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Trabajos cultura en MarbellaCrear alertas

  • Front Office Receptionist - Boho Club Marbella
    interview badgeEntrevistas mañana
    Front Office Receptionist - Boho Club Marbella
    hace 2 días
    Jornada completa
    Marbella

    We are hiring! Receptionist Job Title: Receptionist Reports to: Front of House Manager Responsible for: Developing an excellent service to guests Job Requirements: • Education in Finance/ Hospitality/ Tourism, • Experience: Minimum 2 years, • Driver license, • Opera Cloud System Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Ensure pre-research is made for each arriving guest and deliver a personal service accordingly. Maintain a complete profile of each guest who stays at the Hotel, especially if it is a recurring visit Ensure that the reception desk is always manned Manning the main switchboard for Boho Club and carrying out Concierge duties accordingly In charge of all incoming email requests coming to the general info account in a timely manner, ensuring delivery to the correct department or individual Inform FOM and HM about any return guests Local knowledge of the area and proactiveness in regards to potential requests on and off property Key tasks as follows: Guest/Operation Process all guest check-ins by confirming reservations in Opera Cloud System verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures Ensuring the set standards and expectations are maintained on the highest personal level Allocating all rooms daily, in liaison with housekeeping and sometimes also with maintenance Check in & Check out guests, billing and end-of shift cashiering Coordinate VIP amenities in conjunction with housekeeping Handle room reservations including room upsell and packages, in conjunction with reservations department Ensure that all stock, cash and keys are secured at all time and access is restricted to authorized staff only Be fully conversant with the Opera Cloud system and key entry system ensuring that information is accurate and timely and that system back-ups are undertaken as required and are completed Be fully updated on the Emergency procedures Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Ensure a safe working environment is achieved in line with laid out hotel procedures and policies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial Provide information as requested by the Finance Department regarding all activities related to the reception department. Ensure that all hotel procedures e.g. cash control, as laid out by Management ensuring that this happens within the reception. People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key guests and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual guest and market conditions Be responsible for co-ordinating the development of the hotel’s guest profile records, especially for regular guests. Give frequent updates to the Management team of guest profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: • Long term contract, • Full time. 8 hours working (without split shift). Two days off/week, • High emotional salary. Good working environment, • Benefits from relationships with third parties, • Training and professional development plan

    Inscripción fácil
  • Night Auditor Kimpton Los Monteros
    Night Auditor Kimpton Los Monteros
    hace 6 días
    Jornada completa
    Marbella

    Our hotels never sleep. So, we're looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. A little taste of your day-to-day: Every day is different, but you'll mostly be: ● Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures ● Checking guests in, out and managing any wake-up call requests ● Answering phones and dealing with overnight guest queries ● Running night audit property management systems or manual equivalents ● Performing other duties such as concierge services and special guest requests What We need from you: ● Accounting and mathematics skills for accurate auditing and payment processing ● Cash handling experience for counting and securing bank and processing cash payments ● Computer literacy, including familiarity with PMS software ● Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff ● Customer service experience ● Knowledge of hotel operations, offers and the local area What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family

    ¡Incorporación inmediata!
    Inscripción fácil
  • Night Manager - Boho Club Hotel - 4 DAYS WORK / 4 DAYS OFF
    Night Manager - Boho Club Hotel - 4 DAYS WORK / 4 DAYS OFF
    hace 7 días
    Jornada completa
    Marbella

