Trabajos call center en AlmagroCrear alertas

¡Nuestros equipos del área comercial siguen creciendo! Si buscas incorporarte a un ambiente joven y dinámico en el que cada día es distinto, e impulsar la financiación de proyectos I+D+i, en LEYTON encontrarás precisamente esto. Llevamos más de 25 años en activo, y con casi 3.000 empleados en nuestras sedes internacionales, estamos posicionados como la consultoría líder mundial en financiación I+D+i. Para continuar logrando un desarrollo constante, buscamos incorporar perfiles como Sales Development Representative para nuestro equipo de ventas de Madrid. ¿Cómo sería tu día a día como Sales Development Representative? • Realizarás la prospección y primer contacto telefónico con posibles clientes (B2B, empresas), • Agendarás las reuniones comerciales a los compañeros Business Developers ¿Qué necesitas para triunfar en el puesto? • Formación académica de grado medio o superior, • Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar), • Habilidades comunicativas, • Ganas y motivación por el aprendizaje continuo ¡Nosotros aportaremos todo lo necesario para tu desarrollo profesional! ¿Qué ofrecemos como tu futura empresa? • Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión, • Jornada completa con flexibilidad de entrada y de salida: L - J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30, • Jornada intensiva el mes de agosto, • Beneficios sociales de seguro médico y retribución flexible en concepto dietas, • Frutas, café, e infusiones gratis ilimitadas en las oficinas, • Podrás disfrutar del día de tu cumpleaños libre Se tendrá en cuenta grado de minusvalía o certificado discapacidad reconocida = o > 33%.

Fintech moves fast. Things change all the time. We grow, we develop, and we never settle for less. We are looking for a driven, commercially minded Sales Supervisor for our Spanish team who knows how to turn ambition into measurable growth, and how to take a team with them. You will shape and run our sales activity in Spain: growing the customer portfolio, improving conversion and retention, and making sure every customer has a great experience from the very first contact. You will work closely with the local management team and our Riga headquarters. One last thing, the cherry on top of the cake: you feel you can do more. Build, sell, grow, and work with a great team. If that sounds like you, what are you waiting for? Apply! How You'll Make an Impact Team Leadership • Report to the COO and lead, coach and motivate the sales team to reach and beat its targets, • Set clear goals, KPIs and incentives, and run regular 1:1s and team meetings, • Oversee hiring, onboarding, training and team scheduling, including peak times and campaigns Sales Growth & Customer Experience • Build and carry out sales plans that drive revenue, profitability and portfolio growth, • Turn market insights, customer behaviour and competitor activity into concrete commercial actions, • Develop segmentation, retention, cross-sell, upsell and reactivation initiatives, • Act as the escalation point for complex or high-impact customer cases Operations & Performance • Own day-to-day sales operations and make sure SLAs, KPIs and quality standards are met, • Track conversion, approval-to-disbursement, repeat customer rate, sales volume, productivity and customer satisfaction, • Fix bottlenecks with better tools, processes and automation, in full compliance with Spanish regulation and internal policies Reporting & Collaboration • Prepare forecasts, budgets and performance reports for local management and the Riga HQ, • Represent Sales in leadership meetings and cross-department projects (Risk, Marketing, Customer Service, DC) What You Bring to the Table • Full proficiency in Spanish and English, written and spoken, • Proven experience in sales, customer acquisition or commercial management, ideally in fintech, banking, insurance or telecoms, • Experience leading teams and driving performance through clear goals and KPIs, • An analytical, commercial mindset, and confidence with CRM and data tools, • Excellent communication, negotiation and stakeholder management skills, • A degree in Business Administration, Economics, Finance, Marketing or a related field, • Call center or telesales experience is an advantage What's in It for You • Full-time position, 38.5 hours per week, 100% on-site with the possibility of remote work, • Monday to Friday, 9:00 a.m. to 5:00 p.m., • Salary between €36,500 and €45,000 gross per year, permanent contract, • Performance bonus based on sales targets, • 26 days of vacation, • Birthday bonus, • Life insurance, • Collective Bargaining Agreement for Financial and Credit Institutions, • An international environment, working closely with colleagues at the Riga HQ and across our group markets, • Coffee, drinks and fruit provided by the company If you are proactive, dynamic and results-driven, and you want to grow with a fast-expanding company, apply now and send us your CV!

Presencial / Contrato indefinido En Ares Proptech necesitamos incorporar un Appointment Setter / Gestor de Leads Inmobiliarios. (Lugar de trabajo: Chamartin) Ofrecemos: contrato indefinido, sueldo fijo + comisiones + incentivos 🎯 Qué vas a hacer • Contactar leads cualificados (no puerta fría), • Hacer seguimiento estratégico (no insistencia vacía), • Detectar motivación real de venta, • Coordinar citas con el equipo comercial, • Alimentar el CRM con criterio (no rellenar por rellenar) ⚠️ A quién NO buscamos • Personas que necesitan que les digan qué hacer todo el tiempo, • Perfiles de call center sin ambición comercial, • Gente cómoda con lo básico Si buscas “un trabajo tranquilo”, este no es tu sitio. 🚀 A quién SÍ buscamos • Perfil comercial, ambicioso y con energía, • Buena comunicación y capacidad de persuasión, • Mentalidad de mejora constante, • Que entienda que su rendimiento impacta directamente en resultados 💼 Qué ofrecemos • Formación en nuestro sistema, • Entorno de alto rendimiento, • Posibilidad real de crecimiento dentro de la compañía 🔥 Importante No valoramos tanto tu experiencia como tu actitud. Si encajas, no envíes un CV estándar. Cuéntanos por qué deberíamos hablar contigo.

Livensa Living es una compañía líder en alojamiento para estudiantes y flex living en Europa, enfocada en ofrecer una experiencia innovadora, cómoda y centrada en el cliente. Como Call Center Agent, serás el primer punto de contacto con nuestros clientes (principalmente estudiantes internacionales), ofreciendo una atención excelente y acompañándolos durante todo el proceso: desde la información inicial hasta la resolución de incidencias. Responsabilidades • Atender llamadas entrantes y salientes en inglés, español y/o portugués (3 de estos sería ideal), • Gestionar consultas sobre:, • Disponibilidad de residencias, • Precios y servicios, • Proceso de reserva, • Resolver incidencias y dudas de clientes de forma eficiente, • Registrar todas las interacciones en el sistema (CRM), • Coordinar con equipos internos (ventas, operaciones, residencias), • Garantizar una experiencia de cliente alineada con los estándares de calidad de la empresa Favorable si ha tenido experiencia en atención hotelera. Si te encuentra interesado/a, no dudes en aplicar.

¿Buscas liderar, impactar y hacer crecer a un equipo de ventas en el sector del Telemarketing en pleno centro de Madrid? En ACCOM sabemos que el talento y el liderazgo comercial son la clave del éxito. Por eso, buscamos un/a Coordinador/a de Ventas en Telemarketing (Especialista en Seguros de auto) que sea el referente de un equipo de ventas. Ayudando a estas personas a superar sus objetivos días tras día y plantear planes de acción basados en los análisis de las fortalezas y mejoras del equipo. Tu día a día se basará en tomar las mejores decisiones para impulsar a tu equipo, realizando escuchas online y fomentando el desarrollo de prácticas positivas que lleven al equipo al éxito. Tu Misión: • Diseñar y evaluar la eficacia de planes de acción comerciales enfocados a la venta de seguros de auto., • Asegurar el cumplimiento de tareas y la aplicación de buenas técnicas por parte de los asesores comerciales., • Acompañar, resolver dudas y motivar al equipo en su rutina diaria., • Analizar y dar feedback constante sobre la consecución o desviación de los KPI's., • Generar análisis sobre la situación de las campañas de venta (a través de excel y power bi), • Coordinar esfuerzos con otras áreas clave (formación,calidad,back office) para potenciar la consecución de objetivos. Perfil que buscamos: • Experiencia previa comprobable como líder de equipos en Call Center., • Conocimiento y experiencia en seguros de motor/auto., • Dominio en análisis de KPI's (manejo de herramientas como Excel y Power BI)., • Excelentes habilidades de comunicación, junto a la capacidad de motivar, organizar y liderar personas., • Perfil dinámico, altamente organizado y resolutivo., • Disponibilidad horaria para trabajar hasta las 19:00h. Lo que te ofrecemos en ACCOM: • Contrato estable a jornada completa., • Trabajo presencial en nuestras oficinas en el centro de Madrid (Gran Vía)., • Formación continua y apoyo constante para tu desempeño., • Posibilidad real de crecimiento y desarrollo profesional dentro de la compañía., • Excelente ambiente de trabajo en un equipo joven y dinámico., • Retribución flexible e incentivos por consecución de logros. ¿Aceptas el reto? Si tienes la experiencia y la pasión para guiar a nuestro equipo hacia el éxito, postúlate a esta oferta o envíanos tu CV. ¡Queremos conocerte!

Asemas, Mutua de Seguros y Reaseguros a Prima Fija busca TELEOPERADOR para la realización de funciones comerciales. Sus funciones serán: • Realización de campañas de llamadas salientes dirigidas a colectivos específicos (arquitectos, mutualistas y potenciales clientes)., • Comercialización de productos aseguradores de ASEMAS., • Detección de necesidades de aseguramiento de los mutualistas y potenciales clientes., • Asesorar sobre los productos más adecuados en función del perfil del cliente., • Generación de oportunidades de negocio para la entidad., • Campañas de fidelización para reforzar la vinculación de los mutualistas con Asemas., • Registro de la actividad en herramientas CRM., • Seguimiento de oportunidades y campañas comerciales Requisitos mínimos: • Formación Ciclo Formativo de Grado Superior o equivalente., • Experiencia en call center realizando actividad de venta o retención de clientes, preferentemente en sector seguros o financiero, de manera estable., • Titulación en mediación de seguros nivel 2 (antes nivel B), • Experiencia en el uso de aplicaciones de CRM (Salesforce, Zoho, etc.), • Competencias requeridas: habilidades de comunicación, pasión en lo que haces, entusiasmo, y orientación a resultados. Se ofrece: • Jornada laboral completa partida (intensiva en período estival)., • Zona centro calle Velázquez., • Contrato indefinido., • Salario fijo + incentivos + beneficios sociales.

En FBM & Asociados, despacho especializado en Derecho de Sucesiones y en fase de expansión nacional, buscamos incorporar un/a Teleoperador/a de Atención Telefónica y Gestión de Citas para formar parte de nuestro equipo. Buscamos una persona con experiencia en atención al cliente y gestión telefónica, excelentes habilidades de comunicación y una clara orientación al servicio. La persona será responsable de atender a potenciales clientes que ya han contactado con el despacho, recoger la información inicial sobre su caso y acompañarlos durante el primer contacto, asegurando la correcta concertación de citas con los abogados especialistas. No se requiere realizar asesoramiento jurídico, sino ofrecer una primera atención profesional, cercana y empática, y garantizar una correcta gestión y seguimiento de cada lead. Funciones principales • Gestión y atención de leads procedentes de aseguradoras, funerarias y red de colaboradores., • Atención telefónica a potenciales clientes y recogida de la información básica necesaria sobre su caso., • Explicación inicial del funcionamiento del despacho y de los siguientes pasos del proceso, sin realizar asesoramiento jurídico., • Identificación de las necesidades iniciales del potencial cliente y correcta transmisión de la información al equipo jurídico., • Concertación, gestión y coordinación de citas con los abogados especialistas., • Seguimiento de leads pendientes de contacto o de concertación de cita., • Confirmación y seguimiento de las citas programadas para favorecer la asistencia., • Coordinación con el equipo jurídico para garantizar un correcto traspaso de la información., • Registro y actualización de llamadas, leads, contactos y citas en el sistema de gestión., • Seguimiento de los principales indicadores de actividad y cumplimiento de los objetivos establecidos. KPIs del puesto La posición tendrá objetivos vinculados, entre otros, a los siguientes indicadores: • Número de leads atendidos., • Tiempo medio de primera respuesta., • Ratio de conversión de leads en citas., • Número de citas concertadas., • Porcentaje de asistencia a las citas., • Nivel de satisfacción de los potenciales clientes., • Cumplimiento de los objetivos mensuales. Perfil requerido • Mínimo 2 años de experiencia en atención telefónica, call center, atención al cliente o posiciones similares., • Experiencia en gestión de llamadas y contacto directo con clientes o potenciales clientes., • Excelentes habilidades de comunicación verbal, escucha activa y empatía., • Capacidad para generar confianza y ofrecer una atención cercana y profesional, especialmente ante situaciones sensibles., • Capacidad para gestionar un volumen elevado de llamadas de forma organizada y eficiente., • Perfil orientado al cliente, resolutivo y con gran atención al detalle., • Capacidad para trabajar con objetivos y métricas de rendimiento., • Buenas habilidades de organización y seguimiento., • Manejo de herramientas informáticas y sistemas CRM., • Se valorará experiencia previa en sector jurídico, asegurador, servicios profesionales o servicios post mortem., • Se valorará especialmente experiencia en concertación y gestión de citas.

