Call center jobs in SalamancaCreate job alerts

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. What you will do: 1. Daily Operations Monitoring & KPI Management • Supervise daily operations of in-house or outsourced call center teams., • Track and report on core operational KPIs including:, • Call answer rate and abandonment rate., • Average speed of answer (ASA) and average handling time (AHT)., • Work order closure rate and first contact resolution (FCR)., • Customer satisfaction (CSAT) score., • Generate daily, weekly and monthly operational performance reports., • Identify operational bottlenecks and implement process improvements to meet requirements. 1. Service Quality Assurance & Standard Compliance • Conduct regular quality audits through call recording monitoring, customer follow-up calls and work order review., • Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques., • Analyze quality trends and identify training needs for the team., • Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements., • Drive continuous improvement in service quality and customer experience. 1. Escalated Complaint Resolution & Crisis Management • Serve as the primary escalation point for complex customer complaints and emergency service incidents., • Coordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours., • Conduct root cause analysis for high-impact customer complaints and implement preventive measures., • Maintain detailed records of escalated cases and track resolution progress until closure. 1. Knowledge Base Management & Information Synchronization • Collaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base., • Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures., • Ensure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives. 1. Training & Performance Management • Design and deliver comprehensive onboarding training programs for new call center employees covering:, • Brand standards and service etiquette, • Product knowledge and vehicle features, • CRM system operation and work order management, • Customer service skills and complaint handling techniques, • Develop and implement ongoing training programs to enhance team capabilities., • Design and execute performance-based incentive schemes to motivate the team. What you will bring: • Bachelor's degree in Business Administration, Communications or related field., • Minimum 2-3 years of experience in call center operations, customer service or CRM management., • Proven experience in KPI monitoring and service quality management., • Proficiency in both English and Spanish., • Strong problem-solving skills and ability to handle high-pressure situations., • Experience with CRM systems (Salesforce, Dynamics or similar) and call center software., • Advanced proficiency in MS Office (Excel, Word, PowerPoint).

🆕En Redion estamos buscando una persona para liderar nuestro equipo de operaciones en una plataforma de asistencia médica en nuestra oficina de Villamayor en Salamanca. Si tienes experiencia gestionando equipos en entornos de atención telefónica, contact center, customer service o plataformas de asistencia, y te motiva liderar una operación orientada al servicio, queremos conocerte. 📌¿Cuáles serán tus funciones? • Supervisar la actividad diaria del área, identificando oportunidades de mejora y resolviendo incidencias., • Apoyar al equipo en la gestión de asistencias complejas y en situaciones de alta demanda., • Formar, acompañar y evaluar al equipo, impulsando su desarrollo y el buen clima de trabajo., • Participar en la planificación y organización operativa, anticipando necesidades y optimizando recursos., • Analizar indicadores de actividad, productividad y calidad, proponiendo acciones de mejora., • Colaborar con diferentes áreas para asegurar una excelente experiencia de cliente y la eficiencia operativa del servicio., • Contribuir al cumplimiento de objetivos de productividad y control de costes., • Elaborar y gestionar reportes e indicadores clave para la toma de decisiones. ✔️ ¿Qué necesitamos que tengas? • Experiencia previa como Team Leader, Supervisor/a, Coordinador/a o Responsable de equipo en entornos de atención telefónica, contact center, call center, customer service o plataformas de asistencia., • Conocimiento de procesos operativos y gestión de incidencias., • Habilidades de comunicación, organización y resolución de problemas., • Capacidad para liderar, acompañar y motivar al equipo., • Orientación al servicio, responsabilidad y proactividad., • Nivel alto de español e inglés. 🏆¿Qué podemos ofrecerte? • Incorporación inmediata a un entorno internacional., • Jornada completa en turno intensivo de mañana y/o tarde., • Contrato indefinido., • Modelo de trabajo híbrido, • Salario competitivo + plus de idiomas., • Centro de trabajo en Villamayor, Salamanca., • Club de descuentos para ti y tus familiares. Europ Assistance es ahora Redion. Durante más de 60 años, hemos sido un proveedor global de soluciones de asistencia y seguros, ayudando a personas y empresas en los momentos que realmente importan: en casa, en desplazamiento y durante sus viajes. Ofrecemos una amplia gama de servicios, desde asistencia sanitaria y en carretera hasta apoyo y soluciones de protección en los viajes, ayudando a las personas a afrontar lo inesperado y vivir con mayor tranquilidad. Hoy evolucionamos. Redion combina Europ Assistance y Generali Employee Benefits, integrando experiencia en asistencia, seguros y beneficios corporativos para ofrecer soluciones más sólidas y personalizadas, impulsadas por la innovación y una perspectiva global. Lo que no cambia es quiénes somos y cómo trabajamos. Seguimos al lado de las personas cada día, con dedicación, fiabilidad y compromiso. Nuevo nombre, mismo compromiso. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE.

¿Quiénes somos? Comenzamos nuestras operaciones en marzo de 2012 como la aerolínea de bajo coste del Grupo Iberia. Somos una compañía que conecta personas de forma responsable, ofreciendo una experiencia única y al alcance de todos, basada en la excelencia, la puntualidad y la amabilidad. Con una visión clara: que cada vuelo sea una experiencia extraordinaria. Desde nuestros inicios, hemos apostado por un modelo “Low Cost, High Quality”, que combina las ventajas de las aerolíneas low-cost, como precios competitivos y eficiencia operativa, con atributos propios de las aerolíneas tradicionales, como clase Business, conexiones convenientes y programas de fidelización. Con base en la T4 del Aeropuerto de Madrid-Barajas, centramos nuestra operación en el corto y medio radio, ofreciendo tanto tráfico directo como conexiones con la red de largo radio de Iberia. Más de 68 millones de pasajeros han confiado en nosotros desde el inicio de nuestras operaciones. En 2025, nos situamos entre las cuatro principales aerolíneas del aeropuerto Adolfo Suárez Madrid-Barajas y somos líderes en las rutas entre Madrid y los archipiélagos españoles. La puntualidad es una de nuestras principales señas de identidad, reflejo de nuestro compromiso con la excelencia operativa y clave en nuestra trayectoria. Entre 2014 y 2018 fuimos la aerolínea low-cost más puntual del mundo, y conseguimos también el reconocimiento como la low-cost más puntual de Europa en 2019 y 2022. En 2023, 2024 y 2025 fuimos la aerolínea más puntual de Europa. Iberia Express forma parte del Grupo Iberia, cuya red opera a más de 140 destinos en todo el mundo y es líder en las conexiones entre Europa y América Latina. También formamos parte de IAG (International Airlines Group), uno de los mayores grupos de aerolíneas a nivel global, y somos miembros de oneworld, una alianza de quince compañías aéreas que conecta más de 900 destinos en 170 territorios. Lo que tendrás que hacer: Tendrás que dar apoyo a las 3 ramas dentro del departamento de Cliente: Customer Experience: • Realizar presentaciones semanales y mensuales sobre la calidad del servicio para el comité de dirección., • Supervisar el programa de Voz del Cliente (NPS) y llevar a cabo análisis específicos dentro del área de Experiencia del Cliente., • Revisar y categorizar los comentarios de los pasajeros obtenidos a través de la encuesta de satisfacción. Customer Service/ Reclamaciones: • Coordinar la gestión de las reclamaciones de pasajeros, incluyendo la interacción con proveedores, soporte y seguimiento., • Gestionar las recuperaciones del seguro MAPFRE., • Realizar el seguimiento y análisis de la actividad del Call Center. Servicio a bordo: • Analizar las incidencias reportadas por las tripulaciones., • Coordinar la gestión de incidencias con proveedores, realizar informes y seguimiento., • Gestionar los QCRs (Quality Control Reports). Lo que esperamos de ti: • Buscamos a una persona con capacidad para analizar, planificar y organizar tareas de manera efectiva., • Se requiere ser metódic@, detallista y riguros@ en el manejo de datos y procesos.Valoramos un perfil proactivo con pensamiento crítico, capaz de aportar soluciones creativas a desafíos complejos., • Habilidad para trabajar de manera colaborativa y efectiva en equipo., • Nivel medio/altode inglés., • Habilidades avanzadas en el manejo de Excel, garantizando la capacidad para realizar análisis, • detallados., • Se valoran conocimientos en: Amadeus/ Resiber y/o entorno aeroportuario. Lo que podemos ofrecerte: • Posibilidad de desarrollo y aprendizaje en el seno de una empresa reconocida por su prestigio, • en el sector., • Participación en un programa de prácticas remuneradas, brindándote una experiencia valiosa y reconocimiento por tu contribución., • Te proporcionaremos un entorno propicio para potenciar tus habilidades y conocimientos, promoviendo tu crecimientoprofesional., • Ayuda económica de 850€ al mes.

Buscamos incorporar un Supervisor Senior/Responsable para el Dpt. de Venta Cruzada de una compañía líder en servicios de financiación de consumo, con presencia nacional y un enfoque innovador en soluciones de pago aplazado y financiación personalizada. Su misión asegurar que el área de Venta Cruzada funcione de manera eficiente, como foco principal: optimización de resultados, la coordinación transversal y la mejora continua del negocio. Funciones y responsabilidades del puesto: • Gestión de desempeño y KPIs: definir, consolidar y analizar KPIs del área: conversión, ticket medio, volumen de ventas, productividad (ventas/FTE), calidad de venta, analizar desviaciones y proponer acciones correctivas, seguimiento de resultados diarios, semanales y mensuales., • Ejecución del plan de negocio: traducir la estrategia en planes operativos, objetivos por equipo, acciones comerciales, asegurar la correcta ejecución en todos los canales (tradicional + ecommerce), coordinar la implantación de campañas y nuevas iniciativas., • Coordinación transversal del área: alinear a todos los supervisores de estructura: Producción, Formación, Selección, Ecommerce, garantizar coherencia y consistencia en procesos, objetivos, metodología comercial., • Mejora continua y optimización: identificar áreas de mejora a partir de: auditorías, análisis de resultados, feedback de equipos, impulsar planes de acción estructurados, medir impacto de las acciones implantadas., • Desarrollo comercial y formación: detectar necesidades formativas, ajustar argumentarios y procesos de venta, asegurar traslado de mejoras a equipos comerciales., • Transformación y desarrollo del modelo: participar activamente en proyectos clave: implantación de Génesys, uso de IA en auditorías de llamadas, evolución del modelo de riesgos y negocio., • Reporting y soporte a Dirección: preparar información y análisis para el Head, participar en comités de seguimiento, dar visibilidad del estado real del negocio., • Gestión del cambio: apoyar la transformación organizativa del área y acompañar a los equipos en: aumento de exigencia, cambio de procesos, evolución del modelo. Se requiere: • Experiencia en entorno call center de venta, gestionando: equipos grandes o múltiples equipos, supervisores / mandos intermedios., • Experiencia en entornos de venta cruzada, televenta, recobro con venta (muy valorable), • Conocimientos técnicos: · Herramientas de contact center: uso de herramientas con marcación predictiva, preferiblemente Genesys, en caso contrario Altitude, demostrando capacidad de establecer estrategias de negocio en función de seguimiento de los KPI´s y cambiando reglas de marcación en función de necesidades de contactación y producción. · Herramientas de análisis: o Power BI o Excel (nivel avanzado/intermedio alto) · Gestión de KPIs y modelos de negocio · Conocimiento de operativa comercial call center · Experiencia real con la aplicación de la IA en procesos de televenta, recepción y/o emisión, participación en proyectos de IA o automatización. • Alta capacidad analítica y orientación a resultados., • Capacidad de estructuración y organización., • Liderazgo transversal (sin jerarquía directa) y capacidad de toma de decisiones., • Comunicación clara y exigente., • Resiliencia y gestión de presión, adaptación al cambio., • Inteligencia emocional y comunicación efectiva constructiva buscando siempre la mejora continua. Se ofrece: • Incorporación a una compañía consolidada con presencia nacional y proyectos innovadores en el sector financiero. -Salario, en función de valía, en torno a 55.000€b/a + variable repartido mensualmente. • Contrato indefinido, a jornada completa, de lunes a jueves de 10:00 a 18:00 y viernes 10:00 a 17:00h, con posibilidad de modalidad de teletrabajo., • Formación inicial a cargo de la empresa y oportunidades de desarrollo profesional. Experiencia requerida: • Al menos 7 años en entorno call center de venta gestionando equipos grandes o múltiples y supervisores / mandos intermedios. Formación requerida: • Titulación universitaria (ADE, Economía, Psicología, Ingeniería o similar). Idiomas requeridos: • Español: nativo. Requisitos valorables: • Experiencia en sector financiero o similar., • Experiencia en implantación de herramientas (CRM, contact center), proyectos de transformación., • Conocimientos de riesgo / scoring., • Experiencia con modelos de auditoría de calidad.

Versión en español Sales & Customer Success Specialist – Mercato Italiano España (imprescindible residencia en España) · Jornada completa Sobre Life5 En Life5 estamos transformando el seguro de vida en Europa: 100% digital, sin fricciones y centrado en las personas. Tras consolidarnos en España y Francia, seguimos creciendo en Italia, y buscamos a la persona que será la cara comercial de Life5 para el mercado italiano. El rol Buscamos un perfil comercial de Sales & Customer Success cuya misión principal sea vender: convertir en clientes a las personas interesadas en nuestro seguro de vida, asesorándolas por teléfono con cercanía y rigor. Y como en Life5 creemos que la venta no termina con la firma, también acompañarás a tus clientes durante toda la vida de su póliza. No es un rol de call center con guion: es la persona que asesora, cierra y fideliza. Qué harás Gestionar y convertir los leads del mercado italiano: llamar, asesorar, resolver dudas y cerrar ventas por teléfono y email. Asesorar de verdad: entender la situación de cada cliente y recomendarle la cobertura que necesita, ni más ni menos. Detectar y ejecutar oportunidades de upsell y cross-sell sobre tu propia cartera. Acompañar a tus clientes después de la emisión: modificaciones, renovaciones y cualquier gestión relevante de su póliza, coordinándote con el equipo y con nuestra aseguradora partner cuando haga falta. Trabajar a diario con las herramientas internas desarrolladas por Life5 (panel de administración, CRM propio) y ser la voz del mercado italiano en su evolución: tu feedback definirá qué mejoramos después. En resumen: tú generas tus clientes italianos, y tú los mantienes. Qué buscamos Italiano nativo e imprescindible residencia en España. Español fluido (el equipo trabaja en español); inglés valorable. Experiencia previa en ventas por teléfono, especialmente en venta consultiva; se valorará experiencia en seguros, banca o fintech/insurtech. Orientación clara a resultados: te motivan los objetivos y cerrar ventas, sin perder la empatía con el cliente. Perfil resolutivo, autónomo y organizado: capaz de compaginar la actividad comercial con el seguimiento de tu cartera sin que se caiga nada. Comodidad trabajando con herramientas digitales y procesos que aún están madurando: aquí se construye, no todo viene dado. Qué ofrecemos Ser la persona de referencia comercial de todo un mercado, con impacto directo y visible en el crecimiento de Life5 en Italia. Retribución con fijo competitivo y variable ligado a tus resultados. Un equipo cercano en una insurtech en pleno crecimiento europeo. Contrato indefinido y flexibilidad. ¿Te reconoces? Escríbenos o aplica directamente. Versión en italiano Sales & Customer Success Specialist – Mercato Italiano Spagna (residenza in Spagna indispensabile) · Full-time Chi siamo In Life5 stiamo trasformando l'assicurazione vita in Europa: 100% digitale, senza attriti e centrata sulle persone. Dopo esserci consolidati in Spagna e Francia, continuiamo a crescere in Italia e cerchiamo la persona che sarà il volto commerciale di Life5 per il mercato italiano. Il ruolo Cerchiamo un profilo commerciale di Sales & Customer Success la cui missione principale è vendere: trasformare in clienti le persone interessate alla nostra assicurazione vita, offrendo una consulenza telefonica vicina e rigorosa. E siccome in Life5 crediamo che la vendita non finisca con la firma, accompagnerai i tuoi clienti durante tutta la vita della loro polizza. Non è un ruolo da call center con copione: è la persona che consiglia, chiude e fidelizza. Cosa farai Gestire e convertire i lead del mercato italiano: chiamare, consigliare, risolvere dubbi e chiudere vendite per telefono ed email. Fare vera consulenza: capire la situazione di ogni cliente e raccomandare la copertura di cui ha bisogno, né più né meno. Individuare e portare a termine opportunità di upsell e cross-sell sul tuo portafoglio clienti. Accompagnare i tuoi clienti dopo l'emissione: modifiche, rinnovi e qualsiasi pratica rilevante della polizza, coordinandoti con il team e con la nostra compagnia assicurativa partner quando necessario. Lavorare ogni giorno con gli strumenti interni sviluppati da Life5 (pannello di amministrazione, CRM proprietario) ed essere la voce del mercato italiano nella loro evoluzione: il tuo feedback definirà cosa miglioreremo dopo. In sintesi: i tuoi clienti italiani li generi tu, e li mantieni tu. Cosa cerchiamo Italiano madrelingua e residenza in Spagna indispensabile. Spagnolo fluente (il team lavora in spagnolo); inglese apprezzato. Esperienza nella vendita telefonica, in particolare nella vendita consulenziale; esperienza in assicurazioni, banca o fintech/insurtech è un plus. Chiaro orientamento ai risultati: ti motivano gli obiettivi e chiudere vendite, senza perdere l'empatia con il cliente. Profilo autonomo, organizzato e orientato alla soluzione: capace di combinare l'attività commerciale con il follow-up del tuo portafoglio senza perdere nulla. A tuo agio con strumenti digitali e processi ancora in evoluzione: qui si costruisce, non è tutto già pronto. Cosa offriamo Essere la persona di riferimento commerciale di un intero mercato, con impatto diretto e visibile sulla crescita di Life5 in Italia. Retribuzione con fisso competitivo e variabile legato ai tuoi risultati. Un team affiatato in una insurtech in piena crescita europea. Contratto a tempo indeterminato e flessibilità. Ti riconosci? Scrivici o candidati direttamente.

