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About the job Remote Travel Customer Representative Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato. We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry. Key Responsibilities • Assist clients remotely via email, phone, and messaging platforms, • Answer travel-related inquiries in a clear, professional, and friendly manner, • Support itinerary updates, cancellations, changes, and special requests, • Provide guidance on destinations, travel requirements, and agency procedures, • Monitor upcoming trips and proactively communicate with clients when needed, • Resolve issues efficiently while maintaining a positive customer experience Ideal Candidate • Strong written and verbal communication skills, • Customer service experience (travel, hospitality, call center, or support roles preferred), • Highly organized, dependable, and detail-oriented, • Comfortable working independently in a remote environment, • Able to learn new systems, tools, and processes quickly, • Passionate about xcskxlj travel and helping others travel with confidence What We Offer • 100% remote, work-from-home position, • Full training and ongoing support, • Growth opportunities within a travel-focused company, • Access to travel-related perks and industry discounts, • Supportive and collaborative remote team environment #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Grupo Avisa busca un perfil Senior operativo para liderar el bloque de Call Center (Citas y Planificación) y actuar como referente técnico y de procesos. Se valorará experiencia en centralitas, CRM y herramientas de ticketing, con capacidad para formar a futuros fichajes y mantener la excelencia

pAVATR is seeking a CRM Specialist/Manager to join our Madrid-based Europe Overseas Business Development Team. You will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. /ppYou will supervise daily call center operations, ensure service quality, resolve escalated complaints within 24 hours, manage the knowledge base, and design training programs to boost team performance and customer satisfaction. /p #J-18808-Ljbffr

AZUL HANDLING, in co-operation with our partner airline RYANAIR, is currently looking for an IT SUPPORT TECHINICIAN on a full-time permanent basis to join our Head Office team in Seville, Spain. Azul Cultural Identity:The Azul Way! Azul has a vision, which is “To be the leading handling company in Spain!” Our mission is to become a referent in our market, ensuring we provide our customers the highest safety standards and the best customer experience in the industry, having the ongoing development of our people as the cornerstone of our success! Through our 5 strategic pillars (People, Excellence, Integrity, Innovation, Eco) we ensure the Azul cultural identity is applied and embraced in all aspects of our business. THE ROLE Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura. If you are hired, you’ll support in IT issues on developing tools, monitoring and maintaining the computer systems and networks for all our airports and in our Headquarters! This person will offer support to plan, install and configure complete IT systems (e.g. hardware, software, internet etc.), diagnose hardware and software faults and solve technical and applications problems in each airport and in our Headquarters. Duties & responsibilities (included but not limited to): • Setting of all IT designs throughout the Company, including the responsibility to directly manage the supply, purchase and installation on site and by itself, of all the necessary infrastructure and systems at all airports and offices throughout Spain, • The selected candidate will be primarily and directly responsible for carrying out the necessary telecommunications installations, installation of cable channeling, network and data cabling, fibre-optics, connection of different types of hardware, software, cables and connectors in new and existing airports, • Ongoing monitoring and maintaining computer systems and networks evaluating new technology needs for all departments and resource optimization, • Helpdesk tasks of remote technical assistance to employees with daily tasks (P.E: Setting up new users’ accounts and profiles and dealing with password issues, printer connections, etc.), • Manage the business relationships and contracts with telephone, IT and network companies Are you ready? xcskxlj Working as part of a team, you will be hard working and flexible to achieve a safe and quality service in passenger service and to facilitate the development of operations by promoting a positive working environment, ensuring that all our valued passengers enjoy a pleasant journey with any of the airlines of the Ryanair Group on each and every one of their flights! Requirements • Bachelor’s degree in Computer Science,Profesional Studies or related field, • Work experience in different areas (business, data, applications and technology), • Fluent Spanish and English required (knowledge of other languages wil be considered an advantage), • 1 year of demonstrated experience in a company’s IT department in a fast-paced environment is required, • Have performed different tasks and not only answering the call center and help desk, • Work experience in different domains (business, data, applications and technology), • Experience in IT installations (hardware and software), structured cabling and certifications, • Ability to solve problems quickly, • Ability to prioritize and work with multiple tasks/projects simultaneously, • Ability to work independently, requiring minimal supervision, • Flexibility to travel, sometimes at short notice, • Flexible to support unexpected situations in our operations (sometimes weekends and holidays), • Live in Seville is required, • Permanent full-time contract, • Working in a young, responsible department and in a multinational environment #J-18808-Ljbffr

AVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. CRM system operation and work order management. Minimum 2-3 years of experience in call center operations, customer service or CRM

ppAVATR, a premium intelligent electric vehicle brand, is seeking a CRM Specialist/Manager to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. /p h3What you will do: /h3 p1. Daily Operations Monitoring KPI Management /p ul liSupervise daily operations of in-house or outsourced call center teams. /li liTrack and report on core operational KPIs including: /li liCall answer rate and abandonment rate. /li liAverage speed of answer (ASA) and average handling time (AHT). /li liWork order closure rate and first contact resolution (FCR). /li liCustomer satisfaction (CSAT) score. /li liGenerate daily, weekly and monthly operational performance reports. /li liIdentify operational bottlenecks and implement process improvements to meet requirements. /li /ul p2. Service Quality Assurance Standard Compliance /p ul liConduct regular quality audits through call recording monitoring, customer follow-up calls and work order review. /li liProvide constructive feedback and coaching to customer service representatives on service attitude, communication skills and problem-solving techniques. /li liAnalyze quality trends and identify training needs for the team. /li liEnsure all customer interactions comply with brand standards, company policies and local regulatory requirements. /li liDrive continuous improvement in service quality and customer experience. /li /ul p3. Escalated Complaint Resolution Crisis Management /p ul liServe as the primary escalation point for complex customer complaints and emergency service incidents. /li liCoordinate cross-functional resources (technical, service, parts) to resolve escalated issues within 24 hours. /li liConduct root cause analysis for high-impact customer complaints and implement preventive measures. /li liMaintain detailed records of escalated cases and track resolution progress until closure. /li /ul p4. Knowledge Base Management Information Synchronization /p ul liCollaborate with headquarters and regional technical, service and parts teams to develop and maintain the call center knowledge base. /li liUpdate and validate content including frequently asked questions (FAQs), troubleshooting guides, policy explanations, product information and service procedures. /li liEnsure all knowledge base content is accurate, up-to-date and easily accessible to customer service representatives. /li /ul p5. Training Performance Management /p ul liDesign and deliver comprehensive onboarding training programs for new call center employees covering: /li liBrand standards and service etiquette /li liProduct knowledge and vehicle features /li liCRM system operation and work order management /li liCustomer service skills and complaint handling techniques /li liDevelop and implement ongoing training programs to enhance team capabilities. /li liDesign and execute performance-based incentive schemes to motivate the team. /li /ul h3What you will bring: /h3 ul liBachelor's degree in Business Administration, Communications or related field. /li liMinimum 2-3 years of experience in call center operations, customer service or CRM management. /li liProven experience in KPI monitoring and service quality management. /li liProficiency in both English and Spanish. /li liStrong problem-solving skills and ability to handle high-pressures situations. /li liExperience with CRM systems (Salesforce, Dynamics or similar) and call center software. /li liAdvanced proficiency in MS Office (Excel, Word, PowerPoint). /li /ul pCRM Specialist/Manager – Cañada Rosal, Andalucía, Spain /p /p #J-18808-Ljbffr

About the job Remote Travel Customer Representative We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry. Key Responsibilities Assist clients remotely via email, phone, and messaging platforms Answer travel-related inquiries in a clear, professional, and friendly manner Support itinerary updates, cancellations, changes, and special requests Provide guidance on destinations, travel requirements, and agency procedures Monitor upcoming trips and proactively communicate with clients when needed Resolve issues efficiently while maintaining a positive customer experience Ideal Candidate Strong written and verbal communication skills Customer service experience (travel, hospitality, call center, or support roles preferred) Highly organized, dependable, and detail-oriented Comfortable working independently in a remote environment Able to learn new systems, tools, and processes quickly xcskxlj Passionate about travel and helping others travel with confidence What We Offer 100% remote, work-from-home position Full training and ongoing support Growth opportunities within a travel-focused company Access to travel-related perks and industry discounts Supportive and collaborative remote team environment Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Necesito incorporar un perfil muy específico para liderar operativamente el bloque de bCall Center (Citas y Planificación) /b.No busco un coordinador de equipo, sino un bperfil Senior operativo /b que aporte la experiencia técnica y de proceso que ahora mismo no tenemos internamente.Necesito a al

