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About the job What will be your mission? As Telephone operator, you will be a key member of our Front Office team, you will be the personal point of contact for our guests from arrival to departure. As a representative of our hotel, you will leave one of the strongest impressions on our guests with the highest level of courtesy, efficiency and friendliness. What will you do? Answer and forward requests and enquiries from our guests by telephone and email, as well as taking bookings and reservations for our restaurants. Know how to handle our guests' complaints and be the expert when it comes to knowledge about your hotel. Be able to work with all hotel departments in a calm and focused manner, providing administrative support to the entire hotel and front office team. Celebrate the art of hospitality and your dedication to our guests is reflected in our equally caring approach to you. What are we looking for? You have successfully completed training in the hospitality industry. You may already have valuable front office experience. Your communication is always characterised by friendliness and appreciation. You enjoy the art of hospitality. Perfect English is a matter of course for you. You have a high level of quality awareness and service orientation. Teamwork and mutual support are core values for you. Your positive charisma and very good manners round off your profile. You have a pleasant and calm telephone voice. Various PC skills such as Microsoft, SAP, TMS are an advantage. You are flexible in your time management (alternating shifts). Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Department: Reservations The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

🌿 OFERTA DE PRÁCTICAS: MARKETING – GRUPO RACHELS 📍 Ubicación: Marbella/ Remoto (Híbrido) 📅 Inicio: Junio ¿Te apasiona el marketing, la vida saludable y el deporte? ¡Únete a nuestro equipo en Grupo Rachels! Somos un grupo que gestiona: 🥗 Espacios gastronómicos saludables 💇 Salones de belleza 🏃 Eventos deportivos Todo con un enfoque en el bienestar integral. 🎯 TUS FUNCIONES 📱 Apoyo en la gestión de redes sociales y creación de contenido. 💡 Colaboración en campañas de marketing digital. 🗓️ Participación en la organización y promoción de eventos. 📊 Análisis de métricas y resultados. 🤝 Coordinación con partners y proveedores. 📌 REQUISITOS 🎓 Estar cursando estudios en Marketing, Publicidad, Comunicación o similar. 📄 Posibilidad de convenio de prácticas con el centro educativo. 💚 Interés por la vida saludable y el deporte. 🚀 Proactividad, creatividad y muchas ganas de aprender. 🧰 Conocimientos básicos de herramientas como Canva, Meta Business Suite o similares (deseable). 🎁 ¿QUÉ OFRECEMOS? 📝 Convenio de prácticas con centro de estudios. 💶 Ayuda económica mensual. 🌟 Ambiente joven, dinámico y alineado con valores de bienestar. 🧠 Aprendizaje constante y proyectos reales desde el primer día. ⏰ Horario flexible para compatibilizar con estudios.

About the job What will be your mission? As Receptionist, you will be responsible for attending guests’ needs upon arrival and departure and for providing an overall exceptional experience during their stay in line with the hotel’s vision and values on customer satisfaction. What will you do? Welcome and complete the check-in process for all guests and group arrivals in a timely and professional manner as well as complete the check-out process for departing guests and groups. Manage room allocation in regards to guest characteristics (VIPs, traditional, new customers, etc.) with the correspondent department. Handle if necessary, and ensure to keep the front office and management team fully informed of guest requests, inquiries, complaints and/or suggestions given by both guests and other departments. Display a knowledge of all hotel products, services, price rates, available promotions and discount packages, as well as daily VIP and special events. Be aware and communicate hotel services available (dry cleaning, restaurant reservations) and general safety information. Maximize room occupancy at best rates (this includes closing sales and extranets if necessary). Use up-selling techniques (promote the DISCOVERY loyalty program and Rewards, other destinations, food and beverages, hotel transportation and facilities). Handle incoming guest room reservations. Provide information to guests about the property and the surrounding area (museums, monuments), including special events, sights, restaurants, activities, etc. in the city. Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Follow company brand standards. Assist other departments, as necessary. Inform and provide night services to guests (e.g. wake-up call). Manage invoicing payments and cash operations during the night shift. Run rounds, check for irregularities, shutdown windows, doors, etc. Responsible for the night audit reports. What are we looking for? Previous experience in the Front Office department, preferably in a hotel of similar size and complexity. Degree or diploma in Hotel Management or equivalent. Fluency in local language is a must and high level of English is required. Working knowledge of various computer software programs (Microsoft Office,TMS, etc) and Front Office systems. Customer service focus. Flexibility to respond to a variety of work situations. Strong communication skills. Sales oriented. Ability to work independently and as a part of a team. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Department: Reception The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

