Recreation Supervisor
hace 4 días
Santa Cruz de Tenerife
Additional Information Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo. Job Number 26087130 Job Category Golf, Fitness, & Entertainment Location Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 Schedule Full Time Position Type Non-Management Recreation Supervisor As a Recreation Supervisor at The Ritz‑Carlton Abama Resort, you will lead the daily operation of our Ritz Kids program, ensuring every activity is delivered with the highest standards of safety, quality, creativity, and genuine care. Responsibilities • Oversee the daily operation of the Recreation and Ritz Kids program, ensuring a safe, engaging, and enriching experience for all participating children., • Supervise, support, and coordinate the Recreation team during each shift, including scheduling, task assignments, break coverage, and operational flow., • Coach, train, and motivate team members, fostering a culture of collaboration, continuous learning, and service excellence., • Plan, organize, and deliver a creative calendar of recreational, educational, and themed activities tailored to different age groups., • Ensure all child registration, check‑in/check‑out procedures, attendance records, and childcare protocols are consistently followed., • Build genuine relationships with children and their families by providing personalized service and professionally handling questions, special requests, or behavioral concerns., • Maintain the cleanliness, organization, safety, and overall presentation of recreation facilities, equipment, and activity materials in accordance with resort standards., • Assist in planning and delivering special events, holiday celebrations, children’s camps, family programs, and other recreational experiences., • Actively promote Recreation and Ritz Kids programs while collaborating with other resort departments to enhance the overall guest experience., • Handle guest feedback, concerns, and service recovery opportunities with professionalism, empathy, and a solutions‑oriented approach., • Ensure compliance with all child safeguarding procedures, health and safety regulations, emergency protocols, and Marriott International operating standards., • Foster a fun, welcoming, and inclusive environment where children feel engaged, families feel valued, and team members feel supported., • Lead by example while consistently upholding the Ritz‑Carlton Gold Standards and Marriott International service expectations. Qualifications • Previous supervisory experience within recreation, children’s programs, hospitality, leisure, education, or a related environment., • Experience working directly with children in recreational, educational, sports, or childcare settings., • Proven leadership skills with the ability to motivate, coach, and organize a diverse team., • Excellent communication, interpersonal, and guest service skills., • Strong organizational abilities with the capacity to manage multiple priorities in a fast‑paced environment., • A proactive mindset with exceptional problem‑solving and decision‑making skills., • A genuine passion for delivering outstanding guest experiences while ensuring children’s safety and well‑being., • A degree or qualification in Early Childhood Education, Recreation, Physical Education, Tourism, Hospitality, or a related field is considered an asset., • Current First Aid and CPR certification, or willingness to obtain certification., • Professional proficiency in English and Spanish; additional languages are an advantage., • Valid work authorization for Spain. Benefits • Competitive salary above market standards., • Explore the world with special rates at more than 9,500 Marriott hotels through the Explore Rate program, also available for your family, partner, and parents., • Enjoy a 20% discount at Marriott hotel restaurants and 50% discount across the resort’s dining venues., • Up to 75% discount on flights if you reside in Tenerife., • Corporate discounts on travel, leisure, and lifestyle experiences., • A special birthday gift., • Enjoy the resort as a guest after one year of service—an unforgettable experience., • Additional annual bonus payments., • Innovative training programs and continuous learning opportunities., • Career development within one of the world’s leading hospitality companies., • Complimentary meals in the employee dining room., • Uniforms and laundry service provided., • Employee celebrations, recognition events, anniversaries, and themed activities throughout the year., • Opportunities to participate in community engagement and social responsibility initiatives. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis, including disability and veteran status. All benefit and bonus programs are subject to internal regulations and applicable tax and social security laws. xcskxlj No legal entitlement exists to these programs, and the employer reserves the right to modify them at any time. #J-18808-Ljbffr