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Job Description Summary Job Description ROC Technical Lead - Remote Operations Center (Wind Energy) Barcelona, Spain About us At GE Vernova, you are part of a global mission to electrify the world and accelerate the transition to more sustainable energy. With a legacy of engineering excellence and innovation, you help deliver reliable, affordable, and lower-carbon power that supports communities, industries, and everyday life. Your work directly contributes to shaping the future of energy. About the role As a ROC Technical Lead, you support the safe and efficient operation of advanced offshore wind assets from a remote operations center. You play a key role across both commissioning and service phases, helping ensure turbines perform reliably throughout their lifecycle. You work closely with site teams and engineering experts to detect, analyze, and resolve technical issues, ensuring stable operations and continuous improvement. What you'll do • Monitor turbine performance and respond to alarms or abnormal conditions, • Support commissioning and service activities through remote diagnostics and troubleshooting, • Assist field teams in resolving technical issues and restoring performance, • Escalate complex issues with clear and structured technical information, • Collaborate with engineering and support teams to resolve problems, • Analyse operational data to identify faults, trends, and improvement opportunities, • Support reporting and communication of technical findings, • Contribute to process improvement and operational optimisation, • Support grid outages when required, prioritising safety and compliance, • Work on a rotating weekday shift schedule with occasional on-call support during weekends and public holidays What you bring • Bachelor's or Master's degree in Engineering, or equivalent experience in the wind energy sector, • Hands-on experience with wind turbines or similar electromechanical systems in operational environments, • Ability to read electrical schematics and apply them in troubleshooting and field support situations, • Experience with SCADA systems and other digital monitoring tools, • Strong analytical and problem-solving skills with clear technical communication, calm structured approach under pressure, and a collaborative, proactive mindset, • Availability to travel up to 20% of the time, if required., • Fluent English (spoken and written), willingness to relocate to Barcelona and EU work eligibility. Nice to have • Control room or remote operations experience, • Offshore wind or commissioning experience, • Exposure to advanced turbine control systems (e.g., MarkVIe or similar), • Experience working in multicultural teams, • Fluent in Spanish (spoken and written) Ways of working You work on a rotating weekday shift schedule (Monday to Friday), covering morning and afternoon shifts. You also take part in an on-call rotation for occasional weekend and public holiday support. Our culture At GE Vernova, you help drive the transition to a more sustainable energy future. Every contribution matters as we work to deliver reliable power worldwide. We support your growth through learning, development, and internal mobility, helping you build a career that evolves with you. We are committed to inclusion and diversity, creating an environment where everyone can thrive and contribute. Join us If you want to work at the forefront of wind energy and help shape the future of global power systems, this is your opportunity to make an impact. Additional Information Relocation Assistance Provided: No GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. #J-18808-Ljbffr

We are looking for a “Project Support to Research” to join IBEC in the frame of the project “Plataforma ISCIII Biomodelos y Biobancos” (PTC23/00002) within the call Plataformas ISCIII de apoyo a la I+D+I en Biomedicina y Ciencias de la Salud. The project is supported by the Instituto de Salud Carlos III. Project Support to Research to oversee and give support to the research projects and activities within the Platform ISCIII of Biomodels and Biobanks. The extent of duties include: • Liaising between project and funders; coordination between sites within international projects; coordinating and overseeing project reporting; keeping track of project agendas and deadlines., • Assistance in identifying new project opportunities for the research lines assigned., • Support in the definition of project goals, advising on project partners, preparation of budget, support on proposal writing and submission., • Mange the outcome of the research lines within the available budget., • Bsc and Msc in Experimental Science or Biology., • Demonstrable experience in management of projects, • Minimum 1 year of demonstrable experience in the framework of support research infrastructures at national and international level, • Minimum 1 year of demonstrable experience in biobank space backgrounds, • Full command of English., • Competencies: Communication, teamwork, proactivity, customer orientation, planning and organizational skills., • Number of available positions: 1, • Starting date: as soon as possible, • Working conditions:, • Full-time, fixed-term contract linked to the project “Plataforma ISCIII Biomodelos y Biobancos y Biomodelos, PTC23/0002” until 30/06/2027. Possibility of extension until December 2028 subject to new funding., • Measures to reconcile work and family life (maternity and paternity leave, flexible schedule working hours, 23 working days of paid holidays, 9 leave days for personal matters, among others)., • IBEC ensures equality of access to professional development opportunities irrespective of employment status, length at IBEC or other factors. The IBEC’s yearly training catalogue offers a wide range of training in technical and transferable skills including mobility grants and a Mentoring programme., • Stimulating, interdisciplinary research and high-quality international scientific environment., • Induction programme to facilitate incorporation at IBEC and additional support is provided for foreigners to obtain Visa-working permit and to install in Barcelona. If you have any further question regarding your application, please contact us at jobs@ibecbarcelona.eu IBEC is committed to the principles of the Code of Conduct for the Recruitment of Researchers of the European Commission and the Open, Transparent and Merit based Recruitment principles (OTM-R) https://ibecbarcelona.eu/careers-at-ibec/jobs/ Our strength and excellence as an international transdisciplinary Research Institute are based on diversity. Being an equal opportunity employer, we are committed to diversity and inclusion, so that we support employees irrespective of their gender, nationality, religion, disabilities, age, sexual identity or cultural and socioeconomic background. Visit our devoted webpage on Equality, Diversity and Inclusion. For candidates with children that come from outside Barcelona, we offer babysitting services during the interview, so you don’t have to worry about anything else than doing a good interview. Contact us if you are interested in this service. In categories where women are underrepresented, such as Group Leader positions, and with the aim of ensuring gender balance in recruitment processes, women candidates must represent at least 50% of those interviewed for Junior-level positions and 40% for Senior-level positions, provided they have CVs comparable to those of male candidates. At the end of the evaluation process, in cases of equal merit, preference will be given to women candidates. IBEC, as a signatory of the San Francisco Declaration on Research Assessment (DORA), will consider, especially for early-stage investigators, much more the scientific content of research outputs, than publication metrics or the identity of the journal in which it were published. IBEC guarantees that candidates’ personal data are processed in accordance with the requirements of the EU General Data Protection Regulation (GDPR) and Law 3/2018 on Data Protection. Personal data will be processed solely for the purposes of the selection process. The Institute for Bioengineering of Catalonia, IBEC is an interdisciplinary research center focused on Bioengineering and Nanomedicine based in Barcelona. IBEC is one of the top research institutions named as a Severo Ochoa Research Centre by the Ministry of Science, Universities and Innovation, which recognizes excellence at the highest international level in terms of research, training, human resources, outreach and technology transfer. IBEC’s mission is to develop international high-quality interdisciplinary research that, while creating knowledge, contributes to making a better quality of life, improving health and creating wealth. A close link with key universities, reference hospitals and corporations, are assets that facilitate achieving the mission. IBEC was established in 2005 by the Generalitat de Catalunya (Autonomous Government of Catalonia), the University of Barcelona (UB) and the Technical University of Catalonia (UPC). IBEC is located within the Barcelona Science Park and is managing 3.800 square meters facilities, with an annual budget of 22 Mio€; 4.150 square meters of facilities; 21 research groups and a team of researchers and support services of 400 people from 35 different countries. www.ibecbarcelona.eu #J-18808-Ljbffr

Job Title: Operations Manager - (Spanish speaking) - Onsite - IN02 The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Experience the power of a game-changing career Want to be part of an innovative and growing team?We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Operations Manager onsite in Barcelona you will be part of our team of game-changers who are powering the brands of the future. In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Operations Manager on our team, you will: • Continuous improvement of processes., • Improvement and monitoring operational processes., • Carrying out the necessary steps, updating/monitoring of internal regulations., • Participation and coordination of quality processes., • Monitoring and compliance in quality processes., • Management and optimization of operations., • Managing and supervising personnel., • Optimization of work processes and staff productivity., • Cost management, • Collect metrics, analyze these and report to customers., • Do regular reporting to the Office/Project Manager. Report all serious issues as well as possible monetary exposure to Office/Project manager or person replacing him immediately along with suggestions for addressing the problem., • Organize and optimize shifts., • Review dimensioning forecasts, carry out deviation and needs analysis (WFM)., • Identify individual and common training needs and deliver appropriate personalized/common training based on Team Leader’s needs., • Conduct regular coaching sessions as well as refresher training for Team Leaders to maintain product/tools knowledge and make them successful at their day-to-day work., • Be the main contact person for Concentrix management/administration, client on department related matters., • Lead TL meetings, coordinate leadership team actions, be a judge if no common agreements., • Participate in Concentrix management meetings according to invitations from higher management., • Ensure a positive and goal-oriented team spirit in the department., • Follow and promote Concentrix values., • Take ownership of department success and failures., • Possess previous experience working within a call center environment with a min of 2 years of experience as a manager/supervisor., • Have excellent organizing and leadership skills., • Possess excellent team management skills., • Have outstanding communication and interpersonal abilities., • Possess advanced skills in MS Office., • Are self-motivated with a results-driven approach., • Speak English and Spanish fluently., • Ability to implement and manage change., • Analytical skills with a good command of excel. Share our values of commitment, unity, integrity, recognition, and WOW. • Ability to implement and manage change., • Strong communication skills We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long‑term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: Full time 39 hours/week permanent contract: Monday to Friday from 09:00 to 18:00 Compensation: base salary of 32.662,92 euros gross/year + up to 5.000 euros gross/year in bonus + Medical Insurance + Ticket Restaurant Card Great office location in Barcelona Full paid training about the company and the project you will be working on- Career development program and specialized courses At Concentrix , we invest in our game‑changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Concentrix is an equal opportunity employerWe’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Location: ESP Barcelona - C/ de la Selva de Mar, 129 Language Requirements: Time Type: Full time2026-11-09 #J-18808-Ljbffr

At Stayforlong, travel is more than a transaction; it's a journey of extraordinary moments. Born in Barcelona in 2015, we set out to disrupt an industry dominated by massive corporations. We believe in the power of prolonged stays — the longer you stay, the deeper the connection, and the better the rate. Travel on your own terms. Own the product roadmap for Checkout end to end and with full autonomy: the checkout experience, ancillaries and cross-selling (insurance, upselling, activities and bundling), booking reliability and confirmation workflows (B2C and B2B). Lead the strategy to reduce and mitigate booking errors. Identify root causes on our side and work with Product Supply and Product Operations on supplier-side causes. Design mitigation and customer-facing flows that protect the traveler when something goes wrong, in partnership with Operations and Customer Experience. Turn the Payments strategy defined by the Payments & Fraud team into a prioritized, deliverable roadmap: payment providers, alternative payment methods, partial payments, wallet and refunds. Challenge assumptions and propose alternatives backed by data, customer insight and technical constraints. Own the customer experience of payment: the balance between friction and conversion at the point of payment, fraud-prevention checks, 3DS/SCA, payment failures and the refund experience, always within the policies set by Payments & Fraud. Ensure PCI DSS compliance is built into the checkout and payment roadmap and into every change that touches payment flows or cardholder data, in partnership with Engineering, IT Security and Payments & Fraud. Lead high-impact initiatives through continuous discovery (customer interviews, funnel analysis, opportunity mapping, fast validation), always with the customer at the center. Design and run experiments in the checkout funnel with Data, and use product and business metrics to measure impact and make trade-off decisions. Raise and resolve cross-team blockers and dependencies early. Keep stakeholders aligned through transparent, ongoing communication: Payments & Fraud, with whom you share goals and a joint planning cadence, and Revenue, on ancillaries, among others. 3+ years of experience as a Product Manager at a fast-growing software company, building products with high traffic volumes. Hands-on product experience in payments: you have worked on initiatives involving payment service providers, payment methods, 3DS/SCA, fraud, refunds or chargebacks, and you understand the key metrics and trade-offs of the domain (authorization rate, cost of payments, risk vs. conversion). Working knowledge of PCI DSS and of what it implies for product decisions in payment flows (for example, scope, tokenization and the handling of cardholder data). A strong product mindset: you turn ambiguous problems into structured, outcome-driven initiatives, translate strategy into execution, and are comfortable owning decisions end to end rather than waiting for direction. Data-driven by default: fluent with a business's core KPIs, comfortable designing and reading A/B tests, and quick to use numbers rather than opinions to make a call. You bring revenue and margin awareness to every decision. Excellent with process and Agile methodologies, and fluent with product development and analytics tools. A full-ownership mindset: you make autonomous decisions under uncertainty and hold yourself accountable for business impact. Fluency in Spanish and English is required. Будет плюсом: Experience in travel, OTAs or e-commerce marketplaces; Experience with ancillaries, cross-selling or bundling; Curiosity about, or experience with, AI/LLM applied to conversion, personalization or fraud prevention A permanent, full-time contract with a hybrid setup (1 day per week) at our Barcelona city-centre office (in Plaza Catalunya). A flexible schedule — for real. Up to 30 days per year working from anywhere, so you can experience the “long stay” lifestyle yourself. A broad role in a small, cross-functional team, where you shape processes instead of inheriting them. Flexible compensation via Cobee (health insurance, restaurant/transport cards, kindergarten checks, and training). Special Stayforlong discounts to help you enjoy your own long-stay discoveries. #J-18808-Ljbffr

