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  • Receptionist Internship - Anantara Villa Marbella Resort
    Receptionist Internship - Anantara Villa Marbella Resort
    hace 2 días
    Jornada completa
    Marbella

    What will be your mission? As Receptionist, you will be responsible for attending guests’ needs upon arrival and departure and for providing an overall exceptional experience during their stay in line with the hotel’s vision and values on customer satisfaction. What will you do? Welcome and complete the check-in process for all guests and group arrivals in a timely and professional manner as well as complete the check-out process for departing guests and groups. Manage room allocation in regards to guest characteristics (VIPs, traditional, new customers, etc.) with the correspondent department. Handle if necessary, and ensure to keep the front office and management team fully informed of guest requests, inquiries, complaints and/or suggestions given by both guests and other departments. Display a knowledge of all hotel products, services, price rates, available promotions and discount packages, as well as daily VIP and special events. Be aware and communicate hotel services available (dry cleaning, restaurant reservations) and general safety information. Maximize room occupancy at best rates (this includes closing sales and extranets if necessary). Use up-selling techniques (promote the DISCOVERY loyalty program and Rewards, other destinations, food and beverages, hotel transportation and facilities). Handle incoming guest room reservations. Provide information to guests about the property and the surrounding area (museums, monuments), including special events, sights, restaurants, activities, etc. in the city. Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Follow company brand standards. Assist other departments, as necessary. Inform and provide night services to guests (e.g. wake-up call). Manage invoicing payments and cash operations during the night shift. Run rounds, check for irregularities, shutdown windows, doors, etc. Responsible for the night audit reports. What are we looking for? Degree or diploma in Hotel Management or equivalent. Fluency in local language is a must and high level of English is required. Working knowledge of various computer software programs (Microsoft Office,TMS, etc) and Front Office systems. Customer service focus. Flexibility to respond to a variety of work situations. Strong communication skills. Sales oriented. Ability to work independently and as a part of a team. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

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  • Cocinero/a
    Cocinero/a
    hace 1 mes
    Jornada completa
    Nueva Andalucía, Marbella

    🔥 WE’RE HIRING – JOIN OUR KITCHEN TEAM! 🔥 🔥 ¡ESTAMOS CONTRATANDO – ÚNETE A NUESTRO EQUIPO DE COCINA! 🔥 Join Astoria and be part of the Marbella team for the 2026 season. Únete a Astoria y forma parte del equipo de Marbella para la temporada 2026. About Brasserie Astoria The concept of Brasserie Astoria was introduced in Stockholm in 2021 in a venue with a long history as an international hotspot. Astoria combines a lively atmosphere with professional execution and a strong focus on hospitality and craftsmanship. Acerca de la Brasserie Astoria El concepto de Brasserie Astoria se introdujo en Estocolmo en 2021, en un recinto con una larga historia como un punto de encuentro internacional. Astoria combina un ambiente animado con una ejecución profesional y un fuerte enfoque en la hospitalidad y la artesanía. Who are we looking for? We are looking for skilled and motivated kitchen professionals who: Enjoy working in a fast-paced, high-energy kitchen Are team players with a professional mindset Take pride in quality, structure and consistency Are comfortable working in an English-speaking kitchen environment Are flexible and available to work evenings, weekends and holidays Want to grow and develop within an international restaurant group Previous experience in a professional kitchen is required. Leadership experience is expected for senior positions. ¿A quién buscamos? Buscamos profesionales de cocina cualificados y motivados que: Disfruta trabajando en una cocina rápida y llena de energía ¿Son los jugadores de equipo con mentalidad profesional? Enorgullécete de la calidad, la estructura y la consistencia Te sientes cómodo trabajando en una cocina de habla inglesa Son flexibles y están disponibles para trabajar por las tardes, fines de semana y festivos Quieres crecer y desarrollarte dentro de un grupo internacional de restaurantes Se requiere experiencia previa en una cocina profesional. Se espera experiencia en liderazgo para puestos de alto nivel. Employment details We offer seasonal positions for the 2026 season, with the possibility of extension depending on role, performance and business needs. Positions are available on a full-time basis. Salary is by agreement and local employment conditions apply. Detalles laborales Ofrecemos puestos temporales para la temporada 2026, con posibilidad de ampliación según el puesto, el rendimiento y las necesidades del negocio. Los puestos están disponibles a tiempo completo. El salario es por acuerdo y se aplican las condiciones laborales locales. Astorias Brasserie Marbella is growing, and we’re looking for passionate culinary professionals to join our expanding team. Astorias Brasserie Marbella está creciendo y buscamos profesionales culinarios apasionados para unirse a nuestro equipo en expansión. Positions Available / Puestos Disponibles: 👨‍🍳 Kitchen Porters 👨‍🍳 Commis Chefs 👨‍🍳 Chef de Parties 👨‍🍳 Sous Chefs Seasonal & Long-Term Positions Available Posiciones de Temporada y a Largo Plazo Disponibles We offer: ✔ Competitive salaries + tips ✔ Excellent working environment ✔ Opportunities for career progression ✔ The chance to grow within an expanding company with exciting future projects Ofrecemos: ✔ Salarios competitivos + propinas ✔ Excelente ambiente de trabajo ✔ Oportunidades de crecimiento profesional ✔ Formar parte de una empresa en expansión con grandes proyectos futuros We’re looking for motivated, reliable team players who are passionate about food and ready to work in a professional, fast-paced kitchen. Buscamos personas motivadas, responsables y apasionadas por la gastronomía, listas para trabajar en una cocina profesional y dinámica. 📩 Apply today by sending your CV and the position you’re applying for Be part of something special in Marbella. Forma parte de algo especial en Marbella.

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