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⚡Do you dare to lead the digital transformation to create a more sustainable world? 🌳 At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. Barcelona Digital Technology Center is part of Schneider Digital: enabling Schneider-Electric digital transformation by delivering Business Requirements. Part of the Finance Center of Excellence you will be developing new user stories on Tagetik, our corporate management platform: focusing on financial consolidation, budgeting, planning, forecasting, and reporting. Location: Barcelona, relocation support provided What will you do? We are looking for experienced and motivated CCH Tagetik Developers and Senior Developers to join our growing Enterprise Performance Management (EPM) team. The ideal candidates will have a strong technical background in Tagetik development, particularly in the Analytics Information Hub (AiH), and a proven track record of delivering solutions for planning, budgeting, forecasting, and related EPM processes. This is a hands-on development role requiring deep technical expertise, problem-solving skills, and the ability to work closely with business stakeholders to translate requirements into scalable solutions. Key Responsibilities: • Design, develop, and implement solutions using CCH Tagetik, with a focus on Analytics Information Hub (AiH)., • Build and maintain Data Transformation Processes (DTPs), ETL pipelines, and SQL-based transformations within AiH., • Collaborate with business analysts and functional consultants to gather requirements and translate them into technical specifications., • Develop custom TQL scripts, business rules, and calculations to support planning and forecasting models., • Design and manage data models, including custom dimensions and hierarchies., • Integrate Tagetik with external systems using Tagetik Data Management tools and APIs., • Ensure robust security design, user provisioning, and access control within the Tagetik environment., • Participate in performance tuning, testing, and deployment of Tagetik applications., • Provide technical support, troubleshooting, and continuous improvement of Tagetik solutions. What qualifications will make you successful for this role? • +3 years of hands-on experience in CCH Tagetik development, and experience in AiH., • Analytics Information Hub (AiH): DTPs, SQL, ETL, data pipelines., • TQL (Tagetik Query Language) for scripting and business logic., • Data modelling and custom dimension design., • Tagetik Data Management and integration tools., • Experience in implementing Planning, Budgeting, and Forecasting modules., • Familiarity with Tagetik Consolidation is a plus., • Understanding of Tagetik architecture, deployment processes, and collaboration with IT infrastructure teams., • Secondary experience with other EPM tools such as:, • Oracle Hyperion Planning, • Oracle PBCS, • Essbase, • IBM Cognos TM1, • Strong analytical and problem-solving skills., • Excellent communication and collaboration abilities., • Flexibility to work in shifts and across time zones as needed. Preferred Qualifications: • Bachelor’s or master’s degree in computer science, Information Systems, Finance, or a related field., • Tagetik certification(s) or equivalent training in AiH and EPM modules. What will you get? We adapt to you: 🕓 With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. 💻 We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. 🏝 Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. 📅 Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. 🧘‍Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). 💞 We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: 📱 With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy access to wellness content, nutrition counseling, fitness classes, and more! 🏄‍From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. 🩺 Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: 🎯 With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. 🤑 We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. 🙌 We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. 💗 You will have life insurance for your protection. 💰 We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. 🎁 With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. 💚 Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. DIG24ERP Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations

⚡Do you dare to lead the digital transformation to create a more sustainable world? 🌳 At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. Barcelona Digital Technology Center is part of Schneider Digital: enabling Schneider-Electric digital transformation by delivering Business Requirements. Part of the ERP Center of Excellence you will be supporting SAP ERPs and configuring new solutions making digital initiatives a reality. What will you do? • Support SAP ERP Solutions in Europe: Provide functional support and run SAP ERP systems., • Manage Solution Issues: Handle escalated issues, ensure tickets are resolved, tested, and closed properly., • Configure SAP Components: Set up Master Data, Document Types, special order types, Availability Check, Material Listing/Exclusion, Rebate processing, Deliveries, and Post Goods Issues., • Configure and Roll out projects: Work on SAP system developments and new projects/roll outs., • Analyze Release Content: Review release content and recommend testing strategies., • Collaborate with Teams: Work closely with Business, Regional, and International teams to meet project and enhancement expectations., • Participate to technological landscape transformation: Participate to major transformation programs like our move from SAP ECC to S4Hana public cloud. What qualifications will make you successful for this role? • Extensive SAP PP experience with exposure to multiple projects like Global template design / build / validation, roll-out and support and good experience in Procurement or Inventory Domain, • Good knowledge of SAP functional (processes, available functionalities, …) and technical background (customizing, environment, transport orders, …), different stages of projects (run, deployments, testing, …) as well as project management skills (planning follow-up, team work, multiple teams interaction, • Experience in SAP implementation, Support and Global Roll out Projects., • Good understanding of SAP enterprise Structure and interface concept and management., • S4 certified and work experience is preferrable., • Adaptability & Flexibility, • Fluency in English, • Possess strong problem-solving skills with the ability to methodically analyze & resolve tech challenges., • A good mix of consultative skills, business knowledge, and technical expertise to achieve business expectations., • Team player and networking (colleagues as well as external partners), • Business Customer centric and capacity to deliver high level of service. What will you get? We adapt to you: 🕓 With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. 💻 We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. 🏝 Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. 📅 Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. 🧘‍Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). 💞 We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: 📱 With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more! 🏄‍From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. 🩺 Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: 🎯 With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. 🤑 We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. 🙌 We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. 💗 You will have life insurance for your protection. 💰 We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. 🎁 With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. 💚 Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. DIG24ERP Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations

Quiénes somos En EcoNova Solutions somos especialistas en eficiencia energética y trabajamos con el programa de Certificados de Ahorro Energético (CAE). Ayudamos a hogares a mejorar su confort térmico mediante el aislamiento gratuito de buhardillas y desvanes no habitables, reduciendo el consumo energético y las facturas. Nos encargamos de todo el proceso: tramitación, gestión administrativa e instalación. Para el cliente final, el aislamiento es 100% financiado, con una aportación simbólica de 1 €. Nuestro enfoque es claro: transparencia, impacto real y crecimiento rápido. El puesto Buscamos un/a Comercial Inside Sales / Técnico Comercial con mentalidad emprendedora y orientada a resultados, que quiera implicarse en el proyecto y ganar comisiones atractivas por su desempeño. No buscamos un perfil pasivo de call center. Buscamos a alguien que se implique de verdad, con ambición, autonomía y foco en el cierre, y que quiera crecer junto a la empresa. Modelo híbrido: mitad de la semana en oficina (Barcelona) y mitad en remoto. Responsabilidades • Contactar y gestionar leads cualificados de clientes interesados., • Explicar de forma clara y profesional el programa de aislamiento financiado., • Detectar oportunidades reales y cerrar acuerdos., • Transmitir confianza y resolver objeciones., • Coordinar y agendar visitas para el equipo técnico., • Realizar seguimiento comercial hasta el cierre., • Colaborar en la mejora continua del proceso comercial. Perfil que buscamos • Experiencia previa en ventas, inside sales, televenta o comercial B2C (muy valorada)., • Mentalidad ambiciosa, autónoma y orientada a resultados., • Capacidad de persuasión y excelente comunicación., • Organización y disciplina en modelo híbrido., • Conocimientos básicos de herramientas digitales / CRM., • Castellano fluido. Otros idiomas serán un plus, especialmente el francés. Qué ofrecemos • Contrato a jornada completa (30–40 h semanales)., • Modelo híbrido estable: mitad de la semana en casa y mitad en oficina., • Salario fijo + comisiones muy atractivas, sin techo., • Formación inicial y acompañamiento continuo., • Posibilidad real de crecimiento y asunción de mayor responsabilidad., • Proyecto en expansión donde el rendimiento se valora y se recompensa., • Flexibilidad y buena conciliación, con enfoque a resultados. Para quién es este puesto Este puesto es ideal para personas comerciales que: • Disfrutan hablando con clientes y cerrando ventas., • Quieren formar parte de un proyecto en crecimiento, con recorrido y oportunidades reales de desarrollo., • Buscan un entorno donde su esfuerzo tenga impacto real., • Valoran la autonomía, la confianza y un sistema de comisiones atractivo.