Job Description Summary Job Description ROC Technical Lead - Remote Operations Center (Wind Energy) Barcelona, Spain About us At GE Vernova, you are part of a global mission to electrify the world and accelerate the transition to more sustainable energy. With a legacy of engineering excellence and innovation, you help deliver reliable, affordable, and lower-carbon power that supports communities, industries, and everyday life. Your work directly contributes to shaping the future of energy. About the role As a ROC Technical Lead, you support the safe and efficient operation of advanced offshore wind assets from a remote operations center. You play a key role across both commissioning and service phases, helping ensure turbines perform reliably throughout their lifecycle. You work closely with site teams and engineering experts to detect, analyze, and resolve technical issues, ensuring stable operations and continuous improvement. What you'll do In this role, you will: + Monitor turbine performance and respond to alarms or abnormal conditions + Support commissioning and service activities through remote diagnostics and troubleshooting + Assist field teams in resolving technical issues and restoring performance + Escalate complex issues with clear and structured technical information + Collaborate with engineering and support teams to resolve problems + Analyse operational data to identify faults, trends, and improvement opportunities + Support reporting and communication of technical findings + Contribute to process improvement and operational optimisation + Support grid outages when required, prioritising safety and compliance + Work on a rotating weekday shift schedule with occasional on-call support during weekends and public holidays What you bring + Bachelor's or Master's degree in Engineering, or equivalent experience in the wind energy sector + Hands‑on experience with wind turbines or similar electromechanical systems in operational environments + Ability to read electrical schematics and apply them in troubleshooting and field support situations + Experience with SCADA systems and other digital monitoring tools + Strong analytical and problem‑solving skills with clear technical communication, calm structured approach under pressure, and a collaborative, proactive mindset + Availability to travel up to 20% of the time, if required. + Fluent English (spoken and written), willingness to relocate to Barcelona and EU work eligibility. Nice to have + Control room or remote operations experience + Offshore wind or commissioning experience + Exposure to advanced turbine control systems (e.g., MarkVIe or similar) + Experience working in multicultural teams + Fluent in Spanish (spoken and written) Ways of working You work on a rotating weekday shift schedule (Monday to Friday), covering morning and afternoon shifts. You also take part in an on‑call rotation for occasional weekend and public holiday support. Our culture At GE Vernova, you help drive the transition to a more sustainable energy future. Every contribution matters as we work to deliver reliable power worldwide. We support your growth through learning, development, and internal mobility, helping you build a career that evolves with you. We are committed to inclusion and diversity, creating an environment where everyone can thrive and contribute. Join us If you want to work at the forefront of wind energy and help shape the future of global #J-18808-Ljbffr

Description: Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the UK market, targeting companies with high potential and a tech-focused environment. Responsibilities: - Make outbound customer calls to promote and sell services. - Create, maintain, and update a customer database with complete information. - Consolidate and build the customer base. - Record outbound call history and customer responses in detail. - Ensure consistent customer follow-up. - Monitor competitors’ products or services and develop selling strategies. - Handle customer needs and inquiries. Requirements: - Language Skills: C2 level of English (oral and written) is essential. - Experience: 16 Months previous sales experience is desirable. Ability to work independently. - Comfortable working independently and managing responsibilities with occasional guidance. - CRM Experience: solid CRM experience, able to navigate CRM platforms, analyze customer data, and support sales strategies. - Communication Skills: proficient communication skills, comfortable sharing information, facilitating discussions, and collaborating with team members. - Goal-Oriented: ability to work in a goal-oriented environment. - Proactive Attitude: motivated and proactive individual. - Team Collaboration: ability to work in a team. - Business Acumen: proficient business acumen, comfortable with evaluating business performance and supporting decision-making processes. - Customer Focus: customer-oriented. Specialized Skills for the UK Market: - UK Market Knowledge: general understanding of the UK business landscape. Knowledge of market trends and key sectors. - Familiarity with UK business practices and etiquette. - UK Communication Skills: ability to communicate effectively with UK professionals. Understanding of the nuances of British business communication. - Familiarity with formal and informal communication styles. - UK Digital Knowledge: - General knowledge of the UK digital marketing ecosystem. - Understanding of digital platforms and trends in the UK. - UK Legal Knowledge: Basic knowledge of UK data privacy regulations (GDPR and local regulations). - Understanding of relevant business laws and regulations in the UK. Desirable Skills - Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality - Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals - Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums. - Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions - Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration - Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights - Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions - Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification Offer: - Full-time (39 hours/week) hybrid position in Barcelona - Salary of 22.525€ gross/year + up to 3.975€ gross/year in bonus. - Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project. - Relocation package support. - Private Health Insurance. - Continuous skill development and certifications. Specific sales training. - Clear career growth opportunities supported by coaches and a motivating team environment. - Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture. - Prime office location at the World Trade Center, Barcelona, surrounded by the sea. Diversity, Equity & Inclusion TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Experience the power of a game - changing career Solicitar este puesto es sencillo. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición. Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Team Leader in Barcelona, you will be part of our team of game-changers who are powering the brands of the future in fashion. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As a Team Leader you will: • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements, • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly, • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment, • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations, • Communicate expectations to employees and provide timely updates, • Provide subject matter expertise in handling escalated customer calls as needed, • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities, • Stay current on internal work processes, policies and procedures. Attend required manager development training, • Promote the Concentrix values through both behaviour and attitude, including being an advocate for team members We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you • Associate's degree in related field with two to four years of relevant experience preferred, • Highly motivated individual with skills to develop and coach team members to achieve performance expectations, • Work well under pressure and follow through on items to completion, • Strong communication skills, both written and verbal, • Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable, • Ability to mentor, coach and provide direction to a team of employees, • Willingness to work a flexible schedule If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: • Full-time 39 hours/week permanent contract: Monday to Friday from 15:00 to 00:00, • Salary 23.000 euros gross/year + up to 6.000 euros gross/year in bonus, • Good location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xqziphu All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. #J-18808-Ljbffr

We are looking for a highly motivated and commercially driven New Business Senior Sales to accelerate the growth of our business in Spain. The successful candidate will be responsible for identifying, developing and converting new business opportunities, with a strong focus on acquiring new clients and expanding the company's presence into new sectors and industries. Working as part of a multinational market research organisation, the New Business Executive will combine strong sales capabilities with a consultative approach, helping prospective clients understand how market research, consumer insights and data can support their strategic and commercial decision-making. ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". Key Responsibilities • New Client Acquisition Identify and target potential new clients across the Spanish market. Develop and manage a proactive new business pipeline. Generate leads through a combination of prospecting, networking, events, referrals and other business development activities. Build relationships with senior decision-makers and key stakeholders. Lead the full sales cycle, from initial contact through to proposal development, negotiation and contract closure. Consistently achieve agreed new business and revenue targets., • Opening New Sectors and Markets Identify sectors and industries where the company currently has limited or no presence. Develop commercial strategies to penetrate new vertical markets. Research market trends, client needs and competitive dynamics to identify new growth opportunities. Build sector-specific value propositions and go-to-market approaches. Work closely with internal teams to adapt and position the company's capabilities for different industries., • Consultative Selling Understand clients' business challenges and strategic priorities. Translate client needs into relevant market research and insight solutions. Great understanding of YouGov's tools and data products, in order to identify the best solution for each client/need. Work with research, operations and specialist teams to develop compelling proposals and commercial solutions. Present the company's capabilities and solutions to senior client stakeholders. Position the company as a strategic insights partner rather than simply a research supplier., • Pipeline and Commercial Management Maintain accurate and up-to-date information on opportunities, prospects and sales activity within the CRM system (Salesforce) Monitor and report on sales performance, pipeline development and conversion rates. Develop and execute account and opportunity plans for key prospects. Provide regular market intelligence and feedback on emerging client needs and commercial opportunities., • Internal Collaboration Work closely with research, client service and operational teams to ensure a smooth transition from sales to delivery. Collaborate with international colleagues and teams to leverage the company's global expertise, capabilities and client relationships. Share market intelligence and commercial best practices across the organisation., • Account management Depending on their size and potential, manage from a Sales perspective the new clients he/she has brought to the company over time.Candidate Profile, • Experience Proven experience in new business development, business development or B2B sales. Ideally, knowledge of the market research industry. Experience selling professional services, market research, consulting, data, insights or other complex solutions would be highly valued., • Demonstrated track record of acquiring new clients and achieving commercial targets., • Experience developing business in new sectors or vertical markets is a strong advantage., • Experience working in an international or multinational environment is desirable., • Skills and Competencies Strong prospecting and new business development skills. Excellent communication, presentation and negotiation abilities. Ability to engage and build relationships with senior-level decision-makers. Strong consultative and solution-selling approach. Commercially minded, entrepreneurial and results-oriented. Ability to identify opportunities and develop creative approaches to opening new markets. Comfortable working independently and taking ownership of commercial initiatives. Strong organisational and pipeline management skills. Ability to collaborate effectively with multidisciplinary and international teams., • Languages Native or fluent Spanish is essential. Professional fluency in English is essential, given the international nature of the role. Additional languages would be an advantage, specially catalan.Why join YouGov? Join our global team to help us achieve our social mission: to make millions of people's opinions heard for the benefit of our local, national, and international communities. Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do. Life at YouGov We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work. Equal Opportunity Employer As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need. Data Privacy To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at is an international online research data and analytics technology group. Our mission is to offer unparalleled insight into what the world thinks. Who we are Our innovative solutions help the world's most recognised brands, media owners and agencies to plan, activate and track their marketing activities better. With operations in the UK, the Americas, Europe, the Middle East, India and Asia Pacific, we have one of the world's largest research networks. What we do At the core of our platform is an ever-growing source of connected consumer data that has developed daily over our 20 years of operation. We call it living data. All of our products and services draw upon this detailed understanding of our 27+ million registered panel members to deliver accurate, actionable consumer insights. As innovators and pioneers of online market research, we have a strong reputation as a trusted source of accurate data and insights. Testament to this, YouGov data is regularly referenced by the global press, and we are the most quoted market research source in the world. Leading in online market research, we have a strong record for data accuracy and innovation. A study by the Pew Research Center concluded that YouGov "consistently outperforms competitors on accuracy" as a vendor of choice. We are the market research pioneer of Multi-level Regression with Post-stratification (MRP) for accurate predictions at a granular level. xqziphu Our purpose Our purpose is to give our global community a voice by collecting, measuring and analysing their opinions and behaviors and reporting the findings accurately and free from bias. #J-18808-Ljbffr

Dutch Sales Development Representative - Google Ads Products 1 week ago Be among the first 25 applicants Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción. Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies. At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment. Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer) is looking for a group of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers, and subsequently persuading them to incorporate a range of marketing products into their current Marketing strategies. What you will do: • Make outbound customer calls to promote and sell our service, • Create, maintain and update database of customers with complete information, • Consolidate existing customer base while building new customer base, • Record outbound call history and customers' response in detail, • Ensure customer follow-up all the time, • Monitor competitors' products or services and create selling strategies for their own products or services, • Handle customer needs and requirements, • Respond to customer inquiries and resolve What we are looking for: • Dutch C2 level with fluent English, • Previous sales experience, • Experience with CRM, • Strong written and oral business communication skills, • Comfortable in goal driven environment and attaining goals with a broader team, • Excellent communication and presentation skills, both written and verbal, • Goal oriented, self-motivated individual who is confident, competitive, tenacious and proactive, • Able to work independently, but within a team environment, • Strong business acumen with the ability to evaluate multiple business models, • Customer driven and focused on providing exemplary customer experience What we offer: • Full-time position (39 hours/week), • This is a Hybrid working model in Barcelona., • Permanent Contract, • Salary: 25.330€ gross/year + up to 4.470€ gross/year in bonus, • Referral Program: Bring a Friend and get xqziphu a Referral fee (up to 2.000€ depending on the language/project), • Relocation support, • Intense specific sales training, • A permanent presence of coaches who will facilitate your personal and professional development, • Established career path to grow within the project, • Continuous training and certifications within Google products, • Bi-weekly, monthly or quarterly contests, • Employment with the world's largest provider of contact center services, • Excellent work environment, great colleagues, social arrangements and personal development, • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated teamSeniority level Entry level Employment type Full-time Job function Customer Service Industries IT Services and IT Consulting #J-18808-Ljbffr