WHO WE ARE? 🤗💙 Hello! We are ARATALENT GROUP, specialized consultants in talent search, recruitment, and profile outsourcing across diverse sectors including Legal, Financial Banking, Technology, Sales, Services, Logistics, and Engineering. WHO ARE WE WORKING WITH?🤝🏢 We’re partnering with a dynamic global innovator that empowers top brands to achieve new levels of success through cutting-edge technology, client support, and excellence in service. Right now, they're searching for a driven and results-oriented Account Manager to join their team! Ideally based in Marbella, Spain, but open to remote work within Spain🌞💼 WHAT WOULD BE YOUR RESPONSABILITIES?📚📑 As the Account Manager, you'll be a key player within the organization, balancing back-office support with lead generation to deliver the high-quality service that clients expect from a Global leader. Working closely with the Team Lead, you’ll engage in operational client support, collaborate with suppliers, and actively pursue new business to drive growth and success. 🗂 Back-Office Support & Team Collaboration (50%) Serve as a trusted operational partner to the Team Lead, assisting with the coordination and management of both client and supplier relationships. Oversee seamless project execution, ensuring effective communication between teams and stakeholders to meet project goals. Provide day-to-day administrative and back-office support to streamline team operations and enhance efficiency, helping us exceed client expectations in every project. 🚀 New Business Development & Lead Generation (50%) Drive new business by generating and managing a pipeline of qualified leads, working proactively to achieve and surpass assigned budget targets. Leverage strategic lead generation techniques to identify potential clients, understanding their needs to position the company’s services as the optimal solution. Maintain full accountability for meeting budget targets, collaborating with cross-functional teams to align new business efforts with the company’s growth objectives. Requisitos WHAT DO WE NEED?🤩🔍 We’re looking for a proactive, people-oriented professional with a knack for building strong client relationships. Excellent English communication skills are essential for collaborating with global clients. Flexibility to travel will be a plus. Though based in Marbella, we're also open to candidates working remotely from anywhere in Spain! 🏖️💼 If you’re excited about innovation, love connecting with others, and want to make an impact at a company that champions excellence, we’d love to hear from you! WHAT DO WE OFFER?💙⭐ We reward dedication, creativity, and a results-driven attitude. Joining the team means entering a vibrant environment with room to make a meaningful impact! 💰 Compensation & Perks A gross Salary per year + a company phone and laptop for seamless work on the go. Competitive Commission: Hardware Sales (HW): Earn a 2% commission on on-target earnings (OTE), rewarding your success in promoting our high-quality hardware solutions. Recurring Revenue: Enjoy a 5% commission on OTE from recurring revenue streams, incentivizing the long-term relationships and service contracts you help establish. 🌱 Career Growth & Learning: Join a team that values professional growth! Expect ongoing training, collaboration, and access to global projects where you’ll develop skills and grow your industry network.

About the job ¿Cuál será tu misión? Como Oficial de Mantenimiento, asistirás al Jefe de Mantenimiento en sus actividades diarias. También serás responsable del correcto funcionamiento, mantenimiento e inspección de todos los equipos mecánicos, eléctricos y electrónicos, garantizando el cumplimiento de todas las normas. ¿Qué tendrás que hacer? Asistir al responsable de mantenimiento en el trabajo diario y supervisar el mantenimiento preventivo de todos los equipos e instalaciones. Llevar a cabo todas las actividades de mantenimiento correctivo de manera oportuna y eficiente. Ayudar en la aplicación de las medidas de seguridad y supervisar la disponibilidad de los permisos necesarios. Organizar con el responsable las propuestas de inversión, sustitución, ajuste de contratos con proveedores. Apoyar al responsable de mantenimiento en la organización de las tareas y actividades de mantenimiento de los proveedores externos en el hotel, y coordinar estas actividades con todos los departamentos implicados. Colaborar en el control y seguimiento de los consumos energéticos y costes de mantenimiento, por ejemplo, agua y electricidad. Ayudar en el montaje de salas de reuniones (audiovisuales, iluminación, etc). Resolver las incidencias y problemas de los huéspedes de forma oportuna y adecuada. ¿Qué buscamos? Al menos 2-3 años de experiencia en mantenimiento preferiblemente en un hotel/sector servicios de tamaño y complejidad similares. Formación profesional (electricidad y electrónica, climatización, mantenimiento industrial y campos relacionados). Imprescindible dominio del idioma local y muy valorable conocimientos de inglés. Conocimientos en HVAC (calefacción, ventilación y aire acondicionado), sistemas eléctricos y electrónicos. Conocimientos prácticos de varios programas informáticos (Microsoft Office, etc.). Organizado y proactivo. Capacidad para trabajar por cuenta propia y en equipo. Capacidad para detectar y resolver problemas de forma eficaz. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: Maintenance The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