ph3Mid-Enterprise Account Executive, Southern /h3 pMadrid, ES /p pAt Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their destiny. /p h3About the Role /h3 pAt Klaviyo, we believe the businesses that own their customer relationships win. Our Sales team is how that belief becomes reality for some of the world's most ambitious brands-and we're growing our presence in Spain. /p pWe're looking for a Mid-Enterprise Account Executive based in Madrid to help us bring Klaviyo to companies that are reimagining how they connect with their customers. You'll own the full sales cycle—from first conversation to signed agreement-selling into complex, multi-stakeholder organisations and partnering closely with Solutions, Customer Success, Product, and Engineering to deliver lasting value. This is a high-ownership role on a tenured, high-performing team, with real opportunity to shape Klaviyo's upmarket trajectory in the Spanish market. /p h3How You'll Make a Difference /h3 ul liTransform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. /li liContinuously experiment with AI tools-testing, learning, and sharing insights to keep the team ahead of the curve, and championing new applications that accelerate workflows and elevate quality responsibly. /li liApply AI fluency to streamline your work and reinvest saved time into higher-impact selling activity. /li liOwn the full sales cycle—from self-generated pipeline through prospecting, discovery, demo, negotiation, and close with a focus on net-new mid-enterprise logos. /li liBuild and execute territory and account strategies that drive long-term growth across your patch. /li liPartner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience for every prospect. /li liNavigate complex, multi-stakeholder deals with clarity and confidence, translating Klaviyo's technical capabilities into business value. /li liContribute to team culture by mentoring peers, sharing market intelligence, and raising the bar across the AE team. /li liFeed insights back to Product and Engineering to help shape roadmap decisions based on what you're hearing in market. /li /ul h3Who You Are /h3 ul liYou've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. /li liYou use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table—you don't wait to be told what to try. /li liYou're based in Madrid and available to be in-office three days per week. /li liYou're fluent in both Spanish and English—able to sell, negotiate, and build relationships with confidence in either language. /li liYou bring 6+ years of closing experience, preferably in SaaS or MarTech, with a track record of winning net-new business from self-generated leads through to close. /li liYou're comfortable in complex deals—experienced navigating multiple stakeholders, long cycles, and sophisticated buying processes without losing momentum. /li liYou sell with technical confidence, translating product capability into business impact in a way that resonates with both technical evaluators and commercial decision-makers. /li liYou're resilient and adaptable—energised by a fast-moving environment and willing to find a way forward when the path isn't obvious. /li liYou're a natural relationship-builder with strong influencing skills and a genuine interest in your customers' success beyond the deal. /li liYou're committed to the craft—curious, coachable, and invested in contributing to a high-trust, high-performance sales culture. /li /ul h3Nice to Haves /h3 ul liFamiliarity with marketing automation, CDPs, or the broader MarTech ecosystem. /li liExperience selling into retail, ecommerce, or consumer brands. /li liPrior experience building or expanding a market presence in Spain. /li /ul h3Why This Role Matters /h3 pSpain represents a significant and underpenetrated opportunity for Klaviyo. The Mid-Enterprise Account Executive in Madrid will be central to how we build credibility and pipeline in one of Europe's most dynamic ecommerce markets—working with brands that are genuinely rethinking their marketing stack. If you want ownership, impact, and the chance to shape a market from the ground up, this is the role. /p pKlaviyo is an Equal Opportunity Employer. We're committed to building a company that reflects the diversity of the customers we serve—and that starts with our team. /p p#LI-Hybrid /p pBase Pay Range in Local Currency: /p pThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. /p h3Get to Know Klaviyo /h3 pWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. /p pAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. /p pKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. /p /p #J-18808-Ljbffr

ppReady to take ownership of the full sales cycle and grow your career with uncapped earning potential? We're looking for a native or bilingual Dutch-speaking Account Executive to join a dynamic sales team in bMadrid /b, focusing on the Dutch market. /p h3About the Role: /h3 pJoin the team as an Account Executive for a leading e-commerce search technology company, managing the full sales cycle for the Dutch market — from initial contact through to closing subscriptions. This hybrid role calls for someone who's comfortable with cold-calling, thrives on outbound prospecting, and is ready to drive growth in a fast-paced, international environment. /p pbCandidates must have the legal right to work in Spain and be willing to relocate to Madrid at their own expense. Please note that relocation support is not provided. /b /p h3What You'll Do: /h3 ul liManage the complete sales cycle: initial contact, client meetings, free trial management, and subscription close /li liHand over accounts to the Customer Experience team post-subscription /li liUtilize system-assigned leads effectively /li liHandle a high volume of calls, approximately 80-100 per day /li liAchieve KPIs related to calls, demos, trial-to-paid conversions, and Monthly Recurring Revenue (MRR) generated /li /ul h3What You Bring: /h3 ul liNative-level or bilingual proficiency in bDutch /b /li liNative or bilingual proficiency in bEnglish /b /li libMust already reside in Spain (no relocation support provided) /b /li li1-6 years of solid commercial experience (BDR, SDR, call center, or outbound prospecting) /li liStrong comfort with cold-calling and a KPI/metrics-driven mindset /li libAvailability aligned with US time zones /b /li /ul h3Work Schedule: /h3 pMonday-Thursday, 9:00-18:00; Friday, 9:00-15:00 — bflexibility especially valued during onboarding, with US time zone alignment expected. /b /p h3Compensation Benefits: /h3 ul liBase salary: €30,000 gross/year, plus uncapped variable commission /li liMonthly commission target: €600, with performance multipliers:br/– Below 80% of target: x1br/– 80% of target: x1.3br/– 100% of target: x2br/– 150% of target: x3 /li liQuarterly bonus: if your average quarterly achievement exceeds 150%, the entire quarter's commissions are boosted with a 3x multiplier (assessed end of March, June, September, and December) /li liDuring ramp-up, the multiplier is fixed at x1 until you reach 100% of target — ramp-up targets: M0 0%, M1 0%, M2 30%, M3 60%, M4 100% /li liClear internal growth path: AE2 level at €35,000 base, AE3 level at €40,000 base /li liPermanent contract /li li22 days of annual leave, plus discretionary days between Dec 24-31 /li liFriday afternoons off /li liFlexible compensation and benefits package /li liReferral bonus program /li liOffice perks: fresh fruit, snacks, and monthly team lunches /li liSports and community activities /li /ul h3Work Setup: /h3 pHybrid model — 50% remote available once you reach at least 70% of your target. The first 4 weeks are fully on-site in Madrid for onboarding and training; afterward, on-site presence is required roughly once a month, with travel and related expenses covered by the company. /p h3Location: /h3 pMadrid — Spain's vibrant capital and a major European hub, known for its rich culture, history, and dynamic business environment. /p /p #J-18808-Ljbffr

ph3Descripción del trabajo /h3 pDutch English Account Executive | Madrid, Spain (Hybrid) /p pbLocation: /b Madrid, Spainbr/bWork Model: /b Hybrid (after onboarding)br/bEmployment Type: /b Permanent /p h3About the Role /h3 pJoin a fast-growing tech company as an Account Executive, managing the full sales cycle for the Dutch market. You'll work with inbound leads, conduct client meetings, manage free trials, and close deals while collaborating with the Customer Experience team. /p h3What We Offer /h3 ul liPermanent contract /li liHybrid work model after onboarding /li liComprehensive training in Madrid /li liCareer growth opportunities /li liFlexible benefits package /li liReferral bonus /li liModern office with snacks, fruit, team lunches, sports community events /li liPaid travel for required on-site visits /li /ul h3Requirements /h3 ul liNative or fluent Dutch (C1-C2) /li liFluent English (C1+) /li liCurrently living in Spain /li li1-6 years of experience in Sales, Business Development, SDR, BDR, or Call Center roles /li liConfident with cold calling and outbound sales /liliKPI-driven and target-oriented /li /ul h3Responsibilities /h3 ul liManage the full sales cycle from prospecting to closing /li liConduct client meetings and product presentations /li liGuide customers through free trials /li liClose subscriptions and hand over clients to the Customer Experience team /li liFollow up and convert assigned leads efficiently /li /ul /p #J-18808-Ljbffr

ppAt Julius Baer, we are seeking a skilled Application Support Specialist to ensure the reliable operation of our core banking systems through effective incident management and application support. The role involves maintaining system stability, coordinating across teams, managing changes, and driving automation within a dynamic, 24/7 on‑call environment. /ph3Responsibilities /h3ulliProvide end‑user and platform support for ServiceNow, including incident/request handling, troubleshooting access and workflow issues, and ensuring timely resolution in line with SLAs. /liliMaintain system stability by monitoring tickets, coordinating with technical teams, and supporting users with guidance on ServiceNow processes and best practices. /liliEnsure the operation of core banking applications in respect to application management (2nd level support). /liliProcess incident tickets generated by monitoring systems and the local service desk within SLAs. /liliPerform coordination and communication tasks between incident managers, application service owners, 3rd‑level support, and other IT/Business stakeholders. /liliTakes over periodical on‑call duty (weekly 7x24). /liliAdminister change requests for application‑related process fulfillment. /liliParticipate in periodic releases on weekends. /liliEngage in projects related to operational aspects for existing or newly integrated applications. /liliConduct routine data cleansing of the systems. /liliOptimize processes and automate repetitive tasks, including handover to L1 (Control Center). /liliKeep application operation documentation (knowledge database) up to date. /li /ulh3Qualifications /h3ulliServiceNow specialist/administrator support skills. /liliCompleted IT training (Degree in Computer Science or other IT related certification). /liliAt least 2 years of professional experience in application support. /liliGood Unix know‑how (shell scripting is an advantage). /liliKnowledge of Windows OS at server level. /liliKnowledge of database, AWA, Splunk, Dynatrace. /liliITIL Foundation certification. /liliIdeally, experience in banking with a knowledge of financial products. /liliProcess‑oriented and analytical approach. /liliEnthusiastic team player with strong communication skills. /liliHighly motivated, proactive, and eager to learn and take on new concepts. /liliGood written and spoken English; German is an advantage. /li /ul /p #J-18808-Ljbffr

ph3Account Executive (German-Speaking) – Madrid, Spain /h3 pReady to take ownership of the full sales cycle and grow your career with uncapped earning potential? We're looking for a native or bilingual German-speaking Account Executive to join a dynamic sales team in Madrid, focusing on the German market. /p h3About the Role: /h3 pJoin the team as an Account Executive, managing the full sales cycle for the German market — from initial contact through to closing subscriptions. This hybrid role calls for someone who's comfortable with cold-calling, thrives on outbound prospecting, and is ready to build a long-term sales career in a fast-paced, international environment. /p h3What You'll Do: /h3 ul liManage the complete sales cycle: initial contact, client meetings, free trial management, and subscription close /li liHand over accounts to the Customer Experience team post-subscription /li liHandle a high-volume outbound workflow (:80-100 calls/day), with leads auto-assigned by the system /li liMeet KPIs across calls, demos, trial-to-paid conversions, and Monthly Recurring Revenue (MRR) generated /li /ul h3What You Bring: /h3 ul liNative or bilingual proficiency in German /li liNative or bilingual proficiency in English /li li1-6 years of solid commercial experience (BDR, SDR, call center, or outbound prospecting) /li liMandatory residence in Spain (no relocation support provided) /li liStrong comfort with cold-calling and a KPI/metrics-driven mindset /li liAvailability aligned with US time zones /li /ul h3Work Schedule: /h3 pMonday-Thursday, 9:00-18:00; Friday, 9:00-15:00 — flexibility especially valued during onboarding, with bUS time zone alignment expected /b. /p h3Compensation Benefits: /h3 ul liBase salary: €30,000 gross/year, plus uncapped variable commission /li liMonthly commission target: €600, with performance multipliers: – Below 80% of target: x1 – 80% of target: x1.3 – 100% of target: x2 – 150% of target: x3 /li liQuarterly bonus: if your average quarterly achievement exceeds 150%, the entire quarter's commissions are boosted with a 3x multiplier (assessed end of March, June, September, and December) /li liDuring ramp-up, the multiplier is fixed at x1 until you reach 100% of target — ramp-up targets: M0 0%, M1 0%, M2 30%, M3 60%, M4 100% /li liClear internal growth path: AE2 level at €35,000 base, AE3 level at €40,000 base /li liPermanent contract /li li22 days of annual leave, plus discretionary days between Dec 24-31 /li liFriday afternoons off /li liFlexible compensation and benefits package /li liReferral bonus program /li liOffice perks: fresh fruit, snacks, and monthly team lunches /li liSports and community activities /li /ul h3Work Setup: /h3 pbHybrid model — 50% remote available once you reach at least 70% of your target. /b /p pThe first 4 weeks are fully on-site in Madrid for onboarding and training; afterward, on-site presence is required roughly once a month, with travel and related expenses covered by the company. /p h3Location: /h3 pMadrid — Spain's vibrant capital, known for its rich culture, history, and dynamic business environment. /p /p #J-18808-Ljbffr

ppAre you a bCzech speaker /b with a passion for sales and building client relationships? Join a fast-growing international company in bMadrid /b and take ownership of the entire sales cycle while helping businesses grow through innovative e-commerce solutions. /p h3Location: /h3 pMadrid, Spain (Hybrid) /p h3Employment Type /h3 pFull-time | Permanent | Hybrid /p h3Your Responsibilities /h3 ul liManage the full sales cycle, from prospecting to closing new business. /li liConduct product demonstrations and guide clients through free trials. /li liBuild strong relationships with potential customers and understand their business needs. /li liManage a high volume of outbound calls and sales activities. /li liAchieve sales KPIs related to calls, conversions, and recurring revenue. /li liCollaborate with internal teams to ensure a seamless customer experience. /li /ul h3What We Offer /h3 ul liBase Salary: €30,000 gross/year /li liUncapped commission structure /li liComprehensive 4-week paid training /li liPermanent employment contract /li liHybrid work model after successfully completing onboarding and performance targets /li li22 days of annual leave, plus additional holiday perks /li liFlexible benefits package and referral bonus /li liOffice perks including snacks, fruit, monthly lunches, and team activities /li liExcellent internal career growth opportunities /li /ul h3Working Schedule /h3 ul liMonday – Thursday: 09:00 – 18:00 /li liFriday: 09:00 – 15:00 /li liAvailability aligned with the US time zone is appreciated, especially during onboarding. /li /ul h3Requirements /h3 ul liNative or fluent Czech /li liFluent English /li li1–6 years of experience in Sales, BDR, SDR, Outbound Sales, or Call Center /li liComfortable with cold calling and KPI-driven environments /li liMust already reside in Spain /li liStrong communication, negotiation, and relationship-building skills /li liSelf-motivated and results-oriented mindset /li /ul /p #J-18808-Ljbffr

ph3About Us /h3pAt bNextlane /b, we don’t just develop software solutions – we bcreate the future /b of the automotive industry. /ppWe are a company that combines badvanced technology /b with a clear vision: bsimplifying and digitizing /b every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market. /ppWe believe in the value of every team member, offering opportunities for you to bdevelop /b and contribute to meaningful solutions. /ppSo… What does it mean to be a #Nextlaner? /pulliBe part of a growth-oriented culture. /liliCollaborate with colleagues from all over the world. /liliBelieve in the Power of ideas and the diversity of thought. /liliBe committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact. /li /ulpOur success is measured not just by results, but also by the growth and satisfaction of those who are part of our company. /ppAt Nextlane, you’ll have the opportunity to binnovate /b, bpush boundaries /b, and bwork on solutions that are transforming /b the automotive world. /ph3Your Responsibilities /h3pAs a member of the Ibéria local HR team and the on-site representative of the HR Lead Iberia (based in Porto), you will be the trusted HR point of contact for Spain. /ppYou will own the day-to-day management of local employee and labor relations, be a credible and reliable partner to people, managers and ensure a seamless employee experience across the full employee lifecycle, working in close coordination with the HR Lead Iberia and other HR Operations Team colleagues (one dedicated to France and another one dedicated to Ibéria, focused on Payroll). /ppYour primary scope is Spain. /pulliEmployee Labor Relations (Comité de Empresa) : act as the HR point of contact for employee representatives and the Workers’ Council (Comité de Empresa), coordinating consultations, communications and meetings in accordance with Spanish labor legislation, at both individual and collective level. /liliTrusted HR partner on site : be the reliable, credible point of contact for managers and senior/top leaders based in Madrid on Spain-scope topics, advising on HR policies and people matters and escalating to the HR Lead Iberia when appropriate. /liliSensitive complex cases (support) : prepare, document and support the handling of sensitive situations (disciplinary matters, individual conflicts, prelitigation), in coordination with and under the arbitration of the HR Lead Iberia. /liliOnboarding, Offboarding Employee Lifecycle : manage the end-to-end onboarding and induction experience and coordinate employee transitions and offboarding for Spain (and Portugal as backup). /liliEmployee Support HR Administration : serve as a point of contact for employees on HR-related matters (policies, procedures, leaves, benefits), prepare HR documentation (addendums, letters, certificates) and ensure compliance with local labor regulations, liaising with the payroll provider. /liliTraining PRL Compliance: coordinate Prevention and Risk Prevention (PRL) and other mandatory local compliance training in Spain, in partnership with the Learning Development team, and follow up on medical check‑ups. /li /ulh3What We're Looking For /h3pExperience : 6-8 years in HR Operations, HR Generalist or local HRBP roles, ideally in an international environment, with proven autonomy acting as the local relay of a remote manager. /pulliEmployee Labor Relations : solid, hands-on experience of Spanish individual and collective labor relations, including direct interaction with the Comité de Empresa and the ability to handle sensitive situations with professionalism and discretion. /liliLabor Law : strong working knowledge of Spanish labor legislation and ability to run the full HR/employee lifecycle in Spain. /liliStakeholder Credibility : confident, credible and reliable when interacting with managers, senior leaders, employee representatives and external partners; excellent communication and stakeholder-management skills. /liliAutonomy Judgment : able to work independently and take ownership, while recognizing situations that warrant escalation or collaborative decision-making. /liliTeam spirit positive energy : we’re a close‑knit HR team that loves working together and continuously sharing the insights that keep our function at the center of the conversation. We’re looking for a dynamic, cheerful colleague who genuinely enjoys teamwork. /lili“Can do”attitude : we’re looking for a dynamic, upbeat colleague who is solution‑oriented, brings sound common sense to everyday challenges /liliLanguages : native Spanish and good professional English level (interviews conducted in English; manager communicates in English); Portuguese would be a great plus. /li /ulh3Our Recruitment Process /h3ulli30-minute introductory call with our Talent Acquisition Specialist /lili60 minutes call with HR Lead Iberia /lili30 minutes with Senior Global HR Business Partner /lili30 minutes with Chief Human Resources Officer /li /ulh3What We Offer /h3ulliRemote Work: Up to 3 days a week! /liliWork-life balance: We have flexible entrance and departure time. /liliSummer schedule on Fridays: Start early your weekends! /liliReferral Bonus: €1500 for every talent you refer (after 6 months). /liliFlexible Remuneration: COBEE platform. /liliPrivate Medical Insurance: Adeslas. /liliContinuous Learning: Access to our internal platform for continuous development. /liliVacation: 23 vacation days plus an intensive schedule in July and August. /liliTeambuilding: Our afterworks and activities are memorable! /li /ulh3Diversity, Inclusion Belonging /h3pAt Nextlane, we are committed to creating a space where everyone feels valued and respected. We firmly believe that diversity in experiences and backgrounds strengthens our culture and drives innovation. /pulliSupport for people with disabilities. If you need any adjustments during the recruitment process, let us know so we can provide the best possible experience. /li /ulpEqual opportunities for all: We welcome applications regardless of age, gender, origin, disability, or any other characteristic protected by law. /ppJoin bNextlane /b and become part of the technological revolution in the automotive industry. /ppDiscover why we are a great place to develop your talent! /p /p #J-18808-Ljbffr

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR's expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations.What you will do:1. Daily Operations Monitoring & KPI ManagementSupervise daily operations of in-house or outsourced call center teams.Track and report on core operational KPIs including:Call answer rate and abandonment rate.Average speed of answer (ASA) and average handling time (AHT).Work order closure rate and first contact resolution (FCR).Customer satisfaction (CSAT) score.Generate daily, weekly and monthly operational performance reports.Identify operational bottlenecks and implement process improvements to meet requirements.2. Service Quality Assurance & Standard ComplianceConduct regular quality audits through call recording monitoring, customer follow-up calls and work order review.Provide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques.Analyze quality trends and identify training needs for the team.Ensure all customer interactions comply with brand standards, company policies and local regulatory requirements.Drive continuous improvement in service quality and customer experience.3. Escalated Complaint Resolution & Crisis ManagementServe as the primary escalation point for complex customer complaints and emergency service incidents.Coordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours.Conduct root cause analysis for high-impact customer complaints and implement preventive measures.Maintain detailed records of escalated cases and track resolution progress until closure.4. Knowledge Base Management & Information SynchronizationCollaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base.Update and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures.Ensure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives.5. Training & Performance ManagementDesign and deliver comprehensive onboarding training programs for new call center employees covering:Brand standards and service etiquetteProduct knowledge and vehicle featuresCRM system operation and work order managementCustomer service skills and complaint handling techniquesDevelop and implement ongoing training programs to enhance team capabilities.Design and execute performance-based incentive schemes to motivate the team.What you will bring:Bachelor's degree in Business Administration, Communications or related field.Minimum 2-3 years of experience in call center operations, customer service or CRM management.Proven experience in KPI monitoring and service quality management.Proficiency in both English and Spanish.Strong problem-solving skills and ability to handle high-pressure situations.Experience with CRM systems (Salesforce, Dynamics or similar) and call center software.Advanced proficiency in MS Office (Excel, Word, PowerPoint).

