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Job Title: Account Manager Location: Spain, Madrid - Hybrid Salary: €40,000 - €60,000 + Bonus + Benefits Role Responsibilities: Relationships: • Manage and develop relationships with key stakeholders in the buyer organisations, • Support the buying organisations (more than one, mid-tier accounts) to increase penetration in these organisations, including helping buyers that do not actively use the platform, • Be a customer advocate and drive buyer engagement, • Track and ensure resolution of any service problems or issues highlighted by the customer, • Resolve issues escalated by Inside Sales Executives, • Support Key Account Managers to coordinate local relationships Revenue: • Cross-sell and upsell additional products which could add additional value to the customer, • Leverage relationships to support growth broadening and deepening of account penetration in other geographies and sectors across geographies and products, • Create and maintain detailed account plans and deliver against them, • Work with community managers to ensure growth of community revenue base as well as with key account managers for large satellite offices for the key accounts Retention: • Ensure that capabilities, products, and services are being leveraged to best effect to provide value to the customer (leverage analytics where relevant), • Manage proactively the Buyer renewal process including supporting negotiations and contracting, • Ensure reasons for deciding not to renew are understood, mitigated if possible and fed back to relevant stakeholders Campaigns: • Deliver and support buyer sponsored campaigns, • Initiate kick-off workshops and track & report progress, working in partnership with the customer to resolve escalations, • Co-ordinate internal teams to achieve desired customer outcomes Drive & Motivation: • Addresses multiple demands without losing focus or energy, • Increases efforts in the face of difficulties or obstacles and recovers quickly after setbacks, • Remains calm and focused during stressful or challenging situations; concentrates only things they can control or influence, • Encourages others during challenging times with their positive, can-do attitude Influencing: • Have a firm grasp of organisational politics within customers’ organisations and manages these effectively to gain positive results, • Successfully employs more than one influencing strategy or tactic when trying to persuade others, • Effectively employs bold, unusual or dramatic steps to persuade and convince others, • Rehearses or role-plays conversations or presentations to get feedback on their intended approach, • Anticipates the effect of their approach on others, • Overcomes objections and resistance by demonstrating their case Customer Focus: • Shows a clear understanding of the different customers and their needs, • Works collaboratively with customers to establish expectations and needs and agree service delivery levels, • Treats all customers as individuals and take pride in delivering a personalised, high-quality service, • Brings people together from different teams to address barriers to excellent customer service, • Use communication styles that are appropriate to the needs and interests of customers and stakeholders Achieving Results: • Delivers results and meet or exceed targets, all within agreed deadlines, • Is accountable for own area, • Engages in the team planning process by proactively setting personal (and/or team) objectives, • Identifies opportunities to improve the way work is organised and flows within the team, • Creates systems or processes by which help the team work more efficiently and cost effectively, • Spots opportunities to reduce or manage costs more effectively within their area, • Takes account of stakeholders needs and translates goals into practical, efficient and effective operational plans Supporting Colleagues: • Actively participates in knowledge sharing and cross-functional networking groups, • Sets up systems and processes by which useful information or intelligence can be shared, • Makes appropriate information and knowledge available promptly to those who have a need, • Recognises and capitalises on the opportunities and knowledge presented by the diversity across different teams Ideal Experience: • Consultative selling preferred but not required, • Formal account management practises, eg. stakeholder mapping, account planning, forecasting preferred but not required, • Negotiation skills preferred but not required, • Fluent in at Spanish and English, • Additional languages beneficial

