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Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. Job Summary: We are seeking a dynamic and experienced Customer Technical Support (hotline) & Dispatch manager to lead our Help Line & Dispatching support team for diagnostics products. This role is critical in ensuring the highest level of customer satisfaction. You will be responsible for overseeing and managing the customer technical call center and dispatching operations, ensuring efficient and effective communication between our technical support teams and customers. You will be a part of the CTS & Coordination European Team and report to the European Senior Manager, Customer Technical Support and Coordination responsible for strategic leadership of the whole European team to enhance customer support and experience. If you thrive in a fast paced, customer centric role and want to work to build a world-class service organization—read on. This position is located in Madrid. Key Responsibilities: • Develop and implement support strategies, policies, and procedures to enhance the efficiency and effectiveness of Customer Technical call center & dispatching to guarantee the best customers’ satisfaction., • To assist in improving customer service experience using Net Promoter Score (NPS) feedback and Voice of the Customer (VOC)., • Drive the planning for engineers in terms on proactive and reactive activities., • Take ownership of customer issues, escalating if necessary. This includes regular communication with internal and external customers where required., • Foster a collaborative and high-performance culture within the team by analyzing and providing statistics for the CTS Team to improve objectives and set KPI’s., • Drive a culture high performance and change management through developing talent, engagement, and D&I initiatives., • Keep ahead of industry developments and apply best practices to areas highlighted for improvement using associated DBS tools. The essential requirements of the job include: • Bachelor’s degree in a related field (e.g., Biomedical Engineering, Life Sciences,) or equivalent experience., • Minimum of 5 years of experience in technical support, with at least 3 years in a leadership or management role., • Strong leadership and team management skills, with the ability to motivate and develop team members., • Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders., • Knowledge of regulatory standards and compliance requirements in the diagnostics industry., • Fluent both in English and Spanish Travel Requirements: • Ability to travel occasionally It would be a plus if you also possess previous experience in: • Experience in the healthcare industry with multiple examples of successfully leading complex projects and teams with the ability to work independently and part of a team, • Ability to “think out of the box” and express creative thinking and innovative ideas. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit _.

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. What you will do: 1. Daily Operations Monitoring & KPI Management • Supervise daily operations of in-house or outsourced call center teams., • Track and report on core operational KPIs including:, • Call answer rate and abandonment rate., • Average speed of answer (ASA) and average handling time (AHT)., • Work order closure rate and first contact resolution (FCR)., • Customer satisfaction (CSAT) score., • Generate daily, weekly and monthly operational performance reports., • Identify operational bottlenecks and implement process improvements to meet requirements. 1. Service Quality Assurance & Standard Compliance • Conduct regular quality audits through call recording monitoring, customer follow-up calls and work order review., • Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques., • Analyze quality trends and identify training needs for the team., • Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements., • Drive continuous improvement in service quality and customer experience. 1. Escalated Complaint Resolution & Crisis Management • Serve as the primary escalation point for complex customer complaints and emergency service incidents., • Coordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours., • Conduct root cause analysis for high-impact customer complaints and implement preventive measures., • Maintain detailed records of escalated cases and track resolution progress until closure. 1. Knowledge Base Management & Information Synchronization • Collaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base., • Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures., • Ensure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives. 1. Training & Performance Management • Design and deliver comprehensive onboarding training programs for new call center employees covering:, • Brand standards and service etiquette, • Product knowledge and vehicle features, • CRM system operation and work order management, • Customer service skills and complaint handling techniques, • Develop and implement ongoing training programs to enhance team capabilities., • Design and execute performance-based incentive schemes to motivate the team. What you will bring: • Bachelor's degree in Business Administration, Communications or related field., • Minimum 2-3 years of experience in call center operations, customer service or CRM management., • Proven experience in KPI monitoring and service quality management., • Proficiency in both English and Spanish., • Strong problem-solving skills and ability to handle high-pressure situations., • Experience with CRM systems (Salesforce, Dynamics or similar) and call center software., • Advanced proficiency in MS Office (Excel, Word, PowerPoint).

¿Quiénes somos? Comenzamos nuestras operaciones en marzo de 2012 como la aerolínea de bajo coste del Grupo Iberia. Somos una compañía que conecta personas de forma responsable, ofreciendo una experiencia única y al alcance de todos, basada en la excelencia, la puntualidad y la amabilidad. Con una visión clara: que cada vuelo sea una experiencia extraordinaria. Desde nuestros inicios, hemos apostado por un modelo “Low Cost, High Quality”, que combina las ventajas de las aerolíneas low-cost, como precios competitivos y eficiencia operativa, con atributos propios de las aerolíneas tradicionales, como clase Business, conexiones convenientes y programas de fidelización. Con base en la T4 del Aeropuerto de Madrid-Barajas, centramos nuestra operación en el corto y medio radio, ofreciendo tanto tráfico directo como conexiones con la red de largo radio de Iberia. Más de 68 millones de pasajeros han confiado en nosotros desde el inicio de nuestras operaciones. En 2025, nos situamos entre las cuatro principales aerolíneas del aeropuerto Adolfo Suárez Madrid-Barajas y somos líderes en las rutas entre Madrid y los archipiélagos españoles. La puntualidad es una de nuestras principales señas de identidad, reflejo de nuestro compromiso con la excelencia operativa y clave en nuestra trayectoria. Entre 2014 y 2018 fuimos la aerolínea low-cost más puntual del mundo, y conseguimos también el reconocimiento como la low-cost más puntual de Europa en 2019 y 2022. En 2023, 2024 y 2025 fuimos la aerolínea más puntual de Europa. Iberia Express forma parte del Grupo Iberia, cuya red opera a más de 140 destinos en todo el mundo y es líder en las conexiones entre Europa y América Latina. También formamos parte de IAG (International Airlines Group), uno de los mayores grupos de aerolíneas a nivel global, y somos miembros de oneworld, una alianza de quince compañías aéreas que conecta más de 900 destinos en 170 territorios. Lo que tendrás que hacer: Tendrás que dar apoyo a las 3 ramas dentro del departamento de Cliente: Customer Experience: • Realizar presentaciones semanales y mensuales sobre la calidad del servicio para el comité de dirección., • Supervisar el programa de Voz del Cliente (NPS) y llevar a cabo análisis específicos dentro del área de Experiencia del Cliente., • Revisar y categorizar los comentarios de los pasajeros obtenidos a través de la encuesta de satisfacción. Customer Service/ Reclamaciones: • Coordinar la gestión de las reclamaciones de pasajeros, incluyendo la interacción con proveedores, soporte y seguimiento., • Gestionar las recuperaciones del seguro MAPFRE., • Realizar el seguimiento y análisis de la actividad del Call Center. Servicio a bordo: • Analizar las incidencias reportadas por las tripulaciones., • Coordinar la gestión de incidencias con proveedores, realizar informes y seguimiento., • Gestionar los QCRs (Quality Control Reports). Lo que esperamos de ti: • Buscamos a una persona con capacidad para analizar, planificar y organizar tareas de manera efectiva., • Se requiere ser metódic@, detallista y riguros@ en el manejo de datos y procesos.Valoramos un perfil proactivo con pensamiento crítico, capaz de aportar soluciones creativas a desafíos complejos., • Habilidad para trabajar de manera colaborativa y efectiva en equipo., • Nivel medio/altode inglés., • Habilidades avanzadas en el manejo de Excel, garantizando la capacidad para realizar análisis, • detallados., • Se valoran conocimientos en: Amadeus/ Resiber y/o entorno aeroportuario. Lo que podemos ofrecerte: • Posibilidad de desarrollo y aprendizaje en el seno de una empresa reconocida por su prestigio, • en el sector., • Participación en un programa de prácticas remuneradas, brindándote una experiencia valiosa y reconocimiento por tu contribución., • Te proporcionaremos un entorno propicio para potenciar tus habilidades y conocimientos, promoviendo tu crecimientoprofesional., • Ayuda económica de 850€ al mes.

¿Te gusta el trato con clientes por teléfono y buscas una oportunidad de crecimiento profesional dentro de una compañía líder del sector asegurador? Buscamos incorporar una persona dinámica, comunicativa y con ganas de aprender para formar parte del equipo de atención telefónica del canal Empresas. ¿Cuál será tu misión? Serás el primer punto de contacto para las empresas interesadas en los servicios de la compañía, ofreciendo una atención cercana y profesional, gestionando consultas y detectando oportunidades para derivarlas al equipo correspondiente. Funciones principales • Atender llamadas entrantes de empresas interesadas en los servicios de la compañía., • Resolver consultas e identificar las necesidades de cada cliente., • Registrar y actualizar información en el CRM., • Gestionar solicitudes de información y realizar el seguimiento correspondiente., • Coordinar la derivación de oportunidades al equipo comercial cuando proceda., • Garantizar una excelente experiencia de atención al cliente., • Colaborar con diferentes departamentos para ofrecer una respuesta ágil y eficiente. ¿Qué buscamos? • Experiencia previa en atención telefónica, call center o atención al cliente., • Buenas habilidades de comunicación y orientación al cliente., • Capacidad para gestionar varias tareas de forma organizada., • Manejo habitual de herramientas informáticas y CRM., • Actitud positiva, proactividad y ganas de aprender., • Interés por desarrollarse profesionalmente en entornos comerciales y de atención al cliente., • Español fluido. Se valorará inglés. ¿Qué ofrecemos? • Incorporación a una empresa líder en el sector asegurador., • Salario fijo competitivo más incentivos., • Formación inicial y acompañamiento continuo., • Posibilidades reales de crecimiento y desarrollo profesional., • Entorno dinámico, colaborativo y orientado a las personas., • Modelo híbrido de trabajo: 2 días de teletrabajo por semana. Si te apasiona la atención al cliente y buscas una oportunidad para crecer profesionalmente, ¡queremos conocerte!

At ING we are looking for a Senior Product Expert for the Protection Team Your role and work environment: We are looking for a talented and enthusiastic Senior Product Expert to join our Insurance Team of Insurance Tribe The responsibility of this team is to deploy insurance products that change how people feel about insurance, with personal, fair and transparent propositions. You will help us to develop new customer features, seamless customer processes and new enablers to be faster in future developments. As a start, you will be leading as Senior Product Expert the development of Auto Insurance. You will promote and position our insurance in the market, thinking beyond to compete in current and future landscape supporting ING’s profitable growth, with demanding commercial targets. You have an end-to-end responsibility for providing customers the most reliable and innovative way of managing their relationship with us, focusing on delivering the products and services they need, boosting sales while leveraging on the brand and bank customer obsession. You are the “Business Guardian” of your product/service working with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulation and policies. You will work closely with customers and key stakeholders to achieve the initiatives that respond to the vision, strategy and road map of ING Spain, specially with the insurer and ING assisted channels. You are passionate about improving the customer’s experience in the different channels and have a broad knowledge on products and services strategy. You have a data mindset; you observe what happens around you and what we are building and challenge or adapt if we are not going in the right direction. You work in Agile teams, focusing always in delivering value to our customers in a fast way while continuously improving the way we work. You are also an active member of a Chapter supporting in improving the way of working and where you work on your craftsmanship. You are a team player. You are actively involved in the maintenance, development and realization of (new) services & functionalities. As an expert, you will deliver all the necessary business know-how and skills within the Squads to realize the shared Tribe purpose. Your key responsibilities: As a Senior Product Expert you will: Product & Service Strategy: Lifecycle management to develop, launch and maintain an attractive and compliant value proposition in the market, providing the best customer satisfaction. Responsible for guaranteeing bank revenue and benefit-cost balance, presenting business cases with benefit tracking after the implementation. Commercial acumen to ensure accomplishment of business results. Help to stablish pricing strategies for ING Spain´s insurance products, to create the foundations needed to compete in the current and future market landscape supporting the profitable growth of the bank. Support specific pricing actions both in business as usual and in promotions decisions to ensure commercial goals maintaining a customer perspective. Data Fluency: Comprehend, define, select, and analyze data to garner insights that enhance the decision-making process. Translate ambiguous environment to meaningful indicators and provide the capacity for driving powerful business insights faster. Stakeholders management: be the representative of ING Spain before the insurer, following up a solid governance, and also Head Office to benefit from other countries best practices. Customer Experience: Provide the best customer experience by designing, mapping and constantly improving the customer journey performance, leveraging on PACE methodology. Coupled with an end-to-end process view to be able to collect CX insights and data; and translate it into UX and IT landscapes. Agile Delivery: Translate business needs into requirements for the implementation. Prioritize initiatives in short cycles, based on value delivery for our customers, defining an initial MVP to be improved with the feedback gathered. Strive for efficiency, reducing complexity in our definitions and pursuing innovative solutions. Manage dependencies, non-financial risk issues and impediments. Digital Strategy. As experts in digital experience, be proactive in the identification of new capabilities in our digital platform in order to engage our customers and increase efficiency of our assisted channels, bringing the best experience in moments of truth. Support the adoption of cyber security practices to effectively protect our customers from risks in the digital world. Assisted channels strategy: you will need to have a permanent touchpoints with call center and branches to train, teach, get feedback and ensure targets are set and achieved What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Master or bachelor’s degree with a minimum of 3 years of professional experience in product design, preferably in the Insurance or Bancassurance sector., • Curiosity to understand the industry, bank, and customer dynamics., • Proactivity to create from scratch and connect points thinking strategically to drive change while building towards the vision., • Accountability to get things done generating rigorous output based on data and facts., • Combination of analytical mindset and skills together with pragmatic thoughts to deliver and have impact on customers and bank results., • Customer focused and results-oriented person, • Great organizational, oral and written communication skills, • Passionate about innovation, new market trends and future thinker, • Able to work in an autonomous way, to take initiative and to make things happen with a can-do attitude, • Problem solving mindset, • Good team player, willing to collaborate with different people, • Very good oral and written English skills, • Ability to work at an international level, • Versatility and experience in several business domains is a plus What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

Servinform es una compañía sólida y en pleno crecimiento, con más de 47 años de experiencia en soluciones tecnológicas y de negocio. Contamos con más de 6.000 profesionales y presencia en España, Portugal, Italia y Colombia, especializados en sectores como banca, seguros, energético, administración pública, IT y telecomunicaciones. Prestamos servicios de BPO, Call Center, Comunicaciones, Ventas, Atención al Cliente y Marketing Digital a más de 1.500 clientes a nivel nacional e internacional. Seleccionamos un/a Manager de Morosidad & Legal con una mentalidad estratégica y capacidad para estructurar ideas complejas. Buscamos un referente funcional que sea capaz de entender los desafíos de nuestros clientes bancarios y traducirlos en modelos de servicio rentables, tecnológicos y eficientes Funciones: • Actuar como referente experto en morosidad y procesos legales/paralegales financieros., • Dar soporte en el diseño de modelos de servicio y soluciones operativas., • Participar en la elaboración de ofertas (RFP's) y propuestas, definiendo alcance, SLAs, KPIs y estructura económica., • Diseñar y estandarizar modelos operativos de recobro y gestión legal, asegurando su viabilidad y escalabilidad., • Aportar best practices y visión de mercado en morosidad bancaria y servicios legales financieros., • Colaborar con Operaciones y Tecnología para garantizar la correcta ejecución de las soluciones y detectar oportunidades de mejora y automatización. ¿Qué ofrecemos? • Contrato Indefinido a proyecto estable y con posición consolidada en nuestra compañía., • Convenio de Consultoría, • Remuneraciónsegún experiencia y conocimientos a aportar, • Excelente ambiente de trabajo, • Jornada completa: Horario de lunes a jueves de 9 a 18:30h y viernes intensivo de 9 a 15:00h, • Ubicación: Avda. de los Premios Nobel 37 en Torrejón de Ardoz (Madrid) Ningún sector de nuestra sociedad puede ser entendido sin la igualdad entre hombres y mujeres, así como la integración de las personas con discapacidad. Por eso, en Grupo Servinform enfocamos la igualdad y diversidad como un factor elemental para el progreso social, trabajando día a día para cumplir este objetivo. REQUISITOS MÍNIMOS: • Mínimo 5 años de experiencia en morosidad bancaria, recobro amistoso y judicial y procesos legales/paralegales financieros., • Experiencia en entornos de grandes volúmenes, con SLAs, KPIs y procesos industrializados., • Participación en diseño o rediseño de procesos, definición de modelos de servicio o preparación de propuestas., • Formación en Derecho (perfil legal con visión operativa) o en ADE/Económicas o similar., • Alta capacidad analítica, pensamiento orientado a soluciones y visión de negocio.