ph3Polish-Speaking Account Executive | Madrid, Spain /h3 pJoin an international company in bMadrid /b as a bPolish-Speaking Account Executive /b and manage the full sales cycle in a fast-paced, target-driven environment. /p pbLocation: /b Madrid, Spain (Hybrid) /p h3Employment Type /h3 pFull-time | Permanent /p h3Responsibilities /h3 ul liManage the full sales cycle, from initial contact and client meetings to subscription closure. /li liManage free trial processes. /li liHandle auto-assigned leads. /li liHandover accounts to the Customer Experience team after subscription. /li liAchieve KPIs related to calls, demos, trial-to-paid conversions, and Monthly Recurring Revenue (MRR). /li liHandle approximately b80–100 outbound calls per day /b. /li /ul h3What We Offer /h3 ul lib€30,000 gross annual base salary /b /li liCompetitive uncapped performance bonus /li liApproximately b4 weeks of paid on-site training /b /li liHybrid work model (50%) after meeting performance requirements /li liPermanent contract /li li22 days of annual leave plus additional discretionary leave between b24–31 December /b /li liFlexible benefits, referral bonus, office perks, and sports community activities /li liInternal career progression opportunities (AE2 AE3) /li /ul h3Working Schedule /h3 ul libMonday – Thursday: /b 09:00 – 18:00 /li libFriday: /b 09:00 – 15:00 /li liFlexibility aligned with the US time zone is valued. /li /ul h3Requirements /h3 ul liNative or bilingual bPolish /b /li liNative or bilingual bEnglish /b /li liMust already reside in bSpain /b /li li1–6 years of commercial experience (BDR, SDR, call center, or outbound prospecting) /li liComfortable with high-volume cold calling /li liKPI and metrics-oriented /li liAvailability aligned with the US time zone /li /ul /p #J-18808-Ljbffr

ph3Czech-Speaking Account Executive | Madrid, Spain /h3 /brpAre you a bCzech speaker /b with a passion for sales and building client relationships? Join a fast-growing international company in bMadrid /b and take ownership of the entire sales cycle while helping businesses grow through innovative e-commerce solutions. /p /brpbLocation: /b Madrid, Spain (Hybrid) /p /brh3Employment Type /h3 /brpFull-time | Permanent | Hybrid /p /brh3Your Responsibilities /h3 /brul /brliManage the full sales cycle, from prospecting to closing new business. /li /brliConduct product demonstrations and guide clients through free trials. /li /brliBuild strong relationships with potential customers and understand their business needs. /li /brliManage a high volume of outbound calls and sales activities. /li /brliAchieve sales KPIs related to calls, conversions, and recurring revenue. /li /brliCollaborate with internal teams to ensure a seamless customer experience. /li /br /ul /brh3What We Offer /h3 /brul /brlibBase Salary: /b b€30,000 gross/year /b /li /brlibUncapped commission structure /b /li /brliComprehensive 4-week paid training /li /brliPermanent employment contract /li /brliHybrid work model after successfully completing onboarding and performance targets /li /brli22 days of annual leave, plus additional holiday perks /li /brliFlexible benefits package and referral bonus /li /brliOffice perks including snacks, fruit, monthly lunches, and team activities /li /brliExcellent internal career growth opportunities /li /br /ul /brh3Working Schedule /h3 /brul /brliMonday – Thursday: b09:00 – 18:00 /b /li /brliFriday: b09:00 – 15:00 /b /li /brliAvailability aligned with the US time zone is appreciated, especially during onboarding. /li /br /ul /brh3Requirements /h3 /brul /brliNative or fluent bCzech /b /li /brliFluent bEnglish /b /li /brli1–6 years of experience in bSales, BDR, SDR, Outbound Sales, or Call Center /b /li /brliComfortable with cold calling and KPI-driven environments /li /brliMust already reside in bSpain /b /li /brliStrong communication, negotiation, and relationship-building skills /li /brliSelf-motivated and results-oriented mindset /li /br /ul /brpbTake the next step in your sales career with an international team in Madrid! /b /p /brpbApply today and become part of a growing, high-performing sales organization. /b /p /p #J-18808-Ljbffr

ppOur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! /ph3Job Details /h3pAs part of Cencora, World Courier is a Global Specialty Logistics Company that designs world‑class supply chain programs in complete alignment with customers’ business goals. The company delivers ultimate peace of mind for the transport and storage of time- and temperature-sensitive products. For more than 50 years, World Courier has delivered unsurpassed knowledge, global reach and flawless supply chain execution needed to become the most trusted specialty logistics company in the world. /ppWe’re looking for a strong all‑rounder who connects communication, data, and operational structure. /ppIn this role, you will work as part of a team and shape how we communicate critical operational alerts, guide global requests, and evolve our communication model to ensure it works across the entire network. You should be comfortable challenging existing approaches while continuously strengthening how information is managed and shared. /ph3What You’ll Do /h3ulliOwn global operational alert communication—ensuring clarity, consistency, and enablement of timely and effective decision‑making across the network. /liliAct as a central coordination point for global requests—reviewing, guiding, structuring consistent responses across all of our offices. /liliShape and continuously improve how we communicate across the global network. /liliDrive alignment across functions and regions on standards, priorities, and messaging. /liliEnable execution through structured content and tools (e.g., SharePoint, templates, content organization). /liliContribute as an SME to projects and initiatives, bringing solution‑oriented thinking and hands‑on execution. /li /ulh3What You Bring /h3ulliExperience in an operational role within specialized logistics (healthcare preferred). /liliStrong ability to translate complexity into clear communication and direction. /liliExperience working across regions, stakeholders, and functions in a global environment. /liliA structured, proactive mindset with ownership of topics end‑to‑end. /liliStrong written and verbal communication skills in English. /liliAbility to stay flexible and effective in a fast‑paced environment. /liliInterest in maintaining structured, reliable, and up‑to‑date data. /liliCuriosity and confidence to learn new tools and ways of working. /li /ulpWhy this role: Direct impact on how global operations communicate and align. High visibility across regions and stakeholders. A role for all‑rounders who enjoy variety, ownership, and shaping how things are done. /ppIf you’re someone who enjoys connecting the dots, bringing structure to complexity, and improving how things work—this role is for you. /ph3What Cencora Offers /h3pBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. /ph3Full time /h3pFull time /ph3Affiliated Companies /h3pAffiliated Companies: World Courier de Espana, S.A. /ph3Equal Employment Opportunity /h3pCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. /ppThe company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. /ppCencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodation requests will not be returned. /p /p #J-18808-Ljbffr

ph3Data Network Services Specialist (evening shift) /h3 pJoin to apply for the bData Network Services Specialist (evening shift) /b role at bRoche /b /p pAt Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. /p h3The Position /h3 pDo you have the heart of a network engineer? Do you want to make a real impact? Roche needs you. We seek a dedicated and creative Data Network Services Specialist. Help us support and grow the Roche Corporate Network. Our network is vast. It connects over 100,000 users. It spans more than 15,000 devices. We use the latest in LAN, WAN, Wireless, and Data Center LAN technology. Are you ready to face technical challenges head‑on? Do you want to drive innovation in a global network? At Roche, as a Data Network Services Specialist, your skill is essential. You are the backbone of our connectivity solutions. /p h3Your Role /h3 ul liProvide Expertise: Offer technical support for connectivity. Resolve issues quickly. Keep the service steady. /li liImplement Solutions: Lead new network projects. Implement these solutions across all Roche locations. From Campuses to Branch Offices, Data Centers to Manufacturing and Logistics sites. /li liDrive Innovation: Work with cutting‑edge technologies. Push forward our commitment to excellence and improvement. /li /ul h3Your Daily Tasks /h3 ul liSupport and Troubleshoot: Keep our network running smoothly. Fix issues. Ensure reliability. /li liCollaborate and Advise: Work with everyone—technicians and non‑technicians. Guide them. Offer advice throughout the lifecycle of connectivity solutions. /li liMaintain and Improve: Keep the network up to standards. Suggest and make improvements as needed. /li liManage Changes: Handle changes without a hitch. Follow all Incident, Change, and Configuration Management processes. /li liWork with Vendors: Ensure external vendors and service providers meet our high standards. /li liDesign and Implement: Create and deliver new connectivity solutions. Push the network forward. /li /ul h3What You Bring /h3 ul liYou have a Bachelor’s degree in Computer Science, Engineering, or equivalent work experience. /li liYou bring over 3 years of experience as a Network Engineer. /li liYou have supported, troubleshooted, and implemented large and complex data networks (LAN, DCLAN, WAN, Wireless). /li liYou have worked with external vendors and service providers, particularly telecom carriers. /li liYou are experienced with infrastructure automation, including automated provisioning of network devices. /li liYou can work flexible hours, handle occasional overtime, and participate in on‑call duties. /li liYou are fluent in English, both written and spoken. /li /ul h3What You Get /h3 ul liGood and stable working environment with attractive compensation and rewards package (according to local regulations). /li liFull‑time employment contract. /li liAnnual bonus payment based on performance. /li liA dedicated training budget (training, certifications, conferences). /li liAccess to various internal and external training platforms (e.g. LinkedIn Learning). /li liExperienced and professional colleagues and a workplace that supports innovation. /li liRoche Connect - stock share purchase options. /li liCompany’s emphasis on employees’ wellness and work‑life balance (e.g. generous vacation days). /li liHybrid working model. /li liState‑of‑the‑art working environment and facilities. /li /ul pAnd many more that the Talent Acquisition Partner will be happy to talk about! /p h3About us /h3 pA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life‑changing healthcare solutions that make a global impact. /p pLet’s build a healthier future, together. /p pbRoche is an Equal Opportunity Employer. /b /p pLocation: Madrid, Community of Madrid, Spain /p /p #J-18808-Ljbffr

ppbLocation: /b Madrid, Spain (Hybrid) /p pbContract Type: /b Permanent, Full-time /p pbBase Salary: /b €30,000 gross/year + Uncapped Commissions /p pbNext Start Dates: /b September 7, 2026 / October 5, 2026 / November 2, 2026 /p h3About the Role /h3 pAs an Account Executive, you will manage the full sales cycle, focusing on converting leads into active subscribers for our innovative tech solutions. This is a high-energy, hybrid role within a dynamic sales environment that rewards performance with an exceptional, uncapped commission structure. /p h3Key Responsibilities /h3 ul libFull Sales Cycle Management: /b Own the process from initial contact and cold-calling to conducting client meetings, running free trials, and closing subscriptions. /li libLead Account Management: /b Effectively manage auto-assigned leads and ensure a smooth account handover to the Customer Experience team post-subscription. /li libActivity KPIs: /b Achieve daily call volume targets (approx. 80–100 calls/day) and consistently meet KPIs related to demos, trial-to-paid conversions, and Monthly Recurring Revenue (MRR). /li libRamp-up Goals: /b Work towards clear ramp-up targets: Month 0 1 (0%), Month 2 (30%), Month 3 (60%), Month 4 (100%). /li /ul h3Requirements /h3 ul libLanguage: /b Czech + english /li libExperience: /b 1–6 years of solid commercial experience (e.g., BDR, SDR, call center, outbound prospecting). /li libSkills: /b Strong comfort with cold-calling and a KPI/metrics-oriented mindset. /li libLocation: /b Must already reside in Spain (No relocation support provided). /li /ul h3Working Hours Flexibility /h3 ul libStandard Schedule: /b Monday to Thursday (09:00 – 18:00) and Friday (09:00 – 15:00). Enjoy your Friday afternoons off! /li libHybrid Model: /b Fully on-site in Madrid for the first 4 weeks of training. Afterwards, a 50% hybrid work model becomes available once you reach at least 70% of your sales target. Post-training, on-site visits are only required about once a month (travel expenses covered by Doofinder). /li /ul h3What We Offer (Compensation Benefits) /h3 ul libCompetitive Pay: /b €30,000 base salary + uncapped commissions (Target: €600/month standard). /li libPerformance Multipliers: /b Earn more as you overachieve!ul li 80% of target = 1x /li li80% = 1.3x /li li100% = 2x /li li150% = 3x /li /ul /li libQuarterly Bonus: /b If your average quarterly achievement exceeds 150%, the entire quarter's commissions are adjusted with a massive b3x multiplier /b! /li libCareer Growth: /b Clear internal progression paths to AE2 (€35,000 base) and AE3 (€40,000 base). /li libVacation: /b 22 days of annual leave + discretionary days off between December 24th and 31st. /li libPerks Culture: /b Flexible benefits plan, referral bonuses, daily office perks (fresh fruit, snacks, monthly team lunches), and active support for sports community activities. /li /ul /p #J-18808-Ljbffr

ppDescripción del trabajo Pre-Award Project Manager – UNESCO Chair in Life Cycle and Climate Change (ESCI-UPF) /p h3About UNESCO Chair /h3 pThe UNESCO Chair in Life Cycle and Climate Change ESCI-UPF is an international center of excellence in Life Cycle Assessment (LCA), and a leading source of innovative research on LCA and its application on mitigating climate change in sectors such as: agrifood, packaging, chem/pharma, health, new materials, construction, energy and, waste management. /p pEl UNESCO Chair in Life Cycle and Climate Change at ESCI-UPF is seeking a Pre-Award Project Manager to join its team within the new ESCI-UPF Project Office. The selected candidate will play a key role in identifying and attracting competitive funding opportunities, supporting researchers in the preparation of European proposals, and leading communication and dissemination activities for the Chair’s research projects. This position offers a dynamic opportunity to contribute to the growth of international research initiatives in sustainability, climate change, and circular economy, while supporting the pre-award phase of competitive funding projects. /p h3Main Responsibilities /h3 ul liPre-Award and Project Promotion /li liProposal Writing: Draft and contribute to high-quality research and innovation proposals for European and national funding programmes (e.g., Horizon Europe, Erasmus, AEI calls, etc.), ensuring alignment with call requirements and institutional priorities. /li liBudget Preparation: Develop project budgets in compliance with the financial rules of each call. /li liCoordination with Partners: Act as the main contact for consortium partners in coordinated proposals, and liaise with coordinators when ESCI-UPF participates as a partner. /li liOpportunity Scouting: Monitor and identify new funding opportunities and strategic partnerships relevant to the Chair’s research areas. /li liPromotion Networking: Represent ESCI-UPF and the Chair at information sessions, brokerage events, and networking activities to promote collaborations and attract new projects. /li liSupport to Researchers: Provide guidance to research staff during the proposal preparation phase, including administrative, technical reporting, impact, gender, knowledge transfer, KPI and strategic aspects. /li liCommunication Dissemination Strategy Development: Design and implement communication and dissemination strategies for research projects, ensuring alignment with funder requirements and maximizing project visibility and impact. /li liContent Creation: Prepare and publish dissemination materials, scientific and non-scientific articles, newsletters, social media posts, and reports showcasing project results. /li liEvent Participation: Coordinate and participate in events, conferences, and workshops to disseminate outcomes and strengthen stakeholder engagement. /li /ul h3Required Qualifications and Experience /h3 ul liUniversity degree in Environmental, Chemical, Agricultural, Agri-food or related Engineering, Environmental Sciences, or related fields. /li liA Master’s degree or PhD in Sustainability, Circular Economy, Environmental Management, or related disciplines will be highly valued. /li liSolid knowledge of European funding programmes (Horizon Europe, Interreg, LIFE, Erasmus+, etc.) and familiarity with national and regional funding instruments. /li liProfessional proficiency in English. Spanish, and Catalan will be highly valued. /li liAt least 3 years of experience in the preparation of competitive funding proposals, preferably in academic, research, or consultancy environments. /li liUnderstanding of sustainability, climate change, circular economy, and life cycle assessment principles. /li liInterpersonal Skills /li liStrong analytical, organizational, and writing skills. /li liCapacity to manage multiple priorities and meet tight deadlines. /li liProactive, detail-oriented, and solution-driven approach.Excellent interpersonal and communication abilities in multicultural environments. /li liStrategic and business-oriented mindset, aligned with sustainability values. /li /ul h3What We Offer /h3 ul liThe opportunity to contribute to impactful international research initiatives in sustainability and climate change. /li liIntegration into the new ESCI-UPF Project Office, working closely with researchers and supporting the pre-award phase of projects. /li liA dynamic, collaborative, and international work environment at the UNESCO Chair in Life Cycle and Climate Change. /li liProfessional development and specialized training in pre-award project management and proposal writing. /li liFlexible working arrangements, including up to 2 remote days per week. /li li35 hours per week (PAS position). /li liA modern and welcoming office in the center of Barcelona. /li liGross annual salary: 31.000€ /li /ul pThe Chair is committed to equal opportunities and non-discrimination in employment policies and salaries on the grounds of race, ethnic origin, gender, disability, religion or belief, sexual orientation, age, gender reassignment, or marital and civil partnership status. /p pAll applications will be treated with the strictest confidence. /p pThis contract is part of the Project GPE -P financed by MICIU/AEI/ / /p /p #J-18808-Ljbffr

ppWe're looking for a bPolish-speaking Account Executive /b to join an international sales team based in bMadrid, Spain /b. /p h3Location /h3 ul liMadrid, Spain /li liHybrid work model /li liPermanent contract /li liNo relocation support (candidates must already reside in Spain) /li /ul h3Working Hours /h3 ul liMonday - Thursday: 09:00 - 18:00 /li liFriday: 09:00 - 15:00 /li liAvailability aligned with the US time zone is preferred, especially during the onboarding period. /li /ul h3Compensation /h3 ul li€30,000 gross annual base salary /li liUncapped commission plan /li liMonthly target commission of €600 /li liPerformance multipliers: ul li80% target = 1.3x /li li100% target = 2x /li li150%+ target = 3x /li /ul /li liAdditional quarterly commission accelerators for top performers. /li /ul h3Key Responsibilities /h3 ul liManage the full sales cycle from prospecting to closing. /li liConduct product demonstrations and client meetings. /li liBuild and maintain strong customer relationships. /li liAchieve sales targets and KPIs. /li /ul h3Requirements /h3 ul liNative or fluent Polish and strong English. /li li1-6 years of experience in Sales, BDR, SDR, Outbound Sales, or Call Center. /li liComfortable with cold calling and KPI-driven sales. /li liMust currently reside in Spain. /li /ul h3What We Offer /h3 ul li4-week paid onboarding and training. /li liHybrid work model. /li li22 days of annual leave plus additional holiday perks. /li liCareer growth opportunities. /li liFlexible benefits package. /li liCompetitive salary with an attractive uncapped commission structure. /li /ul /p #J-18808-Ljbffr

ppWork area: /p pInformation technology / Software /p pCountry: /p pES /p pEntry level: /p pProfessionals /p pType of contract: /p pfull time /p pThe bSOC Specialist (m/f/d) /b is responsible for the design, maintenance, and enhancement of Security Operations Center (SOC) infrastructure and processes. They work closely with incident responders, analysts, and threat intelligence teams to optimize detection capabilities, improve SOC workflows, and ensure rapid incident triage and response. /p pThe working location for this position will be in Madrid city where we are currently setting up a new office. We operate a hybrid model, requiring at least 40% of the working time on-site. /p ul liUse Case Development: Design and test new security use cases to enhance the detection and response capabilities of Liebherr’s SIEM system /li liLog Source Onboarding: Onboard and integrate various log sources into the SIEM system, ensuring comprehensive visibility across the organization’s IT environment /li liSOAR Playbook Implementation: Design, implement, and maintain SOAR playbooks to automate incident response processes and improve operational efficiency /li liSystem Optimization: Continuously evaluate and optimize the performance of the SIEM and SOAR systems to ensure they meet the evolving security needs of the organization. Also optimize costs in regards to Log sources and their retention /li liThreat Detection Engineering: Design and implement advanced detection techniques and perform threat hunting as well as lead tuning exercises and detection gap analysis /li liCollaboration: Work closely with the SOC team and other IT departments to ensure seamless integration of security tools and processes /li liDocumentation: Maintain thorough documentation of use cases, log source configurations, and SOAR playbooks for future reference and compliance purposes /li liNote that this role requires time on-call every 6 to 8 weeks. /li liBachelor’s/Master’s in Cybersecurity, Computer Science, or related field /li li3+ years in cybersecurity, ideally as SOC-Engineer /li liHands-on knowledge of SIEM, and security analytics tools (e.g. Microsoft Sentinel, Microsoft Defender XDR, Elastic SIEM) /li liFamiliarity with SOAR platforms and automation processes (especially Microsoft Logic Apps, Microsoft Sentinel Automations) /li liExperience in security log source onboarding automation of security tasks /li liProficiency in scripting and programming languages (e.g. Python, PowerShell) for automation tasks /li liEnglish is a Must, German and French are a plus /li liUnderstanding of cybersecurity frameworks and standards (e.g. ISO27001, NIST, GDPR) /li liStrong analytical, problem-solving skills and communication skills /li liFollowing certificates are a plus: GIAC Python Coder (GPYC), GIAC Cloud Security Automation (GCSA), GIAC Security Operations Certified (GSOC), Cloud certifications (AWS, Azure, or GCP) /li /ul h3Our commitment to you: your benefits /h3 pAt Liebherr, we believe people are at the heart of our success. As part of our international team, you’ll enjoy a secure role in a family-owned company that values innovation, collaboration, and long-term career growth: /p ul liCompetitive compensation and benefits package that recognizes your expertise /li liFlexible and hybrid working model /li liCreative freedom and responsibility to shape processes and solutions in our global transformation /li liContinuous learning and development with tailored training and certification opportunities /li liLife and accident insurance /li liOption to include a premium private health insurance package as part of the flexible remuneration /li liA safe, stable and international workplace within a trusted family business that invests in people /li /ul pbOne Passion. Many Opportunities. /b /p h3The company /h3 pLiebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas.The Group employs nearly 50,000 people in more than 140 companies on all continents. /p h3Location /h3 /p #J-18808-Ljbffr