Coral Club International is hiring: Part-time customer support Specialist Join a dynamic team and help us deliver exceptional service to our valued customers! Location: Remote Employment type: Part-Time Language requirement: Native Spanish (Spain) Start date: Immediate About Coral Club Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in. About the role We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services. Key Responsibilities Outbound calls (Provided database): • Inform clients about ongoing promotions, product launches, and events., • Invite clients to Zoom presentations, offline meetups, and other company activities., • Reactivate inactive clients (those who haven’t interacted for 3+ months). Feedback collection & Reporting: • Log interests, objections, questions, and call outcomes., • Share collected feedback and insights with your team leader. Work with reporting tools: • Maintain daily logs: client status, call outcomes, and next steps., • Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.). Communication via Messengers: • Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms., • Duplicate invitations and essential information across channels as needed. What we’re looking for • Other language skills - a plus., • Clear and confident communication style, especially over the phone., • Organized, detail-oriented, and responsible., • Prior experience in sales or customer service - a strong advantage. What We Offer • Remote work with supportive team collaboration., • Opportunity to grow within a global wellness company., • Meaningful work with real impact on people’s lives. Ready to make a difference with Coral Club? Send your CV and short cover letter to

En Velilla Group cuidamos cada detalle en nuestros productos, y con creatividad e innovación y, con el talento del equipo, hemos logrado ser líderes en Vestuario Técnico y que disfrutemos de los logros alcanzados, ese detalle nos identifica. Nuestros objetivos son claros, cuidar las oportunidades, apostar por el aprendizaje continuo y desarrollo humano, los avances tecnológicos y de infraestructura, la expansión internacional y, además, una gran motivación mutua ante nuevos retos. En Velilla Group iniciamos un nuevo proceso de selección en el Dpto. de Atención al Cliente, como Atención al Cliente con francés, donde su principal objetivo será el dar soporte continuo a todos nuestros clientes. ¿Con quién trabajarás? La posición está integrada en el Dpto. de Atención al Cliente de la compañía y además su trabajo será transversal con el resto de dptos y en concreto con el dpto. Comercial. El trabajo en equipo y la vocación de servicio es imprescindible en nuestro día a día. ¿Cuáles serían tus responsabilidades? Gestión Administrativa Atención telefónica Gestión de pedidos Asesoramiento continuo al cliente ¿Qué solicitamos? Nivel alto de francés Circo Formativo de Grado medio en Administración / Gestión comercial Experiencia en Atención al Cliente ¿Qué te ofrece Velilla Group? Formar parte de uno de los proyectos estratégicos de la compañía con más proyección y desarrollo. Trabajar a diario en empresa familiar multinacional, líder en el sector, donde el trabajo en equipo es vital. Posición a largo plazo en una compañía en continua fase de expansión, con múltiples proyectos a nivel nacional e internacional. Y lo más importante, formarás parte de un proyecto en el que existe el convencimiento de que son las personas, no la empresa, las que posibilitan el éxito. Si estás interesado/a puedes enviarnos tu CV a ¡Será un placer conocerte!

Your Impact: As an Account Executive at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change. Your customers trust your judgment to help them solve their most pressing business problems and to support them in their journey to the cloud and to become a digital enterprise. You will stop at nothing to help them find the right solution to positively impact the business, improve their most important business processes, or reduce their risks. You are comfortable with complex sales cycles. Your track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio of Customer Experience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones, attract and retain customers, and reach new segments—all while driving higher conversion and engagement. Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management, and Workforce Optimization solutions offer exciting and compelling ways to address customer needs. What the role offers: • Consultative selling and intensely listening to your customers., • Preparing comprehensive territory plans., • Identifying and converting opportunities into sales., • Skillfully executing each phase of the sales process from pipeline generation to closing the deal., • Masterful client presentations and running effective meetings., • Clearly articulating the value proposition of solutions and products and the endless possibilities of the digital enterprise to your customers., • Collaboration across all internal teams and resources to ensure you bring the best solution to your clients. What you need to succeed: • A track record of at least five years of B2B selling across the Enterprise., • Experience working in a consultative capacity with C-level customers on complex cloud-based, on-premises or hybrid solutions., • Expert knowledge of the B2B buying process and know all your key competitors and closely follow industry trends., • You deploy advanced sales methodologies and tools to achieve and exceed your targets., • Whether it’s the challenge of developing new accounts or finding untapped opportunities in your existing client base, the opportunity to grow our business is what drives your efforts every day., • Intellectual curiosity, easily grasp new products and solutions, and bring the spirit of innovation to your customers., • Bachelor’s Degree and a passion for continuous learning., • Experience selling Digital Experience software similar to CCM (Customer Communication Management), CEM (Customer Experience Management) or (WCM Web Content Management) would be an advantage. One Last Thing: OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. As an Open Text Account Executive, you drive digital transformation for global clients, solving complex business challenges and accelerating their journey to the cloud. Your consultative expertise and success in complex sales cycles contribute directly to business growth, earning you a competitive compensation package that recognizes your substantial impact in shaping the digital enterprise landscape.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

