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¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Necesitamos incorporar a un/a Técnico/a de Prevención de Riesgos Laborales que tendrá las siguientes funciones: • Control de la actividad preventiva., • Control de todo el personal de su delegación en cuanto a materia de PRL se refiere., • CAE (Plataformas, CC, subcontratas despliegue, etc.), • Evaluaciones de riesgos, PMP, PSS., • Visitas a campo, auditorías., • Control de materiales EPIS., • Investigación de accidentes., • Memorial anual., • Reportes semanales y mensuales. Requisitos: • Estar en posesión del máster en PRL y las tres especialidades o el FP Superior en Prevención de Riesgos Profesionales., • Estudios universitarios., • Experiencia previa en puesto similar., • Disponibilidad para viajar. ¿Qué ofrecemos? • Contrato indefinido., • Vehículo de empresa., • Teléfono móvil de empresa., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Si estás interesado/a, inscríbete y te daremos todos los detalles. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad: ___

Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Team Leader in Barcelona, you will be part of our team of game-changers who are powering the brands of the future across industries including tech, finance, travel, fashion, healthcare, and more. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within. That’s why we offer a range of FREE Learning and Leadership Development programs designed to help you grow and develop your leadership career. What you will do in this role • Supervise the day-to-day operations of a team of call center associates, including monitoring performance, attendance, and productivity., • Provide regular coaching and feedback to team members to ensure performance metrics and KPIs are achieved., • Identify performance issues, create improvement action plans, and implement corrective actions when necessary., • Ensure the team consistently delivers high-quality service that meets contractual KPIs and operational goals., • Handle escalated customer cases and provide subject matter expertise when additional support is required., • Fluent in English., • Experience in customer service, call center operations, or a similar leadership role (2–4 years preferred)., • Strong leadership, coaching, and mentoring skills with the ability to motivate and develop team members., • Excellent communication and organizational skills, both written and verbal., • Ability to prioritize tasks, manage multiple responsibilities, and work effectively under pressure., • Full-time schedule: Monday to Friday, 09:00–18:00, • Hybrid role in Barcelona, • Salary: €25,000 gross/year + up to €6,000 bonus + private medical insurance, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1708818

Job Description Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Program Manager in Barcelona, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. What you will do in this role • Lead and manage a team of Team Leaders, ensuring operational performance, employee engagement, and the consistent application of company policies and standards., • Monitor and analyze service level agreements (SLAs), operational metrics, and client scorecards, implementing improvement plans when needed., • Drive revenue and financial performance through forecasting, budgeting, and monitoring billable and non-billable activities., • Build and maintain strong relationships with client partners, participate in business reviews, and ensure delivery aligns with client expectations., • Collaborate with cross-functional teams including Training, HR, Quality, WFM, and Talent Acquisition to identify opportunities for operational improvements and implement action plans., • Conduct regular performance reviews and coaching sessions with direct reports, support team development, and foster a positive and productive work environment. Your qualifications • 7+ years of professional experience, including at least 2 years in a management or leadership role; call center or BPO experience preferred., • Strong leadership and coaching skills, with experience managing managers or team leaders and developing high-performing teams., • Proven ability to analyze operational performance and improve processes to meet business and client goals., • Excellent communication and stakeholder management skills, with the ability to present information clearly to internal teams and clients., • Strong organizational and project management skills, with the ability to prioritize tasks in a fast-paced environment., • Ability to work under pressure, solve problems effectively, and maintain a professional approach, with flexibility to adapt to business needs. What’s in it for you • Full-time 39 hours/week – permanent contract Monday to Friday from 9:00 to 18:00, • Salary base of 30.000 EUR gross/year + up to 4.000 EUR gross/year + Medical Insurance + Restaurant Card, • Great location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1710053

Customer Service Representative (Dutch & French Speaking) Location: Barcelona (hybrid working model). Job Summary We are looking for a motivated and empathetic Bilingual Customer Service Representative (Dutch/French) to join our growing support team. You will be the first point of contact for our customers in the Benelux region, providing solutions to queries, processing orders, and ensuring an exceptional customer experience. Key Responsibilities • Customer Support: Handle inbound customer calls, emails, and chats in both Dutch and French, providing accurate information with empathy and professionalism., • Order Management: Process sales orders, returns, and track shipments using our CRM/ERP system., • Problem Resolution: Resolve product-related questions, complaints, and issues efficiently to maintain high satisfaction., • Documentation: Maintain updated customer records, notes, and interactions in the system., • Collaboration: Work alongside sales, marketing, and logistics departments to provide seamless service. Requirements • Languages: Native/bilingual proficiency in both Dutch and French (written and spoken)., • Proficiency in English., • Communication: Strong verbal and written communication skills with a customer-oriented mindset., • Experience: Previous experience in customer service, helpdesk, or a call center environment is highly preferred., • Tech Skills: Proficient in using computers, Microsoft Office, and CRM tools (e.g., Salesforce)., • Soft Skills: Strong problem-solving abilities, patience, and the ability to work under pressure.

Experience the power of a game - changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Team Leader in Barcelona, you will be part of our team of game-changers who are powering the brands of the future in fashion. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As a Team Leader you will: • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements, • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly, • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment, • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations, • Communicate expectations to employees and provide timely updates, • Provide subject matter expertise in handling escalated customer calls as needed, • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities, • Stay current on internal work processes, policies and procedures. Attend required manager development training, • Promote the Concentrix values through both behaviour and attitude, including being an advocate for team members Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: • Associate's degree in related field with two to four years of relevant experience preferred, • Highly motivated individual with skills to develop and coach team members to achieve performance expectations, • Work well under pressure and follow through on items to completion, • Strong communication skills, both written and verbal, • Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable, • Ability to mentor, coach and provide direction to a team of employees, • Willingness to work a flexible schedule If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: • Full-time 39 hours/week permanent contract: Monday to Friday from 15:00 to 00:00, • Salary 23.000 euros gross/year + up to 6.000 euros gross/year in bonus, • Good location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs, specialized courses, Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1707141

WHO WE ARE Konecta is a leading innovative global service provider in customer management, business processes and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. MISSION OF THE ROLE We are seeking a native or bilingual English speaker to join our team in Barcelona. You will work in the inbound service as a customer assistance for one of our clients. RESPONSIBILITIES Handle inbound customer contacts by phone or email Provide professional and efficient customer support in a call center environment. Understand customer needs and provide accurate information following procedures and guidelines. Resolve customer inquiries and escalate complex cases when necessary. Complete tasks such as case follow-up, data entry, and request processing. Follow company policies, quality standards, and data protection rules. REQUIREMENTS Native or bilingual English speaker. Available to work from our offices in Barcelona. Strong communication skills and computer proficiency. Passion for delivering outstanding customer service. A proactive, solution-oriented attitude with the ability to thrive in a fast-paced environment. WHAT WE OFFER Comprehensive onboarding training, along with regular training sessions to support your professional growth. An exceptional office location offering a unique work environment with breathtaking sea views. Attractive benefits: access to a discount portal for a wide range of experiences, as well as a discount on private health insurance. Strong potential for career growth and advancement within our organisation. We are a company committed to equal opportunities for women and men, with a strong focus on fairness in all our positions. We are a company committed to equal opportunities for women and men, with a strong focus on fairness in all our positions.

Tu próximo destino profesional empieza aquí 🚀 ¿Te motiva liderar equipos, impulsar su desarrollo y asegurar que el servicio al cliente sea excelente cada día? En RACC buscamos una persona para asumir el rol de Team Leader, en nuestro departamento de asistencia en carretera. Tu misión será acompañar y guiar a tu equipo de gestores, asegurando que se cumplan los objetivos de productividad, calidad y tiempos de respuesta. Para ello, contarás con herramientas de seguimiento diario, gestión operativa en tiempo real y, sobre todo, con tu capacidad de liderazgo cercano y motivador. ¿Cuáles serán tus funciones? Gestión de equipo y desarrollo: -Realizarás sesiones de feedback mensuales con cada gestor, enfocadas en su rendimiento, desarrollo y bienestar. • Crearás un ambiente positivo, reconociendo logros y fomentando el espíritu de equipo., • Estarás atento/a al clima laboral y propondrás acciones formativas personalizadas., • Facilitarás una comunicación abierta y bidireccional, asegurando que todos estén alineados con los procedimientos y objetivos. Seguimiento de indicadores: -Revisarás a diario los principales KPIs del equipo: tiempos de respuesta, productividad, disponibilidad de recursos… • Detectarás desviaciones, analizarás causas y propondrás mejoras., • Compartirás tendencias y oportunidades con RS y Gerencia. Gestión operativa en tiempo real: -Supervisarás el servicio en directo, ajustando recursos según las necesidades del momento. • Organizarás la planificación del equipo para que todo funcione de forma ágil y eficiente. -Velarás para que nuestros clientes reciban siempre un servicio de calidad. ¿Qué necesitas para ser Team Leader en RACC? • Al menos 2 años de experiencia en atención al cliente (idealmente en call center)., • Catalán, nivel avanzado., • Haber coordinado equipos y/o proyectos., • Buen manejo de herramientas ofimáticas (Excel, PowerPoint) -Capacidad para colaborar con distintos departamentos y adaptarte a cambios. • Autonomía, iniciativa y ganas de mejorar cada día ¿Por qué escoger ser Team Leader en RACC? Buen ambiente: Para nosotros la colaboración y compromiso con los equipos es imprescindible. ¡Siempre vas a tener el apoyo de tu equipo para conseguir vuestros objetivos, porque formar parte del Yellowteam es como estar en familia! Y no te pierdas nuestros Afterworks, ideales para crear vínculos con más personas del RACC. Apostamos por tu desarrollo profesional: Para nosotros la formación es imprescindible para que te adaptes bien a la empresa, por ello tus dos primeras semanas realizaras una formación remunerada. Desde tu primer día te sentirás acogido y acompañado tanto por tu equipo como por tu responsable para integrarte en la posición. Ofrecemos crecimiento y trayectoria para que sigas retándote con nosotros! Proyectos que inspiran: Si lo tuyo es la formación, podrás participar más adelante de nuestro proyecto de RACC Expert donde poder enseñar y acompañar a las nuevas incorporaciones de los equipos de Ventas. Si en cambio lo que te apasiona es poder colaborar con acciones sociales y estar implicado/a en actividades de bienestar integral para los equipos podrás unir-te a nuestro equipo de YellowLovers! Te ofrecemos estabilidad, contrato indefinido. Sin límites para tu éxito: Tendrás un salario fijo atractivo + un variable Horario: 14H a 22H. Te ofrecemos una jornada completa de lunes a domingo rotativos según ciclos, librando dos días seguidos a la semana y dos fines de semana al mes. Salario fijo atractivo + variable en función de consecución de objetivos. Formato híbrido Amplia gama de beneficios a tu alcance: 1.Descuentos en productos y servicios RACC ¡Serás socio desde el primer día de forma gratuita! 2.Programa de retribución FlexiRacc (guardería, tarjeta transporte, seguro de salud y muchas cosas más...) 3.Racc Discovery, con acceso a diferentes cursos donde seguir formándote durante toda tu experiencia en RACC 4. Queremos garantizar el bienestar integral de nuestro Yellowteam, por ello tendrás acceso a diferentes actividades durante el año. Únete al RACC y empieza la carrera de tu vida con nosotros 💛

