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¿Buscas liderar, impactar y hacer crecer a un equipo de ventas en el sector del Telemarketing en pleno centro de Madrid? En ACCOM sabemos que el talento y el liderazgo comercial son la clave del éxito. Por eso, buscamos un/a Coordinador/a de Ventas en Telemarketing (Especialista en Seguros de auto) que sea el referente de un equipo de ventas. Ayudando a estas personas a superar sus objetivos días tras día y plantear planes de acción basados en los análisis de las fortalezas y mejoras del equipo. Tu día a día se basará en tomar las mejores decisiones para impulsar a tu equipo, realizando escuchas online y fomentando el desarrollo de prácticas positivas que lleven al equipo al éxito. Tu Misión: • Diseñar y evaluar la eficacia de planes de acción comerciales enfocados a la venta de seguros de auto., • Asegurar el cumplimiento de tareas y la aplicación de buenas técnicas por parte de los asesores comerciales., • Acompañar, resolver dudas y motivar al equipo en su rutina diaria., • Analizar y dar feedback constante sobre la consecución o desviación de los KPI's., • Generar análisis sobre la situación de las campañas de venta (a través de excel y power bi), • Coordinar esfuerzos con otras áreas clave (formación,calidad,back office) para potenciar la consecución de objetivos. Perfil que buscamos: • Experiencia previa comprobable como líder de equipos en Call Center., • Conocimiento y experiencia en seguros de motor/auto., • Dominio en análisis de KPI's (manejo de herramientas como Excel y Power BI)., • Excelentes habilidades de comunicación, junto a la capacidad de motivar, organizar y liderar personas., • Perfil dinámico, altamente organizado y resolutivo., • Disponibilidad horaria para trabajar hasta las 19:00h. Lo que te ofrecemos en ACCOM: • Contrato estable a jornada completa., • Trabajo presencial en nuestras oficinas en el centro de Madrid (Gran Vía)., • Formación continua y apoyo constante para tu desempeño., • Posibilidad real de crecimiento y desarrollo profesional dentro de la compañía., • Excelente ambiente de trabajo en un equipo joven y dinámico., • Retribución flexible e incentivos por consecución de logros. ¿Aceptas el reto? Si tienes la experiencia y la pasión para guiar a nuestro equipo hacia el éxito, postúlate a esta oferta o envíanos tu CV. ¡Queremos conocerte!

Fintech moves fast. Things change all the time. We grow, we develop, and we never settle for less. We are looking for a driven, commercially minded Sales Supervisor for our Spanish team who knows how to turn ambition into measurable growth, and how to take a team with them. You will shape and run our sales activity in Spain: growing the customer portfolio, improving conversion and retention, and making sure every customer has a great experience from the very first contact. You will work closely with the local management team and our Riga headquarters. One last thing, the cherry on top of the cake: you feel you can do more. Build, sell, grow, and work with a great team. If that sounds like you, what are you waiting for? Apply! How You'll Make an Impact Team Leadership • Report to the COO and lead, coach and motivate the sales team to reach and beat its targets, • Set clear goals, KPIs and incentives, and run regular 1:1s and team meetings, • Oversee hiring, onboarding, training and team scheduling, including peak times and campaigns Sales Growth & Customer Experience • Build and carry out sales plans that drive revenue, profitability and portfolio growth, • Turn market insights, customer behaviour and competitor activity into concrete commercial actions, • Develop segmentation, retention, cross-sell, upsell and reactivation initiatives, • Act as the escalation point for complex or high-impact customer cases Operations & Performance • Own day-to-day sales operations and make sure SLAs, KPIs and quality standards are met, • Track conversion, approval-to-disbursement, repeat customer rate, sales volume, productivity and customer satisfaction, • Fix bottlenecks with better tools, processes and automation, in full compliance with Spanish regulation and internal policies Reporting & Collaboration • Prepare forecasts, budgets and performance reports for local management and the Riga HQ, • Represent Sales in leadership meetings and cross-department projects (Risk, Marketing, Customer Service, DC) What You Bring to the Table • Full proficiency in Spanish and English, written and spoken, • Proven experience in sales, customer acquisition or commercial management, ideally in fintech, banking, insurance or telecoms, • Experience leading teams and driving performance through clear goals and KPIs, • An analytical, commercial mindset, and confidence with CRM and data tools, • Excellent communication, negotiation and stakeholder management skills, • A degree in Business Administration, Economics, Finance, Marketing or a related field, • Call center or telesales experience is an advantage What's in It for You • Full-time position, 38.5 hours per week, 100% on-site with the possibility of remote work, • Monday to Friday, 9:00 a.m. to 5:00 p.m., • Salary between €36,500 and €45,000 gross per year, permanent contract, • Performance bonus based on sales targets, • 26 days of vacation, • Birthday bonus, • Life insurance, • Collective Bargaining Agreement for Financial and Credit Institutions, • An international environment, working closely with colleagues at the Riga HQ and across our group markets, • Coffee, drinks and fruit provided by the company If you are proactive, dynamic and results-driven, and you want to grow with a fast-expanding company, apply now and send us your CV!

¡Nuestros equipos de comercial siguen creciendo! Si buscas incorporarte a un ambiente joven y dinámico en el que cada día es distinto, e impulsar la financiación de proyectos I+D+i, en LEYTON encontrarás precisamente esto. Llevamos más de 25 años en activo, y con casi 3.000 empleados en nuestras sedes internacionales, estamos posicionados como la consultoría líder mundial en financiación I+D+i. Para continuar logrando un desarrollo constante, buscamos incorporar perfiles como Sales Development Representative para nuestro equipo de ventas de Madrid. ¿Cómo sería tu día a día como Sales Development Representative? • Realizarás la prospección en nuestro CRM y primer contacto telefónico con posibles clientes (B2B, empresas, puerta fría), • Agendarás las reuniones a los compañeros Business Developers, que serán los que ejecuten la venta final., • Gestión de oportunidades diarias y seguimiento de cuentas potenciales ¿Qué necesitas para triunfar en el puesto? • Formación académica de grado medio o superior, • Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar), • Habilidades comunicativas, • Ganas y motivación por el aprendizaje continuo ¡Nosotros aportaremos todo lo necesario para tu desarrollo profesional! ¿Qué ofrecemos como tu futura empresa? • Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión, • Jornada completa con flexibilidad de entrada y de salida: L - J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30, • Jornada intensiva el mes de agosto, • Beneficios sociales de seguro médico y retribución flexible en concepto dietas, • Frutas, café, e infusiones gratis ilimitadas en las oficinas, • Podrás disfrutar del día de tu cumpleaños libre Se tendrá en cuenta grado de minusvalía o certificado discapacidad reconocida = o > 33%.

Presencial / Contrato indefinido En Ares Proptech necesitamos incorporar un Appointment Setter / Gestor de Leads Inmobiliarios. (Lugar de trabajo: Chamartin) Ofrecemos: contrato indefinido, sueldo fijo + comisiones + incentivos 🎯 Qué vas a hacer • Contactar leads cualificados (no puerta fría), • Hacer seguimiento estratégico (no insistencia vacía), • Detectar motivación real de venta, • Coordinar citas con el equipo comercial, • Alimentar el CRM con criterio (no rellenar por rellenar) ⚠️ A quién NO buscamos • Personas que necesitan que les digan qué hacer todo el tiempo, • Perfiles de call center sin ambición comercial, • Gente cómoda con lo básico Si buscas “un trabajo tranquilo”, este no es tu sitio. 🚀 A quién SÍ buscamos • Perfil comercial, ambicioso y con energía, • Buena comunicación y capacidad de persuasión, • Mentalidad de mejora constante, • Que entienda que su rendimiento impacta directamente en resultados 💼 Qué ofrecemos • Formación en nuestro sistema, • Entorno de alto rendimiento, • Posibilidad real de crecimiento dentro de la compañía 🔥 Importante No valoramos tanto tu experiencia como tu actitud. Si encajas, no envíes un CV estándar. Cuéntanos por qué deberíamos hablar contigo.

Livensa Living es una compañía líder en alojamiento para estudiantes y flex living en Europa, enfocada en ofrecer una experiencia innovadora, cómoda y centrada en el cliente. Como Call Center Agent, serás el primer punto de contacto con nuestros clientes (principalmente estudiantes internacionales), ofreciendo una atención excelente y acompañándolos durante todo el proceso: desde la información inicial hasta la resolución de incidencias. Responsabilidades • Atender llamadas entrantes y salientes en inglés, español y/o portugués (3 de estos sería ideal), • Gestionar consultas sobre:, • Disponibilidad de residencias, • Precios y servicios, • Proceso de reserva, • Resolver incidencias y dudas de clientes de forma eficiente, • Registrar todas las interacciones en el sistema (CRM), • Coordinar con equipos internos (ventas, operaciones, residencias), • Garantizar una experiencia de cliente alineada con los estándares de calidad de la empresa Favorable si ha tenido experiencia en atención hotelera. Si te encuentra interesado/a, no dudes en aplicar.

Asemas, Mutua de Seguros y Reaseguros a Prima Fija busca TELEOPERADOR para la realización de funciones comerciales. Sus funciones serán: • Realización de campañas de llamadas salientes dirigidas a colectivos específicos (arquitectos, mutualistas y potenciales clientes)., • Comercialización de productos aseguradores de ASEMAS., • Detección de necesidades de aseguramiento de los mutualistas y potenciales clientes., • Asesorar sobre los productos más adecuados en función del perfil del cliente., • Generación de oportunidades de negocio para la entidad., • Campañas de fidelización para reforzar la vinculación de los mutualistas con Asemas., • Registro de la actividad en herramientas CRM., • Seguimiento de oportunidades y campañas comerciales Requisitos mínimos: • Formación Ciclo Formativo de Grado Superior o equivalente., • Experiencia en call center realizando actividad de venta o retención de clientes, preferentemente en sector seguros o financiero, de manera estable., • Titulación en mediación de seguros nivel 2 (antes nivel B), • Experiencia en el uso de aplicaciones de CRM (Salesforce, Zoho, etc.), • Competencias requeridas: habilidades de comunicación, pasión en lo que haces, entusiasmo, y orientación a resultados. Se ofrece: • Jornada laboral completa partida (intensiva en período estival)., • Zona centro calle Velázquez., • Contrato indefinido., • Salario fijo + incentivos + beneficios sociales.

En FBM & Asociados, despacho especializado en Derecho de Sucesiones y en fase de expansión nacional, buscamos incorporar un/a Teleoperador/a de Atención Telefónica y Gestión de Citas para formar parte de nuestro equipo. Buscamos una persona con experiencia en atención al cliente y gestión telefónica, excelentes habilidades de comunicación y una clara orientación al servicio. La persona será responsable de atender a potenciales clientes que ya han contactado con el despacho, recoger la información inicial sobre su caso y acompañarlos durante el primer contacto, asegurando la correcta concertación de citas con los abogados especialistas. No se requiere realizar asesoramiento jurídico, sino ofrecer una primera atención profesional, cercana y empática, y garantizar una correcta gestión y seguimiento de cada lead. Funciones principales • Gestión y atención de leads procedentes de aseguradoras, funerarias y red de colaboradores., • Atención telefónica a potenciales clientes y recogida de la información básica necesaria sobre su caso., • Explicación inicial del funcionamiento del despacho y de los siguientes pasos del proceso, sin realizar asesoramiento jurídico., • Identificación de las necesidades iniciales del potencial cliente y correcta transmisión de la información al equipo jurídico., • Concertación, gestión y coordinación de citas con los abogados especialistas., • Seguimiento de leads pendientes de contacto o de concertación de cita., • Confirmación y seguimiento de las citas programadas para favorecer la asistencia., • Coordinación con el equipo jurídico para garantizar un correcto traspaso de la información., • Registro y actualización de llamadas, leads, contactos y citas en el sistema de gestión., • Seguimiento de los principales indicadores de actividad y cumplimiento de los objetivos establecidos. KPIs del puesto La posición tendrá objetivos vinculados, entre otros, a los siguientes indicadores: • Número de leads atendidos., • Tiempo medio de primera respuesta., • Ratio de conversión de leads en citas., • Número de citas concertadas., • Porcentaje de asistencia a las citas., • Nivel de satisfacción de los potenciales clientes., • Cumplimiento de los objetivos mensuales. Perfil requerido • Mínimo 2 años de experiencia en atención telefónica, call center, atención al cliente o posiciones similares., • Experiencia en gestión de llamadas y contacto directo con clientes o potenciales clientes., • Excelentes habilidades de comunicación verbal, escucha activa y empatía., • Capacidad para generar confianza y ofrecer una atención cercana y profesional, especialmente ante situaciones sensibles., • Capacidad para gestionar un volumen elevado de llamadas de forma organizada y eficiente., • Perfil orientado al cliente, resolutivo y con gran atención al detalle., • Capacidad para trabajar con objetivos y métricas de rendimiento., • Buenas habilidades de organización y seguimiento., • Manejo de herramientas informáticas y sistemas CRM., • Se valorará experiencia previa en sector jurídico, asegurador, servicios profesionales o servicios post mortem., • Se valorará especialmente experiencia en concertación y gestión de citas.

🆕En Redion estamos buscando una persona para liderar nuestro equipo de operaciones en una plataforma de asistencia médica en nuestra oficina de Villamayor en Salamanca. Si tienes experiencia gestionando equipos en entornos de atención telefónica, contact center, customer service o plataformas de asistencia, y te motiva liderar una operación orientada al servicio, queremos conocerte. 📌¿Cuáles serán tus funciones? • Supervisar la actividad diaria del área, identificando oportunidades de mejora y resolviendo incidencias., • Apoyar al equipo en la gestión de asistencias complejas y en situaciones de alta demanda., • Formar, acompañar y evaluar al equipo, impulsando su desarrollo y el buen clima de trabajo., • Participar en la planificación y organización operativa, anticipando necesidades y optimizando recursos., • Analizar indicadores de actividad, productividad y calidad, proponiendo acciones de mejora., • Colaborar con diferentes áreas para asegurar una excelente experiencia de cliente y la eficiencia operativa del servicio., • Contribuir al cumplimiento de objetivos de productividad y control de costes., • Elaborar y gestionar reportes e indicadores clave para la toma de decisiones. ✔️ ¿Qué necesitamos que tengas? • Experiencia previa como Team Leader, Supervisor/a, Coordinador/a o Responsable de equipo en entornos de atención telefónica, contact center, call center, customer service o plataformas de asistencia., • Conocimiento de procesos operativos y gestión de incidencias., • Habilidades de comunicación, organización y resolución de problemas., • Capacidad para liderar, acompañar y motivar al equipo., • Orientación al servicio, responsabilidad y proactividad., • Nivel alto de español e inglés. 🏆¿Qué podemos ofrecerte? • Incorporación inmediata a un entorno internacional., • Jornada completa en turno intensivo de mañana y/o tarde., • Contrato indefinido., • Modelo de trabajo híbrido, • Salario competitivo + plus de idiomas., • Centro de trabajo en Villamayor, Salamanca., • Club de descuentos para ti y tus familiares. Europ Assistance es ahora Redion. Durante más de 60 años, hemos sido un proveedor global de soluciones de asistencia y seguros, ayudando a personas y empresas en los momentos que realmente importan: en casa, en desplazamiento y durante sus viajes. Ofrecemos una amplia gama de servicios, desde asistencia sanitaria y en carretera hasta apoyo y soluciones de protección en los viajes, ayudando a las personas a afrontar lo inesperado y vivir con mayor tranquilidad. Hoy evolucionamos. Redion combina Europ Assistance y Generali Employee Benefits, integrando experiencia en asistencia, seguros y beneficios corporativos para ofrecer soluciones más sólidas y personalizadas, impulsadas por la innovación y una perspectiva global. Lo que no cambia es quiénes somos y cómo trabajamos. Seguimos al lado de las personas cada día, con dedicación, fiabilidad y compromiso. Nuevo nombre, mismo compromiso. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE.