Fais évoluer ta carrière en Sales : deviens Consultant en Recrutement 360° IT à Barcelone ¿Quiere enviar su solicitud? Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar. Tu performes en sales… mais tu veux plus de contrôle, plus d’impact et un potentiel de revenus sans plafond ? Et si tu passais à un rôle où tu gères tes propres deals de A à Z, dans un marché ultra porteur ? Rejoins Tenth Revolution Group, cabinet de recrutement leader mondial sur le marché tech, et transforme ton mindset commercial en une carrière à haute performance et forte rémunération. Localisation: Barcelone, Espagne (présentiel) Démarrage: Début Septembre Langue: Français natif obligatoire, Anglais valorisé Pourquoi les profils Sales réussissent en recrutement Le recrutement, c’est du sales mais en version premium : • Tu vends un service à forte valeur ajoutée, le talent IT, • Tu développes ton propre portefeuille client, • Tu gères plusieurs interlocuteurs sur un même deal, • Tu maîtrises tout le cycle de vente, • Tu as un impact direct sur chaque closing En résumé : Prospection + closing + relation client + headhunting = recrutement Ton rôle : Consultant 360° (Sales + Recrutement) • Créer et développer ton portefeuille client, • Identifier des opportunités et closer des deals, • Négocier les conditions commerciales, • Sourcer des profils IT (Cloud, Data, Dev, CRM, SAP…), • Qualifier les candidats en entretien, • Matcher candidats et besoins clients, • Gérer les offres et négocier salaires et contrats Tu ne vends pas un produit: tu crées et closes des opportunités business entre talents et entreprises Ce qu’on recherche • Expérience en sales (business dev, immobilier, call center, etc.), • Mentalité de chasseur, orienté objectifs, • Goût pour la prospection, la négociation et le closing, • Ambition, résilience et esprit compétitif, • Intérêt pour le secteur tech Expérience en recrutement non requise: On transforme des commerciaux performants en recruteurs performants Ce que tu gagnes ? Commissions non plafonnées dès le début Formation complète et accompagnement Parcours d’évolution rapide vers des rôles seniors et de management Accès privilégié aux écosystèmes Microsoft, AWS, Salesforce Équilibre vie pro/perso : 23 jours de congés payés, jour d’anniversaire offert, option d’achat de 5 jours supplémentaires et 10 jours de télétravail "work from anywhere" Consultant en recrutement junior (Entry-level) TRC : Rémunération totale (TRC) de 23 000 € à 25 000 € incluant un salaire de base de 23 000 € et un potentiel de commission estimé pour la première année. Les gains sont toutefois déplafonnés et peuvent varier en fonction des performances. Consultant en recrutement (confirmé) RC : Rémunération totale de 25 000 € à 35 500 € incluant un salaire de base de 25 000 € et un potentiel de commission estimé pour la première année. xqziphu Les gains sont toutefois déplafonnés et peuvent varier en fonction des performances. Prêt(e) à démarrer ta carrière avec nous ? Envoie ton CV et échangeons ensemble ! Margaux Laurandin - Senior Talent Acquisition Europe #J-18808-Ljbffr

Customer Service Representative (Danish/English) (P) Desplácese hacia abajo para encontrar una descripción detallada de este trabajo y lo que se espera de los candidatos. Envíe su solicitud haciendo clic en el botón "Solicitar". Job Openings Customer Service Representative (Danish/English) (P) About the job Customer Service Representative (Danish/English) (P) Are you a highly motivated and customer-focused individual who speaks fluent Danish? Do you thrive in a fast-paced environment and take pride in delivering exceptional service? We're looking for a dedicated Customer Service Representative to join an international team in the heart of Barcelona! What You’ll Be Doing: As a Customer Service Representative, you’ll be the friendly and reliable voice of our company, managing post-sales inquiries and ensuring every customer has a positive experience. Your core responsibilities will include: • Delivering High-Caliber Service: Providing accurate, expert information and support for post-sales requests., • Order Management: Accurately logging, validating, and following up on customer orders and requests to ensure timely resolution., • Customer Advocacy: Striving to achieve the highest possible Customer Satisfaction Survey (CSAT) scores by resolving issues effectively and empathetically., • Team Contribution: Collaborating with your colleagues to maintain a successful, high-performing service environment. What You’ll Bring to the Team: • Bilingual Proficiency: You must be proficient or bilingual in Danish (C2 level)., • Advanced English: An advanced level of English (C1/C2) is required for internal communication and documentation., • Exceptional Communication: You have excellent verbal and written communication skills and can confidently manage a variety of customer-facing situations., • Team Spirit & Drive: You’re a positive, goal-oriented team player with a genuine drive for success. Desired Qualifications: • Previous Experience: Prior experience in a similar customer service, call center, or support role is a strong advantage. Contract & Schedule: Full-time, 39 hours/week contract. Monday to Friday, 9:00 - 18:00. Salary Packag: 2 gross/year, plus the potential to earn up performance bonus. Location: Work from a modern, central office location in Barcelona, with easy access to transport and amenities. Training: Fully paid, comprehensive training on our company, products, and services to set you up for success. xqziphu Career Development: Access to specialized courses and structured career development programs to help you advance your professional journey. #J-18808-Ljbffr

Description German-Speaking Business Development Representative – CloudBarcelona, Spain Full-time, 39 hours per week Hybrid Basic Salary: €25,440 gross per year Performance Bonus: Up to €6,360 gross per year About the OpportunityAre you a motivated sales professional with fluent German and a passion for technology? Are you looking for an exciting opportunity to develop your career in the fast-growing cloud technology sector?We are looking for a German-Speaking Business Development Representative (BDR) – Cloud to join our dynamic team in Barcelona.In this role, you will represent leading cloud technology solutions, helping businesses across Germany, Austria and Switzerland discover innovative ways to improve their operations, drive growth and accelerate their digital transformation.You will be responsible for identifying new business opportunities, engaging with senior decision-makers and generating qualified sales opportunities through outbound calls and email campaigns.This is an excellent opportunity for someone who enjoys a target-driven environment, building business relationships and developing their expertise in technology sales.Key Responsibilities- Identify, research and qualify new business opportunities within assigned accounts.- Conduct outbound calls and email campaigns to engage senior decision-makers and C-level executives.- Build and develop relationships with prospective customers across the DACH region.- Understand customer business challenges and identify opportunities for cloud solutions.- Communicate the value and business benefits of relevant cloud technologies.- Achieve and exceed quarterly Sales Qualified Opportunity (SQO) targets and daily activity KPIs.- Manage leads, contacts and sales activities using Salesforce CRM.- Maintain accurate customer records, call notes and pipeline information.- Work closely with internal sales teams to progress qualified opportunities.- Keep up to date with cloud technology trends and market developments.Requirements- Native-level or C2 German, both written and spoken.- C1-level English, both written and spoken.- Bachelor's degree or equivalent practical experience.- Minimum of two years' relevant professional experience.- Previous experience in B2B sales, business development, outbound prospecting or cold calling.- Experience in the IT or technology sector is highly desirable.- Basic understanding of cloud computing and Google Cloud Platform (GCP).- Familiarity with Salesforce or other CRM systems.- Excellent communication, negotiation and relationship-building skills.- Confidence engaging with senior stakeholders and business decision-makers.- Strong commercial awareness and a results-oriented mindset.- Knowledge of the German, Austrian and Swiss business markets.- Understanding of GDPR and data privacy principles.- Ability to work towards sales targets and performance KPIs.What We Offer- Competitive base salary: €25,440 gross per year.- Performance bonus: Earn up to an additional €6,360 gross per year.- Full-time employment with a 39-hour working week.- Hybrid working model in Barcelona.- Relocation assistance for eligible candidates.- Private health insurance.- Comprehensive onboarding and ongoing professional training.- Opportunities to gain industry-recognised cloud certifications.- Clear career progression and development opportunities.- Dedicated coaching and ongoing management support.- Regular team events, sales competitions and performance incentives.- Modern office at the World Trade Center in Barcelona, offering beautiful sea views.- Employee referral programme offering up to €2,000, depending on the project and language.Why Join Us?Join an international, fast-paced team and take the next step in your technology sales career.You will gain valuable experience representing one of the world's leading cloud technology ecosystems, working with international businesses and engaging directly with senior decision-makers across the DACH market.Whether you are looking to strengthen your sales expertise, develop your knowledge of cloud technology or progress towards a more senior commercial role, this position offers an excellent platform for professional growth.Ready to Take the Next Step?If you are commercially driven, ambitious and passionate about technology, we would love to hear from you! Requirements Native-level or C2 German, both written and spoken.- C1-level English, both written and spoken. Offer - Competitive base salary: €25,440 gross per year.- Performance bonus: Earn up to an additional €6,360 gross per year.

We are looking for a Czech-speaking Account Executive to join an international sales team in Madrid. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. This role focuses on the Czech market and gives you the opportunity to manage the full sales cycle, from initial contact to closing. Responsibilities • Manage the full sales cycle from first contact to subscription close, • Contact potential customers in the Czech market, • Conduct client meetings, product demonstrations and follow-ups, • Manage free trials and support prospects through the decision-making process, • Handle approximately 80–100 calls per day, • Work towards KPIs related to calls, demos, conversions and revenue, • Handover successfully closed accounts to the Customer Experience teamRequirements, • Native or bilingual Czech, • Native or bilingual English, • Must already reside in Spain, • 1–6 years of commercial experience, such as BDR, SDR, outbound sales or call center, • Comfortable with outbound calling and high-volume communication, • Strong KPI and results orientation, • Availability aligned with US time zone working hoursWhat You Can Expect, • Permanent contract, • Comprehensive training during the first month, • 22 days of annual leave, • Friday afternoons off, • Flexible benefits package, • Referral bonus, • Office perks and team activities, • Hybrid working model after reaching the required performance target, • Regular office presence in Madrid, with related travel expenses coveredLocation & Work Model Madrid, Spain The first four weeks are fully on-site for onboarding and training. xqziphu Afterwards, the role follows a hybrid working model, with approximately one day per month in the Madrid office. #J-18808-Ljbffr

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at Safety Operations team play an important part in the design, build and execution of end-to-end safety solutions for major pharmaceutical companies and their post market products around the world. We are proud to be an international, diverse team based across the world, with 'safety hubs' in Ireland, Poland, Austria, Portugal, Slovakia, Spain, India and USA. Each new joiner is supported by a nurturing management team, collaborative colleagues as well as a clear career ladder with plenty of opportunities to allow you to grow, adapt and shine. Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora. Medical Information Specialist with Dutch, French and English. This position will put you at the forefront of Patient Safety. With daily direct contact with Health Care Professionals (HCPs) and patients (the very people we are working to help), this is a highly visible and important role within IQVIA and essential to our core goal of patient safety. You will perform key medical information call center services and process safety and product quality information to help optimize the safety profiles of products across various therapeutic areas: Respiratory; Infectious diseases, Immunology and Inflammation; HIV & Oncology. You will benefit from joining the largest safety department in the world and working within an industry-leading, best-practice environment. To ensure you contribute to the business and grow your career, you will also benefit from ongoing training and development from our in-house safety experts to plan and progress your career. RESPONSIBILITIES • Provide phone support to health care professionals and patients, involving receipt and tracking of medical inquiries, adverse events, product quality complaints, and other types of calls as required., • Receive and document incoming telephone calls, faxes or emails from various sources including investigative sites during regular weekday business working hours., • Establish and maintain effective team communications i.e. provide regular feedback to the local management team on project metrics, out of scope work challenges/issues and successes., • Build a positive, collaborative team environment with other Lifecycle safety team members., • Participate in training across Lifecycle safety service offerings, participate in working groups as applicable in implementation of new initiatives, identification, and implementation of process efficiencies. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES • Bachelor's Degree in a Life Science is required. ., • Excellent written and verbal skills in Dutch (native/C2), French (min. C1) and English (min.C1), • Willingness and aptitude to learn new skills across our Lifecycle Safety service lines., • Excellent attention to detail and accuracy maintaining consistently high-quality standards., • Excellent organizational skills and time management skills., • Ability to establish and maintain effective working relationships with coworkers, managers and clients., • Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities. IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. xqziphu Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies. #J-18808-Ljbffr

Call for two Bioinformatics Research Technicians Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. Universitat Pompeu Fabra Barcelona, Spain The Department of Medicine and Life Sciences (MELIS) of the Universitat Pompeu Fabra (UPF) aims to fill two Bioinformatics Research Technician positions (reference MELIS-PSR-INDF-2026-06). Position requirements: • Bachelor’s degree in Health and Life Sciences, Bioinformatics, or a related field., • Technical Skills: Proven experience in statistical analysis, scientific visualization, and proficiency in programming languages (R, Python)., • Specialized Software: Familiarity with bioinformatics tools and pipelines (e.g., STAR, DESeq2, samtools, MACS2)., • Advanced level of English. Desirable qualifications: • Experience in software development., • Skills in project coordination and data management. The Department of Medicine and Life Sciences at UPF MELIS is an internationally renowned biomedical research center in Barcelona, Spain. It is located at the Barcelona Biomedical Research Park (PRBB) with other research institutes, including the Center for Genomic Regulation (CRG), the Hospital del Mar Medical Research Institute-Barcelona (HMRI), the European Molecular Biology Laboratory (EMBL-Barcelona), the Institute of Evolutionary Biology (IBE, CSIC-UPF), and the Barcelona Institute for Global Health (ISGlobal). With a staff of more than 300 scientists, MELIS combines the creation and transfer of knowledge through the seamless integration of research and teaching, well in line with the vision and values of the Universitat Pompeu Fabra, which holds top-level positions in national and international rankings for teaching quality and scientific productivity (first Spanish university in the Times Higher Education and U-Multirank rankings, 2025). The trajectory of MELIS in research excellence and innovation in education has been recognized three times with the “María de Maeztu” Unit of Excellence award by the Spanish Ministry of Science and Innovation and the Agencia Estatal de Investigación. Research at MELIS Understanding complex biological systems, particularly in human biology and disease, requires interdisciplinary approaches integrating experimental, computational, and engineering approaches. The scientific focus of MELIS is to strengthen and expand our research horizons under the broad overall scope of molecular biomedicine, fostering interdisciplinary collaborations among our research teams. Our department is organized in Research Programs that address this challenge from an integrative perspective through all biological scales. Our research groups are supported by cutting-edge core facilities in scientific computing, flow cytometry, proteomics, genomics, advanced light microscopy, and other techniques. MELIS promotes diversity in an inclusive environment that welcomes applicants regardless of age, disability, gender, nationality, race, religion, or sexual orientation. Women are especially encouraged to apply. Further information regarding our department and the recruitment and selection process can be found at and Offer • Contract: Research Technician (full-time)., • Salary: €35,265.66 gross per year (according to current scales)., • Location: Barcelona. xqziphu, • Number of positions: 2. Application Procedure To apply, please send your Curriculum Vitae to , clearly indicating the reference MELIS-PSR-INDF-2026-06 in the subject line. Application deadline Applications should be submitted by March 18, 2026. Contact #J-18808-Ljbffr