Job Description Imagine being part of one of the most successful IT companies in Europe. Turn imagination into reality and apply for this exciting career opportunity in Devoteam. L2 SECURITY ANALYST We are seeking a Level 2 (L2) Security Analyst for our Security Operations Center (SOC), with solid experience in SIEM/SOAR solutions, especially Google SecOps, CrowdStrike NG-SIEM and Microsoft/AWS/GCP ecosystems. The ideal candidate will have extensive experience in creating threat detection use cases, and deep knowledge of EDR/XDR technologies and networks/communications. Main Responsibilities Detection and Response: • Analyze and investigate medium to high-complexity security alerts, with a goal of resolving 80% without escalation to L3, • Perform root cause analysis on complex incidents, documenting findings and recommendations, • Coordinate incident responses involving multiple systems and cloud platforms Detection Engineering: • Design, implement, and optimize detection use cases based on MITRE ATT&CK, • Tune correlation rules in SIEM and detection policies in EDR/XDR to reduce false positives, • Validate and test new detections before production implementation Platforms and Tools: • Operate and manage Google Chronicle SecOps, CrowdStrike Falcon Next-Gen SIEM and PaloAlto XSIAM as primary platforms, • Manage detections in Microsoft 365 Defender, Azure Sentinel, and AWS Security Hub, • Utilize PaloAlto Cortex XSIAM for threat analysis and investigations Continuous Improvement: • Develop automation scripts (Python/PowerShell) for repetitive tasks and alert enrichment, • Mentor and provide technical support to L1 analysts, • Contribute to technical documentation, playbooks, and operational procedures, • Participate in proactive threat hunting exercises Technical Requirements Essential: • Fluent English (C1/C2 level) - both written and verbal communication, • 2-4 years of experience in SOC operations, with at least 1 year in an L2 role, • Hands-on experience with at least two of these SIEM/SOAR platforms "Google Chronicle SecOps","Palo Alto XSIAM","CrowdStrike Falcon Next-Gen SIEM", "Microsoft Sentinel", • Demonstrable experience with EDR/XDR solutions (CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Cortex XDR or Sophos), • Proficiency in query languages: KQL (Kusto), SPL (Splunk), or SQL, • Strong knowledge of networks and protocols: TCP/IP, DNS, HTTP/S, network traffic analysis, • Experience in Microsoft 365 environments (Exchange Online, Azure AD, Defender) Highly Valued: • Hands-on experience with PaloAlto Cortex XSIAM, Google Secops, CrowdStrike NG-SIEM, • Scripting/automation skills: Python, PowerShell, or Bash, • Experience developing detection use cases based on frameworks (MITRE ATT&CK), • Familiarity with threat intelligence platforms (SOCRadar, Google GTI, MISP) Certifications (Optional but Valued): • Platform-specific certifications: Microsoft Security Operations Analyst (SC-200), CrowdStrike Certified Falcon Administrator, or Google Chronicle Security Operations, • GIAC: GCIA, GCIH, or GCFA, • CompTIA Security+ or CySA+, • Certified SOC Analyst (CSA) from EC-Council Professional Competencies • Analytical capacity and critical thinking for complex investigations, • Excellent written communication for clear technical documentation, • Verbal communication skills to explain technical incidents to non-technical audiences, • Service orientation and ability to interact professionally with internal clients, • Effective time management and prioritization under pressure, • Proactive mindset and oriented towards continuous improvement, • Collaborative work and willingness to share knowledge Employment Conditions • Contract Type: Permanent full-time position, • Work Model: Hybrid (Barcelona), • On-Call rotations WHAT YOU CAN LOOK FORWARD: • A challenging and exciting career with an international perspective and opportunities, • High level of trust and competency to make your own decisions, • A warm and talented culture with a focus on business, but knowing that family always comes first, • Access to international network of specialists within the organization to build your rep and skills At Devoteam we have created a culture of honesty and transparency, inclusion, and cooperation which we value a lot. We are looking for colleagues, who are highly motivated and proactive, not afraid of challenges. We are highly invested in the career path development of our employees, and we offer and support possibilities for further training, certification, and specialization.

Si buscas incorporarte a un ambiente joven y dinámico y desarrollar tu carrera profesional en el área comercial, en Leyton tienes la oportunidad.Buscamos personas que les guste el mundo de las ventas , prospección de clientes y sobre todo el contacto telefónico.Cómo sería tu día a día co