🆕En Redion estamos buscando una persona para liderar nuestro equipo de operaciones en una plataforma de asistencia médica en nuestra oficina de Villamayor en Salamanca. Si tienes experiencia gestionando equipos en entornos de atención telefónica, contact center, customer service o plataformas de asistencia, y te motiva liderar una operación orientada al servicio, queremos conocerte. 📌¿Cuáles serán tus funciones? • Supervisar la actividad diaria del área, identificando oportunidades de mejora y resolviendo incidencias., • Apoyar al equipo en la gestión de asistencias complejas y en situaciones de alta demanda., • Formar, acompañar y evaluar al equipo, impulsando su desarrollo y el buen clima de trabajo., • Participar en la planificación y organización operativa, anticipando necesidades y optimizando recursos., • Analizar indicadores de actividad, productividad y calidad, proponiendo acciones de mejora., • Colaborar con diferentes áreas para asegurar una excelente experiencia de cliente y la eficiencia operativa del servicio., • Contribuir al cumplimiento de objetivos de productividad y control de costes., • Elaborar y gestionar reportes e indicadores clave para la toma de decisiones. ✔️ ¿Qué necesitamos que tengas? • Experiencia previa como Team Leader, Supervisor/a, Coordinador/a o Responsable de equipo en entornos de atención telefónica, contact center, call center, customer service o plataformas de asistencia., • Conocimiento de procesos operativos y gestión de incidencias., • Habilidades de comunicación, organización y resolución de problemas., • Capacidad para liderar, acompañar y motivar al equipo., • Orientación al servicio, responsabilidad y proactividad., • Nivel alto de español e inglés. 🏆¿Qué podemos ofrecerte? • Incorporación inmediata a un entorno internacional., • Jornada completa en turno intensivo de mañana y/o tarde., • Contrato indefinido., • Modelo de trabajo híbrido, • Salario competitivo + plus de idiomas., • Centro de trabajo en Villamayor, Salamanca., • Club de descuentos para ti y tus familiares. Europ Assistance es ahora Redion. Durante más de 60 años, hemos sido un proveedor global de soluciones de asistencia y seguros, ayudando a personas y empresas en los momentos que realmente importan: en casa, en desplazamiento y durante sus viajes. Ofrecemos una amplia gama de servicios, desde asistencia sanitaria y en carretera hasta apoyo y soluciones de protección en los viajes, ayudando a las personas a afrontar lo inesperado y vivir con mayor tranquilidad. Hoy evolucionamos. Redion combina Europ Assistance y Generali Employee Benefits, integrando experiencia en asistencia, seguros y beneficios corporativos para ofrecer soluciones más sólidas y personalizadas, impulsadas por la innovación y una perspectiva global. Lo que no cambia es quiénes somos y cómo trabajamos. Seguimos al lado de las personas cada día, con dedicación, fiabilidad y compromiso. Nuevo nombre, mismo compromiso. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE.

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Desde Digi buscamos incorporar a un/a Consultor/a de Procesos para el área de operaciones comerciales que desarrollará las siguientes funciones: • Levantar y documentar procesos “AS IS” Analizar la situación actual mediante entrevistas, datos operativos y observación directa, identificando ineficiencias, variabilidad y puntos críticos. • Diseñar procesos “TO BE” orientados a valor Definir modelos futuros optimizados, incorporando criterios de eficiencia, experiencia de cliente, escalabilidad y simplicidad operativa. • Aplicar metodologías estructuradas de análisis Ejecutar análisis causa-raíz (RCA), 5 Whys, Ishikawa o enfoques como DMAIC para comprender problemas complejos y fundamentar las soluciones. • Transformar diagnósticos en planes de mejora accionables, • Elaborar planes end-to-end con iniciativas priorizadas, responsables, plazos y métricas de impacto claras., • Liderar la implantación de iniciativas de mejora Coordinar la ejecución de las acciones con las áreas implicadas, asegurando cumplimiento de hitos, gestión de riesgos y foco en resultados. • Impulsar la mejora continua basada en datos Analizar indicadores operativos y de cliente para identificar tendencias, validar hipótesis de mejora y medir el impacto de las iniciativas. • Optimizar costes y tiempos de proceso Identificar y eliminar actividades sin valor añadido, simplificar flujos y reducir tiempos de ciclo en procesos clave. • Facilitar grupos de trabajo Dinamizar grupos de trabajo con equipos operativos para diseñar soluciones viables. • Integrar y mantener el Sistema de Calidad Integrado Asegurar que los procesos diseñados e implantados cumplen con normativas internas, regulatorias y estándares de calidad, manteniendo la documentación actualizada. • Acompañar la gestión del cambio y la adopción Formar, comunicar y dar soporte a las áreas impactadas para garantizar la correcta implantación de los nuevos procesos y su sostenibilidad en el tiempo. • Asegurar el control documental de proyectos y de los Sistemas de Calidad, • Mantener actualizada la base documental de los procesos operativos y comerciales para asegurar la homogeneidad en la red de ventas/atención., • Implantar, mantener el Sistema de Calidad Integrado con las normativas estrategias o regulatorias. Transformar los resultados de las auditorías en propuestas de mejora que optimicen la eficiencia operativa ¿Qué ofrecemos? • Contrato indefinido., • Teléfono móvil de empresa., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad: https://www.digimobil.es/legal/politica-privacidad-seleccion

Desde DIGI buscamos incorporar a un/a HRBP para nuestro Call Center, que desarrollará las siguientes funciones:. Consultoría y acompañamiento en cuestiones legales - laborales y de gestión de personas del área de Call Center. Supervisión de las relaciones con la RLT de Call Center.

Vendedor/a de Recambios de Call Center.

Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Desde DIGI buscamos incorporar a un/a HRBP para nuestro Call Center, que desarrollará las siguientes funciones:. Adecuación del equipo al estilo DIGI y Valores Corporativos.

Como Call Center Agent, serás el primer punto de contacto con nuestros clientes (principalmente estudiantes internacionales), ofreciendo una atención excelente y acompañándolos durante todo el proceso: desde la información inicial hasta la resolución de incidencias.

En FBM & Asociados, despacho especializado en Derecho de Sucesiones y en fase de expansión nacional, buscamos incorporar un/a Teleoperador/a de Atención Telefónica y Gestión de Citas para formar parte de nuestro equipo. Buscamos una persona con experiencia en atención al cliente y gestión telefónica, excelentes habilidades de comunicación y una clara orientación al servicio. La persona será responsable de atender a potenciales clientes que ya han contactado con el despacho, recoger la información inicial sobre su caso y acompañarlos durante el primer contacto, asegurando la correcta concertación de citas con los abogados especialistas. No se requiere realizar asesoramiento jurídico, sino ofrecer una primera atención profesional, cercana y empática, y garantizar una correcta gestión y seguimiento de cada lead. Funciones principales • Gestión y atención de leads procedentes de aseguradoras, funerarias y red de colaboradores., • Atención telefónica a potenciales clientes y recogida de la información básica necesaria sobre su caso., • Explicación inicial del funcionamiento del despacho y de los siguientes pasos del proceso, sin realizar asesoramiento jurídico., • Identificación de las necesidades iniciales del potencial cliente y correcta transmisión de la información al equipo jurídico., • Concertación, gestión y coordinación de citas con los abogados especialistas., • Seguimiento de leads pendientes de contacto o de concertación de cita., • Confirmación y seguimiento de las citas programadas para favorecer la asistencia., • Coordinación con el equipo jurídico para garantizar un correcto traspaso de la información., • Registro y actualización de llamadas, leads, contactos y citas en el sistema de gestión., • Seguimiento de los principales indicadores de actividad y cumplimiento de los objetivos establecidos. KPIs del puesto La posición tendrá objetivos vinculados, entre otros, a los siguientes indicadores: • Número de leads atendidos., • Tiempo medio de primera respuesta., • Ratio de conversión de leads en citas., • Número de citas concertadas., • Porcentaje de asistencia a las citas., • Nivel de satisfacción de los potenciales clientes., • Cumplimiento de los objetivos mensuales. Perfil requerido • Mínimo 2 años de experiencia en atención telefónica, call center, atención al cliente o posiciones similares., • Experiencia en gestión de llamadas y contacto directo con clientes o potenciales clientes., • Excelentes habilidades de comunicación verbal, escucha activa y empatía., • Capacidad para generar confianza y ofrecer una atención cercana y profesional, especialmente ante situaciones sensibles., • Capacidad para gestionar un volumen elevado de llamadas de forma organizada y eficiente., • Perfil orientado al cliente, resolutivo y con gran atención al detalle., • Capacidad para trabajar con objetivos y métricas de rendimiento., • Buenas habilidades de organización y seguimiento., • Manejo de herramientas informáticas y sistemas CRM., • Se valorará experiencia previa en sector jurídico, asegurador, servicios profesionales o servicios post mortem., • Se valorará especialmente experiencia en concertación y gestión de citas.

Vendedor/a de Recambios de Call Center.

En FBM & Asociados, despacho especializado en Derecho de Sucesiones y en fase de expansión nacional, buscamos incorporar un/a Teleoperador/a de Atención Telefónica y Gestión de Citas para formar parte de nuestro equipo. Buscamos una persona con experiencia en atención al cliente y gestión telefónica, excelentes habilidades de comunicación y una clara orientación al servicio. La persona será responsable de atender a potenciales clientes que ya han contactado con el despacho, recoger la información inicial sobre su caso y acompañarlos durante el primer contacto, asegurando la correcta concertación de citas con los abogados especialistas. No se requiere realizar asesoramiento jurídico, sino ofrecer una primera atención profesional, cercana y empática, y garantizar una correcta gestión y seguimiento de cada lead. Funciones principales • Gestión y atención de leads procedentes de aseguradoras, funerarias y red de colaboradores., • Atención telefónica a potenciales clientes y recogida de la información básica necesaria sobre su caso., • Explicación inicial del funcionamiento del despacho y de los siguientes pasos del proceso, sin realizar asesoramiento jurídico., • Identificación de las necesidades iniciales del potencial cliente y correcta transmisión de la información al equipo jurídico., • Concertación, gestión y coordinación de citas con los abogados especialistas., • Seguimiento de leads pendientes de contacto o de concertación de cita., • Confirmación y seguimiento de las citas programadas para favorecer la asistencia., • Coordinación con el equipo jurídico para garantizar un correcto traspaso de la información., • Registro y actualización de llamadas, leads, contactos y citas en el sistema de gestión., • Seguimiento de los principales indicadores de actividad y cumplimiento de los objetivos establecidos. KPIs del puesto La posición tendrá objetivos vinculados, entre otros, a los siguientes indicadores: • Número de leads atendidos., • Tiempo medio de primera respuesta., • Ratio de conversión de leads en citas., • Número de citas concertadas., • Porcentaje de asistencia a las citas., • Nivel de satisfacción de los potenciales clientes., • Cumplimiento de los objetivos mensuales. Perfil requerido • Mínimo 2 años de experiencia en atención telefónica, call center, atención al cliente o posiciones similares., • Experiencia en gestión de llamadas y contacto directo con clientes o potenciales clientes., • Excelentes habilidades de comunicación verbal, escucha activa y empatía., • Capacidad para generar confianza y ofrecer una atención cercana y profesional, especialmente ante situaciones sensibles., • Capacidad para gestionar un volumen elevado de llamadas de forma organizada y eficiente., • Perfil orientado al cliente, resolutivo y con gran atención al detalle., • Capacidad para trabajar con objetivos y métricas de rendimiento., • Buenas habilidades de organización y seguimiento., • Manejo de herramientas informáticas y sistemas CRM., • Se valorará experiencia previa en sector jurídico, asegurador, servicios profesionales o servicios post mortem., • Se valorará especialmente experiencia en concertación y gestión de citas.

Y hoy queremos ampliar nuestro equipo con una persona como Vendedor/a de Recambios de Call Center.

Desde DIGI buscamos incorporar a un/a HRBP para nuestro Call Center, que desarrollará las siguientes funciones:. Adecuación del equipo al estilo DIGI y Valores Corporativos. Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Descripción de puesto. As part of Cencora, World Courier has perfected its medical courier capabilities over decades of industry experience, providing seamless transportation of critical therapies and medicines. Our extensive global network enables us to effectively navigate logistical challenges across borders and time zones, ensuring the timely delivery of essential pharmaceuticals. This unique combination of precision, expertise, and global reach positions us as one of the leading companies in the pharmaceutical logistics industry. As Subregional Sales Manager you will be responsible for the achievement of the Spain, Portugal and Italy net customer billings and sales activities target ensuring that this is achieved with the appropriate margin. • Develop and implement a strategic commercial plan to attain Spain, Portugal and Italy revenue and activity goals, while utilizing a consultative sales approach of uncovering customer business needs and positioning World Courier solutions to address those business needs. This includes managing the entirety of the sales funnel from customer segmentation and target identification to lead generation and nurturing to opportunity close and on‑going account management., • Maintain WEMEA wide alignment with the Commercial, Marketing, Strategy, Services and Operations leadership to implement and drive sales effectiveness and promote the full range of solutions., • Works closely with Country Manager, Regional Sales and Marketing Director, Product Managers, Business Development Executives and Sales Support and Marketing to implement key initiatives., • Provide support to the Global and Key Account Management program, leading these accounts development in Spain, Portugal and Italy., • Responsible for prioritizing and executing Spain, Portugal and Italy marketing events and campaigns, working closely with the Regional Marketing Specialist in conjunction with the global marketing function., • Meet regularly with existing and prospective key customers and provide leadership to sales teams in securing and building business partnerships with their selected customer base, plus expanding existing customer base by hunting and acquisition., • Encourage engagement with the Key Account Management Program to lead local sales activity within those accounts., • Working with the Global and Regional Sales and Marketing Team to develop and execute the World Courier go to market plan for all business segments., • Interacts with business development teams to support the sale and implementation of customer tailored solutions., • May directly manage and/or act as a sponsor to a number of customers., • Responsible for ensuring that the customer‑facing team has the appropriate understanding of all World Courier’s product and service offerings., • Interacts effectively with all levels of senior management up to C‑suite level both internally and with customers., • Represent World Courier at industry and customer events., • Use sales and performance analytics to focus on account targeting and drive sales results., • Support the adoption and appropriate use of technology such as Salesforce.com., • Lead the development of the Benelux fiscal year commercial plan (Net Customer Billing)., • Promote and manage sales team goal setting and ensure regular measurement of performance., • Develop predictable revenue forecasting and take action where potential deviations are identified., • Participate in and support the performance management process and incentive plans; coach, mentor and develop the local sales teams., • Ensure in conjunction with the Country Manager all sales executives have appropriate objectives and development plans., • Support the provision of effective performance coaching for sales associates that require support., • Recruits, retains, supports and develops direct reports to skilled, experienced and motivated staff., • Regularly performs interviews with subordinates., • Recognizes the potential and the happiness of subordinates and can judge upon the necessity of incentives or other methods of support or promotion., • Performs motivational and team‑strengthening actions., • Represents the corporation true to the nature of the corporate philosophy., • Languages: Fluent in English and Spanish (good to have Portuguese or Italian), • An undergraduate degree in fields such as business administration, sales, or marketing; a Master of Business Administration is preferred., • Alternatively, a solid education in logistics services in combination with reasonable practical experience in sales and marketing., • Management/Supervision experience in a growing, but complex global service environment., • Relevant direct pharmaceutical industry experience in transport logistics. Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time. Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodations requests will not be returned. #J-18808-Ljbffr