CLIENT SERVICES AGENT – RESIDENTIAL (BARCELONA) Bcn Advisors | Luxury Real Estate En Bcn Advisors, firma especializada en real estate residencial de lujo en Barcelona, buscamos incorporar un/a Client Services Agent con fuerte ADN comercial, idealmente proveniente de entornos BPO o inside sales, acostumbrado/a a trabajar con objetivos exigentes y alto volumen de leads. Esta posición es clave en la conversión de oportunidades, siendo el primer punto de contacto y responsable de transformar leads en visitas efectivas y oportunidades reales de venta. Misión del puesto Gestionar y convertir leads entrantes en oportunidades comerciales reales, cualificando de manera estratégica a los clientes y asegurando su avance en el funnel de ventas hasta su asignación efectiva y cierre potencial. Responsabilidades principales • Gestionar un alto volumen de leads entrantes (portales, web, inbound) con enfoque comercial., • Contactar de forma proactiva a potenciales compradores (llamadas, follow-ups, reactivación de leads)., • Cualificar clientes con criterio de venta (capacidad de pago, urgencia, motivación y fit con producto)., • Impulsar la conversión de leads a visitas y oportunidades concretas de cierre., • Aplicar técnicas de venta consultiva para generar interés y avanzar oportunidades., • Hacer seguimiento constante hasta asegurar avance en el pipeline., • Coordinar visitas con el equipo comercial optimizando agendas y cierres., • Registrar toda la actividad en Salesforce, asegurando control del funnel., • Cumplir y superar KPIs comerciales (contactabilidad, conversión, citas generadas, etc.)., • Garantizar una experiencia de cliente premium sin perder foco en resultados. Perfil que buscamos • Experiencia sólida en ventas (Ideal BPO, call center, inside sales, SDR o similares)., • Historial de cumplimiento de objetivos comerciales., • Mentalidad de cierre, orientación a resultados y competitividad sana., • Excelente comunicación y habilidades de persuasión., • Capacidad para gestionar volumen sin perder foco en conversión., • Valorable experiencia en real estate o sectores de alto valor., • Español e inglés fluidos., • Catalán muy valorable., • Residencia en Barcelona o alrededores. Qué ofrecemos • Incorporación a una firma de real estate de lujo con fuerte posicionamiento en Barcelona., • Rol comercial con impacto directo en resultados del negocio., • Entorno dinámico, exigente y orientado a performance., • Formación continua en ventas, producto y mercado., • Herramientas y procesos optimizados para maximizar conversión., • Posibilidades de crecimiento dentro del área comercial., • Paquete competitivo con fijo + variable atractivo ligado a resultados. Si quieres formar parte de un proyecto en crecimiento dentro del sector residencial premium en Barcelona, nos encantará conocerte.

LETI Pharma somos una compañía biofarmacéutica, independiente y de capital familiar. Especializados en alergia e inmunoterapia, salud animal y cuidado integral de la piel, nuestra prioridad es contribuir al aumento de la salud y el bienestar de la sociedad. La innovación y el desarrollo de productos de alto valor nos han llevado a ser una empresa global líder en segmentos especializados de salud y bienestar. Con sede central en Barcelona, y planta productiva y laboratorio de investigación en Madrid, contamos también con filiales en Alemania y Portugal. En LETI Pharma creemos en las personas, por eso promovemos un entorno laboral diverso e integrador, promoviendo la transparencia y la confianza mutua a través de la comunicación abierta. Apostamos por nuestros equipos y su desarrollo personal y profesional. Estamos en búsqueda de un/a Customer Service con el objetivo de proporcionar información, soporte y una atención excelente a los clientes sobre los productos y servicios de todas las áreas de negocio (ALE, MSC, AH, DIAG e Internacional). El rol combina gestión operativa, resolución de incidencias a lo largo de la cadena de suministro, coordinación con múltiples áreas y participación en proyectos de mejora continua orientados a la optimización del servicio y los procesos Se trata de una posición temporal en contratación por suplencia y en formato presencial 100% en nuestras oficinas ubicadas en Barcelona. Responsabilidades: 1.Gestión Operativa del Servicio • Tramitación y seguimiento de pedidos de todas las áreas (ALE, MSC, AH, DIAG e Internacional)., • Gestión de avisos de devolución y actualización de tarifas y precios especiales., • Atención y respuesta a consultas vía teléfono, email o plataformas digitales, tanto de clientes internos como externos., • Resolución de incidencias y reclamaciones a lo largo de la cadena de suministro, coordinando con operadores logísticos, transportistas y departamentos internos., • Registro y seguimiento de incidencias en SAP, cumpliendo los procedimientos definidos. 2.Gestión de Proyectos & Mejora Continua • Participar en proyectos orientados a la optimización de procesos, digitalización o mejora de la experiencia del cliente., • Identificar oportunidades de mejora detectadas en la relación con clientes y trasladarlas a las áreas correspondientes., • Contribuir a la actualización de procedimientos y documentación operativa. 3.Especialización Operativa (según área) • Alergia: input de vacunas, pedidos Flomys, pricks, productos auxiliares, preparaciones especiales, canal delegado, call center., • DIAG: gestión de pedidos específicos del área., • Back‑up Data Management: apoyo puntual en tareas críticas cuando sea necesario. Conocimientos y Experiencia Requerida • Experiencia demostrable en atención al cliente (mínimo 2 años)., • Conocimientos de SAP (O2C) o herramientas similares., • Dominio de Microsoft Office y herramientas de gestión de email., • Formación Profesional en Administración y Gestión. Si cuentas con la experiencia requerida en el sector y en posiciones similares, ¡es tu oportunidad! LETI Pharma promueve el desarrollo profesional y personal de todas las personas colaboradoras, asegurando la igualdad de oportunidades en todos los procesos y normativa interna. En esta línea, LETI Pharma no acepta ningún tipo de discriminación por motivos de sexo, edad, raza, religión, origen, procedencia, opinión política, discapacidad o cualquier otro motivo discriminatorio ni cualquier conducta hostil, abusiva u ofensiva o acoso. Así, todas las personas colaboradoras de Leti Pharma serán tratadas de manera justa y con respeto.

Desde Hays estamos buscando un responsable de equipo de contact center para empresa multinacional con oficinas en Sant Boi de Llobregat, Barcelona. ¿Qué harás en tu día a día? Serás el responsable de un equipo de 35 personas aprox. y realizarás las siguientes funciones: Planificación y previsión de los flujos, turnos de trabajo, volumen, etc. Atención de llamadas, gestión del buzón, resolución de incidencias, coordinación con los técnicos, escalada de llamadas, etc. Gestionar al equipo a nivel de kpi's, implementar procesos y políticas, campañas, etc. Controlar la calidad del servicio prestado. Reporting. ¿Qué buscamos? Para ello, buscamos candidatos con experiencia sólida anterior gestionando equipos grandes y prestando servicio en un call center con posiciones como responsable de atención al cliente, o responsable de contact center, o gerente de servicio al cliente. ¿Qué ofrecemos? Ofrecemos posición estable con contrato indefinido. Horario de oficina de Lunes a Viernes. Salario fijo de 50.000€ brutos/año + variable (Bonus por objetivos). Incorporación en marzo. Si estás valorando un cambio o conoces a alguien que pueda estar interesado/a, puedes enviarnos tu CV. La confidencialidad está garantizada durante todo el proceso.

Buscamos un/a Ejecutivo/a de Televentas joven, proactivo/a, empático/a y orientado/a a resultados, que quiera crecer en los Centros de Adelgazamiento Carla Nogués, empresa en plena expansión y líder en el sector de la estética avanzada, para formar parte del equipo comercial. Será responsable de la gestión completa de los leads: desde su descarga y contacto inicial, hasta el seguimiento, agendamiento de citas y en ocasiones cierre de ventas telefónicas de tratamientos y promociones. Responsabilidades principales • Descargar y organizar diariamente los leads provenientes de las campañas digitales y otras fuentes., • Contactar telefónicamente a potenciales clientes interesados en los tratamientos y servicios de los centros., • Realizar seguimiento constante a los leads que no responden o no concretan la primera llamada., • Agendar primeras visitas en los centros, asegurando una experiencia fluida y profesional para el cliente., • Presentar y vender tratamientos, planes y promociones por teléfono, de acuerdo con los protocolos y objetivos comerciales establecidos., • Registrar y actualizar la información de cada contacto en la base de datos., • Colaborar con los equipos de marketing y de atención en los centros para optimizar la conversión de clientes., • Cumplir con los objetivos de ventas y agendamientos semanales y mensuales. Requisitos • Experiencia mínima de 1 año en ventas telefónicas, call center o telemarketing, idealmente en la industria de salud, belleza o bienestar., • Habilidad demostrada para convertir leads en clientes., • Excelentes habilidades de comunicación y persuasión., • Capacidad para manejar objeciones y cerrar ventas con empatía y profesionalismo., • Buen manejo de herramientas digitales, CRM, hojas de cálculo y plataformas de comunicación online (Dropbox, Google Sheets, Google Docs, etc), • Orientación a resultados, compromiso y actitud positiva., • Indispensable Catalán. Se valorará • Experiencia previa en centros de estética, nutrición o adelgazamiento., • Conocimiento básico de marketing digital o gestión de leads., • Disponibilidad para trabajar en modalidad presencial, según necesidades del equipo. Ofrecemos • Incorporación a una marca líder en el sector de adelgazamiento y estética integral., • Capacitación inicial y continua en técnicas de venta, productos y servicios., • Excelente ambiente laboral y posibilidad de crecimiento dentro de la empresa., • Sueldo fijo (16.000 brutos/año) con progresión salarial ligada al desempeño, la consecución de objetivos y la evolución dentro de la empresa. Si quieres formar parte de una empresa y crecer como uno de los pilares fundamentales de su área comercial, este es tu momento ¡Te esperamos!

Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Team Leader, Operations in Malaga, you will be part of our team of game-changers driving performance, engagement, and customer experience. What you will do in this role • Supervise the day-to-day performance and attendance of a team of call center associates, ensuring alignment with company policies and legal requirements., • Provide regular coaching and feedback to team members to drive performance and consistently achieve KPIs., • Identify performance gaps, implement action plans and corrective measures, and support employee development., • Ensure the team delivers high-quality service that meets contractual KPIs and financial expectations., • Handle escalated customer cases and act as a subject matter expert when needed., • Lead team meetings, communicate updates clearly, and foster a positive, engaged team environment aligned with company values. Your qualifications • Have a proficient or bilingual level of French and advanced English, • 2–4 years of experience in customer service or call center environments, with leadership exposure preferred., • Strong coaching, mentoring, and team management skills with the ability to drive performance., • Excellent communication skills (written and verbal)., • Ability to multitask, prioritize, and meet deadlines in a fast-paced environment., • Proactive, results-driven, and able to work under pressure with strong follow-through., • Flexible and adaptable, with the ability to lead teams effectively and support business needs. What’s in it for you • In this role, we offer benefits that help you support your unique lifestyle:, • Full-time 39 hours/week – permanent contract Monday to Friday from 9:00 to 18:00, • Salary 22.200€ gross/year + up to 6.600€ gross/year performance bonus + private medical insurance, • Great location in Malaga, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1715911

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: • Build, manage and lead a team of customer services to handle all after-sales support customer enquiries, • Write, set up and create SOPs for after-sales customer support and service excellence, • Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed, • Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner, • Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels, • Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: • 10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes), • Experience in a call center support role highly regarded, • Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails, • Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence, • Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Hola Consultores, S.L somos una empresa especializada en la provisión de Servicios TIC e Ingeniería para la gestión empresarial. Trabajamos diseñando soluciones a medida de las necesidades de nuestros clientes. Somos una empresa 2.0 innovadora donde las personas son muy importantes para nosotros. La ética, transparencia, imparcialidad e independencia forman parte de nuestra filosofía. 📌Only residents in (BARCELONA, Spain) 🛩️ We are excited to announce an opening for the position of Customer Response Agent.¡, (not Call Center Agent) in a Company Airline. 🛩️ We are looking for the following profiles • SPANISH / ENGLISH + FRENCH Responsibilities: • Provide timely and proactive information in case of any disruption during daily operations., • Offer solutions and assistance to customers affected by external factors such as weather conditions, volcanic eruptions, bird strikes, strikes, and other operational challenges., • Proactively offer airport alternatives for potential overbooking situations and assist with hotel bookings, new flight tickets, meals, ground transport, and other customer needs., • Make courtesy calls to customers with special needs and monitor sensitive cases., • Maintain a high level of professionalism and empathy while addressing customer concerns and needs., • Collaborate closely with other departments, including Operations, Customer Service, and Ground Services, to ensure a smooth customer experience and quick issue resolution., • Act as a liaison between customers and relevant internal teams to facilitate seamless communication and problem-solving., • Use the company's CRM system to document interactions, update customer profiles, and track issue resolution., • Perform cost control for all actions taken., • Handle administrative tasks such as:, • Proactive management of booking issues., • Creating and sending passenger certificates or communications after operational disruptions or delays., • Supporting the finance department with fraud and chargeback management. Requirements: • Previous experience in a customer service role, preferably in the aviation industry., • Excellent communication skills, both verbal and written, with a strong command of the English language., • Proficiency in French is required., • Ability to stay calm and composed in high-pressure situations and effectively manage customer expectations., • Quick learning ability with a strong focus on customer satisfaction., • Strong problem-solving and decision-making abilities., • Proficiency in using customer service software, CRM systems, and other relevant tools., • Flexibility to work in shifts, including nights, weekends, and holidays., • A passion for delivering exceptional customer service and going above and beyond to meet customer needs. El salario son 22.000€ brutos al año (Dependiendo de los idiomas hablados), por 40 horas semanales, incluyendo la turnicidad, la nocturnidad y el trabajo en fines de semana/festivos en el salario. ¡Únete a nuestro equipo! ¡En Hola Consultores apostamos por ti!

En Proclinic Group somos líderes del sector dental porque nos une una misma ilusión: entregar siempre las mejores soluciones a los profesionales del dental. Llevamos más de 40 años siendo el grupo líder en soluciones odontológicas. Aquí y también más allá. Abriendo nuevos mercados y áreas de negocio cada año. Queremos seguir creciendo de forma responsable con el planeta, con la sociedad y con todos nuestros colaboradores. Para ello estamos buscando un/a persona para nuestro departamento de SAT Call Center. ¿Qué esperamos de ti? Que de manera progresiva te adaptes en el departamento, y puedas dar un buen servicio de atención al cliente, realizando las gestiones pertinentes. ¿Cuál será tu responsabilidad? · Atender a las empresas clientes por teléfono y por e-mail, para confirmar citas, informar sobre presupuesto y situaciones diversas, etc. siempre transmitiendo imagen de profesionalidad y excelencia del servicio. · Recibir y gestionar los partes de servicio, así como también los envíos de reparaciones. · Realización de pedidos del material. · Preparar los presupuestos solicitados, etc. -Hard: CFGS Administrativo o similar, con experiencia en atención al cliente telefónica, a poder ser en servicios técnicos. • Soft: Necesitamos incorporar una persona activa, con ganas de aprender y de desarrollarse y con buenas habilidades sociales y de comunicación. Esto es lo que te espera en Proclinic Group. ¿Te lo vas a perder? • Trabajarás en una empresa consolidada con espíritu de start up. ¡No nos conformamos con ser líderes!, • Vivirás el crecimiento internacional de una compañía que ya es líder en España y se está asentado en los principales mercados europeos., • Trabajarás en un equipo multidisciplinar y multicultural., • Disfrutarás de múltiples beneficios sociales, • Recibirás formación continua, • Podrás teletrabajar 8 días al mes, • Horario de lunes a viernes de 9 a 18 horas Igualdad de oportunidades Apostamos, sin excusas, por una manera de trabajar verdaderamente sostenible, ética y responsable. Buscamos a aquellas candidaturas que nos ayuden a impulsar juntos la salud bucodental de forma sostenible independientemente de la raza, sexo, la identidad de género, la orientación sexual, la etnia, la religión, la discapacidad, la nacionalidad o la edad. Sabemos de que en el futuro seguiremos siendo el grupo líder en soluciones odontológicas. Porque continuaremos entregando, cada día, lo mejor para que cada vez más personas tengan acceso a una mejor salud bucodental. Eres la candidatura ideal si: • Quieres formar parte de un proyecto apasionante en constante evolución, • Sabes que el B2B puede ser más interesante que el B2C si nos lo proponemos, • Te gusta trabajar en equipo y crees en un propósito común. Si quieres formar parte de este gran equipo, inscríbete a nuestro anuncio

¿Has escuchado hablar de NTT Data? Somos una consultoría tecnológica multinacional presente en 50 países. Trabajamos en diferentes sectores ofreciendo soluciones y diferentes servicios de consultoría en los sectores de Telecomunicaciones; entidades financieras, como banca y seguros; Industria; Utilities; sector público y sanidad. Dentro de los servicios de consultoría que ofrecemos nos destacamos en el tecnológico pero también ofrecemos desde el área de Business y estrategias de negocio; y BPS (Business processes services), referente al BackOffice y externalización de procesos. Buscamos perfil para gestión de equipos para un servicio de call center. Buscamos personas proactivas, orientadas a resultados. Requisitos: • Titulación universitaria, • Requisito indispensable nivel C catalán, • Experiencia mínima de 3-5 años como coordinador o responsable de proyectos de call center y de atención ciudadana Soft skills: • Trabajo en equipo, • Flexibilidad para la adaptación a nuevas tareas y responsabilidades, • Habilidades comunicativas para hablar en público y liderar reuniones con cliente, • Conocimiento en temas de IA y transformación de proyectos o servicios Tareas a realizar : • Coordinación de los equipos de trabajo del proyecto e intermediación de los mismos con cliente, • Seguimiento mensual del proyecto: facturación, revisión SLA, control posibles penalizaciones, • Control económico global del proyecto: seguimiento del presupuesto, grado de avance, Forecast, • Interlocución directa con cliente: desarrollo del servicio, gestión de incidencias, cambios en la opreativa... etc, • Conocimiento de todas las tareas del servicio y dominio de la operativa diaria, para establecer prioridades y cambios estratégicos, • Mejora continua del servicio, • Aplicación de la IA y eficiencias al servicio ¿Qué ofrecemos? 💼Contrato indefinido desde el primer momento. 💰 Remuneración acorde a tu experiencia y conocimientos. 💳 Beneficios flex, para destinar parte del salario a beneficios sociales (ticket restaurant, ticket transporte, guardería) repercutiendo en un ahorro fiscal + Ayuda flex telework 📅 Modelo de trabajo híbrido y jornada de trabajo completa (Lunes a viernes de 8hs a 17hs) 🏖 23 días de vacaciones + 2 días que ofrece la compañía: 24 y 31 de diciembre 📝 Acceso gratuito a los cursos de nuestra universidad corporativa (idiomas, formación técnica y habilidades competenciales). 🅿 Contamos con Parking en nuestras oficinas que puedes reservar a través de una app. 🌏 Ambiente laboral diverso, creativo, colaborativo y multinacional. Si todo lo que has leído te encaja… ¡NTT DATA es tu sitio! Porque hemos iniciado este año con dos reconocimientos que nos posicionan como una de las mejores empresas para trabajar: revalidamos la certificación Top Employer España por 9º año consecutivo, y además, a nivel mundial hemos recibido por primera vez la distinción Top Employer Global. Únete a un equipo que apuesta por el desarrollo integral de sus profesionales, elige el modelo de trabajo que mejor se adapte a ti, y colabora en un entorno diverso, donde cada persona tiene su propia singularidad. Creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. #WeAreAllUnique #YouMakeUsUnique