Servinform es una compañía sólida y en pleno crecimiento, con más de 47 años de experiencia en soluciones tecnológicas y de negocio. Contamos con más de 6.000 profesionales y presencia en España, Portugal, Italia y Colombia, especializados en sectores como banca, seguros, energético, administración pública, IT y telecomunicaciones. Prestamos servicios de BPO, Call Center, Comunicaciones, Ventas, Atención al Cliente y Marketing Digital a más de 1.500 clientes a nivel nacional e internacional. Seleccionamos un/a Manager Client Experience & Atención, que actuará como apoyo especializado a los Directores de Cliente en el diseño de modelos de servicio y propuestas, asegurando el equilibrio entre experiencia de cliente, eficiencia operativa, coste y escalabilidad en el ámbito bancario - financiero. Funciones: • Actuar como referente experto en Client Experience y modelos de atención para clientes del sector financiero., • Dar soporte a los Directores de Cliente en el diseño de soluciones y modelos de servicio., • Participar en la elaboración de ofertas y propuestas, definiendo modelos end-to-end, alcance, SLAs, KPIs y estructura económica., • Diseñar y estandarizar modelos de atención multicanal, omnicanal y de autoservicio., • Definir y mantener estándares de servicio, ratios de calidad, experiencia y eficiencia., • Aportar best practices y tendencias de mercado en experiencia de cliente y atención., • Colaborar con Operaciones y Tecnología para asegurar que las soluciones sean viables, ejecutables y escalables, identificando oportunidades de mejora y automatización., • ¿Qué ofrecemos?, • Contrato Indefinido a proyecto estable y con posición consolidada en nuestra compañía., • Convenio de Consultoría, • Remuneración según experiencia y conocimientos a aportar, • Excelente ambiente de trabajo, • Jornada completa: Horario de lunes a jueves de 9 a 18:30h y viernes intensivo de 9 a 15:00h, • Ubicación: Avda. de los Premios Nobel 37 en Torrejón de Ardoz (Madrid) Ningún sector de nuestra sociedad puede ser entendido sin la igualdad entre hombres y mujeres, así como la integración de las personas con discapacidad. Por eso, en Grupo Servinform enfocamos la igualdad y diversidad como un factor elemental para el progreso social, trabajando día a día para cumplir este objetivo. REQUISITOS MÍNIMOS: • Mínimo 5 años de experiencia en atención al cliente, customer experience o diseño de modelos de atención en sector financiero., • Experiencia en modelos multicanal/omnicanal y definición de estándares de atención., • Participación en diseño o rediseño de procesos y preparación de propuestas., • Formación en ADE, Economía, Marketing, Psicología o similar., • Valorable formación en Customer Experience / Customer Journey., • Visión de negocio, capacidad analítica y orientación a soluciones.

Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Desde DIGI necesitamos incorporar a un/a TÉCNICO/A LABORAL que desarrollará las siguientes funciones: • Cuadre y emisión de los recibos de la TGSS (RNT/RLC), corrección de errores y presentación., • Cuadre y emisión de los impuestos mensuales / anuales., • Cuadre y emisión de los asientos contables., • Control y cuadre de embargos salariales., • Cuadre y emisión de las nóminas mensuales (atrasos, incidencias, retribución flexible, beneficios sociales, etc...), • Cálculo de atrasos salariales., • Control de IRPF., • Parametrización de convenios colectivos. ¿Qué ofrecemos? • Contrato indefinido., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción, ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad: https://www.digimobil.es/legal/politica-privacidad-seleccion

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 11.500 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Necesitamos incorporar a un/a Administrativo/a Contable que tendrá las siguientes funciones: • Contabilización y control de las cuentas bancarias de las distintas sociedades., • Contabilización de efectos comerciales, • Contabilización y seguimiento del Confirming, leasing y prestamos de la entidad, • Revisión y conciliación de todas las cuentas contables. Formación: • FP o Grado en ADE o Finanzas ¿Qué ofrecemos? • Contrato indefinido., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Si estás interesado/a, inscríbete y te daremos todos los detalles. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad: _

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 11.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Desde Digi buscamos incorporar a un/a Fiscalista que desarrollará las siguientes funciones: -Preparación de las Declaraciones en materia de Impuestos Indirectos e I.R.P.F -Cumplimiento de las Obligaciones Tributarias en IVA, IGIC, IPSI. Valorable conocimiento de procedimiento de tributación y modelos aplicables en los Territorios Forales en virtud del Concierto y Convenio Económico. -Experiencia en el tratamiento de Operaciones Intracomunitarias e Importación. • Conocimiento del Régimen Especial del Grupos de Entidades (REGE) en IVA., • Experiencia en la declaración y procedimientos de comprobación del Suministro Inmediato de Información (SII). -Análisis de la información contable y financiera de las operaciones que aseguren su adecuado tratamiento fiscal. Experiencia en procedimientos de conciliación y revisión fiscal. -Experiencia en procesos de Transformación Digital, implementación de nuevos procesos y sistemas de Información y Reporting. -Contestación a requerimientos de la Administración Tributaria en materia de Impuestos Indirectos e IRPF. • Asesorar al resto de departamentos de la empresa en relación a las consultas tributarias que se puedan plantear., • Información y análisis de novedades tributarias -Valorable experiencia en fiscalidad autonómica y local Requisitos mínimos: • Formación Universitaria finalizada en ADE, ECONOMIA, DERECHO, • Master en Asesoría Fiscal o Cursos de Especialización Tributaria, • Experiencia como Fiscalista en un entorno de despacho o empresa., • Experiencia en gestión de procesos de inspección/revisión fiscal., • Valorable experiencia previa en manejo de ERP SAGE X3., • Paquete Office. Nivel alto de Excel., • Inglés avanzado. ¿Qué ofrecemos? • Contrato indefinido., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción, ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad: _

Konecta es una compañía líder en la prestación de servicios y soluciones digitales de customer management. Cuenta con más de 120.000 profesionales, que trabajan en 30 idiomas alrededor de 26 países. Konecta ofrece soluciones end-to-end que abarcan todo el ciclo de vida de los clientes, con una oferta omnicanal integrada y digital, con el fin de mejorar la eficiencia de sus procesos y acompañar la evolución de sus servicios, cubriendo la experiencia del cliente, la consultoría de reingeniería de procesos, las tecnologías digitales y de última generación y operaciones de clientes (Front y Back Office), entre otros. Clave en este proceso, ha sido la capacidad de Konecta para dar respuesta a la evolución de los mercados apostando fuertemente por la tecnología, estableciendo varios tech hubs, en los que se trabaja en desarrollos de automatización, robotización, servicios digitales, Big Data e Inteligencia Artificial. La compañía apuesta por un modelo de crecimiento empresarial sostenible, mediante la implantación de prácticas de gestión sustentadas en la rentabilidad, calidad, ética, transparencia, diversidad e igualdad de oportunidades, minimizando su impacto en el medioambiente y colaborando con el desarrollo comunitario. Con sede en Madrid, genera unos ingresos globales de 2.000 millones de euros con más de 500 clientes, entre los que se encuentran las principales empresas de telecomunicaciones, energía, banca, automoción y movilidad, e-commerce y retail. ¿Estás listo para diseñar el futuro de la infraestructura de datos de marketing? 🚀En Konecta, buscamos un/a MarTech & Analytics Specialist para liderar nuestra arquitectura de medición de datos y ser el puente definitivo entre Marketing Digital, Producto y Tecnolog ía.Si te apasiona resolver los retos del entorno cookieless, desplegar arquitecturas avanzadas server-side y traquear datos desde el primer clic digital hasta las ventas offline, ¡este desafío es para ti 🛠️ Qué harás • Arquitectura de Datos: Diseñar taxonomías globales de eventos y etiquetado avanzado (GTM Client-Side & Server-Side) en propiedades digitales B2C de gran escala, • Atribución Offline: Conectar señales digitales (GCLID, UTMs, etc.) con conversiones offline dentro de nuestro ecosistema de CRM y Contact Center, • Optimización de Campañas: Asegurar que los algoritmos (Google Ads, Floodlights, Meta CAPI) optimicen hacia el valor real del negocio (ventas netas), • Privacidad y Futuro: Liderar nuestra estrategia de medición en entornos sin cookies (cookieless), garantizando el cumplimiento estricto de la GDPR y la gobernanza de Consent Mode 🎯 Qué buscamos • Experiencia: Más de 4 años en roles de MarTech, Implementación de Analítica o Tracking Técnico, • Gestión de Etiquetas: Nivel experto en Google Tag Manager (GTM) tanto Server-Side como Client-Si, • de.Stack Analítico: Sólida experiencia técnica con GA4, BigQuery (SQL) y diseño de planes de medición (tracking plans), • Validación: Manejo profesional de Chrome DevTools para el control de calidad (QA) de datos y depuración de errores., • Idiomas: Inglés fluido (B2), con capacidad para interactuar con stakeholders internacional, • Deseable: Conocimientos en plataformas CDP, Adobe Analytics o sistemas de Call Tracki ng. 💎 Qué te ofrecemos • Proyectos de Alto Impacto: Trabajar mano a mano en marcos de madurez de datos de vanguardia, • Stack Tecnológico Top: Acceso a GA4, BigQuery, Funnel Suite y medición de última generación para Agentes de IA, • Conciliación y Flexibilidad: Excelente horario (viernes con jornada intensiva hasta las 15:00 h) y modelo híbrido flexible en Madrid (Ciudad Lineal), con posibilidad de hacer remoto., • Contrato indefinido + salario competitivo acorde a tu experiencia técnica 👇 ¿Te interesa? ¡Postula!#MarTech #DigitalAnalytics #BigQuery #GoogleTagManager #ServerSide #MadridJobs #AdOps

Seleccionamos Especialista en Relaciones Laborales para incorporarse al equipo de RRLL de empresa de Servicios de Seguridad Privada, Auxiliares, y Sistemas de Seguridad. Formando parte del equipo de Relaciones Laborales, tendrás la responsabilidad de • Realizar el asesoramiento técnico y jurídico a los Coordinadores y Responsables de cuentas y/o servicios., • Ofrecer el Servicio de atención al trabajador, • Coordinar la política sancionadora, • Representar a la empresa en el SMAC y asistir a las conciliaciones., • Mantener la Interlocución y negociación con las secciones sindicales cuando sea necesario., • Coordinar a los despachos de abogados externos, • Participar en la elaboración de pliegos para ofertas Imprescindible experiencia como Especialista en relaciones laborales en empresas con actividad de mano de obra intensiva (retail, call center, transporte, seguridad, limpieza, mantenimiento, colectividades...) Se ofrece 📍 Madrid – Zona MADBIT | Presencial 📄 Contrato indefinido 💰 30 - 35 k en función del nivel de experiencia 🕘 L-J de 9h a 18h | V de 8h a 15h | Jornada intensiva en verano Nuestro cliente declara su compromiso con la Igualdad de oportunidades de género, y con el principio de igualdad de trato y no discriminación

About Us HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. Job description We are seeking a Contact Center Agent to join our dynamic Contact Center team. In this role, you will support our clients and suppliers, contributing to one of our core missions: delivering unique holiday experiences to our customers . Role Overview The primary responsibility of this role is to assist clients—including tour operators, travel agencies, and end customers—with their inquiries, liaise with suppliers, and manage bookings in alignment with the standards and procedures of the Operations Department. The goal is to address client needs efficiently and effectively. Key Responsibilities • Engage with callers in a professional and enthusiastic manner, representing HBX Group with excellence. • Provide accurate and helpful information in response to client inquiries. • Document all call activity clearly and accurately in the Back Office system. • Respond promptly and precisely to online and email requests. • Monitor and manage bookings, including reservations, special requests, amendments, and cancellations. • Escalate issues appropriately, following Contact Center protocols. • Maintain high standards of service quality and professionalism. • Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). • Adhere to all company policies and procedures. • Follow assigned schedules and adapt to changes based on call volume. Required Skills and Qualifications • Strong customer service orientation and active listening skills. • Proficiency in English and Italian (spoken and written). • Excellent verbal and written communication, with attention to grammar and clarity. • Problem-solving mindset with persistence in resolving issues accurately and efficiently. • Ability to follow detailed instructions independently. • High attention to detail and adaptability. • Consistent focus and enthusiasm throughout the work shift. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference

At ING we are looking for a Senior Product Expert for the Protection Team Your role and work environment: We are looking for a talented and enthusiastic Senior Product Expert to join our Insurance Team of Insurance Tribe The responsibility of this team is to deploy insurance products that change how people feel about insurance, with personal, fair and transparent propositions. You will help us to develop new customer features, seamless customer processes and new enablers to be faster in future developments. As a start, you will be leading as Senior Product Expert the development of Auto Insurance. You will promote and position our insurance in the market, thinking beyond to compete in current and future landscape supporting ING’s profitable growth, with demanding commercial targets. You have an end-to-end responsibility for providing customers the most reliable and innovative way of managing their relationship with us, focusing on delivering the products and services they need, boosting sales while leveraging on the brand and bank customer obsession. You are the “Business Guardian” of your product/service working with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulation and policies. You will work closely with customers and key stakeholders to achieve the initiatives that respond to the vision, strategy and road map of ING Spain, specially with the insurer and ING assisted channels. You are passionate about improving the customer’s experience in the different channels and have a broad knowledge on products and services strategy. You have a data mindset; you observe what happens around you and what we are building and challenge or adapt if we are not going in the right direction. You work in Agile teams, focusing always in delivering value to our customers in a fast way while continuously improving the way we work. You are also an active member of a Chapter supporting in improving the way of working and where you work on your craftsmanship. You are a team player. You are actively involved in the maintenance, development and realization of (new) services & functionalities. As an expert, you will deliver all the necessary business know-how and skills within the Squads to realize the shared Tribe purpose. Your key responsibilities: As a Senior Product Expert you will: Product & Service Strategy: Lifecycle management to develop, launch and maintain an attractive and compliant value proposition in the market, providing the best customer satisfaction. Responsible for guaranteeing bank revenue and benefit-cost balance, presenting business cases with benefit tracking after the implementation. Commercial acumen to ensure accomplishment of business results. Help to stablish pricing strategies for ING Spain´s insurance products, to create the foundations needed to compete in the current and future market landscape supporting the profitable growth of the bank. Support specific pricing actions both in business as usual and in promotions decisions to ensure commercial goals maintaining a customer perspective. Data Fluency: Comprehend, define, select, and analyze data to garner insights that enhance the decision-making process. Translate ambiguous environment to meaningful indicators and provide the capacity for driving powerful business insights faster. Stakeholders management: be the representative of ING Spain before the insurer, following up a solid governance, and also Head Office to benefit from other countries best practices. Customer Experience: Provide the best customer experience by designing, mapping and constantly improving the customer journey performance, leveraging on PACE methodology. Coupled with an end-to-end process view to be able to collect CX insights and data; and translate it into UX and IT landscapes. Agile Delivery: Translate business needs into requirements for the implementation. Prioritize initiatives in short cycles, based on value delivery for our customers, defining an initial MVP to be improved with the feedback gathered. Strive for efficiency, reducing complexity in our definitions and pursuing innovative solutions. Manage dependencies, non-financial risk issues and impediments. Digital Strategy. As experts in digital experience, be proactive in the identification of new capabilities in our digital platform in order to engage our customers and increase efficiency of our assisted channels, bringing the best experience in moments of truth. Support the adoption of cyber security practices to effectively protect our customers from risks in the digital world. Assisted channels strategy: you will need to have a permanent touchpoints with call center and branches to train, teach, get feedback and ensure targets are set and achieved What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Master or bachelor’s degree with a minimum of 3 years of professional experience in product design, preferably in the Insurance or Bancassurance sector., • Curiosity to understand the industry, bank, and customer dynamics., • Proactivity to create from scratch and connect points thinking strategically to drive change while building towards the vision., • Accountability to get things done generating rigorous output based on data and facts., • Combination of analytical mindset and skills together with pragmatic thoughts to deliver and have impact on customers and bank results., • Customer focused and results-oriented person, • Great organizational, oral and written communication skills, • Passionate about innovation, new market trends and future thinker, • Able to work in an autonomous way, to take initiative and to make things happen with a can-do attitude, • Problem solving mindset, • Good team player, willing to collaborate with different people, • Very good oral and written English skills, • Ability to work at an international level, • Versatility and experience in several business domains is a plus What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