Job Announcement: Hostess Position Available We are pleased to announce an opening for the position of Hostess at Rosas Cafe, located at Avda Playas del Duque L3, Marbella. This role is intended for individuals who are committed to providing exceptional customer service and enhancing the dining experience for our patrons. Position: Hostess Location: Rosas Cafe, Avda Playas del Duque L3, Marbella Type: Full-Time Key Responsibilities: - Welcome guests upon their arrival and escort them to their assigned tables. - Oversee the reservation system and coordinate seating arrangements effectively. - Collaborate with serving staff to ensure efficient service delivery. - Maintain cleanliness and organization within both waiting and seating areas. - Address guest inquiries and provide assistance as required. Personal Qualities: - Strong communication skills. - Positive energy and enthusiasm. - Keen attention to detail. - Punctual and willing to learn. - Flexibility in response to business needs. - A vibrant and positive personality with a genuine commitment to delivering outstanding service. - Ability to thrive in a team-oriented environment while demonstrating respect and inclusivity. Benefits: - Competitive compensation, inclusive of tips. - Opportunities for training and professional development. - A supportive and friendly work atmosphere. - Complimentary meals for staff and additional benefits. - A balanced approach to work-life dynamics. Application Process: We encourage interested candidates who are passionate about the hospitality industry and are seeking to work in a dynamic environment to submit their applications. We look forward to welcoming committed individuals who aspire to contribute to the creation of exceptional dining experiences for our guests.

About the job Description Since 2014, we have been transforming holiday home rentals into exceptional experiences, combining the world's most beautiful properties with unparalleled service. In both iconic and unexpected destinations, we find the perfect home for each of our travelers. We prepare, shape, and customize each stay to create a fully tailored experience. In doing so, we set a new standard in the luxury rental market, building a lasting relationship of trust with our clients. Our teams are the central ingredient of our success. They design and craft each journey as a unique project. Our local teams travel the world to select the most remarkable homes, ensuring an unmatched welcome and service at each destination. MissionStarting date 5.05.2025, 4 months contract Role: As a Onsite Concierge within the Conciergerie & Stay team, you will play a crucial role in managing and assisting on-site Le Collectionist guests for both concierge and villa related requests. You will welcome our international clientele in various rented properties, adhering to Le Collectionist’s brand standards in close relation with the Pre arrival team, you will contribute to consolidating the local partner network to offer the highest quality services and experiences to our clients. You will always prepare and handle several guests at the same time. Missions: Prepare the guest's arrival Support the onsite team in setting up the season Pre-visit the properties you will have guests in and update profiles Participate in updating properties info in our tools Link with the pre-arrival team to ensure you have all information to prepare the guest's stay. Prepare the arrival of your clients by shopping for any requested items and personalizing the properties with adequate gifts and amenities. Get in touch with the guests prior to their arrival to confirm check in time. Ensure the villa is checked and ready to welcome the guest. Welcome guests and ensure an unforgettable stay Welcome the guest according to Le Collectionist standards Present the villa and its specificities Orientate the guest with understanding tools at his disposal, house and surroundings. Be available to the guest for any concierge request or change on a pre booked service during his stay. Be able to invoice and charge the guest. Be available to resolve any issue at the property during the stay. Ensure admin and invoice follow up services you may have sold with the support of the pre arrival team Ensure a smooth check-out by inspecting the property in the presence of the clients. Admin Invoice and track payments with the support of pre arrival teams. Charge clients. Meticulously document any damages observed at the end of the clients' stay. Work Schedule and Specifics ⚠️ Our presence on-site and the standards of our sector require working on Saturdays and Sundays (hotel model), especially during the high season. Work is organized in rotation with the rest of the onsite team and overtime may be recovered. Perks 🎂 1 day off for your birthday 🍽️ Meal vouchers 💻 Laptop (Mac) 📱A business cell phone 🚀 Year-round events ProfileIdeally, hold a degree in hospitality, tourism, or business school. Have an interest in or sensitivity to the luxury and hospitality sector. Valid driver’s license. Good experience in similar missions (villa management/butler/hotel concierge..). Excellent knowledge of the destination and its ecosystem. Bilingual in French/English, a third language is a plus. Organized, meticulous, and detail-oriented. Highly autonomous. Excellent written and verbal communication skills to establish strong relationships with clients and partners. Strong interpersonal skills and autonomy; Sensitive to customer satisfaction and loyalty, with a sense of contact and the ability to build relationships easily Rigor, ability to prioritize and manage urgency Able to multitask Handles fast paced environment All our positions are open, with equal opportunities, to candidates requiring specific accommodations related to a disability. Department: Concierge Language required: French. The company Depuis 2013, nous transformons la location d’une maison de vacances en une expérience exceptionnelle alliant les plus belles propriétés du monde à un service sans pareil. Nous trouvons, dans des destinations mythiques ou surprenantes, la maison qui correspond à chacun de nos voyageurs. Nous préparons, façonnons et personnalisons chaque séjour, pour créer une expérience taillée entièrement sur-mesure. Nous fixons ainsi un nouveau standard dans le marché de la location de luxe. Nous tissons avec nos clients une relation de confiance qui s’inscrit dans le temps. Nos équipes sont l’ingrédient central de notre réussite. Elles conçoivent et construisent chaque voyage comme un projet unique. Nos équipes locales sillonnent le monde pour sélectionner les maisons les plus remarquables et assurent dans leur destination un accueil et un service inégalés.

