacidad de liderazgo, comunicación e influencia., • Visión estratégica, iniciativa y capacidad para la toma de decisiones., • Experiencia en la gestión de equipos multidisciplinares ¿Qué ofrecemos? • Incorporación a una de las cadenas hoteleras más reconocidas del sector., • Proyecto estable con posibilidades reales de desarrollo profesional., • Entorno internacional, dinámico y orientado a la excelencia., • Formación continua y oportunidades de crecimiento., • Paquete retributivo competitivo, acorde con la experiencia y responsabilidad del puesto. Si te motiva liderar equipos, impulsar la excelencia operativa y formar parte de una marca icónica como Hard Rock Hotel Marbella, queremos conocerte.

Te apasionan las finanzas, el control de gestión y la toma de decisiones estratégicas basadas en datos?.Trabajarás de manera estrecha con la Dirección General y los distintos departamentos para proporcionar información financiera fiable y estratégica que facilite la toma de decisiones, asegura

Luxury Travel Consultant - French speaking Spain/UK/South Africa Description As a Travel Consultant with an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards. In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant – you become a trusted point of contact for clients seeking exceptional experiences worldwide. Responsibilities • Advising clients – premium cardholders – by phone and email in both French and English, • Handling customer inquiries from quote preparation to billing for individual trips, • Making reservations with airlines, hotels, and travel agencies, • Creating tailored offers, travel documents, and detailed travel itineraries, • Passionately advising and facilitating unique travel experiences, • Actively selling special promotions and exclusive offers Your Profile • You have excellent language skills in professional French and English, in written and spoken (C2 according to The Common European Framework), • Ability to speak an additional language such as German or Italian is an advantage, • Have completed tertiary qualification or equivalent training, ideally in the field of tourism, • Have several years of professional experience in the travel industry, a tour operator or in a travel agency, • Have GDS knowledge (preferably Amadeus), • Have excellent destination knowledge across key global regions, • Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture, • Are service-oriented, flexible and able to work under pressure, • Have a positive attitude and identify with the company’s values, • Have strong communication skills, • Value exceptional service and live by this motto, • Are available on a full-time basis (40hrs per week), • Flexibility: Willingness to work 5 days a week between 08:00 and 20:00, Sunday to Thursday for UK and Spain. And between 7:00 and 22:00, Sunday to Thursday for South Africa. Guidelines for Hybrid/Remote option • Located in United Kingdom, Spain or South Africa, • Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office, • A secure home office at your confirmed address, free from background noise or other distractions., • You must meet their minimum internet speeds if you want to work remotely / in our hybrid model, • During the first week of employment (Week 1), employees are required to work 100% from the office to support onboarding, cultural immersion, and initial setup., • A Work-From-Home (WFH) assessment will be assigned on Day 1 and must be completed within the first week., • From Week 2 onwards, employees may transition to a hybrid working arrangement, subject to successful completion and passing of the assessment., • Exceptions may be considered on a case-by-case basis where necessary. Benefits • Paid Time Away from Work: Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you., • Paid Sabbaticals: One month of paid sabbatical after every five years of service, • Extra Rewards: Their lucrative Loyalty Rewards program includes bonuses and gifts to thank you for being part of our company., • Remote Working Holidays, • Employee Discounts: Access to great travel and entertainment discounts, just like their clients’ members enjoy!, • Be part of their global, dynamic, and inclusive team, with diversity at its core., • Discover genuine career opportunities within a dynamic, international company. Who They Are A global luxury concierge service, and their travel department offers a unique opportunity to join a vibrant team. Their clients and colleagues are the cornerstones of what they do, and they serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests. They deliver their service through a combination of a proprietary, technology-enabled platform and the expertise of their highly trained lifestyle managers. They are growing quickly and have ambitious plans to keep innovating, inspiring, and improving the lives of millions of members. As a Certified B Corp, they are a part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.