About us At THEKER, we're taking on one of the greatest challenges of the 21st century: redefining how physical work gets done in the world. We are a robotics and AI company building intelligent, adaptable systems that solve problems traditional automation never could. From Barcelona, our mission is to create a generation-defining company leading the robotics revolution. By joining us, you will have the chance to do the most meaningful work of your life, setting a new standard for industrial automation and driving breakthroughs with global reach, while being surrounded by a focused, talent-dense team that shares this ambition and is here to win. We recently closed the largest robotics Series A in Europe's history, and we're looking for the top 0.01% of talent to take on that mission with us, and build the biggest company in the world. Your role We are looking for a Customer Experience Technician to be the voice of THEKER when a client's production stops. If a THEKER robot goes down on a plant floor, someone has to pick up the phone. That someone is you. You will run the support line for the cells we already have in production. The protocols, maintenance sheets and criteria you build now will become the standard for THEKER's future permanent control center. Day to day, you take the call or the alarm, understand in seconds what is happening in the cell and decide the next step. Sometimes that means guiding the client's maintenance lead remotely. Other times it means sending a technician to the plant or escalating to engineering. The case is yours from start to finish. It does not close until the robot is producing again. What we're looking for - 5+ years of experience in industrial maintenance, technical assistance, after-sales service or machinery commissioning, ideally with on-call duty or 24/7 shifts. - Solid grounding in electrical systems, pneumatics and automation, with the ability to diagnose over the phone what you cannot see. - Clear, structured communication under pressure. You can guide a non-technical person without wasting time or losing your calm. - Availability for rotating on-call shifts, including nights, weekends and public holidays. - Fluent Spanish and a good level of English. - Based in Barcelona or willing to relocate (100% on-site role). Nice to have - Experience with industrial robots or PLCs. - Knowledge of computer vision. - Experience in intralogistics or warehouse automation. - Familiarity with ticketing or telephony tools such as CloudTalk, Zendesk or Jira Service Management. You'll thrive at THEKER if - You're excited by a fast-paced and ambitious environment. The opportunity ahead of us is enormous, and we're going all in to capture it. - You want responsibility early on, delivering at world-class standards for leading clients. - You enjoy experimenting, iterating quickly, and embracing change as part of the learning process. - You keep a cool head at 3 a.m. with a stopped production line on the other end of the phone, and when something fails twice, you fix it so it doesn't fail a third time. Main responsibilities - Own the hotline and the automatic alarms triggered by any stoppage. The first-response target for P1 cases is 5 minutes. - Classify every case from P1 to P6 using our decision matrix, after confirming client, plant, cell, robot and symptom. When in doubt, the worst case wins. - Contain first whenever people or equipment are at risk. Diagnosis comes after. - Diagnose electrical, mechanical, pneumatic, software and vision faults remotely, and guide the plant team step by step using our maintenance sheets. - Escalate to the field technician, a software engineer or R&D when needed, and keep ownership of the case until the cell is producing again and the ticket is closed. - Log every call, action and piece of evidence and meet the 24-hour restoration SLA whenever spare parts and plant access are available. - Return missed calls and voicemails, and keep the client informed until the case is closed. - Turn every repeated incident into a concrete fix: a new maintenance sheet, an improvement to the AI chat in our internal tool, an extra spare part in the plant kit or specific feedback for the product team. What we offer - Being part of a fast-growing robotics and AI company with genuine ambition, where your career can accelerate alongside us. - The opportunity to build THEKER's customer experience function and its future control center from scratch. - A focused, talent-dense team where your work is visible and your decisions count. - An environment where new ideas are encouraged and your contributions shape both the product and the company. - 100% on-site work in Barcelona, with remote on-call shifts according to the rotation schedule. What the process looks like 1. Intro call with Talent Team (30 minutes). 2. Technical challenge at our offices. 3. Conversation with our support and operations team. 4. Meet the rest of the team and founders at our offices. These steps can be completed in 7 days. Final observation We're committed to equality, diversity, and inclusion. We welcome all applications regardless of background, age, gender, disability, sexual orientation, or beliefs.

Description Do you want to be part of an international team based in a modern office right at the heart of Barcelona city center? Do you want to spend your days selling toy soldiers in a B2B environment? If the answer is yes, and you have completed higher education, then this could be the job for you!Games Workshop is one of the largest toy and game manufacturers in the world! Last year we had record sales of more than half a billion Euro and we're still growing! So, we're looking for fantastic sales people to join our ever expanding team.Day by day you will:Cold Call potential independent retailers.Show them why a business partnership with Games Workshop would be beneficial.Find the right people and quickly build a strong relationship with them.Understand their needs and close the sale on our B2B offer.The ideal candidate:You have tons of charisma, quickly catches people's attention and engages them in conversation.Loves meeting and beating targets.Embraces rejection and quickly bounces back from failure, always keeps going.Is a natural salesperson who can change people's mind.The offer:Salary: €40,600 OTE (€35,000 basic + commission)35 days of holiday including public holidays, with an option to earn moreCompany pension scheme of 4% of salaryCompany Profit share bonus (subject to GW meeting profit targets)Share Save schemeBetween 25% and 50% discount on our products!You will be provided with a world class induction which gives an excellent foundation in the role combined with ongoing on the job training.The Job:Language ability: F ull business proficiency in English and Spanish is essential for this job.Location: This is a full-time office role, based at our office in Barcelona .Working at Games WorkshopAt Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work.Because of this, we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills or experience .We look forward to hearing from you! Requirements

Overview Envíe su solicitud a continuación después de leer todos los detalles y la información de apoyo sobre esta oportunidad de trabajo. Do you enjoy the challenge of selling to business customers and want to try out a job in account management in a modern environment based in a brand‑new office in Barcelona city centre? Responsibilities • Call independent retail outlets (e.g. toy stores, hobby stores & book stores) every week to ensure they have the right range in stock., • Advise them on what products they need to order to suit their business needs so they can maximize all sales opportunities., • Develop a relationship of trust with your customers., • Perform stock checks and ensure customers reorder stock that has been sold., • Inform them of new product ranges and identify opportunities to close sales., • Seek ways to grow the number of customers committed to our stockist program and ensure a long‑term beneficial trading relationship., • Manage your time effectively to make sure every customer is called on schedule. Qualifications • Ability to build strong relationships with business partners and colleagues., • Excellent customer service and time‑management skills., • Ability to multi‑task with high organisational skills., • Ability to influence existing clients and grow sales. Language & Licensing Requirements • Speak German and English fluently., • Have a fluent business level in one of the following languages: French, Italian, Dutch, Polish, Norwegian, Romanian, Slovak, Czech, Finnish, Greek, Portuguese or Danish., • Hold a current driver’s license. Working Hours 40 hours per week. Monday to Friday 09.00 to 17.00 (depending on your territory). Benefits • Relocation support., • Profit share bonus (subject to GW meeting profit targets)., • Pension plan., • Opportunity to gain an extra four days holiday per year., • Staff discount (between 25 % and 50 % off our products)., • Option to join our Share Save scheme. xqziphu Location Full‑time office based job: you will be required to work from our office in Barcelona city center. Start Date Planned starting date of May 2025. #J-18808-Ljbffr

¡Únete a nuestra Institución Académica Líder de Enseñanzas Técnico-Profesionales! En Formación Universitaria, con más de 25 años de trayectoria y habiendo formado a más de 300.000 alumnos, buscamos un Jefe-a de Zona con una visión altamente comercial y estratégica para liderar nuestras operaciones de venta telefónica. Somos una organización con una excelencia avalada lo que garantiza que trabajarás con un producto educativo de máxima calidad y prestigio. Misión del Puesto Tu objetivo principal será dirigir y optimizar el rendimiento de un equipo de teleoperadores-as telefónicos para maximizar la conversión de ventas de nuestro amplio catálogo formativo. Funciones Principales (Enfoque en Ventas) - Liderazgo de Ventas: Dirigir al equipo para alcanzar y superar los objetivos de matriculación mensuales y anuales. - Optimización del Argumentario: Perfeccionar las técnicas de venta telefónica aprovechando nuestras ventajas competitivas. - Gestión de KPis Comerciales: Monitorizar en tiempo real los indicadores clave (tasa de conversión, tiempo de llamada, calidad de cierre, etc). - Formación y Motivación: Capacitar al equipo y mantener un alto nivel de motivación orientado al éxito comercial. - Velar por la Excelencia: Garantizar que cada interacción telefónica refleje nuestra reputación, respaldada por más de 15.000 opiniones certificadas de alumnos. Perfil Buscado - Experiencia sólida como responsable o Jefe de Call Center, preferiblemente en entornos de venta directa o sector educativo. - Perfil con clara orientación a resultados y capacidad para gestionar grandes volúmenes de leads. - Habilidad para transmitir confianza y valor sobre los programas formativos ofertados. - Capacidad de análisis para implementar mejoras en los procesos de captación. ¿Qué ofrecemos? - Incorporación a un puesto con Estabilidad y en una organización de prestigio con más de 25 años. - Salario muy competitivo y con alta remuneración en comisiones e incentivos. - Incorporación inmediata, contrato indefinido - Horario de lunes a viernes de 9 a 17:30

Acerca del puesto GROWTH MARKETING MANAGER Esta es una oferta de empleo de Marlex publicada a través de aurorajobs. Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora. Candidata/o ideal • Formación universitaria en Publicidad, Marketing, Comunicaciones o similar; Máster en Publicidad valorado., • Nivel alto de inglés (C1)., • Más de 5 años de experiencia en una posición similar, preferiblemente en la industria de vehículos eléctricos o tecnología., • Experiencia consolidada en coordinación de eventos y gestión publicitaria., • Habilidades excepcionales en comunicación oral y escrita, organización y análisis del rendimiento de iniciativas. Funciones y responsabilidades • Coordinar la estrategia digital de la empresa en propiedades como Web, CRM y Call Center., • Diseñar, implementar y optimizar estrategias de marketing para impulsar el crecimiento, adquisición, retención y monetización de usuarios., • Establecer y coordinar el rendimiento digital en propiedades digitales, supervisando al analista de marketing de la marca. xqziphu, • Analizar datos de marketing y comportamiento de usuarios para identificar oportunidades de crecimiento y ajustar las campañas para maximizar el ROI., • Utilizar herramientas analíticas para medir el rendimiento de las campañas y realizar ajustes basados en los resultados. #J-18808-Ljbffr

Barcelona (Barcelona) Empresa: Disjob Requisitos: Es requereix: Un professional amb aptituds per la gestió d’equips, capacitat de lideratge i apoderament; així com habilitats de negociació, organitzatives i de planificació. Capacitat de visió estratègica, amb orientació a resultats i qualitat de servei. Titulació Universitària Superior, preferiblement amb estudis posteriors en Postgrau i/o Màster en l’àmbit del Màrqueting – comercial. Experiència provada en càrrecs de responsabilitat en l’àrea comercial amb experiència específica en la gestió directe de Call Centers de venda telefònica en el àmbit de la formació. Coneixements en segmentació de clients i fidelització i utilització d’eines de CRM. Es valorarà: · Valorable coneixement de l’entorn de formació universitària . · Experiència amb aplicacions de Call Center, preferiblement Inconcert · Coneixements d’aplicacions de CRM, preferiblement Salesforce Jornada: Completa Contrato: Indefinido Salario: No especificado

About Ukio | We are one of the most promising startups of 2026 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Paris and Milan. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well 🚀. Ukio's mission is to empower individuals to live where they want, when they want 🌎. We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. We remove all the hassle around finding a rental with no long-term contracts, security deposits, broker fees, moving/buying furniture, etc., giving choice and flexibility to allow people to plant their roots anywhere 💥. We're backed by Europe's best Venture Capital firms, and this year will be vital to our growth as we look to further build out our team, further establish ourselves in our current markets, and expand our reach into multiple new markets 🔥. We are currently ranked in the top 10 startups in Barcelona by LinkedIn, and we have successfully raised a Series A investment round of €27 million that will help propel our growth throughout Western Europe and bring us closer to reaching our goals 🥇. Our culture | We honor diversity, compassion, and honesty above all else in our team. We’ve already got a great mix of dedicated, collaborative, and results-driven people and are looking for more like-minded folks to join our team. In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks. We are creators who embrace dynamic environments and take on and build up projects from scratch. Our team is composed of everyone from foodies to athletes, adventure seekers to art buffs. We know fun, and we always have a team event on our calendars, so are you ready to join us? Role | As part of our Guest Experience team, you will own the guest experience and operational performance of a defined portfolio of Ukio apartments. This is not a traditional support or call-center role. You will manage your assigned units, balancing guest satisfaction, operational reliability, and business performance. You will make autonomous decisions that directly impact service quality, property uptime, and portfolio results. You will work cross-functionally to ensure high standards, resolve complex issues, and deliver on Ukio’s promise of making people feel at home anywhere. This position requires working weekends. Responsibilities | - Act as the main point of contact for all guest-related cases, ensuring fast, empathetic, and effective resolution. - Oversee the full guest journey - from check-in to post check-out - maintaining Ukio’s high service standards. - Take full ownership of your portfolio, monitoring operational performance and proactively addressing risks. - Use data and internal dashboards to analyze metrics and implement improvements in guest experience and operational efficiency. - Lead post-case reviews and implement long-term solutions to recurring issues. - Partner closely with internal teams (Operations, Sales, Property Management and Quality) to ensure seamless coordination and enhance overall service. - Monitor and control budget and operational KPIs to ensure sustainable performance. About you | - 3–5 years of experience in hospitality, operations management, property management, or customer-facing roles. - Analytical mindset with the ability to solve problems using data. - Proven ownership of KPIs and cross-team collaboration. - Excellent communication skills in English and Spanish. Additional languages such as French and Portuguese will be a plus. - Comfortable managing multiple priorities independently in dynamic environments. - Empathetic, detail-oriented, and committed to delivering exceptional guest experiences. - Experience with CRM or case management tools (e.g., Zendesk, HubSpot, Salesforce). Ukio's life benefits | - Private Health Insurance with ALAN - Flexible compensation with Payflow - Ukio anniversary gift - Team-building activities and office events - Transportation card (for roles that require travel, in line with our internal policy) - Fuel your day with fruit, nutrition bars, bottomless coffee/tea, and popcorn whenever you need a boost - An amazing internal culture and no dress code! - International working environment with many different nationalities! Ukio's culture promotes and values each individual's contribution. Diversity and inclusion are a big priority for us, so we encourage applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Sky's the limit for us. We're here to revolutionize your life. Be part of this revolution 🔥 We look forward to receiving your application!