ppbDate Posted: /b /p pbCountry: /b /ppSpain /ppbLocation: /b /ppGolfo De Salónica 73, 28033 MADRID, Spain /ppWe're looking for an bAccounting Lead (M/F) /b to lead and oversee the company's accounting operations, ensuring the integrity, accuracy, and compliance of financial records. This role will be responsible for maintaining adherence to accounting, tax, and internal control regulations while partnering with key stakeholders to support sound financial management and business performance. /ppbKey Responsibilities: /b /pullipManage and coordinate daily accounting activities. /p /lilipOversee monthly closing processes. /p /lilipEnsure the accurate recording of transactions and provisions. /p /lilipReview and approve balance sheet account reconciliations. /p /lilipEnsure compliance with corporate accounting policies and applicable standards (IFRS, US GAAP, or local regulations). /p /lilipCoordinate internal and external audits. /p /lilipLead, develop, and evaluate the accounting team. /p /lilipImplement improvements in processes, internal controls, and automation. /p /li /ulpbRequirements /b /pullipBachelor’s degree in Accounting, Finance, Business Administration, or a related field. /p /lilip3–5 years of experience in accounting, including previous experience leading teams. /p /lilipStrong knowledge of accounting and tax regulations. /p /lilipExperience with ERP systems (JDEdwards.). /p /lilipAdvanced proficiency in Excel. /p /lilipAdvanced level of English (in multinational environments). /p /li /ulpbKey Competencies /b /pullipLeadership and team management. /p /lilipAttention to detail and accuracy. /p /lilipAnalytical thinking and problem-solving skills. /p /lilipOrganization and prioritization abilities. /p /lilipEffective communication and cross-functional collaboration. /p /lilipResults-oriented mindset and commitment to continuous improvement /p /li /ulpIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. /ppOtis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. /ppYou may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. /ppWhen you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. /ppWe provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. /ppToday, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( . /ppBecome a part of the Otis team and help us #Buildwhatsnext! /ppOtis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at /ppbPrivacy Policy and Terms: /b /ppClick on this link ( to read the Policy and Terms /ppWe go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world. /p /p #J-18808-Ljbffr

ph3German-Speaking Account Executive – Madrid /h3 pWe are looking for a German-speaking Account Executive to join a fast‑paced international sales team based in Madrid. This hybrid role focuses on the German market and requires strong commercial experience, excellent communication skills, and full comfort with KPIs, cold‑calling, and US‑aligned time zones. Candidates must already reside in Spain. /p pbLocation: /b Madrid, Spain bWork Model: /b Hybrid bSchedule: /b Monday to Thursday 9:00–18:00; Friday 9:00–15:00 bSalary: /b 30,000 EUR gross/year base + uncapped commissions bRelocation: /b Not provided (must already reside in Spain) /p h3About the Role /h3 pThe Account Executive will manage the full sales cycle, from initial outreach to subscription closure. You will conduct client meetings, manage free trials, handle auto‑assigned leads, and collaborate closely with Customer Experience teams after subscription. This role requires resilience, strong commercial drive, and the ability to maintain high call volumes (80–100 calls/day). /p h3Key Responsibilities /h3 ul liManage the full sales cycle from first contact to subscription /li liConduct demos and client meetings /li liManage free trial processes and handover to Customer Experience /li liWork with auto‑assigned leads /li liAchieve daily call targets (80–100 calls/day) /li liMeet KPIs related to calls, demos, trial‑to‑paid conversions, and MRR /li liFollow ramp‑up targets: M0 0%, M1 0%, M2 30%, M3 60%, M4 100% /li /ul h3Compensation Benefits /h3 ul liUncapped monthly commissions (600 EUR target) /li liMonthly multipliers: 80% = x1, 80% = x1.3, 100% = x2, 150% = x3 /li liQuarterly bonus: average 150% = full quarter adjusted to x3 /liliRamp‑up period with x1 multiplier until reaching 100% /li liInternal growth opportunities: AE2 (35,000 EUR base) and AE3 (40,000 EUR base) /li liPermanent contract /li li22 days of annual leave + discretionary days between Dec 24–31 /li liFriday afternoons off /li liFlexible compensation/benefits, referral bonus, office perks (fruit, snacks, monthly lunches, sports community activities) /li liHybrid model available after reaching 70% of target /li liFully on‑site training for the first 4 weeks /li liMonthly on‑site visits (travel covered) /li /ul h3Upcoming Start Dates /h3 p07/09/2026, 05/10/2026, 02/11/2026 /p h3Requirements /h3 ul liNative or bilingual German /li liNative or bilingual English /li liMandatory residence in Spain /li li1–6 years of commercial experience (BDR, SDR, call center, outbound prospecting) /li liStrong cold‑calling skills (80–100 calls/day) /li liKPI‑driven mindset /li liAvailability aligned with US time zones /li /ul /p #J-18808-Ljbffr

pbCompany description /b pPublicis Groupe, the world's second largest communications group that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Leo Constellation:Publicis Spain, Leo Spain; Publicis Health), media (Zenith, Starcom, Spark and Performics), and areas of transversal knowledge. /ppAt Leo Spain, we understand that creativity has the power to transform human behavior. It's the core belief behind what we call HumanKind, focusing on people and purposes. Our strength lies in the professionalism of our teams, combining strategic rigor, a multidisciplinary approach, and high doses of creativity to deliver unique and personalized value propositions that drive our clients' brand growth. We aspire to be the best creators of ideas that truly resonate with people. /p h3Overview /h3 pWe are looking for an enthusiastic and proactive bAccount Executive /b to join our Healthcare team. This role is ideal for someone with experience managing client relationships in a creative, advertising, communications, or healthcare agency environment. /p pYou will support the development and execution of integrated communication campaigns and projects for healthcare clients, acting as the key link between clients and internal teams. The successful candidate will be highly organized, client-focused, and capable of managing multiple projects simultaneously while ensuring quality, timelines, and business objectives are met. /p h3Responsibilities /h3 ul liManage day-to-day communication with healthcare clients and build strong, trusted relationships. /li liCoordinate integrated communication projects and campaigns across multiple channels (digital, social, content, events, and offline). /li liBrief and collaborate with internal teams including Creative, Strategy, Medical, Digital, and Production. /li liMonitor project timelines, budgets, and deliverables to ensure projects are completed on time and within scope. /li liSupport the preparation of client presentations, status reports, and project documentation. /li liParticipate in client meetings and contribute to strategic discussions. /li liEnsure all materials and activities meet client expectations, regulatory requirements, and agency standards. /li liIdentify opportunities to grow existing accounts and support new business initiatives. /li liCoordinate stakeholders involved in projects, including healthcare professionals, external partners, and suppliers when required. /li liSupport the development of communication initiatives that help clients achieve their business and brand objectives. /li /ul h3Qualifications /h3 ul liBachelor's degree in Marketing, Communications, Advertising, Business, Health Sciences, or a related field. /li liMinimum b2 years of experience /b in an Account Executive or similar client-facing role within an advertising, communications, healthcare, or creative agency. /li liExperience managing multiple projects and stakeholders simultaneously. /li liStrong understanding of project management and client servicing principles. /li libEnglish level C1 (required). /b /li libHigh level of German (required). /b /li liProficiency in Microsoft Office Suite (PowerPoint, Excel, Word). /li liExperience working with healthcare, pharmaceutical, wellness, or life sciences clients is highly valued. /li /ul h3Skills Competencies /h3 ul liExcellent communication and interpersonal skills. /li liStrong organizational and project management abilities. /li liClient-oriented mindset with strong attention to detail. /li liProblem-solving and proactive approach. /li liAbility to manage priorities in a fast-paced agency environment. /li liTeam player with the ability to collaborate across multidisciplinary teams. /li liPresentation and storytelling skills. /li liStrong commercial awareness and business mindset. /li /ul h3We Think You'll Be Great If You... /h3 ul liEnjoy building relationships with clients and colleagues. /li liAre curious about healthcare, innovation, and communications. /li liThrive in dynamic environments and can effectively juggle multiple projects. /li liDemonstrate confidence, diplomacy, and professionalism in client interactions. /li liBring a positive attitude and strong sense of ownership to everything you do. /li /ul h3Why join us? Because we offer reasons such as: /h3 ul libFlexible Benefits (Coverflex): /bEnjoy more than just work with flexible compensation including meal vouchers, health insurance, transportation, and more. /li libGrowth Opportunities: /bYou can advance in your career not only through the experience of working with major clients but also by accessing local and global training programs specialized according to your role, covering both technical and soft skills. /li libFree Online Training: /bYou can access unlimited courses from LinkedIn Learning and Udemy Catalogs through our artificial intelligence platform “Marcel”. /li libOnline English Classes: /bBenefit from group weekly classes by native teachers if you have a B1 level of English or above. /li libPartner Certifications: /bYou’ll have the opportunity to obtain certifications from industry giants such as Meta, Google, or Amazon. /li libWork from anywhere: /bTelecommute up to 6 weeks from over 100 countries with our #WorkYourWorld program. /li libAttractive holidays package /bincluding your birthday Advertising Day off plus some additional days off. Rest is also important! /li libWell-being: /bWe prioritize the well-being of our staff and organize various health initiatives such as daily meditation or yoga among others. /li /ul pEmployee benefits are an integral part of the company’s annual compensation package. These benefits are subject to the company’s current policies and guidelines and may be modified, updated, or adjusted at the company’s discretion to reflect organizational needs, regulatory requirements, or business conditions. /p pWe are certified as a bGreat Place to Work /b, your happiness and providing you with an outstanding experience means a lot to us, let's enjoy! /p pHere at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background: we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any individual´s status in any group or class protected by law. /p pIf you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you. /p pAll employees are committed to complying with obligations regarding Information Security and Technologies, obligations related to the use of Artificial Intelligence, obligations stemming from the Quality and Environmental Management System, as well as obligations derived from the Integrity Management System, Corruption Prevention, and the Anti-Bribery and Anti-Corruption Policy. Furthermore, all employees are required to complete mandatory training courses, declarations, and compliance commitments in these areas. /p /p #J-18808-Ljbffr

ph3German-Speaking Account Executive | Madrid, Spain /h3 pAre you a bGerman speaker /b with a passion for sales and business development? Join a fast-growing international company in bMadrid /b and take ownership of the full sales cycle while helping businesses grow through innovative e-commerce solutions. /p pbLocation: /b Madrid, Spain (Hybrid) /p h3Employment Type /h3 pFull-time | Permanent | Hybrid /p h3Your Responsibilities /h3 ul liManage the full sales cycle from prospecting to closing new business. /li liConduct product demonstrations and guide clients through free trials. /li liBuild strong relationships with prospective customers and understand their business needs. /li liHandle a high volume of outbound sales activities and follow up on qualified leads. /li liAchieve sales KPIs related to calls, conversions, and recurring revenue. /li liCollaborate with internal teams to ensure a seamless customer experience. /li /ul h3What We Offer /h3 ul libBase Salary: /b b€30,000 gross/year /b /li libUncapped commission structure /b /li liComprehensive 4-week paid training /li liPermanent employment contract /li liHybrid work model after successful onboarding and performance targets /li li22 days of annual leave plus additional holiday perks /li liFlexible benefits package and referral bonus /li liOffice perks including snacks, fruit, monthly lunches, sports, and team activities /li liExcellent internal career growth opportunities /li /ul h3Working Schedule /h3 ul libMonday – Thursday: /b 09:00 – 18:00 /li libFriday: /b 09:00 – 15:00 /li liFlexibility to align with the US time zone during onboarding is appreciated. /li /ul h3Requirements /h3 ul liNative or fluent bGerman /b /li liFluent bEnglish /b /li li1–6 years of experience in bSales, BDR, SDR, Outbound Sales, or Call Center /b /li liComfortable with cold calling and working in a KPI-driven environment /li liMust already reside in bSpain /b /li liStrong communication, negotiation, and relationship-building skills /li liSelf-motivated, proactive, and results-oriented mindset /li /ul pbTake the next step in your sales career with an international team in Madrid! /b /p pbApply today and become part of a growing, high-performing sales organization. /b /p /p #J-18808-Ljbffr

Country: Spain Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura. About Challenge And Opportunity Insurance is a core component of Santander’s business, generating a profit contribution of approximately €1.6bn and serving more than 20 million customers globally. Insurance plays a critical role in customer loyalty, as insured customers stay longer with the bank, while supporting Santander’s mission of providing financial protection that enables people and businesses to prosper. Over recent years, the business has grown at double‑digit rates (excluding 2020 due to COVID) and has made significant progress in expanding its product offering and transforming sales processes into digital journeys. However, there is still substantial untapped potential. Digital penetration varies widely across countries and products, and conversion rates remain below their full potential. Capturing this opportunity requires scaling experimentation, simplifying journeys, strengthening omnichannel distribution, evolving to a customer‑centric insurance value proposition, and embedding a strong data‑driven culture across markets. Within Santander, the Insurance Domain drives the transformation of the insurance business by evolving products, processes and digital capabilities. The Protection vertical is a core pillar of Santander’s revenue diversification and customer loyalty strategy within Insurance. It includes: • Auto Insurance, • Home Insurance, • Health Insurance, • Omnichannel distribution (digital, branches, call center), • [Other relevant protection products / add‑ons] As part of this ambition, we are looking for a Product Pricing Senior Manager with strong product mindset, value orientation and experience in corporate agile environments, capable of translating strategy into execution and maximizing product value end‑to‑end. Santander ( ) is proud to be an equal opportunities employer regardless of gender identity, culture or disability. Your Mission As Product Pricing Senior Manager – Protection, your mission will be to maximize the value of the Protection product portfolio (Auto, Home, Health and other protection products) within the Santander ecosystem. You will align business strategy, customer experience, regulatory requirements and technological capabilities to drive growth, profitability and customer satisfaction. You will act as the functional product owner, prioritizing initiatives, making data‑driven decisions and ensuring successful end‑to‑end execution. Key Responsibilities • Own and drive the pricing strategy and value proposition for the Protection business, ensuring alignment with commercial objectives, regulatory standards, and profitability goals., • Develop advanced pricing frameworks for protection insurance products through scalable machine learning solutions tailored to regulated environments., • Optimize underwriting processes across key protection products and distribution channels, balancing risk management, efficiency and customer experience., • Lead the design and implementation of AI‑driven real‑time pricing models, leveraging behavioral, transactional, and contextual data to enable dynamic and personalized pricing decisions., • Build contextual pricing capabilities that adapt pricing dynamically according to customer intent, purchase journey, channel, timing, and behavioral signals., • Detect and prioritize growth opportunities across acquisition, conversion, retention, cross‑selling and customer lifetime value optimisation., • Continuously assess market dynamics, competitive landscape and insurtech innovation to support product evolution in collaboration with cross‑functional teams such as Digital, CLTV, and New Ventures., • Define and track key product and portfolio KPIs to measure commercial performance, customer impact and sustainable growth., • Manage stakeholder expectations and align priorities across functions and geographies., • Collaborate with multidisciplinary teams., • Foster an empirical, test‑and‑learn mindset and continuous improvement culture., • Translate business needs into clear epics, features and user stories, with well‑defined acceptance criteria. Professional Background • Minimum 10+ years of experience in Product Pricing, Product Manager or Business Product Lead roles., • Experience in:, • Insurance (preferably Auto, Home or Health), or, • Financial services environments., • Experience working closely with technology teams in agile setups., • Solid understanding of the insurance business model and product economics., • Proven experience in backlog management and prioritization., • Strong knowledge of product metrics and data‑driven decision‑making., • Experience working in agile environments (Scrum, Kanban or hybrid models). Core Competencies • Strong decision‑making capability., • Strategic thinking combined with execution focus., • Customer‑centric mindset., • Cross‑functional influence without formal authority., • Strong analytical capability., • Clear and structured communication skills., • High level of autonomy and accountability. Nice to Have • Experience in both banking and insurance environments., • Experience in digital insurance distribution., • Experience working with external partners or joint ventures. xcskxlj, • Background in digital transformation initiatives. #J-18808-Ljbffr

Company description Siga leyendo para descubrir lo que necesitará para tener éxito en este puesto, incluyendo habilidades, cualificaciones y experiencia. Publicis Groupe, the world's second largest communications group that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Leo Constellation:Publicis Spain, Leo Spain; Publicis Health, Digitas Wysiwyg, Nurun), media (Zenith, Starcom, Spark and Performics), and areas of transversal knowledge. At Leo Burnett, we understand that creativity has the power to transform human behavior. It's the core belief behind what we call HumanKind, focusing on people and purposes. Our strength lies in the professionalism of our teams, combining strategic rigor, a multidisciplinary approach, and high doses of creativity to deliver unique and personalized value propositions that drive our clients' brand growth. We aspire to be the best creators of ideas that truly resonate with people. Overview An Integrated Project Manager within Digital Marketing / CRM / WebOps / Brand Performance, acting as the coordination point across media, CRM, digital, and brand teams to ensure structured execution of digital initiatives. This is a market-facing role supporting the Market Lead, ensuring: • Smooth project execution, • Stakeholder alignment, • Clear tracking and reporting with business value, • Adoption of integrated ways of working Responsibilities Project & Operational Management • Plan, track, and report on digital initiatives (media, CRM, web, data), managing risks, timelines, and dependencies., • Ensure timely and high-quality campaign planning across all contributors., • Provide structured updates, dashboards, and reports to the Market Lead and clients., • Coordinate meetings, workshops, and follow-ups across local and central stakeholders., • Ensure adherence to governance and tools, driving adoption within the local team. Market Engagement & Alignment • Act as the operational link between brand, media, CRM, and digital teams., • Support the Market Lead in embedding integrated ways of working, breaking silos., • Liaise with central teams and PMO to manage dependencies and alignment., • Share best practices, success stories, and case studies across markets. Collaboration & Enablement • Work closely with Market Lead, Omnichannel Strategy Lead, and Analytics & Insights Lead., • Coordinate with designers, copywriters, and digital experts (CRM, SEO)., • Support onboarding, tools access, and resource alignment., • Ensure reporting delivers clear business value (both local and central dashboards)., • Support training, adoption, and consistent ways of working. Qualifications • 6–9 years of experience in digital marketing, CRM, or project management (agency or client side)., • Strong project management and stakeholder coordination skills., • Solid understanding of media, CRM, and digital campaign execution., • Ability to navigate complexity with attention to detail and structured problem solving., • Strong relationship-building and influencing skills., • Fluent in English and Spanish. Why join us? Because we offer reasons such as: • Flexible Benefits (Coverflex): Enjoy more than just work with flexible compensation including meal vouchers, health insurance, transportation, and more., • Growth Opportunities: You can advance in your career not only through the experience of working with major clients but also by accessing local and global training programs specialized according to your role, covering both technical and soft skills., • Free Online Training: You can access unlimited courses from LinkedIn Learning and Udemy Catalogs through our artificial intelligence platform "Marcel"., • Online English Classes: Benefit from group weekly classes by native teachers if you have a B1 level of English or above., • Partner Certifications: You'll have the opportunity to obtain certifications from industry giants such as Meta, Google, or Amazon., • Work from anywhere: Telecommute up to 6 weeks from over 100 countries with our #WorkYourWorld program., • Attractive holidays package: including your birthday & Advertising Day off plus some additional days off. Rest is also important!, • Well-being: We prioritize the well-being of our staff and organize various health initiatives such as daily meditation or yoga among others. Employee benefits are an integral part of the company’s annual compensation package. These benefits are subject to the company’s current policies and guidelines and may be modified, updated, or adjusted at the company’s discretion to reflect organizational needs, regulatory requirements, or business conditions. We are certified as a Great Place to Work, your happiness and providing you with an outstanding experience means a lot to us, let's enjoy! Here at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background: we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any individual´s status in any group or class protected by law. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you. All employees are committed to complying with obligations regarding Information Security and Technologies, obligations related to the use of Artificial Intelligence, obligations stemming from the Quality and Environmental Management System, as well as obligations derived from the Integrity Management System, Corruption Prevention and the Anti-Bribery and Anti-Corruption Policy. xcskxlj Furthermore, all employees are required to complete mandatory training courses, declarations, and compliance commitments in these areas. #J-18808-Ljbffr