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Desde Digi buscamos incorporar a un/a Consultor/a de Procesos para el área de operaciones comerciales que desarrollará las siguientes funciones: • Levantar y documentar procesos “AS IS” Analizar la situación actual mediante entrevistas, datos operativos y observación directa, identificando ineficiencias, variabilidad y puntos críticos. • Diseñar procesos “TO BE” orientados a valor Definir modelos futuros optimizados, incorporando criterios de eficiencia, experiencia de cliente, escalabilidad y simplicidad operativa. • Aplicar metodologías estructuradas de análisis Ejecutar análisis causa-raíz (RCA), 5 Whys, Ishikawa o enfoques como DMAIC para comprender problemas complejos y fundamentar las soluciones. • Transformar diagnósticos en planes de mejora accionables, • Elaborar planes end-to-end con iniciativas priorizadas, responsables, plazos y métricas de impacto claras., • Liderar la implantación de iniciativas de mejora Coordinar la ejecución de las acciones con las áreas implicadas, asegurando cumplimiento de hitos, gestión de riesgos y foco en resultados. • Impulsar la mejora continua basada en datos Analizar indicadores operativos y de cliente para identificar tendencias, validar hipótesis de mejora y medir el impacto de las iniciativas. • Optimizar costes y tiempos de proceso Identificar y eliminar actividades sin valor añadido, simplificar flujos y reducir tiempos de ciclo en procesos clave. • Facilitar grupos de trabajo Dinamizar grupos de trabajo con equipos operativos para diseñar soluciones viables. • Integrar y mantener el Sistema de Calidad Integrado Asegurar que los procesos diseñados e implantados cumplen con normativas internas, regulatorias y estándares de calidad, manteniendo la documentación actualizada. • Acompañar la gestión del cambio y la adopción Formar, comunicar y dar soporte a las áreas impactadas para garantizar la correcta implantación de los nuevos procesos y su sostenibilidad en el tiempo. • Asegurar el control documental de proyectos y de los Sistemas de Calidad, • Mantener actualizada la base documental de los procesos operativos y comerciales para asegurar la homogeneidad en la red de ventas/atención., • Implantar, mantener el Sistema de Calidad Integrado con las normativas estrategias o regulatorias. Transformar los resultados de las auditorías en propuestas de mejora que optimicen la eficiencia operativa ¿Qué ofrecemos? • Contrato indefinido., • Teléfono móvil de empresa., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad: https://www.digimobil.es/legal/politica-privacidad-seleccion

IBS Software is a fast-growing global software company with 5,400 employees and a 29-year track record of innovation for the world’s leading travel brands. Our hospitality software division, provides distribution and connectivity to over 36,000 properties, including 4 of the 5 largest hotel brands. Certified as a Great Place to Work®, IBS Software has a culture built on the values of precision, commitment, passion, integrity and respect for the individual. The Director, Product Management, Hospitality will be part of the core product management team executing the portfolio strategy for the hospitality line of business within IBS, and report to our VP of Product Management. At IBS, Product roles are inherently cross-functional - you will work closely with counterparts in software engineering, implementations and operations to ensure we are delivering with high standards. You will facilitate cross-team and cross-customer collaboration. You will be responsible for creating business cases, use cases, roadmap and agile artifacts. Your efforts will directly enable IBS products to maximize company revenues, improve customer satisfaction, and enhance the value of the Hospitality Line of Business. Working at IBS Software is an opportunity to join an exciting company with a great team culture and a successful track record. We are highly selective, seeking individuals with demonstrated excellence and track records of top achievement. We look for smart people who are passionate about technology and hospitality, who care deeply about their careers, and who want to work hard and have fun. The ideal candidate will bring deep hospitality domain expertise, a strong understanding of hotel operations and technology ecosystems, and a passion for creating differentiated, user-centric products. Responsibilities Product Management Lead the business strategy for the CRS Product Build strong market differentiation through the product strategy for IBS product i Stay (e Commerce, CRS, Call Center, Booking Engine) Lead a team of Product Manager and Product Owners. Leverage AI-driven design principles to create innovative hospitality technology products that enhance guest experiences, streamline operations, and enable data-informed decision-making Create buy-in for the product vision both internally at IBS and with customer/partners of IBS Participate in competitor and market analysis in identifying product gaps and emerging market needs Participate in annual customer meetings/conferences to validate pain points as well as collect key requirements Be familiar with agile methodologies and disciplines, especially PDLC process and Strategic Portfolio Management Be familiar with AI productivity practices within the product development life cycle Act as a subject matter expert in CRS and specify business requirements for the features Work closely with the Engineering and Customer Success organizations in executing the business strategy Business Development Support Work with our sales and marketing team in crafting go-to-market as well as marketing strategy resulting in effective pipeline building Support our sales and marketing organization in deal pursuits Proactively reach out to industry consultants to educate them of i Stay value proposition Drive RFP Responses, Proposals and support in sales process including scope definition in contracts Implementation Support Participate in functional sessions with clients Understand hospitality clients’ needs / challenges / constraints and articulate the value of IBS solution Convince customers to go live with current available functionality to the extent possible Other Specifics Expertise in Hotel Software Ecosystems, mainly PMS, CRS Expert knowledge of Saas product management Strong communication skills; fluent in English Have senior IT / Business contacts in the hospitality industry Must hold a passport, and be available for domestic and international travel Travel This position requires frequent travel, up to 50%. Most travel is outside the local area and overnight. Some of the travel is international. At IBS you can look forward to: Operating with the brightest minds in the hotel software industry Receiving global exposure Benefiting from continuous learning programs Performance-based career growth Competitive compensation that includes fixed compensation, and variable compensation

We are looking for a Customer Service Coordinator to join our Supply Chain team in Vitoria-Gasteiz.In this role, you will play a key part in the day-to-day management of customer orders and in coordinating activities across customers, Sales, and different Supply Chain teams. You will help ensure orders are processed accurately, deliveries are executed efficiently, and any issues are resolved quickly and effectively.If you enjoy working in a dynamic environment, have a strong customer focus, and like bringing different teams together to achieve results, this could be a great opportunity for you!This is a 6-month temporary position, with the possibility of transitioning to a permanent, indefinite-term contract based on business needs and performance.What will you do?Order Management & DeliveryReview and validate customer orders, including standard, promotional, sample, and donation orders.Process order changes and cancellations.Check product availability and coordinate quantities with the Supply Planning team.Create and update delivery information in the system.Monitor undelivered orders and ensure they are properly closed.Manage blocked orders by identifying issues and coordinating their resolution.Optimize orders and transportation combinations to improve logistics efficiency.Manage returns, refusals, and empty packaging returns.Maintain accurate and up-to-date logistics information for customers and products.Prepare and share relevant reports and performance information.Customer & Cross-Functional CoordinationMaintain regular communication with customers and internal teams to resolve issues and address specific requirements.Work closely with Sales, Supply Chain, Call Center, and other departments to find efficient solutions.Coordinate activities and follow up on tasks at national and regional levels.Adapt communication to different customer needs and business situations.Participate in meetings and coordination activities with different stakeholders.Supply Chain SupportSupport Supply Chain training initiatives and programs.Contribute to process improvements and more efficient order and delivery management.Prepare information and analysis to support business decision-making.What are we looking for?Native or bilingual Spanish.Advanced Portuguese — required.English B2+ — a plus.Strong knowledge of Excel and Microsoft Office.SAP experience — a plus.Previous experience in Customer Service, Order Management, Supply Chain, Logistics, or a similar role is preferred.Strong analytical and numerical skills.Excellent communication and interpersonal skills.Ability to manage multiple priorities and tasks simultaneously.Organized, proactive, and results-oriented mindset.Comfortable working in a dynamic environment and meeting tight deadlines.Why join us?This role offers the opportunity to gain a broad, cross-functional view of the business, working closely with customers and different Supply Chain teams. You will have the opportunity to strengthen your expertise in Customer Service, Order Management, and Logistics while working in an international and collaborative environment.International environment | Spanish + Portuguese + English

¡Nuestros equipos de comercial siguen creciendo! Si buscas incorporarte a un ambiente joven y dinámico en el que cada día es distinto, e impulsar la financiación de proyectos I+D+i, en LEYTON encontrarás precisamente esto. Llevamos más de 25 años en activo, y con casi 3.000 empleados en nuestras sedes internacionales, estamos posicionados como la consultoría líder mundial en financiación I+D+i. Para continuar logrando un desarrollo constante, buscamos incorporar perfiles como Sales Development Representative para nuestro equipo de ventas de Madrid. ¿Cómo sería tu día a día como Sales Development Representative? • Realizarás la prospección en nuestro CRM y primer contacto telefónico con posibles clientes (B2B, empresas, puerta fría), • Agendarás las reuniones a los compañeros Business Developers, que serán los que ejecuten la venta final., • Gestión de oportunidades diarias y seguimiento de cuentas potenciales ¿Qué necesitas para triunfar en el puesto? • Formación académica de grado medio o superior, • Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar), • Habilidades comunicativas, • Ganas y motivación por el aprendizaje continuo ¡Nosotros aportaremos todo lo necesario para tu desarrollo profesional! ¿Qué ofrecemos como tu futura empresa? • Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión, • Jornada completa con flexibilidad de entrada y de salida: L - J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30, • Jornada intensiva el mes de agosto, • Beneficios sociales de seguro médico y retribución flexible en concepto dietas, • Frutas, café, e infusiones gratis ilimitadas en las oficinas, • Podrás disfrutar del día de tu cumpleaños libre Se tendrá en cuenta grado de minusvalía o certificado discapacidad reconocida = o > 33%.

IBS Software is a fast-growing global software company with 5,400 employees and a 29-year track record of innovation for the world’s leading travel brands. Our hospitality software division, provides distribution and connectivity to over 36,000 properties, including 4 of the 5 largest hotel brands. Certified as a Great Place to Work®, IBS Software has a culture built on the values of precision, commitment, passion, integrity and respect for the individual. The Director, Product Management, Hospitality will be part of the core product management team executing the portfolio strategy for the hospitality line of business within IBS, and report to our VP of Product Management. At IBS, Product roles are inherently cross-functional - you will work closely with counterparts in software engineering, implementations and operations to ensure we are delivering with high standards. You will facilitate cross-team and cross-customer collaboration. You will be responsible for creating business cases, use cases, roadmap and agile artifacts. Your efforts will directly enable IBS products to maximize company revenues, improve customer satisfaction, and enhance the value of the Hospitality Line of Business. Working at IBS Software is an opportunity to join an exciting company with a great team culture and a successful track record. We are highly selective, seeking individuals with demonstrated excellence and track records of top achievement. We look for smart people who are passionate about technology and hospitality, who care deeply about their careers, and who want to work hard and have fun. The ideal candidate will bring deep hospitality domain expertise, a strong understanding of hotel operations and technology ecosystems, and a passion for creating differentiated, user-centric products. Responsibilities Product Management • Lead the business strategy for the CRS Product, • Build strong market differentiation through the product strategy for IBS product iStay (eCommerce, CRS, Call Center, Booking Engine), • Lead a team of Product Manager and Product Owners., • Leverage AI-driven design principles to create innovative hospitality technology products that enhance guest experiences, streamline operations, and enable data-informed decision-making, • Create buy-in for the product vision both internally at IBS and with customer/partners of IBS, • Participate in competitor and market analysis in identifying product gaps and emerging market needs, • Participate in annual customer meetings/conferences to validate pain points as well as collect key requirements, • Be familiar with agile methodologies and disciplines, especially PDLC process and Strategic Portfolio Management, • Be familiar with AI productivity practices within the product development life cycle, • Act as a subject matter expert in CRS and specify business requirements for the features, • Work closely with the Engineering and Customer Success organizations in executing the business strategy Business Development Support • Work with our sales and marketing team in crafting go-to-market as well as marketing strategy resulting in effective pipeline building, • Support our sales and marketing organization in deal pursuits, • Proactively reach out to industry consultants to educate them of iStay value proposition, • Drive RFP Responses, Proposals and support in sales process including scope definition in contracts Implementation Support • Participate in functional sessions with clients, • Understand hospitality clients’ needs / challenges / constraints and articulate the value of IBS solution, • Convince customers to go live with current available functionality to the extent possible Other Specifics • Expertise in Hotel Software Ecosystems, mainly PMS, CRS, • Expert knowledge of Saas product management, • Strong communication skills; fluent in English, • Have senior IT / Business contacts in the hospitality industry, • Must hold a passport, and be available for domestic and international travel Travel This position requires frequent travel, up to 50%. Most travel is outside the local area and overnight. Some of the travel is international. At IBS you can look forward to: • Operating with the brightest minds in the hotel software industry, • Receiving global exposure, • Benefiting from continuous learning programs, • Performance-based career growth, • Competitive compensation that includes fixed compensation, and variable compensation

Desde DIGI buscamos incorporar a un/a HRBP para nuestro Call Center, que desarrollará las siguientes funciones:. Consultoría y acompañamiento en cuestiones legales - laborales y de gestión de personas del área de Call Center. Supervisión de las relaciones con la RLT de Call Center.

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description As a Customer Success Manager you will be a trusted advisor responsible for driving adoption, value realization, and long-term success for Sprinklr's most strategic customers across the Marketing, Social, and Advertising product suite. Your role exists to bridge the gap between business objectives and platform capabilities using deep product expertise to help customers unlock the full value of Sprinklr’s Core solutions. This is a customer-facing, technically proficient role that empowers clients to scale, automate, and optimize their execution and ROI through Sprinklr — and ensuring Sprinklr becomes a foundational layer in the customer's stack. Lead the strategic technical relationship across Sprinklr’s Core suite: Social Publishing, Listening, Paid Ads, Marketing Analytics. Act as the primary advisor on platform architecture, user journeys, tagging schemas, and governance frameworks. Translate marketing KPIs (ROAS, brand health, sentiment shift, audience reach) into Sprinklr configurations and use cases. Own the end-to-end adoption lifecycle across multiple teams (Digital, Social, Brand, Media, Analytics), ensuring frictionless onboarding and proactive value expansion. Foster relationships with cross-functional stakeholders to align platform adoption with customer-specific goals and KPIs Conduct workspace audits, health score tracking, and usage diagnostics using internal CSP tools to drive recommendations and de-risk accounts. Build reusable playbooks to institutionalize best practices across campaign orchestration, paid amplification, and influencer management. Coordinate cross-functional teams (Product, Solutions Consultants, Services) to address technical challenges, rollout new modules, or guide strategic expansion. Run business reviews tailored to executive audiences, combining KPIs, platform telemetry, and business outcomes into ROI narratives. Co-develop success plans with clear KPI alignment, growth targets, and product rollout timelines—adjusted to market and org evolution. Deliver stakeholder-specific enablement—executive workshops, advanced user trainings, feature adoption campaigns—designed to improve usability and internal platform advocacy. Identify blockers to adoption and proactively create corrective action paths: integrations, UX simplification, org change support. Cultivate internal champions and promise a culture of self-service to strengthen long-term platform adoption Serve as a feedback loop to Sprinklr Product and Engineering teams—surfacing structured insights based on real-world campaign needs, integrations, or analytics gaps. Advise customers on how to align their future marketing strategy with Sprinklr's roadmap capabilities and beta features (data management and intelligence, CRM platform and tools, business analytics and reporting, etc.) Work closely with Sales and Solutions teams to uncover upsell/cross-sell opportunities: Ads module, Listening, new brand/geography activation, etc. Understand the client’s tech stack and vendor landscape to position Sprinklr as a consolidator and differentiator. • Bachelor’s degree in Marketing, Communications, Computer Science, or related field., • 6+ years in MarTech, AdTech, or digital media consulting, working with enterprise-grade solutions and cross-functional marketing teams., • Deep experience in campaign setup, media planning, or brand marketing strategy at large organizations., • Strong understanding of omnichannel marketing strategy (organic, paid, owned) and platform analytics., • Ability to configure, audit, and optimize workspace and tagging structures in complex enterprise environments., • Executive-level presentation and stakeholder management skills; experience facilitating roadmap sessions and quarterly reviews., • Data fluency: ability to interpret telemetry, product usage, and marketing KPIs and convert into strategic actions., • Prior experience implementing or scaling Sprinklr or similar platforms (Adobe, Salesforce Marketing Cloud, Khoros)., • Deep familiarity with social ad platforms (Meta, Google, TikTok), social listening taxonomy, and crisis/PR workflows., • Experience leading digital transformation projects or global rollouts across brands, geographies, or business units., • PMP, Agile, or relevant certification; fluency in campaign lifecycle management tools., • Strong business acumen and comfort advising CMOs, Digital Transformation leads, or Global Brand Managers., • Exceptional relationship-building skills and a collaborative mindset; ability to navigate complex orgs and earn trust across levels, • Customer-first thinking with a bias towards empathy, • Proactive problem-solving and a proven ability to distill complex needs into clear, actionable strategies; balancing technical depth with business relevance Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands. We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. To learn more about employee benefits by region, click here. To learn more about all-things-Sprinklr, visit our candidate resource hub here. Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. #J-18808-Ljbffr