Luxury Travel Consultant (m/f/d) – German-speaking Spain or United Kingdom Description To strengthen our client's team, we are looking for a professional, motivated and dedicated Travel Consultant (100% - m/f/d) in the field of Luxury Lifestyle Management, to start immediately or by agreement. The global market leader in lifestyle and travel services. Since 1998, their personalised, first-class and expert service has enabled renowned companies worldwide to achieve the highest levels of customer satisfaction and loyalty. Today, they work with more than 50 global companies and serve millions of customers in over 52 countries from 22 selected locations in the world’s major financial hubs. Your responsibilities: • Advising our customers – premium cardholders – by telephone and email in German and English, • Handling customer enquiries, from preparing quotes to invoicing individual trips, • Making bookings with airlines, hotels and travel agencies, • Preparing bespoke quotes and travel documents, as well as drawing up itineraries, • Passionately advising on and arranging travel experiences, • Actively selling special promotions and exclusive offers Your profile: • Excellent command of professional German and English, both written and spoken (C2 according to the Common European Framework of Reference), • Additional language skills in French or Italian would be an advantage, • A university degree or equivalent qualification, ideally in the tourism sector, • Several years’ professional experience in the travel industry, with a tour operator or travel agency, • Knowledge of GDS (preferably Amadeus) and very good knowledge of destinations, • A passion for travel and the luxury lifestyle, including gastronomy, events and culture, • Service-oriented, flexible and able to work under pressure, • Positive attitude and alignment with the company's values, • Strong communication skills, • Willingness to work full-time with a minimum workload of 80%, • Flexibility: willingness to work 5 days a week between 08:00 and 20:00 GMT, Sunday to Thursday, with every third weekend off Benefits What’s in it for you: Their employees are at the heart of the company, and they place great importance on recognition and rewards – both through regular appraisals and their annual Extra Mile Awards, where they celebrate those who have gone the extra mile. They actively promote the professional development of our employees and support them on their career journey. Rewards designed around you: • They offer an attractive paid holiday package, including one paid day per year for voluntary work, • Paid sabbaticals – One (1) month’s paid sabbatical after every 5 years of service, without affecting your annual leave, • They offer attractive and flexible working arrangements: employees living within commuting distance work in a hybrid model, whilst remote working is an option for colleagues outside the commuting radius., • Extra Rewards – An attractive Loyalty Rewards programme with bonuses and gifts as a thank you for your loyalty, • Remote Work Holidays for a limited period – Work from anywhere in the world, • Employee discounts – Access to exclusive travel and lifestyle offers, • Be part of a global, dynamic and inclusive team with diversity at its heart, • Genuine career opportunities in a growing, international company Who They Are: A global luxury concierge service, and their travel division offers a unique opportunity to become part of a dynamic team. Their clients and employees are at the heart of everything they do. They assist high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients in organising their leisure and luxury travel. The goal is simple: they aim to become the world’s most trusted service provider. They deliver their service through a combination of their unique, technology-driven platform and the expertise of their highly qualified Lifestyle Managers. The company is growing rapidly and has ambitious plans to continue innovating and enhancing the lives of their members. As a certified B Corp, our client is part of a global community of companies committed to making a positive impact on society and the environment. Their commitment to diversity: They promote diverse ways of thinking, cultures and experiences. Diversity is a central part of their corporate philosophy, and they are committed to creating an inclusive working environment. All aspects of their working practices – from recruitment to promotion – are based on performance, competence, commitment and business requirements.