Sprinklr is an AI‑native Unified Customer Experience Management platform that helps brands deliver unified, personalized experiences at scale. Para una comprensión completa de esta oportunidad y de lo que se requerirá para ser un candidato exitoso, siga leyendo. What you will do • Ensure Sprinklr customers receive the best onboarding experience and value by effectively deploying Sprinklr software based on customer use‑cases, industry, and best practices., • Act as the day‑to‑day internal escalation point and primary client contact, ensuring optimal client service regarding platform performance, functionality, enhancements, and configuration., • Configure the Sprinklr product for various brands and industries following high standards of delivery and quality., • Collaborate with the team to develop best practices on product configuration and continuously improve adoption., • Provide social insights and recommendations to support clients’ business practices., • Design and configure the appropriate Sprinklr solution to meet all requirements based on best practices and clients’ custom needs., • Perform health checks of existing customers in need of platform upgrades and suggest solutions aligned with best practices and client needs., • Ensure that all client users during onboarding are trained and educated properly on the platform and establish a relationship built on trust with client champions., • Execute platform deployment in a way that anticipates future client needs or business requirements., • Provide consulting advice to clients about the Sprinklr platform during different phases of project implementation.What makes you qualified?, • Strong analytical and problem‑solving skills., • Excellent communication skills in Spanish and English, both written and verbal., • A drive to dig into the details of a system or process to solve customer problems., • Desire and ability to rapidly learn a wide variety of new technical skills., • Self‑motivated, takes initiative, assumes ownership., • Ability to work in a highly collaborative and fast‑paced environment., • Enthusiastic, professional, with a focus on customer success., • Excellent listening skills to fully understand the customer value requirements., • Passion for solving client challenges and commitment to client delight., • Strong customer handling skills and willingness to serve customers across various time zones., • Spanish & English business proficiency mandatory.Technical Skills, • Experience deploying Voice and Non‑Voice Contact Center applications like Gensys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, etc., • Good knowledge of voice protocols: TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing., • Knowledge of CTI or Voice recording products., • Experience on VOIP, Dialer, ACD, IVR, SBC, exposure to video conferencing, IM, voicemail, DID, carriers., • Knowledge of UCaaS, CPaaS platforms, cloud, contact center integrations such as Microsoft Teams, Wireshark, etc., • Familiar with Salesforce Service Cloud or similar CRM systems, KB systems, and customer portals for case management., • Experience with telecom, call center integration, and VoIP, including developing and deploying code that directly interacts with SIP protocols and RTP packets., • Experience in Groovy and JavaScript., • Customer‑obsessed mindset to deliver value and ability to adapt and operate effectively in ambiguous or rapidly changing environments., • Capable of working effectively under tight deadlines and juggling several assignments simultaneously. We will not consider applicants who require visa sponsorship or work‑authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based. Sprinklr is a proud equal‑opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. xcskxlj Reasonable accommodations are available upon request during the interview process. #J-18808-Ljbffr

pE-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At strongBigblue /strong, we’re on a mission to change that.brWe help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience.brSince 2018, we’ve built a tech-driven logistics platform powering strong500+ brands /strong— from fast-growing DTC players to global names like strongMUJI, Aigle, Scuffers and Cabaïa /strong. With 110+ employees across strongParis, Madrid, and London /strong, our proprietary WMS (Warehouse Management System) Atlas, and a network of 7 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillmentstrong faster, smarter, and greener.br/strongBacked by strong$20+M in funding /strongand trusted by the next generation of e-commerce leaders, we’re scaling rapidly — strongfrom 10 million orders in 2024 /strong toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way.brstrongAbout The Role 🚀br/strongemLocation: Madridbr/emAs a Customer Care Manager, you will take the lead of the Customer Care team in Spain in order to monitor the workload, the performance and to improve continuously processes. You will also be in direct contact with merchants for escalations and some tickets, and be in the heart of our operations to support our growth. Finally, you will contribute to the improvement of the app through your daily interactions with the Operations and Product teams.brThis job opening is intended to help structure the Care team in Spain. You will report directly to the Spain Merchant Team Lead.brstrongMissions ✍️br/strongstrongManage coach the Customer Care teambr/strongulliLead the Spanish Care team on a daily basis to drive performance /liliEnsure 1to1, performance reviews and other meetings with the Spanish Care Team /liliEnsure tickets review with the Spanish Care team /liliProvide coaching and support to the team when neededbrbr/li /ulstrongBe the engine of the team performancebr/strongulliMonitor and analyze KPIs (CSAT, average reply time, average number of replies) to ensure quality /liliGuarantee high responsiveness and service quality for tickets to thrive for excellence /liliParticipate to tickets handling with the team and merchants calls (around 20% of your time) /liliBe responsible for escalations from our merchants via calls and meetings /liliCreate Ad hoc strategic planning with merchants without an Account Managerbrbr/li /ulstrongLead the excellence of Care processes in Spainbr/strongulliImplement and update structured workflows / processes to manage Care requests efficiently /liliEnsure streamlined communication with merchants in Care remit /liliAlign with the Account Management team to ensure a seamless experience for merchants /liliWork closely with operations product teams to ensure merchant feedback leads to meaningful improvementsbrbr/li /ulstrongRequirements 🙌br/strongulli3+ years of experience in a client-facing role and 1+ year managing a team /liliExceptional organizational time management skills /liliDemonstrated ability to work in a team /liliStrong stakeholder management capabilities /liliAnalytical mindset /liliCustomer ultra-centricity /liliNative in 🇪🇸 and fluent in 🇬🇧 /liliBe 100% in line with the Bigblue valuesbrbr/li /ulstrongBenefits br/strong strongHigh impact role: /strong Be at the center of our growth journey and help shape the team that will power Bigblue’s future.br strongFounders-led company /strong with an innovative, caring culture.br🚀 strongFast-growing scale-up: /strong Join a well-funded, early-stage company where your work will have immediate and visible results.br strongInternational environment: /strong Work across Paris, Madrid, London, and our European warehouse network.br 110€ per month for strongrestaurants and delivery /strong. 🚌 15€ per month for strongpublic transport.br/strong🧘♀️ strongClassPass /strong membership for fitness wellness.br️ strongMacBook /strong or any setup you need — your choice of equipment to do your best work.br🩺 100% stronghealth insurance coverage /strong with Benefiz.bremstrongWe want to hear from you! /strongRegardless of sex, gender identity, sexual orientation, race, color, religion, origin, disability, age… At Bigblue, we create equal opportunities for all and make our culture as inclusive as possible. Because we believe that challenging assumptions and /emstrongemembracing diversity in experiences and backgrounds is what makes us stronger.br/em /strongemBecause what /emstrongemwe value first and foremost are curiosity and growth-driven minds. /em /strongemSo, regardless of who you are and how many “boxes” you tick on the job description, if you have the energy and passion to help shape Bigblue’s entrepreneurial adventure, /emstrongemAPPLY /em /strongem.br/emstrongProcess br/strongulliInformal discovery call (Google Meet) /liliDeep-Dive call (Google Meet) /liliCase study /liliOn-site interviews (in our Madrid office, half-day) /liliReferencesbr/li /ul /p #J-18808-Ljbffr

pstrongWho We Arebr/strongBYD Group is a leading high-tech multinational, based in Shenzhen, China. Operating across four core industries — IT, automotive, new energy, and rail transit — BYD employs over 300,000 people worldwide. /ppstrongWho We Arebr/strongBYD Group is a leading high-tech multinational, based in Shenzhen, China. Operating across four core industries — IT, automotive, new energy, and rail transit — BYD employs over 300,000 people worldwide.brAt BYD Iberia, we are redefining the future of mobility. As part of the world’s leading New Energy Vehicle company, we are committed to building a sustainable, zero-emission future where technology and nature coexist in harmony.brstrongYour Missionbr/strongAs the Regional After Sales Representative Passenger Cars, you are responsible for building and maintaining a strong and customer-focused After Sales service level in the designated region.brYou support the network of local dealers and dealer groups, focusing on high quality and mutual satisfaction. You play an important role in developing, implementing, and maintaining service products and After Sales propositions. You ensure that the service procedures are carried out correctly and perform all administrative tasks needed.brThis role reports directly to the Aftersales Manager in Spain.brstrongWhat You´ll Be Doingbr/strongulliYou support the dealer network, focusing on high quality and mutual satisfaction, and act as their BYD after-sales contact person. You ensure that all service procedures are carried out correctly and perform all tasks related to the Aftersales business. /liliEnsure implementation and follow-up of all BYD aftersales commercial policies and after-sales standards. /liliMonitor the dealer aftersales business plan and the development of all after-sales activities to achieve BYD PA and service qualitative and quantitative objectives. /liliSecure the quality of the service network by timely training, tooling, and other supportive materials. In collaboration with BYD HQ, create, implement, and ensure regular performance reporting. /liliIntroduce BYD Aftersales Service IT systems/platforms such as DMS, LMS, TIS, and ensure deployment in each dealer and service shop. /liliPlan and organize regular dealer visits, meetings, workshops, and other activities within the region/country. /liliAssist dealer after-sales management to create the best customer satisfaction and customer after-sales experience processes (NPS from service). Ensure dealer customer complaints resolution and VoC focus supported by call-center setup. /liliSupport and communicate with BYD spare parts team/warehouse, technical support, and warranty teams regarding critical issue handling, quality investigation, and training. /liliIntegrate the Aftersales area within the overall business scope of BYD in Spain and Portugal, proactively aligning and coordinating with other areas such as Sales, Marketing, Dealer Network Development, Product Management, Training, etc.br/li /ulstrongWhat You Bringbr/strongulliBachelor or Master’s degree, or equivalent level acquired through education or work experience. /lili3+ years of experience in a similar role in automotive/E-mobility within an importer or OEM. /liliExcellent written and verbal communication skills in Spanish and English (mandatory). Chinese is a plus. /liliHigh level of attention to detail, time management, and accuracy. Proficient in PowerPoint and presentation skills. /liliValid EU driver’s license. /liliWillingness to travel frequently within the territory and abroad (including potential trips to China), approx. 25% of the time.br/li /ulstrongWe offerbr/strongulliBe part of a fast-growing, innovative global automotive company. /liliWork closely with top leadership, influencing strategic projects and initiatives. /liliCollaborate in a dynamic, multicultural environment that values proactivity, creativity, and excellence. /liliOpportunity to develop professionally and grow within a leading organization in the electric mobility sector.br/li /ulOur Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team /p #J-18808-Ljbffr

pbCompany description /b pPublicis Groupe, the world's second largest communications group that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Leo Constellation:Publicis Spain, Leo Spain; Publicis Health), media (Zenith, Starcom, Spark and Performics), and areas of transversal knowledge. /ppAt Leo Spain, we understand that creativity has the power to transform human behavior. It's the core belief behind what we call HumanKind, focusing on people and purposes. Our strength lies in the professionalism of our teams, combining strategic rigor, a multidisciplinary approach, and high doses of creativity to deliver unique and personalized value propositions that drive our clients' brand growth. We aspire to be the best creators of ideas that truly resonate with people. /p h3Overview /h3 pWe are looking for an enthusiastic and proactive bAccount Executive /b to join our Healthcare team. This role is ideal for someone with experience managing client relationships in a creative, advertising, communications, or healthcare agency environment. /p pYou will support the development and execution of integrated communication campaigns and projects for healthcare clients, acting as the key link between clients and internal teams. The successful candidate will be highly organized, client-focused, and capable of managing multiple projects simultaneously while ensuring quality, timelines, and business objectives are met. /p h3Responsibilities /h3 ul liManage day-to-day communication with healthcare clients and build strong, trusted relationships. /li liCoordinate integrated communication projects and campaigns across multiple channels (digital, social, content, events, and offline). /li liBrief and collaborate with internal teams including Creative, Strategy, Medical, Digital, and Production. /li liMonitor project timelines, budgets, and deliverables to ensure projects are completed on time and within scope. /li liSupport the preparation of client presentations, status reports, and project documentation. /li liParticipate in client meetings and contribute to strategic discussions. /li liEnsure all materials and activities meet client expectations, regulatory requirements, and agency standards. /li liIdentify opportunities to grow existing accounts and support new business initiatives. /li liCoordinate stakeholders involved in projects, including healthcare professionals, external partners, and suppliers when required. /li liSupport the development of communication initiatives that help clients achieve their business and brand objectives. /li /ul h3Qualifications /h3 ul liBachelor's degree in Marketing, Communications, Advertising, Business, Health Sciences, or a related field. /li liMinimum b2 years of experience /b in an Account Executive or similar client-facing role within an advertising, communications, healthcare, or creative agency. /li liExperience managing multiple projects and stakeholders simultaneously. /li liStrong understanding of project management and client servicing principles. /li libEnglish level C1 (required). /b /li libHigh level of German (required). /b /li liProficiency in Microsoft Office Suite (PowerPoint, Excel, Word). /li liExperience working with healthcare, pharmaceutical, wellness, or life sciences clients is highly valued. /li /ul h3Skills Competencies /h3 ul liExcellent communication and interpersonal skills. /li liStrong organizational and project management abilities. /li liClient-oriented mindset with strong attention to detail. /li liProblem-solving and proactive approach. /li liAbility to manage priorities in a fast-paced agency environment. /li liTeam player with the ability to collaborate across multidisciplinary teams. /li liPresentation and storytelling skills. /li liStrong commercial awareness and business mindset. /li /ul h3We Think You'll Be Great If You... /h3 ul liEnjoy building relationships with clients and colleagues. /li liAre curious about healthcare, innovation, and communications. /li liThrive in dynamic environments and can effectively juggle multiple projects. /li liDemonstrate confidence, diplomacy, and professionalism in client interactions. /li liBring a positive attitude and strong sense of ownership to everything you do. /li /ul h3Why join us? Because we offer reasons such as: /h3 ul libFlexible Benefits (Coverflex): /bEnjoy more than just work with flexible compensation including meal vouchers, health insurance, transportation, and more. /li libGrowth Opportunities: /bYou can advance in your career not only through the experience of working with major clients but also by accessing local and global training programs specialized according to your role, covering both technical and soft skills. /li libFree Online Training: /bYou can access unlimited courses from LinkedIn Learning and Udemy Catalogs through our artificial intelligence platform “Marcel”. /li libOnline English Classes: /bBenefit from group weekly classes by native teachers if you have a B1 level of English or above. /li libPartner Certifications: /bYou’ll have the opportunity to obtain certifications from industry giants such as Meta, Google, or Amazon. /li libWork from anywhere: /bTelecommute up to 6 weeks from over 100 countries with our #WorkYourWorld program. /li libAttractive holidays package /bincluding your birthday Advertising Day off plus some additional days off. Rest is also important! /li libWell-being: /bWe prioritize the well-being of our staff and organize various health initiatives such as daily meditation or yoga among others. /li /ul pEmployee benefits are an integral part of the company’s annual compensation package. These benefits are subject to the company’s current policies and guidelines and may be modified, updated, or adjusted at the company’s discretion to reflect organizational needs, regulatory requirements, or business conditions. /p pWe are certified as a bGreat Place to Work /b, your happiness and providing you with an outstanding experience means a lot to us, let's enjoy! /p pHere at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background: we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any individual´s status in any group or class protected by law. /p pIf you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you. /p pAll employees are committed to complying with obligations regarding Information Security and Technologies, obligations related to the use of Artificial Intelligence, obligations stemming from the Quality and Environmental Management System, as well as obligations derived from the Integrity Management System, Corruption Prevention, and the Anti-Bribery and Anti-Corruption Policy. Furthermore, all employees are required to complete mandatory training courses, declarations, and compliance commitments in these areas. /p /p #J-18808-Ljbffr

ppE-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At bBigblue /b, we’re on a mission to change that. We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience. /ppSince 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, Scuffers and Cabaïa. With 110+ employees across Paris, Madrid, and London, our proprietary WMS bAtlas /b, and a network of 7 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener. /ppBacked by $20+M in funding and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way. /ph3About The Role /h3pLocation: Madrid /ppAs a Customer Care Manager, you will take the lead of the Customer Care team in Spain in order to monitor the workload, performance and to continuously improve processes. You will also be in direct contact with merchants for escalations and some tickets, and be in the heart of our operations to support our growth. Finally, you will contribute to the improvement of the app through your daily interactions with the Operations and Product teams. This job opening is intended to help structure the Care team in Spain. You will report directly to the Spain Merchant Team Lead. /ph3Manage coach the Customer Care team /h3ulliLead the Spanish Care team on a daily basis to drive performance /liliEnsure 1:1, performance reviews and other meetings with the Spanish Care Team /liliEnsure ticket review with the Spanish Care team /liliProvide coaching and support to the team when needed /li /ulh3Be the engine of the team performance /h3ulliMonitor and analyze KPIs (CSAT, average reply time, average number of replies) to ensure quality /liliGuarantee high responsiveness and service quality for tickets to thrive for excellence /liliParticipate to tickets handling with the team and merchants calls (around 20% of your time) /liliBe responsible for escalations from our merchants via calls and meetings /liliCreate Ad hoc strategic planning with merchants without an Account Manager /li /ulh3Lead the excellence of Care processes in Spain /h3ulliImplement and update structured workflows/processes to manage Care requests efficiently /liliEnsure streamlined communication with merchants in Care remit /liliAlign with the Account Management team to ensure a seamless experience for merchants /liliWork closely with operations product teams to ensure merchant feedback leads to meaningful improvements /li /ulh3Requirements /h3ulli3+ years of experience in a client-facing role and 1+ year managing a team /liliExceptional organizational time management skills /liliDemonstrated ability to work in a team /liliStrong stakeholder management capabilities /liliAnalytical mindset /liliCustomer ultra-centricity /liliNative in Spanish and fluent in English /liliBe 100% in line with the Bigblue values /li /ulh3Benefits /h3ulliHigh impact role: Be at the center of our growth journey and help shape the team that will power Bigblue’s future. /liliFounders-led company with an innovative, caring culture. /liliFast-growing scale-up: Join a well-funded, early-stage company where your work will have immediate and visible results. /liliInternational environment: Work across Paris, Madrid, London, and our European warehouse network. /lili110€ per month for restaurants and delivery. /lili15€ per month for public transport. /liliClassPass membership for fitness wellness. /liliMacBook or any setup you need — your choice of equipment to do your best work. /lili100% health insurance coverage with Benefiz. /li /ulh3Process /h3ulliInformal discovery call (Google Meet) /liliDeep-Dive call (Google Meet) /liliCase study /liliOn-site interviews (in our Madrid office, half-day) /liliReferences /li /ulpWe want to hear from you! Regardless of sex, gender identity, sexual orientation, race, color, religion, origin, disability, age… At Bigblue, we create equal opportunities for all and make our culture as inclusive as possible. Because we believe that challenging assumptions and embracing diversity in experiences and backgrounds is what makes us stronger. Because what we value first and foremost are curiosity and growth-driven minds. So, regardless of who you are and how many “boxes” you tick on the job description, if you have the energy and passion to help shape Bigblue’s entrepreneurial adventure, APPLY. /ppWe are an Equal Opportunity Employer and do not discriminate on the basis of any protected characteristic. All qualified applicants will receive consideration for employment. /p /p #J-18808-Ljbffr