    We are hiring! Night Manager Job Title: Night Manager Reports to: Front of House Manager Responsible for: The whole Hotel during night shift and developing an excellent service to guests. Job Requirements: • Education in Finance/ Hospitality/ Tourism, • Experience: Minimum 1 year, • Driver license, • Opera Cloud System, • Languages: English: Professional Level / Spanish: Professional Level, • Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Ensure pre-research is made for each arriving guest and deliver a personal service accordingly Maintain a complete profile of each guest who stays at the Hotel, especially if it is a recurring visit Ensure that the reception desk is always manned Manning the main switchboard for Boho Club and carrying out Concierge duties accordingly In charge of all incoming email requests coming to the general info account in a timely manner, ensuring delivery to the correct department or individual Inform FOHM about any return guests Local knowledge of the area and proactiveness in regards to potential requests on and off property In charge of all night reception duties as listed below Guest/Operation Process all guest check-ins by confirming reservations in Opera Cloud System verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures Ensuring the set standards and expectations are maintained on the highest personal level Allocating all rooms daily, in liaison with housekeeping and sometimes also with maintenance Check in & Check out guests, billing and end-of shift cashiering Coordinate VIP amenities in conjunction with housekeeping Handle room reservations including room upsell and packages, in conjunction with reservations department Ensure that all stock, cash and keys are secured at all time and access is restricted to authorized staff only Be fully conversant with the Opera Cloud system and key entry system ensuring that information is accurate and timely and that system back-ups are undertaken as required and are completed Be fully updated on the Emergency procedures Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Ensure a safe working environment is achieved in line with laid out hotel procedures and policies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial Provide information as requested by the Finance Department regarding all activities related to the reception department. Ensure that all hotel procedures e.g. cash control, as laid out by Management ensuring that this happens within the reception. People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key guests and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual guest and market conditions Be responsible for co-ordinating the development of the hotel’s guest profile records, especially for regular guests. Give frequent updates to the Management team of guest profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: • Long term contract, • Full time. 8 hours working (without split shift). 4 days working/ 4 days off, • Schedule from 23.00 to 7.00, • High emotional salary. Good working environment, • Benefits from relationships with third parties, • Training and professional development plan

    ¡Incorporación inmediata!
    Inscripción fácil
  • Marbella tour guide / Guía turístico de Marbella
    Marbella tour guide / Guía turístico de Marbella
    hace 14 días
    €300–€600 mensual
    Jornada parcial
    Marbella

    Join our team as a (freelance) tour guide in Marbella! Lead small groups of tourists, share Spanish flavours and Marbella’s history. Amazing atmosphere, great pay and a fun international team await! Do you live in Marbella and love sharing its stories, flavours, and hidden corners with visitors? Are you the kind of person who knows the centre like the back of your hand and enjoys meeting people from all over the world? Then we’d love to meet you! Marbella Adventures is looking for enthusiastic (freelance) guides to lead walking city tours and tapas tours in Marbella Old Town. You’ll be introducing small international groups to the history of Marbella, Spanish culture, and, of course, delicious local food and drinks. Depending on your interests and availability, you can also help out with other activities, such as hikes, setting up luxury picnics, and more. What we offer • A fun, social freelance role in the heart of Marbella, • Competitive pay per tour (keep in mind: this is seasonal work, with more tours in high season and fewer in low season), • Flexible working hours – you choose when you’re available, • Work in a young, international and fun team You are someone who • Is at least 21 years old, • Is a true Marbella local or has lived in Spain for at least a year, • Speaks and understands Spanish and English fluently, • Has an outgoing, friendly personality and feels comfortable leading groups in English, • Is reliable, flexible, and available in the evenings and weekends, • Enjoys sharing stories, tips, and local insights with travellers, • Is a true foodie and loves Spanish cuisine What's it like to be a city guide for Marbella Adventures? Based on your availability, you’ll be assigned tours that you can view in your calendar application. Before each tour, you head to the meeting point where you’ll meet your group. You can expect guests come from all over the world. A large part of our clientele is from the USA and Canada, but we also regularly welcome travellers from Scandinavia, the Netherlands, Germany, and even Australia. Every group is different, and that’s what makes it fun: you tune into their energy, adapt your style, and enjoy discovering the city together. We provide you with well-prepared routes, key information, and thorough training, so you always feel confident and supported. At the same time, there’s plenty of room to add your own personal touch — telling stories in your own way and bringing your own energy to each tour. You’ll guide guests through beautiful streets that change throughout the year — from lively summer evenings to cosy streets filled with Christmas lights. One evening you might be leading a tapas tour, strolling through charming alleys, sharing laughs, stories, and delicious local flavours. The next day, you could be showing people around on a sunny afternoon city tour, mixing famous highlights with hidden gems only locals know. At the end of each tour, your guests leave with big smiles, great memories, and the feeling that they’ve truly experienced Marbella — not just seen it. And as a little bonus, you’ll often receive generous tips from travellers!

    ¡Incorporación inmediata!
    Sin experiencia
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