Select how often (in days) to receive an alert: Create Alert BME - Bolsas y Mercados Españoles - drives the transformation of financial markets and belongs to SIX, the third largest exchange group in Europe. What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us. Madrid | Working from home up to 40% | Reference 8166 The Security Operations Center (SOC) is a critical Line of Defense 1 function at SIX, responsible for detecting, investigating, and responding to cyber threats across endpoint, identity, network, cloud, and email environments. We are looking for a hands-on security professional with experience in incident response, threat hunting, and security monitoring. In this role, you will investigate complex alerts, develop and tune detection use cases, support containment and remediation efforts, improve automation and playbooks, and proactively identify threats to strengthen SIX's overall security posture. Does it sound interesting for you? We are looking forward to hearing for you. • Develop, tune, and maintain threat detections and SIEM use cases across endpoint, network, identity, cloud, mail, and M365 environments., • Investigate complex security incidents, lead threat analysis, and coordinate containment and remediation activities., • Design and improve detection content, SOC automation, SOAR workflows, and incident response playbooks., • Conduct proactive threat hunting using threat intelligence and the MITRE ATT&CK framework., • Identify detection gaps and continuously enhance SOC capabilities and security posture., • Mentor junior analysts and contribute to SOC process improvements and knowledge sharing., • 4+ years of experience in SOC operations, detection engineering, threat hunting, and incident response., • Hands-on experience with SIEM, EDR, and SOAR platforms (preferably Sentinel, Elastic, Defender for Endpoint, and Cortex XSOAR)., • Strong background in detection rule development, security investigations, and threat hunting across multiple telemetry sources., • Experience with scripting, automation, APIs, and tools such as Python, GitLab, Azure DevOps, and CI/CD practices., • Knowledge of security query languages and frameworks, including MITRE ATT&CK., • Strong analytical, communication, collaboration, and mentoring skills. If you have any questions, check out our FAQ page or call Sara Perez de la Cuesta at +34 91 709 56 80 . For this vacancy we only accept direct applications in English. Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background. Flexible Work Models We trust our employees and offer a work environment that is well-balanced, productive and fosters success. Personal Development You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering. Agile Working Methods Whether through scrum or design thinking, we solve exciting tasks together in teams. #J-18808-Ljbffr

IBS Software is a fast-growing global software company with 5,400 employees and a 29-year track record of innovation for the world’s leading travel brands. Our hospitality software division, provides distribution and connectivity to over 36,000 properties, including 4 of the 5 largest hotel brands. Certified as a Great Place to Work®, IBS Software has a culture built on the values of precision, commitment, passion, integrity and respect for the individual. The Director, Product Management, Hospitality will be part of the core product management team executing the portfolio strategy for the hospitality line of business within IBS, and report to our VP of Product Management. At IBS, Product roles are inherently cross-functional - you will work closely with counterparts in software engineering, implementations and operations to ensure we are delivering with high standards. You will facilitate cross-team and cross-customer collaboration. You will be responsible for creating business cases, use cases, roadmap and agile artifacts. Your efforts will directly enable IBS products to maximize company revenues, improve customer satisfaction, and enhance the value of the Hospitality Line of Business. Working at IBS Software is an opportunity to join an exciting company with a great team culture and a successful track record. We are highly selective, seeking individuals with demonstrated excellence and track records of top achievement. We look for smart people who are passionate about technology and hospitality, who care deeply about their careers, and who want to work hard and have fun. The ideal candidate will bring deep hospitality domain expertise, a strong understanding of hotel operations and technology ecosystems, and a passion for creating differentiated, user-centric products. Responsibilities Product Management • Lead the business strategy for the CRS Product, • Build strong market differentiation through the product strategy for IBS product iStay (eCommerce, CRS, Call Center, Booking Engine), • Lead a team of Product Manager and Product Owners., • Leverage AI-driven design principles to create innovative hospitality technology products that enhance guest experiences, streamline operations, and enable data-informed decision-making, • Create buy-in for the product vision both internally at IBS and with customer/partners of IBS, • Participate in competitor and market analysis in identifying product gaps and emerging market needs, • Participate in annual customer meetings/conferences to validate pain points as well as collect key requirements, • Be familiar with agile methodologies and disciplines, especially PDLC process and Strategic Portfolio Management, • Be familiar with AI productivity practices within the product development life cycle, • Act as a subject matter expert in CRS and specify business requirements for the features, • Work closely with the Engineering and Customer Success organizations in executing the business strategy Business Development Support • Work with our sales and marketing team in crafting go-to-market as well as marketing strategy resulting in effective pipeline building, • Support our sales and marketing organization in deal pursuits, • Proactively reach out to industry consultants to educate them of iStay value proposition, • Drive RFP Responses, Proposals and support in sales process including scope definition in contracts Implementation Support • Participate in functional sessions with clients, • Understand hospitality clients’ needs / challenges / constraints and articulate the value of IBS solution, • Convince customers to go live with current available functionality to the extent possible Other Specifics • Expertise in Hotel Software Ecosystems, mainly PMS, CRS, • Expert knowledge of Saas product management, • Strong communication skills; fluent in English, • Have senior IT / Business contacts in the hospitality industry, • Must hold a passport, and be available for domestic and international travel Travel This position requires frequent travel, up to 50%. Most travel is outside the local area and overnight. Some of the travel is international. At IBS you can look forward to: • Operating with the brightest minds in the hotel software industry, • Receiving global exposure, • Benefiting from continuous learning programs, • Performance-based career growth, • Competitive compensation that includes fixed compensation, and variable compensation

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description As a Customer Success Manager you will be a trusted advisor responsible for driving adoption, value realization, and long-term success for Sprinklr's most strategic customers across the Marketing, Social, and Advertising product suite. Your role exists to bridge the gap between business objectives and platform capabilities using deep product expertise to help customers unlock the full value of Sprinklr’s Core solutions. This is a customer-facing, technically proficient role that empowers clients to scale, automate, and optimize their execution and ROI through Sprinklr — and ensuring Sprinklr becomes a foundational layer in the customer's stack. Lead the strategic technical relationship across Sprinklr’s Core suite: Social Publishing, Listening, Paid Ads, Marketing Analytics. Act as the primary advisor on platform architecture, user journeys, tagging schemas, and governance frameworks. Translate marketing KPIs (ROAS, brand health, sentiment shift, audience reach) into Sprinklr configurations and use cases. Own the end-to-end adoption lifecycle across multiple teams (Digital, Social, Brand, Media, Analytics), ensuring frictionless onboarding and proactive value expansion. Foster relationships with cross-functional stakeholders to align platform adoption with customer-specific goals and KPIs Conduct workspace audits, health score tracking, and usage diagnostics using internal CSP tools to drive recommendations and de-risk accounts. Build reusable playbooks to institutionalize best practices across campaign orchestration, paid amplification, and influencer management. Coordinate cross-functional teams (Product, Solutions Consultants, Services) to address technical challenges, rollout new modules, or guide strategic expansion. Run business reviews tailored to executive audiences, combining KPIs, platform telemetry, and business outcomes into ROI narratives. Co-develop success plans with clear KPI alignment, growth targets, and product rollout timelines—adjusted to market and org evolution. Deliver stakeholder-specific enablement—executive workshops, advanced user trainings, feature adoption campaigns—designed to improve usability and internal platform advocacy. Identify blockers to adoption and proactively create corrective action paths: integrations, UX simplification, org change support. Cultivate internal champions and promise a culture of self-service to strengthen long-term platform adoption Serve as a feedback loop to Sprinklr Product and Engineering teams—surfacing structured insights based on real-world campaign needs, integrations, or analytics gaps. Advise customers on how to align their future marketing strategy with Sprinklr's roadmap capabilities and beta features (data management and intelligence, CRM platform and tools, business analytics and reporting, etc.) Work closely with Sales and Solutions teams to uncover upsell/cross-sell opportunities: Ads module, Listening, new brand/geography activation, etc. Understand the client’s tech stack and vendor landscape to position Sprinklr as a consolidator and differentiator. • Bachelor’s degree in Marketing, Communications, Computer Science, or related field., • 6+ years in MarTech, AdTech, or digital media consulting, working with enterprise-grade solutions and cross-functional marketing teams., • Deep experience in campaign setup, media planning, or brand marketing strategy at large organizations., • Strong understanding of omnichannel marketing strategy (organic, paid, owned) and platform analytics., • Ability to configure, audit, and optimize workspace and tagging structures in complex enterprise environments., • Executive-level presentation and stakeholder management skills; experience facilitating roadmap sessions and quarterly reviews., • Data fluency: ability to interpret telemetry, product usage, and marketing KPIs and convert into strategic actions., • Prior experience implementing or scaling Sprinklr or similar platforms (Adobe, Salesforce Marketing Cloud, Khoros)., • Deep familiarity with social ad platforms (Meta, Google, TikTok), social listening taxonomy, and crisis/PR workflows., • Experience leading digital transformation projects or global rollouts across brands, geographies, or business units., • PMP, Agile, or relevant certification; fluency in campaign lifecycle management tools., • Strong business acumen and comfort advising CMOs, Digital Transformation leads, or Global Brand Managers., • Exceptional relationship-building skills and a collaborative mindset; ability to navigate complex orgs and earn trust across levels, • Customer-first thinking with a bias towards empathy, • Proactive problem-solving and a proven ability to distill complex needs into clear, actionable strategies; balancing technical depth with business relevance Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands. We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. To learn more about employee benefits by region, click here. To learn more about all-things-Sprinklr, visit our candidate resource hub here. Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. #J-18808-Ljbffr

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. • Under the general direction of the lead of Project Operations, the Project Manager will be responsible for working alongside Consulting Services team members to support internal and external project work in a rapidly growing consulting environment., • Collaboration with internal and client teams for development of project SOWs and budgets, routing through proper internal reviews prior to client submission, • Initiate project initiation and maintenance procedures using internal Project Operations tools and processes, • Develop, track, maintain and drive project timelines and strive to keep team members and clients on task., • Monitor job status and resource hours daily to ensure the ability to complete projects on time, within scope, and on budget, • Identify and resolve project risks or issues, effectively elevate decisions and issues, • Effectively manage project scope / changes, functioning as an escalation point to ensure impact is communicated and approved, • Monitor and manage project financials and generate client billing with internal Xcenda finance and external client financial stakeholders, • Assist in the development and/or review and updating of project status reports/creative briefs, • Ensure all projects follow routing procedures, including electronic file tracking and routing through SharePoint Connect Project Rooms, • Schedule and hold internal meetings to kick-off projects and update project teams on the status of jobs and to alert team of obstacles that may impede deadlines, • Schedule and manage client status meetings, developing agendas, gaining appropriate team input for meetings, and preparing follow up reports and action plans, • Participate on client calls (as needed), taking notes, identifying action items and preparing client contact reports on all client calls, • Learn and manage client-specific processes to ensure compliance, • Responsible for Medical/Legal/Regulatory (MLR) submissions through client submission portals and/or other electrical means of submission, • Work with client MLR review coordinators to ensure projects are scheduled for appropriate reviews based on internal and client timelines, • Educate account/client services personnel and other project team members on client processes and the time required to complete and prepare various types of job deliverables for submission to client electronic/online copy approval systems, • Schedule and route all job deliverable documents to appropriate internal staff for strategic review, updates, graphics enhancement, copyediting, etc and track accordingly, • Perform quality control reviews of deliverables as needed for medical, legal and copy approval submissions (ensuring appropriate client naming conventions, document preparation, referencing and annotations are completed by content developers, and ensuring all project, • queries by client and internal team members are addressed), • Develop and maintain a checklist for client preferences and guidance not noted in style guide for quality control/proofreading, • Maintain strong working relationships with team members and with clients, • Develop and maintain organized/standardized job files (paper and electronic), • Disseminate job communications internally and externally as needed, • Assist in the staffing and training of contractors as needed, • Assist in the selection of project vendors as needed, • Identify opportunities to improve project efficiency and team communication, • Perform other duties as assigned, • Develop and execute advisor and contractor consulting agreements, • Follow client-specific process to ensure compliance, • Performs other related duties as assigned, • Balances Stakeholders, • Builds Networks, • Business Acumen, • Collaborates, • Communicates Effectively, • Customer Focus, • Decision Quality, • Functional Knowledge, • Instills Trust, • Interpersonal Savvy, • Manages Ambiguity, • Manages Complexity, • Manages Conflict, • Optimizes Work ProcessesSituational Adaptability, • Project Management – Champions,, • Creates Project Infrastructure & Drives Project Management, • Bachelor’s degree in a relevant discipline is preferred or equivalent experience., • Project Management Professional (PMP) certification preferred, • Project Manager experience in a fast-paced office environment., • 3+ years’ experience with a history of successful achievement., • Knows and applies the fundamental concepts, practices and procedures of particular field of specialization., • English (business fluent), • Ability to work with cross functional teams, • Knowledge and experience of the Medical Device or Pharmaceuticals, global sector and/or consulting preferred, • Strong working knowledge and understanding of Client Submissions processes for Medical/Legal reviews, • Strong understanding of Pharmaceutical timeline/project terminology, • Requires broad training with a history of achievement in fields such as business administration, accountancy, sales, marketing, project management, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education., • Specific knowledge in MS Office Suite tools (Excel, Word, PowerPoint, Outlook, SharePoint, OneNote, MS Teams) is required, • General understanding of internal and client specific processes with regard to project Contracting, Finance, and Copy Approval, • Openness to flexibility in working hours (ie, some evening and/or weekend work may be required) Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies: Soluutivo Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned #J-18808-Ljbffr

Presencial / Contrato indefinido En Ares Proptech necesitamos incorporar un Appointment Setter / Gestor de Leads Inmobiliarios. (Lugar de trabajo: Chamartin) Ofrecemos: contrato indefinido, sueldo fijo + comisiones + incentivos 🎯 Qué vas a hacer • Contactar leads cualificados (no puerta fría), • Hacer seguimiento estratégico (no insistencia vacía), • Detectar motivación real de venta, • Coordinar citas con el equipo comercial, • Alimentar el CRM con criterio (no rellenar por rellenar) ⚠️ A quién NO buscamos • Personas que necesitan que les digan qué hacer todo el tiempo, • Perfiles de call center sin ambición comercial, • Gente cómoda con lo básico Si buscas “un trabajo tranquilo”, este no es tu sitio. 🚀 A quién SÍ buscamos • Perfil comercial, ambicioso y con energía, • Buena comunicación y capacidad de persuasión, • Mentalidad de mejora constante, • Que entienda que su rendimiento impacta directamente en resultados 💼 Qué ofrecemos • Formación en nuestro sistema, • Entorno de alto rendimiento, • Posibilidad real de crecimiento dentro de la compañía 🔥 Importante No valoramos tanto tu experiencia como tu actitud. Si encajas, no envíes un CV estándar. Cuéntanos por qué deberíamos hablar contigo.