Madrid Norte | Jornada de mañana | Contrato indefinido | Modelo híbrido ¿Te motiva la venta consultiva y disfrutas cerrando operaciones por teléfono? ¿Quieres un proyecto estable con productos de alto valor y reconocido mercado? Estamos ampliando equipos comerciales dentro de una compañía líder en soluciones Legal Tech y formación profesional . Buscamos perfiles comerciales B2B con mentalidad de cierre, escucha activa y orientación a resultados. ¿Qué venderás? Trabajarás con soluciones dirigidas a empresas y profesionales jurídicos: ✔️ Software y bases de datos jurídicas. ✔️ Productos Legal Tech. ✔️ Formación especializada. ✔️ Publicaciones y contenidos profesionales. ⚠️ No es call center — es venta consultiva de valor. Tu día a día Contacto con empresas mediante leads cualificados. Detección de necesidades y asesoramiento. Presentación consultiva de soluciones. Elaboración y seguimiento de propuestas. Cierre de ventas. Gestión en CRM. Trabajo conjunto con marketing y preventa. ¿Qué buscamos? ✅ Experiencia en venta telefónica B2B o consultiva. ✅ Habilidades de argumentación, negociación y cierre. ✅ Comunicación efectiva y escucha activa. ✅ Perfil organizado, autónomo y resolutivo. ✅ Ambición comercial y orientación a objetivos. PLUS: experiencia en software, formación, tecnología o servicios profesionales. ¿Qué ofrecemos? ✨ Contrato indefinido desde el primer día. Jornada de mañana (9:00h a 14:00h). Híbrido (40% teletrabajo). Oficinas en Madrid norte. Salario fijo + importante variable. Leads cualificados reales. Formación continua. Plan de carrera real. Beneficios sociales + incentivos. 25 días laborables de vacaciones + extras. ¿Qué valoramos de verdad? Personas con: Actitud comercial. Mentalidad de cierre. Ganas de crecer en ventas profesionales. Si te apasiona vender, generar confianza por teléfono y formar parte de un proyecto sólido… Queremos conocerte. #Empleo #Ventas #Comercial #B2B #Televenta #Madrid #LegalTech #Trabajo #OfertaLaboral

This job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. Job Summary: We are seeking a dynamic and experienced Customer Technical Support (hotline) & Dispatch manager to lead our Help Line & Dispatching support team for diagnostics products. This role is critical in ensuring the highest level of customer satisfaction. You will be responsible for overseeing and managing the customer technical call center and dispatching operations, ensuring efficient and effective communication between our technical support teams and customers. You will be a part of the CTS & Coordination European Team and report to the European Senior Manager, Customer Technical Support and Coordination responsible for strategic leadership of the whole European team to enhance customer support and experience. If you thrive in a fast paced, customer centric role and want to work to build a world-class service organization—read on. This position is located in Madrid. Key Responsibilities: • Develop and implement support strategies, policies, and procedures to enhance the efficiency and effectiveness of Customer Technical call center & dispatching to guarantee the best customers’ satisfaction., • To assist in improving customer service experience using Net Promoter Score (NPS) feedback and Voice of the Customer (VOC)., • Drive the planning for engineers in terms on proactive and reactive activities., • Take ownership of customer issues, escalating if necessary. This includes regular communication with internal and external customers where required., • Foster a collaborative and high-performance culture within the team by analyzing and providing statistics for the CTS Team to improve objectives and set KPI’s., • Drive a culture high performance and change management through developing talent, engagement, and D&I initiatives., • Keep ahead of industry developments and apply best practices to areas highlighted for improvement using associated DBS tools. The essential requirements of the job include: • Bachelor’s degree in a related field (e.g., Biomedical Engineering, Life Sciences,) or equivalent experience., • Minimum of 5 years of experience in technical support, with at least 3 years in a leadership or management role., • Strong leadership and team management skills, with the ability to motivate and develop team members., • Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders., • Knowledge of regulatory standards and compliance requirements in the diagnostics industry., • Fluent both in English and Spanish Travel Requirements: • Ability to travel occasionally It would be a plus if you also possess previous experience in: • Experience in the healthcare industry with multiple examples of successfully leading complex projects and teams with the ability to work independently and part of a team, • Ability to “think out of the box” and express creative thinking and innovative ideas. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit _.

This job is with Klaviyo, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit _ to see how we empower creators to own their own destiny. About the Role At Klaviyo, we believe the businesses that own their customer relationships win. Our Sales team is how that belief becomes reality for some of the world's most ambitious brands—and we're growing our presence in Spain. We're looking for a Mid-Enterprise Account Executive based in Madrid to help us bring Klaviyo to companies that are reimagining how they connect with their customers. You'll own the full sales cycle—from first conversation to signed agreement—selling into complex, multi-stakeholder organisations and partnering closely with Solutions, Customer Success, Product, and Engineering to deliver lasting value. This is a high-ownership role on a tenured, high-performing team, with real opportunity to shape Klaviyo's upmarket trajectory in the Spanish market. How You'll Make a Difference • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up., • Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team ahead of the curve, and championing new applications that accelerate workflows and elevate quality responsibly., • Apply AI fluency to streamline your work and reinvest saved time into higher-impact selling activity., • Own the full sales cycle—from self-generated pipeline through prospecting, discovery, demo, negotiation, and close—with a focus on net-new mid-enterprise logos., • Build and execute territory and account strategies that drive long-term growth across your patch., • Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience for every prospect., • Navigate complex, multi-stakeholder deals with clarity and confidence, translating Klaviyo's technical capabilities into business value., • Contribute to team culture by mentoring peers, sharing market intelligence, and raising the bar across the AE team., • Feed insights back to Product and Engineering to help shape roadmap decisions based on what you're hearing in market. Who You Are • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient., • You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table—you don't wait to be told what to try., • You're based in Madrid and available to be in-office three days per week., • You're fluent in both Spanish and English—able to sell, negotiate, and build relationships with confidence in either language., • You bring 6+ years of closing experience, preferably in SaaS or MarTech, with a track record of winning net-new business from self-generated leads through to close., • You're comfortable in complex deals—experienced navigating multiple stakeholders, long cycles, and sophisticated buying processes without losing momentum., • You sell with technical confidence, translating product capability into business impact in a way that resonates with both technical evaluators and commercial decision-makers., • You're resilient and adaptable—energised by a fast-moving environment and willing to find a way forward when the path isn't obvious., • You're a natural relationship-builder with strong influencing skills and a genuine interest in your customers' success beyond the deal., • You're committed to the craft—curious, coachable, and invested in contributing to a high-trust, high-performance sales culture. Nice to Haves • Familiarity with marketing automation, CDPs, or the broader MarTech ecosystem., • Experience selling into retail, ecommerce, or consumer brands., • Prior experience building or expanding a market presence in Spain. Why This Role Matters Spain represents a significant and underpenetrated opportunity for Klaviyo. The Mid-Enterprise Account Executive in Madrid will be central to how we build credibility and pipeline in one of Europe's most dynamic ecommerce markets—working with brands that are genuinely rethinking their marketing stack. If you want ownership, impact, and the chance to shape a market from the ground up, this is the role. Klaviyo is an Equal Opportunity Employer. We're committed to building a company that reflects the diversity of the customers we serve—and that starts with our team. #LI-Hybrid Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency:€92.500—€92.500 EUR This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our . For more information about how we process your personal data, see our . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice and (FR).

At ING we are looking for a Senior Product Expert for the Protection Team Your role and work environment: We are looking for a talented and enthusiastic Senior Product Expert to join our Insurance Team of Insurance Tribe The responsibility of this team is to deploy insurance products that change how people feel about insurance, with personal, fair and transparent propositions. You will help us to develop new customer features, seamless customer processes and new enablers to be faster in future developments. As a start, you will be leading as Senior Product Expert the development of Auto Insurance. You will promote and position our insurance in the market, thinking beyond to compete in current and future landscape supporting ING’s profitable growth, with demanding commercial targets. You have an end-to-end responsibility for providing customers the most reliable and innovative way of managing their relationship with us, focusing on delivering the products and services they need, boosting sales while leveraging on the brand and bank customer obsession. You are the “Business Guardian” of your product/service working with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulation and policies. You will work closely with customers and key stakeholders to achieve the initiatives that respond to the vision, strategy and road map of ING Spain, specially with the insurer and ING assisted channels. You are passionate about improving the customer’s experience in the different channels and have a broad knowledge on products and services strategy. You have a data mindset; you observe what happens around you and what we are building and challenge or adapt if we are not going in the right direction. You work in Agile teams, focusing always in delivering value to our customers in a fast way while continuously improving the way we work. You are also an active member of a Chapter supporting in improving the way of working and where you work on your craftsmanship. You are a team player. You are actively involved in the maintenance, development and realization of (new) services & functionalities. As an expert, you will deliver all the necessary business know-how and skills within the Squads to realize the shared Tribe purpose. Your key responsibilities: As a Senior Product Expert you will: Product & Service Strategy: Lifecycle management to develop, launch and maintain an attractive and compliant value proposition in the market, providing the best customer satisfaction. Responsible for guaranteeing bank revenue and benefit-cost balance, presenting business cases with benefit tracking after the implementation. Commercial acumen to ensure accomplishment of business results. Help to stablish pricing strategies for ING Spain´s insurance products, to create the foundations needed to compete in the current and future market landscape supporting the profitable growth of the bank. Support specific pricing actions both in business as usual and in promotions decisions to ensure commercial goals maintaining a customer perspective. Data Fluency: Comprehend, define, select, and analyze data to garner insights that enhance the decision-making process. Translate ambiguous environment to meaningful indicators and provide the capacity for driving powerful business insights faster. Stakeholders management: be the representative of ING Spain before the insurer, following up a solid governance, and also Head Office to benefit from other countries best practices. Customer Experience: Provide the best customer experience by designing, mapping and constantly improving the customer journey performance, leveraging on PACE methodology. Coupled with an end-to-end process view to be able to collect CX insights and data; and translate it into UX and IT landscapes. Agile Delivery: Translate business needs into requirements for the implementation. Prioritize initiatives in short cycles, based on value delivery for our customers, defining an initial MVP to be improved with the feedback gathered. Strive for efficiency, reducing complexity in our definitions and pursuing innovative solutions. Manage dependencies, non-financial risk issues and impediments. Digital Strategy. As experts in digital experience, be proactive in the identification of new capabilities in our digital platform in order to engage our customers and increase efficiency of our assisted channels, bringing the best experience in moments of truth. Support the adoption of cyber security practices to effectively protect our customers from risks in the digital world. Assisted channels strategy: you will need to have a permanent touchpoints with call center and branches to train, teach, get feedback and ensure targets are set and achieved What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Master or bachelor’s degree with a minimum of 3 years of professional experience in product design, preferably in the Insurance or Bancassurance sector., • Curiosity to understand the industry, bank, and customer dynamics., • Proactivity to create from scratch and connect points thinking strategically to drive change while building towards the vision., • Accountability to get things done generating rigorous output based on data and facts., • Combination of analytical mindset and skills together with pragmatic thoughts to deliver and have impact on customers and bank results., • Customer focused and results-oriented person, • Great organizational, oral and written communication skills, • Passionate about innovation, new market trends and future thinker, • Able to work in an autonomous way, to take initiative and to make things happen with a can-do attitude, • Problem solving mindset, • Good team player, willing to collaborate with different people, • Very good oral and written English skills, • Ability to work at an international level, • Versatility and experience in several business domains is a plus What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesnt matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

MPA cuenta en la actualidad con una base de clientes de 600K, que se ha más que duplicado desde la creación de la JV en el 2020. Si quieres liderar operaciones clave en atención al cliente B2B y aportar valor real al negocio,. Joint-Venture de Telefónica y Prosegur, es un referente del sector de

Movistar Prosegur Alarmas (MPA). Joint-Venture de Telefónica y Prosegur, es un referente del sector de las alarmas en España que proporciona a hogares, empresas y comercios una seguridad de confianza basada en las soluciones más avanzadas del mercado.

Perfil que buscamos Experiencia previa en recepción, atención al cliente o call center en clínica de medicina estética y cirugía plástica.