If you are an experienced Incident Responder—or someone who is passionate about handling real cyber incidents and understanding how attackers operate—this role is for you. You will join the Incident Response cluster within the Allianz Cyber Defense Center (ACDC), a global team at the forefront of protecting Allianz against sophisticated cyber threats. In this role, you will work on high-impact incidents, collaborate with experts across threat intelligence, detection, and security operations, and play a key role in strengthening our overall security posture. You enjoy working in dynamic environments, taking ownership during critical situations, and continuously improving how incidents are detected, investigated, and resolved. If you are motivated by real‑world impact and want to be part of a highly skilled and collaborative cybersecurity team, we would love to hear from you. • Coordinate and own security incident response activities in a heterogeneous, multi-cultural, and geographically distributed environment — engaging all relevant technical and non-technical stakeholders across all phases of an incident., • Acquire and analyze data from various sources during incident response activities and report on findings in a clear, actionable manner., • Conduct incident reviews, identify improvement potentials, and support the implementation of improvements — including updating guidelines, runbooks, and internal processes., • Actively contribute to enhancing ACDC's internal toolset through new ideas on functionality and features, as well as by developing automation scripts and custom tooling., • Analyse complex attack patterns and threat actors, derive technical insights, and provide recommendations to improve Allianz's detection and defence capabilities., • Collaborate closely with internal teams — including Threat Intelligence, Vulnerability Management, and Business Applications Teams — as well as external partners to ensure holistic and coordinated incident response., • Participate in on-call shifts and contribute to the ACDC team's 24/7 availability, ensuring rapid response to critical security incidents at any time., • University degree (Master's preferred) in Computer Science, Cyber Security, or a related field., • Extensive work experience in Incident Response, including managing complex environments; expertise in IT Forensics, Malware Analysis, or Vulnerability Management is a plus., • Comprehensive technical expertise in system architecture with broad proficiency in key IT security technologies: Linux and Windows, Active Directory / Entra ID, web technologies, email, networking, cryptography, and widely used DevOps tools., • Software engineering and scripting skills: Python, Golang, Shell scripting, PowerShell, CI/CD, and database management., • Strong understanding of technical and organisational aspects of information security, demonstrated through prior defensive or offensive work experience., • In-depth knowledge of fundamental attack concepts: terminology, tools, tactics, techniques, and procedures (TTPs)., • Exceptional analytical and problem‑solving mindset with the ability to collect, structure, analyse, and communicate large amounts of information with precision and attention to detail., • Excellent communication and interpersonal skills in English (fluent, written and spoken, including security terminology); willingness to participate in on-call shifts. Relevant certifications (e.g. SANS/GIAC, GCIH, GNFA, GCFA, GREM, GCFE, GIME), CompTIA Security+, CISSP, CISA, or CISM) are a plus but not mandatory., • We offer a hybrid work model which recognizes the value of striking a balance between in‑person collaboration and remote working incl. up to 25 days per year working from abroad., • We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)., • From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered., • Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach. With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co‑create the best customer experience. We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction. In short: We deliver comprehensive end‑to‑end IT solutions for Allianz in the digital age. We are the backbone of Allianz. Allianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Ultimately, our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. #J-18808-Ljbffr

The SOC Specialist (m/f/d) is responsible for the design, maintenance, and enhancement of Security Operations Center (SOC) infrastructure and processes. They work closely with incident responders, analysts, and threat intelligence teams to optimize detection capabilities, improve SOC workflows, and ensure rapid incident triage and response. The working location for this position will be in Madrid city, where we are currently setting up a new office. • Use Case Development: Design and test new security use cases to enhance the detection and response capabilities of Liebherr’s SIEM system, • Log Source Onboarding: Onboard and integrate various log sources into the SIEM system, ensuring comprehensive visibility across the organization’s IT environment, • SOAR Playbook Implementation: Design, implement, and maintain SOAR playbooks to automate incident response processes and improve operational efficiency, • System Optimization: Continuously evaluate and optimize the performance of the SIEM and SOAR systems to ensure they meet the evolving security needs of the organization. Also optimize costs in regards to Log sources and their retention, • Threat Detection Engineering: Design and implement advanced detection techniques and perform threat hunting as well as lead tuning exercises and detection gap analysis, • Collaboration: Work closely with the SOC team and other IT departments to ensure seamless integration of security tools and processes, • Documentation: Maintain thorough documentation of use cases, log source configurations, and SOAR playbooks for future reference and compliance purposes Note that this role requires time on-call every 6 to 8 weeks. • Bachelor’s/Master’s in Cybersecurity, Computer Science, or related field, • 3+ years in cybersecurity, ideally as SOC-Engineer, • Hands‑on knowledge of SIEM, and security analytics tools (e.g. Microsoft Sentinel, Microsoft Defender XDR, Elastic SIEM), • Familiarity with SOAR platforms and automation processes (especially Microsoft Logic Apps, Microsoft Sentinel Automations), • Experience in security log source onboarding & automation of security tasks, • Proficiency in scripting and programming languages (e.g. Python, PowerShell) for automation tasks, • English is a Must, German and French are a plus, • Understanding of cybersecurity frameworks and standards (e.g. ISO27001, NIST, GDPR), • Strong analytical, problem‑solving skills and communication skills, • Following certificates are a plus: GIAC Python Coder (GPYC), GIAC Cloud Security Automation (GCSA), GIAC Security Operations Certified (GSOC), Cloud certifications (AWS, Azure, or GCP), • Competitive compensation and benefits package that recognizes your expertise, • Flexible and hybrid working model, • Creative freedom and responsibility to shape processes and solutions in our global transformation, • Continuous learning and development with tailored training and certification opportunities, • Meal vouchers, • Life and accident insurance, • Option to include a premium private health insurance package as part of the flexible remuneration, • A safe, stable and international workplace within a trusted family business that invests in people Please only use the online application option. Please note that we do not accept applications via recruitment agencies for this position. Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Karoliina Rissanen. One Passion. Many Opportunities. Liebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user‑oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents. Liebherr IT Shared Service Centre Ibérica, S.L. Madrid Spain (ES) Karoliina Rissanen karoliina.rissanen@liebherr.com #J-18808-Ljbffr

We are looking for a Senior Infrastructure Engineer to join our Network Infrastructure Team in Barcelona. This is an excellent opportunity to work across a wide range of technologies and platforms—including Palo Alto Firewalls, A10 Load Balancers, Cisco Spine/Leaf routing and switching and Imperva WAF—while gaining hands‑on experience collaborating with diverse, global teams across multiple regions and cultures. The team consists of six engineers and reports to the Senior Manager, Infrastructure Engineering. We have strong expertise in Cisco routing and switching, Palo Alto firewalls, security policy, and A10 load balancing, and we're excited to connect with candidates who bring experience in these areas, along with an interest in automation and continuous learning. • Bachelor's degree in Computer Science, Information Systems, Network Engineering, Electrical/Computer Engineering, Telecommunications, or Cybersecurity (or equivalent education/certifications), • At least 5 years of experience in enterprise network engineering, • At least 5 years of hands‑on experience with at least 2 of the following: Cisco switches/routers, A10 load balancers, Palo Alto firewalls (incl. L7 DPI), and Imperva WAF., • Experience with network design and planning for enterprise environments, • Advanced troubleshooting/root‑cause analysis, including data capture and analysis across LAN/WAN/Wi‑Fi/security/load‑balancing, • Capacity planning experience (bandwidth analysis, facilities, and system interdependencies)., • It would be great if you also have... Vendor certifications, Cisco (CCNP, CCDP, or higher), Firewalls, Data Center, Wireless., • Hands‑on experience with Palo Alto Firewalls., • Hands on experience with A10 Thunder Series and/or F5 Load Balancers and WAFs., • Hands experience with VPN technologies (IPSEC, GRE, Route‑based and DMVPN)., • Hands on experience with routing, switching, and security., • Hands on experience with SDWAN and Wireless Technologies., • Design, implement, and support enterprise network infrastructure across layers 1–7, • Troubleshoot and resolve network issues (LAN, WAN, wireless, security, load balancing) in complex environments, • Deploy, configure, and maintain network devices, including hardware, software, and connectivity, • Own network incidents and projects end‑to‑end, including scope, timelines, and deliverables, • Configure monitoring, alerting, and automated escalations following best practices, • Participate in on‑call rotations and ensure timely issue resolution, • Contribute to standards, documentation, change management, and mentoring within the team. The Network Infrastructure Team is responsible for keeping the company connected across data centers, remote offices, and cloud environments worldwide. The team is globally distributed, with engineers based across multiple regions, including a presence in Barcelona, and works closely with internal stakeholders such as security, cloud engineering, IT operations, and business teams to deliver a secure, reliable, and high‑performing enterprise network. The team designs, builds, and supports core network infrastructure, including routing and switching for data centers and private cloud environments, remote office connectivity, enterprise wireless and voice services, network security using Palo Alto firewalls and IPSec VPNs, load balancing and application delivery with A10 technologies, and secure connectivity to cloud providers and external partners. Work is guided by standardized processes and best practices, with a strong focus on stability, scalability, and supporting the company's continued growth. This is a full‑time permanent position, primarily working core business hours in CET time zone, with flexibility to adjust to various global time zones as needed and on‑calls system (maintenance work due to customer SLA requirements) This is a hybrid position working in the office up to 2 days a week. • 30 working days of vacation, • Volunteering community offering paid hours of volunteering time, • Private Health and Life & Disability insurances., • Tax‑free benefits (Ticket Restaurant scheme, kindergarten, and transport cards), • Agile work environment with a team of talented colleagues, • Language classes (Catalan, Spanish and English), • Digital workplace with possibility to work in a central office location in Barcelona with global and dynamic employees. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non‑discrimination in all locations. Summary Location: Spain - Barcelona Type: Full time Senior infrastructure engineer • Madrid, Spain #J-18808-Ljbffr

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Desde Digi buscamos incorporar a un/a Project Manager para el área de operaciones p que desarrollará las siguientes funciones: • Definir y desarrollar proyectos de negocio transversales a la compañía., • Desarrollo de nuevos productos y servicios., • Definición y presentación de los proyectos: propuesta y especificaciones., • Planificación de los proyectos: definición de tareas y deadlines., • Seguimiento y cumplimiento de las tareas de ejecución., • Conocimientos en gestión de proyectos: objetivos, definición y gestión del alcance, análisis de riesgos, definición de producto, procesos, tareas y toma de requisitos, • Comprender las nuevas tecnologías y aplicarlas para mejorar las soluciones empresariales., • Diseño de soluciones. Flujos y procesos de trabajo con las áreas implicadas en el proyecto., • Liderar dinámicas de trabajo con las áreas involucradas para la definición y diseño de proyectos empresariales., • Analizar, comprender y priorizar solicitudes. Ajustar las capacidades de la cartera de proyectos., • Visión crítica y análisis de mercado., • Análisis regulatorio y benchmark., • Alinear la estrategia de la empresa con los proyectos en curso., • Mejora continua de las experiencias de los clientes., • Seguimiento de proyectos e informes a dirección., • Ingenieria, ADE, Económicas o similar., • Muy valorable el MBA o Máster en Gestión de Proyectos., • 2 años o más en puestos similares., • Programas de gestión de proyectos (Trello, Notion...), • Excel nivel alto (Tablas dinámicas), • Figma: conocimientos básicos., • Valorable programas de planificación (MS Project), • Teléfono móvil de empresa., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad: Afstudeerstage Projectleider Madrid, area metropolitana (comarca); comunidad de madrid, Spain #J-18808-Ljbffr

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. • Under the general direction of the lead of Project Operations, the Project Manager will be responsible for working alongside Consulting Services team members to support internal and external project work in a rapidly growing consulting environment., • Collaboration with internal and client teams for development of project SOWs and budgets, routing through proper internal reviews prior to client submission, • Initiate project initiation and maintenance procedures using internal Project Operations tools and processes, • Develop, track, maintain and drive project timelines and strive to keep team members and clients on task., • Monitor job status and resource hours daily to ensure the ability to complete projects on time, within scope, and on budget, • Identify and resolve project risks or issues, effectively elevate decisions and issues, • Effectively manage project scope / changes, functioning as an escalation point to ensure impact is communicated and approved, • Monitor and manage project financials and generate client billing with internal Xcenda finance and external client financial stakeholders, • Assist in the development and/or review and updating of project status reports/creative briefs, • Ensure all projects follow routing procedures, including electronic file tracking and routing through SharePoint Connect Project Rooms, • Schedule and hold internal meetings to kick-off projects and update project teams on the status of jobs and to alert team of obstacles that may impede deadlines, • Schedule and manage client status meetings, developing agendas, gaining appropriate team input for meetings, and preparing follow up reports and action plans, • Participate on client calls (as needed), taking notes, identifying action items and preparing client contact reports on all client calls, • Learn and manage client-specific processes to ensure compliance, • Responsible for Medical/Legal/Regulatory (MLR) submissions through client submission portals and/or other electrical means of submission, • Work with client MLR review coordinators to ensure projects are scheduled for appropriate reviews based on internal and client timelines, • Educate account/client services personnel and other project team members on client processes and the time required to complete and prepare various types of job deliverables for submission to client electronic/online copy approval systems, • Schedule and route all job deliverable documents to appropriate internal staff for strategic review, updates, graphics enhancement, copyediting, etc and track accordingly, • Perform quality control reviews of deliverables as needed for medical, legal and copy approval submissions (ensuring appropriate client naming conventions, document preparation, referencing and annotations are completed by content developers, and ensuring all project, • queries by client and internal team members are addressed), • Develop and maintain a checklist for client preferences and guidance not noted in style guide for quality control/proofreading, • Maintain strong working relationships with team members and with clients, • Develop and maintain organized/standardized job files (paper and electronic), • Disseminate job communications internally and externally as needed, • Assist in the staffing and training of contractors as needed, • Assist in the selection of project vendors as needed, • Identify opportunities to improve project efficiency and team communication, • Perform other duties as assigned, • Develop and execute advisor and contractor consulting agreements, • Follow client-specific process to ensure compliance, • Performs other related duties as assigned, • Balances Stakeholders, • Builds Networks, • Business Acumen, • Collaborates, • Communicates Effectively, • Customer Focus, • Decision Quality, • Functional Knowledge, • Instills Trust, • Interpersonal Savvy, • Manages Ambiguity, • Manages Complexity, • Manages Conflict, • Optimizes Work ProcessesSituational Adaptability, • Project Management – Champions,, • Creates Project Infrastructure & Drives Project Management, • Bachelor’s degree in a relevant discipline is preferred or equivalent experience., • Project Management Professional (PMP) certification preferred, • Project Manager experience in a fast-paced office environment., • 3+ years’ experience with a history of successful achievement., • Knows and applies the fundamental concepts, practices and procedures of particular field of specialization., • English (business fluent), • Ability to work with cross functional teams, • Knowledge and experience of the Medical Device or Pharmaceuticals, global sector and/or consulting preferred, • Strong working knowledge and understanding of Client Submissions processes for Medical/Legal reviews, • Strong understanding of Pharmaceutical timeline/project terminology, • Requires broad training with a history of achievement in fields such as business administration, accountancy, sales, marketing, project management, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education., • Specific knowledge in MS Office Suite tools (Excel, Word, PowerPoint, Outlook, SharePoint, OneNote, MS Teams) is required, • General understanding of internal and client specific processes with regard to project Contracting, Finance, and Copy Approval, • Openness to flexibility in working hours (ie, some evening and/or weekend work may be required) Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies: Soluutivo Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned #J-18808-Ljbffr