Na Rajapack, procuramos um/a Customer Sales Service com um perfil transversal, combinando competências comerciais, atendimento ao cliente e gestão administrativa. Esta função é essencial para garantir uma experiência excecional ao cliente e assegurar processos internos eficientes. Principais responsabilidades - Realizar vendas telefónicas com domínio técnico: avaliação do cliente, triagem comercial, cross-selling e up-selling. - Demonstrar excelente capacidade argumentativa, adaptando o discurso ao perfil de cada cliente. - Contribuir com conhecimento fundamentado sobre a área de negócio. - Gerir a relação com os clientes: atendimento, acompanhamento, resolução de reclamações, gestão de queixas e alinhamento de expectativas. - Criação de procedimentos para agilizar as tarefas do dia-a-dia, - Executar tarefas administrativas, gerindo documentação, processos e procedimentos internos. - Atuar com proatividade, autonomia e foco na resolução de problemas. - Comunicar-se eficazmente em inglês e espanhol (conhecimento preferencial). Requisitos - Experiência prévia em Customer Service, vendas telefónicas, call center comercial ou funções semelhantes. - Conhecimento de Sales Force (preferencial) - Excelentes competências de comunicação e capacidade de persuasão. - Organização, responsabilidade e facilidade para gerir processos administrativos e documentais. - Perfil orientado a objetivos, proativo e com forte capacidade de relacionamento interpessoal. - Conhecimentos preferenciais de inglês e espanhol. Oferecemos - Contrato sem termo (indefinido). - Horário flexível. - 2 dias de teletrabalho por semana. Escritório localizado em Agualva-Cacém, - Cartão de refeição no valor de 7,5 € por dia trabalhado. - Formação e acompanhamento contínuo. - Integração num ambiente dinâmico, com funções transversais entre vendas, atendimento ao cliente e administração. - Oportunidades de aprendizagem e desenvolvimento profissional. Se a oferta lhe interessa e considera que é a pessoa adequada, convidamo-lo a candidatar-se!

The Senior Escalation Specialist serves as a technical expert and mentor within Amazon Maintenance Operations Centre (AMOC). This role combines advanced technical troubleshooting with operational guidance, focusing on complex escalations and process improvement initiatives. The position requires an experienced professional who can handle sophisticated technical challenges, mentor colleagues, and drive operational excellence through best practices and standardization. AMOC provides 24/7 monitoring, facilities escalation management, vendor dispatch and tracking, documentation and resolution management for multiple Amazon business units with and without dedicated onsite maintenance personnel. The Senior Specialist contributes to developing standard operating procedures, maintaining service quality, and implementing process improvements to meet business objectives. Key job responsibilities - Respond to and triage incoming work requests within standard service level agreements (SLAs) - Manage remote works from start to end, including work order/purchase order raising and receipting - Communicate effectively and efficiently with stakeholders (Reliability Maintenance Engineering, Ops, H&S etc.) - Provide updates on vendor status, take the lead on coordinating works during an escalation - Identify and escalate critical issues through appropriate channels to maintain equipment reliability and minimize operational impact - Monitor, respond to, and manage refrigeration alarm systems, ensuring timely response to critical alerts - Manage and prioritize work queues based on urgency and SLA requirements - Support a team of Escalation Specialists through coaching, mentoring, and performance management - Schedule and facilitate regular team meetings to ensure alignment on goals and processes - Provide technical training and guidance to team members - Create and maintain standard operating procedures and best practices - Monitor team performance metrics and implement improvement strategies - Lead stakeholder meetings and present performance data to senior management - Drive continuous improvement initiatives through data analysis and team feedback - Manage resource planning and shift scheduling for 24/7 coverage - Build and maintain strong relationships with internal customers and external vendors A day in the life The Senior Escalation Specialist serves as a technical expert and mentor within Amazon Maintenance Operations Centre (AMOC). This role combines advanced technical troubleshooting with operational guidance, focusing on complex escalations and process improvement initiatives. The position requires an experienced professional who can handle sophisticated technical challenges, mentor colleagues, and drive operational excellence through best practices and standardization. AMOC provides 24/7 monitoring, facilities escalation management, vendor dispatch and tracking, documentation and resolution management for multiple Amazon business units with and without dedicated onsite maintenance personnel. The Senior Specialist contributes to developing standard operating procedures, maintaining service quality, and implementing process improvements to meet business objectives. - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities, or experience with automatic contact routing, VoIP and any contact center case management tools - Experience operating in a 24/7 production environment - Experience in root cause analysis and troubleshooting or problem solving - Bachelor's degree or above in a technical or engineering related field, such as Electrical Engineering, Computer Science, etc. - Experience in facilities management, or experience in electrical or mechanical engineering - Experience in networking administration and troubleshooting, including analysing technical issues and communicating resolutions to customers.- Experience leading technical teams through daily operations and maintenance evolutions - Experience managing large teams across multiple locations and languages - Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint) - Experience with a Computerized Maintenance Management System (CMMS) - Experience in contracts management - Attention to detail, with analytical and communication skills and a passion for delivering exceptional customer service. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

¿BUSCAS UNA OPORTUNIDAD PARA DESARROLLAR TUS HABILIDADES EN ATENCIÓN AL CLIENTE Y GESTIÓN TELEFÓNICA ? NOS COMPLACE ANUNCIAR UNA VACANTE PARA UN PUESTO DE TELEOPERADOR ATC - SERVICIO AL CLIENTE Y VENTA CRUZADA. Datos de contacto: CÓDIGO DE OFERTA: 092026025501 La inscripción a esta oferta se efectúa a través del portal Feina Activa (https://feinaactiva.gencat.cat/web/guest/home ), donde encontrará más información sobre los detalles del puesto de trabajo. Puede acceder a la oferta indicando la referencia (Referencia número:92323211) en la búsqueda avanzada de Feina Activa. Para optar a las ofertas de este portal, se precisa una inscripción previa en él.

The Escalation Specialist is responsible for first-line monitoring and response within Amazon Maintenance Operations Centre (AMOC). This role directly monitors alarm systems, dispatches local vendors, assists site maintenance and operations personnel with troubleshooting efforts, and ensures accurate documentation and communication. The successful candidates will be action-orientated, flexible problem-solvers with excellent research skills who can demonstrate exceptional customer service and take full ownership of each case. AMOC provides 24/7 monitoring, facilities escalation management, vendor dispatch and tracking, documentation and resolution management for multiple Amazon business units with and without dedicated onsite maintenance personnel. Key job responsibilities - Respond to and triage incoming work requests within standard service level agreements (SLAs) - Manage remote works from start to end, including work order/purchase order raising and receipting - Communicate effectively and efficiently with stakeholders (Reliability Maintenance Engineering, Ops, H&S etc.) - Provide updates on vendor status, take the lead on coordinating works during an escalation - Identify and escalate critical issues through appropriate channels to maintain equipment reliability and minimize operational impact - Monitor, respond to, and manage refrigeration alarm systems, ensuring timely response to critical alerts - Manage and prioritize work queues based on urgency and SLA requirements- Speak, write, and read fluently in English - Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls - Experience working with Microsoft Office tools (Excel, Word, Outlook, etc.) - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities, or experience with automatic contact routing, VoIP and any contact center case management tools - Experience using strong customer service, communication, and interpersonal skills - Experience operating in a 24/7 production environment- Experience in more than one major programming language (C++, Java, or related) and at least one scripting language (Perl, Python, or equivalent) - Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint) - Experience with a Computerized Maintenance Management System (CMMS) - Experience in contracts management - Experience in facilities management, or experience in electrical or mechanical engineering Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

¿Buscas una oportunidad para desarrollar tus habilidades en atención al cliente y gestión telefónica? Nos complace anunciar una vacante para un puesto de Teleoperador/a de Atención al Cliente en un horario de lunes a viernes (40 horas a la semana). Tareas En este rol, serás responsable de atender llamadas entrantes, brindar soluciones a los clientes y gestionar eficazmente sus consultas y necesidades. Utilizarás tus habilidades de telefonía para orientar al cliente y mantener un excelente servicio de atención al cliente (información de facturación, incidencias, reclamaciones e información general). Requisitos - Experiencia previa en un entorno de call center o atención al cliente - Catalán y castellano con fluidez avanzada, e inglés conversacional (importante) - Habilidades destacadas en comunicación y resolución de problemas - Capacidad para trabajar en equipo y adaptarse a un entorno dinámico - Orientación al servicio y enfoque en la satisfacción del cliente Teleoperador/a - Atención al Cliente - Call Center (40 horas) Puesto: Teleoperador/a de Atención al Cliente (40 horas semanales) Ubicación: Presencial en oficinas (Glòries, Barcelona) Horario: Lunes a viernes de 9:00 a 18:00 h (40 horas semana) Salario: 17.094 €/año Contrato: Indefinido

We are bsport. The place to be! Si cree que es el candidato ideal para la siguiente oportunidad, envíe su solicitud después de leer la descripción completa. bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps our partners manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success. Since we launched in 2019, we have already achieved the following: We’ve built a community of over 7 million users In December 2024 we have finalised the biggest Series B (€30 million) Grown our team to more than 200 employees We’re continuing to grow to become the #1 tech partner for boutique fitness studios in Europe and the rest of the world! Join us to write the next chapter of your career! About the role: Drive bsport's growth in the DACH market by engaging directly with owners and decision-makers of boutique fitness and wellness studios-think reformer Pilates studios, yoga spaces, barre studios, and CrossFit boxes. This is one of the most dynamic, fast-growing segments in fitness right now, and you'll be at the center of it, helping ambitious studio owners scale their business. You’ll lead consultative sales conversations with SMB clients, digging into their operational and commercial challenges, and showing them how bsport can be the platform that powers their growth. What will be your impact: Take ownership of the sales process from qualified opportunity to close, delivering a seamless and high-quality client experience. Deliver clear, engaging demos that highlight bsport’s value by addressing client-specific pain points. Collaborate with SDRs to optimize lead quality and with Account Managers for a smooth client handover post-signing. Contribute actionable insights to product and marketing teams to enhance our offerings and align closely with client needs. Develop proactive strategies to drive client acquisition and reinforce bsport’s market presence in the DACH market. You would be great fit if you have: Experience in a similar position within a high-growth/fast-paced startup environment. Have native level in German and proficiency in English. Strong knowledge of the DACH market, including buyer behaviour, cultural nuances, and commercial landscape, gained through professional experience selling into or working closely with Germany-, Austria-, and Switzerland-based clients. A consultative, customer-focused approach with strong negotiation skills to understand needs, offer tailored solutions, and ensuring an exceptional client experience. A goal-driven approach with a passion for achieving results and a proactive attitude toward challenges. Collaborative mindset to ensure the platform’s success with clients and across internal teams. What We Offer We believe great work comes from happy, supported people-that’s why we offer meaningful perks designed to promote balance, growth, and connection. Company-paid private medical insurance through Alan, including dental cover, mental health support, and travel assistance for trips up to 90 days. Sharpen your edge with a €250/month AI budget to spend on the tools that make you faster and better at your job. Happy bsport anniversary - receive a gift up to a value 400€ on your 3rd bsport anniversary! Move your body your way with Wellhub, giving you access to thousands of gyms, studios and wellness apps across Spain, plus 15% off Frizzant classes and packages. Make your salary work harder with our flexible compensation plan-spend tax-free on meals, public transport and even nursery costs, straight from your gross salary via Alan Flex. Broaden your horizons with 15 days a year to work from abroad, wherever inspiration takes you. Recharge with 23 days of paid holiday on top of a hybrid rhythm, with 1 remote day a week to balance office collaboration with flexibility. Connect with your team through a variety of activities-afterwork socials, workshops, our annual seminar day, and summer and Christmas parties. xqziphu Here’s what to expect in our hiring process: Discovery Call with Daria, Talent Acquisition (20-30min) Interview with Leo, our Country Manager (30 min) Mock Demo with Saffron, our Account Executive Team Lead (45 min) Meeting with our CEO, Zakaria Mansour (30 min) We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work. If you require accommodations during the application or interview process, please inform us. #J-18808-Ljbffr