At ING we are looking for a Senior Product Expert for the Protection Team Your role and work environment: We are looking for a talented and enthusiastic Senior Product Expert to join our Insurance Team of Insurance Tribe The responsibility of this team is to deploy insurance products that change how people feel about insurance, with personal, fair and transparent propositions. You will help us to develop new customer features, seamless customer processes and new enablers to be faster in future developments. As a start, you will be leading as Senior Product Expert the development of Auto Insurance. You will promote and position our insurance in the market, thinking beyond to compete in current and future landscape supporting ING’s profitable growth, with demanding commercial targets. You have an end-to-end responsibility for providing customers the most reliable and innovative way of managing their relationship with us, focusing on delivering the products and services they need, boosting sales while leveraging on the brand and bank customer obsession. You are the “Business Guardian” of your product/service working with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulation and policies. You will work closely with customers and key stakeholders to achieve the initiatives that respond to the vision, strategy and road map of ING Spain, specially with the insurer and ING assisted channels. You are passionate about improving the customer’s experience in the different channels and have a broad knowledge on products and services strategy. You have a data mindset; you observe what happens around you and what we are building and challenge or adapt if we are not going in the right direction. You work in Agile teams, focusing always in delivering value to our customers in a fast way while continuously improving the way we work. You are also an active member of a Chapter supporting in improving the way of working and where you work on your craftsmanship. You are a team player. You are actively involved in the maintenance, development and realization of (new) services & functionalities. As an expert, you will deliver all the necessary business know-how and skills within the Squads to realize the shared Tribe purpose. Your key responsibilities: As a Senior Product Expert you will: Product & Service Strategy: Lifecycle management to develop, launch and maintain an attractive and compliant value proposition in the market, providing the best customer satisfaction. Responsible for guaranteeing bank revenue and benefit-cost balance, presenting business cases with benefit tracking after the implementation. Commercial acumen to ensure accomplishment of business results. Help to stablish pricing strategies for ING Spain´s insurance products, to create the foundations needed to compete in the current and future market landscape supporting the profitable growth of the bank. Support specific pricing actions both in business as usual and in promotions decisions to ensure commercial goals maintaining a customer perspective. Data Fluency: Comprehend, define, select, and analyze data to garner insights that enhance the decision-making process. Translate ambiguous environment to meaningful indicators and provide the capacity for driving powerful business insights faster. Stakeholders management: be the representative of ING Spain before the insurer, following up a solid governance, and also Head Office to benefit from other countries best practices. Customer Experience: Provide the best customer experience by designing, mapping and constantly improving the customer journey performance, leveraging on PACE methodology. Coupled with an end-to-end process view to be able to collect CX insights and data; and translate it into UX and IT landscapes. Agile Delivery: Translate business needs into requirements for the implementation. Prioritize initiatives in short cycles, based on value delivery for our customers, defining an initial MVP to be improved with the feedback gathered. Strive for efficiency, reducing complexity in our definitions and pursuing innovative solutions. Manage dependencies, non-financial risk issues and impediments. Digital Strategy. As experts in digital experience, be proactive in the identification of new capabilities in our digital platform in order to engage our customers and increase efficiency of our assisted channels, bringing the best experience in moments of truth. Support the adoption of cyber security practices to effectively protect our customers from risks in the digital world. Assisted channels strategy: you will need to have a permanent touchpoints with call center and branches to train, teach, get feedback and ensure targets are set and achieved What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Master or bachelor’s degree with a minimum of 3 years of professional experience in product design, preferably in the Insurance or Bancassurance sector., • Curiosity to understand the industry, bank, and customer dynamics., • Proactivity to create from scratch and connect points thinking strategically to drive change while building towards the vision., • Accountability to get things done generating rigorous output based on data and facts., • Combination of analytical mindset and skills together with pragmatic thoughts to deliver and have impact on customers and bank results., • Customer focused and results-oriented person, • Great organizational, oral and written communication skills, • Passionate about innovation, new market trends and future thinker, • Able to work in an autonomous way, to take initiative and to make things happen with a can-do attitude, • Problem solving mindset, • Good team player, willing to collaborate with different people, • Very good oral and written English skills, • Ability to work at an international level, • Versatility and experience in several business domains is a plus What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you! At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work. Job Application Safety Reminder We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING: • Apply only via official ING platforms: ING uses Workday and LinkedIn as its internal recruitment system. Applications should be submitted only via our official career site or via ING job postings on LinkedIn., • Check the sender’s email carefully: Legitimate communication will always come from @ing.com and/or @myworkday.com., • No payments or banking details will ever be requested: If someone asks for this information, it’s a scam.

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. CRM system operation and work order management. Minimum 2-3 years of experience in call center operations, customer service or CRM

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. CRM system operation and work order management. Minimum 2-3 years of experience in call center operations, customer service or CRM

About Us HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. Job description We are seeking a Contact Center Agent to join our dynamic Contact Center team. In this role, you will support our clients and suppliers, contributing to one of our core missions: delivering unique holiday experiences to our customers. Role Overview The primary responsibility of this role is to assist clients—including tour operators, travel agencies, and end customers—with their inquiries, liaise with suppliers, and manage bookings in alignment with the standards and procedures of the Operations Department. The goal is to address client needs efficiently and effectively. Key Responsibilities • Engage with callers in a professional and enthusiastic manner, representing HBX Group with excellence., • Provide accurate and helpful information in response to client inquiries., • Document all call activity clearly and accurately in the Back Office system., • Respond promptly and precisely to online and email requests., • Monitor and manage bookings, including reservations, special requests, amendments, and cancellations., • Escalate issues appropriately, following Contact Center protocols., • Maintain high standards of service quality and professionalism., • Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)., • Adhere to all company policies and procedures., • Follow assigned schedules and adapt to changes based on call volume. Required Skills and Qualifications • Strong customer service orientation and active listening skills., • Proficiency in English and Italian (spoken and written)., • Excellent verbal and written communication, with attention to grammar and clarity., • Problem-solving mindset with persistence in resolving issues accurately and efficiently., • Ability to follow detailed instructions independently., • High attention to detail and adaptability., • Consistent focus and enthusiasm throughout the work shift. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference

This job is with Johnson & Johnson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at _. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Medical Affairs Group Job Sub Function: Medical Science Liaison Job Category: Scientific/Technology All Job Posting Locations: Madrid, Spain, Valencia Spain Job Description: • Este puesto ofrece un rango salarial flexible, que se determinará en función de las cualificaciones profesionales y educativas, la experiencia previa y las habilidades demostrables del candidato seleccionado. OVERALL PURPOSE OF JOB: To maximize company product value through high scientific quality communication with Leading Specialists on a peer-to-peer basis. Accordingly, to strategic lines of Medical Affairs Plan, the MSL is jointly responsible for achieving short-term and long-term company goals at local level. To be a therapeutic area scientific expert, responsible for discussing our products, patients' treatment trends and studies in the therapeutic areas in which we are involved, on a peer-to-peer basis with a defined audience of Leading Specialists (Physicians, Pharmacists, Hospital Managers, Board Members of Scientific Societies, and other stakeholders) and to be considered an internal and external trusted scientific counterpart. MAIN ACTIVITIES/TASKS MSLs should have their own Activity Plan and personal objectives. The Individual Activity Plans must be based on the MSLs Country Activity Plan, which is aligned with the Medical Affairs Component of the relevant Brand Plans To keep abreast of medical and scientific knowledge. Continuous update on products, patient's treatment trends, clinical activities and studies conducted within the therapeutic area in their region. Development and maintenance of a contact network with Leading Specialists. Understand their needs, key value drivers, practical treatment patterns and scientific activities within therapeutic area Communicate value of company products, incl. clinical questionnaire discussions Through scientific interactions, communicate medical benefits of products and contribute to foster innovative approaches Represent the company within professional associations in the therapeutic area in cooperation with Medical Affairs/ Medical Education and other positions in the Medical Affairs Department Proactive and reactive communication of medical scientific data according to following criteria Proactive Scientific Communication to Leading Specialists must be consistent with the last approved Summary of Product Characteristics regarding the safe and effective use of approved products in approved indications. Content of Scientific Communication should be highly scientific, accurate, fair and objective, based on an up-to-date evaluation of all relevant evidence and reflect that evidence clearly, using neither marketing claims nor brand name, for individual or groups of physicians (group calls) In some very specific circumstances, the MSL can interact proactively with non-Leading Specialists. The program should be clearly defined in the MSL Country Activity Plan, providing the rational, the objective, content, timelines and selection criteria of the HCPs to be involved Description of R&D programs and discussing regulatory developments with no promotional intent are also part of Scientific Communication. Reactive Communication of medical scientific data can be provided upon request to any Health Care Professional, within the approved label or off-label. The request should come either directly from the HCP or via the Medical Information department. MSLs are required to document all off-label information requests they receive from Leading Specialists and other HCPs that they may interact with. Organization and participation in Medical Education activities, at local &/regional level: Identify/support/educate speakers Build Medical Education programs with scientific third party Collaborate with Medical Education manager in National Medical education activities Provide scientific material under request. MSLs may initiate discussion with potential speakers, discussing documents/ slides which may be of help for future presentations. Organization and participation in Advisory Boards in cooperation with Medical Affairs/Medical Education/other positions in the Medical Affairs Department. Market Access Discussions MSLs can present highly scientific, accurate, fair and objective data to Payors (Hospital Formulary Committees, Health Insurers, Health Technology Assessment Committees, etc) to provide them with objective information about Company products. Pre- Approval Activities MSLs can engage in interactions with Payors to raise awareness so that payors can plan and budget so that patients can receive the product when it becomes available. MSLs can organize Speakers training to prepare speakers for delivering presentations to other HCP when the Marketing Authorization is granted. Provision of scientific support to company Sales Representatives and other company representatives Provide medical and product training and scientific support to Sales Representatives in coordination with Training/Medical Affairs Department as appropriate Act as a reference point to Sales Representatives for any scientific query, in collaboration with Medical Information as appropriate Local implementation of Medical Affairs Plan in their areas: Support the set up and follow up of local company sponsored studies, registries and other non-interventional Medical Affairs studies Propose investigators and sites for interventional and non-interventional Medical Affairs studies. Participate in investigator meetings preparation, recruitment follow-up and study result presentation. Receive investigator proposals for IIS and ensure they are discussed within the Medical Affairs department for decision. Participate in NPP programs giving scientific support and guidance to physicians Through scientific interactions, gain valuable insight into treatment patterns and scientific activities in the therapeutic area and provide input and a strategic view to the company Medical Affairs Plan / business decision-making. Observes and promotes all regulatory requirements as defined in applicable regulations, rules and procedures established by the Company, including but not limited to Health Care Business Integrity and Pharmacovigilance Follow principles, procedures and training included in SAFE Fleet program. GCO collaboration: Support GCO studies when needed through the identification of potential sites and facilitating a direct contact with leading specialists. Report any AEs, PQCs and/or special situations to the local designated person (e.g., LSO/designee), local Call Center or electronic collection tool within one (1) Business Day. In the event of a public holiday, measures must be taken to ensure reporting no later than Calendar Day Three (3). Ensure inspection readiness with respect to individual personal training compliance, and availability of recent Summary of Experience (SOE) and individualized Job Description. Additionally, for all employees involved in Research Related Activities (RRA): Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and appropriately managed when planning projects, developing materials, executing projects and contracting vendors. Ensure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and complied with when planning projects, developing materials, executing projects and contracting vendors. OTHER FEATURES OF THE JOB: Medical Affairs provides functional line management to MSLs including objective setting and performance review. Accountable for (for allocated product(s)): Execution of the MSL activities described in the Medical Affairs Product plan Minimum Qualification Scientific degree: Medical Doctor, Pharmaceutical or Nature Science university degree, or related qualification (i.e. psychology degree) Deep knowledge of the therapeutic area, strength in research and interpretation of medical data Background to be accepted by the Leading Specialists in peer-to-peer relationship, i.e. relevant work experience, scientific acumen and/or communication skills. Highly customer focused with an awareness of the importance of business results Innovative with the ability to coordinate and drive a complex and changing environment Awareness of, and adherence to, Johnson & Johnson Credo values and International Health Care Business Integrity Guide. Other requirements: Deep scientific knowledge in the therapeutic area. Required Skills: Preferred Skills: Analytical Reasoning, Analytics Dashboards, Clinical Experience, Coaching, Communication, Competitive Landscape Analysis, Cross-Functional Collaboration, Data Gathering and Analysis, Detail-Oriented, Digital Culture, Digital Literacy, Interpersonal Influence, Market Research, Medical Affairs, Medical Communications, Medical Compliance, Problem Solving, Scientific Research, Stakeholder Engagement, Strategic Thinking, Technical Credibility, Technologically Savvy The anticipated base pay range for this position is: €38.000,00 - €60.950,00 Benefits: In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees' and companies' performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location's eligible dependents - can participate in several insurance plans. For more information, visit _ *This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: Build, manage and lead a team of customer services to handle all after-sales support customer enquiries Write, set up and create SOPs for after-sales customer support and service excellence Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed Business partner with technician team, logistics and warehouse, retail sales manager and Area Sales Manager to ensure any escalations are resolved in a timely manner Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2 B dealers to target 5 star ratings across all channels Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: 5 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes) Experience in a call center support role highly regarded Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Contrato indefinido En Ares Proptech necesitamos incorporar un Appointment Setter / Gestor de Leads Inmobiliarios. (Lugar de trabajo: Chamartin) Ofrecemos: contrato indefinido, sueldo fijo + comisiones + incentivos 🎯 Qué vas a hacer • Contactar leads cualificados (no puerta fría), • Hacer seguimiento estratégico (no insistencia vacía), • Detectar motivación real de venta, • Coordinar citas con el equipo comercial, • Alimentar el CRM con criterio (no rellenar por rellenar) ⚠️ A quién NO buscamos • Personas que necesitan que les digan qué hacer todo el tiempo, • Perfiles de call center sin ambición comercial, • Gente cómoda con lo básico Si buscas “un trabajo tranquilo”, este no es tu sitio. 🚀 A quién SÍ buscamos • Perfil comercial, ambicioso y con energía, • Buena comunicación y capacidad de persuasión, • Mentalidad de mejora constante, • Que entienda que su rendimiento impacta directamente en resultados 💼 Qué ofrecemos • Formación en nuestro sistema, • Entorno de alto rendimiento, • Posibilidad real de crecimiento dentro de la compañía 🔥 Importante No valoramos tanto tu experiencia como tu actitud. Si encajas, no envíes un CV estándar. Cuéntanos por qué deberíamos hablar contigo.