Eurovision Services is seeking a highly motivated Network & Connectivity Team Leader to integrate and manage our network team. The selected person will join the Technology department in our Madrid Office, Spain. The Technology department is the driving force behind all our technical infrastructure, networks, corporate systems, and software IT. It is responsible for designing, implementing, and maintaining the entire technical landscape, which serves as the foundation for all permanent and event-based services for our customers (e.g., media organizations, sports federations, and event enterprises). As member and Team Leader of the Network & Connectivity team, you will manage our unit of network engineers, being responsible for the functioning of our whole Eurovision Services network: from corporate IT infrastructure (LAN, WAN, data centers, and cloud connectivity) to our broadcast connectivity, backbone, and Points of Presence (PoPs). The mission of the role is to lead the team while remaining actively involved in the technical work: you will coordinate the day-to-day delivery, own capacity planning, oversee network performance during live events, and contribute to network engineering activities alongside the team when necessary. This role will report to the Head of Platform Infrastructure, while executing designs and standards set by our Platform Architecture team. • Design, build, and operate the team's core network estate: LAN, WAN, WLAN, routing and switching, network segmentation, QoS, DNS/DHCP, and IP addressing, following the standards set by Architecture., • Own the team's current scope — data center networking, cloud connectivity, and remote-access solutions — alongside broadcast connectivity., • Extend this estate to broadcast IP media transport (ST 2110 / ST 2022-7) and precision timing (PTP / IEEE 1588)., • Ensure high availability and performance of corporate networks., • Own incident response, monitoring, and security controls (firewalls, VPNs, segmentation) for the team., • Keep documentation and operational standards current, ensuring that critical knowledge is shared across the team., • Coordinate day-to-day work and the on-call rotation schedule across a team of network engineers., • Be the first point of technical escalation and mentor the team, building technical depth and capabilities over time., • Report team health, risks, and capacity constraints to the Head of Platform Infrastructure., • Establish infrastructure KPIs, SLAs, and performance measurement systems., • Drive automation of network operations and provisioning., • Flag risks in advance and coordinate the unit's input into infrastructure projects and vendor decisions., • Work closely with cybersecurity teams to implement secure network architectures., • Enforce policies for firewalls, VPNs, access control, network segmentation, and intrusion detection/prevention., • Maintain compliance with industry regulations and standards (e.g., ISO 27001)., • 6–8 years of experience in network infrastructure roles. Experience with broadcast or media networks will be considered a plus., • 2+ years of experience in a technical team lead position, with mentoring, or informal leadership responsibilities., • Proven track record of scaling network infrastructure in complex environments., • Experience managing systems, cloud, and hybrid network teams., • Strong knowledge of enterprise routing and switching technologies., • Strong knowledge of enterprise firewall platforms., • Proven track record in scaling network infrastructure in complex environments, • Experience managing systems, cloud, and hybrid network teams., • Working knowledge of IP routing fundamentals (BGP, OSPF) for backbone and PoP connectivity., • Understanding of broadcast IP media standards (ST 2110, ST 2022-7) and precision timing (PTP)., • Strong decision-making abilities, with the ability to make clear decisions during incidents., • Team leadership and mentoring ability., • Comfortable working in fast-paced technical environments, leading teams through periods of change., • Communication and presentation skills., • Proficiency in English, both written and spoken (mandatory)., • Spanish, French or any other language related to our business is considered an advantage. Becoming part of our team means working in a stimulating, inclusive, and international environment where your contribution truly matters. You will join an innovative, fast-paced company at the forefront of the broadcasting industry, combining cutting-edge technology with solid operational expertise. Our multicultural teams bring together diverse perspectives, creating an environment where ideas thrive and collaboration leads to exceptional results. In addition, we offer a comprehensive range of benefits designed to support your well-being and work-life balance: • 28 working days of paid vacation per year, • Private health insurance, • Company pension fund, • Public transport allowance, • Parking With over 60 years of experience in broadcast production and distribution for major sports events, we know that great events don’t happen by accident. We have one of the largest hybrid satellite and fiber transmission networks of its kind in the world. In addition to our core broadcast services, we are constantly innovating to provide services that allow our customers to enhance their content and adapt it for use on all digital platforms. This is why we are the first-choice media services provider for event organizers, media organizations and sports federations when they are looking for adaptable, end-to‑end solutions to produce, distribute and personalize content for their audiences. We are Eurovision Services. We deliver excellence in everything we do, to leave our customers free to focus on what matters most to them – creating truly amazing experiences. Discover more about Eurovision Services at www.eurovisionservices.com. *At Eurovision Services, we believe diversity strengthens our teams and drives innovation. We are committed to building an inclusive workplace where everyone feels respected, supported, and empowered to succeed. We welcome and encourage applications from candidates of all genders, backgrounds, identities, abilities, and experiences. #J-18808-Ljbffr

¡Nuestros equipos de comercial siguen creciendo! Si buscas incorporarte a un ambiente joven y dinámico en el que cada día es distinto, e impulsar la financiación de proyectos I+D+i, en LEYTON encontrarás precisamente esto. Llevamos más de 25 años en activo, y con casi 3.000 empleados en nuestras sedes internacionales, estamos posicionados como la consultoría líder mundial en financiación I+D+i. Para continuar logrando un desarrollo constante, buscamos incorporar perfiles como Sales Development Representative para nuestro equipo de ventas de Madrid. ¿Cómo sería tu día a día como Sales Development Representative? • Realizarás la prospección en nuestro CRM y primer contacto telefónico con posibles clientes (B2B, empresas, puerta fría), • Agendarás las reuniones a los compañeros Business Developers, que serán los que ejecuten la venta final., • Gestión de oportunidades diarias y seguimiento de cuentas potenciales ¿Qué necesitas para triunfar en el puesto? • Formación académica de grado medio o superior, • Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar), • Habilidades comunicativas, • Ganas y motivación por el aprendizaje continuo ¡Nosotros aportaremos todo lo necesario para tu desarrollo profesional! ¿Qué ofrecemos como tu futura empresa? • Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión, • Jornada completa con flexibilidad de entrada y de salida: L - J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30, • Jornada intensiva el mes de agosto, • Beneficios sociales de seguro médico y retribución flexible en concepto dietas, • Frutas, café, e infusiones gratis ilimitadas en las oficinas, • Podrás disfrutar del día de tu cumpleaños libre Se tendrá en cuenta grado de minusvalía o certificado discapacidad reconocida = o > 33%.

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. Responsible for leading the technical change for one or multiple (commercial of the shelf) applications and accountable for the respective lifecycle management. Ensuring the operation of core banking applications in respect to application management (2nd level support) Processing of incident tickets generated by monitoring systems and the local service desk within SLAs Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Agile Teams / Business stakeholders Takeover of periodical on-call duty (weekly 7x24) Administration of change requests, for application related process fulfillment Participation in periodic releases on weekends Engage in projects relating to operational aspects for existing or newly integrated applications Routine data cleansing of the systems Process optimization and automation of repetitive tasks including handover to L1 (Control Center) Keep application operation documentation (knowledge database) up to date Completed IT training (Degree in Computer Science or other IT related certification) At least 2 years of professional experience in application support Good Unix know-how (shell scripting is an advantage) Knowledge of Windows OS at server level Knowledge of Java application server / database / AWA is an advantage ITIL Foundation certification Ideally, experience in banking with a knowledge of financial products Process-oriented and analytical approach Enthusiastic team player with strong communication skills Highly motivated, and proactive, with an eagerness to learn and take on new concepts Good written and spoken English, German an advantage #J-18808-Ljbffr

We're hiring a Czech-speaking Account Executive to join an international sales team based in Madrid, Spain. • Madrid, Spain (Hybrid), • Permanent Contract, • €30,000 gross annual base salary, • Uncapped commission plan, • Monthly target commission of €600, with performance multipliers:, • 80% target: 1.3x commission, • 100% target: 2x commission, • 150%+ target: 3x commission, • Top performers also benefit from quarterly commission accelerators, offering even higher earning potential., • Manage the full sales cycle from prospecting to closing., • Conduct product demos and client meetings., • Build strong client relationships., • Achieve sales targets and KPIs., • Collaborate with internal teams to ensure an excellent customer experience., • Native/Fluent Czech and strong English., • 1-6 years of experience in Sales, BDR, SDR, Outbound Sales, or Call Center., • Comfortable with cold calling and KPI-driven environments., • Currently residing in Spain., • Hybrid work model., • Comprehensive onboarding and training., • Career development opportunities., • Competitive salary with uncapped commissions. #J-18808-Ljbffr

IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. Country: Spain This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our Chief Data & Artificial Intelligence Officer (CDAIO) division is building a world‑class AI & Data team to make a difference in the lives of over 170 million people worldwide, through one of the largest banks in the world. We are undergoing one of the biggest transformations in our history and technology is at the heart of our strategy. Join our team to play a part in one of the most important technological projects for the financial sector in the world. Our mission is to contribute to helping more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. This job offer is an opportunity not only to join a great company but also to collaborate in projects that have a real impact on society. THE DIFFERENCE YOU MAKE At Santander, we are building a world‑class AI & Data organization to drive innovation at scale and impact the lives of over 170 million people globally. As part of our strategic ambition to become an AI‑First bank, we are seeking an AI Voicebot Adoption Expert – a passionate technologist and strategic influencer who will accelerate the adoption of generative AI and development‑oriented AI tools across our global technology teams. • Lead the end-to-end adoption of Generative AI–based voicebots across customer service, sales, collections, and internal operations, from pilots to large-scale production., • Own the global voicebot adoption roadmap, ensuring alignment with business priorities, customer experience targets, and contact center transformation strategies., • Drive standardization of voicebot architectures, conversation patterns, and operating models across countries and business units., • Partner closely with Contact Center, Operations, CX, and IT teams to embed voicebots into existing telephony, IVR, CRM, and workforce management ecosystems., • Support the redesign of operational processes impacted by voice automation, including escalation models, human‑in‑the‑loop frameworks, and agent coexistence., • Ensure smooth onboarding of voicebots into day‑to‑day operations, minimizing disruption and maximizing acceptance by agents and supervisors., • Design and execute change management strategies specific to voice automation, including communication plans, training materials, and operational playbooks., • Educate business and operations teams on voicebot capabilities, limitations, and best practices to drive trust and adoption., • Identify cultural, operational, and organizational adoption barriers and proactively address them., • Define and track KPIs such as call containment, task completion rates, average handling time reduction, customer satisfaction (CSAT), and automation ROI., • Ensure voicebot solutions comply with regulatory, ethical AI, data privacy, and model governance standards. Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. • 6–10 years of experience in digital transformation, AI adoption, product management, or technology program leadership roles. (Required)., • Proven experience leading the adoption of voicebots, IVR automation, or Conversational Voice AI in enterprise or contact center environments. (Required)., • Experience working in global, multi‑country environments. (Preferred)., • Experience with voice technologies, speech‑to‑text / text‑to‑speech, or IVR modernization. (Preferred)., • Solid understanding of Generative AI and LLM‑based conversational architectures, including speech‑to‑text (STT), text‑to‑speech (TTS), NLU, dialog orchestration, and prompt design. (Required)., • Strong knowledge of contact center operations and voice channels, including telephony integration and agent workflows. (Required)., • Demonstrated success managing complex, cross‑functional initiatives with business, technology, AI, and compliance stakeholders. (Required)., • Hands‑on exposure to Conversational AI platforms (e.g., Google Dialogflow, Amazon Bedrock, Genesys, Sierra or similar). (Preferred)., • Ability to define adoption metrics, operational KPIs, and value realization frameworks., • Background in financial services or regulated industries. (Preferred)., • Familiarity with Responsible AI, model governance, and AI risk management frameworks. (Required)., • Excellent communication and influencing skills, especially with non‑technical stakeholders. (Required)., • Fluent English. (Required)., • We’re enabling our teams to go beyond through global opportunities and broad career paths., • Flexibility that works. Enjoy a hybrid working models—some days remote, some days onsite with your team—along with flexible hours., • Learning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy (www.santanderopenacademy.com), • Competitive rewards. Receive a highly competitive salary with performance‑based bonuses, motivating you to keep growing with us., • Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more., • Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing., • We know family is everything. That’s why we offer childcare support and family‑friendly programmes tailored to each life stage., • Always by your side. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services., • Extra benefits. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. And that’s only the beginning—we’ll tell you more when you join! Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates. If this sounds like a role you are interested in, then please apply. #J-18808-Ljbffr

Department: Customer Support Employment Type: Permanent Location: Madrid About 28,000 support tickets reach us every year. A large share of them are questions we have answered before, in a ticket, an onboarding call or a help-center article that the customer did not find. We want those tickets to stop arriving, and the ones that do arrive to be resolved faster, by an agent who gets the right answer suggested or by no agent at all. This is a hands‑on engineering role inside Support: you resolve the hardest cases yourself, and you spend roughly half of your time making sure the same case never needs resolving twice. With this role we are deliberately adding seniority, technical depth and an AI‑and‑automation mindset to the Madrid team. You will be one of the people who set that standard: how a senior engineer works, what good root‑causing looks like, and how automation is built so that colleagues can trust it. • Resolve at the third level. Take the difficult, cross‑tier cases across the osapiens HUB: reproduce, read logs and code, root‑cause across portal, backend and integrations, and work with Engineering on fixes and workarounds., • Find the patterns. Analyse Freshdesk ticket data, chatbot logs and help‑center searches to identify clusters of recurring questions, missing documentation and misrouted tickets, and quantify what they cost us., • Build the automation. Design and implement resolution logic: entitlement and product checks at intake, answer suggestions for agents grounded in our documentation, automatic resolution where it is safe, and the guardrails that decide when it is not. You work with the platform and tooling that Customer Operations provides and extend it where Support needs more., • Close the documentation loop. Turn resolved tickets into help‑center articles and academy content with our Technical Writers and Solution Experts, and make sure documentation gaps are detected systematically rather than by chance., • Automate escalation. Implement the rules that recognise an incident early: several customers affected, production impact, no workaround, and route it to Engineering and CX leadership without waiting for someone to notice., • Measure and report. Own the numbers for your automations: deflection rate, auto‑resolution rate, agent handling time, reopen rate, and be honest about what did not work., • A degree in computer science, engineering or a related technical field, and several years of hands‑on work in technical support, solutions engineering, support engineering or a comparable role for a B2B software product., • You write code. TypeScript/JavaScript or Python, REST and GraphQL APIs, SQL‑like querying, Git; you can read a React frontend and a Node.js backend well enough to find where a problem lives., • You have used LLMs and AI coding assistants in real work and know how to verify what they tell you against logs, code and data. You have ideas about where AI belongs in support and where it does not, and you want to test them., • You think in systems: a ticket is a symptom, and you look for the process, the product gap or the missing article behind it., • You are comfortable talking to customers in difficult moments and to engineers about root causes, in English. (Spanish or German is a plus)., • Experience with Freshdesk or a comparable ticketing system, with knowledge bases (we use Document360) and with monitoring tools is welcome but not required; curiosity and speed of learning matter more., • A purpose‑driven mission with and for global industry pioneers tackling complex challenges., • Room for creativity through collaborative teamwork and an open communication culture., • Flexible hybrid work model supporting both productivity and team collaboration., • Opportunities for professional and personal growth in an international environment., • Team events and knowledge‑sharing sessions, • Inspiring workspaces in Madrid and beyond. #J-18808-Ljbffr

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. As part of Cencora, World Courier is a Global Specialty Logistics Company that designs world-class supply chain programs in complete alignment with customers’ business goals. The company delivers ultimate peace of mind for the transport and storage of time- and temperature-sensitive products. For more than 50 years, World Courier has delivered unsurpassed knowledge, global reach and flawless supply chain execution needed to become the most trusted specialty logistics company in the world. We’re re‑imagining IT – not as a support function, but as a strategic partner for the World Courier business. We exist to help the organization rise, adapt, and grow, using technology that is innovative, integrated, reliable, secure, and designed around real operational needs. Technology change gets hard when multiple systems, teams, and dependencies need to move together. Even well‑defined initiatives can quickly become complex as risks, constraints, and competing priorities emerge. As a Technology Delivery Lead & Scrum Master, this role exists to bring focus, structure, and disciplined execution to that complexity. You’ll be accountable for delivering one large, complex initiative and one to two additional medium or smaller initiatives, ensuring they land on time, on budget, and with the intended outcomes. • Delivering successful outcomes Responsible for delivery across time, cost, scope, and quality for assigned initiatives., • Own and maintain delivery plans, milestones, and forecasts., • Ensure appropriate planning for development, testing, and release., • In collaboration with the VMO, ensure adoption plan can successfully support technology., • Provide clear status reporting to leadership and stakeholders., • Managing scope, dependencies, risks, and finances Actively manage scope, dependencies, and cross‑team impacts., • Identify and mitigate risks and issues early., • Surface delivery trade‑offs clearly to support decision‑making., • Manage initiative‑level budgets and forecasts., • Working in alignment with portfolio delivery Deliver initiatives in line with portfolio standards and governance., • Collaborate with the VMO and delivery community., • Support dependency management across the broader portfolio., • Contribute to accurate resource planning and capacity management., • Improving how we deliver Apply delivery frameworks pragmatically with a focus on outcomes., • Support Agile and hybrid delivery approaches where appropriate. You’ll thrive in our team if you: Take ownership and accountability for delivery outcomes. Focus on delivering for our customers. Are comfortable operating in complex, multi‑system environments. Can clearly and confidently communicate with global stakeholders. Experience: 8-10+ years delivering complex technology initiatives end‑to‑end with accountability for outcomes across time, cost, scope, and quality. Familiarity with delivery and reporting tools such as ServiceNow, Smartsheet, Azure DevOps (ADO), or JIRA. Project Management certification or successful completion of a recognized project management curriculum. Demonstrated proficiency in risk and issue management, including early identification, impact assessment, escalation, and driving effective mitigation plans across technical, operational, and delivery dimensions. Strong experience guiding delivery teams through project estimation, including development of realistic budget forecasts, resource plans, and delivery timelines, and maintaining those estimates as conditions change. Ability to balance delivery ambition with practical constraints, adjusting scope, sequencing, and plans as risks, dependencies, and priorities evolve. Experience managing large, complex initiatives alongside one or more medium or smaller projects. A solid understanding of dependency management, testing coordination, and release planning. Experience working with global, cross‑functional stakeholders and influencing without direct authority. Initiatives consistently deliver against agreed outcomes. Stakeholders trust delivery plans, progress, and communication. Risks and issues are identified early and managed proactively. Delivery remains structured and calm, even when complexity increases. Operate in a global, matrixed IT organization. Collaborate across regions and time zones. Flexible and hybrid working arrangements may apply. Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodations requests will not be returned. Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose‑driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. #J-18808-Ljbffr

