About the job What will be your mission? As Telephone operator, you will be a key member of our Front Office team, you will be the personal point of contact for our guests from arrival to departure. As a representative of our hotel, you will leave one of the strongest impressions on our guests with the highest level of courtesy, efficiency and friendliness. What will you do? Answer and forward requests and enquiries from our guests by telephone and email, as well as taking bookings and reservations for our restaurants. Know how to handle our guests' complaints and be the expert when it comes to knowledge about your hotel. Be able to work with all hotel departments in a calm and focused manner, providing administrative support to the entire hotel and front office team. Celebrate the art of hospitality and your dedication to our guests is reflected in our equally caring approach to you. What are we looking for? You have successfully completed training in the hospitality industry. You may already have valuable front office experience. Your communication is always characterised by friendliness and appreciation. You enjoy the art of hospitality. Perfect English is a matter of course for you. You have a high level of quality awareness and service orientation. Teamwork and mutual support are core values for you. Your positive charisma and very good manners round off your profile. You have a pleasant and calm telephone voice. Various PC skills such as Microsoft, SAP, TMS are an advantage. You are flexible in your time management (alternating shifts). Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Department: Reservations The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
Buscamos personas apasionadas por brindar un excelente servicio al cliente para unirse a nuestro equipo de atención al cliente en Glow Beauty Puerto Banús. Necesitamos personal con experiencia en puestos de call center, telemarketing y crm. Si tienes habilidades de comunicación excepcionales, empatía y un deseo de crecer en un equipo grande, ¡te invitamos a enviarnos tu cv! Responsabilidades: - Atender llamadas entrantes de clientes de manera profesional y amigable. - Brindar asistencia y resolver preguntas de los clientes de manera efectiva. - Registrar con precisión la información del cliente y las interacciones en el sistema. - Identificar oportunidades para upselling o cross-selling de productos/servicios adicionales. - Cumplir con los objetivos de calidad y satisfacción del cliente establecidos. - Colaborar con el equipo para resolver problemas y mejorar los procesos de atención al cliente. - Mantenerse actualizado sobre los productos/servicios de la empresa y los procedimientos. Requisitos imprescindibles: - Español e inglés (nivel avanzado). - Experiencia en Atención al cliente (call center, telemarketing, crm,...) - Excelentes habilidades de comunicación verbal y escrita. - Actitud amigable y orientada al servicio. - Capacidad para trabajar en un entorno de ritmo rápido. - Habilidad para resolver problemas y tomar decisiones informadas. Ofrecemos: - Jornada completa - Capacitación completa y desarrollo profesional. - Oportunidades de crecimiento dentro de la empresa. - Ambiente de trabajo colaborativo y amigable. - Beneficios adicionales, como seguro médico y bonificaciones. Si estás listo para unirte a un equipo dinámico y ayudarnos a brindar un servicio excepcional a nuestros clientes, ¡esperamos recibir tu solicitud! Envía tu currículum.
Waiter/Kitchen Help – Luxalad Salad Bar in Marbella Old Town 📍 Location: Marbella Old Town 📅 Start Date: Immediate ⏰ Position: Full-time / Part-time About Us: We are a fresh and vibrant salad bar located in the beautiful historic center of Marbella. We pride ourselves on offering healthy, delicious food in a friendly and relaxed environment. As we grow, we’re looking for a motivated and reliable team member to join us! ** Job Description:** We are looking for someone who can support both front-of-house and back-of-house operations. You’ll be welcoming guests, taking orders, serving food and drinks, and also assisting in the kitchen with food prep, cleaning, and general support. - Your Responsibilities: Greet and serve customers with a smile Take orders and handle payments Prepare drinks and basic food items Help with kitchen prep (washing, chopping, plating, etc.) Keep the workspace clean and organized Ensure a great customer experience - What We’re Looking For: Some experience in hospitality is preferred (waiter or kitchen help) Friendly, proactive, and willing to learn Able to multitask and stay calm under pressure Basic Spanish and/or English (both is a big plus) Must have right to work in Spain - What We Offer: A positive and supportive work environment Flexible shifts Opportunity to grow with us Staff meals A central location in one of Marbella’s most charming areas Camarero/a y Ayudante de Cocina – Luxalad Salad Bar en el Casco Antiguo de Marbella 📍 Ubicación: Casco Antiguo de Marbella 📅 Inicio: Incorporación inmediata ⏰ Puesto: Jornada completa / Media jornada ** Sobre Nosotros:** Somos un salad bar fresco y moderno, ubicado en el hermoso centro histórico de Marbella. Nos enorgullece ofrecer comida saludable y deliciosa en un ambiente amigable y relajado. A medida que crecemos, buscamos incorporar a una persona motivada y responsable a nuestro equipo. - Descripción del Puesto: Buscamos a alguien que pueda apoyar tanto en sala como en cocina. Las tareas incluyen recibir a los clientes, tomar pedidos, servir comida y bebidas, y también ayudar en la cocina con la preparación de alimentos, limpieza y otras tareas generales. - Responsabilidades: Atender y servir a los clientes con una sonrisa Tomar pedidos y gestionar pagos Preparar bebidas y productos básicos Ayudar en la preparación en cocina (lavado, corte, emplatado, etc.) Mantener el área de trabajo limpia y ordenada Garantizar una excelente experiencia al cliente - Perfil Requerido: Se valora experiencia previa en hostelería (como camarero/a o ayudante de cocina) Persona amable, proactiva y con ganas de aprender Capacidad para realizar múltiples tareas y trabajar bajo presión Nivel básico de español y/o inglés (ambos son una gran ventaja) Permiso de trabajo en vigor en España - Ofrecemos: Un entorno laboral positivo y con buen ambiente Horarios flexibles Oportunidad de crecimiento dentro del equipo Comida de personal incluida Ubicación céntrica en una de las zonas más encantadoras de Marbella
We are Morning People, specialty coffee place in Marbella center. We are looking for a barista to join our team for a 30-40h long term contract. We work in the mornings from 9 to 15 and we need an energetic, friendly and likeable person to join us. This is not only a position for the season. If you fit our team we will keep you as a permanent team member for all year round. We offer working hours in the mornings only and a wonderful team and work environment. We are trying to build a stable and lasting team. Mandatory good English and Spanish. Perfect position to combine with studies, evening work or personal projects.
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