NTT DATA somos todas las personas que la formamos. Un equipo de más de 139.000 profesionales, tan diverso cómo diversos son los 50 países en los que estamos presentes y los diferentes sectores en los que desarrollamos nuestra actividad; telecomunicaciones, entidades financieras, industria, utilities, energía, administración pública y sanidad. Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación. ¿Nuestra misión? Ofrecer soluciones tecnológicas, de negocio, estrategia, desarrollo y mantenimiento de aplicaciones, siendo un referente en consultoría. Todo gracias a la colaboración entre equipos, la calidad humana de nuestra gente y a que nonos conformamos con lo establecido, buscamos siempre la innovación que nos acerca al futuro. En la actualidad estamos buscando un/a Arquitecto/a de Network & Security (She/He/They) Descriptivo (detalles del perfil): El/la Arquitecto/a Técnico/a de Network & Security será responsable de definir, diseñar y validar soluciones de red y seguridad para entornos complejos, actuando como referente técnico durante todo el ciclo de vida de la solución. Su misión será asegurar arquitecturas seguras, escalables, resilientes y alineadas con las necesidades del negocio, combinando profundidad técnica, visión arquitectónica y capacidad de interlocución con cliente. Responsabilidades principales • Diseñar arquitecturas técnicas de Network & Security para entornos corporativos complejos., • Definir soluciones LAN, WAN, Data Center, SD-WAN, conectividad cloud, seguridad perimetral y arquitecturas híbridas., • Participar en fases de preventa técnica, discovery, análisis de requerimientos, RFPs, RFIs y elaboración de propuestas técnicas., • Traducir necesidades de negocio en diseños técnicos viables, seguros, escalables y operables., • Elaborar documentación de arquitectura, high-level design, low-level design, diagramas técnicos, matrices de conectividad y planes de transición., • Definir estándares técnicos, patrones de arquitectura, blueprints y buenas prácticas de diseño., • Evaluar tecnologías, fabricantes y soluciones de mercado en el ámbito de networking y ciberseguridad. Nivel de inglés Se requiere nivel avanzado de inglés, tanto en comprensión como en expresión oral fluida. Nivel mínimo recomendado: B2 o superior. Competencias técnicas • Capacidad para diseñar arquitecturas de red y seguridad end-to-end en entornos corporativos complejos, multi-sede e híbridos., • Dominio avanzado de protocolos de routing y switching, incluyendo OSPF, BGP, MP-BGP, MPLS, VLANs, STP, VXLAN y QoS., • Experiencia en diseño y operación de redes LAN, WAN, Data Center y Cloud Connectivity., • Conocimiento avanzado en tecnologías multicast, incluyendo PIM, RP, MSDP, IGMP y MDT., • Capacidad para diseñar soluciones de Cisco SD-WAN, incluyendo definición de arquitectura, segmentación, políticas de tráfico, redundancia y modelos de migración. Conocimientos valorables en algunas de las siguientes tecnologías. • Cisco: Routing & Switching, VoIP, Call Manager, Unity, IOS, IOS-XE, NX-OS., • Aruba: SD-WAN / Silver Peak y ClearPass Authentication., • Palo Alto, Check Point y Fortinet: firewalls, políticas de seguridad, VPN, NAT y segmentación., • Netskope: proxy, seguridad cloud, SWG, CASB y aproximación SASE., • Infoblox: DNS, DHCP e IPAM., • Radware: soluciones de load balancing., • F5: load balancing, BIG-IP LTM y WAF., • Genesys: plataformas VoIP y contact center., • Amazon Connect: soluciones cloud de contact center y VoIP., • Extreme Networks: soluciones WiFi corporativas., • Ipanema: optimización y aceleración de red., • Cradlepoint: routers 4G/LTE para conectividad remota y contingencia WAN. Experiencia requerida • Experiencia mínima de 5 años en networking y seguridad, preferiblemente en entornos Enterprise o proveedores de servicios gestionados., • Experiencia demostrable en diseño de arquitecturas de red y seguridad., • Experiencia en proyectos de transformación tecnológica, migraciones, consolidación de plataformas o evolución de servicios., • Experiencia en entornos Cisco-oriented LAN/WAN/Data Center., • Participación en proyectos de SD-WAN, cloud networking o modernización de conectividad., • Experiencia colaborando con equipos de operaciones, delivery, seguridad, cloud y arquitectura. En NTT DATA creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #Make this the place where you grow# Nuestra esencia nos ha llevado a la vanguardia de la tecnología, a romper paradigmas y a brindar las soluciones que realmente se corresponden a las necesidades de cada cliente. Nuestro talento nos ha hecho poder decir con orgullo que somos una de las 6 empresas TOP de tecnologías en el mundo. Porque #Greattech, needs #GreatPeople, like you. Nuestro mejor valor añadido son las personas que hacen vida en este equipo, porque ante todo lo más importante para nosotros siempre serán las personas y por eso siempre velamos por su desarrollo y bienestar. Hoy más que nunca queremos transmitir que somos una empresa que está con nuestros profesionales y que sabemos que la estabilidad es algo que es más importante que nunca, por ello ofrecemos desde el primer día un contrato indefinido, acompañado de un paquete de retribución flexible y la posibilidad de que crezcas con nosotros. ¿Qué encontrarás en NTT Data? Te invitamos a conocer la realidad de NUESTRA ESENCIA: Ponemos en valor el Bienestar y la Calidad humana, tus motivaciones para sentir la conexión con lo que haces, las personas con las que trabajas y la satisfacción con tus logros y evolución profesional. Nos comprometemos a largo: La estabilidad de una empresa global y consolidada a nivel mundial que valora tu talento como algo dinámico. Innovación diversa: Somos más que un resultado, somos nuestros principios, nuestras emociones y motivaciones. Creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique Colaboración y cercanía: Nuestro "Buenrrollismo" es la suma de increíbles profesionales y mejores personas. Trabajamos en sintonía, colaborando con otras personas y confiando en que si pides ayuda, la recibirás. Experiencia personalizada: Nuestro modelo de trabajo está pensado para adaptarse a ti. Tanto la flexibilidad en el horario como en la presencialidad/teletrabajo. Tenemos también jornada intensiva los viernes y en verano. Mentalidad de crecimiento continuo: La curiosidad es la base para seguir aprendiendo. Te daremos las herramientas para seguir desarrollándote de manera integral. Conoce nuestra oferta formativa en charlas, talleres, certificaciones... Beneficios y ventajas: A través de la Compensación flexible accederás a descuentos fiscales en distintos productos. Contamos con 25 días de vacaciones y beneficios que te ayudarán a cubrir los gastos del teletrabajo. Sala de wellness y juegos, la cantina con vistas al mar, el club de running, de padel... y muchos eventos donde traer a tus seres queridos. Solidarios y comprometidos: Somos una organización responsable en materia ambiental y social. xcskxlj A través de nuestra Fundación colaboramos en grandes iniciativas, te esperamos en el voluntariado.

En ACCOM, agencia de Marketing Digital en Madrid, contamos con un valor diferencial único: un Call Center in-house. Esto nos permite llevar las campañas de generación de leads al siguiente nivel, analizando no solo el coste por lead, sino su calidad y conversión real a venta. Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto. Para acompañarnos en este crecimiento, buscamos un/a Paid Media Specialist con un perfil marcadamente analítico y ejecutor. Si te apasiona sumergirte en grandes volúmenes de datos, optimizar presupuestos y tomar decisiones basadas en números, ¡este es tu sitio! Qué buscamos en ti? • Mentalidad Data-Driven: Fuerte orientación a resultados y obsesión por mejorar KPIs de negocio: CPC, CPL, CPA y ROI., • Dominio Técnico (Imprescindible): Experiencia real gestionando campañas complejas y presupuestos en Google Ads (incluyendo Editor), Meta Ads y TikTok Ads., • Stack Tecnológico: Manejo de Campaign Manager y analítica digital avanzada (Google Analytics 4)., • Herramientas de apoyo: Valorable experiencia previa con Semrush y Google Search Console para sinergias con SEO., • Ubicación: Imprescindible residir en la Comunidad de Madrid o alrededores (modelo híbrido/presencial). ¿Cuáles serán tus funciones? • Ejecución y Gestión End-to-End: Planificación, puesta en marcha, estructura y optimización diaria de campañas PPC (Search, Performance Max, Display, YouTube, Social Ads)., • Análisis Avanzado: Explotación de grandes volúmenes de datos de campañas para identificar patrones de estacionalidad, comportamiento de la competencia y rendimiento de producto., • Optimización por Calidad: Trabajar mano a mano con el equipo del Call Center para optimizar las campañas en función de la calidad del lead y la tasa de cierre., • Reporting e Insights: Elaboración, seguimiento e interpretación de informes periódicos, proponiendo mejoras accionables y estratégicas. ¿Qué ofrecemos? Accom es una empresa de carácter joven y competitivo en constante crecimiento. Cuidamos mucho nuestra política de Talento y Cultura, buscando siempre la máxima vinculación de las personas con la empresa. Simplemente tratamos a las personas como nos gustaría que nos tratasen. • Participación en la toma de decisiones., • Definición de los objetivos del equipo, alineados a los objetivos globales de la compañía., • Horario de inicio flexible (entre 8:30 – 9:30)., • Posibilidad de teletrabajo en formato híbrido., • Retribución flexible (seguro médico privado, restaurante, transporte y guardería)., • Plan formativo acorde a tus necesidades., • Cursos de idiomas ajustados a tu nivel., • El día de tu cumpleaños libre., • Eventos y actividades internas para hacer team building., • Descuentos en gimnasios., • Ubicaciones céntricas en Madrid (Gran vía). xbhjioe ¡Si crees que eres el perfil que buscamos, estaremos encantados de conocerte!

Administrativo/a de Atención al Cliente Bancaria Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto. Descripción del puesto Para un banco situado en Madrid, estamos buscando un perfil administrativo de atención al cliente para dar soporte en la gestión telefónica y administrativa de clientes, productos bancarios y documentación asociada. Funciones principales • Atención telefónica y gestión de consultas de clientes., • Resolución y seguimiento de incidencias., • Gestión documental y actualización de expedientes., • Control y seguimiento de emisiones, vencimientos, renovaciones y cancelaciones., • Soporte administrativo en productos bancarios ( tanto a la hora de contratar como durante el ciclo de vida del producto), • Archivo, mailing y tramitación administrativa., • Coordinación con áreas internas para asegurar una respuesta ágil y correcta al cliente. Perfil requerido • Experiencia previa en atención al cliente, call center, back office o administración., • Experiencia en banca, asesoría, gestoría, seguros o servicios financieros., • Conocimiento de documentación bancaria, productos financieros, vencimientos o emisiones., • Buen manejo de herramientas ofimáticas y programas de gestión., • Perfil organizado, resolutivo, empático y acostumbrado a entornos de alta carga administrativa., • Buena comunicación telefónica y orientación al cliente. 100% presencial. xbhjioe Madrid centro. Rango salarial ofertado: de 16.000 a 18.000 euros brutos anuales

Role Overview: The i2CAT Foundation in Barcelona is seeking high-potential postdoctoral candidates to co-develop competitive proposals for the 2026 MSCA Postdoctoral Fellowships. As a premier European hub for applied research, our center focuses on generating social and economic impact in the sectors of Telecommunications (6G), Cybersecurity, Connected Mobility, and GovTech. Scientific Director Dr. Xavier Costa and Dr. Josep Escrig will serve as the supervisors for this fellowship to oversee the researcher's scientific progress and professional integration. Fellows will gain access to state-of-the-art facilities, including Europe's first 6G space laboratory, and receive dedicated proposal-writing support from our European Project Officers. The following research pillars represent the directions we consider most promising for the evolution of autonomous digital workers. These are intended as a strategic starting point; candidates are not required to address all of them and are highly encouraged to propose variations or entirely new research directions that align with their specific expertise and vision for the future of Agentic AI. Research Pillar I:Multi-Agentic AI through Continual Learning and LLM Adaptation This pillar investigates how LLM-powered and new generations of agents can move beyond "frozen" pre-trained weights to become truly adaptive lifelong learners. You will explore Just-In-Time Reinforcement Learning (JitRL), a breakthrough approach that modulates a model's frozen prior toward an optimal posterior without expensive gradient updates or catastrophic forgetting . By leveraging non-parametric memory and adjusting action logits through the , agents can learn from live environmental feedback in real-time . Research will utilize state-of-the-art benchmarks like MEAL (Multi-agent Environments for Adaptive Learning) to ensure these adaptive agents maintain stable cooperation even as their surroundings and roles evolve . Research Pillar II: Quantum Multi-Agentic AI and Entanglement-Based Coordination Scaling multi-agent swarms currently faces a "communication wall" where message overhead grows quadratically with each new agent . This research line aims to shatter that wall by using Quantum Entanglement as a shared substrate for coordination, effectively bypassing the need for explicit message-passing . Through Entangled Quantum Multi-Agent Reinforcement Learning (eQMARL), you will design agents whose cognitive states are physically correlated, allowing for instantaneous state alignment upon quantum measurement . This framework enables constructive interference of compatible plans while incompatible ones are canceled out, allowing massive drone swarms or 6G network slices to synchronize with zero latency . Pillar III: Social Multi-Agentic AI and Cross-Stakeholder Trust This pillar explores the social intelligence required for Multi-Agentic AI systems where independent agents, belonging to different companies or stakeholders, must collaborate despite having different interests. You will investigate mechanisms for Indirect Reciprocity and Reputation Systems, allowing "digital strangers" to build trust and find human-like "win-win" collaborations in decentralized environments. By integrating mathematical Game Theory and negotiation mechanisms, you will develop protocols that lead agents toward a stable Nash Equilibrium, ensuring fair and efficient outcomes in complex environments such as GovTech participation platforms or multi-provider 6G network slices. By joining us, you can expect: We practice a 4-1 hybrid model (4 days remotely, 1 day at the office) to balance face-to-face collaboration with deep-focus remote work. We embrace a hybrid model, but we truly encourage our team to soak up the in-office experience. There's a unique energy and collaboration in our new space that you simply can't replicate through a screen. Enjoy core hours flexibility: as long as you're online for our team syncs between 10:00 and 15:00, you can design the rest of your day to fit your rhythm. Early-Finish Fridays: We believe in a long weekend. Every Friday throughout the year is an intensive 6.5-hour workday, so you can kick off your personal time by mid-afternoon. Intensive summer schedule: To help you enjoy the sun and balance family life during school holidays, we switch to a 7-hour workday from June 22nd to September 4th. You get 27 paid vacation days per year, well above the legal minimum, giving you over five full weeks to recharge whenever you need them. You are asked to enjoy at least 12 vacation days during summer. We will work so that you have a career plan to promote your growth and development. Application Details and Deadlines i2CAT provides a premier environment for researchers holding a PhD with up to 8 years of experience who meet the MSCA mobility rules. Supervisors: Dr. Josep Escrig and Dr. Xavier Costa Mobility Rule: Candidates must not have resided or carried out their main activity in Spain for more than 12 months in the 36 months (1 year of the last 3 years) immediately before the call deadline. Key Dates: Call opens April 9, 2026; Deadline September 9, 2026. Contact: Interested candidates are invited to contact josep.escrig@i2cat.net and talent@i2cat.net with a CV and a brief research interest statement to begin co-developing a competitive proposal. Requirements: MUST HAVE: PhD degree at the time of application. Compliance with the MSCA mobility rule: candidates must not have resided or carried out their main activity in Spain for more than 12 months during the 36 months immediately before the call deadline. Relevant scientific publications in Artificial Intelligence or related areas. Previous participation in research projects at national, European, or international level. NICE TO HAVE: PhD in Artificial Intelligence or a closely related field. Strong publication record in Artificial Intelligence. Publications in Agentic AI, Multi-Agent Systems, LLM-based agents, autonomous agents, or related topics. Previous experience leading or coordinating research activities, work packages, or research projects.

En UDDI Universidad Digital buscamos Asesores/as de Admisiones con un claro perfil comercial y orientación a ventas, para incorporarse a nuestro equipo de Ventas Online UDDI. Queremos contar con profesionales comprometidos con la excelencia, la orientación al estudiante y los valores de diversidad e inclusión que nos definen. ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. Principales responsabilidades • Contactar y asesorar a potenciales estudiantes a través de llamadas telefónicas, correo electrónico y otras herramientas de comunicación., • Detectar necesidades formativas y ofrecer soluciones académicas adaptadas a cada candidato mediante una venta consultiva., • Gestionar y realizar el seguimiento de oportunidades comerciales a través de CRM (Salesforce)., • Acompañar al estudiante durante todo el proceso de admisión y matriculación., • Alcanzar los objetivos comerciales individuales y de equipo., • Garantizar una experiencia de calidad orientada al estudiante., • Gestionar documentación y tareas administrativas vinculadas al proceso de admisión., • Mantener actualizada la información de candidatos y oportunidades en las herramientas de gestión internas. Requisitos imprescindibles • Portugués nativo o bilingüe (imprescindible)., • Español nativo o nivel equivalente., • Experiencia mínima de 2 años en ventas telefónicas, telemarketing, atención comercial o posiciones orientadas a la consecución de objetivos., • Experiencia en el uso de CRM (Salesforce o herramientas similares)., • Manejo de sistemas CTI (Genesys, Avaya o equivalentes)., • Excelentes habilidades de comunicación y negociación., • Clara orientación a resultados y capacidad para trabajar por objetivos., • Capacidad de organización, planificación y seguimiento comercial., • Actitud proactiva y orientación al trabajo en equipo. Requisitos valorables • Experiencia previa en el sector educativo., • Experiencia en entornos de Call Center, Inside Sales o venta consultiva., • Experiencia en captación y asesoramiento de estudiantes internacionales., • Conocimiento de catalán y/o otros idiomas. El conocimiento de catalán se valorará positivamente, aunque no constituye un requisito imprescindible para optar a la posición. ¿Qué ofrecemos? • Contrato indefinido a jornada completa., • Salario fijo de 20.000 € brutos anuales + comisiones por consecución de objetivos, • Horario:, • Lunes a jueves de 10:00 h a 19:30 h., • Viernes de 12:00 h a 18:00 h., • Disponibilidad para trabajar algunos sábados, con compensación adicional., • Ubicación: Madrid, • Modelo presencial pasando posteriormente al modelo híbrido tras la superación del período de prueba (3 días presenciales y 2 días en remoto), • Plan de carrera y oportunidades reales de desarrollo profesional., • Incorporación a una institución educativa líder, innovadora y en constante crecimiento., • Excelente ambiente de trabajo y cultura colaborativa. Proceso de selección El proceso de selección constará de dos fases: Primera fase: Entrevista online con Recursos Humanos • Revisión de la trayectoria profesional y experiencia comercial., • Evaluación de competencias, motivación y ajuste al puesto., • Información detallada sobre la posición y condiciones ofertadas. Segunda fase: Entrevista presencial con el departamento • Entrevista con el responsable del área y/o equipo de Admisiones., • Evaluación de competencias comerciales y habilidades de asesoramiento., • Validación del nivel de portugués mediante una conversación profesional realizada en dicho idioma. UDDI Universidad Digital es una institución del Grupo Europa Education que cuenta con instituciones en España, Portugal y Andorra. Es una universidad dinámica, orientada a aportar valor a la sociedad y a contribuir activamente a su progreso. Fiel a su vocación innovadora, promueve una investigación aplicada y útil para la sociedad y sustenta su actividad en la potenciación del individuo, con un modelo educativo internacional, conectado con el mundo profesional y de alta calidad académica. Esta filosofía la ha convertido en la primera universidad 100% online del Grupo. Actualmente son cerca de 30.000 los alumnos de Grado, Postgrado o Formación Profesional Superior que cada año se forman en alguna de nuestras instituciones en el Grupo. xqysrnh Si buscas un entorno dinámico, orientado a resultados y con oportunidades reales de crecimiento, nos encantará conocerte.