TITLE: Corporate Systems Administrator DEPARTMENT: Corporate IT REPORTING TO: Senior Manager, Corporate IT Technical Services & Support OFFICE LOCATION: Madrid, Spain ROLE TYPE: Full-time, Five (5) Days Onsite IPC is a global fintech company that puts people at the center of innovation. With a strong global footprint, we empower financial institutions and capital markets with advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. The IT Support team, based in New York, Madrid, and Kuala Lumpur, provides advanced technical support to internal users across the global organization. Serving as the primary escalation point for complex issues, the team delivers effective troubleshooting, root cause analysis, and timely resolution through close collaboration with internal IT teams and external vendors. This role will contribute specialist systems administration expertise while collaborating with regional colleagues, global IT teams, and external vendors to improve platform stability, standardisation, automation, and the overall employee technology experience. The Corporate Systems Administrator manages IPC's end-user platforms and business-critical applications, combining escalated technical support with SaaS, identity and access, and endpoint administration. Working with global IT teams and vendors, the role improves system reliability, security, compliance, automation, and the employee technology experience. • Take ownership of complex escalations from diagnosis through resolution, coordinating with regional support teams, specialist IT functions, and vendors to restore service quickly and prevent recurrence., • Diagnose, configure, and support operating systems, endpoint applications, hardware, peripherals, and related employee technology across a global environment., • Identify recurring issues, perform root-cause analysis, and implement durable fixes that improve service reliability and reduce disruption., • Coordinate device repair, replacement, and upgrade activities with approved vendors, maintaining clear ownership and communication throughout., • Maintain accurate incident records, runbooks, troubleshooting guidance, and user-facing knowledge content that strengthens self-service and team capability., • Administer and optimize enterprise SaaS platforms, including Microsoft 365, Mimecast, Atlassian, and other business-critical services, with accountability for availability, configuration, and supportability., • Manage user provisioning, licensing, permissions, and access changes accurately and efficiently across the employee lifecycle., • Partner with Security and global IT teams to maintain role-based and least-privilege access, MFA, conditional access, data protection, and identity governance controls., • Design and automate reliable onboarding, offboarding, and access-change workflows using platform capabilities and scripting, with appropriate approvals and audit trails., • Own the lifecycle of third-party software---from assessment and approval through deployment, patching, renewal, compliance monitoring, and retirement., • Administer application deployment, configuration, updates, and compliance across laptops and mobile devices, supporting secure and consistent endpoint standards., • Maintain accurate software inventory and licence data, and operate a clear, auditable process for requesting, approving, deploying, and tracking applications., • Act as the primary Level 2 escalation point for complex technical incidents and service requests., • Diagnose and resolve Microsoft Windows, Microsoft 365, endpoint, hardware, software, mobile device, and connectivity issues., • Deploy, configure, image, upgrade, and maintain desktops, laptops, peripherals, and mobile devices., • Manage incidents, service requests, and escalations through the IT Service Management (ITSM) platform while ensuring accurate documentation and timely updates., • Collaborate with Infrastructure, Security, Application Support, and external vendors to resolve issues and restore service., • Maintain knowledge articles, support documentation, and standard operating procedures to improve service effectiveness., • Track IT assets and ensure inventory records remain accurate and up to date., • Participate in IT projects, technology rollouts, office moves, upgrades, and continuous improvement initiatives., • Apply global IT standards, change controls, security requirements, and compliance obligations consistently across supported platforms and services., • Perform periodic access and configuration reviews, remediate exceptions, and maintain evidence that supports least-privilege, audit, and regulatory expectations., • Contribute technical expertise to IT projects, platform changes, testing, and service transitions while partnering effectively with stakeholders and vendors., • Use service trends, user feedback, and technology developments to recommend and deliver improvements in automation, controls, resilience, efficiency, and employee experience., • Improve service reliability: resolve complex issues quickly, eliminate recurring problems, and minimise disruption for employees worldwide., • Strengthen security and governance: maintain effective identity, access, and data-protection controls that reduce risk and support audit readiness., • Optimise critical platforms: improve the reliability, usability, and cost-effective management of IPC's enterprise SaaS services., • Deliver secure employee transitions: make onboarding, role changes, and offboarding faster, more consistent, and less prone to error through automation., • Create scalable support: expand self-service, strengthen team knowledge, and reduce avoidable demand through clear documentation and reusable solutions., • Reduce application and endpoint risk: maintain secure, compliant, and well-governed software throughout its lifecycle., • Elevate the employee technology experience: provide consistent, dependable applications and devices that help colleagues work effectively., • Shape continuous improvement: turn service insights and emerging technology into practical improvements in automation, resilience, efficiency, and user experience., • 7+ years of experience in IT support, with at least 3 years in a Level 2 or escalated support role., • In-depth knowledge of various operating systems, software applications, and computer hardware components., • Familiarity with basic networking concepts, protocols, and troubleshooting techniques., • Willingness to work outside regular business hours when required and be on-call for emergency support., • Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or other relevant industry certifications are advantageous., • Experience designing and owning automation workflows (PowerShell, Python, or platform-native tooling) for identity lifecycle, provisioning, and endpoint management across multiple regions., • Experience administering Unified Endpoint Management / MDM platforms (e.g., Microsoft Intune, Jamf) across a multi-region device fleet., • Experience managing vendor relationships and SaaS contract, licensing, and renewal cycles, including cost and compliance tracking., • Experience partnering with regional support hubs (e.g., across EMEA, Americas, and APAC) to standardize processes, tooling, and service levels., • Familiarity with IT Service Management (ITSM) practices, including SLA/KPI tracking and reporting to IT leadership., • A degree in Computer Science, Information Technology, or a related field is advantageous but not required., • Experience administering the Microsoft 365 and Exchange admin portals., • Experience conducting Active Directory security and access reviews., • Experience managing regional computer inventory and user administration., • Ability to collaborate effectively with cross-functional teams on projects., • Experience providing on-site user support., • Experience preparing evidence or documentation for internal or external audits (e.g., SOC 2, ISO 27001)., • Competitive Base Salaries, • Private Medical Insurance, Dental Insurance and Optical Reimbursement, • Salary Sacrifice Pension Scheme, • 25 Holidays per Year Plus Public Holidays, • Additional Time off for Charity Work and Volunteering, • Tuition Reimbursement, • Certification Bonus Program, • Access to "IPC University" our Internal E-Learning Platform, • Enhanced Parental Leave, • Wellness Program, • Fitness Membership, • Cycle to Work Scheme, • Season Ticket Loan, • Employee Referral Scheme Further information about your benefits will be provided during your onboarding process. At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC. You can explore more about our culture, offerings and commitment on ++www.ipc.com/careers/++ and ++www.ipc.com/about-us/about-ipc/++. #J-18808-Ljbffr

En FBM & Asociados, despacho especializado en Derecho de Sucesiones y en fase de expansión nacional, buscamos incorporar un/a Teleoperador/a de Atención Telefónica y Gestión de Citas para formar parte de nuestro equipo. Buscamos una persona con experiencia en atención al cliente y gestión telefónica, excelentes habilidades de comunicación y una clara orientación al servicio. La persona será responsable de atender a potenciales clientes que ya han contactado con el despacho, recoger la información inicial sobre su caso y acompañarlos durante el primer contacto, asegurando la correcta concertación de citas con los abogados especialistas. No se requiere realizar asesoramiento jurídico, sino ofrecer una primera atención profesional, cercana y empática, y garantizar una correcta gestión y seguimiento de cada lead. Funciones principales • Gestión y atención de leads procedentes de aseguradoras, funerarias y red de colaboradores., • Atención telefónica a potenciales clientes y recogida de la información básica necesaria sobre su caso., • Explicación inicial del funcionamiento del despacho y de los siguientes pasos del proceso, sin realizar asesoramiento jurídico., • Identificación de las necesidades iniciales del potencial cliente y correcta transmisión de la información al equipo jurídico., • Concertación, gestión y coordinación de citas con los abogados especialistas., • Seguimiento de leads pendientes de contacto o de concertación de cita., • Confirmación y seguimiento de las citas programadas para favorecer la asistencia., • Coordinación con el equipo jurídico para garantizar un correcto traspaso de la información., • Registro y actualización de llamadas, leads, contactos y citas en el sistema de gestión., • Seguimiento de los principales indicadores de actividad y cumplimiento de los objetivos establecidos. KPIs del puesto La posición tendrá objetivos vinculados, entre otros, a los siguientes indicadores: • Número de leads atendidos., • Tiempo medio de primera respuesta., • Ratio de conversión de leads en citas., • Número de citas concertadas., • Porcentaje de asistencia a las citas., • Nivel de satisfacción de los potenciales clientes., • Cumplimiento de los objetivos mensuales. Perfil requerido • Mínimo 2 años de experiencia en atención telefónica, call center, atención al cliente o posiciones similares., • Experiencia en gestión de llamadas y contacto directo con clientes o potenciales clientes., • Excelentes habilidades de comunicación verbal, escucha activa y empatía., • Capacidad para generar confianza y ofrecer una atención cercana y profesional, especialmente ante situaciones sensibles., • Capacidad para gestionar un volumen elevado de llamadas de forma organizada y eficiente., • Perfil orientado al cliente, resolutivo y con gran atención al detalle., • Capacidad para trabajar con objetivos y métricas de rendimiento., • Buenas habilidades de organización y seguimiento., • Manejo de herramientas informáticas y sistemas CRM., • Se valorará experiencia previa en sector jurídico, asegurador, servicios profesionales o servicios post mortem., • Se valorará especialmente experiencia en concertación y gestión de citas.

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Desde Digi buscamos incorporar a un/a Project Manager para el área de operaciones p que desarrollará las siguientes funciones: • Definir y desarrollar proyectos de negocio transversales a la compañía., • Desarrollo de nuevos productos y servicios., • Definición y presentación de los proyectos: propuesta y especificaciones., • Planificación de los proyectos: definición de tareas y deadlines., • Seguimiento y cumplimiento de las tareas de ejecución., • Conocimientos en gestión de proyectos: objetivos, definición y gestión del alcance, análisis de riesgos, definición de producto, procesos, tareas y toma de requisitos, • Comprender las nuevas tecnologías y aplicarlas para mejorar las soluciones empresariales., • Diseño de soluciones. Flujos y procesos de trabajo con las áreas implicadas en el proyecto., • Liderar dinámicas de trabajo con las áreas involucradas para la definición y diseño de proyectos empresariales., • Analizar, comprender y priorizar solicitudes. Ajustar las capacidades de la cartera de proyectos., • Visión crítica y análisis de mercado., • Análisis regulatorio y benchmark., • Alinear la estrategia de la empresa con los proyectos en curso., • Mejora continua de las experiencias de los clientes., • Seguimiento de proyectos e informes a dirección., • Ingenieria, ADE, Económicas o similar., • Muy valorable el MBA o Máster en Gestión de Proyectos., • 2 años o más en puestos similares., • Programas de gestión de proyectos (Trello, Notion...), • Excel nivel alto (Tablas dinámicas), • Figma: conocimientos básicos., • Valorable programas de planificación (MS Project), • Teléfono móvil de empresa., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. xqysrnh Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad: #J-18808-Ljbffr

The Marketing Operations Manager / Lead Journey sits within the Demand Generation Center of Excellence (CoE) reporting to the Director of Customer Engagement, and owns the design, execution, and optimization of end-to-end lead journeys from anonymous engagement through MQL across multiple global brands and regions. This role owns the lead journey from anonymous engagement through MQL handoff to Sales, ensuring prospects are captured, identified, nurtured, scored, and qualified consistently. The Marketing Operations Manager / Lead Journey balances global standardization with regional flexibility to deliver frictionless, scalable lead journeys. Lead flow is treated as a product: intentionally designed, governed, measured, and continuously improved. • Own and optimize lead journeys from anonymous engagement through MQL across global brands, • Design and govern dark-funnel capture, identification, nurturing, scoring, and qualification flows, • Own routing logic and lifecycle governance up to MQL handoff, • Align lead capture and engagement across web forms, chat, messaging, call-back, and other interaction channels, • Partner with regional teams to adapt journeys to local market needs while maintaining global standards, • Monitor funnel performance through MQL; diagnose bottlenecks, leakage, and growth opportunities, • Govern lead data hygiene, taxonomy, and cross-platform consistency, • Collaborate with analytics to improve attribution, scoring accuracy, and funnel reporting through MQL This role is ideal for someone who enjoys owning the front half of the funnel and making complexity invisible to customers and teams. You may be a strong fit if you: • Love designing how anonymous demand turns into qualified demand, • Think in journeys, logic, and behavioral signals, • Are deeply curious about what happens before a lead becomes “sales-ready”, • Enjoy untangling messy funnels and building clean, scalable systems, • Can balance global frameworks with regional nuance and reality, • Are comfortable partnering with Sales without owning post-MQL execution, • Value clarity, documentation, and governance as tools for speed and scale, • Influence effectively across brands, regions, and functions without direct authority, • Strong experience in demand generation operations, lead management, or marketing operations, • Hands-on work with marketing automation platforms, lifecycle orchestration, and lead scoring, • Solid understanding of CRM concepts and MQL definitions, handoff logic, and governance, • Experience supporting multiple brands or regions within a shared demand generation model, • Analytical mindset with the ability to diagnose funnel issues and optimize performance through MQL, • Clear communicator in global, cross-functional environments, • Experience with Eloqua (segmentation, nurture design, forms, integrations), • Familiarity with customer interaction or omnichannel platforms (e.g., chat, messaging, call routing), preferred hands-on experience with Genesys., • Understanding of Salesforce lead objects and MQL handoff models, • Exposure to journey orchestration tools, chatbots, or AI-assisted engagement, • Experience working with analytics or data platforms to support dark-funnel visibility and attribution If you are a person with a disability and need assistance applying for a job, please submit a request . We think and act like owners. We are committed to making our customers successful. We are bold in our aspirations while moving forward with humility and integrity. We foster inspired teams. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you. #J-18808-Ljbffr

Vendedor/a de Recambios de Call Center.