We are looking for a hands-on, curious, and self-driven engineer with strong VoIP, cloud infrastructure, and networking skills to join our technical organization as a VoIP Engineer. In this role, you will design, operate, and continuously improve the infrastructure that powers our real-time voice services, spanning FreeSWITCH, Kamailio, OpenStack, and critical routing and security components. You will help ensure our platform is secure, resilient, and high-performing, with predictable behaviour under load and clear observability for troubleshooting and optimisation. This is a deeply technical engineering role where you will combine expertise in SIP/VoIP, OpenStack administration, IP networking, and firewalls to keep our voice platform robust and efficient. You will work across signalling and media, routing, firewalls and automation, with plenty of room to refine existing solutions, improve reliability, and reduce operational toil over time. What You Will Do • Design, deploy and operate FreeSWITCH-based voice workloads as part of a highly available, carrier-grade platform., • Configure and maintain Kamailio as a SIP proxy/registrar for routing, load distribution and security policy enforcement., • Administer and optimize OpenStack environments, including computer, networking and storage, with a focus on stability, capacity and security., • Configure, operate and harden Mikrotik firewalls, including routing, NAT, VPN/IPsec and traffic shaping relevant to real-time voice., • Design and maintain IP routing for SIP and RTP traffic, ensuring low latency, high availability, and clear traffic segmentation., • Implement and manage IPsec tunnels and other secure connectivity mechanisms to integrate with partners, carriers, and customers., • Monitor and troubleshoot end-to-end call flows across FreeSWITCH, Kamailio, network devices, and underlying infrastructure., • Build and maintain automation, scripts and runbooks to streamline provisioning, configuration, upgrades and incident response., • Contribute to improving observability of the platform (metrics, logs, traces) and use data to drive performance and reliability improvements., • Document architectures, configurations, and operational procedures in a clear and maintainable way. Who We Are Looking For • Several years of hands-on experience (+5 years) running infrastructure for VoIP, real-time communications, or telecom platforms., • Strong practical experience with FreeSWITCH in production, including configuration, scaling and troubleshooting., • Solid OpenStack knowledge with demonstrable experience in day-to-day administration, upgrades and problem resolution., • Deep understanding of IP networking and routing, especially in the context of SIP and RTP (subnetting, routing protocols, QoS concepts)., • Experience configuring and operating Mikrotik firewalls in complex environments., • Proven experience with IPsec and related secure connectivity technologies in production setups., • Comfortable working with Linux systems in an operational context, including troubleshooting, scripting and basic performance tuning., • Ability to analyse complex technical issues, structure problems, and drive them to resolution with a high degree of ownership., • English and Spanish proficiency, both spoken and written, at a professional level, enabling effective collaboration and clear documentation. Very Good To Have • Experience developing or maintaining tooling in C# to support platform operations or integrations., • Experience with Python for automation, scripting, and integration with APIs or internal tools., • Broader Linux administration experience, including system hardening, package management and service supervision., • Experience with Ansible for configuration management and repeatable infrastructure changes. Who are we? Enreach is a company that adds value to its customers and believes in the professional growth of people. We are the European market leader in IP telephony and Unified Communications as a Service (UCaaS). Thanks to our team of specialists in development, cloud, and real-time voice and video communications, we design and deliver a complete portfolio of collaborative technologies and convergent telecommunications services for businesses (Unified Communications, Contact Center Services, collaboration, Virtual PBX, SIP Trunking, etc.). We believe in collective leadership and build our project on foundations such as closeness, flexibility, respect, and innovation. What do we offer? • A stable project with a permanent contract and flexible compensation options, including meal vouchers, transportation, childcare, and private health insurance., • Flexible working hours with a shorter workday on Fridays., • We follow a hybrid organizational model that combines the work–life balance benefits of remote work with on-site collaboration in our Barcelona office (a minimum of 2 days per week), fostering team cohesion., • A collaborative environment where we encourage autonomy and the ability to propose improvements that truly make a difference (Holacracy)., • Centrally located, modern, and bright offices. You can enjoy a spacious kitchen area, a relaxation zone, an arcade machine, and coffee, tea, and fruit available to you every day. If all of this sounds interesting to you and you would like to be a new member of our family, do not hesitate to apply for the vacancy! At Enreach, we are committed to promoting equality in the workplace. We strive to ensure equal opportunities and actively work to remove any barriers to professional growth and development. It is important to us that everyone feels welcome and uniquely valued, which is why we focus on fostering a diverse and inclusive work environment. We celebrate our diversity, as it drives creativity, entrepreneurship, and innovation ✨

⚡Do you dare to lead the digital transformation to create a more sustainable world? 🌳 At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. Barcelona Digital Technology Center is part of Schneider Digital: enabling Schneider-Electric digital transformation by delivering Business Requirements. Part of the ERP Center of Excellence you will be supporting SAP ERPs and configuring new solutions making digital initiatives a reality. What will you do? • Support SAP ERP Solutions in Europe: Provide functional support and run SAP ERP systems., • Manage Solution Issues: Handle escalated issues, ensure tickets are resolved, tested, and closed properly., • Configure SAP Components: Set up Master Data, Document Types, special order types, Availability Check, Material Listing/Exclusion, Rebate processing, Deliveries, and Post Goods Issues., • Configure and Roll out projects: Work on SAP system developments and new projects/roll outs., • Analyze Release Content: Review release content and recommend testing strategies., • Collaborate with Teams: Work closely with Business, Regional, and international teams to meet project and enhancement expectations., • Participate to technological landscape transformation: Participate to major transformation programs like our move from SAP ECC to S4Hana public cloud. What qualifications will make you successful for this role? • Extensive experience with SAP and functional knowledge on Supply Chain and Manufacturing Processes, • SAP Experiences as consultant in the area SAP Warehouse Management (Core template design / build / validation, roll-out and support) - Warehouse Management (WM) with HUM (Handling Unit Management) and SAP MM modules, • Good knowledge of SAP functional (processes, available functionalities, …) and technical background (customizing, environment, transport orders, …), different stages of projects (run, deployments, testing, …) as well as project management skills (planning follow-up, teamwork, multiple teams interaction, • Experience in SAP implementation, Support and Global Roll out Projects., • Good understanding of SAP enterprise Structure and interface concept and management., • S4 certified and work experience is preferrable., • ABAP knowledge is a plus to facilitate analysis and implementations. Behavioural Skills: • Adaptability & Flexibility, • Fluency in English, • Possess strong problem-solving skills with the ability to methodically analyze & resolve tech challenges., • A good mix of consultative skills, business knowledge, and technical expertise to achieve business expectations., • Team player and networking (colleagues as well as external partners), • Business Customer centric and capacity to deliver high level of service. What will you get? We adapt to you: 🕓 With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. 💻 We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. 🏝 Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. 📅 Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. 🧘Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). 💞 We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: 📱 With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more! 🏄From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. 🩺 Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: 🎯 With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. 🤑 We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. 🙌 We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. 💗 You will have life insurance for your protection. 💰 We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. 🎁 With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. 💚 Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter ___ Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Desde DIGI necesitamos incorporar a un/a Técnico de helpdesk que desarrollará las siguientes funciones: • Ejecutar las tareas asignadas al área de microinformática de soporte IT en primer nivel, asegurando el cumplimiento de plazos y la calidad requerida: Soporte a usuarios, incidencias en servicios y peticiones de cambios., • Implantación de soluciones IT (hardware y software), • Administración de la red corporativa de la empresa., • Configuración de PCs, Servidores, NAS, impresoras y administración de estos recursos., • Interlocución con técnicos de otros departamentos (desarrollo de software, soporte IT, centralita)., • Cumplimiento de los KPI y parámetros de calidad de los servicios del área de microinformática. Requisitos: • Formación: FP Informática grado medio / superior., • Experiencia: Al menos 2 años ejerciendo funciones similares en empresa con más de 100 empleados., • Sistemas operativos: Windows Professional (7, 8, 10) , Windows Server 2003 -2008, 2012,2016, Linux/Unix, • Administración de redes Microsoft: Directorio Activo y Windows Server, • Redes TCP/IP: tanto configuración de hosts (Windows/Linux) como configuración de elementos de red (Switches, Routers) y de herramientas de monitorización de red: HP Openview, MRTG, otras, • Herramientas de administración: Clonado y prototipado de PCs, Backups, gestión remota, etc., • Servidores de correo: Microsoft Exchange, otros, • Soluciones de Voz/centralitas IP: Asterisk, Avaya, otros, • Conocimientos en seguridad: seguridad de la información, protocolos, etc., • Valorable Certificaciones en tecnologías IT/ Metodologías, • Idioma Inglés: Medio-Alto ¿Qué ofrecemos? • Contrato indefinido., • Teléfono móvil de empresa., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción, ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad:

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: Build, manage and lead a team of customer services to handle all after-sales support customer enquiries Write, set up and create SOPs for after-sales customer support and service excellence Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: ~10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes) ~ Experience in a call center support role highly regarded ~ Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails ~ Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence ~ Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

⚡ Do you dare to lead the digital transformation to create a more sustainable world? At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. Barcelona Digital Technology Center is part of Schneider Digital: enabling Schneider-Electric digital transformation by delivering Business Requirements. Part of the ERP Center of Excellence you will be supporting SAP ERPs and configuring new solutions making digital initiatives a reality. What will you do? Support SAP ERP Solutions in Europe: Provide functional support and run SAP ERP systems. Manage Solution Issues: Handle escalated issues, ensure tickets are resolved, tested, and closed properly. Configure SAP Components: Set up Master Data, Document Types, special order types, Availability Check, Material Listing/Exclusion, Rebate processing, Deliveries, and Post Goods Issues. Configure and Roll out projects: Work on SAP system developments and new projects/roll outs. Analyze Release Content: Review release content and recommend testing strategies. Collaborate with Teams: Work closely with Business, Regional, and international teams to meet project and enhancement expectations. Participate to technological landscape transformation: Participate to major transformation programs like our move from SAP ECC to S4Hana public cloud. What qualifications will make you successful for this role? Extensive experience with SAP and functional knowledge on Supply Chain and Manufacturing Processes SAP Experiences as consultant in the area SAP Warehouse Management (Core template design / build / validation, roll-out and support) - Warehouse Management (WM) with HUM (Handling Unit Management) and SAP MM modules Good knowledge of SAP functional (processes, available functionalities, …) and technical background (customizing, environment, transport orders, …), different stages of projects (run, deployments, testing, …) as well as project management skills (planning follow-up, teamwork, multiple teams interaction Experience in SAP implementation, Support and Global Roll out Projects. Good understanding of SAP enterprise Structure and interface concept and management. S4 certified and work experience is preferrable. ABAP knowledge is a plus to facilitate analysis and implementations. Behavioural Skills: Adaptability & Flexibility Fluency in English Possess strong problem-solving skills with the ability to methodically analyze & resolve tech challenges. A good mix of consultative skills, business knowledge, and technical expertise to achieve business expectations. Team player and networking (colleagues as well as external partners) Business Customer centric and capacity to deliver high level of service. What will you get? We adapt to you: With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more! From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. You will have life insurance for your protection. We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: Build, manage and lead a team of customer services to handle all after-sales support customer enquiries Write, set up and create SOPs for after-sales customer support and service excellence Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: ~10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes) ~ Experience in a call center support role highly regarded ~ Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails ~ Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence ~ Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: Build, manage and lead a team of customer services to handle all after-sales support customer enquiries Write, set up and create SOPs for after-sales customer support and service excellence Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: ~10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes) ~ Experience in a call center support role highly regarded ~ Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails ~ Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence ~ Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