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Job You know adversaries by how they operate - and you know how to turn that knowledge into action. As a Threat Intelligence Engineer - Intrusion Analysis & Detection, you will help transform threat actor behavior into concrete defensive value: stronger detections, smarter hunting hypotheses, and intelligence that helps defenders move faster and more effectively. Within the Allianz Cyber Defense Center (ACDC), you will join a team that is evolving towards an AI-augmented, intelligence-driven operating model. This is a high-impact opportunity to shape and mature intrusion analysis capabilities, automate repetitive intelligence workflows, and directly influence how a global organization defends itself against real-world threats. If you enjoy combining technical depth, analytical thinking, and practical execution, this role will give you the platform to make a visible difference at scale. What you do • Analyze real-world attacks, post-incident findings, and emerging adversary tradecraft to identify relevant threat activity and convert retrospective analysis into forward-looking intelligence., • Translate threat intelligence into actionable detection content by producing detection rules and analytical guidance for deployment by detection engineering teams across platform-native environments., • Track threat actors and map tactics, techniques, and procedures to MITRE ATT&CK, identifying coverage gaps and generating meaningful hunting leads based on relevance to the Allianz environment., • Build and maintain automation for repetitive intelligence workflows using SOAR platforms, Power Automate, N8N, Python, scripting, and API integrations to improve speed, quality, and consistency., • Apply AI in daily analytical workflows to categorize incoming intelligence, enrich indicators, correlate reporting with tracked topics, and accelerate decision-making., • Communicate findings clearly through dashboards, written intelligence notes, and operational briefings so that detection engineers, incident responders, IT administrators, and leadership can act confidently., • Support the full IOC lifecycle and contribute during active security incidents by providing timely analytical input, validation, and triage support as part of on-call rotations. What you bring • Hands-on experience in intrusion analysis, including the investigation of real-world attack patterns, adversary behavior, and post-incident evidence., • Proven ability to turn intelligence into action through detection engineering, including authoring, tuning, or validating detection rules in production environments., • Strong knowledge of MITRE ATT&CK, especially at procedure level, and a solid understanding of the telemetry required to detect adversary activity effectively., • Practical coding and automation skills, ideally in Python, scripting, and API-driven workflows, with a builder mindset focused on improving efficiency through automation., • Good understanding of the Threat Intelligence Lifecycle and structured analytical techniques, including models such as the Diamond Model and Kill Chain., • Experience working with or exposure to tools such as Google SecOps, CrowdStrike Falcon / Intelligence, Google Threat Intelligence / VirusTotal, Recorded Future, MISP, or similar platforms., • A proactive, outcome-driven mindset with the ability to stay composed under pressure, communicate clearly during incidents, and collaborate effectively across technical teams. What we offer • We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad., • We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)., • From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered., • Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach. About Allianz Technology With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience. We service the entire spectrum of digitalization - from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction. In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz. Find us at: _. Commitment to Integrity, Fairness & Inclusion Allianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Ultimately, our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. To Recruitment Agencies: Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz. 100801 | Ingeniería informática y tecnológica | Profesional / Senior | Non-Executive | Allianz Technology | Jornada completa | Indefinido

Company Description DeepLLMData specializes in providing high-quality annotated data for advanced machine learning models. Our expertise includes supervised fine-tuning (SFT), reinforcement learning with human feedback (RLHF), and domain-specific data services for STEM fields, PhDs, mathematics, as well as image and video annotation. We support frontier technologies with expert human data, empowering state-of-the-art AI development. Through our skilled workforce, we partner with clients to deliver precise and impactful data solutions. Language : Spanish, Catalan & English We have three set of projects : Audio creation : We are looking to create Call center scenario and record Audio in the Catalan with Spanish & English languages . Transcription : Catalan Audio to Catalan Text Translation : Spanish to English and other language pairs. Nature of Role : Free lancing and based on the project needs. Role Description This is a remote, freelancing contract-based position for Catalonia Spanish and English Call center experienced specialist for large language model (LLM) annotation work . This role is task based and on contract basis. Responsibilities include improving the Call center scripts and creating the Audio based on the scripts. Scripts need to align with the generated Audio. Role may also be to do Transcription Role may also be do translation. The role may also involve developing linguistic guidelines and maintaining data quality throughout the annotation process. Qualifications Experience in Call center with Catalan, Spanish and English. Experience in transcription translation and annotation Strong attention to detail, language accuracy, and quality control Previous work with AI/data annotation tools is advantageous Effective communication skills and ability to meet deadlines Bachelor's degree

Verstärke unser B2B Outbound Vertriebsteam! Arbeiten im Homeoffice Abwechslungsreiche Projekte Flexible Arbeitszeiten Du telefonierst gerne und Vertrieb ist dein Ding? Dann bist du bei uns genau richtig, um als Vertriebsmitarbeiter Outbound (m/w/d) unser Team zu verstärken. Deine Aufgaben: Planung qualifizierter Termine mit wichtigen Entscheidungsträgern in Zielunternehmen Identifizierung der Entscheidungsträger, Qualifizierung von Interesse Sorgfältige Nachbereitung der gewonnenen Informationen, um den Vertrieb unserer Geschäftspartner effektiv zu unterstützen Was du mitbringen solltest: (Erste) Erfahrung im Vertrieb, optimalerweise B2B Spaß an der Telefonie und dem Umgang mit Kunden Du bist eine kommunikationsstarke Persönlichkeit Deutsch auf muttersprachlichem Niveau und gutes Englisch Sicherer Umgang mit dem PC Deine Benefits: Du wählst deinen Arbeitsort: Ob von zuhause oder vom Häuschen am See – arbeite, wo auch immer es Dir beliebt. Top Vereinbarkeit von Job und Familien-/Privatleben durch remote Arbeiten und flexible Arbeitszeitmodelle Sicherer Arbeitsplatz und Festanstellung in Teilzeit oder Vollzeit Abwechslungsreiche, spannende Projekte aus den unterschiedlichsten Branchen Ein lockeres und wertschätzendes Miteinander Lust, ein Teil der SalesRakete zu werden? Dann bewirb dich jetzt! Wir freuen uns auf deine Unterlagen. Über uns Wir verstehen uns als externes Vertriebsteam unserer Geschäftspartner und stehen für authentische Gesprächsführung. Stumpfes Ablesen monotoner Leitfäden gibt es bei uns nicht. Wir arbeiten eng mit unseren Kunden zusammen, denken mit und holen als Team aus jedem Projekt das Beste heraus. Du bist Herzblutvertriebler, bringst Call-Center-Erfahrung mit oder bist Quereinsteiger? Bei uns ist jeder willkommen - egal, welchen beruflichen Hintergrund du hast. Bei uns findest du sicher ein Projekt nach deinem Geschmack, das zu deinen Skills passt. Sämtliche Bezeichnungen richten sich an alle Geschlechter.

OPERADOR/A DE VENTAS – CALL CENTER (Producto Revolving) Justalia | Madrid (modalidad híbrida). Buscamos un/a Operador/a de Ventas con energía, empatía y orientación comercial para gestionar leads interesados en reclamar por tarjetas revolving.

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Multiasistencia es la unidad operativa de la Línea de Negocio (LoB) Home del Grupo Allianz Partners, y desempeña un papel clave en la prestación de servicios de asistencia y gestión de siniestros de hogar para nuestros clientes. Trabajamos cada día para estar al lado de nuestros clientes cuando más lo necesitan comprometidos con brindar tranquilidad y soluciones innovadoras. Nuestro equipo de Call Center es el corazón de nuestra atención al cliente, ofreciendo un servicio excepcional y personalizado. Si estás buscando una oportunidad para crecer profesionalmente en un entorno dinámico y orientado al cliente, ¡esta es tu oportunidad! Buscamos personas comprometidas, organizadas y con una clara orientación al cliente, capaces de gestionar múltiples servicios con rigor, empatía y profesionalidad. Tu trabajo tendrá un impacto directo en la satisfacción de nuestros clientes. Funciones principales del puesto • Atender llamadas entrantes y salientes, ofreciendo un servicio profesional y empático., • Proporcionar información clara y precisa y gestionar solicitudes de clientes., • Resolver problemas y quejas de manera eficiente, asegurando la satisfacción del cliente., • Registrar y documentar todas las interacciones en los sistemas internos de, • Cumplir con los estándares de calidad y normativas de la compañía., • Trabajar de forma eficaz en un entorno influenciado por la inteligencia artificial, el aprendizaje automático, el análisis de datos y las herramientas basadas en la nube, utilizando la información de manera responsable., • Participar en programas de formación continua para mejorar tus conocimientos y habilidades. Requisitos necesarios • Buen nivel cultural., • Imprescindible experiencia previa en atención al cliente en call center, valoramos la experiencia o conocimientos de seguros de hogar, comercio y comunidades y experiencia en asistencia en carretera, etc., • Excelencia en la atención telefónica: Imprescindible fluidez verbal, comunicación ordenada y educada, buen manejo de ofimática y acostumbrados a gestionar un alto volumen de llamadas., • Capacidad para trabajar bajo presión y gestionar varios servicios simultáneamente, manteniendo altos estándares de calidad., • Buscamos perfiles que sean dinámicos, proactivos, con profesionalidad en su interlocución, educados, con escucha activa y que les guste el trato con el asegurado., • Valoramos estabilidad, responsabilidad y muchas ganas de trabajar., • Trabajar de manera eficaz en un entorno impulsado por la inteligencia artificial (IA), el aprendizaje automático, la analítica de datos y las herramientas basadas en la nube, utilizando los conocimientos obtenidos de forma responsable y cumpliendo con nuestros estándares de gobernanza de datos, seguridad y uso ético., • Se valorará positivamente el inglés nivel alto. Qué ofrecemos • Ubicación: Sevilla., • Fecha de incorporación: 22 de junio 2026., • Contrato temporal larga duración con posibilidad de continuar en función del desempeño., • Modalidad: presencial (a partir de los 3 meses se valora el teletrabajo parcial en función del desempeño), • Salario: 17.081€ brutos anuales (progresión de categoría y salario a partir de los 6 meses), • Incentivos: % de salario variable en función de consecución de objetivos:, • A partir el de los 6 primeros meses un 10% sobre salario., • A partir de 12 meses un 15 % sobre salario., • Jornada completas en horario de 13 a 21h, • Formación, • remunerada y dentro de contrato., • 2 a 3 semanas de lunes a viernes en horario de 9 a 15h., • En función de las necesidades formativas, especialmente en lo relativo a prácticas y escuchas en plataforma, este horario podría ampliarse en determinados días para dicho fin, lo cual será comunicado con la debida antelación por el equipo de formación.La jornada diaria no superará la duración establecida en su contrato., • Catálogo de beneficios. Cómo trabajamos Allianz Partners no acepta CV no solicitados ni propuestas de agencias. Solo trabajamos con partners incluidos en nuestra lista de proveedores aprobados, bajo contrato. Cualquier candidatura enviada sin solicitud previa no será considerada. Beneficios clave Nuestros empleados desempeñan un papel fundamental en nuestro éxito como empresa. Valoramos que cada uno de ellos es único y tiene necesidades y aspiraciones propias, y nos gusta formar parte de su trayectoria. Estamos aquí para empoderarte y apoyarte en tu desarrollo personal y profesional, asegurándonos de que tomes el control, ofreciéndote una amplia variedad de cursos y programas de desarrollo específicos. Todo ello en un entorno global donde se fomenta la movilidad internacional y la progresión profesional. Cuidar de tu salud y bienestar es una prioridad clave para nosotros. Por eso desarrollamos programas Work Well que te proporcionan tranquilidad y flexibilidad para planificar y organizar mejor tu equilibrio entre la vida personal y laboral. El Grupo Allianz es una de las compañías de seguros y gestión de activos más confiables del mundo. Cuidar de nuestros/as empleados/as, sus ambiciones, sueños y desafíos es lo que nos convierte en un empleador único. Nos une un compromiso compartido: poner a nuestros/as clientes/as en primer lugar y en el centro de todo lo que hacemos. Sus necesidades inspiran nuestro pensamiento y guían nuestras acciones. Juntos/as, podemos construir un entorno donde todos/as se sientan empoderados/as y seguros/as para explorar, crecer y dar forma a un futuro mejor, para nuestros/as clientes/as y para el mundo que nos rodea. En Allianz, defendemos la unidad: creemos que un mundo unido es un mundo más próspero y estamos dedicados a defender constantemente la igualdad de oportunidades para todos/as. La base de esto es nuestro lugar de trabajo inclusivo, donde las personas y el desempeño son importantes, y donde la integridad, la equidad, la inclusión y la confianza están en el corazón de nuestra cultura. Por lo tanto, damos la bienvenida a las solicitudes independientemente de la etnia o el origen cultural, la edad, el género, la nacionalidad, la religión, la clase social, la discapacidad o la orientación sexual, o cualquier otra característica protegida bajo las leyes y regulaciones locales aplicables. Join us. Let's care for tomorrow.