Business Solutions Analyst IIIApplylocations: Madrid, Spain: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R269755Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job DetailsOur team members are at the heart of everything we do. At World Courier (a Cencora company), we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. This role will sit within the Global Data and Technology Solutions (GDATS) organization in World Courier and is a key member of the Architecture and Analysis team. We’re re-imagining IT — not as a support function, but as a strategic partner to the World Courier business. We exist to help the organisation rise, adapt, and grow, using technology that is innovative, integrated, reliable, secure and designed around real operational needs. The Business Solutions Analyst owns the integrity of the problem, the human and the evidence, together. You translate ambiguous business intent into a structured, evidenced, decision-ready understanding the team can build against.You design solutions with both user and operational outcomes in mind. As such, you play a critical role in shaping and defining technology initiatives that support global specialty logistics operations, working at the intersection of business, product, and engineering. You will leverage modern analysis techniques, including AI-assisted tooling, to accelerate insight generation, strengthen requirements quality, and improve delivery outcomes. Why this role mattersWorld Courier operates in a complex, fast-moving, and highly regulated environment where visibility, accuracy, and speed of decision-making are critical. Strong analysis and clear articulation of business needs are essential to ensuring technology investments deliver meaningful outcomes. This role ensures that business problems are translated into actionable, high-quality solutions through structured analysis, clear requirements, and user-centered design. By combining process thinking, design artifacts, and AI-enabled insights, the Business Solutions Analyst helps drive better decisions, faster delivery, and improved customer and operational experiences. What you’ll do*Frame problems and turn them into decision-ready understanding Partner with business stakeholders, product teams, architects, and engineers to understand objectives, challenges, and opportunities* Facilitate structured requirements gathering using workshops as well as modern techniques, including AI-assisted analysis and synthesis* Create clear, testable user stories, acceptance criteria, and supporting documentation aligned to product delivery*Define and document end-to-end business processes Develop current-state and future-state process flows using appropriate methodologies (e.g., BPMN, swimlanes) Analyze processes to identify inefficiencies, risks, and opportunities for optimization Ensure alignment between process design, system capabilities, data flow, and operational realities*Design user-centered solutions Create wireframes, mockups, and high-quality clickable prototypes to visualize and validate solution concepts with real users and stakeholders* Collaborate with UX/UI and product teams to ensure designs meet user needs and business goals* Facilitate stakeholder walkthroughs and validation of proposed designs*Enable high-quality delivery Act as a liaison between business and technology teams, ensuring shared understanding throughout the delivery lifecycle Support backlog creation, refinement, and prioritization within agile delivery models Work closely with engineering and testing teams to ensure requirements are well understood, complete, and testable*Leverage AI and modern tools to enhance analysis Use AI-powered tools to accelerate requirements gathering, identify patterns, and generate insights* Improve the quality and speed of documentation, analysis, and decision-making through automation and intelligent tooling* Continuously explore new techniques to improve analysis effectiveness and delivery outcomes, such as orchestrating governed AI agents for research synthesis and journey mapping*Drive continuous improvement Identify opportunities to improve business processes, tools, and ways of working Promote best practices in business analysis, documentation, and stakeholder engagement, including mentorship of level I analysts. Contribute to the evolution of the Architecture and Analysis capability within GDATS.What we’re looking forYou are a highly capable Business Analyst who combines strong analytical thinking with practical delivery experience. You are equally comfortable engaging with business stakeholders, shaping ideas, and working with technical teams and automated agents to deliver solutions. You bring structure, clarity, and creativity to problem-solving and are excited by the opportunity to modernize how analysis is performed—including the use of AI and design-led approaches.*You’ll thrive in our team if you: Are naturally curious and ask thoughtful, insightful questions* Communicate clearly and confidently across both business and technical audiences* Are comfortable working in ambiguity and helping bring structure to complex problems* Work autonomously, taking ownership and driving outcomes, not just outputs* Embrace modern tools and approaches, including AI-enabled analysis and design thinking, while working alongside AI agents* Work collaboratively and build strong relationships across teams and geographies*Experience that will help you succeed: Proven experience as a Business Analyst in complex, global, technology-driven environments where you have led the analysis on a complex, feature-rich program Strong experience in requirements elicitation, documentation, and management Track record of successfully creating business process flows, wireframes, and prototypes Familiarity with agile methodologies and product-based delivery models Experience working closely with engineering, architecture, and product teams Exposure to AI-powered tools for analysis, documentation, or workflow optimization is highly desirable Experience in logistics, supply chain, or regulated industries is advantageousWhat success looks like in this role Business problems are clearly defined, understood, and prioritized Requirements are high quality, actionable, and enable efficient delivery Process flows and design artifacts provide clarity and alignment across stakeholders Solutions meet both business needs and operational realities Delivery teams move faster with fewer ambiguities and rework Stakeholders are engaged, aligned, and confident in the outcomes being deliveredWhy join World Courier GDATS?You’ll have the opportunity to: Play a key role in a re-imagined IT function Work with smart, committed people who care about doing the right thing Join a modern, people-centred, visible, high-impact Architecture & Analysis function Make a real difference to how people experience technology every day* Work in a purpose-driven business that makes a difference to people’s lives, delivering essential pharma logistics servicesHow you’ll be working As part of cross-functional, product-aligned squads spanning Architecture & Analysis, Product, and Engineering In an agile, collaborative delivery environment with global stakeholders Using modern tools and approaches, including AI agent-enabled methods and design-led thinking, applied with governance appropriate for a regulated business With a strong focus on outcomes, continuous improvement, and customer impact This role operates within a global, matrixed IT organisation, working closely with Design, Product, Engineering, Delivery, QA and business stakeholders. Collaboration across time zones and regions is required* Flexible and hybrid working arrangements apply in line with World Courier policies# What Cencora offersBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full time# Affiliated CompaniesAffiliated Companies: World Courier Management Ltd.# Equal Employment Opportunity# Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned #J-18808-Ljbffr

Senior Cybersecurity Operations Engineer - ODSCandidatar-selocations: Madridtime type: Tempo Integralposted on: Publicado hojejob requisition id: Req1564852Senior Cybersecurity Operations Engineer - ODSCountry: EspanhaOpen Digital Services is the software development company of Santander Group powering the next generation of banks by creating innovative banking products and implementing them in collaboration with Santander Group Affiliates. Santander Group is one of the world's largest financial institutions and the Eurozone's leader, we're committed to being the best Digital Bank with Branches in the industry. Our mission at ODS is to design and support an advanced digital and omnichannel platform, ensuring the best customer experience using cutting-edge technology. Openbank, our flagship partner, is where we develop our most advanced concepts first. Be part of our Best-in-Class team and help us create unique value for our customers!Out Cybersecurity team is looking for a Security Operations Senior Engineer based out of Madrid, working in a hybrid model. You will play a key role in strengthening the maturity of our Security Operations function across ODS product environments. You will help protect critical banking platforms and services across geographies, with a strong focus on vulnerability management, threat detection, incident response and proactive security improvement. This is a highly dynamic role for a senior professional who enjoys solving different challenges every day, bringing new ideas and contributing to a continuously evolving cybersecurity capability.We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Monitor, investigate and correlate security events and alerts using SIEM platforms such as Splunk, QRadar, Microsoft Sentinel and CrowdStrike/Falcon. Lead and support incident response activities, including triage, containment, coordination, root cause analysis and basic forensic investigation. Own and improve vulnerability management processes, including identification, prioritization, remediation follow-up and reporting, while bringing new ideas to increase team maturity. Manage and operate security tools such as DLP, firewalls or proxys ensuring proper configuration, analyzing alerts and events. Propose and implement adjustments to policies and rules to enhance threat detection and prevention capabilities increasing effectiveness and reducing the exposure surface. Collaborate with Cyber Threat Intelligence / CTU and CERT-related teams to anticipate threats, enrich detections and improve the organization’s overall security posture. Design, implement and optimize playbooks in SOAR platforms to accelerate and standardize security operations actions.* Contribute to threat analysis, event correlation, security automation, executive and technical reporting, and participation in red team / blue team exercises and penetration testing initiatives.WHAT YOU’LL BRINGOur people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Professional Experience 6-8 years of experience in cybersecurity, preferably in Security Operations Center (SOC) or Security Operations environments. (Required) Hands-on experience in incident response, alert management, vulnerability management and threat analysis across enterprise environments. (Required) Experience in regulated sectors such as banking, financial services or consulting environments supporting large organizations. (Preferred) Experience in participating in an on-call rotation. (Preferred)Hard Skills Strong knowledge of vulnerability management, incident response, Cyber Threat Intelligence / CTU, SIEM tools and SOAR platforms; understanding of networks, systems and security architecture. (Required) Experience or working knowledge in ethical hacking / pentesting, including tools such as Burp Suite or OWASP ZAP. (Required) Cloud security exposure in AWS, Azure or GCP is a plus. (Preferred) Scripting or programming experience in Python, Bash, PowerShell, JavaScript, TypeScript or similar, with the ability to automate security tasks and workflows. (Preferred)Languages Spanish (Required) English B2-C1, with the ability to participate in meetings and communicate effectively in international environments. (Required)Soft Skills Strong analytical thinking and sound judgment under pressure, especially during incident response scenarios. Broad technical perspective, curiosity and continuous improvement mindset, with the ability to bring ideas and raise the maturity level of the team. Excellent collaboration and stakeholder management skills, including diplomacy, clear communication and the ability to work with highly specialized and junior profiles alike. This role requires a senior professional who can operate with autonomy across a broad security scope and collaborate effectively with L2/L3 stakeholders.WE VALUE YOUR IMPACTYour contribution matters, and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.* We offer more than just a paycheck—our benefits are designed to support your life, your goals and your well-being, now and into the future.* Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing* We know family is everything. That’s why we offer parental leave, childcare support and family-friendly programmes tailored to each life stage.* We’re enable our teams to go beyond through global opportunities and broad career paths.* We believe in the power of helping. You can dedicate part of your working hours to volunteeringWe’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way.Join us to tackle exciting tech challenges in an agile environment, benefiting from learning, growth, and local and international career opportunities in a modern, diverse setting.*ODS is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Digital Services, S.L. with registered office at Plaza de Santa Bárbara 2, 28004 (Madrid), Madrid, Spain for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment.*For further information about your rights and data protection, please read the Open Digital Services Privacy Policy applicable to this type of data processing here #J-18808-Ljbffr

This field-force position is located in the MADRID/ Center Area and reports to the Dx Area Coordinator within the Companion Animals Business Unit. Job Purpose: The purpose of this field-based position is as a Diagnostics Specialist who provides onsite support to veterinary practices, laboratory research, and veterinary academic settings and is responsible for the overall business health and customer satisfaction of their assigned territories. • Sales Creation Generate sales by calling on existing customers, self-generated prospects and all potential animal health or research opportunities within your designated region. Clearly explaining the uses and benefits of Zoetis products and services and effectively communicating our value proposition, you will be required to generate new business and leads by placing Zoetis products into new practices, academia and research settings and gathering referrals from existing clients. Your purpose is to assist practices with all aspects of understanding the practice and customer benefits in providing high quality diagnostics products and in-house diagnostic services. Develop mutually beneficial and productive long-term partnerships with our customers and maintain these relationships with the appropriate quantity and quality of activity. Contribute to the overall success of Zoetis by delivering at least the sales growth and market share gain targets for the designated product lines., • Planning Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends. Develop and maintain account plans in collaboration with Veterinarians, ATMs, ABMs and Dx coordinators Identify, quantify, qualify, track, and evaluate Veterinary Practice performance; facilitate, develop, design and implement clinic workflow processes that improve overall customer experience with our products and services Ensure customer information and call reports are continuously updated through the CRM system Align activities and account plans to marketing programmes and management direction in line with the Solution Selling model. Analyze and interpret actual and potential territory/customer sales and growth opportunities to support delivery of sales targets, • Relationships Develop mutually beneficial and productive long-term partnerships with our customers based on high quality account plans Implement bespoke customer solutions utilising all available resources including products, value-add services, Veterinarians and Business Consultants Work with the Dx Coordinator, Dxs, BUM, ABM, ATM and AM teams to identify and report opportunities in customer accounts as well as new opportunities through referrals from existing customers Identify opportunities into existing customers to maximize their profitability and customer service Contribute to the success of your team by sharing best practice with colleagues and proactively contributing ideas., • Call activity Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers Respond to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings Provide clinics with guidance, instruction, and training on our product line and services to increase productivity and performance through formal and informal presentations Provide post-sale product installation and validation, applications and operations training; ensure that all staff are trained and signed off for competent and confident use of all equipment; monitor staff changes and ensure new staff are trained within 8 weeks of joining the practice Ensure clear and specific objectives exist for each individual call Delivering relevant marketing messages, product information and programs consistent with management direction in line with the Solution Selling model Proactively identify customer opportunities and capitalize on them Co-ordinate with colleagues to achieve positive changes to customers’ understanding and use of our portfolio of products, services and pricing Accurately record call activity in the CRM system, in line with company guidance Ensure clear and timely follow-up plan is in place and actioned, • Compliance Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global Vet Policy, Zoetis values, travel & expenses policy and local codes of practice Maintain accurate business records including CRM and communicate effectively with the Manager and other Stakeholders. Manage allocated budget with tight control to avoid overspends, • Exceptional sales ability, • Strong communication and influencing skills, • Builds successful and effective relationships, • Able to retain and recall product information to a detailed level, • Strong focus on planning, balancing tactical planning with day-to-day operational requirements, • Ability to work independently and as part of a field force team, • Drive and resilience, with a persistent, never give up attitude, • Confidence, likability and an authoritative personality, • Stakeholder management – effective at using stakeholders as resources, • Our Colleagues make the difference, • Keep your selling skills sharp., • Train, and retrain, • Be an expert on your solutions – know them inside and out, and continue to learn, • Use the experience from setbacks and failure to drive your future success, • Always do the right thing, • Sell what you know your customers need; what you know will work for them, • Help build the reputation of our brand by understanding and supporting the things that we stand for, • Customer obsessed, • Know your vets, know your farmers., • Know more than just their names, know their business, • Establish effective and lasting relationships with customers that build loyalty to our brand, • Run it like you own it, • Ground all account plans in commercially sound thinking, • Deliver on your commitments to customers and colleagues., • Do what you say you’ll do – and quicker and better, • We are one Zoetis, • Give the team timely information and support that helps them to deliver their role, • Know what’s going on around the business and talk about it to your customers, • Communicate across roles, across regions, across species University studies in health science, technology/engineering, or business discipline (e.g., Veterinary Science, Biomedical/Health Sciences, Biotechnology, Biomedical/Electrical Engineering, Business/Marketing, or similar). Strong affinity for technology and digital tools; comfortable learning and explaining diagnostic equipment/software. Solid understanding of veterinary practice workflows, purchasing processes, and in‑clinic diagnostics. Valid driving license and willingness to travel frequently within the assigned region. Proficiency with standard business software (CRM, Excel, PowerPoint) and remote collaboration tools. Native Spanish speaker; good command of English will be a plus. 2 years of field sales experience in diagnostics, medical devices, animal health, or related health‑tech sectors, with a record of meeting/exceeding targets. Experience selling to veterinary practices or adjacent healthcare environments; able to navigate clinical and commercial stakeholders. Proven capability to deliver product demos, run training, and onboard clinics (installation, validation, and staff upskilling). Skilled in consultative/solution selling and pipeline management using CRM; strong territory planning and account development. Experience troubleshooting/basic application support for diagnostic equipment or software is highly valued. Demonstrated stakeholder management, influencing, and negotiation skills; resilient, self‑driven, and team‑oriented • Valid Spanish driving license required., • High travel frequency within the assigned territory. Join Zoetis – and build your career with a global animal health company dedicated to supporting its customers and their businesses. Why Zoetis Zoetis has more than 60 years of experience in delivering innovative, high-quality products and services that benefit our customers. Zoetis work environment At Zoetis, we take pride in a collaborative spirit and high-performing environment where every colleague is given room to learn and grow. Your opportunities at Zoetis We invest in our people and offer diverse and exciting opportunities to make a difference in a growing global industry while shaping the future of animal health. Results that matter Our colleagues make an impact by working hand-in-hand with those who raise and care for animals to better understand and address the unique real-world challenges they face. #J-18808-Ljbffr

Etalentum en Madrid busca un Supervisor Senior/Responsable para el Dpt. de Venta Cruzada en una compañía líder en servicios de financiación de consumo. Su misión es asegurar que el área funcione con enfoque en optimización de resultados, coordinación transversal y mejora continua del negocio. Se requieren experiencia en call center de venta, gestión de equipos grandes y conocimiento de herramientas de contact center (Genesys o similar), Power BI/Excel, y capacidad analítica para tracking de KPIs #J-18808-Ljbffr