The Key Account Manager (KAM) – Gastroenterology in Andalucía is a critical field-based role responsible for ensuring business continuity, growth and customer engagement across key hospital accounts in the East region. The role builds strong, compliant and trust-based relationships with HCPs, hospital pharmacies and decision-makers, ensuring optimal use and availability of Takeda’s GI portfolio. Evolving under a Tech Forward lens, the KAM GI leverages digital tools, AI-supported insights and omnichannel approaches to increase efficiency, sharpen account prioritization and enhance the quality of scientific and commercial interactions—reinvesting time into strategic account planning, customer value creation and cross-functional collaboration. • Deliver agreed GI strategy and tactics across key accounts, ensuring high-quality scientific exchange (on-label) and commercial execution., • Lead high-level scientific meetings and act as a trusted therapy partner for prescribers and hospital stakeholders., • Serve as a key contact for national product training and therapy support within the assigned territory., • Develop and execute robust key account plans, prioritizing accounts based on data-driven insights and market dynamics., • Ensure product availability and continuity in collaboration with Market Access and Pharmacy stakeholders., • Identify unmet needs and propose innovative, compliant solutions aligned with customer priorities., • Analyze sales performance, competitor activity and territory trends using CRM, dashboards and AI-supported analytics., • Continuously adapt strategies based on insights, focusing effort on the highest-impact accounts and opportunities., • Share best practices and successful tactics within the KAM team to improve overall field effectiveness., • Integrate omnichannel tactics and digital engagement into account plans in alignment with brand strategy., • Use AI-enabled tools to support customer segmentation, call planning, insight generation and performance tracking., • Automate low-value administrative tasks (reporting, data consolidation) to reinvest time in strategic thinking, customer engagement and storytelling., • Work closely with Medical, Market Access, Pharmacy, Marketing and FLMs to ensure a coordinated One Takeda approach., • Actively contribute field insights to inform brand, access and medical strategies., • Act in full compliance with ethical, legal and regulatory standards., • Ensure PTRB principles guide decision-making., • Report adverse events according to Pharmacovigilance procedures., • Act as a role model of Takeda values and leadership behaviors., • Bachelor’s degree or equivalent., • Proven experience in hospital sales, ideally in GI / Immunology., • Experience working with hospital pharmacists, payers and institutional stakeholders., • Strong scientific acumen and ability to translate complex data into meaningful customer dialogue., • Excellent relationship-building, influence and communication skills., • Strong business acumen and analytical mindset., • Digital fluency: CRM, dashboards, AI-supported tools and omnichannel platforms., • Agile, adaptable and results-driven in fast-changing environments., • Strong cross-functional collaboration and matrix leadership capabilities. Andalucia, Spain Base Salary Range: €50,800.00 - €69,850.00 • Employee, • Regular Time, • Full time Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own. Takeda is an equal opportunity employer. For applicants of U.S and Puerto Rico positions: Click here to learn about our commitment to Equal Employment Opportunity (EEO). For information about our benefits, please click here. If you are limited in the ability to use our job application tool, or otherwise require a reasonable accommodation for a disability please click here. #J-18808-Ljbffr

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. Responsible for offering support services (e.g., for software, hardware, end user devices, networks) and providing monitoring capabilities, ensuring continuous access to IT services and Live Cycle the End User. • Ensure the smooth operation of core banking applications, focusing on application management (2nd-level support)., • Process incident tickets generated by monitoring systems and the local service desk within agreed SLAs., • Coordinate and communicate effectively between incident managers, application service owners, 3rd-level support, other IT/Agile teams, and business stakeholders., • Act as the local administrative Manager Take over periodical on-call duty (weekly 24/7 rotation)., • Administer change requests and ensure proper execution of application-related processes., • Participate in periodic release activities, including weekend deployments., • Contribute to projects related to operational aspects of existing or newly integrated applications., • Perform routine data cleansing and maintenance of systems., • Drive process optimization and automation of repetitive tasks, including handover to L1 (Control Center)., • Maintain and update application operation documentation and knowledge base., • Provide support for batch job scheduling and monitoring (e.g., Automic AWA, Control-M, or similar tools)., • Completed IT training (Degree in Computer Science or equivalent IT-related certification)., • Minimum of 2 years of professional experience in application support., • Strong Linux knowledge (shell scripting is an advantage)., • Solid understanding of Windows OS at server level., • Familiarity with Java application servers, databases, and workload automation tools (AWA experience is a plus)., • ITIL Foundation certification., • Experience in batch job support and scheduling tools (Automic AWA, Control-M, or similar)., • Ideally, experience in banking or financial services with knowledge of financial products., • Proven ability to manage small teams or demonstrated project management skills., • Process-oriented and analytical mindset., • Excellent communication skills and ability to collaborate across teams., • Highly motivated, proactive, and eager to learn new concepts., • Good written and spoken English. The international reference in wealth management Julius Baer is the leading Swiss wealth management group. We focus on servicing and advising sophisticated private clients from around the world, taking into account what truly matters to them – in their business and personal life, today and for future generations. Headquartered in Zurich, we are present in around 60 locations worldwide, including Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, Shanghai, Singapore, Tel Aviv, and Tokyo. At Julius Baer our employees enjoy the benefits of a global company with the support and collegiality of a much smaller one. We are growing quickly, but we remain dedicated to maintaining our accessible structure with flat hierarchies, and approachable and supportive leaders. With offices around the world, we offer an international and stimulating work environment and the opportunity to work with a diverse team of highly motivated colleagues, bringing the best of the bank to our clients. Our core values of Care, Passion, and Excellence define the tone of how we interact with each other and our partners. Committed to your success Whether nurturing young talent with our renowned apprentice scheme, enabling ambitious university graduates to put theory into practice with our Graduate Programme, or providing first-class opportunities for experienced professionals, we look after our employees. We believe in continuous learning as a company and as individuals, which is why we put a focus on the health and well-being of our employees and offer flexible working options, a wide array of benefits, and extensive career development programmes. For more information visit www.juliusbaer.com or contact us via the Contact Form. #J-18808-Ljbffr

¡Nuestros equipos de comercial siguen creciendo! Si buscas incorporarte a un ambiente joven y dinámico en el que cada día es distinto, e impulsar la financiación de proyectos I+D+i, en LEYTON encontrarás precisamente esto. Llevamos más de 25 años en activo, y con casi 3.000 empleados en nuestras sedes internacionales, estamos posicionados como la consultoría líder mundial en financiación I+D+i. Para continuar logrando un desarrollo constante, buscamos incorporar perfiles como Sales Development Representative para nuestro equipo de ventas de Madrid. ¿Cómo sería tu día a día como Sales Development Representative? • Realizarás la prospección en nuestro CRM y primer contacto telefónico con posibles clientes (B2B, empresas, puerta fría), • Agendarás las reuniones a los compañeros Business Developers, que serán los que ejecuten la venta final., • Gestión de oportunidades diarias y seguimiento de cuentas potenciales ¿Qué necesitas para triunfar en el puesto? • Formación académica de grado medio o superior, • Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar), • Habilidades comunicativas, • Ganas y motivación por el aprendizaje continuo ¡Nosotros aportaremos todo lo necesario para tu desarrollo profesional! ¿Qué ofrecemos como tu futura empresa? • Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión, • Jornada completa con flexibilidad de entrada y de salida: L - J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30, • Jornada intensiva el mes de agosto, • Beneficios sociales de seguro médico y retribución flexible en concepto dietas, • Frutas, café, e infusiones gratis ilimitadas en las oficinas, • Podrás disfrutar del día de tu cumpleaños libre Se tendrá en cuenta grado de minusvalía o certificado discapacidad reconocida = o > 33%.

Madrid | Modelo híbrido (50% remoto / 50% oficina) | Jornada completa | Contrato indefinido En Henry Schein España & Portugal buscamos un/a Sales Performance Analyst para desempeñar un papel clave en el crecimiento de nuestro negocio. Serás la persona de referencia junto a la Manager de Televentas, impulsando el rendimiento de un equipo de aproximadamente 50 profesionales, transformando datos en decisiones, desarrollando iniciativas comerciales y liderando proyectos que contribuyan directamente a la consecución de los objetivos de ventas. Si disfrutas analizando el negocio, liderando proyectos, desarrollando personas y convirtiendo la información en acciones que generan resultados, este reto es para ti. Como Sales Performance Analyst actuarás como la mano derecha de la Manager de Televentas, contribuyendo a maximizar el rendimiento comercial del departamento mediante el análisis, la planificación y el acompañamiento al equipo. Entre tus principales responsabilidades estarán: • Analizar los principales KPIs comerciales e identificar oportunidades de mejora., • Elaborar informes de ventas y rentabilidad para facilitar la toma de decisiones., • Diseñar y hacer seguimiento de planes de acción orientados a mejorar el rendimiento comercial., • Crear argumentarios de ventas, manuales de producto y materiales de apoyo para campañas comerciales., • Diseñar y realizar el seguimiento de planes de incentivos y campañas de ventas., • Participar en la formación inicial de nuevos asesores y en el desarrollo continuo del equipo., • Apoyar a la Manager de Televentas en la coordinación y seguimiento del equipo., • Realizar el seguimiento de márgenes, descuentos y rentabilidad de clientes., • Colaborar estrechamente con Marketing, Compras, Finanzas y otras áreas para asegurar la mejor ejecución comercial., • Actuar como referente para el equipo, aportando visión, acompañamiento y orientación hacia la mejora continua. Nos gustaría incorporar a una persona con una fuerte orientación al negocio, capacidad analítica y pasión por desarrollar equipos de alto rendimiento. • Experiencia mínima de 5 años en entornos de televentas, call center comercial o departamentos de ventas (B2B y clientes de venta recurrente)., • Experiencia coordinando, liderando o desarrollando equipos comerciales., • Excelente capacidad analítica y orientación a la toma de decisiones basada en datos., • Nivel avanzado de Microsoft Excel (tablas dinámicas, funciones avanzadas, análisis de datos, gráficos, etc.)., • Nivel alto de inglés, tanto oral como escrito., • Experiencia trabajando con KPIs comerciales y elaboración de informes., • Capacidad para diseñar campañas comerciales, incentivos y planes de mejora., • Excelentes habilidades de comunicación e influencia., • Persona organizada, constante, proactiva y orientada a resultados., • Capacidad para trabajar de forma transversal con diferentes departamentos., • Salario fijo: 45.000 € brutos anuales, • Bono anual por objetivos: 5.000 €, • Modelo híbrido 50% remoto / 50% oficina (una semana en casa y una semana en oficina)., • Horario flexible e intensivo durante el verano., • 24 días laborables de vacaciones, además del 24 de diciembre, 31 de diciembre y tu cumpleaños., • Tarjeta restaurante de 110€ al mes (de enero a noviembre)., • Plan de Retribución Flexible (Seguro Médico Sanitas sin copagos ni carencias, tarjeta transporte y otros beneficios)., • Formación continua y oportunidades reales de desarrollo profesional., • Café y fruta disponibles en la oficina., • Cesta de navidad., • Formar parte de una compañía líder internacional del sector salud, presente en más de 30 países y comprometida con el desarrollo de las personas. En Henry Schein promovemos un entorno de trabajo basado en el respeto, la inclusión y la igualdad de oportunidades. Valoramos la diversidad en todas sus formas y animamos especialmente a presentar su candidatura a personas con discapacidad, convencidos de que los equipos diversos son más innovadores, creativos y exitosos. Si buscas un proyecto donde combinar análisis, estrategia comercial, liderazgo e impacto en el negocio, queremos conocerte. ¡Inscríbete y forma parte de nuestro equipo! We sincerely appreciate your interest in joining our team. We value each application and dedicate the necessary time to review them carefully. If you do not receive a response from us within 15 days of submitting your application, unfortunately, you have not been selected to move forward in the selection process at this time. We encourage you to continue exploring new opportunities within our company and once again express our gratitude for considering Henry Schein as the next step in your career. Thank you very much, and we wish you the best of luck in your professional search! At Henry Schein Schmidt, we promote a diverse and inclusive work environment. We are committed to providing equal opportunities to all qualified applicants, regardless of their ethnic background, gender, religion, sexual orientation, disability, age, or any other characteristic protected by law. #J-18808-Ljbffr