En Ocasionplus, líder en el sector de compra y venta de vehículos de ocasión, estamos buscando COORDINADOR/A responsable de gestionar y entrenar al equipo comercial, es fundamental que tenga vocación comercial y alta orientación al logro. Asegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad. Funciones a Realizar: -Hacer reclutamiento y selección, formar y desarrollar personas con perfil comercial, potenciar las habilidades comerciales de los equipos, entrevistar y colaborar en la contratación de más comerciales. -Controlar diariamente la entrada y asignación de leads y los ratios de gestión de los mismos por cada gestor comercial. • Verificar la correcta distribución de la carga de trabajo entre los comerciales y asegurar que cada día se gestionan todos los clientes asignados de forma correcta., • Coordinar los turnos del equipo comercial para garantizar la correcta ejecución del servicio., • Evaluar las capacidades de los Comerciales, y enseñar las palancas comerciales a cada uno de ellos., • Resolver dudas con la estrategia comercial y los procedimientos., • Identificar carencias formativas del equipo o necesidades de formaciones de seguimiento y refuerzo para el equipo., • Gran capacidad de análisis., • Buen manejo de herramientas de gestión y reporte. Requerimos: Se necesita un supervisor, entrenador y responsable de equipo comercial, que gestione al personal comercial de los concesionarios a nivel nacional. Una persona proactiva, dinámica, que sepa trabajar por objetivos, motivador, metódico y como factor imprescindible, experiencia manejando equipo de personas. xqysrnh Experiencia de al menos 2 años como coordinador (p.e., de call center) o responsable comercial. Ofrecemos: • Contrato Indefinido, • Salario entre 22k a 80k (Incluyendo Variable), • Trabajo Presencial en Las Rozas (Madrid), L-V en 2 turnos: una semana de 9:00 a 18:00h, otra semana de 11:30 a 20:30h ( en ambos casos con una hora para comer), • Grandes posibilidades de Crecimiento y Desarrollo profesional según buen desempeño Aplica a nuestra oferta!!

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details As part of Cencora, World Courier is a Global Specialty Logistics Company that designs world-class supply chain programs in complete alignment with customers’ business goals. The company delivers ultimate peace of mind for the transport and storage of time- and temperature-sensitive products. For more than 50 years, World Courier has delivered unsurpassed knowledge, global reach and flawless supply chain execution needed to become the most trusted specialty logistics company in the world. We’re re‑imagining IT — not as a support function, but as a strategic partner for the World Courier business. We exist to help the organization rise, adapt, and grow, using technology that is innovative, integrated, reliable, secure, and designed around real operational needs. Why this role matters Technology change gets hard when multiple systems, teams, and dependencies need to move together. Even well‑defined initiatives can quickly become complex as risks, constraints, and competing priorities emerge. As a Senior Project Manager, this role exists to bring focus, structure, and disciplined execution to that complexity. You’ll be accountable for delivering one large, complex initiative and one to two additional medium or smaller initiatives, ensuring they land on time, on budget, and with the intended outcomes. What you’ll do Delivering successful outcomes Responsible for delivery across time, cost, scope, and quality for assigned initiatives. Own and maintain delivery plans, milestones, and forecasts. Ensure appropriate planning for development, testing, and release. In collaboration with the VMO, ensure adoption plan can successfully support technology. Provide clear status reporting to leadership and stakeholders. Managing scope, dependencies, risks, and finances Actively manage scope, dependencies, and cross‑team impacts. Identify and mitigate risks and issues early. Surface delivery trade‑offs clearly to support decision‑making. Manage initiative‑level budgets and forecasts. Working in alignment with portfolio delivery Deliver initiatives in line with portfolio standards and governance. Collaborate with the VMO and delivery community. Support dependency management across the broader portfolio. Contribute to accurate resource planning and capacity management. Improving how we deliver Apply delivery frameworks pragmatically with a focus on outcomes. Support Agile and hybrid delivery approaches where appropriate. What we’re looking for You’ll thrive in our team if you: Take ownership and accountability for delivery outcomes. Focus on delivering for our customers. Are comfortable operating in complex, multi‑system environments. Can clearly and confidently communicate with global stakeholders. Experience that will help you succeed 5+ years delivering complex technology initiatives end‑to‑end with accountability for outcomes across time, cost, scope, and quality. Familiarity with delivery and reporting tools such as ServiceNow, Smartsheet, Azure DevOps (ADO), or JIRA. Project Management certification or successful completion of a recognized project management curriculum. Demonstrated proficiency in risk and issue management, including early identification, impact assessment, escalation, and driving effective mitigation plans across technical, operational, and delivery dimensions. Strong experience guiding delivery teams through project estimation, including development of realistic budget forecasts, resource plans, and delivery timelines, and maintaining those estimates as conditions change. Ability to balance delivery ambition with practical constraints, adjusting scope, sequencing, and plans as risks, dependencies, and priorities evolve. Experience managing large, complex initiatives alongside one or more medium or smaller projects. A solid understanding of dependency management, testing coordination, and release planning. Experience working with global, cross‑functional stakeholders and influencing without direct authority. What success looks like in this role Initiatives consistently deliver against agreed outcomes. Stakeholders trust delivery plans, progress, and communication. Risks and issues are identified early and managed proactively. Delivery remains structured and calm, even when complexity increases. How you’ll be working Operate in a global, matrixed IT organization. Collaborate across regions and time zones. Flexible and hybrid working arrangements may apply. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodations requests will not be returned. #J-18808-Ljbffr

Job Description 1. Establishing an Overseas Customer Service Training System - Responsible for establishing the training system for the company's outsourced agency's European 800 Call Center, balancing domestic management standards with overseas localization. Independently develop specialized courses on vehicle models, brand highlights, and scenario-based services, taking into account the company's new car launch schedule and European user needs. - Responsible for the full-cycle training planning of outsourced agency personnel, including teaching methods, empowerment, and training outcome acceptance, continuously improving the team's service professionalism. - Build and iterate the overseas customer service FAQ knowledge base and standardized response script system from the customer's perspective. 2. Overseas Customer Service QC Quality Inspection and Compliance Control - Establish European call center quality inspection standards and SLA compliance system, implement weekly/bi-weekly routine quality inspections, and standardize agent service processes, response scripts, and timeliness standards through audio recording spot checks and case verification to ensure business compliance. - Strictly control service quality, ensuring a team quality inspection pass rate of ≥95%, and output rectification and review plans for problems, forming a closed-loop mechanism of "training-quality inspection-rectification-iteration". 3. Overseas On-Site Management & Cultural Collaboration - Oversee on-site operations, coordinate cross-cultural team collaboration, and facilitate internal and external communication. - Regularly generate training, quality inspection, and service quality review reports to support the continuous optimization and iteration of the overseas customer service system. Job Requirements 1. 5 years or more of experience in call center training, quality inspection, and operation management. Priority will be given to those with backgrounds in the automotive industry, friendly business partners, or experience in Party B's automotive service projects, and with practical experience in building training, quality inspection systems, and language knowledge bases from scratch. 2. Fluent in English and capable of business communication, Spanish/Hungarian language skills are preferred. 3. Familiar with the overseas working model of Chinese enterprises and good at communication. Based in Barcelona, Spain. But there's a possibility of switching bases to Hungary in March 2027, or possibly continuing in Spain. Arrangements will be made according to specific business needs.

Your role and work environment: Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación. You will join an international team that is responsible for developing, rolling out and supporting LAN & Wi-Fi access networks, which is a global standard. You will participate in agile work processes such as daily stand-ups, sprint reviews and planning. Together with the Product Manager, the team (squad) works on common goals and a shared backlog. We use video and collaboration tools to facilitate the communication process. The LAN & Wi-Fi Squad is responsible for delivering high-speed low latency networks on ING locations worldwide, based on a cloud-managed SaaS solution. The position is a DevOps role which means you are developing, implementing and managing new and existing infrastructure with the focus on making the work more efficient and predictable by automation. The latest technique in orchestrating infrastructure is used, interest and preferably experience with automation and network development is desired. Your key responsibilities: As Network Automation Engineer LAN & Wi-Fi, you will: • develop and maintain automation solutions for network infrastructure, ensuring scalability, reliability and security,, • design, implement and optimize scripts and software to automate network operations and reduce manual tasks,, • test and validate automation code and scripts, including those delivered by you and other squad members,, • perform code reviews and enforce coding standards within the squad to maintain quality and consistency,, • execute incident resolution, implement changes and drive continuous improvements for our LAN Wi-Fi services,, • create and maintain clear documentation of automation workflows, standards and best practices to support knowledge sharing and ensure compliance,, • participate in troubleshooting and root cause analysis for automation-related and network related issues,, • perform (remote) upgrades of the LAN & Wi-Fi infrastructure across ING locations worldwide in a consistent way,, • provide technical guidance and mentorship to squad members on automation practices., • standby/on-call duty on a rotational basis to support incidents and maintain service continuity. What are we looking for? Want to know if this job is the right fit for you? These are some of the qualities we value most for this role. And if the shoe fits... don't hesitate to apply! • are a team player, proactive and comfortable with both technical challenges and collaboration,, • have experience and preferable one or more certifications on:, • HPE Aruba Networking (ACP/ACX), • Cisco Routing & Switching (CCNA/CCNP), • Azure DevOps, • have proven experience in implementing, configuring and modifying network infrastructure,, • are skilled in working with network (monitoring) tools and experience with open-source solutions is considered an advantage,, • possess strong analytical abilities, enabling you to make connections and critically assess network designs from both technical implementation and security perspectives,, • are proactive and demonstrate excellent verbal and written communication skills in English. You'll get extra points for: • scripting skills in Python, Bash or PowerShell,, • experience with cloud platforms, • working knowledge of Agile and DevOps practices,, • familiarity with Scrum methodology (e.g. backlog, sprint planning, reviews),, • strong analytical and problem-solving skills,, • a proactive, can-do attitude with a mindset of continuous improvement,, • team player who values collaboration and knowledge sharing,, • end-to-end ownership mentality and ability to work independently,, • willingness to coach and support the development of others. Your education and background • Bachelor's degree in IT or a related discipline, • Certifications or proven proficiency in Networking and Security, • Certifications or proven proficiency in one or more programming/scripting languages, • Excellent command of spoken and written English What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but... What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn't take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids... Transport allowance. It doesn't matter where you live, we'll help you get to the office. Pension plan. You can benefit from our pension plan after 1 month with us! Discover ING Hubs Spain We're building something exciting—and we want you to be part of it. ING is launching the new member of ING Hubs in Spain, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our 'Growing the difference' strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain. What makes us different? We have a tech-first mindset: We're not just a bank—we're a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology. We have global impact: You'll be working on solutions that serve more than 34 million of customers in over 38 countries. We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working. Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact. At ING, we believe in diversity, inclusion, and belonging. We're proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning. xkdbapo We're looking for curious minds, bold builders, and passionate problem-solvers. If you're looking for a place to find new ways to drive efficiency and provide superior customer value, where your ideas matter, and where you can grow with purpose—we're looking forward to meeting you.

Location: Madrid, Spain (Hybrid) Contract Type: Permanent, Full-time Base Salary: €30,000 gross/year + Uncapped Commissions Next Start Dates: September 7, 2026 / October 5, 2026 / November 2, 2026 About the Role As an Account Executive, you will manage the full sales cycle, focusing on converting leads into active subscribers for our innovative tech solutions. This is a high-energy, hybrid role within a dynamic sales environment that rewards performance with an exceptional, uncapped commission structure. Key Responsibilities Full Sales Cycle Management: Own the process from initial contact and cold-calling to conducting client meetings, running free trials, and closing subscriptions. Lead & Account Management: Effectively manage auto-assigned leads and ensure a smooth account handover to the Customer Experience team post-subscription. Activity & KPIs: Achieve daily call volume targets (approx. 80–100 calls/day) and consistently meet KPIs related to demos, trial-to-paid conversions, and Monthly Recurring Revenue (MRR). Ramp-up Goals: Work towards clear ramp-up targets: Month 0 & 1 (0%), Month 2 (30%), Month 3 (60%), Month 4 (100%). Requirements Language: Czech + english Experience: 1–6 years of solid commercial experience (e.g., BDR, SDR, call center, outbound prospecting). Skills: Strong comfort with cold-calling and a KPI/metrics-oriented mindset. Availability: Flexibility and availability aligned with US time zones (valued highly, especially during onboarding). Location: Must already reside in Spain (No relocation support provided). Working Hours & Flexibility Standard Schedule: Monday to Thursday (09:00 – 18:00) and Friday (09:00 – 15:00). Enjoy your Friday afternoons off! Hybrid Model: Fully on-site in Madrid for the first 4 weeks of training. Afterwards, a 50% hybrid work model becomes available once you reach at least 70% of your sales target. Post-training, on-site visits are only required about once a month (travel expenses covered by Doofinder). What We Offer (Compensation & Benefits) Competitive Pay: €30,000 base salary + uncapped commissions (Target: €600/month standard). Performance Multipliers: Earn more as you overachieve! 80% = 1.3x 100% = 2x 150% = 3x Quarterly Bonus: If your average quarterly achievement exceeds 150%, the entire quarter's commissions are adjusted with a massive 3x multiplier ! Career Growth: Clear internal progression paths to AE2 (€35,000 base) and AE3 (€40,000 base). Vacation: 22 days of annual leave + discretionary days off between December 24th and 31st. Perks & Culture: Flexible benefits plan, referral bonuses, daily office perks (fresh fruit, snacks, monthly team lunches), and active support for sports & community activities. #J-18808-Ljbffr