Job Description Imagine being part of one of the most successful IT companies in Europe. Turn imagination into reality and apply for this exciting career opportunity in Devoteam. L2 SECURITY ANALYST We are seeking a Level 2 (L2) Security Analyst for our Security Operations Center (SOC), with solid experience in SIEM/SOAR solutions, especially Google SecOps, CrowdStrike NG-SIEM and Microsoft/AWS/GCP ecosystems. The ideal candidate will have extensive experience in creating threat detection use cases, and deep knowledge of EDR/XDR technologies and networks/communications. MAIN RESPONSIBILITIES Detection and Response: Analyze and investigate medium to high-complexity security alerts, with a goal of resolving 80% without escalation to L3 Perform root cause analysis on complex incidents, documenting findings and recommendations Coordinate incident responses involving multiple systems and cloud platforms Detection Engineering: Design, implement, and optimize detection use cases based on MITRE ATT&CK Tune correlation rules in SIEM and detection policies in EDR/XDR to reduce false positives Validate and test new detections before production implementation Platforms and Tools: Operate and manage Google Chronicle SecOps, CrowdStrike Falcon Next-Gen SIEM and PaloAlto XSIAM as primary platforms Manage detections in Microsoft 365 Defender, Azure Sentinel, and AWS Security Hub Utilize PaloAlto Cortex XSIAM for threat analysis and investigations Continuous Improvement: Develop automation scripts (Python/PowerShell) for repetitive tasks and alert enrichment Mentor and provide technical support to L1 analysts Contribute to technical documentation, playbooks, and operational procedures Participate in proactive threat hunting exercises TECHNICAL REQUIREMENTS Essential: ~ Fluent English (C1/C2 level) - both written and verbal communication ~2-4 years of experience in SOC operations, with at least 1 year in an L2 role ~ Hands-on experience with at least two of these SIEM/SOAR platforms "Google Chronicle SecOps","Palo Alto XSIAM","CrowdStrike Falcon Next-Gen SIEM", "Microsoft Sentinel" ~ Demonstrable experience with EDR/XDR solutions (CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Cortex XDR or Sophos) ~ Proficiency in query languages: KQL (Kusto), SPL (Splunk), or SQL ~ Strong knowledge of networks and protocols: TCP/IP, DNS, network traffic analysis ~ Experience in Microsoft 365 environments (Exchange Online, Azure AD, Defender) Highly Valued: Hands-on experience with PaloAlto Cortex XSIAM, Google Secops, CrowdStrike NG-SIEM Scripting/automation skills: Python, PowerShell, or Bash Experience developing detection use cases based on frameworks (MITRE ATT&CK) Familiarity with threat intelligence platforms (SOCRadar, Google GTI, MISP) Certifications (Optional but Valued): Platform-specific certifications: Microsoft Security Operations Analyst (SC-200), CrowdStrike Certified Falcon Administrator, or Google Chronicle Security Operations GIAC: GCIA, GCIH, or GCFA CompTIA Security+ or CySA+ Certified SOC Analyst (CSA) from EC-Council Professional Competencies Analytical capacity and critical thinking for complex investigations Excellent written communication for clear technical documentation Verbal communication skills to explain technical incidents to non-technical audiences Service orientation and ability to interact professionally with internal clients Effective time management and prioritization under pressure Proactive mindset and oriented towards continuous improvement Collaborative work and willingness to share knowledge Employment Conditions Contract Type: Permanent full-time position Work Model: Hybrid (Barcelona) On-Call rotations WHAT YOU CAN LOOK FORWARD: A challenging and exciting career with an international perspective and opportunities High level of trust and competency to make your own decisions A warm and talented culture with a focus on business, but knowing that family always comes first Access to international network of specialists within the organization to build your rep and skills At Devoteam we have created a culture of honesty and transparency, inclusion, and cooperation which we value a lot. We are looking for colleagues, who are highly motivated and proactive, not afraid of challenges. We are highly invested in the career path development of our employees, and we offer and support possibilities for further training, certification, and specialization.

Únete a ERSM Grupo gestionando Leads - Sector Automoción! En ERSM Grupo , somos más que una correduría de seguros: somos un equipo de más de 30 sociedades que han unido talento, experiencia y visión estratégica para liderar el mercado asegurador en España. Con un firme compromiso con la innovación y la excelencia, buscamos incorporar talento en el Departamento de Leads - Sector Automoción en nuestras oficinas centrales de Barcelona . ¿Cuáles serán tus principales funciones? Contactar con clientes potenciales para identificar sus necesidades y ofrecerles las mejores soluciones aseguradoras. Realizar un seguimiento proactivo de los leads para optimizar la conversión en clientes. Proporcionar un servicio excepcional al cliente, resolviendo sus consultas de manera eficiente. Mantener registros precisos de las interacciones con clientes en el sistema informático (CRM y otras aplicaciones del grupo). Analizar y reportar el rendimiento de los leads y proponer mejoras estratégicas. ¿Qué buscamos en ti? Experiencia previa en un entorno de Call Center y en seguros de automóvil. Excelentes habilidades de comunicación verbal y escrita. Destreza en el manejo de programas informáticos y facilidad para aprender nuevas herramientas. Actitud proactiva, organizada y orientada a resultados. ¿Por qué unirte a ERSM Grupo? Formarás parte de una de las principales corredurías de seguros en España, posicionada en el Top 10 del sector. Trabajarás en un entorno dinámico que promueve la innovación y el desarrollo profesional. Disfrutarás de horario flexible y jornada intensiva en Julio y Agosto. 6 días de teletrabajo al mes. Si buscas un reto profesional en una empresa líder en el sector asegurador y te apasiona el mundo del automóvil y la gestión de clientes, ¡queremos conocerte!