• Lidera el lanzamiento de +15 nuevas formaciones en educación y salud, • Rol 360º con impacto real en producto, ventas y crecimiento del negocio Institución privada del sector educación, especializada en programas formativos vinculados al ámbito de la salud, con fuerte foco en innovación académica y crecimiento sostenible. Forma parte de un grupo educativo consolidado, con apuesta clara por el desarrollo interno y la profesionalización de sus equipos. ¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar. • Definir y ejecutar la estrategia de producto y el roadmap de lanzamientos (nuevas formaciones)., • Ser responsable 360º de un portfolio de programas: objetivos, conversión, pricing y crecimiento., • Diseñar planes de acción orientados a captación y conversión junto a marketing y ventas., • Crear argumentarios comerciales y formar a equipos de admisiones y call center., • Analizar llamadas y feedback del equipo de ventas para optimizar el producto., • Realizar seguimiento de KPIs, reporting comercial y evolución del budget., • Coordinar acciones con marketing specialist y otros equipos internos., • Salario fijo 28. € brutos/año + bonus., • Retribución flexible., • Contrato estable y proyección de crecimiento interno., • Modelo híbrido: 2-3 días presencial en Madrid (zona Julián Camarillo). xcskxlj, • Horario flexible de entrada (8:45 - 9:00), viernes hasta las 15:00., • Entorno colaborativo, con alto impacto en decisiones estratégicas de producto. #J-18808-Ljbffr

ph3bJob Description /b /h3 pbWhat will you do : /b /p pbThe Implementation Consultant ensures Sprinklr customers receive the best onboarding experience and value by effectively deploying Sprinklr software based on customer use‑cases, industry and best practices. The consultant also acts as the day‑to‑day internal escalation point, and point of contact for clients, ensuring optimal client service as it relates to platform performance, functionality, enhancements, and configuration while supporting line management and operational excellence. /b /p ul lipConfigure the Sprinklr product for various brands and industries following high standards of delivery and quality /p /li /ul ul lipConstant learning and collaborating with the team to develop best practices on product configuration /p /li lipWork as a team to understand product adoption by various brands and establish standard practices to improve adoption /p /li /ul ul lipExpertise in business analysis, functional specification, system design, platform configuration, testing, and training while assisting in operational housekeeping. This includes: /p /li /ul ul lipProvide social insights and recommendations to support clients’ business practices /p /li lipDesign and configure the appropriate Sprinklr solution to meet all requirements based on best practices and client’s custom needs, adhering to primary business use cases and platform functionalities /p /li lipPerform health checks of existing customers in need of platform upgrades and suggest solutions based on best practices and client needs. /p /li /ul ul lipEnsure that all client users during customer onboarding are trained and educated properly on the platform establish a relationship built on trust with client champions /p /li lipComplete the execution of platform deployment in such a way as to anticipate future client needs or business requirements that may occur /p /li lipProvide consulting advise to clients about Sprinklr platform during different phases of project implementation /p /li /ul pbWhat makes you qualified? /b /p ul lipStrong analytical and problem‑solving skills. /p /li lipExcellent communication skills in Spanish and English, both written and verbal. /p /li lipA drive to dig into the details of a system or process to solve customer problems. /p /li lipDesire and ability to rapidly learn a wide variety of new technical skills. /p /li lipSelf‑motivated, takes initiative, assumes ownership. /p /li /ul ul lipAbility to work in a highly collaborative and fast‑paced environment. /p /li lipEnthusiastic, professional, with a focus on customer success /p /li lipExcellent listening skills to fully understand the customer value requirements /p /li lipPassion for solving client challenges and commitment to client delight /p /li /ul ul lipStrong customer handling skills and willingness to serve customer across various timezones /p /li lipSpanish English languages business proficiency mandatory. /p /li /ul pbTechnical Skills /b /p ul lipExperience deploying Voice and Non Voice Contact center applications like Gensys Engage, Amazon Connect, Cisco Webex Contact Center, Ring Central etc. /p /li lipGood Knowledge of Voice protocols like TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing /p /li /ul ul lipShould have knowledge in CTI or Voice recording products /p /li lipExperience on VOIP, Dialer, ACD , IVR, SBC /p /li lipExposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP. /p /li lipKnowledge of UCaaS, CPaaS platform, cloud, Contact center, Integrations like MS teams, and analysis tools like Wireshark, etc. /p /li lipFamiliar with Salesforce Service Cloud or similar CRM systems, KB systems, and Customer portals for case management /p /li /ul ul lipExperience with telecom, call center integration, and VoIP, including developing and deploying code that directly interacts with SIP protocols, rtp packets, and the like. /p /li lipHave experience in Groovy and Javascript /p /li /ul pbYou know You're Successful /b /p ul lipCustomer‑obsessed mindset to deliver value able to adapt and operate effectively in ambiguous or rapidly changing environments /p /li /ul ul lipCapable to work effectively under tight deadlines and juggle several assignments simultaneously /p /li /ul pbPlease note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based. /b /p pWe invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well‑being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. /p pbEEO - Our philosophy /b: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. /p pSprinklr is proud to be an equal‑opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. /p pReasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. /p pbWarning about Recruiting Scams: /b Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams. /p pIf you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately. /p /p #J-18808-Ljbffr

Manager FP&A Spain (H/M)Applyremote type: On-Sitelocations: Golfo De Salónica 73, 28033 MADRID, Spaintime type: Full timeposted on: Posted 8 Days Agotime left to apply: End Date: December 31, 2026 (30+ days left to apply)job requisition id: 20161030 Por favor, presente su candidatura sin demora si su perfil encaja bien con este puesto, debido al alto nivel de interés. **Date Posted: **2026-06-02 **Country: **Spain **Location: **Golfo De Salónica 73, 28033 MADRID, SpainAt Otis, we move billions of people every day!How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next.From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company! **Role Overview **seeking a highly skilled and motivated **FP&A Manager (H/M) to play a key role in driving financial planning, performance management, and strategic decision support. This position partners closely with senior leadership and business stakeholders to deliver actionable insights, challenge assumptions, and influence business outcomes.The ideal candidate combines strong financial expertise with business acumen to identify opportunities, manage risks, and improve overall business performance and the ability to operate in a fast-paced, dynamic environment. **On a typical day you will: * Lead the end-to-end forecasting, budgeting processes and log-range plannning processes, ensuring alignment with business strategy. • Own the monthly financial close analysis, delivering clear and insightful variance analysis versus budget and forecast., • Partner with senior stakeholders across functions to drive performance, challenge assumptions, and support decision-making., • Provide actionable financial insights and recommendations to improve profitability and operational efficiency., • Develop and oversee financial models, scenario analysis, and business cases to support strategic initiatives and investments., • Monitor and report on key financial and operational KPIs, identifying risks and opportunities early., • Prepare and deliver executive-level presentations and reporting packages for senior leadership., • Drive continuous improvement of FP&A processes, including automation, standardization, and reporting enhancements., • Ensure data integrity and consistency across financial systems and reporting outputs., • Lead, coach, and develop junior team members, fostering a high-performance finance team. **What You Will Need to be Successful: * Bachelor’s degree in Finance, Accounting, Economics, or a related. • 4–6+ years of experience in FP&A, financial analysis, or related roles (preferably in a multinational or fast-paced environment)., • English is a must., • Strong track record in financial planning, forecasting, and business partnering at a senior level., • Experience working closely with senior stakeholders and cross-functional teams., • Prior experience in team leadership or mentoring is highly desirable. **Skills & Competencies * Advanced expertise in financial modeling, forecasting, and financial analysis. • Strong proficiency in Excel and financial planning systems (e.g., Hyperion/HFM, SAP, Power BI, or similar)., • Strong analytical and critical thinking skills with the ability to synthesize complex data into clear insights., • Proactive, ability to operate independently, manage ambiguity, and prioritize in a fast-paced environment., • High level of ownership, accountability, and attention to detail., • Strong business and commercial acumen, with the ability to connect financials to operational drivers., • Excellent communication and storytelling skills, with confidence presenting and challenging senior leadership., • Ability to manage multiple priorities and deliver under tight deadlines. **What can we offer you? * The chance to work for an industry leading company and a global brand. • A culture that encourages innovation and appreciates our talent is the key to our success., • Competitive compensation package., • Growth opportunities in a multinational environment., • High-impact role with direct exposure to senior leadership and strategic decisions., • Opportunity to influence business performance and growth., • Collaborative, cross-functional work environment., • Leadership responsibilities with scope to develop and build a strong FP&A team.#buildwhatsnextIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.Become a part of the Otis team and help us #Buildwhatsnext! xcskxlj *Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at #J-18808-Ljbffr

About Shine ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". Shine is the financial copilot for entrepreneurs and small business owners. Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech on a mission to restore the joy of running a business by ending wasted time on financial admin — offering a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing. Today we’re part of Cegid, a European leader in cloud software for finance and accounting. Together we serve over one million small businesses and 15,000 accountants across Europe, working from France, Germany, Denmark and the Netherlands, within a wider network spanning Spain, Portugal and Belgium. Just as we respect our customers’ time, we respect yours. Your hiring experience with Shine and Cegid should feel simple, transparent and genuinely supportive. Infrastructure & Platform Engineering at Shine Our 150+ engineering organization is structured into specialized domains. The Infrastructure team provides the reliable, secure foundation that every product team builds on — across AWS, GCP and Azure. We’re in a period of transition, consolidating multiple cloud providers following an acquisition: unifying governance, standardizing IaC and networking, establishing security baselines, and building self‑service capabilities so product teams can ship with confidence. This is complex, high‑impact work — and there’s real room to shape processes, drive improvements, and own outcomes. The Role We’re looking for a Senior Site Reliability / Cloud Infrastructure Engineer to join our Infrastructure team. This is a long‑term position to replace a recent departure and strengthen our capacity as we scale. You’ll play a crucial role in maintaining and improving the reliability, security, and scalability of our cloud infrastructure. By taking ownership of critical infrastructure tasks, you’ll help redistribute workload across the team and free your teammates to focus on strategic initiatives. You are an expert in at least one of these three clouds: AWS, GCP or Azure, paired with the fundamentals that transfer across all of them. What you’ll do • Maintain & improve reliability — ensure availability, scalability, and performance of infrastructure and services across our multi‑cloud estate., • Automation & Infrastructure as Code — build and maintain infra with Terraform/Terragrunt; automate repetitive operational work., • Observability & monitoring — define SLOs/SLIs and maintain monitoring, logging, and alerting (Prometheus, Grafana, Datadog)., • Security & compliance — apply cloud security best practices and support audits and regulatory compliance (ACPR, PCI‑DSS, GDPR, DORA)., • Networking & connectivity — operate and improve enterprise‑grade networking and connectivity across cloud providers., • Collaboration & knowledge sharing — act as a bridge between Infrastructure and Product/Engineering teams, document infra, and mentor peers. Future opportunities • Lead reliability efforts for core business services., • Contribute to long‑term architecture and multi‑cloud strategy., • Optimize cloud costs and resource usage (FinOps)., • Grow into leadership by mentoring junior engineers or leading sub‑projects. Our tech stack • Clouds:, • AWS (EC2, ECS, EKS, Fargate, Lambda, RDS/Aurora, S3, VPC, Transit Gateway, Route 53), • GCP (Cloud Run, GCE, Cloud SQL, VPC), • Azure (AKS, Container Apps, VMs, Functions, Azure SQL, VNet), • IaC & automation: Terraform / Terragrunt, GitHub Actions, OIDC, • Containers & orchestration: Docker, Kubernetes (EKS/GKE/AKS), ECS/Fargate, • Observability: Prometheus, Grafana, Datadog, NewRelic, native cloud monitoring (AWS CloudWatch, GCP Cloud Monitoring, Azure Monitor), • Networking: VPC/VNet, Transit Gateway / peering / VPN, DNS, TLS/mTLS, load balancing, Cloudflare, • Security & IAM: least‑privilege design, IAM Identity Center / SSO, Okta, Security Hub / GuardDuty / Config and equivalents, • Data: SQL databases and event‑driven systems About You Must‑haves • 5+ years of relevant experience (Senior level), • Strong English communication, • Terraform expertise, • Hands‑on experience with AWS and/or GCP and/or Azure at scale, • Solid networking fundamentals (DNS, TLS/mTLS, firewalls, routing, load balancing), • Monitoring & observability tooling (Prometheus, Grafana, Datadog, etc.), • Cloud and system security best practices, • Knowledge of SQL databases and event‑driven systems Nice‑to‑haves • Cloudflare, • Identity & Access Management (Okta), • Docker & Kubernetes, • CI/CD pipelines (GitHub Actions), • Experience supporting audits / regulated environments (PCI‑DSS, ACPR, ISO 27001, DORA), • FinOps / cost optimization fundamentals Soft Skills • Problem‑solving mindset, • Strong collaboration & communication, • Adaptability & proactivity, • Continuous‑improvement drive What success looks like • 3 months — fully onboarded and autonomous in day‑to‑day infra; delivered documentation updates and proposed improvements., • 6 months — owns a domain; contributed to a critical project; led a small internal improvement initiative., • 12 months — recognized as the go‑to expert in a major infra domain; mentored junior teammates; shaped the roadmap. Why join us • Impactful role — directly improve the reliability and scalability of our core systems., • Growth opportunities — lead projects, propose improvements, and shape long‑term infra strategy., • Collaborative team — a supportive culture of pragmatism, knowledge‑sharing, and autonomy., • International environment — work with colleagues from diverse backgrounds across Europe. Our recruitment process • A 30‑minute intro call with your Talent Acquisition partner to get to know you and share more about Shine., • A 45‑minute interview with the Hiring Manager to discuss your past experience and the role., • A technical discussion / hands‑on business case with team members to highlight your skills and give you a feel for the work., • A team introduction and personality assessment, with feedback, to see how we can best support your growth. xcskxlj, • Final alignment & offer. Details • Department: Product & Technology, • Role: Infrastructure / Platform, • Locations: Amsterdam, Berlin, Copenhagen, Gdańsk, Paris — with up to two remote days per week Equal Opportunity Employer — We follow the principle of equal treatment for all applicants and do not discriminate based on gender, sexual orientation, color, racial or ethnic origin, religion, disability, etc., as per applicable law. #J-18808-Ljbffr

IT Support EngineerApplylocations: Madridtime type: Full timeposted on: Posted Todayjob requisition id: JR2576Join DayOne – Shaping the Future of Data Infrastructure DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started. As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure. If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.IT Support EngineerMadrid, SpainDayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.Job Summary:We are seeking a proactive and technically skilled IT Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of IT systems, providing timely support to end-users, and maintaining infrastructure reliability across the organization. You will play a key role in troubleshooting, system maintenance, and continuous improvement of IT services.Key Responsibilities: Provide first- and second-level technical support, troubleshooting hardware, software, and network-related issues. Respond promptly to service desk requests and ensure effective resolution of all IT incidents. Support and troubleshoot issues for both on-site and remote users, including branch locations. Maintain and update IT inventory, including hardware, software, and system assets. Log, track, and close support tickets accurately, ensuring proper documentation and timely follow-up. Document resolutions, case studies, and standard operating procedures to enhance the organization’s knowledge base. Perform regular system health checks, equipment inspections, and preventive maintenance. Ensure all systems are compliant with security policies, including keeping antivirus and other security software up to date. Collaborate with team members to improve service delivery and IT processes. Participate in after-hours on-call support when required.* Carry out additional IT-related duties as assigned.Qualifications: Diploma or higher qualification in Computer Science, Information Technology, Computer/Telecommunication Engineering, or a related field. Minimum 3 years of experience in a Windows-based support or helpdesk environment. Hands-on experience with service desk operations and technical helpdesk support. Working knowledge of Microsoft technologies, including: + Active Directory + Group Policy + DNS and DHCP Basic understanding of networking concepts (TCP/IP, LAN, WAN, ADSL, VPN). Experience supporting Windows desktop and server environments. Proficiency in Microsoft Office applications. Willingness to travel.* Fluent in English and Spanish.DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.br#J-18808-Ljbffr

ppAt Johnson Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com. /p pAs guided by Our Credo, Johnson Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson Johnson, we respect the diversity and dignity of our employees and recognize their merit. /p h3Job Function /h3 pMedical Affairs Group /p h3Job Sub Function /h3 pMedical Science Liaison /p h3Job Category /h3 pScientific/Technology /p h3All Job Posting Locations /h3 pMadrid, Spain /p h3Job Description /h3 pJob Description /p ul liEste puesto ofrece un rango salarial flexible, que se determinará en función de las cualificaciones profesionales y educativas, la experiencia previa y las habilidades demostrables del candidato seleccionado. /li /ul h3Overall Purpose Of Job /h3 pTo maximize company product value through high scientific quality communication with Leading Specialists on a peer-to-peer basis. Accordingly, to strategic lines of Medical Affairs Plan, the MSL is jointly responsible for achieving short-term and long-term company goals at local level. /p pTo be a therapeutic area scientific expert, responsible for discussing our products, patients’ treatment trends and studies in the therapeutic areas in which we are involved, on a peer-to-peer basis with a defined audience of Leading Specialists (Physicians, Pharmacists, Hospital Managers, Board Members of Scientific Societies, and other stakeholders) and to be considered an internal and external trusted scientific counterpart. /p h3MAIN ACTIVITIES/TASKS /h3 ul liMSLs should have their own Activity Plan and personal objectives. The Individual Activity Plans must be based on the MSLs Country Activity Plan, which is aligned with the Medical Affairs Component of the relevant Brand Plans /li liTo keep abreast of medical and scientific knowledge. /li liContinuous update on products, patient’s treatment trends, clinical activities and studies conducted within the therapeutic area in their region. /li liDevelopment and maintenance of a contact network with Leading Specialists. /li liUnderstand their needs, key value drivers, practical treatment patterns and scientific activities within therapeutic area /li liCommunicate value of company products, incl. clinical questionnaire discussions /li liThrough scientific interactions, communicate medical benefits of products and contribute to foster innovative approaches /li liRepresent the company within professional associations in the therapeutic area in cooperation with Medical Affairs/ Medical Education and other positions in the Medical Affairs Department /li /ul h3Proactive and reactive communication of medical scientific data /h3 paccording to following criteria /p ul liProactive Scientific Communication to Leading Specialists must be consistent with the last approved Summary of Product Characteristics regarding the safe and effective use of approved products in approved indications. Content of Scientific Communication should be highly scientific, accurate, fair and objective, based on an up-to-date evaluation of all relevant evidence and reflect that evidence clearly, using neither marketing claims nor brand name, for individual or groups of physicians (group calls) /li liIn some very specific circumstances, the MSL can interact proactively with non-Leading Specialists. The program should be clearly defined in the MSL Country Activity Plan, providing the rational, the objective, content, timelines and selection criteria of the HCPs to be involved /li liDescription of RD programs and discussing regulatory developments with no promotional intent are also part of Scientific Communication. /li liReactive Communication of medical scientific data can be provided upon request to any Health Care Professional, within the approved label or off-label. The request should come either directly from the HCP or via the Medical Information department. MSLs are required to document all off-label information requests they receive from Leading Specialists and other HCPs that they may interact with. /li /ul h3Organization and participation in Medical Education activities, at local /regional level: /h3 ul liIdentify/support/educate speakers /li liBuild Medical Education programs with scientific third party /li liCollaborate with Medical Education manager in National Medical education activities /li liProvide scientific material under request. MSLs may initiate discussion with potential speakers, discussing documents/ slides which may be of help for future presentations. /li liOrganization and participation in Advisory Boards in cooperation with Medical Affairs/Medical Education/other positions in the Medical Affairs Department. /li /ul h3Market Access Discussions /h3 pMSLs can present highly scientific, accurate, fair and objective data to Payors (Hospital Formulary Committees, Health Insurers, Health Technology Assessment Committees, etc) to provide them with objective information about Company products. /p h3Pre- Approval Activities /h3 pMSLs can engage in interactions with Payors to raise awareness so that payors can plan and budget so that patients can receive the product when it becomes available. MSLs can organize Speakers training to prepare speakers for delivering presentations to other HCP when the Marketing Authorization is granted. /p ul liProvision of scientific support to company Sales Representatives and other company representatives /li liProvide medical and product training and scientific support to Sales Representatives in coordination with Training/Medical Affairs Department as appropriate /li liAct as a reference point to Sales Representatives for any scientific query, in collaboration with Medical Information as appropriate /li /ul h3Local Implementation Of Medical Affairs Plan In Their Areas /h3 ul liSupport the set up and follow up of local company sponsored studies, registries and other non-interventional Medical Affairs studies /li liPropose investigators and sites for interventional and non-interventional Medical Affairs studies. /li liParticipate in investigator meetings preparation, recruitment follow-up and study result presentation. /li liReceive investigator proposals for IIS and ensure they are discussed within the Medical Affairs department for decision. /li liParticipate in NPP programs giving scientific support and guidance to physicians /li liThrough scientific interactions, gain valuable insight into treatment patterns and scientific activities in the therapeutic area and provide input and a strategic view to the company Medical Affairs Plan / business decision-making. /li liObserves and promotes all regulatory requirements as defined in applicable regulations, rules and procedures established by the Company, including but not limited to Health Care Business Integrity and Pharmacovigilance /li liFollow principles, procedures and training included in SAFE Fleet program. /li liGCO collaboration: Support GCO studies when needed through the identification of potential sites and facilitating a direct contact with leading specialists. /li liReport any AEs, PQCs and/or special situations to the local designated person (e.g., LSO/designee), local Call Center or electronic collection tool within one (1) Business Day. In the event of a public holiday, measures must be taken to ensure reporting no later than Calendar Day Three (3). /li liEnsure inspection readiness with respect to individual personal training compliance, and availability of recent Summary of Experience (SOE) and individualized Job Description. /li /ul h3Additionally, for all employees involved in Research Related Activities (RRA): /h3 ul liEnsure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and appropriately managed when planning projects, developing materials, executing projects and contracting vendors. /li liEnsure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and complied with when planning projects, developing materials, executing projects and contracting vendors. /li /ul h3Other Features Of The Job /h3 ul liMedical Affairs provides functional line management to MSLs including objective setting and performance review. /li liAccountable for (for allocated product(s)): /li liExecution of the MSL activities described in the Medical Affairs Product plan /li /ul h3Minimum Qualification /h3 ul liScientific degree: Medical Doctor, Pharmaceutical or Nature Science university degree, or related qualification (i.e. psychology degree) /li liDeep knowledge of the therapeutic area, strength in research and interpretation of medical data /li liBackground to be accepted by the Leading Specialists in peer-to-peer relationship, i.e. relevant work experience, scientific acumen and/or communication skills. /li liHighly customer focused with an awareness of the importance of business results /li liInnovative with the ability to coordinate and drive a complex and changing environment /li liAwareness of, and adherence to, Johnson Johnson Credo values and International Health Care Business Integrity Guide. /li /ul h3Other requirements /h3 pDeep scientific knowledge in the therapeutic area. /p h3Required Skills /h3 p(No content provided) /p h3Preferred Skills /h3 pAnalytical Reasoning, Analytics Insights, Clinical Data Management, Clinical Experience, Communication, Competitive Landscape Analysis, Cross-Functional Collaboration, Data Gathering and Analysis, Detail-Oriented, Digital Culture, Digital Literacy, Execution Focus, Interpersonal Influence, Market Research, Medical Affairs, Medical Communications, Medical Compliance, Problem Solving, Relationship Building, Scientific Research, Strategic Thinking, Technologically Savvy /p h3The Anticipated Base Pay Range For This Position Is /h3 p€38.000,00 - €60.950,00 /p h3Benefits /h3 pIn addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we also offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being career growth | Johnson Johnson Careers. /p ul liThis is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change. /li /ul /p #J-18808-Ljbffr