Company Description D5 is an AI-native design visualization ecosystem that unifies real-time rendering, team collaboration, and AEC-ready assets in a single workflow. The platform supports creative professionals from AI-driven ideation through detailed visualization, enabling precise control over complex design projects. By integrating advanced AI tools into everyday workflows, D5 helps teams iterate faster and communicate design intent more effectively. The company focuses on keeping the creative process fluid and uninterrupted, empowering users to maintain an unbroken creative flow in their work. About the Job The Technical Partner Account Manager is responsible for developing new partners in the assigned European region, driving and expanding partner relationships, and establishing clear partner development plans. Crucially, this role will lead technical product demonstrations and enablement workshops for partners, working closely with the marketing team to integrate impactful go-to-market strategies. He/she will continue to support and nurture existing partnerships—including working active opportunities with them, managing the pipeline, and driving technical buy-in within the partner’s customer base for D5 solutions. Your Responsibilities Will Include • Identifying and prioritizing relationships with partners that will ultimately drive increased sourced pipeline and bookings for D5., • Acting as the primary technical evangelist for the channel, conducting high-impact product live demos, and translating D5’s real-time rendering value proposition to partners and enterprise architecture studios., • Ensuring effective and timely co-selling motions with our direct sales force, supporting partners during key technical evaluation and proof-of-concept (POC) stages., • Establishing yourself as the point person for day-to-day account management inquiries and performance concerns, ensuring ongoing business and technical enablement of our solutions., • Modeling exceptional partner account management that delivers sales and service excellence., • Driving the growth and development of mutually beneficial working relationships with account teams and key internal partners, leveraging work from and collaborating with other teams.Requirements, • 2+ years of proven track record in building alliance partner programs or channel sales within software markets, with a strong preference for the AEC (Architecture, Engineering, Construction) or 3D visualization/rendering market., • Successful track record of exceeding business development, enablement, and booking goals., • Tech-savvy with a solid understanding of 3D/AEC design workflows. Hands-on experience with mainstream design software (e.g., SketchUp, Rhino, Revit, Archicad) or rendering tools is highly desirable., • Experience in personally managing end-to-end partner enablement plans, encompassing both commercial business development and technical product training/knowledge transfer., • Experience working collaboratively with internal direct sales, marketing, and product teams to successfully close complex deals., • Ability to develop with partners a quantifiable business case that drives the partner’s investment of both time and money., • Ability to build strong relationships with senior executives and owners within the partner community., • Exceptional communicator and listener, highly empathetic to partner and designer needs, with the ability to bridge the gap between business value and technical features., • Ability to handle multiple tasks simultaneously and prioritize accordingly.

¿Quieres formar parte de un equipo donde la excelencia, la creatividad y la atención al detalle son nuestra seña de identidad? En METT Marbella – Estepona, hotel 5* lifestyle, te esperamos en un entorno exclusivo frente al mar, que incluye 249 habitaciones y suites, 5 espacios F&B (Isola, Ammos, El Bar de Lola, Azure Beach y D’Lirio) y un servicio que marca la diferencia. Aquí tu talento será valorado y cada día tendrás la oportunidad de liderar el equipo de Reservas y contribuir a crear experiencias inolvidables desde el primer contacto con nuestros huéspedes. ¡Únete a METT Marbella – Estepona como Reservation Manager y lidera la experiencia desde el primer momento! ¿Cómo marcarás la diferencia? • Liderar y coordinar el equipo de Reservas: Organizar, supervisar y acompañar al equipo, asegurando un funcionamiento eficiente y orientado a la excelencia en el servicio., • Supervisar la gestión de reservas: Garantizar el correcto registro, modificación y seguimiento de las reservas, así como el cumplimiento de los procedimientos y estándares establecidos., • Optimizar la venta y ocupación: Supervisar la disponibilidad, tarifas y oportunidades de venta, trabajando en coordinación con Revenue y otros departamentos para maximizar los resultados del hotel., • Garantizar una experiencia excepcional al cliente: Supervisar la atención de solicitudes, peticiones especiales y situaciones complejas, asegurando una respuesta ágil, personalizada y profesional., • Analizar resultados y realizar seguimiento: Revisar indicadores, producción, conversión y otros datos relevantes del departamento, identificando oportunidades de mejora y proponiendo acciones., • Coordinar con otros departamentos: Trabajar estrechamente con Revenue, Sales, Front Office y Operaciones para garantizar una comunicación fluida y una correcta planificación de la estancia del huésped., • Desarrollar y motivar al equipo: Participar en la formación, acompañamiento y evaluación del equipo, fomentando una cultura de colaboración, aprendizaje y orientación al cliente. ¿Eres la persona que estamos buscando? • Experiencia en departamentos de Reservas: Experiencia previa en posiciones de responsabilidad dentro de Reservas, preferiblemente en hoteles 5* o establecimientos de lujo/lifestyle., • Experiencia liderando equipos: Capacidad para organizar, motivar y desarrollar equipos, promoviendo un ambiente de trabajo positivo y orientado a resultados., • Orientación a resultados y visión comercial: Capacidad para identificar oportunidades de venta, optimizar recursos y tomar decisiones basadas en datos y objetivos., • Excelentes habilidades de comunicación: Te expresas con claridad, profesionalidad y empatía, tanto con el equipo como con clientes y otros departamentos., • Dominio de herramientas y sistemas hoteleros: Experiencia con PMS y sistemas de reservas. Conocimientos de herramientas de Revenue Management serán valorados., • Idiomas: Inglés avanzado. Otros idiomas serán valorados., • Organización y capacidad de planificación: Eres una persona resolutiva, organizada y capaz de gestionar diferentes prioridades manteniendo la atención al detalle., • Liderazgo y actitud positiva: Inspiras, acompañas y desarrollas a tu equipo, trabajando con iniciativa y disfrutando de un entorno dinámico y exigente. ¿Por qué METT Marbella es tu próximo destino profesional? • Trabaja en un hotel de prestigio: Sé parte de un entorno que combina lujo lifestyle, estilo y excelencia, donde cada detalle importa., • Salario competitivo y beneficios: Valoramos tu talento y experiencia, ofreciéndote una retribución atractiva acorde al sector., • Crecimiento profesional real: Oportunidades de formación, desarrollo y promoción dentro de un equipo que apuesta por tu talento., • Entorno dinámico y apasionante: Colabora con profesionales que comparten tu pasión y contribuye a experiencias únicas para nuestros huéspedes. Si tienes experiencia liderando equipos, pasión por la industria hotelera y una clara orientación al cliente y a los resultados, ¡esta es tu oportunidad de formar parte de METT Marbella – Estepona! ¡Únete a METT Marbella – Estepona como Reservation Manager y lidera un equipo donde la excelencia marca la diferencia!