ph3AZUL HANDLING /h3 pIn co-operation with our partner airline bRYANAIR /b, we are currently looking for an bIT SUPPORT TECHINICIAN /b on a full-time permanent basis to join our Head Office team in Seville, Spain. /p pAzul Cultural Identity: bThe Azul Way! /b Azul has a vision, which is “To be the leading handling company in Spain!” Our mission is to become a referent in our market, ensuring we provide our customers the highest safety standards and the best customer experience in the industry, having the ongoing development of our people as the cornerstone of our success! Through our five strategic pillars (People, Excellence, Integrity, Innovation, Eco) we ensure the Azul cultural identity is applied and embraced in all aspects of our business. /p h3The Role /h3 pIf you are hired, you’ll support IT issues on developing tools, monitoring and maintaining the computer systems and networks for all our airports and in our Headquarters! This person will offer support to plan, install and configure complete IT systems (e.g. hardware, software, internet etc.), diagnose hardware and software faults and solve technical and applications problems in each airport and in our Headquarters. /p h3Duties Responsibilities (included but not limited to) /h3 ul liSetting of all IT designs throughout the Company, including the responsibility to directly manage the supply, purchase and installation on site and by itself, of all the necessary infrastructure and systems at all airports and offices throughout Spain /li liThe selected candidate will be primarily and directly responsible for carrying out the necessary telecommunications installations, installation of cable channeling, network and data cabling, fibre‑optics, connection of different types of hardware, software, cables and connectors in new and existing airports /li liOngoing monitoring and maintaining computer systems and networks evaluating new technology needs for all departments and resource optimization /li liHelpdesk tasks of remote technical assistance to employees with daily tasks (e.g. Setting up new users’ accounts and profiles and dealing with password issues, printer connections, etc.) /li liManage the business relationships and contracts with telephone, IT and network companies /li /ul pAre you ready? Working as part of a team, you will be hard working and flexible to achieve a safe and quality service in passenger service and to facilitate the development of operations by promoting a positive working environment, ensuring that all our valued passengers enjoy a pleasant journey with any of the airlines of the Ryanair Group on each and every one of their flights! /p h3Requirements /h3 ul liBachelor’s degree in Computer Science, Professional Studies or related field /li liWork experience in different areas (business, data, applications and technology) /li liFluent Spanish and English required (knowledge of other languages will be considered an advantage) /li li1 year of demonstrated experience in a company’s IT department in a fast-paced environment is required /li liHave performed different tasks and not only answering the call center and help desk /li liWork experience in different domains (business, data, applications and technology) /li liExperience in IT installations (hardware and software), structured cabling and certifications /li liAbility to solve problems quickly /li liAbility to prioritize and work with multiple tasks/projects simultaneously /li liExcellent communication skills /li liAbility to work independently, requiring minimal supervision /li liFlexibility to travel, sometimes at short notice /li liValid driver’s license (B) /li liFlexible to support unexpected situations in our operations (sometimes weekends and holidays) /li liLive in Seville is required /li /ul h3Benefits /h3 ul liPosition available immediately /li liPermanent full-time contract /li liWorking in a young, responsible department and in a multinational environment /li /ul /p #J-18808-Ljbffr

AVATR is seeking a CRM Specialist/Manager to join our Madrid-based Europe Overseas Business Development Team. Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud. You will support AVATR’s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations. xcskxlj You will supervise daily call center operations, ensure service quality, resolve escalated complaints within 24 hours, manage the knowledge base, and design training programs to boost team performance and customer satisfaction. #J-18808-Ljbffr