ppEurovision Services is seeking highly motivated MCR Broadcast Operator to become part of our Network Operations Centre (NOC). She/he will join our global Operations department in Madrid, Spain. /p h3PRINCIPAL RESPONSIBILITIES OF THIS POSITION /h3 pThe MCR Broadcast Operator is responsible for the setup, monitoring, and orchestration of live transmissions and global events across our Eurovision Global Network, in line with the highest quality standards required by our customers. In this role, you will also provide Level 1 and Level 2 technical support to our customers as part of our 24/7 operational support service. /p pIn detail, you will: /p ul liManage the set-up, monitoring and coordination of live transmissions from the NOC. /li liProvide outstanding first line technical support (Level 1 and Level 2) for all transmission services and equipment on our Eurovision Global Network. /li liReport faults and modifications on equipment or at any important technical point across the network, in line with our Technical Assistance Center. /li liTake the temporary measures required in order to ensure the business continuity of our broadcast services, ensuring consistent high quality through active monitoring. /li liApply and document preventive maintenance procedures to avoid possible outages. /li liSupport client onboarding processes, including preliminary designs and proof‑of‑concept testings. /li liProvide technical feedback and incident reporting to other operational units. /li liParticipate in event projects to provide technical guidance and engineering solutions. /li liTravel and take part in outside missions when required. /li liProduce workflows and network designs documentation in English. /li liProvide outstanding customer service to our clients (internal and external). /li /ul pbIn this position, you will be required to work on shifts, including weekends, overnight, and on-call coverage on a rotating basis. /b /p h3YOUR SKILLS AND EXPERIENCE /h3 ul li3+ years of proven experience operating and monitoring broadcast systems (satellite communications, fibre, streaming) /li liExcellent knowledge of broadcast and media workflows /li liHands‑on experience with broadcast equipment and infrastructure (installation, operation and maintenance) /li liExperience with satellite transmission operations, especially in SNG/DSNG environments /li liProven experience with MPEG compression and multiplexing, DVB‑ASI and DVB‑IP /li liProven experience with signal switching and processing: ASI/SDI matrix, standard conversion, monitoring systems, quality assurance of video signals and the ability to identify anomalies /li liKnowledge of video over IP applications, specifically unicast, multicast, TCP/UDP, IGMP, routing and switching /li liExperience identifying and resolving common broadcast issues (signal quality problems, black frames, audio loss, etc.) /li liAbility to quickly determine and isolate problem’s sources, easily handling redundancy switching and failover mechanisms /li liStrong problem solving skills and the ability to work under pressure with a high sense of urgency /li liSelf‑management and ability to work independently with limited supervision /li liCustomer orientation and ability to communicate effectively with clients and partners during operations /li liProficiency in English, both written and spoken /li /ul h3ADDED VALUE /h3 pAdditional experience in the following areas would be a bonus: /p ul liExperience working on live sports events in a broadcasting environment /li liKnowledge of digital video concepts (container formats, codecs, compression schemes, tools, best practices, etc.) /li /ul pPperhaps you are missing some of the listed skills and required experience, but you are self‑motivated and eager to learn? Then we still want to meet you! /p h3WHY JOIN US? /h3 pBecoming part of our team means working in a stimulating, inclusive, and international environment that comes with a range of fantastic benefits: /p ul li28 working days of paid vacation per year /li liPrivate health insurance /li liCompany pension fund /li liPublic transport allowance /li liParking /li /ul h3ABOUT EUROVISION SERVICES /h3 pWith over 60 years of experience in broadcast production and distribution for major sports events, we know that great events don’t happen by accident. We have one of the largest hybrid satellite and fiber transmission networks of its kind in the world. In addition to our core broadcast services, we are constantly innovating to provide services that allow our customers to enhance their content and adapt it for use on all digital platforms. /p pThis is why we are the first‑choice media services provider for event organizers, media organizations and sports federations when they are looking for adaptable, end‑to‑end solutions to produce, distribute and personalize content for their audiences. /p pWe are Eurovision Services. We deliver excellence in everything we do, to leave our customers free to focus on what matters most to them – creating truly amazing experiences. Discover more about Eurovision Services at /p /p #J-18808-Ljbffr

Para esta posición, se requiere un perfil de gestión en ámbito de Desarrollo TI con amplios conocimientos y experiencia tanto en la realización de proyectos como en la gestión del BAU bajo tecnología Pegasystems. Su misión consistirá en liderar el equipo de Desarrollo TI focalizado en mantenimiento y proyectos del ámbito de prestaciones, tanto como garantías de una aseguradora como compañía de servicios, dentro del Core de Asistencia. ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". Deberá conocer la tecnología Pegasytems y la gestión de proyectos bajo esa tecnología. Será garante de la consolidación e implantación de evoluciones en la plataforma siguiendo la metodología de gobierno y gestión corporativos. • Asegurar el alineamiento de Pega con la estrategia tecnológica y de negocio, maximización del valor funcional y la sostenibilidad operativa a largo plazo., • Gobierno y visión general del servicio de la plataforma Pega (SLAs, resiliencia, evolución…), • Supervisión y seguimiento de hitos, riesgos de la plataforma y presupuesto., • Análisis sistemas y procesos actuales, con una identificación clara y objetiva de pros y contras de distintas aproximaciones técnicas., • Garantizar que las implantaciones se realizan según las mejores prácticas marcadas por el Gobierno y la Arquitectura Corporativa., • Mejora continua de los sistemas implantados, garantizando que las aplicaciones permanecen up&running de manera segura y confiable, asegurando la calidad del servicio prestado a las diversas áreas de la Compañía., • Garantizar el adecuado gobierno y éxito de los proyectos bajo su ámbito de responsabilidad, aplicando experiencia, metodología y capacidad de liderazgo sobre situaciones complejas., • Gestión con proveedores de desarrollo: gobierno de servicio de AM, de los partners involucrados en los proyectos, gestión de riesgos, comunicación con los equipos, aseguramiento el cumplimiento del alcance, priorización de tareas, revisión de estimaciones., • Liderazgo de planes de actuación / acciones de mejora ante riesgos y/o problemas, selección y control de proveedores, interlocución con las diferentes áreas de Negocio del Grupo., • Capacidad, autonomía y solvencia en la toma de decisiones., • Deberá liderar equipos multidisciplinares dentro del ámbito de los proyectos de desarrollo sobre Pegasystems, manteniendo la visión global de toda la actividad de evolución apoyándose en su equipo interno y externo, llevando un control completo y autónomo de los diferentes proveedores de desarrollo que se vean involucrados, control de los recursos que disponga y del manejo de los presupuestos y facturación asociada., • Reporting a responsables (niveles Manager y Dirección) de las diferentes áreas del Grupo., • Formación reglada requerida: Ingeniería Técnica / Grado medio en informática o similar., • Se valorará positivamente la certificación en metodologías Agile sobre equipos multidisciplinares de desarrollo., • Se valorará positivamente la formación y certificados oficiales específicos vinculados a la gestión de proyecto, gestión de personas y liderazgo, así como certificaciones tecnológicas., • Se valorará positivamente los conocimientos sobre inteligencia artificial aplicada a procesos de negocio, y en especial sobre el call center y sobre las tareas de tramitación de siniestros y servicios. También se valorará el conocimiento de los modelos de inteligencia artificial su configuración y entrenamiento., • Idiomas, nivel hablado y escrito: inglés, medio Experiencia (años) • 5 años (mínimo) en el sector asegurador., • 8 años (mínimo) de experiencia en desarrollo de proyectos., • 3 años (mínimo) de experiencia en desarrollo de proyectos de Pegasystems, siendo aconsejable 4-5 años. Experiencia (contenido) • Experiencia en la gestión de proyectos tecnológicos del sector seguros y en el liderazgo de equipos senior heterogéneos, con una sólida base metodológica (tanto en metodologías ágiles como en modelo waterfall tradicional), que demuestre un valor diferencial en la evolución de entornos y procesos tradicionales, así como capacidad de interlocución a alto nivel que permita acometer con garantías de éxito las diferentes líneas de proyecto., • Definición de soluciones tácticas y de convivencia para soporte de los sistemas de analítica, incluyendo modelos de datos y procesos de transformación de datos., • Experiencia en la realización de análisis de necesidades de negocio y recomendación de soluciones técnicas., • Conocimientos del diseño del software, incluyendo patrones de arquitectura sobre capas de Front-end y Back-end para la conceptualización y diseño de nuevas arquitecturas basadas en nuevos paradigmas y patrones IT (Ej: Microservicios), así como arquitecturas orientadas a servicios (SOA, Apificación, etc) y BPMN (Pega)., • Experiencia demostrada en desarrollo soluciones PEGA con “Customer Services for Insurances, UI tradicional, Cosmos y Constellation”., • Experiencia en uso de la inteligencia artificial y Robotics en procesos de Pega, • Experiencia en el uso de herramientas vinculadas al ciclo de vida del SW (Service Now). xcskxlj En SANTA LUCIA S.A,CªSEGUROS trabajamos para garantizar una igualdad de oportunidades real y efectiva que nos permita promover el desarrollo profesional y la diversidad laboral, en línea con nuestro compromiso con el ODS 5 (Igualdad de Oportunidades) de la Agenda 2030 de Naciones Unidas. #J-18808-Ljbffr

ph3Overview /h3 pbAs a core member of Parloa’s founding team in Madrid /b, you will lead the charge in building our strategic partnerships and accelerating growth across bSpain and Italy /b. This is a unique opportunity to take ownership and build a thriving partner ecosystem from the ground up, shaping the future of Conversational AI. Your role will focus on expanding relationships, forging new alliances, and driving revenue through meaningful collaborations. You’ll work closely with bExpansion Leadership /b and our newly founded GTM team based in Madrid, while partnering with key players across our DACH and UKI offices to set Parloa up for success in these markets. /p pbYOUR MISSION: /b /p pbAs a core member of Parloa’s founding team in Madrid /b, you will lead the charge in building our strategic partnerships and accelerating growth across bSpain and Italy /b. This is a unique opportunity to take ownership and build a thriving partner ecosystem from the ground up, shaping the future of Conversational AI. Your role will focus on expanding relationships, forging new alliances, and driving revenue through meaningful collaborations. You’ll work closely with bExpansion Leadership /b and our newly founded GTM team based in Madrid, while partnering with key players across our DACH and UKI offices to set Parloa up for success in these markets. /p h3IN THIS ROLE YOU WILL /h3 ul liIdentify, recruit, and grow leading Service Partners in Spain and Italy. /li liDevelop joint business plans with partners that align goals and strategies, executing impactful co-selling, referrals, and implementation initiatives. /li liLead collaborative marketing and sales efforts alongside partners, bringing innovative AI solutions to market with confidence. /li liConduct regular check-ins and quarterly business reviews with partners, ensuring goals are met and growth is accelerated. /li liPartner with cross-functional teams (sales, marketing, product) to ensure seamless communication and strong alignment on goals. /li liStay ahead of industry trends, actively identifying new partnership opportunities to enhance Parloa’s presence in Spanish Italian markets. /li liRepresent Parloa at events and industry activities, positioning yourself and the company as thought leaders in Conversational AI. /li /ul h3WHAT YOU BRING TO THE TABLE /h3 ul lib8+ years of experience /b in partner acquisition, management and channel sales within SaaS, contact center technologies, or Conversational AI. /li liA proven track record of bbuilding and growing partnerships /b in Spain and Italy, with an established network in customer service or contact center industries. /li liA bstrategic mindset /b with the ability to craft and execute partnership plans that deliver results. /li libOutstanding communication and relationship-building skills /b, particularly when engaging with C-level executives and senior stakeholders. /li liA proactive, bself-motivated approach /b, thriving in a fast-paced, dynamic environment where you can make a real impact. /li liExcellent communication and presentation skills in bSpanish, Italian and English /b /li /ul h3NICE TO HAVE /h3 ul liExperience helping bSaaS startups /b grow in the Spanish and Italian market. /li liUnderstanding of bpartner operations /b and the potential to support team development as we expand. /li /ul h3WHAT'S IN IT FOR YOU? /h3 ul libTrailblazing Opportunity /b: Take the lead in building Parloa’s partner ecosystem in Spain and Italy, playing a pivotal role in our expansion and market growth. /li libGlobal Collaboration /b: Work closely with a supportive, international team in Berlin, London and Madrid, helping to shape our global strategy. /li libFlexible Work Environment /b: Enjoy a hybrid work model that offers the freedom to work remotely, with opportunities to collaborate in person. /li libAttractive Compensation Package /b: Competitive salary, equity options, and a performance-based bonus structure that rewards your contributions. /li libProfessional Growth /b: Dedicated budget for training, conferences, and professional development to support your career progression. /li libWork-Life Balance /b: Benefit from flexible working hours, 28 days of vacation, and the opportunity to work from anywhere (workation). /li libSupportive Team Culture /b: Join a dynamic, diverse, and inclusive team with flat hierarchies. Enjoy regular social events, a collaborative work environment, and office perks like snacks and refreshments. /li /ul h3Your recruiting process at Parloa /h3 pRecruiter video call → Meet your manager → Challenge Task → Expert interview(s) → Meet the team /p h3Why Parloa? /h3 pParloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. /p pWhen you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $350 million Series D investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. /p pDo you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. /p pParloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. /p pParloa is an e-verify employer in the USA. Please click here to learn more. /p pb* /b bWe provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. /b /p /p #J-18808-Ljbffr

Meet the Team Isovalent, now part of Cisco, was founded by the creators of Cilium and e BPF, and builds open-source software and enterprise solutions for the networking, security, and observability needs of modern infrastructure. Customer Success Architect The Customer Success Architect team is a distributed group of domain experts in data-center networking, segmentation, and security. CSAs turn a customer’s investment in Cisco Hypershield and the Cisco Nexus N9300 Series Smart Switches into a deployed, fully adopted part of their data center, leading the journey from onboarding through expansion and guiding customers across the Net Ops and Net Sec Ops boundary the Smart Switch creates, where NX-OS handles the network fabric and Hypershield governs the security policy implemented on the switch. CSAs are trusted advisors who bring deep networking and segmentation expertise to ensure customers run reliable production workloads. As collaborators and problem solvers, they readily coordinate across engineering, support, partners, product, and marketing to bring the best of Cisco and Isovalent to the customer. They are also strong coaches, able to distill new concepts and present solutions and their tradeoffs clearly. Above all, Customer Success Architects are outstanding teammates. Your Impact Lead the onboarding and adoption journey for assigned accounts, taking customers from initial deployment of the N9300 Smart Switches and Hypershield through to confident, expanding production use Guide customers through the Hypershield on-premises controller deployment, orchestrating a process the customer's own team delivers across their virtualization environment and the on-premises control plane Drive value realization by helping customers stand up real use cases: top-of-rack segmentation and enforcement, zone-based segmentation, and secure data‑center interconnect Build deep technical relationships with key customer collaborators across both Net Ops and Net Sec Ops, and serve as their trusted advisor Run workshops and enablement sessions on new and existing capabilities to deepen customer understanding and accelerate adoption Identify and clear adoption blockers, collaborating with engineering and support teams to call out and resolve customer issues Develop the reusable assets that scale customer success: workshops, training material, reference architectures, and product documentation that help customers deploy accurately and run reliably in production Minimum Qualifications Demonstrated depth in Cisco Nexus / NX‑OS in production (L3 routing, VRFs, fabric operations); equivalent depth on another major vendor accepted Customer‑facing experience as a solutions advisor, CSM, PS consultant, or SE, leading the technical relationship and outcomes Track record onboarding and deploying solutions into customer production, including guiding a client’s team through the work Knowledge of enterprise virtualization and VM/appliance deployment, able to guide and fix a hypervisor‑based install; v Sphere/v Center preferred (current deployment target) Strong Linux command‑line skills, including config‑file editing and production fix Preferred Qualifications VXLAN EVPN fabric knowledge and the Smart Switch's roles within it (leaf, border gateway, DCI), enough to advise a customer's network team Network segmentation and firewall policy design (zone‑based or micro segmentation), and the tradeoffs vs. traditional NGFWs Familiarity with the Net Ops/Net Sec Ops operating split in data‑center security Operational Kubernetes and Helm: deploy charts, read pod/node status and logs, fix a failed rollout Guiding customers through sophisticated multi‑component on‑premises deployments they implement themselves One major cloud provider (AWS, Azure, or GCP) NX‑OS automation and APIs (NX‑API, NETCONF/RESTCONF, g NMI, Ansible); Nexus Dashboard a plus Recommendations grounded in technical and business needs, communicated to mixed audiences CCNP Data Center, CCNP Enterprise, Dev Net Professional, CCIE Data Center, CCIE Enterprise, or Dev Net Expert (a plus) Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. #J-18808-Ljbffr