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people- Kyndryls that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. Infrastructure Architects are the key link between Kyndryl and our clients. You're in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You'll be there from the start of a project - understanding what's needed and figuring out the best technical solution. And you'll be there at the finish, delivering the right product on time and within budget. As an Infrastructure Architect, you'll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you're the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you're the tech leader for implementation. At Kyndryl we support all major cloud platforms, so you'll get the chance to use everything you know, and then some. You'll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You'll learn a lot here, and if you want to work toward certifications there are plenty of opportunities. The rewards for all this are many. You'll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients. This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It's a great chance for database administrators or other techs to break into the cloud. It's also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you'll find the opportunity here. You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others. • Solid understanding of Data Center mainly Systems, Storage, Networking & Security, Application & Databases, • Understanding of Systems and Solutions Architecture, • Hands-on experience & learning with Data Center technologies, Cloud Software, and interoperability, • MS Project or other Project Management software, • Excellent written and verbal communication skills, • Ability to interact confidently with stakeholders of all levels The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way. Your career with us isn't just a job, it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health, because we know that when you feel your best, you do your best. From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. Won't just contribute, you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here, and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next. If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. #J-18808-Ljbffr

We are looking for a Senior Infrastructure Engineer to join our Network Infrastructure Team in Barcelona. This is an excellent opportunity to work across a wide range of technologies and platforms—including Palo Alto Firewalls, A10 Load Balancers, Cisco Spine/Leaf routing and switching and Imperva WAF—while gaining hands‑on experience collaborating with diverse, global teams across multiple regions and cultures. The team consists of six engineers and reports to the Senior Manager, Infrastructure Engineering. We have strong expertise in Cisco routing and switching, Palo Alto firewalls, security policy, and A10 load balancing, and we're excited to connect with candidates who bring experience in these areas, along with an interest in automation and continuous learning. • Bachelor's degree in Computer Science, Information Systems, Network Engineering, Electrical/Computer Engineering, Telecommunications, or Cybersecurity (or equivalent education/certifications), • At least 5 years of experience in enterprise network engineering, • At least 5 years of hands‑on experience with at least 2 of the following: Cisco switches/routers, A10 load balancers, Palo Alto firewalls (incl. L7 DPI), and Imperva WAF., • Experience with network design and planning for enterprise environments, • Advanced troubleshooting/root‑cause analysis, including data capture and analysis across LAN/WAN/Wi‑Fi/security/load‑balancing, • Capacity planning experience (bandwidth analysis, facilities, and system interdependencies)., • It would be great if you also have... Vendor certifications, Cisco (CCNP, CCDP, or higher), Firewalls, Data Center, Wireless., • Hands‑on experience with Palo Alto Firewalls., • Hands on experience with A10 Thunder Series and/or F5 Load Balancers and WAFs., • Hands experience with VPN technologies (IPSEC, GRE, Route‑based and DMVPN)., • Hands on experience with routing, switching, and security., • Hands on experience with SDWAN and Wireless Technologies., • Design, implement, and support enterprise network infrastructure across layers 1–7, • Troubleshoot and resolve network issues (LAN, WAN, wireless, security, load balancing) in complex environments, • Deploy, configure, and maintain network devices, including hardware, software, and connectivity, • Own network incidents and projects end‑to‑end, including scope, timelines, and deliverables, • Configure monitoring, alerting, and automated escalations following best practices, • Participate in on‑call rotations and ensure timely issue resolution, • Contribute to standards, documentation, change management, and mentoring within the team. The Network Infrastructure Team is responsible for keeping the company connected across data centers, remote offices, and cloud environments worldwide. The team is globally distributed, with engineers based across multiple regions, including a presence in Barcelona, and works closely with internal stakeholders such as security, cloud engineering, IT operations, and business teams to deliver a secure, reliable, and high‑performing enterprise network. The team designs, builds, and supports core network infrastructure, including routing and switching for data centers and private cloud environments, remote office connectivity, enterprise wireless and voice services, network security using Palo Alto firewalls and IPSec VPNs, load balancing and application delivery with A10 technologies, and secure connectivity to cloud providers and external partners. Work is guided by standardized processes and best practices, with a strong focus on stability, scalability, and supporting the company's continued growth. This is a full‑time permanent position, primarily working core business hours in CET time zone, with flexibility to adjust to various global time zones as needed and on‑calls system (maintenance work due to customer SLA requirements) This is a hybrid position working in the office up to 2 days a week. • 30 working days of vacation, • Volunteering community offering paid hours of volunteering time, • Private Health and Life & Disability insurances., • Tax‑free benefits (Ticket Restaurant scheme, kindergarten, and transport cards), • Agile work environment with a team of talented colleagues, • Language classes (Catalan, Spanish and English), • Digital workplace with possibility to work in a central office location in Barcelona with global and dynamic employees. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non‑discrimination in all locations. Summary Location: Spain - Barcelona Type: Full time Senior infrastructure engineer • Madrid, Spain #J-18808-Ljbffr

HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code to a traveler's phone call is short. • Own the voice channel end to end, including telephony and CPaaS integrations (e.g., Twilio, Amazon Connect), streaming speech-to-text and text-to-speech pipelines, realtime model orchestration, and latency and quality budgets, • Build product features across the stack, including web chat front ends in React/TypeScript, backend services in Scala and Python, and infrastructure on GCP, • Design for multi-tenant scale, with one codebase serving many partners through configuration rather than forks, • Build the safety and compliance plumbing enterprise partners audit, including guardrails, content filtering, and PII redaction integration points, • Keep revenue-critical deployments healthy through observability, alerting, incident response, and SLA performance, • Build the platform capabilities forward-deployed engineers configure for partner telephony integrations and go-lives, • Raise the engineering bar through code review, architecture reviews, and mentoring, • 6+ years of software engineering experience, with senior-level ownership of production systems and genuine full-stack range, • Hands-on realtime systems experience, such as voice applications, WebRTC/SIP, streaming media, or comparable low-latency products, • Strength in a modern front end (React, TypeScript) and depth on the backend (Scala or another JVM language, and/or Python), along with cloud infrastructure experience on GCP or AWS, • A track record designing, building, and maintaining RESTful APIs, microservices, or event-driven systems, • Familiarity using AI coding tools as a standard part of their workflow, with the judgment to review, correct, and own everything that ships, • An operable-systems mindset, covering SLAs, observability, on-call rotations, and rollback plans, • The ability to break down complex problems, make pragmatic tradeoffs, and ship iteratively, backed by strong communication across product, design, and operations, • Bonus points for conversational AI or LLM orchestration experience, including speech technologies such as Deepgram, ElevenLabs, Whisper, or OpenAI Realtime, • Bonus points for working knowledge of cloud telephony or CPaaS platforms such as Twilio, Amazon Connect, Genesys, or LiveKit, • Bonus points for experience building customer service, CRM, contact center, or workflow automation tools, • Familiarity with travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus, though not required, • Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages, • Hopper covers the cost of employee premiums for private medical and dental coverage, • Hopper also offers private life and accident coverage, • Please ask us about our very generous parental leave, much above industry standards, • Access to co-working space on demand through FlexDesk and a work-from-home stipend, • Unlimited PTO, • Hopper offers a monthly cash allowance for gym memberships and to cover home office expenses for a comfortable remote working experience, • Carrot Cash travel stipend, • Entrepreneurial culture where pushing limits and taking risks is everyday business, • Open communication with management and company leadership, • Small, dynamic teams, massive impact At Hopper, we are on a mission to become the leading travel platform globally, powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions, helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers, with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. • Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year., • Our fintech products, including Cancel for Any Reason and Flight Disruption Assistance, have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions., • Almost 30% of our app customers purchase at least one fintech product when making a booking, and consumers are 1.6x more likely to repurchase if they add fintech to their booking versus if they booked just travel., • Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company. Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America and 70% of our app customers are Gen Z and millennial travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials. Come take off with us! This role utilizes automated decision-making systems to assess candidate suitability. Under local regulations, you have the right to understand the principal factors used in this assessment, request a correction of your data, or request a human review of any automated decision. To exercise these rights, please contact privacy@hopper.com #J-18808-Ljbffr

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Desde Digi buscamos incorporar a un/a Consultor/a de Procesos para el área de operaciones comerciales que desarrollará las siguientes funciones: • Levantar y documentar procesos "AS IS", • Diseñar procesos "TO BE" orientados a valor, • Aplicar metodologías estructuradas de análisis, • Impulsar la mejora continua basada en datos, • Optimizar costes y tiempos de proceso, • Facilitar grupos de trabajo, • Integrar y mantener el Sistema de Calidad Integrado, • Acompañar la gestión del cambio y la adopción Analizar la situación actual mediante entrevistas, datos operativos y observación directa, identificando ineficiencias, variabilidad y puntos críticos. Definir modelos futuros optimizados, incorporando criterios de eficiencia, experiencia de cliente, escalabilidad y simplicidad operativa. Ejecutar análisis causa-raíz (RCA), 5 Whys, Ishikawa o enfoques como DMAIC para comprender problemas complejos y fundamentar las soluciones. • Transformar diagnósticos en planes de mejora accionables, • Elaborar planes end-to-end con iniciativas priorizadas, responsables, plazos y métricas de impacto claras., • Liderar la implantación de iniciativas de mejora Coordinar la ejecución de las acciones con las áreas implicadas, asegurando cumplimiento de hitos, gestion de riesgos y foco en resultados. Analizar indicadores operativos y de cliente para identificar tendencias, validar hipótesis de mejora y medir el impacto de las iniciativas. Identificar y eliminar actividades sin valor añadido, simplificar flujos y reducir tiempos de ciclo en procesos clave. Dinamizar grupos de trabajo con equipos operativos para diseñar soluciones viables. Asegurar que los procesos diseñados e implantados cumplen con normativas internas, regulatorias y estándares de calidad, manteniendo la documentación actualizada. Formar, comunicar y dar soporte a las áreas impactadas para garantizar la correcta implantación de los nuevos procesos y su sostenibilidad en el tiempo. • Asegurar el control documental de proyectos y de los Sistemas de Calidad, • Mantener actualizada la base documental de los procesos operativos y comerciales para asegurar la homogeneidad en la red de ventas/atención., • Implantar, mantener el Sistema de Calidad Integrado con las normativas estrategias o regulatorias. Transformar los resultados de las auditorías en propuestas de mejora que optimicen la eficiencia operativa, • Teléfono móvil de empresa., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad: CONSULTORES DE FORMACIÓN POSTGRADO Madrid, area metropolitana (comarca); comunidad de madrid, Spain #J-18808-Ljbffr

We’re looking for a Marketing Manager to join our growing team. You’ll play a key role in shaping and executing our marketing strategy, strengthening Mediktor’s positioning in the healthcare market, and driving initiatives that increase brand awareness, engagement, and business growth worldwide. Develop and execute Mediktor’s content strategy, aligned with the company’s positioning, business objectives, and target audiences. Create high value content tailored to CMOs, Heads of AI, Innovation Leaders, and other healthcare and technology decision-makers. Own Mediktor’s digital presence, managing and growing the company’s LinkedIn and other relevant digital channels. Develop compelling marketing assets for product new features, use cases, customer success stories, videos, website content, presentations, and sales enablement materials. Plan and execute integrated marketing campaigns, including digital initiatives, industry events and partnerships. Work closely with Sales, Medical, and Customer Success teams to translate business and product priorities into effective marketing initiatives and relevant market facing content. Monitor and analyze marketing performance, tracking key metrics and using data-driven insights to optimize campaigns and improve results. Conduct ongoing market and competitive intelligence, identifying industry trends, emerging opportunities, competitor activity, and new ways to strengthen Mediktor’s positioning. Support brand positioning and awareness initiatives, ensuring consistency in Mediktor’s messaging, visual identity, and value proposition across all channels and touchpoints. MUST-HAVE Experience in B2B marketing, preferably within the technology, software, or healthcare sector. Minimum 3-4 years of experience. We’re looking for someone with energy, initiative, and a strong sense of ownership who is eager to make an impact. Strong content creation skills, with the ability to adapt messaging to both technical, specialized audiences and end users. A genuine interest in technology and the ability to quickly understand and communicate complex products and concepts, particularly in AI and healthcare. Experience creating content for LinkedIn, websites, blogs, newsletters, product launches, and sales materials. Experience planning and managing digital marketing campaigns, with knowledge of HubSpot and LinkedIn as marketing and campaign management tools. Comfortable using AI tools as part of your everyday workflow, from content creation and research to ideation and productivity. Fluent English, both written and spoken. We’re Looking For Someone Who… Enjoys working in a fast-paced startup environment, where priorities can evolve quickly and adaptability is essential. Has a strong sense of responsibility and ownership, taking initiatives from idea to execution. Is autonomous and proactive, able to identify opportunities, propose new ideas, and move projects forward without constant supervision. • Health Insurance (Sanitas), • Full private coverage. Available from month 4., • Flexible Hours, • Start time from 8 to 10., • Hybrid Model of work. 3 days on site - 2 days remote, • Multicultural Team, • Iconic Office, • Modernist Campus of Hospital Sant Pau, BCN., • 24 days of holiday per year plus 2 weeks of remote work each year., • Real Growth, • Scale alongside a fast-growing healthtech environment., • Sant Pau Canteen, • Meals from 4€-6€., • Rechargeable canteen card., • Competitive Salary, • Conditions that match your seniority., • Cobee Card, • Tax-efficient card for restaurants, transport, training & nursery., • DIR Gym Discount, • 15%-30% discount depending on your membership. Mediktor is a Barcelona-based scale-up transforming how people access healthcare. Our AI solution guides patients to the right level of care at the right time and supports healthcare professionals and organisations in their clinical decision-making. At the heart of Mediktor is a physician-developed triage engine that combines clinically validated AI, advanced natural language understanding, and a proprietary LLM layer to conduct empathetic conversations in 19 languages in under three minutes. We are integrated with healthcare systems, available 24/7, and drive efficiency and improve the experience for hospitals, insurers, clinical call centers, and public administrations. We don't replace professionals; we empower them. From emergency department triage and contact center support to ambient AI co-pilots and patient self-service, our solution adapts and integrates with existing workflows, supported by data analytics, international coding, and EHR connectivity via HL7/FHIR. If you are motivated to build healthcare technology with real impact and an environment that values empathy, versatility, disruption, trust, and equity, join us to make the first step of every user's care journey simpler, safer, and more human. #J-18808-Ljbffr