ppHola, somos Servinform, empresa de servicios especializada en proyectos de BPO y Call Center, formada por más de 9.000 profesionales y que gestiona servicios para más de 1.500 empresas clientes, apuesta por mejorar y acelerar la transformación digital de nuestra empresa y de nuestros clientes, lo que nos lleva a tener que adaptar la estructura del departamento de IT Corporate. /p pBuscamos incorporar un/a bConsultor/a Senior SAP S/4HANA Public Cloud /b con experiencia en los módulos FI, MM y SD, para participar en la evolución, soporte y mejora continua de los procesos de negocio de la compañía. Si disfrutas analizando procesos, resolviendo incidencias complejas y trabajando de forma cercana con negocio y tecnología, esta puede ser tu oportunidad. /p h3¿Cuál será tu misión? /h3 pSerás una pieza clave en la gestión, configuración y evolución del entorno SAP S/4HANA Cloud de la compañía, asegurando el correcto funcionamiento de los procesos financieros, compras y ventas, así como la mejora continua de las integraciones y operaciones del sistema. /p h3¿Qué harás en tu día a día? /h3 ul liDar soporte funcional y técnico sobre SAP S/4HANA Public Cloud. /li liConfigurar y parametrizar procesos en los módulos FI, MM y SD. /li liAnalizar y optimizar procesos de negocio junto a las áreas de Finanzas, Compras y Ventas. /li liResolver incidencias funcionales y técnicas relacionadas con SAP. Supervisar integraciones y procesos automáticos del sistema. /li liGestionar y mantener integraciones mediante SAP CPI. /li liElaborar consultas, extracción y análisis de datos. /li liParticipar en proyectos evolutivos y mejoras continuas del entorno SAP. /li liCoordinar ventanas de mantenimiento y validar despliegues en entorno Cloud. /li liDocumentar procesos, configuraciones e incidencias. Coordinarse con SAP y proveedores externos cuando sea necesario. /li liExperiencia en torno a 4 años trabajando con SAP S/4HANA Public Cloud. /li liExperiencia sólida en configuración y parametrización SAP. /li liConocimiento avanzado de los módulos: FI (Finanzas) MM (Compras y materiales) SD (Ventas y distribución) /li liCapacidad para entender y configurar procesos end-to-end. /li liExperiencia trabajando con SAP CPI e integraciones. Conocimientos de APIs e interfaces SAP. /li liCapacidad analítica y orientación a la resolución de problemas. /li liExperiencia dando soporte y trabajando con usuarios de negocio. /li liContrato Indefinido. /li liJornada Completa de 40h/semana en horario de L-J 9-15 y 16-18:15 V 8-15. /li liConvenio de Consultoría. /li liSalario en función de experiencia y conocimiento a aportar. /li liModalidad de de trabajo: híbrido. Tipo mixto: 2 en oficina y 3 teletrabajo. /li liPortal de beneficios y descuentos para empleados. /li /ul pEste no es un rol más. Es la oportunidad de definir cómo una compañía utiliza su información para crecer, decidir y evolucionar. Aquí no vienes a encajar en un modelo. Vienes a construirlo. /p pInscribete si crees que puedes encajar. /p pNingún sector de nuestra sociedad puede ser entendido sin la igualdad entre hombres y mujeres, así como la integración de las personas con discapacidad. Por eso, en Grupo Servinform enfocamos la igualdad y diversidad como un factor elemental para el progreso social, trabajando día a día para cumplir este objetivo. /p h3Requisitos imprescindibles /h3 pExperiencia mínima de 4 años trabajando con SAP S/4HANA Public Cloud. Experiencia sólida en configuración y parametrización SAP. Conocimiento avanzado de los módulos: FI (Finanzas) MM (Compras y materiales) SD (Ventas y distribución). Capacidad para entender y configurar procesos end-to-end. Experiencia trabajando con SAP CPI e integraciones. Conocimientos de APIs e interfaces SAP. Capacidad analítica y orientación a la resolución de problemas. Experiencia dando soporte y trabajando con usuarios de negocio. Valoraremos especialmente Conocimientos de ABAP Cloud. Experiencia en SAP BTP. Certificaciones SAP S/4HANA Cloud. Experiencia en proyectos internacionales. Conocimiento de procesos financieros y cierres contables. /p h3¿Qué ofrecemos? /h3 pParticipación en proyectos estratégicos y entornos Cloud de última generación. Estabilidad y desarrollo profesional. Trabajo en un entorno colaborativo y altamente especializado. Participación activa en la evolución tecnológica de la compañía. Modalidad de trabajo híbrida/remota (según proyecto). Salario competitivo acorde a experiencia y conocimientos. Buscamos personas que… Disfruten resolviendo retos complejos. Tengan visión funcional y técnica. Sean proactivas y orientadas a mejora continua. Sepan comunicarse con perfiles técnicos y de negocio. Trabajen bien en equipo y con autonomía. /p /p #J-18808-Ljbffr

Dutch & English Account Executive | Madrid, Spain (Hybrid) ¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan. Location: Madrid, Spain Work Model: Hybrid (can be remote after training period) Employment Type: Permanent About the Role Join a fast-growing tech company as an Account Executive, managing the full sales cycle for the Dutch market. You'll work with inbound leads, conduct client meetings, manage free trials, and close deals while collaborating with the Customer Experience team. What We Offer • Permanent contract, • Hybrid work model (remote possible after training period), • Comprehensive training in Madrid, • Career growth opportunities, • Flexible benefits package, • Referral bonus, • Modern office with snacks, fruit, team lunches, sports & community activities, • Paid travel for required on-site visits Requirements • Native or fluent Dutch (C1-C2), • Fluent English (C1+), • Currently living in Spain, • 1–6 years of experience in Sales, Business Development, SDR, BDR, or Call Center roles, • Confident with cold calling and outbound sales, • KPI-driven and target-oriented Responsibilities xcskxlj • Manage the full sales cycle from prospecting to closing, • Conduct client meetings and product presentations, • Guide customers through free trials, • Close subscriptions and hand over clients to the Customer Experience team, • Follow up and convert assigned leads efficiently Interested? Apply now or send your CV to #J-18808-Ljbffr

Buscamos teleoperadores en turno de tarde para nuestro call center situado en Sevilla. Ofrecemos jornadas de 16 y 20 horas semanales con sueldos netos de hasta 646.22 euros netos y aparte comisiones por venta y bonos.