We’re looking for a native or bilingual Dutch-speaking Customer Support Representative with a solid command of English (B2 level) to join our team! You’ll support a leading company in warranties and insurance for electronic devices, assisting customers with the management of coverage and incident resolution. ✅ What We Offer • 4-month temporary contract with strong potential for extension, • Online training in English, fully included in your contract, • Full-time: 39 hours/week, working 5 days between Monday and Saturday, • Shift: 9 AM – 7 PM (Monday to Friday), Saturdays 9 AM – 5 PM (2 Saturdays off per month), • Salary: €22,000 gross per year, • 100% remote position from anywhere in Spain (contract starts from day one of training) 👤 What We're Looking For • Native or bilingual Dutch speaker, • Advanced English level (minimum B2), • Experience in customer service and knowledge of tech/warranty products is a plus, • Strong adaptability and customer-focused mindset, • Must reside in Spain 📅 Start date: August 25th 🌟 Benefits • Career development in a growing company, • Language classes for all employees, • Weekly team activities as part of our employee experience program, • Exclusive discounts on tech, private health insurance & more, • Referral bonus via our “Bring a Friend” program 💡 About Us We believe in your growth—professionally and personally. Our wellness programs are designed to help you thrive in every area of life: • Move Well: Exercise routines and daily movement tips, • Eat Well: Nutrition guides, healthy recipes, and tips, • Live Well: Mindfulness tools, stress reduction, and mental health support Apply now and join a company that supports your future from day one!

🗓️ Start Date: 18th August 2025 🖥️ 100% Remote | Computer Provided | Contract: 4 Months (with real extension opportunities) Important: This is a 100% remote position, but you must reside in Spain to apply (due to legal and administrative requirements) 💬 Languages: Native/Bilingual German + Advanced English 💶 Salary: €21,500/year + €1,500 Sign-On Bonus 💡 Looking for more flexibility in your life? Are you someone who enjoys helping others, solving problems, and making every interaction count — all from the comfort of your own home? Join our team of customer service professionals and guide users through the reservation process, helping them find the perfect option for their needs. ✨ No commuting. More freedom. Better balance. 👀 What We’re Looking For ✔️ Native or bilingual German speaker ✔️ Advanced English (B2–C1 level) ✔️ Stable internet connection (equipment provided by us!) ✔️ Customer service experience is a plus (but not required!) ✔️ Ability to understand user needs and provide tailored support ✔️ A team-player attitude, positivity, and a passion for delivering excellence 🎁 What We Offer You 🏠 100% Work-from-home position 💵 €21,500/year + ✨ €1,500 Sign-On Bonus 🧑 💻 Online paid training included in your contract 🎉 Refer-a-friend bonus: €500 (same campaign) 🕒 Schedule: 39 hours/week (Mon–Sun rotation, alt. weekends), between 9 AM – 8 PM 📅 Initial 4-month contract with real chances to stay and grow 🎁 Perks & Benefits 🌱 Grow With Us: Career development & promotion opportunities 🌍 Free Language Classes: Spanish, French, Swedish, Portuguese & more 🎉 Employee Experience Program: Weekly activities & cultural events 💡 Special Discounts: Private health insurance, tech, and more ❤️ Wellbeing Initiatives: • • Move Well (💪): Fitness programs & tips, • • Eat Well (🥗): Nutrition guides & recipes, • • Live Well (🧘): Mindfulness & mental health support, • • Do Well (❤️): Join meaningful social impact actions, • 🚀 If you're an ambitious individual who loves helping others, this is your chance to join a dynamic and supportive international team., • 👣 Create your best moments. Join the #FoundeverLife., • 📩 Apply now and start your journey with us!