p ¡Únete a Eurofred como emServices Technician /em! /ppSi te motiva ofrecer un servicio técnico de excelencia, resolver incidencias en equipos de climatización y participar activamente en la puesta en marcha y mantenimiento de nuestras soluciones, esta es tu oportunidad de formar parte de una compañía líder en climatización, confort y eficiencia energética. /ppbr/pp Tu misión /ppComo strongServices Technician /strong, serás responsable de garantizar la correcta instalación, reparación y mantenimiento de los equipos gestionados por Eurofred, asegurando siempre los más altos estándares de calidad y una atención excepcional al cliente. Tu rol será clave para asegurar la fiabilidad, seguridad y satisfacción de nuestros clientes. /ppbr/ppstrongTus responsabilidades principales incluirán: /strong /pulliResolver incidencias y averías, ofreciendo asesoramiento técnico especializado sobre nuestros productos. /liliRealizar puestas en marcha, reparaciones e intervenciones en campo de equipos de climatización. /liliEjecutar servicios de mantenimiento preventivo. /liliPlanificar OT’s y gestionar el cierre de intervenciones técnicas. /liliElaborar informes técnicos, realizar visitas de obra y comprobar averías. /liliAtender las consultas del Call Center Técnico. /liliGestionar el buzón del Servicio Técnico y dar respuesta adecuada y ágil. /li /ulpbr/pp Lo que buscamos /ppBuscamos una persona comprometida, orientada al cliente y con experiencia técnica demostrada. /ppbr/ppstrongRequisitos clave del rol: /strong /pulliFormación técnica de CFGM o CFGS en frío, instalaciones frigoríficas o similar. /liliCertificación/Formación acreditativa: strongManipulación de Gases Fluorados y/o RITE /strong. /liliExperiencia de 2–3 años en instalación, mantenimiento y/o reparación de equipos de climatización. /liliNivel nativo de español. /liliDisponibilidad para viajar y pernoctar puntualmente. /liliAlto compromiso con la calidad del servicio y el trabajo en equipo. /li /ulpbr/pp ¿Qué ofrecemos? /ppEn Eurofred cuidamos de nuestro equipo y te ofrecemos: /pulliEstabilidad laboral en una empresa consolidada y en crecimiento. /liliOportunidades reales de desarrollo profesional dentro del grupo. /liliUn entorno dinámico donde tu trabajo tiene un impacto directo en la satisfacción del cliente. /liliFlexibilidad y beneficios alineados con nuestra cultura de bienestar. /liliPrograma de referencias y políticas que fomentan la diversidad e igualdad de oportunidades. /li /ul

En Grupo TeamSystem somos una compañía tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales. Acompañamos a millones de clientes en su crecimiento a través de plataformas innovadoras, seguras y en la nube, y contamos con un equipo internacional en constante expansión. En TeamSystem España seguimos apostando por el desarrollo del talento y lanzamos la III Edición del Programa Talento Joven , una iniciativa dirigida a estudiantes y recién titulados/as con ganas de aprender, crecer y dar sus primeros pasos profesionales en un entorno tecnológico y colaborativo. A través de este programa de prácticas, te incorporarás al equipo de ventas para reforzar nuestro equipo comercial. Tu misión será contactar con leads cualificados provenientes de campañas de marketing y agendar reuniones de calidad para el equipo de Account Executives. No se trata de un perfil de call center ni de venta fría masiva: los leads ya están identificados y cuentan con datos de contacto. El foco estará en la cualificación rigurosa y la generación de oportunidades reales de negocio . Requisitos deseados 🙌 No dudes en aplicar si... • Hablas español a nivel nativo o avanzado y te comunicas de forma clara y persuasiva., • No temes coger el teléfono: la venta te motiva y disfrutas del proceso comercial., • Tienes capacidad de organización, priorización y autonomía., • Te sientes cómodo/a en entornos dinámicos, cambiantes y con ritmo de startup., • Te interesa desarrollar tu carrera profesional en ventas. Valorable ✨ • Experiencia previa en ventas, idealmente en entornos con sistema de comisiones., • Experiencia en empresas SaaS o entornos digitales., • Experiencia utilizando CRMs como HubSpot y capacidad para sacarles rendimiento., • Conocimiento de metodologías de cualificación y orientación clara a resultados., • Capacidad de investigación y preparación antes de contactar prospectos., • Experiencia en roles orientados al cliente (retail, restauración organizada u otros entornos con objetivos)., • Buen nivel de catalán y/o inglés., • Mentalidad analítica para cualificar correctamente oportunidades., • Perfil proactivo, adaptable y con mentalidad de crecimiento., • Más allá de la experiencia, buscamos actitud, ambición y hambre comercial. Queremos a alguien con iniciativa desde el primer día, mentalidad de mejora continua y enfoque claro en resultados. Principales responsabilidades y funciones 🖋️ Como SDR: • Serás el primer punto de contacto con potenciales clientes, representando a la empresa en cada interacción., • Mantendrás conversaciones estratégicas para identificar necesidades y cualificar oportunidades reales., • Comunicarás el valor de nuestra solución y cómo puede transformar la forma de trabajar de nuestros clientes., • Contactarás con prospectos a través de teléfono, email, chat u otros canales, adaptando tu mensaje según el interlocutor., • Trabajarás con CRM (principalmente HubSpot) para registrar actividad y hacer seguimiento eficaz., • Te convertirás en experto/a en nuestra plataforma, manteniéndote al día de novedades y lanzamientos. ¿Cuáles son Nuestros valores? 😊 INICIATIVA - Buscamos la excelencia , el impulso, el logro de resultados y el crecimiento de la empresa. Actuamos por el bien común y comprendemos, nos anticipamos y satisfacemos las necesidades de nuestros clientes. INNOVACIÓN – Creemos que las mejores soluciones se pueden generar a partir de la pluralidad de enfoques y visiones; construyendo valores y objetivos comunes. En nuestros equipos, damos espacio a los diferentes talentos que encarnan las personas y creamos oportunidades para que crezcan. INCLUSIÓN : Somos curiosos y valoramos las percepciones de otros. Siempre buscamos las mejores ideas , dentro y fuera de la organización. Siempre estamos buscando nuevas oportunidades como fuente de aprendizaje , sin desanimarnos por obstáculos o fracasos. Esta es la mentalidad que nos permite crecer, aprovechando al máximo nuestro potencial: no nos limitamos 🚀

Desde Hays estamos buscando un responsable de equipo de contact center para empresa multinacional con oficinas en Sant Boi de Llobregat, Barcelona. ¿Qué harás en tu día a día? Serás el responsable de un equipo de 35 personas aprox. y realizarás las siguientes funciones: Planificación y previsión de los flujos, turnos de trabajo, volumen, etc. Atención de llamadas, gestión del buzón, resolución de incidencias, coordinación con los técnicos, escalada de llamadas, etc. Gestionar al equipo a nivel de kpi's, implementar procesos y políticas, campañas, etc. Controlar la calidad del servicio prestado. Reporting. ¿Qué buscamos? Para ello, buscamos candidatos con experiencia sólida anterior gestionando equipos grandes y prestando servicio en un call center con posiciones como responsable de atención al cliente, o responsable de contact center, o gerente de servicio al cliente. ¿Qué ofrecemos? Ofrecemos posición estable con contrato indefinido. Horario de oficina de Lunes a Viernes. Salario fijo de 50.000€ brutos/año + variable (Bonus por objetivos). Incorporación en marzo. Si estás valorando un cambio o conoces a alguien que pueda estar interesado/a, puedes enviarnos tu CV. La confidencialidad está garantizada durante todo el proceso.

We are looking for a hands-on, curious, and self-driven engineer with strong VoIP, cloud infrastructure, and networking skills to join our technical organization as a VoIP Engineer. In this role, you will design, operate, and continuously improve the infrastructure that powers our real-time voice services, spanning FreeSWITCH, Kamailio, OpenStack, and critical routing and security components. You will help ensure our platform is secure, resilient, and high-performing, with predictable behaviour under load and clear observability for troubleshooting and optimisation. This is a deeply technical engineering role where you will combine expertise in SIP/VoIP, OpenStack administration, IP networking, and firewalls to keep our voice platform robust and efficient. You will work across signalling and media, routing, firewalls and automation, with plenty of room to refine existing solutions, improve reliability, and reduce operational toil over time. What You Will Do • Design, deploy and operate FreeSWITCH-based voice workloads as part of a highly available, carrier-grade platform., • Configure and maintain Kamailio as a SIP proxy/registrar for routing, load distribution and security policy enforcement., • Administer and optimize OpenStack environments, including computer, networking and storage, with a focus on stability, capacity and security., • Configure, operate and harden Mikrotik firewalls, including routing, NAT, VPN/IPsec and traffic shaping relevant to real-time voice., • Design and maintain IP routing for SIP and RTP traffic, ensuring low latency, high availability, and clear traffic segmentation., • Implement and manage IPsec tunnels and other secure connectivity mechanisms to integrate with partners, carriers, and customers., • Monitor and troubleshoot end-to-end call flows across FreeSWITCH, Kamailio, network devices, and underlying infrastructure., • Build and maintain automation, scripts and runbooks to streamline provisioning, configuration, upgrades and incident response., • Contribute to improving observability of the platform (metrics, logs, traces) and use data to drive performance and reliability improvements., • Document architectures, configurations, and operational procedures in a clear and maintainable way. Who We Are Looking For • Several years of hands-on experience (+5 years) running infrastructure for VoIP, real-time communications, or telecom platforms., • Strong practical experience with FreeSWITCH in production, including configuration, scaling and troubleshooting., • Solid OpenStack knowledge with demonstrable experience in day-to-day administration, upgrades and problem resolution., • Deep understanding of IP networking and routing, especially in the context of SIP and RTP (subnetting, routing protocols, QoS concepts)., • Experience configuring and operating Mikrotik firewalls in complex environments., • Proven experience with IPsec and related secure connectivity technologies in production setups., • Comfortable working with Linux systems in an operational context, including troubleshooting, scripting and basic performance tuning., • Ability to analyse complex technical issues, structure problems, and drive them to resolution with a high degree of ownership., • English and Spanish proficiency, both spoken and written, at a professional level, enabling effective collaboration and clear documentation. Very Good To Have • Experience developing or maintaining tooling in C# to support platform operations or integrations., • Experience with Python for automation, scripting, and integration with APIs or internal tools., • Broader Linux administration experience, including system hardening, package management and service supervision., • Experience with Ansible for configuration management and repeatable infrastructure changes. Who are we? Enreach is a company that adds value to its customers and believes in the professional growth of people. We are the European market leader in IP telephony and Unified Communications as a Service (UCaaS). Thanks to our team of specialists in development, cloud, and real-time voice and video communications, we design and deliver a complete portfolio of collaborative technologies and convergent telecommunications services for businesses (Unified Communications, Contact Center Services, collaboration, Virtual PBX, SIP Trunking, etc.). We believe in collective leadership and build our project on foundations such as closeness, flexibility, respect, and innovation. What do we offer? • A stable project with a permanent contract and flexible compensation options, including meal vouchers, transportation, childcare, and private health insurance., • Flexible working hours with a shorter workday on Fridays., • We follow a hybrid organizational model that combines the work–life balance benefits of remote work with on-site collaboration in our Barcelona office (a minimum of 2 days per week), fostering team cohesion., • A collaborative environment where we encourage autonomy and the ability to propose improvements that truly make a difference (Holacracy)., • Centrally located, modern, and bright offices. You can enjoy a spacious kitchen area, a relaxation zone, an arcade machine, and coffee, tea, and fruit available to you every day. If all of this sounds interesting to you and you would like to be a new member of our family, do not hesitate to apply for the vacancy! At Enreach, we are committed to promoting equality in the workplace. We strive to ensure equal opportunities and actively work to remove any barriers to professional growth and development. It is important to us that everyone feels welcome and uniquely valued, which is why we focus on fostering a diverse and inclusive work environment. We celebrate our diversity, as it drives creativity, entrepreneurship, and innovation ✨