Título del puesto: Servicing & Operational Analyst Fecha de inicio de publicación: 17/9/26 Somos la mayor aerolínea española y líder entre Europa y América Latina; pertenecemos al grupo aéreo IAG y formamos parte de la alianza oneworld. Nuestro objetivo es ser siempre la mejor opción para viajar para nuestros clientes y que sientan que para nosotros lo más importante es su seguridad y la calidad y experiencia de su viaje. Además de la aerolínea tenemos como negocio complementario el mantenimiento de aviones. En Iberia valoramos que nuestros profesionales sean un ejemplo de comportamientos para los clientes, pero también dentro del equipo. Esperamos que todas las personas que se incorporen sean un ejemplo de estos. Liderar y asegurar la excelencia operativa de los procedimientos de atención a clientes Iberia Club en todos los canales de atención. Responsable de garantizar la correcta resolución de incidencias, la calidad del servicio y la satisfacción y fidelización de nuestros socios, actuando como referente del área ante situaciones de especial complejidad o impacto. Impulsar de manera proactiva soluciones estructurales y mejoras de raíz a partir de la identificación, análisis y priorización de problemas o incidencias recurrentes, coordinando a las áreas implicadas y velando por su correcta implantación y seguimiento. Liderar la coordinación operativa y de servicio con el CCPO, actuando como interlocutor de referencia de Iberia Club. Responsable de asegurar la correcta comunicación e implantación de acciones tácticas y comerciales, anticipando impactos operativos y necesidades de servicio. Revisar y evolucionar de forma continua los procedimientos y procesos de atención a clientes Iberia Club, definiendo prioridades de mejora y planes de acción. Liderar las instancias de revisión de KPIs operativos, identificar desviaciones y acordar medidas correctoras para garantizar los niveles de servicio. Liderar y coordinar la resolución de solicitudes, incidencias y consultas de especial complejidad o impacto procedentes de los diferentes canales y áreas de atención al cliente: Call Center, RRSS, KAM, Delegaciones, Salas VIP, Claims, Jurídico/Legal/GDPR, Fraude, equipo vuelos especiales, etc. Actuar como punto de escalado y referente funcional, asegurando criterios homogéneos de resolución y una experiencia de cliente consistente. Asimismo, debe impulsar de forma sistemática el análisis de causas raíz de consultas e incidencias, transformar los aprendizajes en iniciativas de mejora y realizar seguimiento de su implantación e impacto, con el objetivo de reducir recurrencias, mejorar la eficiencia operativa y elevar la experiencia del socio. Asegurar la gobernanza y actualización permanente de las condiciones del programa publicadas en Iberia.com y App, coordinando con las áreas implicadas los cambios necesarios y velando por su consistencia con la operativa y la propuesta de valor de Iberia Club. Liderar desde el ámbito de Servicing & Operations la preparación y coordinación de la información requerida en auditorías realizadas a Iberia Club, realizando seguimiento de hallazgos y planes de acción asociados. Liderar o representar a Servicing & Operations en la definición e implementación de nuevos proyectos, asegurando desde fases tempranas la incorporación de la perspectiva de cliente, los requisitos operativos, los riesgos y dependencias, y coordinando con otras áreas la correcta ejecución y adopción de los cambios. Liderar la preparación, alineamiento y socialización con equipos internos de los términos, condiciones e implicaciones operativas de acciones comerciales: campañas de Marketing, eventos, acciones tácticas de acumulación y redención, promociones Elite, nuevos productos, etc. (aeropuertos, tripulaciones, ventas, etc.), asegurando que las áreas de servicio dispongan del conocimiento necesario para una ejecución consistente. Actuar como interlocutor y referente del área en materia de protección de cuentas y minimización del fraude. Impulsar medidas preventivas y mejoras de proceso en coordinación con las áreas especializadas, evaluando riesgos e impacto y velando por un equilibrio adecuado entre seguridad, experiencia de cliente y negocio. Supervisar la prestación de los proveedores vinculados al ámbito de Servicing & Operations, asegurando el cumplimiento de los niveles de servicio, identificando oportunidades de mejora y escalando desviaciones relevantes. • Gureak y ENVERA: altas al programa y envíos especiales., • Contact Center: Sitel/Foundever y Konecta Bogotá, • Experiencia previa de 3 a 5 años en el rol., • Titulación universitaria, idealmente en Ingeniería Industrial o similar., • Dominio fluido de inglés., • Conocimientos en plataformas comoSalesforce service,Salesforce Lightning,CLM,Microsoft 365,Amadeus y Resiber., • Liderazgo transversal y capacidad de influencia., • Visión estratégica y orientación al negocio y al cliente., • Capacidad analítica y orientación a resultados., • Gestión de proyectos e iniciativas de mejora., • Proactividad, autonomía y toma de decisiones., • Impulso de la transformación y mejora continua de procesos., • Habilidades de negociación y gestión de proveedores., • Comunicación eficaz y capacidad de alineamiento con distintos interlocutores., • Capacidad para representar la compañía ante clientes estratégicos., • Colaboración, trabajo en equipo y desarrollo de entornos de alto rendimiento., • Somos uno y diversos : Trabajas de manera coordinada, abierta y colaborativa persiguiendo un objetivo común en un entorno diverso e inclusivo., • Ponemos alma y pasión : Haces que las cosas pasen implicándote al máximo en todo lo que haces., • Reinventamos el mañana : Buscas ideas nuevas y distintas para solucionar los problemas., • Conectamos con nuestros clientes y compañeros : Siempre quieres ir un paso más allá de lo que esperan y con una sonrisa y un trato agradable., • Lo hacemos sencillo y eficiente : Ponemos foco en lo importante, analizando las situaciones y eliminando aquello que no aporta valor, • Llevamos la seguridad en ADN: Trabajamos poniendo la atención y el cuidado del primer día: en cada operación en tierra, en cada vuelo. Conocemos los procesos y los aplicamos con rigor. En Iberia somos uno y diversos. Somos un fiel reflejo de la sociedad actual y tenemos equipos con perfiles muy diversos que nos enriquecen para ser más creativos e innovadores. Creemos en el talento sin etiquetas y estamos plenamente comprometidos con ofrecer las mismas oportunidades profesionales a todas las personas. Por ello, todas las decisiones en nuestros procesos de selección se basan exclusivamente en las competencias, habilidades y conocimientos necesarios para el desempeño del puesto. #J-18808-Ljbffr

At ING Hubs Spain we are looking for a Network Engineer Your role and work environment: We are looking for a talented and enthusiastic Network Engineer to join our Global Internet Access Team of the Global Infrastructure & Access (GIA) area. The responsibility of this team is to deliver secure, reliable and high-performing internet proxy and remote access services to ING employees worldwide. Our mission is to ensure secure connectivity while maintaining the highest standards of availability, performance and security across the organization's network infrastructure. Our way of working is based on Agile principles, fostering collaboration, continuous improvement and shared ownership. You will work closely with the Product Manager and your squad colleagues, participating in Agile ceremonies and contributing to a common backlog to deliver value to our customers. You will also be part of an international and distributed team environment where communication, teamwork and knowledge sharing are key to success. • Positively contribute to the stability, security and continuous improvement of ING's global internet access services., • Co-create secure and scalable network solutions together with engineers, product managers and infrastructure teams., • Ensure reliable and efficient operation of network services through monitoring, maintenance and proactive problem-solving., • Provide Tier 3 technical support for complex network-related incidents and requests., • Perform operational support activities including lifecycle management, incident resolution, reporting and service monitoring., • Contribute to infrastructure projects and network transformation initiatives., • Support security processes and risk management activities, including patching and vulnerability remediation., • Participate in planned out-of-business-hours changes and standby on-call activities when required., • Actively share knowledge and contribute to a culture of continuous learning and collaboration. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. • At least 3 years of experience working with network technologies., • Experience with enterprise networking and security solutions such as proxies, VPNs, firewalls, load balancers and Secure Service Edge (SSE) technologies., • Experience with Check Point, Skyhigh, Palo Alto, F5 or Netskope is highly valued., • Strong networking knowledge equivalent to CCNA/CCNP level., • Strong focus on security, reliability and operational excellence., • Excellent communication skills with the ability to clearly express ideas, facts and opinions., • Proven ability to deliver results efficiently, on time and with high quality standards., • Proactive and energetic mindset with a strong willingness to learn and continuously develop new skills., • Professional and intellectual IT capability, ideally supported by a Bachelor's degree in a relevant discipline., • Excellent command of spoken and written English (C1 level)., • Nice to have Experience with scripting languages such as Python, Go or PowerShell., • Experience in automation and infrastructure automation practices., • Passion for knowledge sharing, mentoring and team collaboration., • The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability., • Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self., • Do your thing. Restaurant card. So that thinking about what to have for lunch doesn't take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!, • Health insurance. For you and all your family (spouse/partner and children)., • Life insurance. We help you protect what matters most to you., • Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…, • Transport allowance. It doesn't matter where you live, we'll help you get to the office., • Pension plan. You can benefit from our pension plan after 1 month with us! Discover ING Hubs Spain We're building something exciting—and we want you to be part of it. ING is launching the new member of ING Hubs in Spain, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our 'Growing the difference' strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain. We have a tech-first mindset: We're not just a bank, we're a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology. We have global impact: You'll be working on solutions that serve more than 34 million customers in over 38 countries. We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working. Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact. At ING, we believe in diversity, inclusion, and belonging. We're proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning. We're looking for curious minds, bold builders, and passionate problem-solvers. If you're looking for a place to find new ways to drive efficiency and provide superior customer value, where your ideas matter, and where you can grow with purpose, we're looking forward to meeting you. We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. #J-18808-Ljbffr

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. We are looking for a skilled Application Support Specialist to ensure the reliable operation of our core banking systems through effective incident management and application support. In this role, you will play a critical part in maintaining system stability, coordinating across teams, managing changes, and driving automation within a dynamic, 24/7 on-call environment. • Provide end-user and platform support for ServiceNow, including incident/request handling, troubleshooting access and workflow issues, and ensuring timely resolution in line with SLAs., • Maintain system stability by monitoring tickets, coordinating with technical teams, and supporting users with guidance on ServiceNow processes and best practices., • Ensuring the operation of core banking applications in respect to application management (2nd level support), • Processing of incident tickets generated by monitoring systems and the local service desk within SLAs, • Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders, • Takeover of periodical on-call duty (weekly 7x24), • Administration of change requests, for application related process fulfillment, • Participation in periodic releases on weekends, • Engage in projects relating to operational aspects for existing or newly integrated applications, • Routine data cleansing of the systems, • Process optimization and automation of repetitive tasks including handover to L1 (Control Center), • Keep application operation documentation (knowledge database) up to date, • ServiceNow platform support and administration expertise, including Agent Workspace and ITSM/CSM processes such as Incident, Problem, Change and Knowledge Management (ServiceNow System Administrator certification is an advantage), • Experience with ServiceNow root-cause analysis, workflow configuration and automation, platform monitoring, troubleshooting, and maintaining operational documentation and knowledge articles., • Completed IT training (Degree in Computer Science or other IT related certification), • At least 2 years of professional experience in application support, • Good Unix know-how (shell scripting is an advantage), • Knowledge of Windows OS at server level, • Knowledge of database, AWA, Splunk, Dynatrace., • ITIL Foundation certification, • Ideally, experience in banking with a knowledge of financial products, • Process-oriented and analytical approach, • Enthusiastic team player with strong communication skills, • Highly motivated, and proactive, with an eagerness to learn and take on new concepts, • Good written and spoken English The international reference in wealth management Julius Baer is the leading Swiss wealth management group. We focus on servicing and advising sophisticated private clients from around the world, taking into account what truly matters to them - in their business and personal life, today and for future generations. Headquartered in Zurich, we are present in around 60 locations worldwide, including Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, Shanghai, Singapore, Tel Aviv, and Tokyo. Whether nurturing young talent with our renowned apprentice scheme, enabling ambitious university graduates to put theory into practice with our Graduate Programme, or providing first-class opportunities for experienced professionals, we look after our employees. We believe in continuous learning as a company and as individuals, which is why we put a focus on the health and well-being of our employees and offer flexible working options, a wide array of benefits, and extensive career development programmes. #J-18808-Ljbffr

¡Nuestros equipos de comercial siguen creciendo! Si buscas incorporarte a un ambiente joven y dinámico en el que cada día es distinto, e impulsar la financiación de proyectos I+D+i, en LEYTON encontrarás precisamente esto. Llevamos más de 25 años en activo, y con casi 3.000 empleados en nuestras sedes internacionales, estamos posicionados como la consultoría líder mundial en financiación I+D+i. Para continuar logrando un desarrollo constante, buscamos incorporar perfiles como Sales Development Representative para nuestro equipo de ventas de Madrid. ¿Cómo sería tu día a día como Sales Development Representative? • Realizarás la prospección en nuestro CRM y primer contacto telefónico con posibles clientes (B2B, empresas, puerta fría), • Agendarás las reuniones a los compañeros Business Developers, que serán los que ejecuten la venta final., • Gestión de oportunidades diarias y seguimiento de cuentas potenciales ¿Qué necesitas para triunfar en el puesto? • Formación académica de grado medio o superior, • Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar), • Habilidades comunicativas, • Ganas y motivación por el aprendizaje continuo ¡Nosotros aportaremos todo lo necesario para tu desarrollo profesional! ¿Qué ofrecemos como tu futura empresa? • Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión, • Jornada completa con flexibilidad de entrada y de salida: L - J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30, • Jornada intensiva el mes de agosto, • Beneficios sociales de seguro médico y retribución flexible en concepto dietas, • Frutas, café, e infusiones gratis ilimitadas en las oficinas, • Podrás disfrutar del día de tu cumpleaños libre Se tendrá en cuenta grado de minusvalía o certificado discapacidad reconocida = o > 33%.