Atención al cliente Contact Center Sant Boi de Llobregat (H/M/X) ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. • PAISES, • VAILLANT GROUP COMO EMPLEADOR, • NIVEL DE CARRERA, • VACANTES, • CORPORATIVO Descripción del puesto Cubrir internamente la mayoría de nuestros puestos de liderazgo. Y ofrecer programas de formación a medida y apasionantes proyectos internacionales. Trabajamos en Vaillant Group. Trabajamos por un clima mejor. Empresa: Red Ofisat Nordeste S.L.U. Población: Barcelona-ESP País:España (ES) Marca: Red Ofisat Tipo de contrato: Temporal Jornada de trabajo: Parcial Lo que conseguimos • Atiende y/o realiza llamadas a clientes para los distintos tipos de servicios solicitados: consultas, reclamaciones, gestión de citas de revisiones, actualización de datos de clientes, citación para los controles de calidad, alarmas, etc.(NO se trata de un puesto de telemarketing), • Siguiendo el plan establecido por su responsable realiza la gestión de rutas para los técnicos y/o zonas que se le hayan asignado, y da el apoyo administrativo necesario al técnico durante la ruta de trabajo (entre otros, el traspaso de piezas entre técnicos). Además si fuera necesario realiza el cambio en la gestión de rutas si hubiera avisos de última hora., • Reporta de la actividad realizada y de las incidencias surgidas a su responsable. Lo que nos hace triunfar • Formación Profesional como administrativo y/o marketing., • 1 año de experiencia en puestos similares o 2 años como agente de telemarketing en call center., • Mentalidad de servicio, dotes comerciales, trabajo en equipo, y capacidad de relación. Puedes contar con • Horario de oficina rotativo (sin turnos de noche) y retribución competitiva compuesta de fijo (convenio del metal de Barcelona, superior al de telemarketing) + variable en función de objetivos., • Nuestras marcas tienen una trayectoria reconocida y somos líderes de mercado, la referencia del sector en Posventa., • Trabajamos con una conciencia sostenible y apostamos por la diversidad y el respeto a todas las personas para garantizar la igualdad, de manera que todas las identidades y orientaciones sexuales sean reconocidas y valoradas, sin discriminar por ninguna condición cultural, social o personal., • Los valores corporativos están muy presentes en el día a día del trabajo (espíritu emprendedor, confianza, integridad y pasión)., • La empresa se preocupa por la conciliación con medidas como la ampliación de permisos laborales y del periodo de disfrute de las vacaciones., • Ofrecemos un amplio catálogo de formación continua y programas de desarrollo para hacer crecer a nuestros talentos., • El ambiente de trabajo y el compañerismo son excelentes. Nuestros equipos saben crear un ambiente positivo para superar cualquier reto y tener éxito. Lo que nos hace diferentes Cuidamos de un clima mejor. En cada hogar y en nuestro entorno. Como empresa familiar de éxito, llevamos más de 150 años haciendo honor a esta afirmación. Somos uno de los principales proveedores mundiales de bombas de calor, servicios digitales y aparatos de calefacción de gas eficientes, y ofrecemos soluciones de ahorro energético. La sostenibilidad está presente en todas las áreas de Vaillant Group. En la oficina, en los centros de producción y en la carretera. Alrededor de 16.000 empleados de más de 70 países se comprometen a ello cada día. Como equipo internacional, asumimos la responsabilidad por nuestro futuro y el de nuestro planeta. Promovemos tu desarrollo personal para que puedas actuar con pasión y juntos podamos garantizar un clima mejor. Ven a formar parte de Vaillant Group y ayúdanos a dar forma al futuro de la climatización! Promovemos la igualdad y no toleramos ninguna forma de discriminación en nuestros procesos de selección. Valoramos la singularidad de cada individuo y animamos a todas las personas a que presenten su candidatura. Contacto: Patricia Suarez Confiamos en los procesos digitales, no solo para trabajar de forma más eficiente, sino para contribuir a la conservación de los recursos. Por eso, únicamente gestionamos candidaturas recibidas online. xqziphu Más sobre el Grupo Vaillant Síguenos • Aviso legal, • Política de protección de datos, • Se abre en una nueva pestaña. © 2025 Vaillant Group #J-18808-Ljbffr

Ready to elevate your career and join a fast-growing team in the digital world? Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! Purpose of the role: As a member of the TP team, you will be working on outbound leads to acquire new advertisers for Local Services Ads. You will become a digital consultant, advising them on their digital advertising strategy, with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual sales targets as well as being part of a larger sales team responsible for increasing the Client customer base across EMEA. Your responsibilities: • Achieve a minimum number of interactions (phone call and/or emails) per day, • Qualify inbound leads and manage a structured sales pipeline., • Understand business needs and align product offerings accordingly., • Guide clients through onboarding and verification processes., • Develop expertise in regional onboarding requirements., • Support businesses in submitting accurate documentation., • Troubleshoot and escalate issues as needed., • Adapt to a dynamic and fast-paced work environment., • C2 level of German and a C1 level of English (both written and spoken)., • At least 2 years of experience in similar fields: sales, recruiting, customer-facing role, • Experience in call center or sales-driven environments., • High attention to detail and strong organizational habits., • Clear and structured communicator., • Ability to meet deadlines and deliver quality work., • Proficiency in Google Docs/Sheets or Microsoft Word/Excel., • Capable of working independently., • Bachelor’s degree in Business preferred., • Team collaboration experience., • Awareness of home services sectors. Desirable Skills • Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality, • Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals, • Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums., • Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions, • Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration, • Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights, • Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions, • Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification, • Full-time (39 hours/week) hybrid position in Barcelona, • Salary: 23.671€ gross/year + up to 2.840€ gross/year in bonus, • Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project., • Relocation Support, • Private Health Insurance., • Continuous skill development and certifications., • Clear career growth opportunities supported by coaches and a motivating team environment., • Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture., • Prime office location at the World Trade Center, Barcelona, surrounded by the sea Diversity, Equity & Inclusion TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. xqziphu Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción completa. #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5‑star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all‑encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square‑meter ballroom with abundant natural light, breakout rooms catering to all size of meetings, a rejuvenating spa, and a state‑of‑the‑art fitness centre. Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. Job Description We are looking for a Guest Services & Quality Intern to join the team at SLS Barcelona. Under the guidance of the Call Center Manager, you will support ensuring a seamless and memorable experience for all guests while maintaining the property’s service standards. Responsibilities • Answer internal and external phone calls promptly and courteously., • Manage guest requests during their stay, providing accurate information about hotel facilities, services, and schedules., • Coordinate with other departments (Housekeeping, Engineering, F&B, etc.) to ensure timely fulfillment of guest needs., • Record, track, and dispatch requests to the relevant departments., • Handle Room Service, wake‑up calls, voicemail, and restaurant/spa reservation requests., • Redirect calls or inquiries to the appropriate department when needed., • Perform quality checks to ensure guest requests are completed to standard., • Respond to guest complaints or concerns with empathy and professionalism., • Monitor service trends to identify gaps and opportunities for improvement., • Uphold service excellence standards and act as an ambassador for the brand by creating memorable guest experiences., • Proactively suggest solutions or enhancements during a guest’s stay., • Assist with administrative and reporting tasks such as logging incidents, tracking requests, and updating hotel systems. Qualifications • Studying a bachelor’s or master’s degree in hospitality or a related field., • Ability to sign an internship agreement with your school for a preferred six‑month period., • Proficient knowledge of computer systems such as Microsoft Word, Excel, and Outlook., • Capability to multitask, work in a fast‑paced environment, and maintain a high level of attention to detail., • Excellent verbal and written communication skills and fluency in Spanish and English; additional languages highly valuable., • Passionate about delivering outstanding guest service and creating memorable stays for guests., • Ability to make people feel good – your team, guests, and colleagues alike – and to have a positive impact., • Strong relationship‑building skills, confidence working with other teams and leaders, and passion for collective achievements., • Ownership mindset, problem‑solving ability, and effective decision making, even under pressure., • Calmness and professionalism when handling demanding situations or guest complaints, with empathy and a solutions focus., • Humble, open to ideas, ego‑free approach that helps get things done., • Desire to be part of a hard‑working, supportive, and fun team. Additional Information The opportunity to be part of an innovative, fast‑growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. xqziphu Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. #J-18808-Ljbffr

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. Across the globe we have more than thousand Fulfillment Centers, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams’ bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. The Escalation Specialist is responsible for first-line monitoring and response within Amazon Maintenance Operations Centre (AMOC). This role directly monitors alarm systems, dispatches local vendors, assists site maintenance and operations personnel with troubleshooting efforts, and ensures accurate documentation and communication. The successful candidates will be action-orientated, flexible problem-solvers with excellent research skills who can demonstrate exceptional customer service and take full ownership of each case. AMOC provides 24/7 monitoring, facilities escalation management, vendor dispatch and tracking, documentation and resolution management for multiple Amazon business units with and without dedicated onsite maintenance personnel. Key job responsibilities • Respond to and triage incoming work requests within standard service level agreements (SLAs) • Manage remote works from start to end, including work order/purchase order raising and receipting • Communicate effectively and efficiently with stakeholders (Reliability Maintenance Engineering, Ops, H&S etc.) • Provide updates on vendor status, take the lead on coordinating works during an escalation • Identify and escalate critical issues through appropriate channels to maintain equipment reliability and minimize operational impact • Monitor, respond to, and manage refrigeration alarm systems, ensuring timely response to critical alerts • Manage and prioritize work queues based on urgency and SLA requirements- Speak, write, and read fluently in English, and have the ability to take direction in English - Experience in a 24x7 operational services or support environment - Experience communicating technical details verbally and in writing - Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities, or experience with automatic contact routing, VoIP and any contact center case management tools - Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in networking administration and troubleshooting and experience working with customers with a passion for delivering exceptional service- Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint) - Experience in construction or project management, or experience in facilities management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

We are looking for a Czech-speaking Account Executive to join an international sales team in Madrid. This role focuses on the Czech market and gives you the opportunity to manage the full sales cycle, from initial contact to closing. Responsibilities • Manage the full sales cycle from first contact to subscription close, • Contact potential customers in the Czech market, • Conduct client meetings, product demonstrations and follow-ups, • Manage free trials and support prospects through the decision-making process, • Handle approximately 80–100 calls per day, • Work towards KPIs related to calls, demos, conversions and revenue, • Handover successfully closed accounts to the Customer Experience teamRequirements, • Native or bilingual Czech, • Native or bilingual English, • Must already reside in Spain, • 1–6 years of commercial experience, such as BDR, SDR, outbound sales or call center, • Comfortable with outbound calling and high-volume communication, • Strong KPI and results orientation, • Availability aligned with US time zone working hoursWhat You Can Expect, • Permanent contract, • Comprehensive training during the first month, • 22 days of annual leave, • Friday afternoons off, • Flexible benefits package, • Referral bonus, • Office perks and team activities, • Hybrid working model after reaching the required performance target, • Regular office presence in Madrid, with related travel expenses coveredLocation & Work Model Madrid, Spain The first four weeks are fully on-site for onboarding and training. Afterwards, the role follows a hybrid working model, with approximately one day per month in the Madrid office. xqziphu Apply now or send your CV directly to: Aunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren. #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Ready to take ownership of the full sales cycle and grow your career with uncapped earning potential? We're looking for a native or bilingual Dutch-speaking Account Executive to join a dynamic sales team in Madrid, focusing on the Dutch market. ¿Quiere presentar una candidatura? Asegúrese de que su CV está actualizado y luego lea atentamente las siguientes especificaciones del puesto antes de solicitar. About the Role Join the team as an Account Executive for a leading e-commerce search technology company, managing the full sales cycle for the Dutch market — from initial contact through to closing subscriptions. This hybrid role calls for someone who's comfortable with cold-calling, thrives on outbound prospecting, and is ready to drive growth in a fast-paced, international environment. What You'll Do • Manage the complete sales cycle: initial contact, client meetings, free trial management, and subscription close, • Hand over accounts to the Customer Experience team post-subscription, • Utilize system-assigned leads effectively, • Handle a high volume of calls, approximately 80-100 per day, • Achieve KPIs related to calls, demos, trial-to-paid conversions, and Monthly Recurring Revenue (MRR) generated What You Bring • Native-level or bilingual proficiency in Dutch, • Must already reside in Spain (no relocation support provided), • 1-6 years of solid commercial experience (BDR, SDR, call center, or outbound prospecting), • Strong comfort with cold-calling and a KPI/metrics-driven mindset, • Availability aligned with US time zones Work Schedule Monday-Thursday, 9:00-18:00; Friday, 9:00-15:00 — flexibility especially valued during onboarding, with US time zone alignment expected. Compensation & Benefits • Base salary: €30,000 gross/year, plus uncapped variable commission, • Monthly commission target: €600, with performance multipliers: – Below 80% of target: x1 – 80% of target: x1.3 – 100% of target: x2 – 150% of target: x3, • Quarterly bonus: if your average quarterly achievement exceeds 150%, the entire quarter's commissions are boosted with a 3x multiplier (assessed end of March, June, September, and December), • During ramp-up, the multiplier is fixed at x1 until you reach 100% of target — ramp-up targets: M0 0%, M1 0%, M2 30%, M3 60%, M4 100%, • Clear internal growth path: AE2 level at €35,000 base, AE3 level at €40,000 base, • Permanent contract, • 22 days of annual leave, plus discretionary days between Dec 24-31, • Friday afternoons off, • Flexible compensation and benefits package, • Referral bonus program, • Office perks: fresh fruit, snacks, and monthly team lunches, • Sports and community activities Work Setup Hybrid model — 50% remote available once you reach at least 70% of your target. The first 4 weeks are fully on-site in Madrid for onboarding and training; afterward, on-site presence is required roughly once a month, with travel and related expenses covered by the company. Location Madrid — Spain's vibrant capital, known for its rich culture, history, and dynamic business environment. Ready to grow your sales career with uncapped earning potential? xqziphu #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Desde grupo adecco buscamos a cordinadores/ras para liderar equipo de atención al cliente. Entre las funciones estarian: - Cumplimiento de la metodología y soporte en la gestión del proyecto - Control de Fase de Acogida/ Bienvenida de agentes. - Gestión de presencia, permisos y vacaciones - Monitorizaciones de los agentes para el seguimiento de la calidad. - Motivación y soporte del equipo. - Gestión y resolución de incidencias. - Detección de necesidades formativas en el equipo. - Medición de variables cuantitativas y cualitativas asociadas al puesto. - Medición de aspectos actitudinales (cumplimiento de normas e instrucciones de trabajo, puntualidad, absentismo, rotación, etc.). - Formación de agentes en procedimientos, herramientas y argumentarios de la Campaña. - Gestión administrativo/a y elaboración de informesEn Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas Requisitos IMPRESCINDIBLE CATALÁN mínimo B2. IMPRESCINDIBLE Experiencia como coordinador/a en call center. Conocimiento medio/alto de Google Sheets (hoja de cálculo de Google) y Excel. Disponibilidad para asistir, junto al resto del personal de estructura, 1 semana a la formación con el cliente en Madrid (con gastos pagados). Manejo de CRM y herramientas propias de coordinación. Liderazgo orientado a resultados y a la mejora continua. Comunicación asertiva, clara y adaptada a distintos perfiles. Capacidad para gestionar conflictos, mediar y resolver incidencias del equipo. Organización, priorización y gestión del tiempo. Orientación al detalle y rigor en el seguimiento de procesos. Capacidad de toma de decisiones, con decisión y resolución. Habilidad para dar feedback constructivo y realizar sesiones de coaching. Capacidad para motivar al equipo y fomentar el trabajo colaborativo. Capacidad de análisis y síntesis. ¿Qué ofrecemos? Empleo a jornada completa. 39 horas semanales de lunes a domingo librando 2 fines de semanas al mes. Contrato POR EMPRESA de 3 meses +indefinido. Horarios y turnos. Horario partido de 10 a 19h con 1 hora de descanso Salario según convenio Contact Center para este puesto: 18.707,27 €brutos/año Trabajo presencial en nuestro centro de Barcelona (Centro AV. Diagonal 67) Oportunidad de formar parte de una empresa internacional.

Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the Spanish market, targeting companies with high potential and a tech-focused environment. Responsibilities: - Make outbound customer calls to promote and sell services. - Create, maintain, and update a customer database with complete information. - Consolidate and build the customer base. - Record outbound call history and customer responses in detail. - Ensure consistent customer follow-up. - Monitor competitors’ products or services and develop selling strategies. - Handle customer needs and inquiries. Requirements Language Skills: C2 level of Spanish. Good level of English (oral and written). - Experience: 12 months of sales experience and customer interaction. Ability to learn and adapt quickly. - Willingness to work independently with support as needed. - CRM experience, able to use CRM tools to maintain customer records and support team efforts. - Communication Skills: solid communication skills, able to convey messages clearly, participate in meaningful conversations, and contribute to team efforts - Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements. - Personal Skills: Proactive and motivated. A customer-oriented team player. Specialized Skills for the Spanish Market - Spanish Market Knowledge: understanding of the Spanish business culture and regional differences to establish business relationships and tailor sales strategies. - Familiarity with the key sectors of the Spanish economy, identifying business opportunities and understanding specific industry needs. - Spanish Communication: ability to communicate effectively with Spanish professionals, adapting communication style to the context and interlocutor. - Understanding of the nuances of Spanish business language. - Skill in both verbal and written communication. - Spanish Legal Knowledge: basic knowledge of Spanish business regulations, including labor and commercial laws, to ensure regulatory compliance. - Familiarity with Spanish data privacy laws (LOPD and GDPR) to adapt communication and data collection strategies. Desirable Skills - Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality - Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals - Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums. - Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions - Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration - Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights - Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions - Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification Benefits - Full-time (39 hours/week) hybrid position in Barcelona - Salary of 19.623,94 € € gross/year + up 3.330€ gross/year in bonus. - Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project. - Private Health Insurance. - Continuous skill development and certifications. Specific sales training. - Clear career growth opportunities supported by coaches and a motivating team environment. - Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture. - Prime office location at the World Trade Center, Barcelona, surrounded by the sea. Diversity, Equity & Inclusion TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Application Process: If you possess customer-centric skills, a talent for sales, and excel in a dynamic environment, apply now to join our team and make a significant impact in the Spanish market!

Description Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!This role is tailored for individuals who can navigate the complexities of the French market, targeting companies with high potential and a tech-focused environment.Responsibilities:Make outbound customer calls to promote and sell services.Create, maintain, and update a customer database with complete information.Consolidate and build the customer base.Record outbound call history and customer responses in detail.Ensure consistent customer follow-up.Monitor competitors’ products or services and develop selling strategies.Handle customer needs and inquiries. Requirements Language Skills: C2 level of French with good English skills.18 months sales experience is preferred.Ability to work independently and efficiently with limited supervision.CRM Experience: working knowledge with CRM systems.Communication Skills: effective communication skills, able to express ideas clearly, foster collaboration, and build strong relationships.Goal-Driven: comfortable in a goal-driven environment and attaining goals with a broader team.Presentation Skills: good communication and presentation skills, both written and verbal.Proactive Attitude: goal-oriented, self-motivated individual who is confident and proactive.Team Collaboration: able to work independently within a team environment.Business Acumen: effective business acumen, able to analyze data, identify opportunities, and contribute to strategic planning.Customer Focus: customer-driven and focused on providing a good customer experience.Specialized Skills for French Market:Market Understanding: clear understanding of the French market, including cultural nuances and business practices.Strategic Thinking: capability to identify and target companies with growth potential.Problem-Solving: basic problem-solving skills to navigate complex contexts.Analytical Skills: basic proficiency in analyzing market trends and customer data.Relationship Building: ability to build and maintain relationships with key stakeholders in the French market.French cultural awareness: understanding the business etiquette and cultural nuances of the country to build rapport and trust with potential clients.Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.Demonstrate an understanding of the existing digital marketing ecosystem in France.Ability to manage specific questions about ROI and integration with other platforms.Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities.Demonstrate a solid understanding of the existing digital marketing ecosystem in France and be able to position Google Ads as a valuable and integrated solution.Desirable SkillsProcess Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and qualityCollaboration: Working effectively with others, sharing ideas and resources to achieve common goalsCommunication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actionsOpen Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaborationCritical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insightsSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutionsEntrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification Offer Full-time (39 hours/week) hybrid position in BarcelonaSalary of 22,950€ gross/year + up to 4,050€ gross/year.Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.Relocation package support. Private Health Insurance.Continuous skill development and certifications. Specific sales training.Clear career growth opportunities supported by coaches and a motivating team environment.Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.Prime office location at the World Trade Center, Barcelona, surrounded by the sea.Diversity, Equity & InclusionTP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.Application Process: If you possess customer-centric skills, a talent for sales, and excel in a dynamic environment, apply now to join our team and make a significant impact in the French market!

¿POSEES EXPERIENCIA Y FORMACIÓN EN TAREAS ADMINISTRATIVAS? EN R&S JOBS ESTAMOS SELECCIONANDO UN/A AUX. ADMINISTRATIVO/A DPTO. ATENCIÓN AL CLIENTE PARA CALL CENTER UBICADO EN BARCELONA. Datos de contacto: CÓDIGO DE OFERTA: 092026029278 La inscripción a esta oferta se efectúa a través del portal Feina Activa (https://feinaactiva.gencat.cat/web/guest/home ), donde encontrará más información sobre los detalles del puesto de trabajo. Puede acceder a la oferta indicando la referencia (Referencia número:92326136) en la búsqueda avanzada de Feina Activa. Para optar a las ofertas de este portal, se precisa una inscripción previa en él.

¡Descubre una nueva oportunidad en Cuideo como asesor/a de familias!En el equipo de Atención a las familias de Cuideo ® buscamos a una nueva incorporación. No buscamos a solo a alguien que sepa vender, buscamos a alguien que sepa escuchar, empatizar y acompañar… y sí, también cerrar.Si tienes experiencia en ventas consultivas y/o telefónicas B2C, te sientes cómodo/a en entornos dinámicos y crees en las ventas con propósito, me encantará conocerte¡Forma parte de Cuideo y únete a la revolución!¿Qué ofrecemos?Cultura Innovadora: Ambiente de trabajo startup que valora la creatividad, la innovación y la agilidad.Retribución fija más un atractivo componente variable. ¡Te espera una compensación extra mensual altamente motivadora!Cuideo Benefits: Acceso a un paquete exclusivo de beneficios con descuentos en servicios de cuidados, formación , viajes, retribución flexible, días libres adicionales y mucho más.Impacto Social Positivo: Contribuye a mejorar la calidad de vida de las personas mayores.Estabilidad Laboral: Contrato indefinido a jornada completa en modalidad híbrida (3 días presencial, 2 días teletrabajo)Horario partido: Lunes de 10 a 15 y de 16 a 20, de martes a jueves de 11 a 15 y de 16 a 20 y viernes intensivos de 12 a 20.Funciones:Atención a las familias: Brindar atención telefónica y presencial a las familias que se ponen en contacto con Cuideo.Evaluación de necesidades: identificar necesidades específicas y circunstancias particulares.Asesoramiento personalizado: Explicar de manera clara y detallada los diferentes planes y servicios de cuidado a domicilio que ofrecemos, adaptándolos a las necesidades de cada familia.Gestión de presupuestos: Calcular y enviar presupuestos a las familias que se ponen en contacto con Cuideo.Seguimiento de presupuestos: Realizar seguimiento a las familias una vez que hayamos enviado un presupuesto resolviendo cualquier duda que puedan tener.Gestión de plataformas y procedimientos: Trabajar en todas las plataformas que ponemos a disposición del equipo para realizar presupuestos y mantener actualizado el estado de cada cliente.Interacción con otros departamentos: Colaborar estrechamente con otros departamentos para asegurar la excelencia en el servicio.Promoción de valores de la empresa: Representar los valores de Cuideo en cada interacción, promoviendo un enfoque ético y humano en el cuidado de personas dependientes.Requisitos :Experiencia mínima de 3 años en ventas consultivas B2C o atención al cliente, preferentemente en sectores relacionados con el cuidado de personas o servicios a domicilio y enExperiencia previa en call center, altamente valorable ya que la naturaleza del puesto implica un volumen elevado de llamadas y una dinámica muy intensa que requiere agilidad y resistencia al teléfono.Se valorará muy positivamente tener experiencia en el seguimiento de KPIs comerciales, saber interpretar los datos, detectar momentos de baja performance y reaccionar rápido. Buscamos a alguien que no le tenga miedo al dato, sino que lo use como aliado para mejorar.Se valorará experiencia en la gestión de presupuestos y el seguimiento de clientes.Habilidades y competencias necesarias:Uso de herramientas tecnológicas (CRM y entorno Gmail).Capacidad para trabajar con objetivos de venta y orientación a resultados.Proactividad, orientación al cliente, habilidades comunicativas y empatía.Catalán y español.Disponibilidad a trabajar festivos locales y fines de semana de forma esporádica.Cuideo se enfoca en garantizar que las personas mayores puedan vivir mejor y más tiempo en su hogar. Ofrecemos soluciones integrales de cuidado a domicilio, teleasistencia y servicios adicionales adaptados a las necesidades individuales. Nuestro éxito se debe a la combinación de un gran equipo comprometido y tecnología propia que garantiza la mejor selección de cuidadores. Con más de 6,000 reseñas positivas en Google y TrustPilot, el reconocimiento como empresa B Corp y la distinción de Google, nuestro impacto social es evidente.Con un equipo en crecimiento, de más de 100 personas, estamos en búsqueda de personas igual de comprometidas para unirse a nosotros en la misión de afrontar los desafíos sociales y construir un futuro de cuidado personalizado y significativo. xqziphu Si cumples con los requisitos, ¡esperamos tu candidatura! Asegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad. Principales características Fecha de inicio 21/04/2026 Fecha de fin 10/06/2026 Jornada Tiempo completo Vacantes 1 Observaciones Modalidad Híbrida Tipo de salario Indefinido Salario máximo 26.000,00€ Periodo salarial Año Provincia Barcelona Sector Comercial y Ventas Habilidades Don de gentes, Organización, Venta y marketing, ADAPTABILIDAD, AUTOMOTIVACIÓN, ATENCIÓN AL CLIENTE, COMUNICACIÓN VERBAL Y NO VERBAL PERSUASIVA, PLANIFICACIÓN Y ORGANIZACIÓN, SOCIABILIDAD #J-18808-Ljbffr