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Job Details Our team members are at the heart of everything we do. At World Courier (a Cencora company), we are united in our responsibility to create healthier futures, and every person here is essential to us to be able to deliver on that purpose. This role will sit within the Global Data and Technology Solutions (GDATS) organization in World Courier and is a key member of the Product Leadership Team. We’re re‑imagining IT — not as a support function, but as a strategic partner to the World Courier business. We exist to help the organisation rise, adapt, and grow, using technology that is innovative, integrated, reliable, secure and designed around real operational needs. This role will shape our Transportation‑related product technologies from transportation management systems, to the next generation of route planning and optimization, to driver and vehicle technology, and more. Why this role matters Transportation execution is core to World Courier’s value proposition and directly impacts patient outcomes, customer trust, regulatory compliance, and operational efficiency. This role leads a cohesive transportation product group, bringing together multiple product domains: transportation management, route planning and optimization, and driver/vehicle technologies—into a unified strategy and delivery model. Equally, this role contributes as part of a broader Product Group leadership team, collaborating with peer Group Product Managers to align roadmaps, dependencies, and investment priorities across domains such as customer enablement, data, and core platforms. What You’ll Do Product Group Leadership & Roadmap Ownership Lead a transportation product group composed of multiple product domains, with Product Owners reporting into this role. Co‑own the vision and multi‑year roadmap for each product domain, working in close partnership with the business in a “two‑in‑a‑box” model and the respective Product Owners. Ensure alignment between individual product roadmaps and the overarching transportation strategy, driving cohesive, end‑to‑end outcomes across the product group. Provide direction, coaching, and governance to Product Owners, enabling strong product management discipline, clear prioritization, and high‑quality delivery. Cross‑Product Collaboration & Enterprise Alignment Operate as a peer to other Product Group Managers, jointly shaping the company‑wide product vision and roadmap strategy. Collaborate closely with peers to: Align roadmaps and sequencing across interdependent product groups Manage cross‑domain dependencies and integration points Ensure consistent product management practices and standards Support cohesive, end‑to‑end user and operational experiences Contribute to portfolio‑level decision making, helping to balance investment, innovation, and platform health across the broader GDATS product landscape. Transportation Product Strategy & Delivery Own and evolve the broader transportation technology ecosystem, ensuring platforms support global execution while accommodating regional and operational complexity. Lead product strategy and delivery across transportation capabilities including: Route planning and optimization (air, ground, and last mile) Integrated airfreight booking and carrier integrations Time‑and‑temperature‑controlled logistics technologies Courier driver and vehicle technologies Reusable asset tracking and lifecycle management AI‑Enabled Transportation & Product Delivery Drive the integration of AI‑assisted capabilities across transportation platforms, including: AI‑assisted route optimization using real‑time and contextual data Predictive disruption identification and mitigation recommendations Intelligent planning and dynamic decision support for operations Establish and embed AI‑driven product delivery practices across the product group, including: Using data, telemetry, and insights to continuously refine product outcomes Enabling experimentation (simulation, scenario modelling, A/B testing where appropriate) Leveraging automation and advanced analytics to improve delivery speed and quality Stakeholder & Delivery Leadership Partner closely with Transportation Operations leadership, Quality, and regional stakeholders to translate execution‑level needs into cohesive product outcomes, including configurable off‑the‑shelf products. Build effective relationships with key vendors and influence their roadmaps to better support World Courier’s strategic transportation technology priorities. Balance innovation, platform health, scalability, and regulatory requirements when guiding prioritization with Product Owners. Work in close collaboration with Architecture, Engineering, Cyber, and Data teams to ensure solutions are secure, resilient, and globally scalable. Act as the accountable leader for transportation product outcomes, ensuring value realization across the full product group rather than individual platforms. What We’re Looking For You’ll thrive in this role if you Leading both product strategy and people Collaborate effectively across a peer leadership model. Experience That Will Help You Succeed Proven experience leading enterprise‑scale transportation, logistics, or supply‑chain technology products in complex, global, regulated environments. Experience leading multiple product teams or product groups, including managing or mentoring Product Owners or Product Managers. Experience working in matrixed, peer‑based leadership environments, aligning across multiple product or platform domains. Strong functional understanding of Transportation Management Systems (TMS) and route optimization platforms. Demonstrated experience incorporating AI, optimization, or advanced analytics into operational products. What Success Looks Like In This Role Strong alignment across TMS, route planning, and driver/vehicle technology roadmaps, delivered through effective Product Owner leadership. Seamless collaboration with peer Group Product Managers, resulting in aligned, integrated product roadmaps across domains. A high‑performing team of Product Owners with clear accountability, strong delivery discipline, and shared product vision. Measurable improvements in routing efficiency, predictability, and operational performance driven by AI‑enabled capabilities. Reduced fragmentation and increased standardization across global transportation technology. Clear linkage between transportation strategy, product investment, and measurable business outcomes. Why join World Courier GDATS? You’ll Have The Opportunity To Lead a strategically critical product group at the heart of World Courier operations. Operate within a collaborative Product Group Manager peer leadership model, shaping enterprise‑wide product strategy. Build and lead a strong team of Product Owners delivering meaningful outcomes. Help define how AI is responsibly and effectively applied in global healthcare logistics. Work in a purpose‑driven business delivering essential pharma logistics services. How You’ll Be Working This role operates within a global, matrixed IT organisation, working closely with Design, Engineering, Delivery, QA, and business stakeholders. Collaboration across time zones and regions is required. Flexible and hybrid working arrangements apply in line with World Courier policies. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies World Courier Management Ltd. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodations requests will not be returned. #J-18808-Ljbffr

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Alcura is a Cencora‑owned company specializing in clinical trial logistics management and healthcare services. They offer customized solutions for pharmaceutical companies, healthcare providers, and patients, including clinical trial management and patient support services. The GDP Deputy Director ensures the safe and compliant distribution of pharmaceutical products and medical devices in line with Good Distribution Practices (GDP) across the supply chain (EU and international). This role is responsible for maintaining a robust quality system, ensuring compliance with regulatory requirements (including AEMPS and EU GDP), and overseeing facilities, processes, documentation, and distribution activities. The position also acts as a key liaison with health authorities and supports audits, inspections, and continuous improvement initiatives. Key Responsibilities Ensure compliance with GDP regulations across all operations Maintain and improve quality assurance systems and SOPs Manage audits (internal, external, and regulatory) and inspections Oversee product recalls, complaints, deviations, and CAPAs Ensure supplier qualification and regulatory compliance Monitor storage, transport conditions, and equipment qualification Manage controlled substances, export/import licenses, and regulatory processes Support training programs and continuous improvement initiatives Quality Management System Collaborate closely with the QA team to investigate customer complaints and deviations related to sourced pharmaceutical products for clinical trials. Provide relevant information, documentation, and support to facilitate root cause analysis, define corrective and preventive actions (CAPAs), and ensure their effective implementation. Support actions aimed at preventing recurrence and driving continuous quality improvements. Participate in internal and external audits, ensuring readiness and compliance with applicable standards. Requirements Degree in Pharmacy Proven experience in GDP / Quality Management Strong knowledge of pharmaceutical regulations Advanced Spanish and English Nice To Have Experience in clinical trials Knowledge of controlled substances and GMO regulations Familiarity with Quality Management Systems and risk assessment Strong organizational and multitasking skills Proactive and professional approach Long‑term commitment to the organization Motivated to grow and develop within the role What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: Alcura Health España S.A. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodation requests will not be returned. #J-18808-Ljbffr

⚠️ EU WORK PERMIT MANDATORY ⚠️ Full-time position, Monday to Friday, limited remote work (1 day / week) ⚠️ Applications are screened by an AI agent. Failure to comply with the minimum requirements of the position will result in automatic rejection of the application. About Naboo: Naboo is a new Global leader in Corporate Events. We are a team of 250 builders, passionate about events, tech and AI. We help our Enterprise and SMB clients book, plan, pay and procure all their corporate events. Whether it’s a business lunch or a full-blown annual retreat overseas, Naboo makes it happen smoothly and efficiently, eliminating tedious tasks with AI-powered automation. Our event specialists focus on delivering tailored advisory and effective support to clients and vendors. Based in Paris, London, Barcelona, Hamburg, New York, San Francisco and Montreal, Naboo is expanding its services beyond Europe and North America, to the Middle East and Asia. Naboo is scaling fast with strong backing from top-tier international investors. Role & Responsibilities: You will be part of our Billing Operations & Customer Support team in Barcelona. On a day to day basis you will: Ensure high-end Customer Support, being reactive to Client and Supplier Provide clear and concise answers within set SLAs Ensure past events have the correct final amounts from each supplier Ensure past events are correctly invoiced to the client Follow-up on outstanding items and manage potential disputes Own the end-to-end Customer Support process and execution Monitor KPIs and SLAs and report on team performance Recruit, onboard, and train junior team members Compensation & Benefits: Package : 29000€ to 32000€ depending on experience + benefits Beautiful offices in the center of Barcelona Top-notch work equipment (MacBook) Events that bring our team together You are the ideal candidate if: You have 1 to 3 years of experience in a Customer Support role at a tech scale-up You are fluent in English and in French (50% of operations are in French). German is a plus. You are comfortable working with CRM tools (HubSpot or similar) You enjoy client interaction and working as part of a team You like numbers, you are very well organized and you pay attention to detail You can demonstrate how you have used AI or automation to improve operations You are the perfect candidate: You are looking for serious challenges and responsibilities from day one You want to thrive in a high growth environment Are excited about shaping a function (almost!) from scratch You are not scared to build the plane while flying it Recruitment process: Step 1: Discovery video call with the Head of Operations (20 min) Step 2: Interview with the COO (20 min) Step 3: Speed dating at the office with 4-5 team members (90 min)

Institute for bioengineering of Catalonia, IBEC Organisation/Company Institute for bioengineering of Catalonia, IBEC Research Field Biological sciences » Biological engineering Researcher Profile Other Profession Positions Other Positions Application Deadline 20 Jul 2026 - 23:59 (Europe/Madrid) Country Spain Type of Contract Permanent Job Status Full-time Hours Per Week 37.5 Offer Starting Date 20 Jul 2026 Is the job funded through the EU Research Framework Programme? Other EU programme Is the Job related to staff position within a Research Infrastructure? No Offer Description The IBEC Director Selection process The IBEC is seeking applicants with a proven track experience in scientific excellence and leadership, innovation, people management, organizational management, and knowledge of international research systems. The Director must have full time dedication and a firm and deep belief in the IBEC's mission and institutional values. The Institute The institute for Bioengineering of Catalonia (IBEC) is an international biomedical research institute of excellence, based in Barcelona, Spain, with more than 400 scientists from 34 countries. IBEC is part of CERCA Network of Catalan research institutes and member of the Barcelona Institute of Science and Technology (BIST). IBEC has been recognized three consecutive times as Research Center of Excellence through the Severo Ochoa Program of Spanish Ministry of Science and Universities. Our research focuses on deeper understanding to biological systems, the organizing principles and try to Predict/Analyse/Modulate and Control living systems. The IBEC's mission to conduct interdisciplinary research at the cutting edge of knowledge in the bioengineering field which, through the talent it attracts, the creativity associated with scientific progress and the translation thereof, helps to improve health and quality of life for people and generate prosperity in society IBEC holds since 2015 the ' HR Excellence in Research' Award from the European Commission. This is a recognition of the Institute's commitment to developing an HR Strategy for Researchers, designed to bring the practices and procedures in line with the principles of the European Charter for Researchers. The IBEC is seeking applicants with a proven track experience in scientific excellence and leadership, innovation, people management, organisational management, knowledge of international research systems. The Director must have full time dedication and a firm and deep belief in the IBEC's mission and institutional values. The call is open to internal and external candidates. The IBEC is an equal opportunities employer and fosters a diverse, inclusive environment. Female candidates are strongly encouraged to send their applications. Desired skills and expertise • Distinguished record of international scientific excellence., • Exceptional leadership skills, and a proven capacity for effective team management., • Committed to knowledge transfer and innovation, motivated to work with industry and has the ability to think strategically to create and capitalise on opportunities benefitting the Institute, • Should be an exceptional leader who possesses an outstanding scientific vision, integrity, communication skills, administrative abilities, energy and motivation, consensus building capacity, and a style that engenders and nurtures trust and respect., • Director should have excellent people management skills, with a commitment to developing staff to excel in their roles., • Proven experience in leading dynamic research organisations (strategic planning, resources allocation, and establishing priorities)., • Should be adept at representing the institute across diverse settings, including academic, industrial, political, and social spheres. An in-depth knowledge of international research systems particularly European programs is highly desirable. Job Description The Director should create a stimulating environment for top research in bioengineering and define the overall scientific and technological vision for the institute. They should provide leadership for the strategic research lines of the IBEC and ensure the excellence of all IBEC activities. They should foster a scientific culture in which intellectual creativity thrives. Essential duties and responsibilities • Defining the IBEC Strategic Plan and the research activities program of the institute, submit them to the members of the Board of Trustees and coordinate their execution., • Guarantee financial sustainability and provide for sources of income (competitive funds, private sponsors, etc.), • Co-supervise the economic activities of the institute with the Administrative Director and supervise the scientific human resources management, with direct involvement in those issues related to selection or adscription of research positions., • Represent the Institute at official and social events, in coordination with the President and other members of the Board of Trustees., • Any other functions that might be approved by the Board of Trustees Strategic development and leadership • Create a stimulating environment for top research in bioengineering and coordinate the overall scientific and technological vision for the institute., • Provide leadership for the research units of the IBEC and ensure the excellence of all IBEC activities., • Directing, organizing, managing, executing the research, training and internal organization of the institute., • Proposing programs of activities, new research lines and, when appropriate, potential sources of funding to the Board., • Keep I-CERCA, Generalitat de Catalunya, Universities and other members of the board regularly informed of the Institute’s progress., • Ensure that the IBEC, while being driven by scientific excellence, promotes and encourages the creation of value coming out of its research., • Establish an internationally competitive research laboratory and lead strategic actions aimed at securing the resources necessary for the institute’s objectives., • Explore and foster new partnerships nationally and internationally that will increase the impact of IBEC science and technology., • Be an effective spokesperson and communicator to key stakeholders, including funders, politicians, journalists and others, • Providing guidance to all members of the institute, specially to the strategic, technology transfer, academic and technical departments of the institute., • Support effective training, career development and mentoring at all levels, consistent with the aims of the IBEC's Equality, Diversity and Inclusion program., • Appointing an Administrative Director and, if appropriate, deputy-directors, unit, service, laboratory, department, academic and program managers, and scientific advisors, as appropriate., • Approving the internal rules of operation of the institute jointly with the Administrative Director and in agreement with the Board of Trustees guidelines., • Leading the evaluations of the centre and participate in the periodic CERCA evaluation of the IBEC, as well as engaging with the community of research canters within the CERCA System Contract duration and other benefits. The Offer – Appointment Period and Working Conditions The new Director will be appointed with an open-ended contract, and their Director status will be renewed after five years upon evaluation. The mandate can be extended by agreement of the Board of Trustees of the Foundation. The position will come with an international competitive salary, attractive start-up package and structural long-term funding for the research group of the incoming Director. We provide a highly stimulating environment with state-of-the-art infrastructures, and unique professional career development opportunities. Pleases, check out our Training and Development opportunities. We offer and promote a diverse and inclusive environment and welcomes applicants regardless of age, disability, gender, nationality, ethnicity, religion, sexual orientation or gender identity. The IBEC is committed to reconciling a work and family life of its employees and are offering extended vacation period and the possibility to benefit from flexible working hours. The IBEC values innovative and interdisciplinary Research and is involved in attaining the sustainability principles of the United Nations. Required information and contact. Application Procedure Interested applicants must send a presentation letter (2 pages max.), a complete CV by e-mail and in confidence to the Director of I-CERCA Dr. Laia Pellejà ( candidatures@cerca.cat ). Informal inquiries are welcome. Preselected candidates will be asked to prepare and present a vision statement. Details (e-mail and telephone) of three referees who may be consulted must be provided. Selection Procedure The Board of trustees of IBEC will appoint an ad-hoc Selection Commission involving part of its members and the Scientific Advisory Board (SAB) to provide a short list of the pre-selected candidates after the evaluation of the documents submitted. Candidates included in the short list may be invited to submit a "vision statement" of the centre and will have a final interview with the ad-hoc Commission. The Commission final assessment will be presented to the Board of trustees, who will debate on the best candidate and decide on his/her appointment as the new Director. Tentative Calendar 8th June Call for applications opens deadline. July-August Short-list of candidates and invitation for interview. September-October Appointment approved by the Board of Trustees. #J-18808-Ljbffr

¡Nuestros equipos de comercial siguen creciendo! ¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado. Si buscas incorporarte a un ambiente joven y dinámico en el que cada día es distinto, e impulsar la financiación de proyectos I+D+i, en LEYTON encontrarás precisamente esto. Llevamos más de 25 años en activo, y con casi 3.000 empleados en nuestras sedes internacionales, estamos posicionados como la consultoría líder mundial en financiación I+D+i. Para continuar logrando un desarrollo constante, buscamos incorporar perfiles como Sales Development Representative para nuestro equipo de ventas de Madrid. ¿Cómo sería tu día a día como Sales Development Representative? • Realizarás la prospección y primer contacto telefónico con posibles clientes (B2B, empresas), • Agendarás las reuniones comerciales a los compañeros Business Developers ¿Qué necesitas para triunfar en el puesto? • Formación académica de grado medio o superior, • Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar), • Habilidades comunicativas, • Ganas y motivación por el aprendizaje continuo ¡Nosotros aportaremos todo lo necesario para tu desarrollo profesional! ¿Qué ofrecemos como tu futura empresa? xbhjioe • Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión, • 20.000€ b/a + comisiones ilimitadas, • Jornada completa con flexibilidad de entrada y de salida: L - J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30, • Jornada intensiva el mes de agosto, • Beneficios sociales de seguro médico y retribución flexible en concepto dietas, • Frutas, café, e infusiones gratis ilimitadas en las oficinas, • Podrás disfrutar del día de tu cumpleaños libre Se tendrá en cuenta grado de minusvalía o certificado discapacidad reconocida = o > 33%.