Coordinadores/as de Call Center. Colaborar con la Responsable de Operaciones de Call Center en iniciativas de optimización y crecimiento. COORDINADOR/A DE CALL CENTER (m/f/d).

Jefe-a de Zona con una visión altamente comercial y estratégica para liderar nuestras operaciones de venta telefónica. Perfil Buscado - Experiencia sólida como responsable o Jefe de Call Center, preferiblemente en entornos de venta directa o sector educativo.

Company:Assetara LimitedLocation:Remote / In-office (Global)Job Type:Full-time / Independent ContractorCompensation:Performance-based (High Commissions + Uncapped Network Bonuses + Milestone Payouts) + Expense Compensation upon KPI AchievementABOUT ASSETARA LIMITEDAssetara Limited is an innovative i

Desde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral.

Servinform es una empresa dedicada a la gestión de servicios de call center y BPO en España.Buscamos personal para apoyar a una entidad bancaria que ofrece financiación al consumidor.Se ofrece contrato indefinido y una jornada de 30 horas semanales en turno de tarde, de 15:00 a 21:00, de lunes a

Puesto de teleoperador o administrativo para la gestión de rutas en un call center de teleasistencia.

El puesto requiere un uso avanzado de los programas del call center y la capacidad de optimizar los procesos diarios.

Se busca personal para atender a clientes de taller en el área de postventa de automoción en Sevilla.Compruebe a continuación si tiene lo necesario para esta oportunidad y, si es así, envíe su solicitud lo antes posible.El trabajo consiste en ofrecer una atención cercana y profesional por tel�

Experiencia en entorno call center de venta, gestionando: equipos grandes o múltiples equipos, supervisores / mandos intermedios. Conocimiento de operativa comercial call center. Al menos 7 años en entorno call center de venta gestionando equipos grandes o múltiples y supervisores / mandos interm

Job Overview:As a Freelance Data Center Technician,you will play a key role in delivering on-demand support to our global data centers. Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We’re looking for someone with deep e

A global data center services provider is seeking a Data Center Technician in Granada, Spain, to provide on-site technical support at local facilities. Candidates should have hands-on experience in data center operations, strong communication skills, and be available for flexible hours, including we

Herramientas de análisis: o Power BI o Excel (nivel avanzado/intermedio alto)· Gestión de KPIs y modelos de negocio· Conocimiento de operativa comercial call center· Experiencia real con la aplicación de la IA en procesos de televenta, recepción y/o emisión, participación en proyectos de IA

El Centro Tecnológico del Notariado, constituido en 2002 por el Consejo General del Notariado (CGN), es la entidad encargada de liderar la transformación digital de la corporación notarial de nuestro país.Como socio tecnológico del CGN, desarrollamos soluciones digitales avanzadas, seguras y ef

COORDINADOR/A DE CALL CENTER (m/f/d)¿QUIÉNES SOMOS?En Albali Centros de Formación y Albali Business School creemos que la formación puede cambiar vidas. A QUIÉN BUSCAMOS?Buscamos incorporar a dos Coordinadores/as de Call Center para liderar y acompañar a nuestros equipos de Asesoras Comerciale

Para incorporarse a una importante multinacional líder en su sector buscamos un/a Responsable Regional de Call Center¿Cuál será tu misión?Serás responsable de la gestión integral de la operación de Call Center, liderando un equipo inicial de 15 personas con un plan de crecimiento progresivo

NUESTRO/A COLEGA IDEAL Nos encajaría especialmente una persona con: 3-5 años de experiencia coordinando equipos de ventas telefónicas o Call Center. COORDINADOR/A DE CALL CENTER (m/f/d) ¿QUIÉNES SOMOS? En Albali Centros de Formación y Albali Business School creemos que la formación puede camb

En la Región de Cataluña, buscamos incorporar un/a Responsable de Call Center para liderar nuestro equipo de atención comercial y contribuir al crecimiento y excelencia operativa de nuestro negocio. Liderar, motivar y desarrollar al equipo de Call Center. Experiencia previa gestionando equipos de

Experiencia previa mínima de 2-3 años en roles de coordinación, Team Leader, Supervisor o posición intermedia en entornos de Call Center. Actualmente buscamos incorporar a un/a Call Center & Back Office - Team Leader para unirse a su equipo corporativo, contribuyendo a la excelencia en la gesti�

Asesoramiento y venta de vehículos, gestión de clientes y seguimiento del proceso comercial.