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We are hiring! Receptionist Job Title: Receptionist Reports to: Front office Manager Responsible for: Developing an excellent service to guests Job Requirements: - Education in Finance/ Hospitality/ Tourism - Experience: Minimum 2 years - Driver license - Opera Cloud System - Languages: English: Professional Level / Spanish: Professional Level Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Ensure pre-research is made for each arriving guest and deliver a personal service accordingly Maintain a complete profile of each guest who stays at the Hotel, especially if it is a recurring visit Ensure that the reception desk is always manned Manning the main switchboard for Boho Club and carrying out Concierge duties accordinglyIn charge of all incoming email requests coming to the general info account in a timely manner, ensuring delivery to the correct department or individualInform AFOM and HM about any return guests Local knowledge of the area and proactiveness in regards to potential requests on and off property Key tasks as follows: Guest/Operation: Process all guest check-ins by confirming reservations in Opera Cloud System verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures Ensuring the set standards and expectations are maintained on the highest personal level Allocating all rooms daily, in liaison with housekeeping and sometimes also with maintenance Check in & Check out guests, billing and end-of shift cashiering Coordinate VIP amenities in conjunction with housekeepingHandle room reservations including room upsell and packages, in conjunction with reservations department Ensure that all stock, cash and keys are secured at all time and access is restricted to authorized staff only Be fully conversant with the Opera Cloud system and key entry system ensuring that information is accurate and timely and that system back-ups are undertaken as required and are completed Be fully updated on the Emergency proceduresBe aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Ensure a safe working environment is achieved in line with laid out hotel procedures and policies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial: Provide information as requested by the Finance Department regarding all activities related to the reception departmen Ensure that all hotel procedures e.g. cash control, as laid out by Management ensuring that this happens within the reception People & Development: Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team membersBe part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key guests and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding serviceWork with the team to develop the offers adapting it to the individual guest and market conditions Be responsible for co-ordinating the development of the hotel’s guest profile records, especially for regular guest Give frequent updates to the Management team of guest profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Full time. 8 hours working (without split shift). Two days off/week - Upselling (according to sales level and achievement of objectives) - High emotional salary. Good working environment - Benefits from relationships with third parties - Training and professional development plan Uniform Provided Daily Meals – Complimentary meals are provided during work shifts. Medical Insurance Employee Discounts – Special discounts on hotel stays, dining, and services. Career Growth Opportunities – Training and promotion opportunities within the company. Positive Work Environment – A supportive and dynamic team culture. Team Events & Activities – Company-organized events to enhance team spirit. Paid Vacation & Holidays – Competitive paid time off policy. Department: Reception About you OUR VALUES ✨Nurturing connections with warmth and care —> HOSPITALITY ✨Doing what's right, always —> INTEGRITY ✨Service reinvented with creative passion —> INNOVATION ✨Committed to excellence —> EXCELLENCE ✨Fun vibes, positive energy always —> FUN Language required: English. Spanish is a plus The company OUR MISION At Boho Club, we are driven by creative passion and a commitment to excellence, ensuring every interaction is filled with warmth, care, and integrity. Our mission is to provide exceptional service that nurtures meaningful connections, creating a fun and vibrant environment that elevates the guest experience and brings joy to every moment for both guests and staff OUR VISION To be a luxury hospitality reference in the city of Marbella and the first choice as a boutique hotel for our national and international visitors, as well as one of the main luxury restaurant and leisure alternatives for our local clients.

Reception Caddy Master Greenlife Golf Club: Job description: · supports the smooth and effective day to day running of all golfing activities · consistently focus on delivering an exceptional experience. Assist in leading the proshop and outside golf operations to ensure high team morale and an elevated level of customer service · Provides sincere and courteous service to all guests of Golf Club · Maintains accurate records of golf & hotel bookings and sales as long as special guests requirements · Provides assistance to any customers renting golf courses · Performs opening and/or closing duties as required. · Clear communication with the outside operations team ensuring they are aware of the days play and any special requirements or areas to focus on · Display excellent customer service to initiate a positive atmosphere for guest relations · Prepare necessary and relevant reports required · Establish guidelines for golf operations; expectations and parameters · Oversee the golf shop retail operation, reviewing purchased products, managing inventory levels and promotions · Liaise with suppliers ensuring good value for money, approves and oversees orders, supplies associated with golf activities · Manage the golf operations policies, procedures, controls and fee structures to ensure the safekeeping of assets and resources · Conduct necessary performance appraisals with relevant golf team staff · Willing to perform other duties as assigned or required by the managemen · Manage golf related systems to ensure best possible client journey · Establish and maintain a good working relationship with the management and collegues · Display excellent customer service to initiate a positive atmosphere for guest relations · Assist in administering all of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing. · Promotes all club golf activities. · Assist with maintaining a clean, orderly, and well-stocked golf shop. · Assist with maintaining proper records and billing of storage · Follows established opening and closing procedures. · Incorporates safe work practices in job performance. · Performs other duties as required. · Regular and reliable attendance. Knowledge, Skills, & Traits: · Must be motivated to thrive in the golf industry · Experienced in written and oral business communication · Experienced in computer user including Microsoft Word, Excel. Proficient in other applications, i.e., email, internet, and database · Strong organizational, planning and prioritization skills · Self-motivated with desire to promote and market · Service and customer focused attitude · Maintain and promote a positive professional image within the community · A team player who, together with the rest of the Caddie Masters, will be the executor of the quality standards set. · Strong organisational, planning and prioritisation skills · Be capable of working under pressure to meet deadlines · Possess good customer service skills, be friendly and personable · Self-motivated with the desire to promote and market · Excellent communication skills, verbal and written in both Spanish and English. Additional languages would be an advantage · Strong leadership and strategic planning experience · Experience of working within an established team · Highly responsible and organised person with availability to work weekends and flexible hours. · A very proactive and helpful person, with good public relations skills. · You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company. · You always perform at the highest level of ethical work standards. You are comfortable working in both indoor and outdoor environments. · Customer service experience and Golf Knowledge.

Mission: As a Little Guests Manager or supervisor, you will create entertainment experiences for our younger guests by providing friendly, efficient, and elegant service. Management: Ensure all plans are adhered to and followed, this includes policies, planning, activities, and experiences. Be creative, and make sure each session is fun, engaging, and stimulating. Be responsible for all day-to-day administration including bookings, updating of databases and correspondence. Support the senior management team in training the childcare teams, assessing and monitoring standards. Public relations: Welcome and greet all the families. Promote actively all children´s club activities. Keep an active guest contact during duty and off duty, whenever inside the resort facilities.