Join to apply for the Data Network Services Specialist (evening shift) role at Roche At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. Do you have the heart of a network engineer? Do you want to make a real impact? Roche needs you. We seek a dedicated and creative Data Network Services Specialist. Help us support and grow the Roche Corporate Network. Our network is vast. It connects over 100,000 users. It spans more than 15,000 devices. We use the latest in LAN, WAN, Wireless, and Data Center LAN technology. Are you ready to face technical challenges head‑on? Do you want to drive innovation in a global network? At Roche, as a Data Network Services Specialist, your skill is essential. You are the backbone of our connectivity solutions. • Provide Expertise: Offer technical support for connectivity. Resolve issues quickly. Keep the service steady., • Implement Solutions: Lead new network projects. Implement these solutions across all Roche locations. From Campuses to Branch Offices, Data Centers to Manufacturing and Logistics sites., • Drive Innovation: Work with cutting‑edge technologies. Push forward our commitment to excellence and improvement., • Support and Troubleshoot: Keep our network running smoothly. Fix issues. Ensure reliability., • Collaborate and Advise: Work with everyone—technicians and non‑technicians. Guide them. Offer advice throughout the lifecycle of connectivity solutions., • Maintain and Improve: Keep the network up to standards. Suggest and make improvements as needed., • Manage Changes: Handle changes without a hitch. Follow all Incident, Change, and Configuration Management processes., • Work with Vendors: Ensure external vendors and service providers meet our high standards., • Design and Implement: Create and deliver new connectivity solutions. Push the network forward., • You have a Bachelor’s degree in Computer Science, Engineering, or equivalent work experience., • You bring over 3 years of experience as a Network Engineer., • You have supported, troubleshooted, and implemented large and complex data networks (LAN, DCLAN, WAN, Wireless)., • You have worked with external vendors and service providers, particularly telecom carriers., • You are experienced with infrastructure automation, including automated provisioning of network devices., • You can work flexible hours, handle occasional overtime, and participate in on‑call duties., • You are fluent in English, both written and spoken., • Good and stable working environment with attractive compensation and rewards package (according to local regulations)., • Full‑time employment contract., • Annual bonus payment based on performance., • A dedicated training budget (training, certifications, conferences)., • Access to various internal and external training platforms (e.g. LinkedIn Learning)., • Experienced and professional colleagues and a workplace that supports innovation., • Roche Connect - stock share purchase options., • Company’s emphasis on employees’ wellness and work‑life balance (e.g. generous vacation days)., • Hybrid working model., • State‑of‑the‑art working environment and facilities. And many more that the Talent Acquisition Partner will be happy to talk about! A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life‑changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. Location: Madrid, Community of Madrid, Spain #J-18808-Ljbffr

The mission of OrgStore is to provide an easy-to-use, fully-managed platform to store and search data. With Postgres as our cornerstone technology, we focus on transactional (OLTP) data use-cases while providing a custom data plane and a flexible administrative layer. Our users are the thousands of engineers representing hundreds of teams producing products at Datadog. As a platform infrastructure team, our goal is to accelerate product teams by helping them rapidly stand up new features and make step change improvements to their application's performance. Data storage is ubiquitous and the service we are providing is critical for Datadog as the business scales and expands its product offerings. As the Engineering Manager for the OrgStore Blueprint Team, you will lead a high-performing team of software engineers, guiding them in building and maintaining these mission-critical systems. Collaboration is key in this role, needing to work closely with other engineering, product, and support teams across Datadog. Your strategic vision will not only guide your team's day-to-day operations but also influence the long-term roadmap of support within Datadog. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. • Guide and mentor a diverse team of 4-8 software engineers, fostering their career growth while ensuring high team performance., • Drive the technical roadmap in collaboration with your team, product managers, and support teams ensuring it aligns with company objectives and directly contributes to improving customer satisfaction., • Engage strategically with complex technical problems and work with your team to produce well-defined and actionable plans., • Be a core contributor and reviewer of code, lead design decisions, and participate in our well-scoped on-call rotation., • Understand the broader business context to align technical decisions with business goals, supporting long-term objectives and driving innovation., • Contribute to engineering-wide initiatives as a member of Datadog’s engineering management team., • A seasoned software engineer with experience building developer tools, running databases, and maintaining infrastructure with a focus on reliability and fault tolerance, • A proven leader with the ability to manage team dynamics, set goals, provide feedback, and foster a positive and productive work environment, • A capable project manager who can plan, organize, and oversee multiple software engineering projects, • An excellent communicator who is comfortable interacting with team members, stakeholders, and upper management alike, • Demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output, • Bonus points: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. • New hire stock equity (RSUs) and employee stock purchase plan (ESPP), • Continuous professional development, product training, and career pathing, • Intradepartmental mentor and buddy program for in-house networking, • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups), • Access to Inclusion Talks, our Internal panel discussions, • Free, global mental health benefits for employees and dependents age 6+, • Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines. #J-18808-Ljbffr

Full‑time, on‑site position located in Madrid, MD, ES offers great opportunities for career growth. Sprinklr is the definitive, AI‑native platform for Unified Customer Experience Management (Unified‑CXM), empowering brands to deliver extraordinary experiences at scale across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer‑facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real‑time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. As a Customer Success Manager you will be a trusted advisor responsible for driving adoption, value realization, and long‑term success for Sprinklr’s most strategic customers across the Marketing, Social, and Advertising product suite. Your role exists to bridge the gap between business objectives and platform capabilities using deep product expertise to help customers unlock the full value of Sprinklr’s Core solutions. This is a customer‑facing, technically proficient role that empowers clients to scale, automate, and optimize their execution and ROI through Sprinklr — and ensuring Sprinklr becomes a foundational layer in the customer’s stack. • Lead the strategic technical relationship across Sprinklr’s Core suite: Social Publishing, Listening, Paid Ads, Marketing Analytics., • Act as the primary advisor on platform architecture, user journeys, tagging schemas, and governance frameworks., • Translate marketing KPIs (ROAS, brand health, sentiment shift, audience reach) into Sprinklr configurations and use cases., • Own the end‑to‑end adoption lifecycle across multiple teams (Digital, Social, Brand, Media, Analytics), ensuring frictionless onboarding and proactive value expansion., • Foster relationships with cross‑functional stakeholders to align platform adoption with customer‑specific goals and KPIs., • Conduct workspace audits, health score tracking, and usage diagnostics using internal CSP tools to drive recommendations and de‑risk accounts., • Build reusable playbooks to institutionalize best practices across campaign orchestration, paid amplification, and influencer management., • Coordinate cross‑functional teams (Product, Solutions Consultants, Services) to address technical challenges, rollout new modules, or guide strategic expansion., • Run business reviews tailored to executive audiences, combining KPIs, platform telemetry, and business outcomes into ROI narratives., • Co‑develop success plans with clear KPI alignment, growth targets, and product rollout timelines—adjusted to market and org evolution., • Deliver stakeholder‑specific enablement—executive workshops, advanced user trainings, feature adoption campaigns—designed to improve usability and internal platform advocacy., • Identify blockers to adoption and proactively create corrective action paths: integrations, UX simplification, org change support., • Cultivate internal champions and promise a culture of self‑service to strengthen long‑term platform adoption., • Serve as a feedback loop to Sprinklr Product and Engineering teams—surfacing structured insights based on real‑world campaign needs, integrations, or analytics gaps., • Advise customers on how to align their future marketing strategy with Sprinklr’s roadmap capabilities and beta features (data management and intelligence, CRM platform and tools, business analytics and reporting, etc.)., • Work closely with Sales and Solutions teams to uncover upsell/cross‑sell opportunities: Ads module, Listening, new brand/geography activation, etc., • Understand the client’s tech stack and vendor landscape to position Sprinklr as a consolidator and differentiator., • Bachelor’s degree in Marketing, Communications, Computer Science, or related field., • 6+ years in MarTech, AdTech, or digital media consulting, working with enterprise‑grade solutions and cross‑functional marketing teams., • Deep experience in campaign setup, media planning, or brand marketing strategy at large organizations., • Strong understanding of omnichannel marketing strategy (organic, paid, owned) and platform analytics., • Ability to configure, audit, and optimize workspace and tagging structures in complex enterprise environments., • Executive‑level presentation and stakeholder management skills; experience facilitating roadmap sessions and quarterly reviews., • Data fluency: ability to interpret telemetry, product usage, and marketing KPIs and convert into strategic actions., • Fluency in French, Spanish and English., • Prior experience implementing or scaling Sprinklr or similar platforms (Adobe, Salesforce Marketing Cloud, Khoros)., • Deep familiarity with social ad platforms (Meta, Google, TikTok), social listening taxonomy, and crisis/PR workflows., • Experience leading digital transformation projects or global rollouts across brands, geographies, or business units., • PMP, Agile, or relevant certification; fluency in campaign lifecycle management tools., • Strong business acumen and comfort advising CMOs, Digital Transformation leads, or Global Brand Managers., • Exceptional relationship‑building skills and a collaborative mindset; ability to navigate complex orgs and earn trust across levels., • Customer‑first thinking with a bias towards empathy., • Proactive problem‑solving and a proven ability to distill complex needs into clear, actionable strategies; balancing technical depth with business relevance. We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI‑native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next‑generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no‑compromise, unified approach to better customer experiences for the world’s leading enterprise brands. We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well‑being when you need it. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal‑opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. #J-18808-Ljbffr

The SOC Specialist (m/f/d) is responsible for the design, maintenance, and enhancement of Security Operations Center (SOC) infrastructure and processes. They work closely with incident responders, analysts, and threat intelligence teams to optimize detection capabilities, improve SOC workflows, and ensure rapid incident triage and response. The working location for this position will be in Madrid city, where we are currently setting up a new office. • Use Case Development: Design and test new security use cases to enhance the detection and response capabilities of Liebherr’s SIEM system, • Log Source Onboarding: Onboard and integrate various log sources into the SIEM system, ensuring comprehensive visibility across the organization’s IT environment, • SOAR Playbook Implementation: Design, implement, and maintain SOAR playbooks to automate incident response processes and improve operational efficiency, • System Optimization: Continuously evaluate and optimize the performance of the SIEM and SOAR systems to ensure they meet the evolving security needs of the organization. Also optimize costs in regards to Log sources and their retention, • Threat Detection Engineering: Design and implement advanced detection techniques and perform threat hunting as well as lead tuning exercises and detection gap analysis, • Collaboration: Work closely with the SOC team and other IT departments to ensure seamless integration of security tools and processes, • Documentation: Maintain thorough documentation of use cases, log source configurations, and SOAR playbooks for future reference and compliance purposes Note that this role requires time on-call every 6 to 8 weeks. • Bachelor’s/Master’s in Cybersecurity, Computer Science, or related field, • 3+ years in cybersecurity, ideally as SOC-Engineer, • Hands‑on knowledge of SIEM, and security analytics tools (e.g. Microsoft Sentinel, Microsoft Defender XDR, Elastic SIEM), • Familiarity with SOAR platforms and automation processes (especially Microsoft Logic Apps, Microsoft Sentinel Automations), • Experience in security log source onboarding & automation of security tasks, • Proficiency in scripting and programming languages (e.g. Python, PowerShell) for automation tasks, • English is a Must, German and French are a plus, • Understanding of cybersecurity frameworks and standards (e.g. ISO27001, NIST, GDPR), • Strong analytical, problem‑solving skills and communication skills, • Following certificates are a plus: GIAC Python Coder (GPYC), GIAC Cloud Security Automation (GCSA), GIAC Security Operations Certified (GSOC), Cloud certifications (AWS, Azure, or GCP), • Competitive compensation and benefits package that recognizes your expertise, • Flexible and hybrid working model, • Creative freedom and responsibility to shape processes and solutions in our global transformation, • Continuous learning and development with tailored training and certification opportunities, • Meal vouchers, • Life and accident insurance, • Option to include a premium private health insurance package as part of the flexible remuneration, • A safe, stable and international workplace within a trusted family business that invests in people Please only use the online application option. Please note that we do not accept applications via recruitment agencies for this position. Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Karoliina Rissanen. One Passion. Many Opportunities. Liebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user‑oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents. Liebherr IT Shared Service Centre Ibérica, S.L. Madrid Spain (ES) Karoliina Rissanen karoliina.rissanen@liebherr.com #J-18808-Ljbffr