We are looking for a hands-on, curious, and self-driven engineer with strong VoIP, cloud infrastructure, and networking skills to join our technical organization as a VoIP Engineer. In this role, you will design, operate, and continuously improve the infrastructure that powers our real-time voice services, spanning FreeSWITCH, Kamailio, OpenStack, and critical routing and security components. You will help ensure our platform is secure, resilient, and high-performing, with predictable behaviour under load and clear observability for troubleshooting and optimisation. This is a deeply technical engineering role where you will combine expertise in SIP/VoIP, OpenStack administration, IP networking, and firewalls to keep our voice platform robust and efficient. You will work across signalling and media, routing, firewalls and automation, with plenty of room to refine existing solutions, improve reliability, and reduce operational toil over time. What You Will Do • Design, deploy and operate FreeSWITCH-based voice workloads as part of a highly available, carrier-grade platform., • Configure and maintain Kamailio as a SIP proxy/registrar for routing, load distribution and security policy enforcement., • Administer and optimize OpenStack environments, including computer, networking and storage, with a focus on stability, capacity and security., • Configure, operate and harden Mikrotik firewalls, including routing, NAT, VPN/IPsec and traffic shaping relevant to real-time voice., • Design and maintain IP routing for SIP and RTP traffic, ensuring low latency, high availability, and clear traffic segmentation., • Implement and manage IPsec tunnels and other secure connectivity mechanisms to integrate with partners, carriers, and customers., • Monitor and troubleshoot end-to-end call flows across FreeSWITCH, Kamailio, network devices, and underlying infrastructure., • Build and maintain automation, scripts and runbooks to streamline provisioning, configuration, upgrades and incident response., • Contribute to improving observability of the platform (metrics, logs, traces) and use data to drive performance and reliability improvements., • Document architectures, configurations, and operational procedures in a clear and maintainable way. Who We Are Looking For • Several years of hands-on experience (+5 years) running infrastructure for VoIP, real-time communications, or telecom platforms., • Strong practical experience with FreeSWITCH in production, including configuration, scaling and troubleshooting., • Solid OpenStack knowledge with demonstrable experience in day-to-day administration, upgrades and problem resolution., • Deep understanding of IP networking and routing, especially in the context of SIP and RTP (subnetting, routing protocols, QoS concepts)., • Experience configuring and operating Mikrotik firewalls in complex environments., • Proven experience with IPsec and related secure connectivity technologies in production setups., • Comfortable working with Linux systems in an operational context, including troubleshooting, scripting and basic performance tuning., • Ability to analyse complex technical issues, structure problems, and drive them to resolution with a high degree of ownership., • English and Spanish proficiency, both spoken and written, at a professional level, enabling effective collaboration and clear documentation. Very Good To Have • Experience developing or maintaining tooling in C# to support platform operations or integrations., • Experience with Python for automation, scripting, and integration with APIs or internal tools., • Broader Linux administration experience, including system hardening, package management and service supervision., • Experience with Ansible for configuration management and repeatable infrastructure changes. Who are we? Enreach is a company that adds value to its customers and believes in the professional growth of people. We are the European market leader in IP telephony and Unified Communications as a Service (UCaaS). Thanks to our team of specialists in development, cloud, and real-time voice and video communications, we design and deliver a complete portfolio of collaborative technologies and convergent telecommunications services for businesses (Unified Communications, Contact Center Services, collaboration, Virtual PBX, SIP Trunking, etc.). We believe in collective leadership and build our project on foundations such as closeness, flexibility, respect, and innovation. What do we offer? • A stable project with a permanent contract and flexible compensation options, including meal vouchers, transportation, childcare, and private health insurance., • Flexible working hours with a shorter workday on Fridays., • We follow a hybrid organizational model that combines the work–life balance benefits of remote work with on-site collaboration in our Barcelona office (a minimum of 2 days per week), fostering team cohesion., • A collaborative environment where we encourage autonomy and the ability to propose improvements that truly make a difference (Holacracy)., • Centrally located, modern, and bright offices. You can enjoy a spacious kitchen area, a relaxation zone, an arcade machine, and coffee, tea, and fruit available to you every day. If all of this sounds interesting to you and you would like to be a new member of our family, do not hesitate to apply for the vacancy! At Enreach, we are committed to promoting equality in the workplace. We strive to ensure equal opportunities and actively work to remove any barriers to professional growth and development. It is important to us that everyone feels welcome and uniquely valued, which is why we focus on fostering a diverse and inclusive work environment. We celebrate our diversity, as it drives creativity, entrepreneurship, and innovation ✨

Buscamos teleoperadores/as para campaña de ONG!.Si tienes experiencia en ventas telefónicas o call center y te apetece formar parte de un proyecto con impacto, esto te interesa 👇.Experiencia en venta telefónica.Disponibilidad en turnos de 5h (mañana o tarde).Formación selectiva: 08/04 (incor

Coordinar y supervisar al equipo de call center. Actuar como nexo de unión entre el equipo de call center y el manager comercial. Escuchar y evaluar llamadas de manera periódica a través de herramientas como Digivoice y Aircall.

En TEMPS llevamos 30 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiencia, somos solventes y estamos comprometidos. Cualquier información adicional que necesite para este trabajo se encuentra en el texto a continuación. Asegúrese de leerla detenidamente y luego envíe su solicitud. ¿Tienes experiencia en atención al cliente y te apasiona el trabajo en un entorno internacional? Desde TEMPS, colaboramos con una empresa logística del sector químico, donde precisan incorporar a un/a Customer Service en la zona de Rubí. FUNCIONES: • Introducción de pedidos urgentes vía teléfonica o directamente recibidos a través del ERP., • Responder a las consultas de clientes respecto el status de sus pedidos, • Coordinación con la agencia de transportes para la entrega de los pedidos urgentes, • Coordinación con el departamento de Operaciones (Almacén) para la entrega de los pedidos urgentes, • Facturación y abono de incidencias, • Gestión de garantías en coordinación con el departamento técnico, • Apoyo en la gestión de los pedidos regular del mercado nacional y export, • Formación académica: Mínimo CFGM preferible Administración o Comercio Internacional (se valorará positivamente carrera universitaria), • Trato con cliente, • Inglés y francés medio - alto (ser capaz de atender llamadas básicas a los clientes y apoyo a la sección de Export)., • Horario: lunes a viernes de 09:00 a 18:00h., • Salario: 27.000€ b/a, • Contratación indefinida con la empresa., • Proyecto estable y de larga duración

Sobre nosaltres Gefa Preven som una empresa amb seu a Tortosa i amb presència consolidada a nivell espanyol en el sector de la prevenció de riscos laborals i el compliment normatiu. Busquem comercial amb experiència demostrable i habilitats digitals per liderar la venda telefònica o telemàrqueting. Aquest és un rol clau i estratègic : seràs peça clau en un dels projectes de creixement més estratègics i amb més recorregut dins l’empresa. Què faràs Gestió de vendes telefòniques i contactes comercials (call center). Seguiment de clients potencials i tancament d’acords comercials . Ús d’eines digitals i CRM per gestionar oportunitats. Detectar necessitats, assessorar i tancar acords amb autònoms i PIMES. Generar propostes comercials i fer-ne seguiment proactiu. Aportar idees, dades i millores contínues al procés comercial. Col·laboració amb l’equip de màrqueting i direcció comercial. Què busquem Experiència comercial prèvia (presencial o telefònica). Idealment, experiència en telemàrqueting o venda telefònica . Residència a les comarques de l’Ebre. Competències digitals i coneixement d’eines de gestió comercial. Formació mínima: Batxillerat (es valorarà Grau Universitari). Català i castellà fluïts. Perfil semi-sènior , amb lideratge i projecció interna. T’oferim Projecte estable i amb creixement real. Formació inicial en suport directe per entendre el servei i el mercat. Sou fix + bon variable per rendiment i reconeixement Rol clau en un projecte estratègic de creixement. Possibilitat real de créixer professionalment dins l’àrea comercial. Bon ambient i suport continu.