As a core member of Parloa’s founding team in Madrid, you will lead the charge in building our strategic partnerships and accelerating growth across Spain and Italy. This is a unique opportunity to take ownership and build a thriving partner ecosystem from the ground up, shaping the future of Conversational AI. Your role will focus on expanding relationships, forging new alliances, and driving revenue through meaningful collaborations. You’ll work closely with Expansion Leadership and our newly founded GTM team based in Madrid, while partnering with key players across our DACH and UKI offices to set Parloa up for success in these markets. YOUR MISSION: As a core member of Parloa’s founding team in Madrid, you will lead the charge in building our strategic partnerships and accelerating growth across Spain and Italy. This is a unique opportunity to take ownership and build a thriving partner ecosystem from the ground up, shaping the future of Conversational AI. Your role will focus on expanding relationships, forging new alliances, and driving revenue through meaningful collaborations. You’ll work closely with Expansion Leadership and our newly founded GTM team based in Madrid, while partnering with key players across our DACH and UKI offices to set Parloa up for success in these markets. • Identify, recruit, and grow leading Service Partners in Spain and Italy., • Develop joint business plans with partners that align goals and strategies, executing impactful co-selling, referrals, and implementation initiatives., • Lead collaborative marketing and sales efforts alongside partners, bringing innovative AI solutions to market with confidence., • Conduct regular check-ins and quarterly business reviews with partners, ensuring goals are met and growth is accelerated., • Partner with cross-functional teams (sales, marketing, product) to ensure seamless communication and strong alignment on goals., • Stay ahead of industry trends, actively identifying new partnership opportunities to enhance Parloa’s presence in Spanish & Italian markets., • Represent Parloa at events and industry activities, positioning yourself and the company as thought leaders in Conversational AI., • 8+ years of experience in partner acquisition, management and channel sales within SaaS, contact center technologies, or Conversational AI., • A proven track record of building and growing partnerships in Spain and Italy, with an established network in customer service or contact center industries., • A strategic mindset with the ability to craft and execute partnership plans that deliver results., • Outstanding communication and relationship-building skills, particularly when engaging with C-level executives and senior stakeholders., • A proactive, self-motivated approach, thriving in a fast-paced, dynamic environment where you can make a real impact., • Excellent communication and presentation skills in Spanish, Italian and English, • Experience helping SaaS startups grow in the Spanish and Italian market., • Understanding of partner operations and the potential to support team development as we expand., • Trailblazing Opportunity: Take the lead in building Parloa’s partner ecosystem in Spain and Italy, playing a pivotal role in our expansion and market growth., • Global Collaboration: Work closely with a supportive, international team in Berlin, London and Madrid, helping to shape our global strategy., • Flexible Work Environment: Enjoy a hybrid work model that offers the freedom to work remotely, with opportunities to collaborate in person., • Attractive Compensation Package: Competitive salary, equity options, and a performance-based bonus structure that rewards your contributions., • Professional Growth: Dedicated budget for training, conferences, and professional development to support your career progression., • Work-Life Balance: Benefit from flexible working hours, 28 days of vacation, and the opportunity to work from anywhere (workation)., • Supportive Team Culture: Join a dynamic, diverse, and inclusive team with flat hierarchies. Enjoy regular social events, a collaborative work environment, and office perks like snacks and refreshments. Recruiter video call → Meet your manager → Challenge Task → Expert interview(s) → Meet the team Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $350 million Series D investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. • We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. #J-18808-Ljbffr

As a Staff Engineer on the Data Platform Experience team, you'll help shape how Datadog engineering teams build, operate, and evolve products on the Observability Data Platform. You'll lead the design and delivery of shared platform capabilities that reduce developer friction, improve operational visibility, and enable engineering teams to move faster with confidence. This role combines deep distributed systems expertise with technical leadership across multiple teams, influencing platform strategy while remaining hands‑on in the code. You'll have the opportunity to solve company‑wide challenges spanning cost intelligence, operational tooling, platform health, and developer experience. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work‑life harmony that best fits them. • Lead strategic engineering initiatives that improve how product teams build, operate, and evolve services on the Observability Data Platform., • Design and build scalable platform capabilities for cost intelligence, including cloud cost allocation, trend analysis, and optimization recommendations., • Develop operational intelligence and self‑service tooling that helps engineering teams understand platform health, troubleshoot incidents, and improve operational efficiency., • Drive reusable platform services and developer workflows that increase engineering autonomy while reducing operational complexity across multiple products., • Provide technical leadership across teams by influencing architecture, mentoring engineers, and raising engineering standards through hands‑on technical contributions., • Participate in the team's on‑call rotation and continuously improve platform reliability, observability, and operational excellence., • You have experience designing and building large‑scale SaaS or cloud platforms with deep expertise in distributed systems., • You have strong software architecture and system design skills and have successfully led complex technical initiatives across multiple teams., • You have a platform engineering mindset and enjoy building reusable capabilities that enable other engineering organizations to move faster., • You are an effective communicator who can influence technical direction without direct authority and collaborate across organizational boundaries., • You have experience with backend technologies such as Java and Go, and distributed infrastructure including Kafka and Kubernetes., • Experience with observability platforms, internal developer platforms, operational tooling, developer productivity solutions, or AI‑powered engineering workflows is beneficial but not required. Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience. • Generous and competitive benefits package, • New hire stock equity (RSUs) and employee stock purchase plan, • Continuous career development and pathing opportunities, • Employee‑focused best in class onboarding, • Internal mentor and cross‑departmental buddy program, • Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high‑growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines. #J-18808-Ljbffr

About the Location Madrid, the vibrant capital of Spain, is a major European hub known for its rich culture, history, and dynamic business environment. About the Position Join our client in Spain as an Account Executive, focusing on the German market. This hybrid role in Madrid involves managing the full sales cycle, from initial contact to closing subscriptions, for a leading e-commerce search technology company. You will be instrumental in driving growth and achieving key performance indicators. Additional Information • Comprehensive training provided for approximately 4 weeks during the first month, fully on-site in Madrid., • This is a permanent contract position., • Enjoy 22 days of annual leave plus 24-31 December discretionary days, and Friday afternoons off., • The compensation package includes flexible benefits, a referral bonus, and office perks such as fruit, snacks, monthly lunches, sports, and community activities., • The hybrid work model (50%) is available after reaching at least 70% of target. After the initial 4-week on-site training, on-site presence is required approximately once a month, with travel and associated expenses covered by client., • Monthly commission target: 600 EUR. Monthly performance multiplier: <80% of target = x1; 80% = x1.3; 100% = x2; 150% = x3., • Quarterly (31 Mar / 30 Jun / 30 Sep / 31 Dec): if the quarter average achievement exceeds 150%, the whole quarter commissions are adjusted with a 3x multiplier., • During Ramp-Up, the multiplier is x1 until 100% of target is reached. Ramp-Up targets: M0 0%, M1 0%, M2 30%, M3 60%, M4 100%., • Internal growth opportunities are available to AE2 (35,000 EUR base) and AE3 (40,000 EUR base). Requirements • Native-level or bilingual proficiency in German., • Native or bilingual proficiency in English., • 1-6 years of solid commercial experience (BDR / SDR / call center / outbound prospecting)., • Must already reside in Spain., • Comfortable with cold-calling and KPI/metrics orientation., • Availability aligned with US time zone. Responsibilities • Manage the full sales cycle from initial contact to subscription close., • Conduct client meetings and manage free trials., • Handle account handover to Customer Experience post-subscription., • Manage a high volume of calls, approximately 80-100 per day, with leads auto-assigned, • by the system., • Achieve KPIs including calls, demos, trial-to-paid conversions, and MRR generated. Key Information • Work Model: Hybrid, • Schedule: Monday to Thursday from 9:00 to 18:00, and Friday from 9:00 to 15:00. Flexibility and availability aligned with the US time zone are valued, especially during onboarding., • Working Hours: 9:00 to 18:00, • Gross Salary: 30,000 EUR gross per year base, plus uncapped variable commissions., • Relocation: No relocation support provided; candidates must already reside in Spain. #J-18808-Ljbffr

REPORTING TO: Senior Manager, Corporate IT Technical Services & Support OFFICE LOCATION: Madrid, Spain ROLE TYPE: Full-time, Five (5) Days Onsite IPC is a global fintech company that puts people at the center of innovation. With a strong global footprint, we empower financial institutions and capital markets with advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Overview of the Team The IT Support team, based in New York, Madrid, and Kuala Lumpur, provides advanced technical support to internal users across the global organization. Serving as the primary escalation point for complex issues, the team delivers effective troubleshooting, root cause analysis, and timely resolution through close collaboration with internal IT teams and external vendors. This role will contribute specialist systems administration expertise while collaborating with regional colleagues, global IT teams, and external vendors to improve platform stability, standardisation, automation, and the overall employee technology experience. Role Overview: The Corporate Systems Administrator manages IPC’s end-user platforms and business-critical applications, combining escalated technical support with SaaS, identity and access, and endpoint administration. Working with global IT teams and vendors, the role improves system reliability, security, compliance, automation, and the employee technology experience. Key Responsibilities: • Take ownership of complex escalations from diagnosis through resolution, coordinating with regional support teams, specialist IT functions, and vendors to restore service quickly and prevent recurrence., • Diagnose, configure, and support operating systems, endpoint applications, hardware, peripherals, and related employee technology across a global environment., • Identify recurring issues, perform root-cause analysis, and implement durable fixes that improve service reliability and reduce disruption., • Coordinate device repair, replacement, and upgrade activities with approved vendors, maintaining clear ownership and communication throughout., • Maintain accurate incident records, runbooks, troubleshooting guidance, and user-facing knowledge content that strengthens self-service and team capability., • Administer and optimize enterprise SaaS platforms, including Microsoft 365, Mimecast, Atlassian, and other business-critical services, with accountability for availability, configuration, and supportability., • Manage user provisioning, licensing, permissions, and access changes accurately and efficiently across the employee lifecycle., • Partner with Security and global IT teams to maintain role-based and least-privilege access, MFA, conditional access, data protection, and identity governance controls., • Design and automate reliable onboarding, offboarding, and access-change workflows using platform capabilities and scripting, with appropriate approvals and audit trails., • Own the lifecycle of third-party software—from assessment and approval through deployment, patching, renewal, compliance monitoring, and retirement., • Administer application deployment, configuration, updates, and compliance across laptops and mobile devices, supporting secure and consistent endpoint standards., • Maintain accurate software inventory and licence data, and operate a clear, auditable process for requesting, approving, deploying, and tracking applications., • Act as the primary Level 2 escalation point for complex technical incidents and service requests., • Diagnose and resolve Microsoft Windows, Microsoft 365, endpoint, hardware, software, mobile device, and connectivity issues., • Deploy, configure, image, upgrade, and maintain desktops, laptops, peripherals, and mobile devices., • Manage incidents, service requests, and escalations through the IT Service Management (ITSM) platform while ensuring accurate documentation and timely updates., • Collaborate with Infrastructure, Security, Application Support, and external vendors to resolve issues and restore service., • Maintain knowledge articles, support documentation, and standard operating procedures to improve service effectiveness., • Track IT assets and ensure inventory records remain accurate and up to date., • Participate in IT projects, technology rollouts, office moves, upgrades, and continuous improvement initiatives., • Apply global IT standards, change controls, security requirements, and compliance obligations consistently across supported platforms and services., • Perform periodic access and configuration reviews, remediate exceptions, and maintain evidence that supports least-privilege, audit, and regulatory expectations., • Contribute technical expertise to IT projects, platform changes, testing, and service transitions while partnering effectively with stakeholders and vendors., • Use service trends, user feedback, and technology developments to recommend and deliver improvements in automation, controls, resilience, efficiency, and employee experience. How You Will Make an Impact: • Improve service reliability: resolve complex issues quickly, eliminate recurring problems, and minimise disruption for employees worldwide., • Strengthen security and governance: maintain effective identity, access, and data-protection controls that reduce risk and support audit readiness., • Optimise critical platforms: improve the reliability, usability, and cost-effective management of IPC’s enterprise SaaS services., • Deliver secure employee transitions: make onboarding, role changes, and offboarding faster, more consistent, and less prone to error through automation., • Create scalable support: expand self-service, strengthen team knowledge, and reduce avoidable demand through clear documentation and reusable solutions., • Reduce application and endpoint risk: maintain secure, compliant, and well-governed software throughout its lifecycle., • Elevate the employee technology experience: provide consistent, dependable applications and devices that help colleagues work effectively., • Shape continuous improvement: turn service insights and emerging technology into practical improvements in automation, resilience, efficiency, and user experience. Essential Skills and Experience to be Successful in this Role: • 7+ years of experience in IT support, with at least 3 years in a Level 2 or escalated support role., • In-depth knowledge of various operating systems, software applications, and computer hardware components., • Familiarity with basic networking concepts, protocols, and troubleshooting techniques., • Willingness to work outside regular business hours when required and be on-call for emergency support., • Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or other relevant industry certifications are advantageous., • Experience designing and owning automation workflows (PowerShell, Python, or platform-native tooling) for identity lifecycle, provisioning, and endpoint management across multiple regions., • Experience administering Unified Endpoint Management / MDM platforms (e.g., Microsoft Intune, Jamf) across a multi-region device fleet., • Experience managing vendor relationships and SaaS contract, licensing, and renewal cycles, including cost and compliance tracking., • Experience partnering with regional support hubs (e.g., across EMEA, Americas, and APAC) to standardize processes, tooling, and service levels., • Familiarity with IT Service Management (ITSM) practices, including SLA/KPI tracking and reporting to IT leadership. Desired Skills and Experience: • A degree in Computer Science, Information Technology, or a related field is advantageous but not required., • Experience administering the Microsoft 365 and Exchange admin portals., • Experience conducting Active Directory security and access reviews., • Experience managing regional computer inventory and user administration., • Ability to collaborate effectively with cross-functional teams on projects., • Experience providing on-site user support., • Experience preparing evidence or documentation for internal or external audits (e.g., SOC 2, ISO 27001). What’s in It for You? • Private Medical Insurance, Dental Insurance and Optical Reimbursement, • Salary Sacrifice Pension Scheme, • 25 Holidays per Year Plus Public Holidays, • Additional Time off for Charity Work and Volunteering, • Tuition Reimbursement, • Certification Bonus Program, • Access to “IPC University” our Internal E-Learning Platform, • Enhanced Parental Leave, • Wellness Program, • Fitness Membership, • Cycle to Work Scheme, • Season Ticket Loan, • Employee Referral Scheme Further information about your benefits will be provided during your onboarding process. Additional Information: At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC. You can explore more about our culture, offerings and commitment on www.ipc.com/careers/ and www.ipc.com/about-us/about-ipc/. #J-18808-Ljbffr

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people- Kyndryls that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. Infrastructure Architects are the key link between Kyndryl and our clients. You're in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You'll be there from the start of a project - understanding what's needed and figuring out the best technical solution. And you'll be there at the finish, delivering the right product on time and within budget. As an Infrastructure Architect, you'll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you're the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you're the tech leader for implementation. At Kyndryl we support all major cloud platforms, so you'll get the chance to use everything you know, and then some. You'll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You'll learn a lot here, and if you want to work toward certifications there are plenty of opportunities. The rewards for all this are many. You'll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients. This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It's a great chance for database administrators or other techs to break into the cloud. It's also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you'll find the opportunity here. You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others. • Solid understanding of Data Center mainly Systems, Storage, Networking & Security, Application & Databases, • Understanding of Systems and Solutions Architecture, • Hands-on experience & learning with Data Center technologies, Cloud Software, and interoperability, • MS Project or other Project Management software, • Excellent written and verbal communication skills, • Ability to interact confidently with stakeholders of all levels The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way. Your career with us isn't just a job, it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health, because we know that when you feel your best, you do your best. From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. Won't just contribute, you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here, and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next. If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. #J-18808-Ljbffr

• Ensure customer satisfaction, retention, and growth by delivering proactive, high-value, and personalized support throughout the customer lifecycle within our data centers., • Act as the primary point of contact for the client for all types of requests., • Manage customer communications (maintenance, events, incident management, improvement areas, technical work)., • Monitor and improve customer satisfaction., • Handle all customer requests, informing management and impacted teams., • Support clients during audits., • Act as interface between customer requests and internal departments., • Participate in internal meetings related to managed accounts., • Provide on-call support as Head of Customer Success., • Identify cross-sell/up-sell opportunities., • Proven experience in customer relationship management within data centers., • Managing Key Accounts, • Strong listening and needs analysis skills., • Ability to coordinate and manage projects and external service providers., • Project management capabilities., • Proficient with standard office tools., • Basic knowledge of data center technologies: power, cooling, physical security, network connectivity., • Excellent verbal and written communication skills., • Strong customer service mindset, diplomacy, and attention to detail., • Ability to simplify technical topics for various audiences., • Experience managing a technical client portfolio., • Proficient with ITSM and CRM tools., • Fluent in Local language; Fluent in English. #J-18808-Ljbffr