Base pay range ¿Quiere enviar su solicitud? Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar. Overview Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the German market, targeting companies with high potential and a tech-focused environment. Responsibilities • Make outbound customer calls to promote and sell services, • Create, maintain, and update a customer database with complete information, • Consolidate and build the customer base, • Record outbound call history and customer responses in detail, • Ensure consistent customer follow-up, • Monitor competitors' products or services and develop selling strategies, • Handle customer needs and inquiriesRequirements, • Language Skills: C2 level of German with advanced English skills, • 20 months sales experience is preferred, • Strong capability to manage tasks autonomously and achieve goals without constant oversight, • CRM Experience: strong CRM experience, capable of effectively utilizing CRM tools to enhance customer engagement and drive sales, • Communication Skills: strong communication skills, capable of effectively conveying information and engaging stakeholders at all levels, • Goal-Driven: comfortable in a goal-driven environment and attaining goals with a broader team, • Presentation Skills: good communication and presentation skills, both written and verbal, • Proactive Attitude: goal-oriented, self-motivated individual who is confident and proactive, • Team Collaboration: able to work independently within a team environment, • Business Acumen: strong business acumen, capable of understanding complex business environments and making informed decisions, • Proficient in conducting competitor analysis and offering insights to support strategic decision-making, • Customer Focus: customer-driven and focused on providing a good customer experienceSpecialized Skills for the German Market, • Market Understanding: clear understanding of the German market, including cultural nuances and business practices, • Strategic Thinking: capability to identify and target companies with growth potential, • Problem-Solving: complex problem-solving skills to navigate complex contexts, • Analytical Skills: proficiency in analyzing market trends and customer data, • Relationship Building: ability to build and maintain relationships with key stakeholders in the German market, • Ability to unlock substantial opportunities within a market brimming with potential for expansion, • German cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients, • Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers, • Demonstrate a strong understanding of the existing digital marketing ecosystem in each German region and be able to position Google Ads as a valuable and integrated solution., • Ability to manage more sophisticated questions about ROI and integration with other platforms, • Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities, • Ability to tailor outreach strategies that respect and address client's high focus on data privacy and protectionDesirable Skills, • Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality, • Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals, • Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums, • Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions, • Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration, • Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights, • Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions, • Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identificationBenefits, • Full-time (39 hours/week) hybrid position in Barcelona, • Salary: 25.330,00 € + up to 4.470,00 € gross/year, • Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project, • Relocation package support, • Private Health Insurance, • Continuous skill development and certifications. Specific sales training, • Clear career growth opportunities supported by coaches and a motivating team environment, • Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture, • Prime office location at the World Trade Center, Barcelona, surrounded by the seaDiversity, Equity & Inclusion TP is home to a global family with various backgrounds and lifestyles. xqziphu We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Seniority level • Entry levelEmployment type, • ContractJob function, • IT Services and IT Consulting #J-18808-Ljbffr

Desde Adecco estamos buscando Formadores/as para un equipo de Atención al Cliente. Buscamos profesionales con habilidades de comunicación, capacidad para transmitir conocimientos de forma clara y experiencia en la formación y acompañamiento de equipos. En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas Requisitos • IMPRESCINDIBLE CATALÁN mínimo B2. • IMPRESCINDIBLE Experiencia como formador/a en call center. • Disponibilidad para asistir, junto al resto del personal de estructura, 1 semana a la formación con el cliente en Madrid (con gastos pagados). • Conocimiento medio/alto de Google Sheets (hoja de cálculo de Google) y Excel. • Manejo de CRM y herramientas propias de coordinación. • Liderazgo orientado a resultados y a la mejora continua. • Comunicación asertiva, clara y adaptada a distintos perfiles. • Organización, priorización y gestión del tiempo. • Orientación al detalle y rigor en el seguimiento de procesos. • Capacidad de toma de decisiones, con decisión y resolución. • Habilidad para dar feedback constructivo y realizar sesiones de coaching. • Capacidad para motivar al equipo y fomentar el trabajo colaborativo. • Capacidad de análisis y síntesis. ¿Qué ofrecemos? -Jornada de Lunes a Viernes -Horario de 10:00 a 19:00 con 1 hora de descanso -Salario según convenio:18.707,27 €brutos/año -Contrato por empresa de 6 meses (con 2 meses de periodo de prueba) + indefinido. - Trabajo presencial en nuestro centro de Barcelona -Oportunidad de formar parte de una empresa internacional.

Job Description: ¿Quieres llevar tu experiencia eléctrica a proyectos industriales de alta complejidad y crecer en uno de los sectores con mayor proyección? En Schneider Electric buscamos incorporar un/a Especialista Eléctrico/a – Oficial de 1.ª en nuestra planta de Sant Boi de Llobregat, especializada en soluciones ETO para Secure Power, centros de datos prefabricados y módulos de potencia. SCHNEIDER DATA CENTER PROGRAM · 6 SEMANAS Te incorporarás mediante un itinerario de formación técnica especializada y prácticas en un entorno productivo real para conocer nuestros procesos, equipos y estándares de trabajo. TU MISIÓN Formarás parte del equipo de Producción, responsable de integrar la solución diseñada mediante trabajos de instalación, montaje, conexionado y pruebas con tensión de sistemas eléctricos industriales. Trabajarás con autonomía técnica y documentación especializada, asegurando el cumplimiento de los estándares de seguridad, calidad, productividad y plazos. TU DÍA A DÍA - Ejecutar los trabajos de acuerdo con la documentación técnica facilitada, asegurando el cumplimiento de los estándares de seguridad, calidad y plazos. - Realizar el montaje, la instalación y el correcto conexionado de equipos conforme a las especificaciones y la documentación entregada. - Preparar y ejecutar pruebas de instalaciones eléctricas con tensión, resolviendo las desviaciones que puedan producirse. - Interpretar planos, esquemas eléctricos y documentación técnica compleja. - Colaborar de forma transversal con Ingeniería y Calidad para garantizar la correcta ejecución de las tareas y resolver posibles incidencias. - Realizar limpiezas técnicas. - Organizar equipos de trabajo, asegurando la seguridad y la calidad de las operaciones. - Mantener el orden y la limpieza de la zona de trabajo. (External) English Qualifications: EL PERFIL QUE BUSCAMOS - Formación Profesional de Grado Medio. - Más de 5 años de experiencia en instalaciones eléctricas, obra civil o montaje e instalación de equipos industriales. - Autonomía técnica en la ejecución de trabajos. - Capacidad para interpretar planos, esquemas eléctricos y documentación técnica compleja. - Se valorará formación específica en Electricidad, Electrotecnia, Instalaciones Eléctricas, Automatización Industrial o similar. - Se valorará disponer de un Ciclo Formativo de Grado Superior. QUÉ TE OFRECEMOS - Contrato indefinido desde el primer día. - Salario durante todo el periodo formativo. - Formación técnica especializada en sistemas eléctricos para Data Centers. - Formación práctica en un entorno productivo real. - Desarrollo de habilidades de comunicación y trabajo en equipo. - Incorporación al equipo de Data Center Systems. - Beneficios extrasalariales de Schneider Electric. - Oportunidades reales de especialización y crecimiento profesional. BENEFICIOS - Seguro de vida y plan de retribución flexible Seflex. - Opciones de salud, restauración, guardería y transporte. - Medidas de flexibilidad y bienestar. - Acceso a formación continua, oportunidades internas, mentoría y programas de reconocimiento. - Programa de accionariado WESOP y otras iniciativas para empleados. La disponibilidad de determinados beneficios está sujeta a sus condiciones de elegibilidad y a las políticas vigentes de Schneider Electric. UBICACIÓN · Sant Boi de Llobregat ¿TE GUSTARÍA APLICAR TU EXPERIENCIA ELÉCTRICA EN LOS PROYECTOS QUE CONSTRUYEN EL FUTURO? INSCRÍBETE Y FORMA PARTE DEL SCHNEIDER DATA CENTER PROGRAM Local Benefits (English): At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker. Schneider Electric is there when it matters most to you Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team: Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life’s challenges. Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future. Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow. Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace. Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education. (External) English Company Boiler Plate: Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

TP Spain, certificada como Great Place to Work, te ofrece la oportunidad de incorporarte a su Operación y ejercer tu labor como Supervisor/a - OAM dentro de un equipo sólido que desarrolla un servicio para una destacada entidad bancaria. Dependiendo directamente del Responsable de Servicio, gestionarás el equipo de coordinación a tu cargo, logrando su satisfacción, garantizando la calidad en el servicio y rentabilidad. Desarrollará para ello acciones eficaces de gestión, guía, planificación y apoyo de la estructura a tu cargo, velando por el cumplimiento óptimo de los objetivos y procedimientos establecidos. FUNCIONES: - Impulsar, coordinar y apoyar el trabajo y rendimiento del equipo asegurando que éste realice las tareas y desempeñe los roles adecuados a cada perfil, velando por su rentabilidad y productividad. - Implementar estrategias y tácticas efectivas que permitan el logro de los objetivos de la campaña. - Analizar, controlar y buscar mejoras en los KPIs (productividad, eficacia, resolución, calidad, AHT y otros) para optimizar los resultados y estándares de la operación. - Planificar y diseñar los recursos y las tareas para asegurar el Servicio contratado, dentro de los parámetros de la rentabilidad prevista. - Mantener informado en todo momento al Cliente y al responsable del funcionamiento del Servicio. - Fomentar una relación cercana y de confianza con el cliente, tomando decisiones orientadas a velar por la rentabilidad para ambas compañías. - Liderar de manera profesional y ética desde su rol al equipo de trabajo asignado, alineándose con los valores, el ADN y las iniciativas de desarrollo de Teleperformance. - Mantener un clima adecuado que facilite una relación oportuna con el cliente corporativo y con el equipo. - Utilizar adecuadamente las herramientas establecidas y asignadas por la empresa, tanto para su función como para el desempeño de la operación. - Mantener un canal de comunicación activo y permanente entre la empresa y la operación, a través del cual se difundan políticas de seguridad, planes de formación, procedimientos, etc. Requirements Requisitos - Titulación Académica: Formación mínima secundaria (ESO/Grado Medio/FPI). Valorable Formación de Grado Superior o estudios equivalentes. - Imprescindible Experiencia como Operation Assistant Manager (Supervisor/ra) de Call Center. - Muy valorable Catalán a nivel nativo o C1. - Valorable Inglés. - Conocimiento medio/alto de Google Sheets y Excel para análisis operativo. - Manejo de CRM y herramientas propias del sector, con visión de mejora continua. - Control y análisis avanzado de KPIs. - Capacidad para detectar desviaciones y ejecutar acciones correctivas de forma autónoma. - Liderazgo orientado a resultados, con capacidad para dirigir y desarrollar al equipo. - Comunicación asertiva, clara y adaptada a distintos perfiles. - Gestión de conflictos, mediación y resolución de incidencias complejas. - Organización, priorización y gestión eficiente del tiempo. - Orientación al detalle y rigor en el seguimiento de procesos y estándares de calidad. - Capacidad de toma de decisiones rápidas y efectivas. - Capacidad para motivar al equipo y fomentar un entorno colaborativo y de alto rendimiento. - Capacidad para reportar resultados operativos a gerencia y proponer mejoras. - Adaptabilidad para desenvolverse con éxito en entornos dinámicos y en constante cambio. Benefits - Empleo a jornada completa. 39 horas semanales de Lunes a Viernes. - Contrato de 6 meses + indefinido. - Horario partido con 1h de 10h - 19h. - Salario según convenio Contact Center para puesto de Supervisor A: 20.624,78 € brutos /año (1.718 €brutos /mes). - Trabajo presencial en nuestro centro de Barcelona (Av. Diagonal, 67) - Oportunidad de formar parte de una empresa internacional. Diversidad, Equidad e Inclusión TP es el hogar de una familia global con diversos orígenes y estilos de vida. Siempre abrazaremos la diversidad y nunca discriminamos a empleados ni candidatos por motivos de identidad o expresión de género, orientación sexual, raza, religión, edad, origen nacional, ciudadanía, discapacidad, estado de embarazo u otras diferencias.

GE Vernova seeks a ROC Technical Lead for Remote Operations Center to support offshore wind assets from Barcelona. You will monitor turbines, diagnose issues remotely, and guide field teams through commissioning and service activities, ensuring safe, reliable performance throughout the lifecycle. You will collaborate with engineering groups, analyze data, and drive continuous improvement while adapting to rotating shifts and occasional on-call duties. #J-18808-Ljbffr

Buscamos perfil para gestión de equipos para un servicio de call center. Flexibilidad para la adaptación a nuevas tareas y responsabilidades. Habilidades comunicativas para hablar en público y liderar reuniones con cliente.

El candidato ideal tendrá 3 a 4 años de experiencia en entornos bancarios o Call Center, con habilidades de liderazgo y una sólida capacidad en herramientas como Excel y Power Point. Además ofrecerá un ambiente de trabajo flexible y un plan de formación continua para el desarrollo de sus emple

As an Account Executive Call Center, your responsibilities will be:. A minimum of 2 years of recognized and rewarded on-line Advertising sales experience, ideally in a ecommerce or Call Center company. Is a plus the knowledge of Call Center’s or Databases Business clients in Spain, Europe and Lati

Team Leader, Supervisor/a o Coordinador/a de Call Center / Contact Center. CRM y herramientas de gestión de Contact Center. Tienes experiencia coordinando equipos en Contact Center?.