Job Description Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Program Manager in Barcelona, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. What you will do in this role • Lead and manage a team of Team Leaders, ensuring operational performance, employee engagement, and the consistent application of company policies and standards., • Monitor and analyze service level agreements (SLAs), operational metrics, and client scorecards, implementing improvement plans when needed., • Drive revenue and financial performance through forecasting, budgeting, and monitoring billable and non-billable activities., • Build and maintain strong relationships with client partners, participate in business reviews, and ensure delivery aligns with client expectations., • Collaborate with cross-functional teams including Training, HR, Quality, WFM, and Talent Acquisition to identify opportunities for operational improvements and implement action plans., • Conduct regular performance reviews and coaching sessions with direct reports, support team development, and foster a positive and productive work environment. Your qualifications • 7+ years of professional experience, including at least 2 years in a management or leadership role; call center or BPO experience preferred., • Strong leadership and coaching skills, with experience managing managers or team leaders and developing high-performing teams., • Proven ability to analyze operational performance and improve processes to meet business and client goals., • Excellent communication and stakeholder management skills, with the ability to present information clearly to internal teams and clients., • Strong organizational and project management skills, with the ability to prioritize tasks in a fast-paced environment., • Ability to work under pressure, solve problems effectively, and maintain a professional approach, with flexibility to adapt to business needs. What’s in it for you • Full-time 39 hours/week – permanent contract Monday to Friday from 9:00 to 18:00, • Salary base of 30.000 EUR gross/year + up to 4.000 EUR gross/year + Medical Insurance + Restaurant Card, • Great location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1710053

Al menos 2 años de experiencia en atención al cliente (idealmente en call center). Realizarás sesiones de feedback mensuales con cada gestor, enfocadas en su rendimiento, desarrollo y bienestar. Team Leader, en nuestro departamento de asistencia en carretera.

Job Description Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Program Manager in Barcelona, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. What you will do in this role • Lead and manage a team of Team Leaders, ensuring operational performance, employee engagement, and the consistent application of company policies and standards., • Monitor and analyze service level agreements (SLAs), operational metrics, and client scorecards, implementing improvement plans when needed., • Drive revenue and financial performance through forecasting, budgeting, and monitoring billable and non-billable activities., • Build and maintain strong relationships with client partners, participate in business reviews, and ensure delivery aligns with client expectations., • Collaborate with cross-functional teams including Training, HR, Quality, WFM, and Talent Acquisition to identify opportunities for operational improvements and implement action plans., • Conduct regular performance reviews and coaching sessions with direct reports, support team development, and foster a positive and productive work environment. Your qualifications • 7+ years of professional experience, including at least 2 years in a management or leadership role; call center or BPO experience preferred., • Strong leadership and coaching skills, with experience managing managers or team leaders and developing high-performing teams., • Proven ability to analyze operational performance and improve processes to meet business and client goals., • Excellent communication and stakeholder management skills, with the ability to present information clearly to internal teams and clients., • Strong organizational and project management skills, with the ability to prioritize tasks in a fast-paced environment., • Ability to work under pressure, solve problems effectively, and maintain a professional approach, with flexibility to adapt to business needs. What’s in it for you • Full-time 39 hours/week – permanent contract Monday to Friday from 9:00 to 18:00, • Salary base of 30.000 EUR gross/year + up to 4.000 EUR gross/year + Medical Insurance + Restaurant Card, • Great location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1710053

⚡Do you dare to lead the digital transformation to create a more sustainable world? 🌳 At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. Barcelona Digital Technology Center is part of Schneider Digital: enabling Schneider-Electric digital transformation by delivering Business Requirements. Part of the ERP Center of Excellence you will be supporting SAP ERPs and configuring new solutions making digital initiatives a reality. What will you do? • Support SAP ERP Solutions in Europe: Provide functional support and run SAP ERP systems., • Manage Solution Issues: Handle escalated issues, ensure tickets are resolved, tested, and closed properly., • Configure SAP Components: Set up Master Data, Document Types, special order types, Availability Check, Material Listing/Exclusion, Rebate processing, Deliveries, and Post Goods Issues., • Configure and Roll out projects: Work on SAP system developments and new projects/roll outs., • Analyze Release Content: Review release content and recommend testing strategies., • Collaborate with Teams: Work closely with Business, Regional, and international teams to meet project and enhancement expectations., • Participate to technological landscape transformation: Participate to major transformation programs like our move from SAP ECC to S4Hana public cloud. What qualifications will make you successful for this role? • Extensive experience with SAP and functional knowledge on Supply Chain and Manufacturing Processes, • SAP Experiences as consultant in the area SAP Warehouse Management (Core template design / build / validation, roll-out and support) - Warehouse Management (WM) with HUM (Handling Unit Management) and SAP MM modules, • Good knowledge of SAP functional (processes, available functionalities, …) and technical background (customizing, environment, transport orders, …), different stages of projects (run, deployments, testing, …) as well as project management skills (planning follow-up, teamwork, multiple teams interaction, • Experience in SAP implementation, Support and Global Roll out Projects., • Good understanding of SAP enterprise Structure and interface concept and management., • S4 certified and work experience is preferrable., • ABAP knowledge is a plus to facilitate analysis and implementations. Behavioural Skills: • Adaptability & Flexibility, • Fluency in English, • Possess strong problem-solving skills with the ability to methodically analyze & resolve tech challenges., • A good mix of consultative skills, business knowledge, and technical expertise to achieve business expectations., • Team player and networking (colleagues as well as external partners), • Business Customer centric and capacity to deliver high level of service. What will you get? We adapt to you: 🕓 With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. 💻 We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. 🏝 Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. 📅 Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. 🧘Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). 💞 We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: 📱 With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more! 🏄From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. 🩺 Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: 🎯 With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. 🤑 We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. 🙌 We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. 💗 You will have life insurance for your protection. 💰 We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. 🎁 With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. 💚 Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Al menos 2 años de experiencia en atención al cliente (idealmente en call center). Realizarás sesiones de feedback mensuales con cada gestor, enfocadas en su rendimiento, desarrollo y bienestar. Team Leader, en nuestro departamento de asistencia en carretera.

Flexibilidad para la adaptación a nuevas tareas y responsabilidades. Habilidades comunicativas para hablar en público y liderar reuniones con cliente. Conocimiento de todas las tareas del servicio y dominio de la operativa diaria, para establecer prioridades y cambios estratégicos.

Buscamos un/a Ejecutivo/a de Televentas joven, proactivo/a, empático/a y orientado/a a resultados, que quiera crecer en los Centros de Adelgazamiento Carla Nogués, empresa en plena expansión y líder en el sector de la estética avanzada, para formar parte del equipo comercial. Será responsable de la gestión completa de los leads: desde su descarga y contacto inicial, hasta el seguimiento, agendamiento de citas y en ocasiones cierre de ventas telefónicas de tratamientos y promociones. Responsabilidades principales • Descargar y organizar diariamente los leads provenientes de las campañas digitales y otras fuentes., • Contactar telefónicamente a potenciales clientes interesados en los tratamientos y servicios de los centros., • Realizar seguimiento constante a los leads que no responden o no concretan la primera llamada., • Agendar primeras visitas en los centros, asegurando una experiencia fluida y profesional para el cliente., • Presentar y vender tratamientos, planes y promociones por teléfono, de acuerdo con los protocolos y objetivos comerciales establecidos., • Registrar y actualizar la información de cada contacto en la base de datos., • Colaborar con los equipos de marketing y de atención en los centros para optimizar la conversión de clientes., • Cumplir con los objetivos de ventas y agendamientos semanales y mensuales. Requisitos • Experiencia mínima de 1 año en ventas telefónicas, call center o telemarketing, idealmente en la industria de salud, belleza o bienestar., • Habilidad demostrada para convertir leads en clientes., • Excelentes habilidades de comunicación y persuasión., • Capacidad para manejar objeciones y cerrar ventas con empatía y profesionalismo., • Buen manejo de herramientas digitales, CRM, hojas de cálculo y plataformas de comunicación online (Dropbox, Google Sheets, Google Docs, etc), • Orientación a resultados, compromiso y actitud positiva., • Indispensable Catalán. Se valorará • Experiencia previa en centros de estética, nutrición o adelgazamiento., • Conocimiento básico de marketing digital o gestión de leads., • Disponibilidad para trabajar en modalidad presencial, según necesidades del equipo. Ofrecemos • Incorporación a una marca líder en el sector de adelgazamiento y estética integral., • Capacitación inicial y continua en técnicas de venta, productos y servicios., • Excelente ambiente laboral y posibilidad de crecimiento dentro de la empresa., • Sueldo fijo (16.000 brutos/año) con progresión salarial ligada al desempeño, la consecución de objetivos y la evolución dentro de la empresa. Si quieres formar parte de una empresa y crecer como uno de los pilares fundamentales de su área comercial, este es tu momento ¡Te esperamos!

LETI Pharma somos una compañía biofarmacéutica, independiente y de capital familiar. Especializados en alergia e inmunoterapia, salud animal y cuidado integral de la piel, nuestra prioridad es contribuir al aumento de la salud y el bienestar de la sociedad. La innovación y el desarrollo de productos de alto valor nos han llevado a ser una empresa global líder en segmentos especializados de salud y bienestar. Con sede central en Barcelona, y planta productiva y laboratorio de investigación en Madrid, contamos también con filiales en Alemania y Portugal. En LETI Pharma creemos en las personas, por eso promovemos un entorno laboral diverso e integrador, promoviendo la transparencia y la confianza mutua a través de la comunicación abierta. Apostamos por nuestros equipos y su desarrollo personal y profesional. Estamos en búsqueda de un/a Customer Service con el objetivo de proporcionar información, soporte y una atención excelente a los clientes sobre los productos y servicios de todas las áreas de negocio (ALE, MSC, AH, DIAG e Internacional). El rol combina gestión operativa, resolución de incidencias a lo largo de la cadena de suministro, coordinación con múltiples áreas y participación en proyectos de mejora continua orientados a la optimización del servicio y los procesos Se trata de una posición temporal en contratación por suplencia y en formato presencial 100% en nuestras oficinas ubicadas en Barcelona. Responsabilidades: 1.Gestión Operativa del Servicio • Tramitación y seguimiento de pedidos de todas las áreas (ALE, MSC, AH, DIAG e Internacional)., • Gestión de avisos de devolución y actualización de tarifas y precios especiales., • Atención y respuesta a consultas vía teléfono, email o plataformas digitales, tanto de clientes internos como externos., • Resolución de incidencias y reclamaciones a lo largo de la cadena de suministro, coordinando con operadores logísticos, transportistas y departamentos internos., • Registro y seguimiento de incidencias en SAP, cumpliendo los procedimientos definidos. 2.Gestión de Proyectos & Mejora Continua • Participar en proyectos orientados a la optimización de procesos, digitalización o mejora de la experiencia del cliente., • Identificar oportunidades de mejora detectadas en la relación con clientes y trasladarlas a las áreas correspondientes., • Contribuir a la actualización de procedimientos y documentación operativa. 3.Especialización Operativa (según área) • Alergia: input de vacunas, pedidos Flomys, pricks, productos auxiliares, preparaciones especiales, canal delegado, call center., • DIAG: gestión de pedidos específicos del área., • Back‑up Data Management: apoyo puntual en tareas críticas cuando sea necesario. Conocimientos y Experiencia Requerida • Experiencia demostrable en atención al cliente (mínimo 2 años)., • Conocimientos de SAP (O2C) o herramientas similares., • Dominio de Microsoft Office y herramientas de gestión de email., • Formación Profesional en Administración y Gestión. Si cuentas con la experiencia requerida en el sector y en posiciones similares, ¡es tu oportunidad! LETI Pharma promueve el desarrollo profesional y personal de todas las personas colaboradoras, asegurando la igualdad de oportunidades en todos los procesos y normativa interna. En esta línea, LETI Pharma no acepta ningún tipo de discriminación por motivos de sexo, edad, raza, religión, origen, procedencia, opinión política, discapacidad o cualquier otro motivo discriminatorio ni cualquier conducta hostil, abusiva u ofensiva o acoso. Así, todas las personas colaboradoras de Leti Pharma serán tratadas de manera justa y con respeto.