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas.Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇:¿Cuáles serán tus funciones?Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software.Crear y actualizar contenidos y manuales formativos para clientes.Maximizar la satisfacción y retención de nuestra base de clientes.Identificar riesgos de churn y desarrollar estrategias de retención y adopción.Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto.Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes.Mantener informados a los clientes sobre las novedades de producto y el roadmap.Programar y realizar QBRs.Realizar webinars y sesiones de formación que incrementen la adopción del producto.Identificar, generar y negociar propuestas de cross y upsell.Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas.Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes.Requisitos+1 años gestionando cuentas clave como Account Manager o Customer Success+1 año en SaaS / Software¿Qué ofrecemos?Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid.Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario.23 días de vacaciones al año

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services. As Europe's leading consumer electronics retailer, MediaMarktSaturn partners with the world's top tech brands to bring customers the latest and most innovative solutions.La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools!Languages Required:Excellent command of TurkishProfessional level of another European language (Spanish / French / Italian / Dutch)Professional level of EnglishMain Responsibilities:Communicate with customers via chat, video, and co-browsing toolsUnderstand customer needs and recommend the ideal product through tailored solutions and expert adviceSupport customers with the initial setup and discovery of their new devicesIdentify opportunities for cross-selling and up-selling to maximize customer valueShare responsibility for project KPIs through reporting and analysisContinuously develop your skills and contribute to training materials for the teamCore Skills:Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.)Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus)Comfortable with digital communication tools and video callsAbility to build trust and connect with customers in a clear, empathetic, and professional wayWillingness to work five days per week, from 10:00 to 19:00 (including Saturdays). xhfqzwm What's on Offer:Competitive Salary of EUR 25,000-30,000 OTEFully remote position anywhere in SpainFull-time schedulePermanent contractFull training on the brands and devices you will supportA dynamic startup-like atmosphere with the stability of an international corporationThe chance to shape a new business area within the international MediaMarktSaturn familyOur Recruitment process :Step 1: Video Interview with our Recruiter to learn more about youStep 2: Video Interview with the Team Manager and Head of HRHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.