Country: Spain Open Digital Services is the software development company of Santander Group powering the next generation of banks by creating innovative banking products and implementing them in collaboration with Santander Group Affiliates. Santander Group is one of the world's largest financial institutions and the Eurozone's leader, we're committed to being the best Digital Bank with Branches in the industry. Our mission at ODS is to design and support an advanced digital and omnichannel platform, ensuring the best customer experience using cutting‑edge technology. Openbank, our flagship partner, is where we develop our most advanced concepts first. Be part of our Best‑in‑Class team and help us create unique value for our customers! Out Cybersecurity team is looking for a Security Operations Senior Engineer based out of Madrid, working in a hybrid model. You will play a key role in strengthening the maturity of our Security Operations function across ODS product environments. You will help protect critical banking platforms and services across geographies, with a strong focus on vulnerability management, threat detection, incident response and proactive security improvement. This is a highly dynamic role for a senior professional who enjoys solving different challenges every day, bringing new ideas and contributing to a continuously evolving cybersecurity capability. We’re shaping the way we work through innovation, cutting‑edge technology, collaboration and the freedom to explore new ideas. • Monitor, investigate and correlate security events and alerts using SIEM platforms such as Splunk, QRadar, Microsoft Sentinel and CrowdStrike/Falcon., • Lead and support incident response activities, including triage, containment, coordination, root cause analysis and basic forensic investigation., • Own and improve vulnerability management processes, including identification, prioritization, remediation follow‑up and reporting, while bringing new ideas to increase team maturity., • Manage and operate security tools such as DLP, firewalls or proxys ensuring proper configuration, analyzing alerts and events. Propose and implement adjustments to policies and rules to enhance threat detection and prevention capabilities increasing effectiveness and reducing the exposure surface., • Collaborate with Cyber Threat Intelligence / CTU and CERT‑related teams to anticipate threats, enrich detections and improve the organization’s overall security posture., • Design, implement and optimize playbooks in SOAR platforms to accelerate and standardize security operations actions., • Contribute to threat analysis, event correlation, security automation, executive and technical reporting, and participation in red team / blue team exercises and penetration testing initiatives., • 6-8 years of experience in cybersecurity, preferably in Security Operations Center (SOC) or Security Operations environments. (Required), • Hands‑on experience in incident response, alert management, vulnerability management and threat analysis across enterprise environments. (Required), • Experience in regulated sectors such as banking, financial services or consulting environments supporting large organizations. (Preferred), • Experience in participating in an on‑call rotation. (Preferred), • Strong knowledge of vulnerability management, incident response, Cyber Threat Intelligence / CTU, SIEM tools and SOAR platforms; understanding of networks, systems and security architecture. (Required), • Experience or working knowledge in ethical hacking / pentesting, including tools such as Burp Suite or OWASP ZAP. (Required), • Cloud security exposure in AWS, Azure or GCP is a plus. (Preferred), • Scripting or programming experience in Python, Bash, PowerShell, JavaScript, TypeScript or similar, with the ability to automate security tasks and workflows. (Preferred), • Spanish (Required), • English B2-C1, with the ability to participate in meetings and communicate effectively in international environments. (Required), • Strong analytical thinking and sound judgment under pressure, especially during incident response scenarios., • Broad technical perspective, curiosity and continuous improvement mindset, with the ability to bring ideas and raise the maturity level of the team., • Excellent collaboration and stakeholder management skills, including diplomacy, clear communication and the ability to work with highly specialized and junior profiles alike., • This role requires a senior professional who can operate with autonomy across a broad security scope and collaborate effectively with L2/L3 stakeholders., • We offer more than just a paycheck—our benefits are designed to support your life, your goals and your well‑being, now and into the future., • Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing., • We know family is everything. That’s why we offer parental leave, childcare support and family‑friendly programmes tailored to each life stage., • We’re enable our teams to go beyond through global opportunities and broad career paths., • We believe in the power of helping. You can dedicate part of your working hours to volunteering. ODS is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Digital Services, S.L. with registered office at Plaza de Santa Bárbara 2, 28004 (Madrid), Madrid, Spain for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment. For further information about your rights and data protection, please read the Open Digital Services Privacy Policy applicable to this type of data processing. #J-18808-Ljbffr

Shine is the financial copilot for entrepreneurs and small business owners. Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech on a mission to restore the joy of running a business by ending wasted time on financial admin — offering a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing. Today we’re part of Cegid, a European leader in cloud software for finance and accounting. Together we serve over one million small businesses and 15,000 accountants across Europe, working from France, Germany, Denmark and the Netherlands, within a wider network spanning Spain, Portugal and Belgium. Just as we respect our customers’ time, we respect yours. Your hiring experience with Shine and Cegid should feel simple, transparent and genuinely supportive. Our 150+ engineering organization is structured into specialized domains. The Infrastructure team provides the reliable, secure foundation that every product team builds on — across AWS, GCP and Azure. We’re in a period of transition, consolidating multiple cloud providers following an acquisition: unifying governance, standardizing IaC and networking, establishing security baselines, and building self‑service capabilities so product teams can ship with confidence. This is complex, high‑impact work — and there’s real room to shape processes, drive improvements, and own outcomes. We’re looking for a Senior Site Reliability / Cloud Infrastructure Engineer to join our Infrastructure team. This is a long‑term position to replace a recent departure and strengthen our capacity as we scale. You’ll play a crucial role in maintaining and improving the reliability, security, and scalability of our cloud infrastructure. By taking ownership of critical infrastructure tasks, you’ll help redistribute workload across the team and free your teammates to focus on strategic initiatives. You are an expert in at least one of these three clouds: AWS, GCP or Azure, paired with the fundamentals that transfer across all of them. • Maintain & improve reliability — ensure availability, scalability, and performance of infrastructure and services across our multi‑cloud estate., • Automation & Infrastructure as Code — build and maintain infra with Terraform/Terragrunt; automate repetitive operational work., • Observability & monitoring — define SLOs/SLIs and maintain monitoring, logging, and alerting (Prometheus, Grafana, Datadog)., • Security & compliance — apply cloud security best practices and support audits and regulatory compliance (ACPR, PCI‑DSS, GDPR, DORA)., • Networking & connectivity — operate and improve enterprise‑grade networking and connectivity across cloud providers., • Collaboration & knowledge sharing — act as a bridge between Infrastructure and Product/Engineering teams, document infra, and mentor peers., • Lead reliability efforts for core business services., • Contribute to long‑term architecture and multi‑cloud strategy., • Optimize cloud costs and resource usage (FinOps)., • Grow into leadership by mentoring junior engineers or leading sub‑projects., • Clouds:, • AWS (EC2, ECS, EKS, Fargate, Lambda, RDS/Aurora, S3, VPC, Transit Gateway, Route 53), • GCP (Cloud Run, GCE, Cloud SQL, VPC), • Azure (AKS, Container Apps, VMs, Functions, Azure SQL, VNet), • IaC & automation: Terraform / Terragrunt, GitHub Actions, OIDC, • Containers & orchestration: Docker, Kubernetes (EKS/GKE/AKS), ECS/Fargate, • Observability: Prometheus, Grafana, Datadog, NewRelic, native cloud monitoring (AWS CloudWatch, GCP Cloud Monitoring, Azure Monitor), • Networking: VPC/VNet, Transit Gateway / peering / VPN, DNS, TLS/mTLS, load balancing, Cloudflare, • Security & IAM: least‑privilege design, IAM Identity Center / SSO, Okta, Security Hub / GuardDuty / Config and equivalents, • Data: SQL databases and event‑driven systems, • 5+ years of relevant experience (Senior level), • Strong English communication, • Terraform expertise, • Hands‑on experience with AWS and/or GCP and/or Azure at scale, • Solid networking fundamentals (DNS, TLS/mTLS, firewalls, routing, load balancing), • Monitoring & observability tooling (Prometheus, Grafana, Datadog, etc.), • Cloud and system security best practices, • Knowledge of SQL databases and event‑driven systems, • Cloudflare, • Identity & Access Management (Okta), • Docker & Kubernetes, • CI/CD pipelines (GitHub Actions), • Experience supporting audits / regulated environments (PCI‑DSS, ACPR, ISO 27001, DORA), • FinOps / cost optimization fundamentals, • Problem‑solving mindset, • Strong collaboration & communication, • Adaptability & proactivity, • Continuous‑improvement drive, • 3 months — fully onboarded and autonomous in day‑to‑day infra; delivered documentation updates and proposed improvements., • 6 months — owns a domain; contributed to a critical project; led a small internal improvement initiative., • 12 months — recognized as the go‑to expert in a major infra domain; mentored junior teammates; shaped the roadmap., • Impactful role — directly improve the reliability and scalability of our core systems., • Growth opportunities — lead projects, propose improvements, and shape long‑term infra strategy., • Collaborative team — a supportive culture of pragmatism, knowledge‑sharing, and autonomy., • International environment — work with colleagues from diverse backgrounds across Europe., • A 30‑minute intro call with your Talent Acquisition partner to get to know you and share more about Shine., • A 45‑minute interview with the Hiring Manager to discuss your past experience and the role., • A technical discussion / hands‑on business case with team members to highlight your skills and give you a feel for the work., • A team introduction and personality assessment, with feedback, to see how we can best support your growth., • Final alignment & offer., • Department: Product & Technology, • Role: Infrastructure / Platform, • Locations: Amsterdam, Berlin, Copenhagen, Gdańsk, Paris — with up to two remote days per week Equal Opportunity Employer — We follow the principle of equal treatment for all applicants and do not discriminate based on gender, sexual orientation, color, racial or ethnic origin, religion, disability, etc., as per applicable law. #J-18808-Ljbffr

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents' inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. ¿Tiene lo que se necesita para triunfar? La siguiente información debe ser leída atentamente por todos los candidatos. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year ́s work experience in call center and/or compliance positions., • Advanced level of English & Italian, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule. xqysrnh, • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

En FBM & Asociados, despacho especializado en Derecho de Sucesiones y en fase de expansión nacional, buscamos incorporar un/a Teleoperador/a de Atención Telefónica y Gestión de Citas para formar parte de nuestro equipo. Buscamos una persona con experiencia en atención al cliente y gestión telefónica, excelentes habilidades de comunicación y una clara orientación al servicio. La persona será responsable de atender a potenciales clientes que ya han contactado con el despacho, recoger la información inicial sobre su caso y acompañarlos durante el primer contacto, asegurando la correcta concertación de citas con los abogados especialistas. No se requiere realizar asesoramiento jurídico, sino ofrecer una primera atención profesional, cercana y empática, y garantizar una correcta gestión y seguimiento de cada lead. Funciones principales • Gestión y atención de leads procedentes de aseguradoras, funerarias y red de colaboradores., • Atención telefónica a potenciales clientes y recogida de la información básica necesaria sobre su caso., • Explicación inicial del funcionamiento del despacho y de los siguientes pasos del proceso, sin realizar asesoramiento jurídico., • Identificación de las necesidades iniciales del potencial cliente y correcta transmisión de la información al equipo jurídico., • Concertación, gestión y coordinación de citas con los abogados especialistas., • Seguimiento de leads pendientes de contacto o de concertación de cita., • Confirmación y seguimiento de las citas programadas para favorecer la asistencia., • Coordinación con el equipo jurídico para garantizar un correcto traspaso de la información., • Registro y actualización de llamadas, leads, contactos y citas en el sistema de gestión., • Seguimiento de los principales indicadores de actividad y cumplimiento de los objetivos establecidos. KPIs del puesto La posición tendrá objetivos vinculados, entre otros, a los siguientes indicadores: • Número de leads atendidos., • Tiempo medio de primera respuesta., • Ratio de conversión de leads en citas., • Número de citas concertadas., • Porcentaje de asistencia a las citas., • Nivel de satisfacción de los potenciales clientes., • Cumplimiento de los objetivos mensuales. Perfil requerido • Mínimo 2 años de experiencia en atención telefónica, call center, atención al cliente o posiciones similares., • Experiencia en gestión de llamadas y contacto directo con clientes o potenciales clientes., • Excelentes habilidades de comunicación verbal, escucha activa y empatía., • Capacidad para generar confianza y ofrecer una atención cercana y profesional, especialmente ante situaciones sensibles., • Capacidad para gestionar un volumen elevado de llamadas de forma organizada y eficiente., • Perfil orientado al cliente, resolutivo y con gran atención al detalle., • Capacidad para trabajar con objetivos y métricas de rendimiento., • Buenas habilidades de organización y seguimiento., • Manejo de herramientas informáticas y sistemas CRM., • Se valorará experiencia previa en sector jurídico, asegurador, servicios profesionales o servicios post mortem., • Se valorará especialmente experiencia en concertación y gestión de citas.

Como Call Center Agent, serás el primer punto de contacto con nuestros clientes (principalmente estudiantes internacionales), ofreciendo una atención excelente y acompañándolos durante todo el proceso: desde la información inicial hasta la resolución de incidencias.

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents' inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year ́s work experience in call center and/or compliance positions., • Advanced level of English & French, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule. xqysrnh, • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

Se busca personal para puesto de atención al cliente en centro de llamadas y registro de datos, dirigido a personas con certificado de discapacidad igual o superior al 33%. Las funciones incluyen atender consultas por teléfono y correo electrónico sobre trámites aduaneros, impuestos y legislación, además de registrar información en el sistema y calcular costes según el origen y tipo de mercancía. También se requiere obtener documentación y resolver incidencias. Para el perfil de atención al cliente, se necesita experiencia en call center, nivel alto de inglés, conocimientos básicos de ofimática y administración. Se valora especialmente la experiencia en comercio internacional o conocimientos aduaneros. El contrato es temporal de 6 meses, a jornada parcial de 30 horas semanales, con horario de 14:30 a 20:30 horas, e incluye formación matutina durante las primeras 2-3 semanas. Para el perfil de registro de datos, las tareas consisten en analizar documentación, transcribirla a lenguaje aduanero y verificar el cumplimiento de estándares, así como gestionar los documentos únicos administrativos. Se requiere experiencia en grabación de datos, inglés alto, ofimática básica y conocimientos administrativos. El contrato también es temporal de 6 meses, pero a jornada parcial de 20 horas semanales. Ambos puestos ofrecen un salario de 1.751 euros brutos al mes y están ubicados en Madrid.