¿Te gustaría trabajar en atención al cliente en el sector sanitario? No dejes pasar tu oportunidad e inscríbete. ¡Estamos deseando conocerte! Teladoc Health International somos la marca líder en el mundo en asistencia sanitaria virtual. Nuestros servicios abarcan todo el espectro de necesidades de atención médica, desde simples hasta complejas. Conectamos a nuestros usuarios con la atención primaria, salud mental y experta. ¿Cuáles serán tus funciones? Ofrecer un servicio de calidad al cliente para gestionar sus necesidades de acuerdo con los estándares marcados de Teladoc Health International. - Atender telefónicamente las necesidades de los asegurados. - Detectar las necesidades de los asegurados. - Toma de datos de forma telefónica y registrarlo en ficha MEC. - Dar alternativas en caso de negar una cobertura. - Ofrecer valoración médica en caso de reclamación del servicio. - Derivar a Atención al Cliente temas administrativos. - Realizar llamada saliente a funeraria para comunicar defunción. - Realizar llamada saliente a gestor asistencial para comunicar defunción. - Enviar mail de comunicación de siniestro de deceso. - Seguir y mantenerse actualizado de los protocolos internos de gestión, características particulares acordadas con las compañías y las políticas para cumplir con la ética de Teladoc Health International. - Comunicación de dudas por los canales correspondientes en Teams. - Realizar reciclajes y formaciones de nuevos skills. - Revisar diariamente mail y Teams con posibles comunicaciones de nuevos protocolos. - Revisar implementación de nuevos protocolos y consultar dudas al equipo de coordinación. ¿Qué esperamos de ti? - Estudios mínimos de FPI o Ciclo Formativo Grado Medio. - Valorable experiencia en atención al cliente/call center y/o haber trabajado anteriormente en sector sanitario. - Castellano y catalán nivel avanzado/nativo y valorable otros idiomas. - Persona con buena actitud, con orientación al cliente y con buenas habilidades comunicativas. - Habilidades informáticas. ¿Qué ofrecemos? - Contrato temporal hasta el 28 de febrero. - Jornada parcial de 28 horas semanales de lunes a domingo (días rotativos) en horario de 15:30h a 22:30h. - Trabajo presencial en nuestras oficinas ubicadas en Barcelona. - Formación inicial de MAÑANAS durante las dos primeras semanas. - Oportunidad de trabajar en la empresa referente a nivel mundial en servicios asistenciales.

Si buscas incorporarte a un ambiente joven y dinámico y desarrollar tu carrera profesional en el área comercial, en Leyton tienes la oportunidad.Buscamos personas que les guste el mundo de las ventas , prospección de clientes y sobre todo el contacto telefónico.Cómo sería tu día a día co

Si buscas incorporarte a un ambiente joven y dinámico y desarrollar tu carrera profesional en el área comercial, en Leyton tienes la oportunidad.Buscamos personas que les guste el mundo de las ventas , prospección de clientes y sobre todo el contacto telefónico.Cómo sería tu día a día co

Monitor and analyze real-time call center operations to ensure optimal staffing levels and service targets are met. Adjust schedules in real-time based on call volume, agent availability, and other key factors. Support the workforce management team by preparing and analyzing real-time performance da

En Criteria Recursos Humanos, sabemos que las personas son lo más importante.