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Necesitamos incorporar a un/a Técnico/a de Prevención de Riesgos Laborales que tendrá las siguientes funciones: • Control de la actividad preventiva., • Control de todo el personal de su delegación en cuanto a materia de PRL se refiere., • CAE (Plataformas, CC, subcontratas despliegue, etc.), • Evaluaciones de riesgos, PMP, PSS., • Visitas a campo, auditorías., • Control de materiales EPIS., • Investigación de accidentes., • Memorial anual., • Reportes semanales y mensuales. Requisitos: • Estar en posesión del máster en PRL y las tres especialidades o el FP Superior en Prevención de Riesgos Profesionales., • Estudios universitarios., • Experiencia previa en puesto similar., • Disponibilidad para viajar. ¿Qué ofrecemos? • Contrato indefinido., • Vehículo de empresa., • Teléfono móvil de empresa., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Si estás interesado/a, inscríbete y te daremos todos los detalles. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad:

LETI Pharma somos una compañía biofarmacéutica, independiente y de capital familiar. Especializados en alergia e inmunoterapia, salud animal y cuidado integral de la piel, nuestra prioridad es contribuir al aumento de la salud y el bienestar de la sociedad. La innovación y el desarrollo de productos de alto valor nos han llevado a ser una empresa global líder en segmentos especializados de salud y bienestar. Con sede central en Barcelona, y planta productiva y laboratorio de investigación en Madrid, contamos también con filiales en Alemania y Portugal. En LETI Pharma creemos en las personas, por eso promovemos un entorno laboral diverso e integrador, promoviendo la transparencia y la confianza mutua a través de la comunicación abierta. Apostamos por nuestros equipos y su desarrollo personal y profesional. Estamos en búsqueda de un/a Customer Service con el objetivo de proporcionar información, soporte y una atención excelente a los clientes sobre los productos y servicios de todas las áreas de negocio (ALE, MSC, AH, DIAG e Internacional). El rol combina gestión operativa, resolución de incidencias a lo largo de la cadena de suministro, coordinación con múltiples áreas y participación en proyectos de mejora continua orientados a la optimización del servicio y los procesos Se trata de una posición temporal en contratación por suplencia y en formato presencial 100% en nuestras oficinas ubicadas en Barcelona. Responsabilidades: 1.Gestión Operativa del Servicio • Tramitación y seguimiento de pedidos de todas las áreas (ALE, MSC, AH, DIAG e Internacional)., • Gestión de avisos de devolución y actualización de tarifas y precios especiales., • Atención y respuesta a consultas vía teléfono, email o plataformas digitales, tanto de clientes internos como externos., • Resolución de incidencias y reclamaciones a lo largo de la cadena de suministro, coordinando con operadores logísticos, transportistas y departamentos internos., • Registro y seguimiento de incidencias en SAP, cumpliendo los procedimientos definidos. 2.Gestión de Proyectos & Mejora Continua • Participar en proyectos orientados a la optimización de procesos, digitalización o mejora de la experiencia del cliente., • Identificar oportunidades de mejora detectadas en la relación con clientes y trasladarlas a las áreas correspondientes., • Contribuir a la actualización de procedimientos y documentación operativa. 3.Especialización Operativa (según área) • Alergia: input de vacunas, pedidos Flomys, pricks, productos auxiliares, preparaciones especiales, canal delegado, call center., • DIAG: gestión de pedidos específicos del área., • Back‑up Data Management: apoyo puntual en tareas críticas cuando sea necesario. Conocimientos y Experiencia Requerida • Experiencia demostrable en atención al cliente (mínimo 2 años)., • Conocimientos de SAP (O2C) o herramientas similares., • Dominio de Microsoft Office y herramientas de gestión de email., • Formación Profesional en Administración y Gestión. Si cuentas con la experiencia requerida en el sector y en posiciones similares, ¡es tu oportunidad! LETI Pharma promueve el desarrollo profesional y personal de todas las personas colaboradoras, asegurando la igualdad de oportunidades en todos los procesos y normativa interna. En esta línea, LETI Pharma no acepta ningún tipo de discriminación por motivos de sexo, edad, raza, religión, origen, procedencia, opinión política, discapacidad o cualquier otro motivo discriminatorio ni cualquier conducta hostil, abusiva u ofensiva o acoso. Así, todas las personas colaboradoras de Leti Pharma serán tratadas de manera justa y con respeto.

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Necesitamos incorporar a un/a Técnico/a de Prevención de Riesgos Laborales que tendrá las siguientes funciones: • Control de la actividad preventiva., • Control de todo el personal de su delegación en cuanto a materia de PRL se refiere., • CAE (Plataformas, CC, subcontratas despliegue, etc.), • Evaluaciones de riesgos, PMP, PSS., • Visitas a campo, auditorías., • Control de materiales EPIS., • Investigación de accidentes., • Memorial anual., • Reportes semanales y mensuales. Requisitos: • Estar en posesión del máster en PRL y las tres especialidades o el FP Superior en Prevención de Riesgos Profesionales., • Estudios universitarios., • Experiencia previa en puesto similar., • Disponibilidad para viajar. ¿Qué ofrecemos? • Contrato indefinido., • Vehículo de empresa., • Teléfono móvil de empresa., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Si estás interesado/a, inscríbete y te daremos todos los detalles. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad:

⚡Do you dare to lead the digital transformation to create a more sustainable world? 🌳 At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. Barcelona Digital Technology Center is part of Schneider Digital: enabling Schneider-Electric digital transformation by delivering Business Requirements. Part of the ERP Center of Excellence you will be supporting SAP ERPs and configuring new solutions making digital initiatives a reality. What will you do? • Support SAP ERP Solutions in Europe: Provide functional support and run SAP ERP systems., • Manage Solution Issues: Handle escalated issues, ensure tickets are resolved, tested, and closed properly., • Configure SAP Components: Set up Master Data, Document Types, special order types, Availability Check, Material Listing/Exclusion, Rebate processing, Deliveries, and Post Goods Issues., • Configure and Roll out projects: Work on SAP system developments and new projects/roll outs., • Analyze Release Content: Review release content and recommend testing strategies., • Collaborate with Teams: Work closely with Business, Regional, and international teams to meet project and enhancement expectations., • Participate to technological landscape transformation: Participate to major transformation programs like our move from SAP ECC to S4Hana public cloud. What qualifications will make you successful for this role? • Extensive experience with SAP and functional knowledge on Supply Chain and Manufacturing Processes, • SAP Experiences as consultant in the area SAP Warehouse Management (Core template design / build / validation, roll-out and support) - Warehouse Management (WM) with HUM (Handling Unit Management) and SAP MM modules, • Good knowledge of SAP functional (processes, available functionalities, …) and technical background (customizing, environment, transport orders, …), different stages of projects (run, deployments, testing, …) as well as project management skills (planning follow-up, teamwork, multiple teams interaction, • Experience in SAP implementation, Support and Global Roll out Projects., • Good understanding of SAP enterprise Structure and interface concept and management., • S4 certified and work experience is preferrable., • ABAP knowledge is a plus to facilitate analysis and implementations. Behavioural Skills: • Adaptability & Flexibility, • Fluency in English, • Possess strong problem-solving skills with the ability to methodically analyze & resolve tech challenges., • A good mix of consultative skills, business knowledge, and technical expertise to achieve business expectations., • Team player and networking (colleagues as well as external partners), • Business Customer centric and capacity to deliver high level of service. What will you get? We adapt to you: 🕓 With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. 💻 We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. 🏝 Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. 📅 Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. 🧘Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). 💞 We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: 📱 With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more! 🏄From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. 🩺 Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: 🎯 With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. 🤑 We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. 🙌 We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. 💗 You will have life insurance for your protection. 💰 We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. 🎁 With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. 💚 Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: • Build, manage and lead a team of customer services to handle all after-sales support customer enquiries, • Write, set up and create SOPs for after-sales customer support and service excellence, • Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed, • Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner, • Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels, • Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: • 10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes), • Experience in a call center support role highly regarded, • Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails, • Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence, • Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.

Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad. Flexibilidad para la adaptación a nuevas tareas y responsabilidades. Habilidades comunicativas para hablar en público y liderar reuniones con cliente.

Para ello, buscamos candidatos con experiencia sólida anterior gestionando equipos grandes y prestando servicio en un call center con posiciones como responsable de atención al cliente, o responsable de contact center, o gerente de servicio al cliente. Desde Hays estamos buscando un responsable de

Leon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website as well as E-Commerce platforms and via our dealers and our own retail stores worldwide. With strong growth and expansions in place, we are now seeking sales professionals to join us as Customer Service Manager for Europe and North America. The role will include but not limited to: • Build, manage and lead a team of customer services to handle all after-sales support customer enquiries, • Write, set up and create SOPs for after-sales customer support and service excellence, • Daily tracking of customer service inquiries handling, providing mentoring and training to staff as needed, • Business partner with technician team, logistics and warehouse, retail sales manager and BD Manager to ensure any escalations are resolved in a timely manner, • Work to improve customer satisfaction ratings on E-Commerce, Facebook, Twitter, Instagram, Website, Shop front and B2B dealers to target 5 star ratings across all channels, • Provide efficient and reliable after-sales service support, work with technicians to ensure any returns are tend to in a speedy and efficient manner whilst providing frequent update to our customers on timelines for pick up and delivery. The ideal candidate should exhibit: • 10 years or more of customer service experience in a retail and online business with a product that comes with after-sales customer support (electronics, white goods, electrical, auto, motorbikes), • Experience in a call center support role highly regarded, • Experience in training and mentoring customer support team in call etiquette and phone handling skills, including also responding to online inquiries and emails, • Experience in tracking customer satisfaction and doing evaluation on teams for customer support excellence, • Experience working with various department heads to follow up on various customer support issues from delivery / logistics, faulty parts, invoicing and sales inquiries.