ppDate Posted: Country: Spain Location: Golfo De Salónica 73, 28033 MADRID, Spain /ppRole: Accounts Receivable KAC Collector Otis (M/F) Accounts Receivable Collector (M/F) is responsible for managing and collecting outstanding receivables from assigned customers. The primary objective of the role is to ensure timely cash collection, minimize overdue balances, and support the organization’s cash flow while maintaining positive and professional customer relationships. /ph3Key Responsibilities /h3ulliCustomer Contact and Follow-Up Proactively contact customers via phone, email, and written correspondence to remind them of outstanding invoices, confirm payment status, and resolve delays in payment. /liliPayment Negotiation and Resolution Negotiate appropriate payment plans or settlement agreements with customers, ensuring arrangements are aligned with company policies and approved terms, and that payments are received within agreed timelines. /liliAccount Monitoring and Prioritization Regularly review and monitor assigned customer accounts to identify overdue balances, assess risk, and prioritize collection efforts based on aging, exposure,provisions and customer profile. /liliDispute Management Identify, document, and ensure the invoice is disputed in case of missing payment or payment discrepancies. Accurately log disputes in the system and assign them to the appropriate resolver to ensure timely investigation and resolution. /liliRecord Keeping and Documentation Maintain accurate, complete, and up-to-date records of all customer communications, payment commitments, dispute details, and account status updates in the relevant systems. /liliReporting and Analysis Prepare and analyze reports related to collection performance, overdue balances, dispute levels, and progress against collection targets. Escalate risks or concerns when necessary. /liliPolicy and Compliance Adherence Ensure all collection activities comply with company policies, internal controls, and applicable legal and regulatory requirements, maintaining high ethical standards at all times. /liliCustomer Service and Relationship Management Provide professional and solution-oriented customer service by responding promptly to customer inquiries, addressing concerns, and maintaining constructive working relationships. /liliCross-Functional Collaboration Work closely with internal teams such as Cash application team, Dispute Specialists, Commercial, Sales, and Legal to resolve issues, improve processes, and support efficient end-to-end collections. /liliOperational Support Support Genpact and local collection activities when required, including providing backup coverage, sharing best practices, and contributing to team objectives. /li /ulh3Required Skills and Competencies /h3ulliProactive Mindset Demonstrates strong initiative by actively following up on outstanding receivables, anticipating potential payment issues, and taking timely action to prevent overdue balances. /liliPositive and Professional Attitude Maintains a constructive, solution-oriented approach when interacting with customers and internal stakeholders, even in challenging or high-pressure situations. /liliProblem-Solving and Resolution Skills Highly resolutive, with the ability to identify issues, analyze root causes, and drive effective solutions for payment delays, disputes, or account discrepancies. /liliStrong Analytical and Attention-to-Detail Skills Detail-oriented with the ability to analyze account data, aging reports, and payment trends to accurately assess risks, prioritize actions, and ensure data quality. /liliTeamwork and Collaboration Works effectively as part of a cross-functional team, collaborating closely with Finance, Commercial, Sales, Legal, Cash Application, and external partners to achieve shared objectives. /liliCommunication Skills Clear and professional verbal and written communication skills, enabling effective customer interactions, negotiations, and internal coordination. /liliOrganization and Time Management Able to manage multiple accounts and priorities simultaneously, meeting deadlines while maintaining accuracy and consistency in follow-up and documentation. /li /ulh3Additional Skills (Valued) /h3pLanguage Skills English considered as a plus. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. /ppOtis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. /ppYou may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! /ppWe are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. /ppWe are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. /ppWhen you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. /ppWe provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. /ppToday, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. /ppWe are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. /ppIf you would like to learn more about environmental, social and governance (ESG) at Otis click here. /ppBecome a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. /ppTo request an accommodation in completing an employment application due to a special need or a disability, please contact us at /ppPrivacy Policy and Terms: Click on this link to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. /ppToday, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world. /p /p #J-18808-Ljbffr

ppRadisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is "Every Moment Matters" with a signature "Yes I Can!" service ethos. Our people are at the core of our business success and future. Together, we make Every Moment Matter. /p h3Job Description /h3 pDo you have a passion for hospitality and a sharp eye for tech? Join our International Global Hospitality IT Support team! From resolving system issues to optimizing configurations, you’ll be the bridge between hotel teams and back‑office tech solutions. /p h3Team Mission /h3 pWe’re looking for tech‑savvy, hospitality‑focused individuals to join a new team within our Hospitality IT Support area. If you come with a background in hotel operations like Front Office, this may be for you. /p h3Role Purpose /h3 ul liGain a deep technical knowledge in RHG’s central PMS application, based on SAP TMSForHotels product, named EMMA. /li liUnderstand both RHG and your specific hotels’ business processes and structure to provide relevant and valuable support. /li liProvide first‑level support for application errors in EMMA based on available knowledge materials and team knowledge. /li liAct as an EMMA ambassador and single point of contact for the hotels requiring technical support. /li liInteract with 3rd‑party suppliers and other support teams to resolve incidents, acting on behalf of the end user to guarantee a resolution. /li liPerform on‑demand configurations in the PMS application requested by the hotels. /li liDocument new processes and troubleshooting documents for both the team and end users. /li /ul h3Key Roles and Responsibilities /h3 ul liService Operations and Delivery: Deliver high‑quality services to the RHG community. /li liStakeholder Management: Act as a point of interaction/escalation for Requests for Information, Configuration and Incidents. /li li3rd Party Intermediator: Interact with partners to ensure prompt resolution of incidents. /li liPeople Management: Establish proper relations across stakeholders and external partners. /li liGeneral: Ensure a high degree of collaboration and good team spirit across all parties. /li liInteract with confidence with hotel senior staff, such as Heads of Department and General Managers. /li /ul h3What We Offer /h3 pYou would be joining an international and dynamic team, working for one of the top hotel chains in the world. Surrounded by highly skilled professionals with both hospitality and IT backgrounds, the position offers end‑to‑end experience in hotel operations with a strong focus on technology services. /p h3Enjoy Benefits /h3 ul liCompetitive salary package with a great work‑life balance for the hospitality industry. /li liUp to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide. /li liGuaranteed minimum of 30% off for friends family. /li liExclusive discounts on breakfast, food beverage, spa, and more. /li /ul h3Why Join Radisson Hotel Group? /h3 pLive the Magic of Hospitality – Be part of a team that creates exceptional experiences and memorable moments every day. /p pBuild a Great Career – Invested in growth, learning, and career development to reach your full potential. /p pExperience the Team Spirit – Join a workplace that’s inclusive, fun, and meaningful, with diverse Employee Resource Groups and inclusion initiatives. /p pLead with Your Ambition – Your ideas, passion, and drive matter; we empower you to make a difference. /p pEnjoy Global Local Perks – Access exclusive global benefits, including special hotel rates and local perks tailored to your country. /p h3Qualifications /h3 pbLocation: /b Madrid, Spain /p pbLanguage skills: /b English and French (native/high) /p pbEducation: /b /p ul liBachelor’s Degree in International Hotel Management, Hospitality Management or related field /li /ul pbITIL Certification: /b Foundation level or above (highly desirable) /p pbSAP Certifications: /b Highly desirable /p pbTravel needs: /b Up to 20%, primarily European but could be international on occasion. /p pbHighly desirable experience: /b /p ul liHospitality experience (Front Desk, ME, Night Audit) /li liInternational work experience /li liSAP TMSforHotels /li liExperience with other 3rd‑party PMS products like Opera, Shiji /li liBackground in other SAP functional modules (FI, CO, MM…) /li liHelpdesk functions such as call center, helpdesk /li liIT Support tools such as ServiceNow, Jira /li /ul pbSoft skills: /b /p ul liOwnership: Follow end‑to‑end support for all incidents, acting on behalf of users. /li liExcellent interpersonal, verbal, and written communication skills /li liPassion for customer service, efficiency, effectiveness, and quality /li liGood team player, willingness to assist others and share expertise /li liStructured, able to follow but also help define procedures and documentation /li /ul pThe description of functions is merely indicative and not exhaustive. Accordingly, the employee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company’s directives. /p pWe welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know. /p /p #J-18808-Ljbffr

ppE-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that. /p pWe help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience. /p pSince 2018, we’ve built a tech-driven logistics platform powering 500+ brands—from fast-growing DTC players to global names like MUJI, Aigle, Scuffers and Cabaïa. With 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 7 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener. /p pBacked by $20+M in funding and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way. /p h3About the role /h3 pLocation: Madrid /p pAs a Customer Care Manager, you'll be responsible for helping our customers use Bigblue and solve their day‑to‑day problems. You will also be in charge of educating them on the mechanics of logistics including the tech/product aspects. /p pFinally, you will contribute to the improvement of the app through your daily interaction with the Operations and Product teams. /p h3Missions /h3 ul liRespond to customer requests from our chat and build a personalized relationship with each of them /li liGuarantee the customer experience by finding quick and adapted solutions to each problem encountered /li liHelp and train merchants on the Bigblue App to make them experts /li liEnrich our content (Help Center) to help our users to be independent /li liGather feedback and be in contact with the Product and Ops team to anticipate operational issues /li liBe the Merchant’s voice inside Bigblue to improve the level service and the Bigblue App /li /ul h3Requirements /h3 ul li1+ year of experience in a client-facing role /li liExceptional organizational time management skills /li liNative in Spanish and fluent in English /li liAnalytical mindset /li liQuick learner — you are able to assimilate huge amounts of information quickly. /li liCustomer ultra‑centricity /li liBe 100% in line with the Bigblue values /li /ul h3Why join Bigblue /h3 ul liHigh impact role: Be at the center of our growth journey and help shape the team that will power Bigblue’s future. /li liFounders‑led company with an innovative, caring culture. /li liFast‑growing scale‑up: Join a well‑funded, early‑stage company where your work will have immediate and visible results. /li liInternational environment: Work across Paris, Madrid, London, and our European warehouse network. /li liFood budget of €110 to spend at restaurants, or through services like Uber and Glovo. /li liClassPass membership for fitness wellness. /li liMacBook or any setup you need — your choice of equipment to do your best work. /li li100% health insurance coverage with Benefiz. /li /ul pRegardless of sex, gender identity, sexual orientation, race, color, religion, origin, disability, age… At Bigblue, we create equal opportunities for all and make our culture as inclusive as possible. Because we believe that challenging assumptions and embracing diversity in experiences and backgrounds is what makes us stronger. /p pBecause what we value first and foremost are curiosity and growth‑driven minds. So, regardless of who you are and how many “boxes” you tick on the job description, if you have the energy and passion to help shape Bigblue’s entrepreneurial adventure, APPLY. /p h3Process /h3 ul liInformal discovery call (Google Meet) /li liDeep‑Dive call (Google Meet) /li liCase study /li liOn‑site interviews (in our Madrid office, half‑day) /li liReferences /li /ul /p #J-18808-Ljbffr

h3Talenti italiani cercasi: ruoli internazionali in Europa /h3pJob Openings Talenti italiani cercasi: ruoli internazionali in Europa /ph3About the job Talenti italiani cercasi: ruoli internazionali in Europa /h3pParli strongitaliano a livello nativo /strong e stai valutando il tuo prossimo passo professionale allestero (o in un contesto internazionale)?brStiamo ampliando diversi team multilingue in strongEuropa del Sud e del Mediterraneo /strong, con opportunità attive per profili italiani in ambito strongCustomer Support, B2B Sales e Marketing Customer Support /strong.br(Nel medio periodo sono previste anche strongposizioni di Content Moderation /strong, per chi desidera evolvere verso ruoli di trust safety). /ppstrong- /strongstrongPaesi coinvolti /strong /ppLe opportunità sono attualmente disponibili – stronga seconda del ruolo e del progetto /strong – in: /ppstrong- /strongstrongRuoli aperti /strong /pulliAssistenza clienti via chat, email e/o telefono /liliSupporto su servizi digitali, piattaforme online, prodotti tech e lifestyle /liliNessuna esperienza obbligatoria: strongformazione retribuita inclusa /strong /liliGestione di clienti business, inbound e outbound /liliSviluppo e consolidamento di relazioni commerciali /lilistrongEsperienza precedente in vendite B2B richiesta /strong /li /ulpem(Possibilità futura di transizione verso Content Moderation e ruoli di digital operations) /em /pullistrongItaliano: C1/C2 o madrelingua /strong /lilistrongInglese: B2 o superiore /strong /lilistrongPassaporto UE richiesto /strong /li /ulpstrong- /strongstrongCosa rende queste opportunità diverse /strong /pulliProgetti stronginternazionali e multiculturali /strong, non call center tradizionali /liliPercorsi di crescita chiari (CX, Sales, Operations, Trust Safety) /lilistrongPacchetti di relocation /strong disponibili (volo + alloggio iniziale), se previsti dal paese /liliStipendi competitivi + bonus legati alle performance /liliFormazione strutturata e onboarding completo /liliTeam giovani, ambienti moderni, leadership internazionale /li /ulpPerché il mercato multilingue europeo sta cambiando:brchi parla italiano oggi può costruire una strongcarriera internazionale /strong, non solo un lavoro allestero. /ppSe stai cercando: /pulliunesperienza che valorizzi davvero la tua lingua /liliun ruolo con prospettiva, non temporaneo /li /ulpquesta potrebbe essere la tua prossima mossa. /p #J-18808-Ljbffr

ph3Requirements /h3 ul lipUpdated ideal profile: 1-6 years of solid commercial experience (BDR / SDR / call center / outbound‑prospecting) /p /li liNative or bilingual English, Fluent Dutch /li liResidence in Spain mandatory; /li lipAvailability aligned with US schedule. /p /li /ul pNot prioritized: pure CX/Support/Customer Success profiles without commercial experience, career‑chasers transitioning into sales, or very senior profiles. /p h3Relocation Details /h3 pCandidate must already reside in Spain (mandatory), including those assigned to international markets (e.g. German market). /p pTraining is required that lasts approximately 4 weeks / first month fully on‑site in Madrid. Afterwards approximately once a month on‑site (travel and associated expenses covered). /p h3Additional Job Information /h3 ul liFull sales‑cycle role. Volume: ~80-100 calls/day. /li liHybrid 50% (available after reaching at least 70% of target). /li /ul pFor additional information regarding the job posting contact information is provided: /p pWhatsApp: /p pEmail: /p /p #J-18808-Ljbffr

Health can’t wait . Por favor, presente su candidatura sin demora si su perfil encaja bien con este puesto, debido al alto nivel de interés. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. Alan Precision: why this exists Your body knows before you do. The signals are there years before symptoms. And yet, in 2026, the system around us isn't catching them. 50% of non‑communicable diseases (cardiovascular disease, type 2 diabetes, many cancers) are preventable with lifestyle changes, and we're not capturing them. Western countries have seen healthspan flatline for years, meaning we live longer, but not better. 46% of Europeans report mental health issues. The kind of deep, personalized health reading that could change this has been reserved for the few who could afford a 3,000€ check‑up, and built for filing reports rather than changing lives. We don't accept that. Alan Precision is our bet on advanced prevention as the new norm of care. We combine biology, wearables, medical history, and lifestyle context, read it all as a connected system with AI supervised by physicians, and turn the result into a personalized protocol the member actually executes across sleep, nutrition, movement, stress, and supplementation. Then we retest, learn, and adapt. Health is a moving target. We move with it. Our ambition: make Alan Precision the reference for advanced prevention in Europe by 2030. The Alan Precision Crew The crew was launched by the founding team of ARO, acquired by Alan in 2026, to move fast and apply their learnings from building a preventive health company. It is a lean 0‑to‑1 crew with the energy, autonomy, and pace of a startup, inside one of Europe’s fastest‑growing unicorns, with access to Alan’s 1M+ members, its ecosystem (Mo, Play, Clinic), and its stack. Scope You’ll work across the entire product surface as a full‑stack generalist. The big areas: 1. AI as the strategist of your health. Members come to Precision with messy, multi‑source data and one real question: "what should I actually do?". AI is how we answer it. It reads the member’s biology, wearables, medical history, and lifestyle context together, surfaces what matters, generates personalised insights and action plans, and helps the member navigate their own health day after day. You’ll build the AI layer that does this, and the loops that make it sharper over time. 1. The full health picture. Before AI can help, the data has to be there: lab results, wearable streams, medical history, lifestyle inputs, all ingested cleanly and modelled as a coherent picture of one person. You’ll build the pipelines, the integrations with lab partners and wearable APIs, the document understanding, and the data model that everything else relies on. 1. A product members want to open every day. Most health products lose people after a week. We can't. A mobile‑first experience that turns a long‑term health protocol into something members actually want to interact with: onboarding, the daily plan, retests, progress, the moments of insight that pull them back in. You’ll ship the React Native app and shape what advanced prevention feels like in someone’s pocket. 1. Plugged into the Alan ecosystem. Precision is uniquely powerful inside Alan. Connected to Mo (AI health companion), Play (engagement), Clinic (teleconsultation), and Shop, the experience compounds in ways no standalone competitor can match. You’ll build the connective tissue: handoffs to teleconsultation, specialist referrals, shared member context across products etc. 1. International expansion. Being the European reference for advanced prevention by 2030 means shipping across France, Spain, Belgium, Canada, and beyond. You’ll build the systems that let us launch in a new market quickly, from lab partner integrations to languages and localized pricing. The impact Millions of healthier people. You start with Alan's 1M+ members from day one, with a clear path to many millions more across Europe. What you ship will measurably change how they read their bodies, how they sleep, how they eat, and how many healthy years they have ahead of them. You sit at the frontier of preventive health in Europe. Most healthcare reacts to symptoms. Alan Precision is the bet that could shift that, at scale. Your code is what determines whether someone catches a problem ten years early or ten years too late. Outcomes you can actually feel. You’ll see real lives change with what you ship: members with more energy, sleeping better, eating differently, getting more healthy years. Few products give you that kind of feedback loop. We experienced it first hand when building ARO. Why this role is special True 0‑to‑1, in a position no one else holds. All the autonomy and pace of a startup, none of the cold‑start. Alan is one of the very few players in Europe combining insurance, healthcare delivery, and a 1M+ member base in a single product, and that's the lever Alan Precision uses to go after a real shot at being the European reference for advanced prevention by 2030. You’ll be on that bet from the ground floor, alongside the team that founded ARO before the acquisition. Extreme ownership. Small crew, broad surface, fast feedback loops. The features you ship on Monday are in members’ hands by the end of the week, and you own them end‑to‑end: design, code, rollout, iteration. A team you’ll actually learn from. You’ll work daily with Gaspard (Product), Charles (Tech), Maxime (Medical Lead, ex‑Stanford prevention research), and the broader Alan engineering org when you need it. Healthcare that meets the bar. Real biology, validated by physicians, with the rigor of clinical research, not consumer biohacking. The work matters, and the standard is correspondingly high. The Stack Python/Flask, Typescript, React, React Native on the coding side. AWS, GCP, Kubernetes, PostgreSQL, Redis, Terraform/Terramate, Datadog, Cloudflare, GitHub Actions on the platform side, all in a monorepo. We deploy daily and believe in distributed ownership: you build it, you own it. Is it you we’re looking for? We’re a small crew with a very high bar. We need a few exceptional engineers who can carry significant scope from day one. Onboarding bandwidth will be limited, and the people we hire will set the standard for everyone who comes after. Experience we value 3+ years of engineering experience, with strong product‑eng instincts. You’re a generalist, comfortable jumping across mobile (React Native), web, backend (Python/Flask), and willing to learn whatever the product needs next. You’ve shipped AI‑powered features in production. LLMs, agents, retrieval‑augmented systems, evals, whatever the right tool was. You know what works once it hits real users, not just what looks impressive in a demo. You’ve shipped real products end‑to‑end, from idea, to code, to production, to iterating on what you learned from real users. You’re fluent in English (French is not required). Mindset we value Grit and bias for action. You make decisions with incomplete information, ship, learn, and iterate. You’d rather fix a bad call than avoid making one. You love 0‑to‑1. Ambiguity energises you. You're comfortable in a phase where the product, the codebase, and the playbook are all being written at the same time. You're product‑minded. You think about the member as much as you think about the code. You can read a metric, talk to a user, sketch a flow, and translate all of that into the right thing to build. You're high‑ownership. You don't wait for a ticket. You spot the gap, propose, ship, and follow through. The mission matters to you. Bonus points if you already care about longevity, prevention, or healthspan. Even more bonus points if you've been tracking your own biomarkers, or tinkering with your own protocol long before this job posting. You build with AI, with judgment. AI is part of how you ship: you use it across the dev cycle (designing, coding, reviewing, debugging) to compound your output. But you're not a vibe coder. You read what the model produces, push back when it's wrong, and own everything that ends up in production. The bar for the code stays the same whether you typed it or generated it. For this opportunity we are aiming to hire above C1 level range. But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus. The Engineering team In our engineering team, we build the infrastructure, interfaces, and applications to provide first‑class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it. How we work Location : You must be legally eligible to work in France, Belgium, or Spain. Remote work : We offer remote work flexibility, but we value in‑person collaboration. We are looking for people who want to help people live in good health to 100 while helping employers turn health benefits from a cost center into their most valuable investment. Important note: we hire people, not roles. If you're excited about this opportunity but don't check every box, we’d love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman : Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! You want to know more about Alan? Perks & Benefits: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high‑quality time with co‑workers. xcskxlj A strong culture: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work #J-18808-Ljbffr