Job Description Imagine being part of one of the most successful IT companies in Europe. Turn imagination into reality and apply for this exciting career opportunity in Devoteam. L2 SECURITY ANALYST We are seeking a Level 2 (L2) Security Analyst for our Security Operations Center (SOC), with solid experience in SIEM/SOAR solutions, especially Google SecOps, CrowdStrike NG-SIEM and Microsoft/AWS/GCP ecosystems. The ideal candidate will have extensive experience in creating threat detection use cases, and deep knowledge of EDR/XDR technologies and networks/communications. MAIN RESPONSIBILITIES Detection and Response: Analyze and investigate medium to high-complexity security alerts, with a goal of resolving 80% without escalation to L3 Perform root cause analysis on complex incidents, documenting findings and recommendations Coordinate incident responses involving multiple systems and cloud platforms Detection Engineering: Design, implement, and optimize detection use cases based on MITRE ATT&CK Tune correlation rules in SIEM and detection policies in EDR/XDR to reduce false positives Validate and test new detections before production implementation Platforms and Tools: Operate and manage Google Chronicle SecOps, CrowdStrike Falcon Next-Gen SIEM and PaloAlto XSIAM as primary platforms Manage detections in Microsoft 365 Defender, Azure Sentinel, and AWS Security Hub Utilize PaloAlto Cortex XSIAM for threat analysis and investigations Continuous Improvement: Develop automation scripts (Python/PowerShell) for repetitive tasks and alert enrichment Mentor and provide technical support to L1 analysts Contribute to technical documentation, playbooks, and operational procedures Participate in proactive threat hunting exercises TECHNICAL REQUIREMENTS Essential: ~ Fluent English (C1/C2 level) - both written and verbal communication ~2-4 years of experience in SOC operations, with at least 1 year in an L2 role ~ Hands-on experience with at least two of these SIEM/SOAR platforms "Google Chronicle SecOps","Palo Alto XSIAM","CrowdStrike Falcon Next-Gen SIEM", "Microsoft Sentinel" ~ Demonstrable experience with EDR/XDR solutions (CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Cortex XDR or Sophos) ~ Proficiency in query languages: KQL (Kusto), SPL (Splunk), or SQL ~ Strong knowledge of networks and protocols: TCP/IP, DNS, network traffic analysis ~ Experience in Microsoft 365 environments (Exchange Online, Azure AD, Defender) Highly Valued: Hands-on experience with PaloAlto Cortex XSIAM, Google Secops, CrowdStrike NG-SIEM Scripting/automation skills: Python, PowerShell, or Bash Experience developing detection use cases based on frameworks (MITRE ATT&CK) Familiarity with threat intelligence platforms (SOCRadar, Google GTI, MISP) Certifications (Optional but Valued): Platform-specific certifications: Microsoft Security Operations Analyst (SC-200), CrowdStrike Certified Falcon Administrator, or Google Chronicle Security Operations GIAC: GCIA, GCIH, or GCFA CompTIA Security+ or CySA+ Certified SOC Analyst (CSA) from EC-Council Professional Competencies Analytical capacity and critical thinking for complex investigations Excellent written communication for clear technical documentation Verbal communication skills to explain technical incidents to non-technical audiences Service orientation and ability to interact professionally with internal clients Effective time management and prioritization under pressure Proactive mindset and oriented towards continuous improvement Collaborative work and willingness to share knowledge Employment Conditions Contract Type: Permanent full-time position Work Model: Hybrid (Barcelona) On-Call rotations WHAT YOU CAN LOOK FORWARD: A challenging and exciting career with an international perspective and opportunities High level of trust and competency to make your own decisions A warm and talented culture with a focus on business, but knowing that family always comes first Access to international network of specialists within the organization to build your rep and skills At Devoteam we have created a culture of honesty and transparency, inclusion, and cooperation which we value a lot. We are looking for colleagues, who are highly motivated and proactive, not afraid of challenges. We are highly invested in the career path development of our employees, and we offer and support possibilities for further training, certification, and specialization.

Experiencia previa en atención al cliente en Call Center, especialmente en sectores relacionados con salud y farmacia. Contrato inicial por empresa de trabajo temporal con posibilidades de incorporación por empresa. Residencia en la Zona del Baix Llobregat o alrededores.

Participate in regular “mystery calls” to ensure the system works as expected. Help manage user access rights for new hires and leavers across contact center systems. Act as a support contact for the contact center platform and escalate issues as needed.

Experiencia previa de 2 años en call center. Conocimientos de los procesos y herramientas de call center.

Experiencia previa de 2 años en call center. Conocimientos de los procesos y herramientas de call center.

Experiencia previa de 2 años en call center. Conocimientos de los procesos y herramientas de call center.

Cegos España busca incorporar un/a Responsable de Call Center para un proyecto estratégico en un cliente del.

Cegos España busca incorporar un/a Responsable de Call Center para un proyecto estratégico en un cliente del.

Responsable de Call Center para coordinar y desarrollar un equipo de ventas outbound, impulsando el rendimiento comercial y asegurando la ejecución de campañas.

Responsable de Call Center para coordinar y desarrollar un equipo de ventas outbound, impulsando el rendimiento comercial y asegurando la ejecución de campañas.