We are hiring! Host / Hostess Job Title: Host / Hostess Reports to: Restaurant Manager Responsible for: Welcome customers and guests being the first image of Boho Club Restaurant Job Requirements: - Education in: Hospitality/ Turism - Experience: Minimum 1 year - Languages: English: Professional Level / Spanish: Professional Level - Other languages are highly valued (French, German, Russian, Arabic) - Principle scope and purpose of job: - Together with the team, work in a proactive and passionate way to develop a sustainable business - Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club - Bring an excellent experience to guests - To participate in the development of the department and restaurant with the Management Team - Guarantee pre-research is made for each arriving guest and deliver a personal service accordingly - Ensure that guests feel welcomed, cared for, and valued Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Receive and say good bye to clients (always smiling) Greeting customers and escorting them to tables Manage restaurant reservations through the software (Seven Rooms) Management and office programs. Reports writing Organization and monitoring seating Excellent customer service (phone / personality / email) Take care of the information about customer allergies and communicate it to the rest of the team Supervise the correct visual of the furniture and decoration Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial To provide information as requested by the Finance Department regarding all activities related to the restaurant department Ensure that payment details are fully correct on restaurant reservations and maintain control over the payment details of reservations Support staff checking if the table has already paid the bill before leaving the restaurant People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: - Long term contract - Training and professional development plan - High emotional salary. Good working environment - Full time. 8 hours working (without split shift). Two days off/week - Benefits from relationships with third parties

About the job What will be your mission? As Front Office Manager you are in charge of managing front office functions and supervising staff on a daily basis. This role involves striving to continually improve guest and team member satisfaction and maximize the financial performance of the department. What will you do? Provide an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards. Meet guests and customers when they arrive and ensure they are settled in their rooms. Maintain professional, open and honest communication to assist guests and make accurate bookings. Guide & support the team in providing outstanding guest welcoming and experiences. Ensure that all daily tasks are completed accurately and in a timely manner. Resolve & respond to guest complaints in a timely and professional manner. Maintain accurate guest accounts and assist with daily reporting. Effectively manage team roster to meet budgets. Support Hotel Manager with recruitment. What are we looking for? Minimum 2 years of experience at a supervisor level within a Hotel environment Exceptional people management skills, with the ability to lead and motivate a diverse team. Excellent written and verbal communication skills in English. Exceptional customer service skills and an unwavering positive attitude. Understanding of Trust accounting. A passion for delivering exceptional, pro-active customer service. Availability to work a variety of shifts, including weekends and public holidays if required. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Department: Reception The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.