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The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. We are hiring a Client Advisor full time and part time to join for our new Emporio Armani corner in El Corte Inglés of Marbella. Reporting to the Store Director, your role as an ambassador for our brand is to ensure that all of our clients enjoy their entire shopping experience. Build strong customer relationships. Collecting customer CRM details for customer portfolio and follow up with them. Stay updated on our collections, fashion trends and being a fan of our brand. Vocation for customer service and commitment in retail and luxury sector. High level of English and Spanish (others are a plus).

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. We are hiring a Client Advisor full time and part time to join for our new Emporio Armani corner in El Corte Inglés of Marbella. Reporting to the Store Director, your role as an ambassador for our brand is to ensure that all of our clients enjoy their entire shopping experience. Build strong customer relationships. Collecting customer CRM details for customer portfolio and follow up with them. Stay updated on our collections, fashion trends and being a fan of our brand. Vocation for customer service and commitment in retail and luxury sector. High level of English and Spanish (others are a plus).

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. We are hiring a Client Advisor full time and part time to join for our new Emporio Armani corner in El Corte Inglés of Marbella. Reporting to the Store Director, your role as an ambassador for our brand is to ensure that all of our clients enjoy their entire shopping experience. Build strong customer relationships. Collecting customer CRM details for customer portfolio and follow up with them. Stay updated on our collections, fashion trends and being a fan of our brand. Vocation for customer service and commitment in retail and luxury sector. High level of English and Spanish (others are a plus).

Overview of the Role: The Account Management department aims to acquire and retain clients in our high valued segments. As an Account Manager you will handle our client portfolio whom you hold the overall responsibility to grow and retain. Retention strategy is to keep close contact with current customer base and incentivise them by offering customer service beyond what is expected, e.g. escalating issues, issuing bonuses, customizing offers/arrangements, host events etc. In addition, the role involves thorough client analysis, improvements in ways of working, both internally and towards clients, to ensure the business revenue from each client is optimized. Participating in marketing and development projects such as seasonal/recurring promotions, product rebranding, process improvements and development of user experience is expected, while ensuring all projects are executed effectively and align with our strategic goals. If you’re a team player with strong social skills combined with analytical talent and solid business acumen, we’d love to hear from you! Primary Tasks & Responsibilities: Daily contact with designated client portfolios through different channels, e.g. Telegram, WhatsApp, Zendesk & e-mail. Drive main KPIs of the team; turnover, deposits, player activity, revenue optimisation and bonus management; Follow customer segments and movements within; Bonus management aligning with overall team KPIs; Data driven player migration between our platforms to optimize revenue; Ticket escalations; Follow up on customer feedback; Plan, execute and evaluate targeted promotional campaigns; Plan and host customer events, some traveling is expected; Collaborate with other departments, e.g. risk, operations, trading, marketing, CRM, external partners, etc. and work on further improvements; Required Qualifications & Skills: Experience in the iGaming, sportsbook background, is preferable and will be considered an advantage; Fluency in both written and spoken English is essential; Proficient in data analysis to derive valuable insights and make informed decisions; Customer-focused individual experienced in client relations or account management; Strong communication skills, negotiation and relationship-building skills; Highly motivated with a proactive, hands-on attitude; Willingness to travel and attend events; Company Culture & Benefits: Hybrid working model; Wellbeing Allowance; Comprehensive Private Health Insurance; Open and collaborative work environment; International team with opportunities for learning and skill development; Team-building activities and office events;

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees.Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents.With origins firmly rooted in Italy, but

Cliente con Alemán – Sector Industrial (Alicante). Experiencia previa en atención al cliente (muy valorable). Si buscas un nuevo reto profesional, tienes un excelente nivel de alemán y disfrutas trabajando con clientes….