We are looking for a talented and enthusiastic Network Engineer to join our Global Internet Access Team of theGlobal Infrastructure & Access (GIA)area. The responsibility of this team is to deliver secure, reliable and high-performing internet proxy and remote access services to ING employees worldwide. Our mission is to ensure secure connectivity while maintaining the highest standards of availability, performance and security across the organization’s network infrastructure. Our way of working is based on Agile principles, fostering collaboration, continuous improvement and shared ownership. You will work closely with the Product Manager and your squad colleagues, participating in Agile ceremonies and contributing to a common backlog to deliver value to our customers. You will also be part of an international and distributed team environment where communication, teamwork and knowledge sharing are key to success. As a Network Engineer , you will: • Positively contribute to the stability, security and continuous improvement of ING’s global internet access services., • Co-create secure and scalable network solutions together with engineers, product managers and infrastructure teams., • Ensure reliable and efficient operation of network services through monitoring, maintenance and proactive problem-solving., • Provide Tier 3 technical support for complex network-related incidents and requests., • Perform operational support activities including lifecycle management, incident resolution, reporting and service monitoring., • Contribute to infrastructure projects and network transformation initiatives., • Support security processes and risk management activities, including patching and vulnerability remediation., • Participate in planned out-of-business-hours changes and standby on-call activities when required., • Actively share knowledge and contribute to a culture of continuous learning and collaboration. Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • At least 3 years of experience working with network technologies., • Experience with enterprise networking and security solutions such as proxies, VPNs, firewalls, load balancers and Secure Service Edge (SSE) technologies. Experience with Check Point, Skyhigh, Palo Alto, F5 or Netskope is highly valued., • Strong networking knowledge equivalent to CCNA/CCNP level., • Strong focus on security, reliability and operational excellence., • Excellent communication skills with the ability to clearly express ideas, facts and opinions., • Proven ability to deliver results efficiently, on time and with high quality standards., • Proactive and energetic mindset with a strong willingness to learn and continuously develop new skills., • Professional and intellectual IT capability, ideally supported by a Bachelor’s degree in a relevant discipline., • Excellent command of spoken and written English (C1 level)., • Experience with scripting languages such as Python, Go or PowerShell., • Experience in automation and infrastructure automation practices., • Passion for knowledge sharing, mentoring and team collaboration. The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. So that thinking about what to have for lunch doesn’t take up your time or your cravings. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! For you and all your family (spouse/partner and children). We help you protect what matters most to you. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… It doesn’t matter where you live, we’ll help you get to the office. You can benefit from our pension plan after 1 month with us! We’re building something exciting—and we want you to be part of it. We’re not just a bank, we’re a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology. You’ll be working on solutions that serve more than 34 million customers in over 38 countries. ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working. We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact. At ING, we believe in diversity, inclusion, and belonging. We’re proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning. We’re looking for curious minds, bold builders, and passionate problem-solvers. If you’re looking for a place to find new ways to drive efficiency and provide superior customer value , where your ideas matter, and where you can grow with purpose, we’re looking forward to meeting you. #J-18808-Ljbffr

Publicis Groupe, the world's second largest communications group that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Leo Constellation:Publicis Spain, Leo Spain; Publicis Health, Digitas Wysiwyg, Nurun), media (Zenith, Starcom, Spark and Performics), and areas of transversal knowledge. At Leo Burnett, we understand that creativity has the power to transform human behavior. It's the core belief behind what we call HumanKind, focusing on people and purposes. Our strength lies in the professionalism of our teams, combining strategic rigor, a multidisciplinary approach, and high doses of creativity to deliver unique and personalized value propositions that drive our clients' brand growth. We aspire to be the best creators of ideas that truly resonate with people. An Integrated Project Manager within Digital Marketing / CRM / WebOps / Brand Performance, acting as the coordination point across media, CRM, digital, and brand teams to ensure structured execution of digital initiatives. This is a market-facing role supporting the Market Lead, ensuring: • Smooth project execution, • Stakeholder alignment, • Clear tracking and reporting with business value, • Adoption of integrated ways of working, • Plan, track, and report on digital initiatives (media, CRM, web, data), managing risks, timelines, and dependencies., • Ensure timely and high-quality campaign planning across all contributors., • Provide structured updates, dashboards, and reports to the Market Lead and clients., • Coordinate meetings, workshops, and follow-ups across local and central stakeholders., • Ensure adherence to governance and tools, driving adoption within the local team., • Act as the operational link between brand, media, CRM, and digital teams., • Support the Market Lead in embedding integrated ways of working, breaking silos., • Liaise with central teams and PMO to manage dependencies and alignment., • Share best practices, success stories, and case studies across markets., • Work closely with Market Lead, Omnichannel Strategy Lead, and Analytics & Insights Lead., • Coordinate with designers, copywriters, and digital experts (CRM, SEO)., • Support onboarding, tools access, and resource alignment., • Ensure reporting delivers clear business value (both local and central dashboards)., • Support training, adoption, and consistent ways of working., • 6–9 years of experience in digital marketing, CRM, or project management (agency or client side)., • Strong project management and stakeholder coordination skills., • Solid understanding of media, CRM, and digital campaign execution., • Ability to navigate complexity with attention to detail and structured problem solving., • Strong relationship-building and influencing skills., • Fluent in English and Spanish., • Flexible Benefits (Coverflex): Enjoy more than just work with flexible compensation including meal vouchers, health insurance, transportation, and more., • Growth Opportunities: You can advance in your career not only through the experience of working with major clients but also by accessing local and global training programs specialized according to your role, covering both technical and soft skills., • Free Online Training: You can access unlimited courses from LinkedIn Learning and Udemy Catalogs through our artificial intelligence platform "Marcel"., • Online English Classes: Benefit from group weekly classes by native teachers if you have a B1 level of English or above., • Partner Certifications: You'll have the opportunity to obtain certifications from industry giants such as Meta, Google, or Amazon., • Work from anywhere: Telecommute up to 6 weeks from over 100 countries with our #WorkYourWorld program., • Attractive holidays package: including your birthday & Advertising Day off plus some additional days off. Rest is also important!, • Well-being: We prioritize the well-being of our staff and organize various health initiatives such as daily meditation or yoga among others. Employee benefits are an integral part of the company’s annual compensation package. These benefits are subject to the company’s current policies and guidelines and may be modified, updated, or adjusted at the company’s discretion to reflect organizational needs, regulatory requirements, or business conditions. We are certified as a Great Place to Work, your happiness and providing you with an outstanding experience means a lot to us, let's enjoy! Here at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background: we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any individual´s status in any group or class protected by law. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you. All employees are committed to complying with obligations regarding Information Security and Technologies, obligations related to the use of Artificial Intelligence, obligations stemming from the Quality and Environmental Management System, as well as obligations derived from the Integrity Management System, Corruption Prevention and the Anti-Bribery and Anti-Corruption Policy. Furthermore, all employees are required to complete mandatory training courses, declarations, and compliance commitments in these areas. #J-18808-Ljbffr

Date Posted:2026-06-29Country:SpainLocation:Golfo De Salónica 73, 28033 MADRID, SpainWe're looking for an Accounting Lead (M/F) to lead and oversee the company's accounting operations, ensuring the integrity, accuracy, and compliance of financial records. This role will be responsible for maintaining adherence to accounting, tax, and internal control regulations while partnering with key stakeholders to support sound financial management and business performance.Key Responsibilities:Manage and coordinate daily accounting activities.Oversee monthly closing processes.Ensure the accurate recording of transactions and provisions.Review and approve balance sheet account reconciliations.Ensure compliance with corporate accounting policies and applicable standards (IFRS, US GAAP, or local regulations).Coordinate internal and external audits.Lead, develop, and evaluate the accounting team.Implement improvements in processes, internal controls, and automation.RequirementsBachelor’s degree in Accounting, Finance, Business Administration, or a related field.3–5 years of experience in accounting, including previous experience leading teams.Strong knowledge of accounting and tax regulations.Experience with ERP systems (JDEdwards.).Advanced proficiency in Excel.Advanced level of English (in multinational environments).Key CompetenciesLeadership and team management.Attention to detail and accuracy.Analytical thinking and problem-solving skills.Organization and prioritization abilities.Effective communication and cross-functional collaboration.Results-oriented mindset and commitment to continuous improvementIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis .Become a part of the Otis team and help us #Buildwhatsnext!Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. #J-18808-Ljbffr

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Our team members are at the heart of everything we do. At World Courier (a Cencora company), we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. The Product Owner – Customer Portal is responsible for evolving World Courier’s suite of customer‑facing portal experiences into modern, scalable, intuitive, and increasingly AI‑enabled digital platforms that support global operations, enhance customer engagement. Customer portals are central to how customers interact with World Courier — placing orders, tracking shipments, and accessing critical logistics information. This role ensures that our customer portals evolve into integrated, consistent, and user‑centric digital experiences, reducing reliance on manual interactions and enabling scalable, self‑service capabilities across regions and markets. A key measure of success will be the ability to drive customer adoption of digital channels, increasing usage of portal‑based interactions and reducing dependency on manual, email‑and phone‑based processes. • Co‑own and manage the product backlog for customer portal platforms, ensuring clear prioritization aligned to business and customer outcomes., • Drive delivery in an agile environment, working closely with engineering, design, and QA teams in your squad., • Translate business needs into well‑defined user stories and acceptance criteria., • Own product delivery across:, • Global Customer Portal platform, • China‑specific Customer Portal, • Shipment event–driven tracking and communications, • Future mobile application opportunities, • Continuously enhance portal capabilities to support:, • Order placement, including packaging selection, • Customer visibility and tracking transparency, • Event‑driven notifications and communications, • Document exchange, • Pricing and invoicing, • Chat‑based customer support and assistance, • Agentic AI features that help customers complete portal tasks and navigate next‑best actions, • Co‑own the product vision and roadmap, working closely with the Product Group Manager and working in a “two‑in‑a‑box” model with the business Product Manager., • Collaborate closely with the Customer Integrations Product Owner to ensure seamless end‑to‑end customer experiences across the products., • Align with peer Product Owners and Product Group Managers to support cross‑product initiatives and dependencies., • Stay abreast of emerging technologies, digital experience trends, and competitor capabilities in customer portals and logistics platforms., • Help lead the team into AI‑enabled product development by identifying practical use cases, shaping AI‑informed product features, and embedding responsible, value‑driven AI thinking into product delivery., • Small enhancements and usability improvements, • Platform upgrades and modernization, • Security and compliance improvements, • Have a passion for creating intuitive, customer‑facing digital experiences that make complex processes feel simple., • Bring creativity, fresh thinking, and a willingness to challenge convention in pursuit of better solutions., • Are energized by the opportunity to exceed customer expectations through thoughtful, innovative product experiences., • Strong experience as a Product Owner in agile environments., • Strong understanding of digital platforms, portals, or customer‑facing applications., • Ability to balance strategic priorities with continuous delivery and operational needs., • Strong stakeholder engagement skills across business and technology teams., • Experience working in globally distributed and matrixed organizations., • Experience in a regulated environment such as healthcare logistics, is highly desirable., • Demonstrated ability to lead teams into AI‑enabled product development, translating emerging AI capabilities into practical product opportunities and delivery approaches., • Customer‑facing portals that increasingly differentiate World Courier from competitors through intuitive, high‑value, globally consistent digital experiences., • Strong alignment with integrations and backend systems, enabling seamless customer journeys., • Continuous delivery of incremental value through enhancements, upgrades, and innovation., • Visible progress toward AI‑enabled product capabilities that improve customer experience, team effectiveness, and operational efficiency., • Increased customer adoption of digital channels, with measurable shifts from manual to self‑service interactions., • High stakeholder engagement and improved customer satisfaction., • Play a key role in a re‑imagined IT function., • Work with smart, committed people who care about doing the right thing., • Shape a modern, people‑centred, visible, high‑impact, customer‑facing function., • Work within a collaborative, product‑led organization driving digital transformation., • Make a real difference to how people experience technology every day., • Work in a purpose‑driven business that makes a difference to people’s lives, delivering essential pharma logistics services., • 10+ years of experience in product management, product strategy, commercialization, innovation, marketing, or a related field required., • 5+ years of experience in a management capacity required., • Certification in project management, customer success management, service management, agile delivery, or product implementation preferred., • ntation settings. Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies: World Courier Management Ltd. Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodations requests will not be returned. #J-18808-Ljbffr

Job Description Summary Job Description ROC Technical Lead - Remote Operations Center (Wind Energy) Barcelona, Spain About us At GE Vernova, you are part of a global mission to electrify the world and accelerate the transition to more sustainable energy. With a legacy of engineering excellence and innovation, you help deliver reliable, affordable, and lower‑carbon power that supports communities, industries, and everyday life. Your work directly contributes to shaping the future of energy. About the role As a ROC Technical Lead, you support the safe and efficient operation of advanced offshore wind assets from a remote operations center. You play a key role across both commissioning and service phases, helping ensure turbines perform reliably throughout their lifecycle. You work closely with site teams and engineering experts to detect, analyze, and resolve technical issues, ensuring stable operations and continuous improvement. What you'll do • Monitor turbine performance and respond to alarms or abnormal conditions, • Support commissioning and service activities through remote diagnostics and troubleshooting, • Assist field teams in resolving technical issues and restoring performance, • Escalate complex issues with clear and structured technical information, • Collaborate with engineering and support teams to resolve problems, • Analyse operational data to identify faults, trends, and improvement opportunities, • Support reporting and communication of technical findings, • Contribute to process improvement and operational optimisation, • Support grid outages when required, prioritising safety and compliance, • Work on a rotating weekday shift schedule with occasional on‑call support during weekends and public holidays What you bring • Bachelor's or Master's degree in Engineering, or equivalent experience in the wind energy sector, • Hands‑on experience with wind turbines or similar electromechanical systems in operational environments, • Ability to read electrical schematics and apply them in troubleshooting and field support situations, • Experience with SCADA systems and other digital monitoring tools, • Strong analytical and problem‑solving skills with clear technical communication, calm structured approach under pressure, and a collaborative, proactive mindset, • Availability to travel up to 20% of the time, if required., • Fluent English (spoken and written), willingness to relocate to Barcelona and EU work eligibility. Nice to have • Control room or remote operations experience, • Offshore wind or commissioning experience, • Exposure to advanced turbine control systems (e.g., MarkVIe or similar), • Experience working in multicultural teams, • Fluent in Spanish (spoken and written) Ways of working You work on a rotating weekday shift schedule (Monday to Friday), covering morning and afternoon shifts. You also take part in an on‑call rotation for occasional weekend and public holiday support. Our culture At GE Vernova, you help drive the transition to a more sustainable energy future. Every contribution matters as we work to deliver reliable power worldwide. We support your growth through learning, development, and internal mobility, helping you build a career that evolves with you. We are committed to inclusion and diversity, creating an environment where everyone can thrive and contribute. Additional Information Relocation Assistance Provided: No GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. #J-18808-Ljbffr

En FBM & Asociados, despacho especializado en Derecho de Sucesiones y en fase de expansión nacional, buscamos incorporar un/a Teleoperador/a de Atención Telefónica y Gestión de Citas para formar parte de nuestro equipo. Buscamos una persona con experiencia en atención al cliente y gestión telefónica, excelentes habilidades de comunicación y una clara orientación al servicio. La persona será responsable de atender a potenciales clientes que ya han contactado con el despacho, recoger la información inicial sobre su caso y acompañarlos durante el primer contacto, asegurando la correcta concertación de citas con los abogados especialistas. No se requiere realizar asesoramiento jurídico, sino ofrecer una primera atención profesional, cercana y empática, y garantizar una correcta gestión y seguimiento de cada lead. Funciones principales • Gestión y atención de leads procedentes de aseguradoras, funerarias y red de colaboradores., • Atención telefónica a potenciales clientes y recogida de la información básica necesaria sobre su caso., • Explicación inicial del funcionamiento del despacho y de los siguientes pasos del proceso, sin realizar asesoramiento jurídico., • Identificación de las necesidades iniciales del potencial cliente y correcta transmisión de la información al equipo jurídico., • Concertación, gestión y coordinación de citas con los abogados especialistas., • Seguimiento de leads pendientes de contacto o de concertación de cita., • Confirmación y seguimiento de las citas programadas para favorecer la asistencia., • Coordinación con el equipo jurídico para garantizar un correcto traspaso de la información., • Registro y actualización de llamadas, leads, contactos y citas en el sistema de gestión., • Seguimiento de los principales indicadores de actividad y cumplimiento de los objetivos establecidos. KPIs del puesto La posición tendrá objetivos vinculados, entre otros, a los siguientes indicadores: • Número de leads atendidos., • Tiempo medio de primera respuesta., • Ratio de conversión de leads en citas., • Número de citas concertadas., • Porcentaje de asistencia a las citas., • Nivel de satisfacción de los potenciales clientes., • Cumplimiento de los objetivos mensuales. Perfil requerido • Mínimo 2 años de experiencia en atención telefónica, call center, atención al cliente o posiciones similares., • Experiencia en gestión de llamadas y contacto directo con clientes o potenciales clientes., • Excelentes habilidades de comunicación verbal, escucha activa y empatía., • Capacidad para generar confianza y ofrecer una atención cercana y profesional, especialmente ante situaciones sensibles., • Capacidad para gestionar un volumen elevado de llamadas de forma organizada y eficiente., • Perfil orientado al cliente, resolutivo y con gran atención al detalle., • Capacidad para trabajar con objetivos y métricas de rendimiento., • Buenas habilidades de organización y seguimiento., • Manejo de herramientas informáticas y sistemas CRM., • Se valorará experiencia previa en sector jurídico, asegurador, servicios profesionales o servicios post mortem., • Se valorará especialmente experiencia en concertación y gestión de citas.